Ransomware Response Consulting Services

Overview of Progent's Ransomware Negotiation Services in Chandler
Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that calls for a combination of field experience, IT skills and business savvy. It also demands close co-operation with the cyber-extortion target's IT staff and the insurance provider, if there is one. Since the top goal of the ransomware target is fast recovery, it is critical to establish response groups that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of technical skills and the deep bench of experts to supplement your IT staff and restore your network environment rapidly and economically.

Support offered by Progent's ransomware settlement team include:

• Determining the type of ransomware involved in the assault
• Identifying and communicating with the hacker persona
• Assessing the likelihood of recovery
• Verifying the hacker's decryption capabilities
• Agreeing on a settlement range with the ransomware victim and the cyber insurance provider
• Negotiating a settlement amount and timeline with the hacker
• Checking compliance with anti-money laundering (AML) sanctions
• Overseeing the crypto-currency disbursement to the hacker
• Receiving, learning, and using the threat actor's decryption tool
• If necessary, contacting the TA for technical assistance with the decryption utility

• Isolating affected endpoints and data stores to arrest the progress of the attack
• Creating replicas of each compromised server and endpoint and data store in order to perform forensics without interfering with cleanup
• Adding anti-virus protection to all virus-free endpoints
• Recovering data from offline restores or uncompromised machines
• Building a clean environment
• Remapping and connecting drives to match exactly their pre-encryption state

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to steal (or "exfiltrate") files. Hackers can then require an extra payment for not posting this data on the dark web. Sadly, there is no method to guarantee that exfiltrated files have been totally erased by the TA. In fact, in numerous instances the TA has little control about the disposition of the data. Settling an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, conducting an audit on which data were compromised, and sending the necessary alerts to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite IT services across the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your network after a ransomware attack and rebuild them quickly into a functioning network. Progent has worked with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Chandler
To get in touch with Progent about crypto-ransomware settlement services in Chandler, phone Progent at 800-462-8800 or go to Contact Progent.