Chandler Consulting Support for Computer Support Companies
Seamless Temporary IT Support Expansion
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Providers in Chandler
Progent’s consulting services for network service organizations in Chandler Arizona allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless supplement to your regular IT support team. This can ease the way for you to grow your client base, close gaps in your service portfolio, satisfy your customers, and increase your bottom line.
Progent’s nationwide team of network infrastructure experts, desktop support technicians, network administrators, and cybersecurity professionals have worked as transparent extensions to the support groups of some of the country's largest IT support businesses. Progent’s range of technical knowledge enables you to widen the scope of your IT service business, and Progent’s transparency lets you promote and protect your company's brand.
Progent is a network support company with 20 years of background delivering remote consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco CCIE network infrastructure experts of any private computer support company in the world. Progent has provided online IT assistance and advanced consulting to customers in every state in the country. (Check out recommendations from Progent's clients.)
Using Progent's Support Services Under Your Own Brand
Progent's reseller program for IT service organizations features transparent resale to your clients of world-class services. Progent bills you directly and works under your direction to deliver your customers support services under your brand. In addition, Progent has a low-cost Extended Hours Support Program for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing systems are the enabling technology behind an efficient service desk. But enterprise-grade ticketing systems are not only expensive to acquire and staff, but challenging to set up and maintain. Small or niche IT service companies rarely have the necessary resources. Progent's Help Desk and ticketing solution gives IT support firms a practical way to keep their custom branding while providing their clients responsive desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Firms
Progent's Service Desk and ticketing program for IT support companies takes advantage of Progent's investments in advanced ticketing technology, an online desktop services staff, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your current ticketing system. The features offered with Progent's Service Desk and ticketing services enable you to increase your support volume, the diversity of technical issues your company can handle, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT support companies include:
- Progent's online desktop support staff provides Level 1 end user support with 1-hour service level agreement (SLA) to commence work during normal work hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in major metros is offered throughout the country at extra cost.
- You have full control of your customers and invoicing.
- Your customers enter incident reports through your custom branded Internet portal, an 800 number, or by sending a message to your designated email address.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting for Network Service Firms
Progent's consulting expertise for network service providers allows your support team to act as a sole source for virtually all IT expertise your customers may require. You can grow your staff and core in-house competencies at your own pace without being forced to say no to opportunities due to a gap in expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your in-house support group, responding to your coordination, and bills you instead of your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize expenses.
- Detailed Service Reporting: Progent utilizes an enterprise-class documentation system to ensure that all services performed are fully described. This enables your IT support organization to shift account assignments to internal personnel when you have enough people and appropriate technical skills.
- Safely Grow Your Service Business: You can quickly and affordably take on additional jobs beyond your main areas of excellence and open additional geographies without the risks associated with increasing your head count too quickly.
- Re-enforce Your Name: You can solidify your positioning as a full-spectrum IT service firm by offering more services to more clients using your own company name.
- Add to Your IT Support Catalog: Progent offers world-class support in a broad array of IT disciplines and can be a reliable reservoir of skills for growing your IT support business.
- Rapid Escalation: Thanks to a large roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest issues can be handled promptly.
- Keep Your Clients Happy: Happy customers stick. By teaming with Progent, you can keep making your customers successful without ever requiring clients to look for help outside the fold.
- Online Support Professionals: For 20 years, Progent has delivered online network support from Call Center services to advanced consulting. Efficient online support saves money and produces fast solutions.
- Top Industry Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Chandler, Arizona Organizations
Progent's veteran roster of certified consultants can provide Chandler, Arizona businesses a broad array of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Office 365 Configuration
- Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud
- Online IT Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Security and Compliance Expertise
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Learn More Details About Progent's Reseller Program for Network Service Organizations in Chandler, Arizona To learn additional details about Progent's consulting program for network service organizations in Chandler, Arizona, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Cybersecurity Audit Services
Professional Cybersecurity Audit
The CISA credential is an important achievement that signifies mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit services, information technology enforcement, systems and infrastructure ROI, IT service delivery, safeguarding of information assets, and disaster recovery preparedness.
