Overview of Progent's Ransomware Negotiation Consulting in Chandler
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complicated activity that requires a mix of field experience, technical knowledge and business savvy. It also requires close co-operation with the victim's IT staff and the cyber insurance carrier, if there is one. Since the top priority of the ransomware victim is operational continuity, it is critical to establish response teams that work effectively, concurrently, and with intimate collaboration. Progent offers the breadth of IT knowledge and the deep bench of experts to supplement your IT staff and recover your network rapidly and affordably.

Services offered by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware involved in the assault
  • making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the TA's decryption tool
  • Agreeing on a settlement with the victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the threat actor
  • Checking adherence to anti-money laundering (AML) laws
  • Carrying out the crypto-currency transfer to the TA
  • Receiving, reviewing, and operating the TA's decryptor mechanism
  • If needed, contacting the threat actor for technical assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to prevent further spread of the assault
  • Making digital copies of each compromised device and data store in order to perform forensics in parallel with cleanup
  • Adding A/V protection to all clean endpoints
  • Recovering data from offline backups or unscathed endpoints
  • Building a clean environment
  • Mapping and reconnecting drives to match precisely their pre-encryption state
After the decryption utility has been learned, Progent can help you to restore machines and services to their pre-arrack state. Progent can also assist you to conduct a complete forensics analysis and generate a document to deliver to the cyber insurance provider. This report identifies security vulnerabilities that need to be eliminated and suggests actions that should be taken to combat subsequent ransomware attacks.

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor commonly try to exfiltrate information. Hackers are then able to require an additional ransom in exchange for not divulging this information on the dark web. Sadly, there is no method to be certain that stolen files have been totally deleted by the hacker. In fact, in many instances the TA has limited control over where the information ends up. Settling an exfiltration ransom does not eliminate the need for engaging the advice of privacy attorneys, performing an inventory of files were taken, and carrying out the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and onsite network services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This scope of skills allows Progent to salvage and consolidate the surviving parts of your network after a ransomware attack and reconstruct them quickly into a viable system. Progent has worked with leading cyber insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Guidance in Chandler
To get in touch with Progent about crypto-ransomware settlement guidance in Chandler, call Progent at 800-462-8800 or go to Contact Progent.



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    Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software products by making it easier to copy system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that includes standards, processes and IT products to keep your IT computer system safe.

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    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server 2006 and offers a centrally administered Internet gateway that delivers a one-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to migrate economically to Forefront TMG 2010 from any version of ISA Server.

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  • Les Kent has a 35-year history of successful technology integration, business management, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions during his time as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and global corporations.

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    Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of all sizes to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging problems, or comprehensive project management services. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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