Expanding your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chandler organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you over challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Chandler, Arizona businesses to with any aspect of building a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Chandler, Arizona company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • CISA Certified Cybersecurity Audit Consulting
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    The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that signifies expertise in IS security auditing. Certified by ANSI, the CISA credential requires that candidates pass an extensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of IS audit services, information technology governance, network assets and infrastructure ROI, IT service delivery, protection of data resources, and disaster recovery planning.

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    Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET apps quickly and at low cost.

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    DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a variety of cost-effective solutions for backing up and recovering business-critical workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business information systems to achieve an advanced state of availability and disaster recovery capability at an affordable price.

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  • Technical Support Comprehensive Event Management
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    Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a level of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost services created to assist you to detect and resolve a an array of IT network problems before they can disrupt your business.

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    Progent can supply small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business operations so they align more closely with your corporate objectives. Your business can develop and install a well conceived information technology strategy without incurring the expense of a full-time senior IT executive.

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  • Largest Specialist 802.11
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    Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent wants to hire staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and high-end network architecture consultants with a background in mobile solutions, wireless networking, high availability, disaster recovery, information protection, and VMware. Progent also seeks professionals who can work on our staff of desktop service specialists and off-site troubleshooting professionals. Also, We are hiring talented administrators who can operate effectively in Progent's fast-paced, virtual office environment.

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    Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer environments built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.

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    Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it easier to install system images, control mobile computers, and run management tools. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage PDAs and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT network safe.

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    Progent's Cisco CCIE-certified SIP integration consultants can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or onsite expertise to help companies to migrate efficiently to a modern communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

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    Progent can help small and mid-size organizations to implement unified remote endpoint management and monitoring platforms for administering endpoints used by teleworkers.

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    Progent can assist small and medium-size businesses to design, deploy and debug the network infrastructure needed to support offsite workers.

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  • VMware NSX Migration Consultant Services Immediate VMware Site Recovery Manager and NSX Consultant Services
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  • 24-7 Windows Server 2022 Encrypted Networks Consultancy
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    Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Windows Server 2000 Migration
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    Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can simplify system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility problems.

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  • Exchange 2016 Migration Planning Technology Consulting Services
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    Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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  • After Hours SharePoint Server Support and Help
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    Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a central location for your workers or customers to access, manage, distribute and manipulate useful information, documents, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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  • Consultancy BlackBerry Redirector
    RIM Blackberry Computer Consultant

    Progent can provide the support of RIM BlackBerry-certified consultants who can help small companies to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's proven online service delivery model, offers small companies an efficient solution for incorporating BlackBerry technology seamlessly into their information network.

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  • Support and Integration Microsoft Exchange 2000
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    Progent is among the most expert network support firms for integrating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange 2000 for common scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

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  • Contract Programmer .NET Android
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    Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications quickly and at low cost.

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