Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts to assist Chandler, Arizona organizations with specific technical issues or strategic initiatives, Progent offers short-term staff augmentation to deal with more generalized assistance like desktop help, network administration, and Help Desk call center response. On-demand staffing can help organizations to deal with anticipated or unexpected peaks in demand for IT services, which may be caused by scenarios such as mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary staffing can also fill gaps resulting from the loss of in-house staff members due to vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Services
Progent's short-term staff augmentation services give businesses the ability to respond to increases in demand for network services without dealing with the expense and hassle associated with vetting and hiring reliable technical help and without the risk of increasing your in-house staff size.

Key features of Progent's temporary staffing services include:

  • Rapid access to reliable IT pros
  • Simple initiation, termination, and resumption of services
  • Transparent extension of your in-house network support team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's Shared Help Desk Program
Progent's shared Help Desk program is a proven flexible staff augmentation option that enables IT organizations to divide the work of Call Center support seamlessly between their full-time network personnel and Progent's nationwide pool of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk program is a collaborative support solution based on by the leading group PSA tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Chandler, Arizona Organizations
Progent's veteran team of certified engineers offers Chandler, Arizona organizations a wide range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Chandler, Arizona Companies
To find out more about Progent's temporary staffing services for Chandler, Arizona businesses, call 800-993-9400 or visit Contact Progent.