Besides offering fast access to guidance from top-tier IT consultants and subject matter experts (SBEs) to assist Chandler, Arizona businesses to resolve discrete technical issues or strategic projects, Progent can provide temporary staff augmentation to deliver more broadly defined assistance like PC support, IT management, and Call Center response. On-demand staffing makes it possible for organizations to deal with expected or surprise peaks in the need for IT services, which may be caused by scenarios such as mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps caused by the loss of full-time IT personnel due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary staffing services give businesses the ability to respond to surges in demand for IT services without being saddled with the costs and hassle associated with vetting and recruiting reliable technical help and without the burden of adding to your full-time head count.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Service
- Rapid availability of proven IT pros
- Easy engagement, termination, and resumption of services
- Transparent extension of your full-time network support staff
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong working relationship with a top-level, full-spectrum source for network expertise
Progent's co-managed Help Desk program is a proven flexible staff augmentation option that enables IT groups to divide the responsibilities of Call Center support seamlessly between their internal network staff and Progent's nationwide team of IT support experts. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service solution powered by the leading group PSA tool for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT expertise for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Chandler, Arizona Organizations
Progent's veteran roster of certified engineers offers Chandler, Arizona businesses a broad range of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Chandler, Arizona Organizations
To learn more about Progent's temporary staffing services for Chandler, Arizona organizations, call 800-993-9400 or visit Contact Progent.