Immediate, Affordable Online Computer Network Support for Chandler, Arizona Small Companies
For more than two decades, Progent has specialized in delivering enterprise-class network support to clients who have small-company IT budgets. Progent has built a unique support solution that features a cost-effective, seamless virtual office network, sophisticated online troubleshooting technology, a large team of engineers accredited in a wide range of technical disciplines, a Help Desk operational model that maximizes efficiency and ensures follow-up, a global group of on-line service professionals, in-person support availability for the majority of most zip codes in the United States, and a corporate ethos focused on solving technical issues in the shortest time and at the lowest cost to customers.

For medium-size and enterprise companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your in-house IT service team. This can save money and help meet schedules for big IT initiatives like software development, disaster recovery preparedness, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of accredited consultants to assist your business to design and execute your cloud strategy.

Popular Products and Technologies Supported by Progent's Consultants for Companies in Chandler, Arizona
Progent's nationwide team of industry certified consultants provides help for all aspects of information technology used by businesses of any size. Areas served by Progent in and around Chandler include:

Support Delivery Options Available for Chandler, Arizona Businesses
Progent has a selection of alternatives for providing small and midsize companies with affordable IT services for troubleshooting, system architecture, and IT management. Progent's model for delivering IT support services is built on the Call Center operational structure familiar to big IT support organizations. Progent's Helpdesk Support Mechanism promotes fast response, comprehensive activity records, reliable follow-up, and strict cost control across an array of IT service delivery options that include online repairs, on-premises help, and top-tier consulting.

  • Online Support
    Progent’s Technical Response Center (TRC) provides emergency and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified service professionals can help customers to analyze and repair hardware and software issues without the expense or time loss of travel for onsite support calls. The experience of Progent's network consultants allows them to handle the majority of IT problems quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-based signup process for new customers to accommodate urgent network problems and Progent charges by the minute with no sign-up fees or minimums, so you pay only for the assistance you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Learn more information about Progent's online network troubleshooting services.

  • Onsite Service
    Progent provides on-site computer assistance for registered customers in larger cities in the United States. Progent's onsite support technicians can operate in tandem with Progent's remote service experts to deliver small businesses the optimal solution: onsite support technicians when you require them plus the remote expertise of Progent's seasoned team of IT engineers, security professionals, and business software programmers. The response time for on-site service visits is typically under one business day. Progent requires no start-up or retainer fee for becoming a Progent customer for onsite support. Learn more details concerning how and why to register for Progent's onsite network service.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most issues. To learn more, see Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent’s Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting. For details, visit Progent’s Help Desk Co-management services.

  • Consulting Services
    Progent provides small companies budget-friendly availability of enterprise-class IT professionals who can provide help with vital technologies including
  • Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network protection engineering, high availability network engineering, virtualization solutions, plus configuration, programming and training for business applications including financials, operations, management reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects including site moves and major software migrations, longer term projects like customizing an older ERP platform to a modern MS Dynamics or Dynamics 365 package, relational database application programming and administration support, and web design, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network monitoring and network administration, or urgent services such as disaster recovery and malware cleanup.

  • Infrastructure Consulting Services for an At-Home Workforce
    Progent can assist small and mid-size businesses to plan, set up and debug the network infrastructure needed to support remote workers. Areas of infrastructure for which Progent's consultants can provide assistance include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router setup, Wi-Fi network planning and implementation, and reliable Internet connections. To find out about Progent's network infrastructure expertise for remote workers, refer to network infrastructure expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small company's servers in an environment that not only provides the highest level of dependability and scalability but that is also easy for customers to transfer to a different support provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtualization technologies that allow small businesses with multi-vendor networks to save dramatically on the expense of hardware, system maintenance, and IT administration while getting enterprise-class reliability and an unparalleled level of vendor options. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally administered solution, can support the multi- platform and loosely standardized environments common with small businesses, and keeps ownership of the software licenses in the client's possession so that migrating to a different virtual system is quick, safe, and inexpensive. This avoids ending up a prisoner of a single hosting provider while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced remote support services to help organizations of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that combine physical IT assets along with cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than 20 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking hardware such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is intended to help evaluate your organization's preparedness either to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and productivity applications used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more sophisticated array of network technologies including firewalls, routers and switches, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-certified information assurance professionals can provide a company-wide perspective on system protection and can assist with advanced security programs such as SIEM solutions to help companies comply with business guidelines and statutory mandates for network information protection and reporting.