Microsoft Windows 10 Evaluation Outsourcing
Integration Support Windows 10 Training
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and ongoing consulting support.
Progent Management Team IT Outsourcing Companies
Progent's Management Team Information Technology Consulting Companies
Progent's management team consists of industry professionals with years of experience providing computer consulting, technical support, and strategic information system planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have assembled a management team that can provide customers with the top service value in the industry.
Les Kent has a 35-year track record of successful network integration, business management, sales, and operations. He has shown a knack for developing sophisticated IT solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.
Apple Motion Instruction
Top Learn Apple Motion
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by providing consulting services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
SQL Server 2017 and Power BI Technical Consultant
MCSE Expert Certified SQL Server 2017 Analysis Services IT Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your databases and applications to any network architecture including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
Microsoft Experts SMS 2003 Upgrade Outsourcing
Troubleshooting SMS 2003 Upgrade
Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software products by making it easier to copy system images, manage mobile devices, and operate management tools. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, processes and IT products to keep your IT computer system safe.
Emergency Small Business Network Management Outsourcing Professional
Small Business Network Management Services Specialists
Progent's ProSight family of managed services are designed to offer organizations who maintain small internal network administration and support teams with low-cost help from world-class management tools and consulting experts. Advantages of the ProSight catalog of managed IT services include fixed network management expenses, automation of routine management processes, continual adoption of new technology, graceful migration from legacy technology to modern solutions, improved fit between computer technology with business objectives, access to veteran network experts, and allowing management to focus on business rather than fast-evolving computer technology.
ASA Firewall with Firepower IT Services
ASA Firewall with Firepower Setup and Support
Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
SQL Server 2008 Upgrade Help
SQL 2008 Reporting Services Development Companies
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of cutting-edge enterprise-class applications that can give your company a significant competitive edge. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Consultancy Infor SyteLine CloudSuite Development
Top Rated Infor SyteLine CloudSuite Database Tuning Engineer
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing and service organizations to simplify complicated supply chains and streamline critical processes to get products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Email Security and Virus Protection Professionals
Microsoft Exchange Server 2000 IT Consultant
Progent's Microsoft-certified professionals have over 10 years of experience delivering email solutions for customers ranging from small businesses to large enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Consultant Services Microsoft SBS Server
Consultant Microsoft SBS Server
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with hands-on expertise and broad experience in designing and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and troubleshooting network solutions based on the Microsoft SBS line of servers and programs.
Outsourcing IT Support Georgia
Nebraska Network Management Services
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone support and online direct computer access to troubleshoot and resolve technical problems quickly and affordably. The scope of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.
Outlook for Mac Support Services
Web Apps for Mac Network Consultant
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.
Apple OS X Tiger Technical Consultant
Apple OS X Configuration
Progent's consultants offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or migrating to iCloud. For computer networks built solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network environment that is available, safe, efficient and able to achieve your organization's business goals.
White Papers IT Outsourcing Advantages
Article Small Business IT Outsourcing
Progent’s IT outsourcing services provide affordable network consulting for mid-size businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, allowing network service budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your vital Windows-based business software such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Immediate IT Staff Augmentation Services Computer Consulting
Online Technical Support Temporary Staff Augmentation
Progent's temporary IT staffing services allow organizations to respond to the need for IT professionals without incurring the costs and hassle associated with vetting and recruiting experienced technical help and without increasing your permanent workforce.
Apple OS X and macOS Remote Technical Support
Mac IT Services
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your company's objectives.
After Hours At Home Workers Data Protection Onsite Technical Support
Online Help At Home Workforce Data Protection
Progent can help small and medium-size businesses to plan, configure, test and troubleshoot data protection solutions to support telecommuters.
Virtual Server 2005 Specialists
Top Rated Connectix Virtual Server Troubleshooting
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by technology originally produced by Connectix, provides the performance necessary to accomplish hardware reduction, software migration, and server isolation tasks through virtualization techniques in an enterprise-class IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in software development and piloting, upgrading from outdated mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server 2005.
