Cisco Certified On-site and Remote Computer Network Consulting
Chandler Enterprise Computer Network Infrastructure
For organizations of all sizes in Chandler Arizona, Progent offers easy, fast, and affordable access to Cisco CCIE-Premier engineers. CCIEs are world-class networking professionals who earn this elite certification by completing strenuous testing by Cisco. CCIE-qualified engineers can tackle the most complicated issues associated with network integration, repair, and configuration. Progent's CCIEs work directly with Cisco's internal engineers in analyzing anomalies with Cisco IOS or NX-OS utilities and developing temporary alternatives or obtaining program updates to fix problems. A Cisco CCIE has the experience to isolate the origin of computer network problems whether from hardware or applications.
Progent can provide affordable remote access to a CCIE specialist so you has the opportunity to receive timely assistance for complicated network issues that are impacting your business but are beyond the experience of your ordinary network support resources. Progent's CCIE-Certified support professionals can examine your system via advanced remote support utilities that allow them to perform fast and efficient diagnosis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and consequently their skills are not readily available to the general public. Progent is one of the few support providers to make CCIEs accessible to assist small and medium sized businesses. In addition, Progent can provide fast access to a CCIE by telephone so you can get immediate help for complex network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network troubleshooting.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
| City | Address | Phone | Link |
| Chandler | 2925 E Riggs Rd Chandler, AZ 85249 United States |
(480) 530-0566 | Chandler Network Support Services |
| Glendale | 5350 W Bell Rd Glendale, AZ 85308 United States |
(623) 321-5101 | Glendale Network Support Services |
| Mesa | 625 W Southern Avenue, Suite E Mesa, AZ 85210 United States |
(480) 530-0404 | Mesa Network Support Services |
| Phoenix | 1 N 1st Street Phoenix, AZ 85004 United States |
(480) 666-8967 | Phoenix Network Support Services |
| Scottsdale | 17470 N Pacesetter Way Scottsdale, AZ 85255 United States |
(678) 899-6420 | Scottsdale Network Support Services |
Cisco's extensive family of both current and legacy networking products familiar to Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi access points and switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support firm, Progent has priority access to Cisco's engineering support specialists and the advanced learning resources to keep at the vanguard of connectivity solutions.
Patch Management for Cisco Infrastructure Devices
Software update management is an essential and complicated task. Prompt and correctly managed updating maximizes security, regulatory compliance, uptime, and capability. Haphazard patch management can result in security gaps, compatibility issues, slow or inconsistent performance, excessive downtime, or loss of key functions. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for infrastructure appliances such as routers, firewalls, and Wi-Fi APs.
Progent has provided top=level help for Cisco networking appliances for over two decades and Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective option for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving information network. To find out about Progent's service options for software update management, go to Progent's patch management solutions.
In order to find out more about Progent's online and on-premises support services for Cisco network technology, select a topic:
- Introduction to Cisco Support
- Timely Remote Assistance from a CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Management Services
- ASA 5500-X Firewall with Firepower Services: Configuration and Management Expertise
- ASA 5500 Series Firewall Consulting Support
- PIX Firewall Maintenance Services
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Consulting Services
- Aironet Wireless APs Deployment Help
- Cisco Small Business 100, 300 and 500 Wireless Access Points Consulting Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E APs Planning, Configuration and Debugging Expertise
- Cisco WiFi Controllers Consulting
- Cisco Meraki APs Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber Configuration and Troubleshooting Expertise
- Catalyst Switches Consulting and Support Expertise
- Nexus Switches Deployment Services
- Cisco Meraki Switches Support and Troubleshooting Services
- Cisco Security and VPN Integration Expertise
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Design Expertise for Cisco-based Data Centers
- Infrastructure Optimization Services for Service Providers
- Centralized Network Management Solutions for Cisco-powered Environments
- NetApp and Cisco Private Cloud Platform Consulting Services
Besides Cisco technology, Progent's consulting professionals offer advanced support for a variety of important facets of computer technology, enabling Progent to provide end-to-end IT solutions for companies of all sizes. A sampling vital areas where Progent's IT consultants can deliver world-class support are:
- Windows Server 2022 planning and migration expertise
- Windows Server 2019 migration services
- Windows 2016 Hybrid Cloud Solutions
- Windows Server Deployment
- ProSight WAN Watch Infrastructure Monitoring and Management Consulting
- Exchange 2010 Migration and Support
- Data Security Vulnerability Testing and Problem Remediation
- Business Continuity Planning and Verification
- SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Application Development and SQL Server 2016 Integration
- SharePoint Setup and Programming
- Oracle Database Administration and Programming and MySQL Application Development
- Hyper-V Consulting
- Windows Hyper-V Consulting
- VMware vSphere Deployment
- VMware Site Recovery Manager (SRM) Business Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Citrix XenApp and XenDesktop Virtualization
- Project Management Services
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud planning and integration consulting
An index of content::
Project Implementation Services
24x7 Services Project Pilots
For advanced project management assistance, Progent can provide access to veteran information technology professionals with years of background in IT management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to make sure strategic projects are successfully completed on schedule and within budget.
