In addition to offering rapid contact with high-level IT consultants and subject matter experts to assist Chandler, Arizona companies with discrete technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more broadly defined services such as PC support, IT management, and Help Desk call center services. Short-term staffing can help organizations to respond to planned or surprise increases in demand for IT services, which may result from situations like mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover gaps left by the absence of in-house staff members due to scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services give businesses the ability to respond to surges in demand for network services without being saddled with the costs and hassle associated with vetting and recruiting reliable IT help and without the burden of increasing your permanent head count.

Key aspects of Progent's short-term staffing services include:

  • Rapid access to proven IT professionals
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close relationship with a top-level, full-service source for IT support
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center service is a specialized flexible staff augmentation alternative that allows IT organizations to share the work of Call Center support seamlessly between their in-house network staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk service is a joint support alternative powered by the leading shared professional services (PSA) platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises IT expertise for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Chandler, Arizona Companies
Progent's seasoned roster of certified consultants can provide Chandler, Arizona organizations a wide array of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staff Augmentation for Chandler, Arizona Companies
To find out more details about Progent's temporary staffing services for Chandler, Arizona businesses, call 800-993-9400 or visit Contact Progent.