Immediate Remote Technical Support for Chandler Arizona Information Networks
Urgent Online Support for Chandler SystemsFor companies in Chandler Arizona, Progent offers remote help for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in all 50 states in the United States. (Check out testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to handle challenging networking issues, as well as the services of CISA and CISSP-accredited security experts to handle advanced security design and diagnostic jobs.

Progent's remote technical support experts offer exceptional value because they have the real-world background and have access to the sophisticated tools needed to solve most network issues rapidly. This reduces immediate expenses since service calls require minimal chargeable minutes. Remote support also eliminates the expense of dispatching a consultant to your office. Your organization saves additionally in incidental costs by reducing or avoiding system downtime and related costs resulting from business discontinuity, upset customers and vendors, idle employees, and distracted executives. Progent's advanced remote technical support expertise is particularly important for businesses that rely on public clouds for vital infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing model for remote help is structured to stretch your IT service dollar. Progent bills by the minute for phone consulting, so you are billed only for the services that you actually get. In contrast to typical remote support organizations, Progent imposes no initialization charge or minimum fees. Progent's per-minute granularity and simple policy for pricing prevent situations where speedy. minor fixes manage to turn into large tabs. Progent's skill at handling technical issues efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered an arsenal of optimized tools and field-proven methodologies that promote the highest degree of effectiveness for online engineering help and troubleshooting for information systems of any size. Progent's remote service group can connect to your company's network remotely without compromising system security.

Progent's proven customer support database application maintains comprehensive documentation for all support that Progent's customers have received. Progent's authorized consultants have the benefit of the history of all help delivered to every client by any Progent consultant. This history of anomalies and solutions is organized as a readily searchable proprietary knowledge base that enables Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced accreditations and working associations with important vendors such as Cisco and Microsoft make available additional massive technical knowledge bases and allow quick access to manufacturers' in-house engineering staff so Progent's online service experts can determine optimal resolutions quickly.

Online technical support services provided by Progent to customers in Chandler Arizona include:

Progent's ProSight Managed IT Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, subscription-based managed services designed to allow small and mid-size businesses to benefit from the same advanced technology used by some of the industry's top enterprises. Progent's ProSight series of network monitoring and management services covers all key facets of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so any looming problems can be addressed before they can impact productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven platform for managing your network, server, and desktop devices by providing an environment for performing common tedious tasks. These can include health monitoring, patch management, automated remediation, endpoint deployment, backup and restore, A/V protection, secure remote access, built-in and custom scripts, asset inventory, endpoint status reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alarm to your specified IT management personnel and your assigned Progent consultant so that emerging problems can be fixed before they interfere with your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and debug their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time reporting utilities created to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues like inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup technology companies to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup operations and enable transparent backup and fast restoration of vital files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious employees, or software glitches. Managed services in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you sign into a protected application and give your password you are requested to confirm your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be used as this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about ProSight Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Co-Managed Support: Outsourced and Co-managed IT Support Center Services
    Progent's Shared Service Desk offers a smooth extension of your corporate network support resources. Client interaction with the Service Desk, provision of technical assistance, escalation, ticket generation and tracking, performance metrics, and management of the service database are consistent regardless of whether incidents are resolved by your in-house network support organization, by Progent, or by a combination. Your business has unrestricted versatility to extend or shrink your share of technical support work as required. Progent provides initial deployment and provisioning of the professional services automation (PSA) software as well as documentation, testing and training. For more information about ProSight Co-Managed Call Desk, go to ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior machine learning tools to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your dynamic information system. In addition to maximizing the security and reliability of your computer network, Progent's patch management services permit your in-house IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory environment. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, better compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that aligns with your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting experts for special information technology projects. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these special fields of computer technology allows customers to execute major projects within budget and on time. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center service offerings for businesses with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.

    Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk team of seasoned information technology consultants gives your clients in Chandler Arizona immediate communication with a dependable support group with substantial background providing telephone-based help and online diagnostics for IT systems that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk the reputation as a significant enabler of business performance, and Progent's goal is to resolve rather than simply report IT problems.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Experts Group provides remote advanced engineering expertise and education in special business application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting, custom development, and education for popular Microsoft business applications including Microsoft CRM, MS Project, Office Word, and Office Excel. To learn more on Progent's consulting, customization, and education offerings, visit Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide advanced remote and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center2, extend or tune an existing one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Chandler Arizona online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can tune Operations Manager to suit your business so that your computer support is proactive and automated. By exposing looming issues before they expand into crashes, proactive monitoring can avoid inconvenient and costly network crises. Progent can also deploy network monitoring products like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Windows environments, or environments based on a variety of operating systems.
How Your Chandler Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online expertise with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Chandler Arizona, Progent's online computer support specialists can provide effective and economical system help the moment your business needs it. Over two decades of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to refine online access tools to solve IT problems rapidly while eliminating the cost and lost productivity associated with on-site service visits.

Even if your Chandler company has a local freelance support technician or employs a full time IT staff that know how to deal with common computer problems, Progent's Microsoft and Cisco certified engineers can offer an easy and transparent virtual extension of your local resources in cases when your regular service personnel either don't have the availability or the expertise to resolve sudden system crises or particularly complex integration projects.

Details of Progent's Remote Network Services for Chandler Arizona
Progent's phone help, Internet-based repair, network security expertise, and system management services give businesses in Chandler Arizona unparalleled leverage for your support investment. Whether you need occasional phone help and remote network repair or ongoing Help Desk call center support and system management, Progent's experts can deliver your business enterprise-level network support while permitting you to eliminate the cost and administration overhead of carrying a large internal IT organization. Key features of Progent's National Remote Support program include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, range of IT experience, fine tuned remote support software, and familiarity with enterprise networking allow businesses to avoid the limitations of excessive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does Our Company Start Getting Remote Technical Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



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    Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Remote continuous monitoring, automated alerts, and actionable reports are crucial to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions available as economical services created to help you to identify and fix a most IT network problems before they can impact productivity.

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    Progent's Microsoft-certified experts can deliver a variety of consulting services to assist companies of any size to deploy, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure testing environments to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.

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    Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to build and centrally manage IT environments that include local offices, data centers, and cloud resources.

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    Progent can help your IT team to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that utilize local resources as well as one or more public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing high-level consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.

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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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    Progent's compensation structure is built on contribution, so just like being an independent consultant, your income is entirely driven by your generated revenue. Some Progent consultants stress quality of life and choose to consult at a more relaxed pace, utilizing our self-determined schedule to follow individual pursuits such as mountain biking, car racing, skiing, fishing, vacations, or spending free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big bucks via lots of work and extended days. Progent fully supports both sides of the spectrum plus everything in the middle.

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    Progent offers comprehensive help for every step of your Exchange 2010 upgrade with services that include end-to-end project management services, site analysis, project design and documentation, specification of all new software and hardware needed, suggested sourcing, pilot testing at customer location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and training for client's IT staff and end users.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.

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    Progent's seasoned solution designers and software developers can assist your company to build customizations to Microsoft GP that address the special needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide help with a selection of software development technologies that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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    Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.

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    • IT Consultants Automatic Network Topology Diagrams
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    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance bottlenecks.

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