Nagios Online Support Services
Linux Network Monitoring, Nagios and MRTG Specialist
Nagios and MRTG are useful, license-free monitoring utilities that operate on Linux and can be deployed to analyze UNIX networks, Microsoft Windows systems, or multi-platform situations where the Linux OS and Windows coexist. Nagios allows system support engineers to track system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can help you use both these tools to streamline and repair your network.
Windows Server 2012R2 Active Directory Consultancy
Computer Consulting Windows Server 2012 R2 Configuration Manager
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline network management, assist with application development, and generate and test a DR/BC plan.
IT Consultant Aironet 802.11ac AP Upgrade
CCNP Certified Remote Technical Support Aironet 1600 Access Point
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises configuration and debugging services to assist your organization to plan, configure, update, optimize, administer and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific workplace design, building structure, and expected workloads.
Exchange 2013 Load Balancing Remote Support
Exchange 2013 DLP Technology Consulting Services
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Expert Training Support and Setup
IT Training Network Consulting
Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Small businesses who utilize trusted independent service providers or who employ internal IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
SCVMM 2016 and Windows 2016 Technology Consulting Services
Microsoft System Center 2016 Virtual Machine Manager Professionals
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified solution for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade smoothly from older releases of Virtual Machine Manager, design processes for building and installing VMs and hosts, design high-availability scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Windows Hyper-V consulting and VMware vSphere support.
System Center 2016 and SSRS Reporting Network Consultants
SCOM 2016 Outsourcing
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT service programs, small businesses can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks world-class availability, protection, and productivity.
Microsoft SQL Server 2014 Network Consultants
Top Quality SQL Server Integration
Progent’s Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
Top Ranked Tech Cisco Architecture
Cisco Management Network Consultants
Progent can help your organization to utilize Cisco's infrastructure technology to build a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including resource consolidation, security and compliance, manageability, reliability, and recoverability.
Office 365 Exchange migration Support and Integration
Office 365 AD FS Support and Setup
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other Exchange components to lower capital expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to assess the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and budget, implement an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your management team and users, and deliver as-needed consulting and technical support.
Microsoft Exchange Server Upgrade Consultant Services
Top Exchange Server 2010 Upgrade Consultant Services
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast payback by improving your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your key communications technologies.
Microsoft Exchange Outsourcing
Exchange 2007 Edge Server IT Consulting
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
24x7 Microsoft Certified System Center 2016 and Skype for Business Integration Professionals
System Center 2016 and Skype for Business Integration Network Consultant
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and offer companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Security Consultant Cisco Management
24-7 Integration Consultants Cisco Certified CCIE
Progent offers rapid online support from Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your network using powerful remote support utilities to deliver quick and affordable analysis and remediation of critical network infrastructure issues.
MRTG Remote Support Services
Top Ranked Integration Nagios
Network monitoring commonly consists of observing a network’s resource usage to help uncover data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux consulting services offer small companies and programmers assistance with managing and servicing UNIX and Linux networks that work with Windows-based technology.
wireless IP phones and Cisco Unified Communications Manager Onsite Technical Support
Wireless AP Technology Consulting Services
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Google Cloud Identity Consultant
Engineers Google Cloud integration
Progent offers affordable online and onsite support to help organizations to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.
MRTG Technical Support
Largest MRTG for Linux Technology Professional
Network monitoring commonly entails observing a system's resource usage to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's network support consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and programmers help with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Cisco ASA Firewall with Firepower Online Support Services
Cisco ASA Firewall VPN Computer Consultants
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
24x7x365 SQL Server 2019 Big Data Cluster Outsourcing
Computer Consultant SQL Server 2019 and Hyper-V
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, software development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a seamless information management solution.
Developing Phase: Pilots Technology Consultant
Developing Phase: Pilots Support Consultants
When performing consulting projects for corporate clients, Progent uses a structured approach driven by specified milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional implementation. All facets are documented to make available a detailed description of IT services delivered and to assist in downstream network support.
