Chandler Consultants for IT Support Firms
Temporary IT Support Expansion
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Firms in Chandler
Progent's consulting services for network service firms in Chandler Arizona enables your company to provide your customers Progent's consulting expertise and Help Desk Call Center support using your company's own branding as a seamless augmentation of your regular network services team. This can put you on the fast track to add to your revenue, expand your service catalog, create happy clients, and increase your profits.
Progent's nationwide roster of network infrastructure engineers, desktop support specialists, IT admins, and data security professionals have acted as transparent expansions to the support staffs of some of the country's largest IT service firms. Progent's range of expertise enables you to broaden the capabilities of your IT support practice, and Progent's transparency lets you elevate and preserve your branding.
Progent is a network consulting company with 20 years of experience delivering online expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any independent IT services firm in the world. Progent has delivered remote technical support and advanced consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Using Progent's Support Services With Your Branding
Progent's consulting program for network service providers features seamless resale to your clients of professional services. Progent bills you directly and performs under your instructions to provide your customers support services under your branding. Also, Progent has a low-cost Off-hours Support Service for clients who need access to 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing is the enabling technology behind an efficient service desk. But modern ticketing platforms are not just costly to license and staff, but difficult to set up and maintain. Smaller IT service organizations do not have the required resources. Progent's Service Desk and ticketing program offers IT support firms an affordable way to retain their own branding while delivering their customers responsive desktop support services built around a best-of-breed ticketing platform and reinforced by rapid escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Call Center and ticketing solution for IT service firms leverages Progent's investments in highly scalable ticketing software, an online desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing system. The features available with Progent's Call Center and ticketing program allow your IT service firm to increase your physical and virtual support workload, the diversity of technologies your business can take on, the number of locations you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing program for IT service organizations include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour SLA to begin work during normal business hours.
- Standard service times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at extra cost.
- Optional onsite support in major metro areas is available throughout the US at extra cost.
- You have full control of your customers and billing.
- Your customers enter requests through your own branded Internet portal, a toll-free number, or by sending a request to your specified email address.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Firms
Progent's consulting for IT service organizations allows your support team to act as a sole source for practically all technical guidance and troubleshooting your clients may require. You can build your team and strategic IT skills steadily without having to turn down opportunities due to a gap in expertise or a shortage of personnel.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal support team, responding to your direction, and invoices you rather than your client.
- By-the-Minute Billing: Progent charges by the minute to reign in costs.
- Detailed Documentation: Progent utilizes an advanced service reporting platform to make sure all IT services delivered are fully described. This allows support group to transfer service responsibilities to internal personnel when you have enough staff and relevant skill sets.
- Safely Expand Your Service Practice: You can quickly and affordably take on more jobs beyond your core areas of excellence and open new geographies without the risks associated with expanding your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive IT support provider by offering more solutions to more customers under your own brand.
- Flesh Out Your IT Support Catalog: Progent can provide top-tier support in a broad array of IT disciplines and can be a reliable resource for growing your IT support operations.
- Fast Problem Escalation: Thanks to a large team of top-level consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging issues can be handled promptly.
- Keep Your Clients Happy: Happy customers are loyal. By teaming with Progent, you can keep making your customers successful without ever forcing clients to seek help from other support firms.
- Remote Support Experts: For two decades, Progent has delivered remote network support from Help Desk support to advanced consulting. Effective remote support saves money while delivering quick results.
- Major Certifications: Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Chandler, Arizona Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Chandler, Arizona businesses a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and Microsoft Entra Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Management
- Rapid, Low-cost .NET Application Development.
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Defense/Recovery
- Data Backup/Restore Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Learn More About Progent's Consulting Support for IT Service Providers in Chandler, Arizona For additional details about Progent's consulting program for network service organizations in Chandler, Arizona, call 1-800-993-9400 or visit Contact Progent.
An index of content::
NetDocs Upgrade Specialist
Consultants NetDocuments Configuration
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent can provide remote access to NetDocuments consultants to assist your law firm to design, configure, manage, tune, or debug a document management system (DMS) solution based on NetDocuments.
IP-PBX Consultant Services
24/7/365 Cisco VoIP Phones and CUCM Network Consultant
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
ProSight DPS ECHO Backup and Recovery Services Engineer
ProSight ECHO Hybrid Cloud Data Backup Services Support Outsourcing
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data.
Windows Server 2022 with Linux Information Technology Consulting
Online Consulting Windows 2022
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Engineer Project Implementation
24x7 Specialists Project Requirements Definition
For advanced project management support, Progent can provide access to veteran IT experts with years of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise customers follow leading practices to ensure that development or deployment projects are completed on schedule and within budget.
24-Hour Consultant MRTG
Nagios IT Consultant
Network monitoring typically entails observing a network's resource utilization in order to uncover data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux and can be deployed to observe multi-OS environments where Linux and Windows coexist. Progent's network integration engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services provide small businesses and developers help with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.
