In addition to providing rapid access to guidance from high-level IT professionals and subject matter experts (SBEs) to help Chandler, Arizona businesses to resolve specific IT issues or longer-term projects, Progent offers short-term staffing to deal with more broadly defined services like desktop support, IT management, and Help Desk response. On-demand staffing makes it possible for businesses to deal with expected or unexpected surges in demand for IT services, which may result from scenarios like mergers and acquisitions, site moves, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also cover voids caused by the loss of full-time staff members due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Program
Progent's temporary staffing services give businesses the versatility to react to surges in requirements for network personnel without being saddled with the costs and hassle associated with reviewing and recruiting reliable IT personnel and without the risk of increasing your permanent head count.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Shared Help Desk Service
- Fast access to proven network pros
- Simple engagement, cessation, and re-engagement of services
- Transparent extension of your full-time IT team
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Close relationship with a top-level, full-service source for network support
Progent's co-managed Help Desk program is a specialized flexible staff augmentation alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint service solution powered by the leading group professional services (PSA) tool for streamlining, service calls, ticketing, assigning responsibility, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for organizations of all sizes throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Chandler, Arizona Organizations
Progent's veteran roster of certified consultants can deliver Chandler, Arizona businesses a broad range of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Chandler, Arizona Businesses
To learn more details about Progent's temporary staff augmentation services for Chandler, Arizona organizations, call 800-993-9400 or visit Contact Progent.