For companies of all sizes in Chandler Arizona, Progent offers convenient, fast, and economical access to Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who achieve this prestigious recognition only after rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS software and developing temporary alternatives or receiving software patches to correct problems. A Cisco CCIE can isolate the origin of computer network difficulties stemming from network appliances or applications.

Progent can provide fast and affordable remote contact with a CCIE specialist so that you can obtain timely assistance for complicated network problems that are affecting your business but are beyond the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier support professionals can connect to your system via advanced remote connectivity utilities that allow them to provide rapid and cost-effective diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and consequently their help is not readily available to smaller organizations. Progent is one of the rare consulting firms that makes CCIEs available to help small and mid-size businesses. Also, Progent offers quick contact with a CCIE by phone so you can get immediate help for urgent network issues that are reducing worker efficiency. To learn how to contact a Progent CCIE for timely help with your network, go to Progent's remote network help.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Progent maintains one of the biggest teams of Cisco-certified CCIE consultants of any independent support firm in the United States. As a result, Progent offers world-class skill in finding network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Partner and provides professional application support for a broad array of business applications, Progent can integrate end-to-end information technology solutions that optimize the strategic value of your information system.

CCIEs are an excellent value since their deep expertise allows them to resolve the most complex problems quickly. In common instances, less qualified engineers can spend many hours or even days struggling with a task that a certified CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but have multiple recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISM. This permits Progent to provide complete services that address a wide array of IT products without requiring needless expenses and interruptions orchestrating multiple specialists.

Patch Management for Cisco Network Devices
Software update management is crucial and complicated process. Prompt and properly managed updating optimizes cybersecurity, compliance, uptime, and functionality. Sporadic software update management can result in security gaps, compatibility issues, slow or inconsistent performance, needless offline stretches, or unavailability of key functions. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as essential for infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Services for Infrastructure Devices

Progent offers patch management support for network infrastructure devices from Cisco and other vendors

Progent has provided high-end help for Cisco networking appliances for more than twenty years and Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. To find out about Progent's service options for firmware update management, go to Progent's patch management solutions.

To learn more details concerning Progent's world-class support for Cisco network technology, choose a topic:

Other Support Services Available from Progent
Besides Cisco infrastructure, Progent's consultants can provide support for a variety of major areas of IT systems, making it possible for Progent's experts to provide end-to-end business solutions for companies of all sizes. A sampling vital disciplines where Progent can provide world-class support are: By offering an efficient one-stop source for network generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that fit the special requirements of businesses in Chandler Arizona.



An index of content::


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    Progent's Citrix consultants can help you to evaluate the potential business value of the available editions of Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual network while lowering the cost of resources and support and streamlining administrative tasks.

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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to plan, configure, operate and troubleshoot a BDR solution built on Barracuda Backup.

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    Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to design reports that let you track your business more effectively, transforming uncooked data into useful insights into your business.

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    Progent's pricing model is to bill for online support and in-person help per minute. Consequently, you are billed only for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to help your organization to design, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist your organization to design and implement hybrid environments that integrate local and cloud-based services and that provide seamless connectivity, advanced security and compliance, unified management, and dependable performance for all your wired and wireless endpoints.

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    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation sent by every staff member to every client. The discipline of documenting and archiving support records results in more efficient service and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.

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    Small to middle size companies can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small and midsize company networks enterprise-class reliability, protection and performance.

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