Overview of Progent's Ransomware Negotiation Services in Chandler
Ransomware Solutions ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that calls for a combination of field experience, IT skills and business savvy. It also demands close co-operation with the cyber-extortion target's IT staff and the insurance provider, if there is one. Since the top goal of the ransomware target is fast recovery, it is critical to establish response groups that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of technical skills and the deep bench of experts to supplement your IT staff and restore your network environment rapidly and economically.

Support offered by Progent's ransomware settlement team include:

  • Determining the type of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Verifying the hacker's decryption capabilities
  • Agreeing on a settlement range with the ransomware victim and the cyber insurance provider
  • Negotiating a settlement amount and timeline with the hacker
  • Checking compliance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency disbursement to the hacker
  • Receiving, learning, and using the threat actor's decryption tool
  • If necessary, contacting the TA for technical assistance with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware team can assist with:
  • Isolating affected endpoints and data stores to arrest the progress of the attack
  • Creating replicas of each compromised server and endpoint and data store in order to perform forensics without interfering with cleanup
  • Adding anti-virus protection to all virus-free endpoints
  • Recovering data from offline restores or uncompromised machines
  • Building a clean environment
  • Remapping and connecting drives to match exactly their pre-encryption state
After the decryption utility has been learned, Progent can assist you to restore machines and services to their original state. Progent can also assist you to perform a forensics investigation and generate a document to deliver to the insurance carrier. This report helps you to understand security gaps that must be eliminated and recommends steps that should be performed to combat future ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to steal (or "exfiltrate") files. Hackers can then require an extra payment for not posting this data on the dark web. Sadly, there is no method to guarantee that exfiltrated files have been totally erased by the TA. In fact, in numerous instances the TA has little control about the disposition of the data. Settling an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, conducting an audit on which data were compromised, and sending the necessary alerts to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite IT services across the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your network after a ransomware attack and rebuild them quickly into a functioning network. Progent has worked with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Chandler
To get in touch with Progent about crypto-ransomware settlement services in Chandler, phone Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.

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