Virtual Server Hyper-V Support
Virtual Server Hyper-V Technical Consultant
Progent's network consultants can help you evaluate the potential benefits of Hyper-V-based server virtualization for your business, perform test installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal operation with virtualization solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to monitor and manage Hyper-V, offer world-class consulting support for enhancing the security of your virtual servers, establish and test business continuity procedures that maximize system availability, and provide ongoing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.
Wyoming Small Business IT Outsourcing Services
Networking Consultants South Carolina
Progent's National Support Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service experts offer telephone help and remote direct computer connection to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to appropriate experts as needed.
Microsoft Office for Mac Online Technical Support
Largest Word for Mac Computer Consultants
Microsoft Office for Mac allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
ProSight network asset documentation management Consultant Services
ProSight client credential management Consult
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Network Traffic Analysis Firewall Configuration
GIAC Security Audit Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security disciplines addressed within GIAC certification such as auditing network vulnerability, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Hyper-V 3.0 Virtual Consulting
Hyper-V 3.0 Shared Nothing Live Migration Outsourcing
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and manage virtual servers to cut network costs and improve availability.
Online Consulting ProSight DPS ECHO Hybrid Cloud Backup Services
Offsite Automated Backup Services Consulting
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
IT Outsourcing White Papers
IT Outsourcing White Paper
Progent's IT outsourcing services provide economical computer support for mid-size organizations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust system foundation for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Wireless Security Scan Consultant Services
Information Risk Evaluation Consultancy
Progent offers two ultra-affordable service packages intended to allow small companies to get an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security professional runs a network scan from a secure machine inside your company firewall to determine the risk to inside attacks. The two security inventory services are set up and run from a protected external location.
Management Microsoft Partner
Networking Consultancy Certified Microsoft Partner
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete technical solutions for your information network.
Offsite Employees Collaboration Help and Support
Urgent Offsite Employees Collaboration Technical Consultant
Progent can help small and medium-size companies to implement collaborative software to enable their teleworkers to benefit from productive teamwork with colleagues and clients.
Cisco Planning Support Outsourcing Services
Cisco Security Network Manager
Progent can assist your organization to utilize Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, versatility, reliability, and recoverability.
MCSE Expert Certified Microsoft ISA Server Engineer
Internet Security and Acceleration Server Support and Setup
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
UNIX with Windows Online Technical Support
Windows and Solaris Engineer
If your company has a UNIX or Linux environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole enterprise in a wide array of security topics such as security administration practices, security design and models, connection control systems and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the core skills and international standards of knowledge that information security professionals are expected to possess. These accreditations offer IT management the assurance that consultants who have achieved their CISA or CISM qualification have the experience and theory to deliver world-class security management and consulting help.
Extended Service Desk Consultants
Immediate Virtual Service Desk Online Technical Support
Progent offers several basic kinds of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers convenient access to a dependable technical resource with years of experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company performance. Progent's target is to fix and not simply record problems.
Professionals Windows 2008 R2
Engineers Microsoft Windows Server 2008 R2
Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that improve output of local, remote, and mobile workers. Progent's network professionals can provide affordable online consulting, technical support, and education services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.
Best Microsoft Certified Expert Support and Help scom 2016 Nano Server integration
scom 2016 management groups Technical Support Services
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for critical workloads by offering centralized, mixed-platform monitoring of IT resources installed across local datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist businesses of all sizes to design, implement, optimize, update and repair SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Best Exchange 2019 and Windows Server 2019 Support Services
Onsite Technical Support Exchange 2019 Mailbox Migration
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Open Now Operations Manager Example Application
Operations Manager Case Study
Before Progent's MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to ward off system problems before they becomes serious enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, safety and performance.
Malware Forensics Technical Support Services
ProSight Next Generation Endpoint Protection Engineer
ProSight Active Security Monitoring utilizes cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices as well as servers and VMs against recognized and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Meraki MR42 Access Point Technical Consultant
Meraki MR34 Access Point Technical Support Services
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
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