Overview of Progent's Ransomware Negotiation Services in Chandler
Ransomware Solutions ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Reaching an optimum settlement is a complicated activity that requires a combination of real-word experience, technical skills and business savvy. It also requires close co-operation with the victim's IT staff and the insurance carrier, if any. Because the number one priority of the ransomware target is operational continuity, it is vital to establish recovery groups that operate effectively, in parallel, and with intimate collaboration. Progent offers the breadth of technical skills and the depth of experts to complement your IT staff and restore your network quickly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Determining the type of ransomware involved in the assault
  • identifying and contacting the hacker
  • Evaluating the likelihood of recovery
  • Testing the hacker's decryption tool
  • Deciding on an acceptable settlement range with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement and timeline with the hacker
  • Verifying adherence to anti-money laundering laws
  • Managing the crypto-currency transfer to the TA
  • Receiving, reviewing, and using the TA's decryption utility
  • If necessary, contacting the TA for technical help with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints to arrest the progress of the assault
  • Creating digital copies of every compromised device and data store in order to perform forensics in parallel with restoration
  • Installing anti-virus protection to all virus-free endpoints
  • Salvaging data from offline backups or uncompromised endpoints
  • Creating a pristine environment
  • Remapping and connecting datastores to match precisely their pre-encryption state
After the decryption utility has been learned, Progent can assist you to recover physical and virtual devices and services to their pre-arrack state. Progent can also assist you to conduct comprehensive forensics and generate a report to share with the insurance provider. This report identifies cybersecurity vulnerabilities that need to be eliminated and suggests steps to be performed to combat future ransomware assaults.

Settling Exfiltration Ransoms
Beyond extorting money for a decryption tool, current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to exfiltrate files. Hackers can then demand a separate settlement in exchange for not divulging this data on the dark web. Sadly, there is no method to prove that stolen files have been totally deleted by the threat actor. In fact, in numerous cases the threat actor has little control about data custody. Paying an exfiltration ransom does not eliminate the need for seeking the advice of privacy attorneys, performing an investigation into which files were taken, and sending the necessary alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and on-premises network services across the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware attack and rebuild them rapidly into a viable system. Progent has worked with leading cyber insurance providers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Chandler
To contact with Progent about ransomware settlement negotiation services in Chandler, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent provides network support for medium size companies with 100 to 250 system users. The medium size business or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and support access models of major outside service firms make them too costly for the typical small company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an information network whose complexity and capability are often similar to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly lowers the network maintenance costs of an SMB while providing the small company with big-company service from professional, world-class experts with background in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed by a medium size organization without paying big-company costs, contact Progent.

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    Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, expandability, and versatility that improve productivity of local, branch office, and mobile users. Progent's network professionals can provide affordable remote engineering, troubleshooting, and education services to assist your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.

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    Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent maintains a group of IT experts based in the Tampa area, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also help your business to design and carry out a move to the Flexential data center with services such as planning solution architecture, specifying hardware components, system configuration and testing, troubleshooting, setting up remote management, and training your IT staff.

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    Progent has 20 years of background helping small and medium-size companies to design, implement, tune, manage, and troubleshoot computer networks that support telecommuters.

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    Progent's Helpdesk outsourcing and co-sourcing services help organizations to cut costs and improve productivity.

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    Progent's Microsoft-certified professionals can help you evaluate the potential advantages of Hyper-V-based server virtualization for your company, perform pilot installations to validate Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for smooth performance with virtualization technology, assist you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, educate your IT personnel to monitor and manage Hyper-V, offer world-class consulting support for improving the security of your virtual servers, establish and test business continuity processes that maximize network uptime, and provide continuing consulting and technical support including affordable online repair and turn-key Help Desk services.

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    Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate major investments in the acquisition, maintenance, and management of network hardware and data center facilities while achieving world-class levels of system availability and physical security.

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    NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can help your business to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks like assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery solution to show adherence with industry standards and regulatory requirements.

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    Progent's IT outsourcing packages offer affordable network support for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, permitting IT support budgets to grow in a more moderate and manageable manner than is feasible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust system foundation for your critical applications based on Microsoft Windows.

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    Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that utilize physical IT assets as well as one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects quickly and within your budget.

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    Progent's team of expert programmers, database architects, and program management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can assist clients to build, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.

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    Progent's ProSight family of managed IT services are geared to offer businesses who have small in-house IT support staffs with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include predictable IT maintenance expenses, smart automation of routine administrative tasks, continual adoption of new technology, smooth transition from legacy systems to current solutions, improved alignment of computer technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business rather than ever-changing network technology.

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    Remote server management cards offer IT managers full control of a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient remote technical help. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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    MS Office Communications Server delivers IM and presence as part of an extensible, world-class solution offering enhanced protection, seamless integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the advantages of Microsoft Office Communications Server across your entire organization.

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