Expanding your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Chandler company to pick the right tools and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Chandler, Arizona companies to succeed with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent can assist your organization to manage your existing voice/video conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Chandler, Arizona business, call 1-800-993-9400 or visit Contact Progent.

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    Nagios and MRTG are useful, license-free monitoring tools that operate with the Linux OS and can be deployed to monitor UNIX environments, Windows networks, or multi-OS environments where Linux and Windows coexist. The Nagios monitor lets network managers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring consultants can help you use both these programs to streamline and repair your system.

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    Progent's Microsoft and Cisco-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your business and can help you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast payback by improving your productivity, cutting the expense of hardware and service, streamlining management, and consolidating your vital communications platforms.

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    If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on single freelance consultant while giving you cost-effective and dependable access to high-quality technical expertise. By providing network consulting service when you require it, offering advanced expertise for critical technologies, delivering value-added support such as automated network monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and safe information system and to benefit from quick access to the experienced help typically restricted to enterprises who are able to afford a large in-house IT group.

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    Progent's certified Excel and Office 365 Excel application consultants offer a broad range of remote services to assist your organization to plan, program, test, install, manage, and debug applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various releases of Office Excel. Progent can provide on-demand help to clients looking for a fast fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or groups.

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    Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the front lines of IT service, performing a wide variety of technical tasks for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting staff. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world IT problems rapidly.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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    Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email components to lower hardware expense and administrative overhead. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that fits your business needs and IT budget, carry out an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management staff and users, and provide ongoing consulting and troubleshooting.

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    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

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    Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect key facets of IT like manageability, availability, compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progentís team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, at the forefront of IT support, performing a wide range of IT tasks for a large mix of clients. Every Progent consultant shares a refined set of individual best practices that are incorporated into shared best practices training that Progent teaches its support staff. This means that you get not just expert technical skills, but also a consultant with proven approaches for using computer knowledge to resolve actual IT problems rapidly.

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    Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.

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    Progent's Data Center professionals can help you find high availability data centers that match the particular needs of your company. Fault tolerant colocation sites are particularly appealing to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to create an on-site data center with even a minimum level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and support services.

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    For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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    Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite help for both end-of-life and current 802.11ac Aironet wireless APs and Progent can help you to plan and manage Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet access points.

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