Besides offering fast access to top-tier network professionals and subject matter experts (SBEs) to assist Chandler, Arizona businesses to resolve discrete IT issues or longer-term initiatives, Progent offers temporary staff augmentation to deal with more generalized assistance like PC help, IT administration, and Help Desk response. Short-term staffing can help businesses to deal with anticipated or unexpected surges in the need for network personnel, which may result from situations like company mergers, site moves, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also fill voids resulting from the loss of in-house staff members because of vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services give businesses the flexibility to respond to increases in requirements for network services without dealing with the expense and delays associated with vetting and hiring professional technical help and without the burden of increasing your in-house staff size.
Important features of Progent's short-term staffing services include:
Progent's Shared Center Program
- Rapid availability of proven IT pros
- Simple engagement, termination, and resumption of services
- Seamless extension of your full-time network support team
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Call Center program is a specialized flexible staff expansion option that enables IT organizations to share the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative support alternative powered by the leading group professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network expertise for organizations of all sizes throughout the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Chandler, Arizona Businesses
Progent's seasoned roster of certified engineers can deliver Chandler, Arizona businesses a broad range of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term Staff Augmentation for Chandler, Arizona Companies
To learn more about Progent's short-term staff augmentation services for Chandler, Arizona organizations, call 800-993-9400 or visit Contact Progent.