Expanding your remote workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Chandler company to pick the right tools and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Chandler, Arizona organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing products from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent can help your organization to manage your existing conferencing environment and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help you to optimize your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Chandler, Arizona company, call 1-800-993-9400 or visit Contact Progent.



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    The CISA accreditation is a prestigious achievement that signifies mastery in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an extensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant able to help businesses in the areas of information systems audit process, IT enforcement, systems and architecture lifecycle, information technology support, protection of data assets, and disaster recovery preparedness.

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    Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent can provide the expertise of certified engineers and seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to assist your business to assess the potential benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.

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    E-Mail Guard from Postini provides constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your business is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management services via Progent's E-Mail Guard anti-spam and virus protection aggregation program. Progent's certified e-mail protection professionals can show you how to devise an email protection strategy that incorporates spam filtering and virus defense technologies and policies.

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    SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Even if your company has a minimal computer services staff and a limited technology budget, your information system can still have the same high availability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and servers up and running.

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    For smaller companies, network security and compliance is too complex to master but too dangerous to ignore. The world's largest enterprises have been breached, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it affordable for smaller organizations to carry out vital IT security projects successfully by providing the benefit of billable time to the nearest minute without any minimum charge for online support. You have access to a seasoned computer expert to deliver just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security plan.

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