On-site Technical Support System Center 2016
System Center 2016 and Intune Setup and Support
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center environment.
24-Hour Email Image Spam Protection Consult
ProSight Email Directory Harvest Protection Consultant
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Urgent Altaro 365 Total Backup Onsite Technical Support
Altaro 365 Total Backup Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Teams video conferencing Technology Professional
Microsoft Teams with Office 365 Consulting
Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Windows and UNIX Consultancy
Microsoft Experts Windows and UNIX Services
Progent's UNIX platform consulting services offer small and mid-size businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with an easy single consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Remote Sodinokibi ransomware recovery Consultant
Locky ransomware recovery Consultant
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Top Rated Microsoft 365 OneNote Integration Consulting Services
Microsoft 365 Migration Specialists
Progent can help you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud products and services.
Microsoft 365 Exchange migration Network Consultants
Microsoft 365 and iOS Online Support
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange components to lower capital expense and management hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement an efficient move from your existing Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
Exchange 2007 Server Consultant Services
24x7 Microsoft Exchange Computer Engineer
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Small Business Integration Consulting
Small Business Online Consulting
Progent is a pioneer in economically delivering enterprise-class network support to small businesses. Progent's achievement in addressing the IT service needs of the chronically underserviced small company sector is the cumulative result of key technical and operational breakthroughs that have removed much of the conventional costs out of administering network support, injected unmatched technical expertise into the support mechanism, and dramatically streamlined the repair cycle.
SharePoint Server 2010 Technology Consulting
SharePoint Server 2010 Support and Setup
Progent's Microsoft-certified engineers can provide cost-effective online support and development services to assist you to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar office productivity programs including Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Windows 2022 Support Services
Microsoft Certified Expert Windows Server 2022 DNS-over-HTTPS Remote Technical Support
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
ransomware cleanup and recovery Professionals
Spora ransomware recovery Technology Professional
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Microsoft Expert VMM Management Server IT Consultant
SCVMM 2012 Templates Integration
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize maximum business value.
Chief Information Officer Remote Support Services
CIO Online Support Services
Progent offers the temporary services of a seasoned CIO to provide strategic direction to assist your company pick and maintain network solutions appropriate for your current situation and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services provide financial advantages to companies who want to maximize the benefits from their network investment but who are unable or unwilling to add another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad range and business software, Progent is in an ideal position to provide unbiased advice as well as expert technical support for creating IT solutions that match the particular needs of your organization.
Upgrade UNIX
Solaris Upgrade
Progent can assist you to design and implement an efficient migration from a Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your information and reduce business disruption by developing an effective migration plan that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration expertise, information and application software transition, and server and mass storage migration and economization.
macOS Wi-Fi Technical Consultant
macOS Wi-Fi IT Services
Progent's Apple Mac networking engineers can help you with a wide range of network foundation areas such as system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, integrating, and maintaining a system architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
24/7 Services Documentation Online Support Services
Service Reports Computer Consultant
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to each customer. The discipline of documenting and organizing support records allows more effective support and avoids a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Microsoft Certified Expert Remote Support Services SQL Server 2017
SQL Server 2017 High Availability Network Engineer
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out a smooth migration from your current SQL Server databases and applications to SQL Server 2017.
Exchange SE SharePoint Integration Support Services
Microsoft Exchange Technical Support
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Hornetsecurity 365 Total Backup Support Services
Hornetsecurity Altaro 365 Total Backup Remote Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Technology Consulting Services Exchange 2016 Upgrade Planning
Exchange Server 2016 Migration Computer Consultant
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Engineers SQL Server Replication
Microsoft T-SQL Development Companies
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, lessening the complexity of creating, deploying, managing, and accessing enterprise information and database applications in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
WiFi 6 Online Support Services
WiFi 6/6E Consulting
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to integrate, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Nexus 6000 Switch Specialist
Computer Engineer Nexus MPLS
Nexus switches are engineered to provide the throughput, expandability, dependability, cloud readiness, density, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help your IT staff to plan an efficient network architecture, build test environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security vulnerability assessments, set up advanced monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities available for Cisco's Nexus products. Progent can also help your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Open Now Mac Office Word Training
Instruction Microsoft Word for Mac
Progent offers one-on-one training designed for people who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for Mac application software.
802.11x Wi-Fi Site Survey Support
24/7/365 Computer Consulting WLAN Site Survey
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, offering you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Wireless survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
Remote Monitoring and Reporting Onsite Technical Support
Remote Network Monitoring IT Consultant
Even if your company has a minimal computer services staff and a modest technology budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Support Services Hornetsecurity Altaro M365 OneDrive Backup
Remote Support Services Hornetsecurity Altaro M365 OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