The scope and size of Progent's consulting staff offer a powerful array of advantages to companies wishing to maximize the productivity of their IT network within an affordable budget. These advantages include:

  • Best Industry Methodology
    Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry experience, at the forefront of IT support, performing a wide variety of technical tasks for an extensive array of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This means that you get not only world-class technical skills, but also a consultant with proven methods for repairing actual IT problems quickly. Learn additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing policy is to charge for online service and on-premises help per minute. As a result, you owe exclusively for received services. Progent does not impose a higher rate for after-hours or emergency service, and Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for services delivered during normal business hours. Many service firms demand large minimum payments or bill in increments of a quarter hour or more. Progent's small pricing granularity avoids major bills for fast fixes. An additional advantage of by-the-minute billing is that you are less tempted to permit less critical issues to fester until they grow into big problems. Read more concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has created a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local support firms who offer scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation sent by every consultant to each customer. The discipline of documenting and organizing service activity allows more effective support and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small companies who work with independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and efficient. Find out more details about Progent's knowledge transfer services.

Get in Touch with Progent
If your Chandler, Arizona business wants to contact Progent to find out about network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Fast Online Network Assistance
For fast online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.

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    Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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    Progent's Cisco-authorized network engineers can help you build an affordable, high availability Internet connection architecture that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for 24x7 Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.

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    Microsoft supports transparent hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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    Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and remote secure computer access to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical expertise represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate experts as required.

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    Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 requires a network support expert with real-world experience designing and building cohesive, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of over a decade of experience supporting business systems based on Microsoft technology. This expertise assures you results in deploying, managing, and maintaining network solutions that include the Microsoft Small Business Server package of servers and applications.

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    Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to install and configure, and with its modular approach you can license only the functions you currently need, with the ability to add clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, customize and administer Dynamics GP 2010 and also earlier versions of Dynamics GP.

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    Progent has 20 years of experience assisting small and mid-size companies to plan, implement, tune, administer, and debug IT networks that support teleworkers.

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    Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless extension of your IT services team.

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    Progent has two decades of experience helping small and mid-size organizations to plan, implement, tune, administer, and debug computer networks that incorporate teleworkers.

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    If you want to revamp your corporate web site, build internal webs for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also show you how to build and manage a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web solutions.

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    Progent’s IT outsourcing support offerings for small companies include planning 2003 Server, .NET, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can show you how to maximize network availability and throughput with fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management assistance for major upgrades and can help with requirements definition, resource inventory, BOM production, vendor qualification, procurement logistics, and full documentation. Progent’s IT outsourcing help also features training for office productivity packages such as Microsoft Office.

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    Windows Server Essentials is a value-priced, versatile platform that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid computing paradigm that includes local and virtualized cloud-hosted resources. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to assess the potential business benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your computing environment. Progent offers comprehensive project management so you can plan and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting help, technical support, and training.

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    Progent can provide cost-effective online and onsite support to help organizations to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security.

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    Progent can help you to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    Progent's Microsoft-Premier SQL Server engineers can provide a range of support services to help small businesses to plan, deploy, manage, and repair Microsoft SQL 2008 systems in order to gain the maximum business benefit from Microsoft's advanced relational database platform. Also, Progent can provide consulting expertise for system architecture, enterprise-wide security, and custom software programming to increase the business benefit of your computer network.

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    Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet firewalls to protect all your IT resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.

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    Progent's certified Windows Server 2003 consultants can provide computer support and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and maintenance offerings include system planning, installation, project management, on-site and remote technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.

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    If you are a network engineer with system support expertise, joining Progent and working for Progent's clients will enhance your abilities via interaction with our staff of mutually supportive, world-class consulting experts. Progent's commitment to offering network expertise and technical help to small and midsize companies will offer you the chance to work closely with business leaders and contribute significantly to the success of exciting organizations. Also, Our virtual office network offers the most advanced tools for remote support and wireless connectivity to help you to come up with speedy fixes when you take on business-critical problems.

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    Progent provides customers access to consultants who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their IT support providers have accredited testing plus extensive practical backgrounds so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is offered to non-certified consultants, enabling Progent to offer clients a better level of IT service. In addition, major credentials such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory requirements by using the services of recognized IT experts.

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    Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support to help businesses of any size to plan, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or computing device.

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    Progent's Microsoft and Cisco certified experts offer several ways to help medium-size and large organizations create a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations sift through the various top level Help Desk application programs on the market and decide what packages may be excessively costly, miss key capabilities, or align badly with your company's business goals. Progent also offers temporary staffing for businesses who need to augment their in-house Help Desk staff for occasional projects or to fill in for vacationing or incapacitated workers.

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    Progent's Intune consultants can assist your company to understand the business value of adopting Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure security policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.

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    Progent offers organizations of all sizes world-class IT online or on-premises consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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    • Forefront Threat Management Gateway Online Troubleshooting
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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent's UNIX family support services offer small and mid-size companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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