Overview of Progent's Ransomware Settlement Negotiation Consulting in Chandler
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated activity that requires a mix of real-word experience, technical skills and business acumen. It also calls for close co-operation with the cyber-extortion target's IT team and the insurance provider, if there is one. Because the number one priority of the ransomware target is operational continuity, it is critical to establish recovery teams that work efficiently, concurrently, and in close communication. Progent has the breadth of IT skills and the depth of personnel to supplement your network support team and restore your network rapidly and affordably.

Support available from Progent's ransomware settlement negotiation experts include:

  • Determining the type of ransomware involved in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Deciding on an acceptable settlement payment with the ransomware victim and the cyber insurance provider
  • Negotiating a settlement amount and schedule with the TA
  • Checking adherence to anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency transfer to the TA
  • Receiving, reviewing, and using the TA's decryption mechanism
  • If necessary, contacting the hacker for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of every compromised server and endpoint and data store in order to perform forensics without interfering with restoration
  • Installing anti-virus protection to all clean endpoints
  • Recovering data from air-gapped restores or unscathed endpoints
  • Building a pristine environment
  • Remapping and reconnecting datastores to match precisely their pre-encryption condition
After the decryption utility has been mastered, Progent can assist you to recover machines and software services to their pre-arrack condition. Progent can also assist you to conduct a full forensic review and create a report to share with the cyber insurance provider. This report helps you to understand security gaps that need to be corrected and recommends steps to be taken to counter future ransomware assaults.

Paying Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim often try to exfiltrate files. Hackers can then demand a separate ransom in exchange for not divulging this data on the dark web. Sadly, there is no method to guarantee that exfiltrated data have been completely erased by the TA. Actually, in many cases the TA has limited control over where the information ends up. Settling an exfiltration ransom does not free you from the necessity of engaging the guidance of privacy attorneys, performing an investigation into which files were compromised, and performing the required alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and onsite network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP software. This scope of expertise gives Progent the ability to salvage and integrate the surviving parts of your information system after a ransomware assault and reconstruct them rapidly into a functioning network. Progent has worked with top cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Chandler
To get in touch with Progent about ransomware settlement negotiation services in Chandler, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

  • Small Business WAP300 AP Technical Consultant Small Business WAP371 Computer Engineer

  • Jabber Contact Search Network Consultants
    Support Outsourcing Jabber and SIP gateway

    Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to plan, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced support for all the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

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  • Support and Help ProSight Reporting Network Infrastructure Monitoring Technical Support ProSight Reporting Remote Infrastructure Monitoring
  • System Center 2016 and Exchange Online Integration Online Help System Center 2016 Migration Setup and Support
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    macOS and Windows Technology Consulting

    Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that combine Mac with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows users.

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  • Online Consulting Dynamics GP Great Plains Software
    24-7 Dynamics GP/Great Plains Support and Integration

    Progent can help you prepare and implement a smooth move to Dynamics GP so that you retain your data, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize business disruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP.

  • Technical Support 64-bit Server Microsoft Certified Partner IT Consulting 64-bit Upgrade
  • Technology Professional NetDocs CollabSpaces NetDocs and Android Consulting Services
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  • Top Quality SQL Server 2016 R Services Online Support SQL Server 2016 Backup Setup and Support

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    Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.

  • Top Ranked Online Help Microsoft 365 Training Microsoft 365 iPhone Integration Computer Consulting
  • Top Rated SharePoint 2013 eDiscovery Center Remote Support IT Consulting SharePoint 2013 PerformancePoint Services
  • Top Trend Micro Scanmail Installation Email and Telephony Integration Support Group
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  • Windows 7 Migration Network Consulting Service Professional Windows 7 Upgrade
  • Windows Server 2016 Hybrid Integration Support and Setup Windows Server 2016 Software Load Balancing Specialists
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  • Chandler Tempe Mesa Gilbert Chandler MongoLock Ransomware Settlement Negotiation Support
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  • Aironet 3700 Access Point Specialist
    Outsourcing wireless IP phones and CUCM

    Progent's Cisco-certified wireless technology experts can assist organizations to configure, manage, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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