Besides offering fast access to top-tier IT professionals and subject matter experts to help Chandler, Arizona businesses with discrete technical issues or strategic projects, Progent can provide temporary supplemental staffing to deal with more broadly defined services such as desktop support, IT administration, and Call Center services. On-demand staffing makes it possible for businesses to respond to planned or unplanned peaks in the need for network personnel, which may result from scenarios such as company mergers, site moves, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also fill voids caused by the loss of in-house staff members because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services give organizations the ability to react to increases in requirements for network personnel without being saddled with the costs and hassle associated with reviewing and hiring reliable technical personnel and without the risk of increasing your full-time head count.

Key features of Progent's short-term staff augmentation services include:

  • Fast availability of proven IT professionals
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your full-time network support staff
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close relationship with a world-class, full-spectrum source for network expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Call Center service is a specialized flexible staff expansion alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time network staff and Progent's extensive pool of IT support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Call Center service is a joint support solution based on by the leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Chandler, Arizona Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Chandler, Arizona organizations a broad range of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Chandler, Arizona Organizations
To find out more about Progent's temporary staff augmentation services for Chandler, Arizona businesses, call 800-993-9400 or visit Contact Progent.