Fast Online Help for Chandler Arizona Computer Systems
Fast Online Help for Chandler NetworksFor businesses located in Chandler Arizona, Progent provides online help for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE engineers to handle complex networking problems, plus the assistance of CISA and CISSP-certified cybersecurity experts to handle advanced security design and troubleshooting issues.

Progent's remote technical support experts offer exceptional leverage due to the fact that they have the real-world experience and are equipped with the advanced technology necessary to resolve most network problems rapidly. Efficient support lowers direct costs since solutions use up minimal chargeable consulting minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your company benefits additionally with indirect costs by reducing or eliminating network downtime and related losses stemming from business discontinuity, disgruntled clients, idle workers, and distracted executives. Progent's advanced remote technical support expertise is especially helpful in environments that are dependent on public clouds for critical network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be useful.

Progent's billing policy for remote support is designed to stretch your network support investment. Progent charges by the minute for phone assistance, so you are billed just for the support that you receive. In contrast to typical remote service firms, Progent imposes no initialization fee or minimum fees. Progent's one-minute billing unit and clean model for billing prevent scenarios where quick solutions manage to end up as major tabs. Progent's penchant for solving technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered a set of customized technologies and field-tested processes which allow the highest degree of efficiency for online help and repair for computer systems of any size. Progent provides secure VPN support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the experts of Progent's online support team to access your company's computer system remotely without compromising corporate security.

Progent's proven customer support database system maintains thorough documentation of all support that Progent's customers have received. Progent's staff service personnel have the benefit of the history of all help delivered to every Progent client by every Progent engineer. This history of issues and responses is organized as an easily retrievable support database that allows Progent's online support experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support grows over time. Progent's extensive list of accreditations and working relationships with important industry leaders including Cisco and Microsoft open up other vast technical support knowledge bases and permit priority response from vendors' in-house engineering staff so Progent's online service experts are able to come up with the most efficient solutions in the least time.

Online support available from Progent to customers in Chandler Arizona include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same advanced IT solutions used by some of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services covers all key aspects of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and enable non-disruptive backup and rapid restoration of important files, applications, system images, plus virtual machines. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user error, malicious insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and give your password you are requested to verify who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this added means of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register several verification devices. To find out more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing cybersecurity posture and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup/recovery system that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for special IT programs. Progent's rates for ongoing development or consulting projects are determined based on the level of expertise of the engineers assigned. Progent's background in these special fields of information technology enables clients to complete major projects within budget and on schedule. Progent's special online consulting services include:

  • Call Center Support
    Progent's Help Desk support programs for organizations with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk Call Center consulting support can support you in building an effective new Help Desk or improving your established one, evaluating or customizing Help Desk Call Center software to meet the special requirements of your business, or adding occasional phone support personnel to reinforce your existing Help Desk Call Center group to deal with unusually busy scenarios such as software transitions, mass upgrades, or rolling out brand new applications.

    Progent's Call Center staff of experienced information technology professionals gives your workers in Chandler Arizona rapid assistance from a large support group with years of background delivering phone consulting and online repair service for IT systems that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk perception as a crucial driver of business success, and Progent's target is to fix rather than just track technical problems.

  • Applications Support: Training, Development, and Integration
    Progent's Applications Experts Team can supply online advanced consulting expertise and education in special application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Office Excel. To learn more concerning Progent's expertise, custom programming, and training offerings, go to Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class remote and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center2, extend or optimize your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Chandler Arizona remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can configure SCOM to accommodate your business so that your computer maintenance is proactive rather than reactive. By detecting possible trouble spots before they evolve into crashes, remote monitoring can head off disruptive and expensive network crises. Progent can also utilize system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks that support a combination of platforms.
How Your Chandler Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online expertise with Microsoft, macOS and OS X, or Linux environments, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Chandler Arizona, Progent's online computer support engineers are ready to provide professional and economical system support whenever your organization needs it. More than 20 years of providing remote repair services has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to develop high-end troubleshooting skills and to refine remote access tools to solve computer problems quickly while avoiding the expense and lost productivity that comes with on-site service visits.

Even if your Chandler organization has a local freelance support technician or maintains a full time organization that know how to deal with typical computer issues, Progent's Microsoft certified consultants are available to offer an easy and transparent remote extension of your local resources for situations when your usual service personnel either lack the availability or the knowledge to solve sudden system crises or especially complicated integration projects.

Details of Progent's Remote Computer Support for Chandler Arizona
Progent's online support, remote troubleshooting, network security expertise, and network administration services offer offices in Chandler Arizona unparalleled leverage for your support budget. Whether you need one-time telephone support and remote troubleshooting or ongoing Help Desk call center support and system administration, Progent's professionals can provide your office enterprise-level network support while allowing you to eliminate the expense and hassle of carrying a large internal IT organization. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of IT background, fine tuned support tools, and understanding of enterprise networking enable offices to escape the limitations of exclusive dependence on smaller service organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, at the forefront of IT service, performing a wide range of IT tasks for an extensive mix of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting personnel. This ensures that you get not just world-class IT help, but also a support engineer with field-tested methods for applying technical knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-site help by the minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for after-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for services provided during normal working hours. Many support firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick solutions so you won't be tempted to permit simple problems to fester.

  • Full Records of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by every staff member to every client. The practice of documenting and archiving service activity results in more effective service and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few consulting companies to offer 24x7 network tracking services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be anticipatory instead of reactive. By anticipating possible issues before they cause lost productivity, network monitoring can save your IT network from painful and expensive availability losses.
How Does Our Company Start Receiving Remote Technical Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance bottlenecks.

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    Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange 2013.

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    Progent's Cisco certified wireless networking experts can provide economical remote and on-premises support for legacy and current Wave 2 Aironet wireless APs and Progent can help your business to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.

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    Cisco's Small Business family of APs are Linux-based devices intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite configuration and debugging services to help you to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.

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    Progent's certified ISA Server consulting experts have long experience configuring ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis tools by SentinelOne to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.

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    Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently based on best practices.

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    Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and repair network infrastructure issues in Juniper-only or mixed-technology environments.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Cisco has designed a full array of routers including appliances built to deliver the protection, performance, and availability required by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.

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    Anti-Spam Technical Support

    E-Mail Guard is Progent's affordable anti-spam and anti-virus solution that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and virus protection services that ward off email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their email application, regardless of server vendor, hardware type, or geographic location.

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    SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, high-availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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    Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to design, configure, operate and troubleshoot a BDR solution built on Barracuda Backup.

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    Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is feasible by assembling a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system architecture for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Office 2000.

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    Windows Hyper-V 2016 utilizes core features first designed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade plan, educate your IT management and technical support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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    Progent can provide affordable online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers as-needed consulting to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.

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    The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall environments based on ASA 5500-X firewalls with Firepower Services.

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    NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers online access to NetDocuments experts to help your law firm to design, configure, manage, tune, or troubleshoot a document management system (DMS) solution powered by NetDocuments.

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    Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.

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    Progent offers expert help for every step of your Microsoft Exchange 2010 upgrade including end-to-end project management services, site readiness preparation, project design and documentation, specification of new software and equipment required, recommended vendor sourcing, system verification at customer location or at Progent's testing lab, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for client's support group and users.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite evaluation and migration support for Windows 10 provided by Progent's consultants include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant work with network security design. ISSAP consultants have in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.

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