Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Chandler organization to select the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Chandler, Arizona companies to with any aspect of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to maintain your current conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's consulting services for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist you to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Chandler, Arizona business, phone 1-800-993-9400 or refer to Contact Progent.



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    Citrix offers a powerful line of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic benefits of Citrix technology and help you design, test, deploy, optimize, and support Citrix virtualization platforms.

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    Progent's Cisco-certified CCIE networking consultants can assist you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from legacy appliances to current devices.

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    Progent has two decades of background helping small and medium-size companies to plan, implement, tune, administer, and debug IT networks that support at-home workers.

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    24 Hour Microsoft and Cisco Certified Expert Small-Medium Business Outsourcing IT Support

    Progent provides network services for mid-size businesses who have 100 to 250 network users. The medium size company or office has typically been an overlooked segment of the market for IT consulting services. The overhead and service access models of major third-party support organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT network whose complexity and capability are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network maintenance expenses of a small-medium business while providing the mid-size organization with big-company service from certified, IT consultants knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT support needed for a mid-size organization without paying enterprise costs, call Progent.

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  • System Center 2016 and Exchange Online Integration Technical Support System Center 2016 and Exchange Integration Network Consultant
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  • Immediate Exchange Upgrade Consult
    Exchange Server Upgrade Specialists

    Progent's Microsoft-certified engineers can provide low-cost online and onsite support to carry out your migration to Microsoft Exchange Server 2010, produce extensive documentation of your new messaging system, educate your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing management consulting and engineering help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.

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  • Security Consultants Juniper Junos J-Web
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • MSP360 Desktop Backup Information Technology Consulting
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    Progent's data protection experts can help you to design, deploy and manage a backup solution built around MSP360 Backup software to protect your IT resources hosted on any major public cloud. Progent can provide monitoring and management to protect against data loss resulting from human mistakes, software errors, malicious insiders, and malware attacks like ransomware.

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    Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain small in-house IT support teams with low-cost help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT maintenance expenses, automation of routine management processes, continual absorption of the latest information technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with strategic objectives, access to seasoned network consultants, and allowing management to concentrate on business rather than ever-changing computer technology.

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  • System Center 2016 Configuration Manager Consulting Services
    Remote Technical Support System Center 2016 Orchestrator

    Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or debug your System Center solution.

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