Besides offering fast contact with high-level IT consultants and subject matter experts to help Chandler, Arizona organizations with discrete IT problems or strategic projects, Progent offers short-term staff augmentation to deliver more generalized services such as PC help, network administration, and Help Desk services. On-demand staffing makes it possible for businesses to respond to expected or unexpected surges in the need for network personnel, which may result from situations like mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill gaps left by the loss of full-time staff members because of scheduled vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary staffing services give businesses the versatility to react to increases in demand for network services without dealing with the costs and delays associated with identifying and recruiting appropriate technical help and without the burden of increasing your in-house head count.

Key aspects of Progent's temporary staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your full-time IT staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a world-class, full-service resource for IT expertise
Progent's Shared Help Desk Service
Progent's co-managed Call Center service is a proven flexible staff augmentation alternative that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Call Center service is a collaborative support solution based on by the industry's leading shared PSA tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network services for businesses throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Chandler, Arizona Organizations
Progent's seasoned team of certified consultants and technical experts offers Chandler, Arizona companies a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Chandler, Arizona Businesses
To find out more about Progent's temporary staff augmentation services for Chandler, Arizona companies, call 800-993-9400 or visit Contact Progent.