Fast and Affordable Online Help for Chandler Arizona Information Networks
Immediate Remote Technical Support for Chandler SystemsFor organizations in Chandler Arizona, Progent provides online help for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided remote support to companies in all 50 states in the U.S. (See recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to solve challenging infrastructure issues, as well as the services of CISSP-accredited cybersecurity consultants to handle advanced security architecture and diagnostic issues.

Progent's online technical support engineers offer excellent leverage due to the fact that they have the practical experience and are equipped with the sophisticated tools needed to resolve the majority of information system issues quickly. Efficient support reduces direct expenses because solutions accumulate fewer billable minutes. Online help also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally with incidental costs by reducing or avoiding system downtime and related losses resulting from business disruption, disgruntled clients, idle workers, and distracted executives. Progent's extensive remote consulting expertise is particularly valuable for organizations that rely on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an alternative.

Progent's billing policy for remote support is structured to stretch your network support investment. Progent bills on a per-minute basis for phone consulting, so you pay just for the services that you receive. Unlike many remote service companies, Progent requires no service activation charge or minimum fees. Progent's one-minute billing unit and simple model for billing eliminate scenarios where fast repairs somehow end up as large invoices. Progent's penchant for handling problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has mastered a set of optimized technologies and field-tested processes that allow the maximum degree of effectiveness for online technical support and repair for information networks of any size. Progent provides safe VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the staff of Progent's online support team to access your company's computer system remotely without violating network security.

Progent's proven technical support database application keeps detailed histories of the service that Progent's clients have been provided. Progent's staff engineers have the benefit of the history of all help rendered to each Progent client by any consultant. This archive of trouble tickets and fixes is stored as a readily retrievable proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's high-level certifications and close associations with major vendors such as Cisco and Microsoft open up other massive technical support databases and allow quick response from manufacturers' in-house support staff so Progent's remote consulting specialists are able to come up with the best solutions quickly.

Remote support services provided by Progent to businesses in Chandler Arizona include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, fixed-price services intended to allow small and mid-size organizations to utilize the same best-of-breed technology deployed by some of the world's leading corporations. Progent's ProSight series of outsourced network management services covers all key areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology vendors to produce ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and allow transparent backup and rapid restoration of important files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the skills of world-class remote consulting professionals for special IT programs. Billing rates for longer-term consulting projects are set based on the qualifications of the engineers assigned. Progent's experience with these important areas of information technology enables customers to execute major projects within budget and on time. Progent's project-based online engineering services include:

  • Call Center Expertise
    Progent's Help Desk support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle complex issues.

    Progentís Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center staff of veteran information technology consultants gives your computer users in Chandler Arizona immediate access to a reliable support resource with years of background providing phone consulting and online repair service for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Call Center recognition as a crucial contributor to business efficiency, and Progent's target is to resolve and not simply document network issues.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting staff provides remote advanced consulting support and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information about Progent's expertise, programming, and training offerings, visit Progent's Business Application Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; cohesive management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Chandler Arizona remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager troubleshooting and support. Progent can customize Operations Manager to fit your business so your network support is proactive and automated. By anticipating potential trouble spots before they result in crashes, automated monitoring can minimize disruptive and costly service crises. Progent can also assist with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft networks, or systems that support a combination of OS platforms.
How Your Chandler Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency online support with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent. For companies and startups in Chandler Arizona, Progent's phone-based computer support specialists can provide effective and cost-effective system support the moment your business has to have it. More than 15 years of providing remote repair services has led to Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to refine online connectivity tools to repair IT problems rapidly while avoiding the expense and lost productivity associated with in-person support visits.

Even if your Chandler company has a regular freelance consultant or employs a full time IT staff that know how to deal with the majority of computer problems, Progentís Microsoft and Cisco certified consultants are available to provide a convenient and seamless remote expansion of your local resources for situations when your regular IT support personnel either don't have the bandwidth or the expertise to deal with unexpected system crises or particularly complex integration problems.

Advantages of Progent's IT Support for Offices in Chandler Arizona
Progent's remote network troubleshooting services allow your Chandler company to realize the benefits of on-call, expert IT support without the cost of maintaining an in-house IT staff. Your network will derive added business worth by becoming more reliable, productive, and secure. Benefits to your business include:

  • Convenient remote extension of your on-site IT resources
    For most offices in Chandler Arizona, nearby computer service providers, whether made up of independent consultants or an internal IT staff, can take care of the majority of network issues. On the other hand, major troubles sometimes spring up when your regular support personnel are too busy or unavailable, and some problems may stem from technology that is unfamiliar to your usual service people. In these cases, Progent's online service experts offer a convenient, quick, and affordable way to supplement your regular help and to transfer useful information to increase your capability to deal with downstream problems in-house.

  • Reduced Reliance on Freelance Service Providers
    For network support, smaller businesses often depend on individual freelance consultants. While freelance consultants carry less overhead than larger service firms and can afford to charge marginally less, they are often overextended, making it impossible to respond quickly to crisis situations. If an independent consultant is occupied with another customer, ill, on vacation, or in training, the absence of fallback help may force your business to wait for help during an IT crisis. As your company expands, network downtime and trouble with critical software are more costly. The budget you thought you were conserving on an independent can be eaten up quickly by lost productivity. Progent offers a dependable source of backup support expertise to make sure your network stays available.

  • Build a Scalable Foundation for Smooth Expansion
    Companies often start with an information architecture implemented on a shoestring budget. Lacking a robust infrastructure, band-aid fixes often get piled onto a weak foundation. As a company grows, reliability and scalability problems can hinder the productivity of the business. Such badly built systems require proper assessment, smart strategic planning, and wide technical expertise to upgrade to a system infrastructure able to provide the stable foundation to handle current business demands and simplify downstream growth.

  • Interact with Solution Providers Instead of Technology Resellers
    Smaller offices need guidance and technical training to negotiate an ever more complicated array of product alternatives available for accelerating business success and improving productivity. They do not need a network consultant who is attempting to resell a certain vendor's products. Network support and product selling can lead to a scenario where the recommended solution is built around a predetermined technology rather than the true requirements of a client. Progent avoids these conflicts by selling just services instead of products. This enables Progent to match IT consulting with the real needs of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, range of technical expertise, refined support software, and understanding of enterprise networking allow offices to avoid the pitfalls associated with exclusive dependence on smaller service firms, individual freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average longer than a decade of real-world industry experience, in the trenches of IT support, performing a wide range of technical tasks for a large mix of clients. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This means that you get not only expert technical capability, but also a support engineer with proven methods for using technical knowledge to repair actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and on-premises help per minute. As a result, you are invoiced just for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and requires no retainer for support services delivered during regular business hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large invoices for fast repairs so you will not be forced to allow simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on offering high-value services where Progent faces little competition. Companies who work with familiar independent service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, protected, and efficient.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to provide 24x7 network monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive rather than reactive. By uncovering potential issues before they cause downtime, system monitoring can keep your information network from stressful and expensive availability losses.
How Does Our Company Begin Receiving Online Network Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.

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    Progent's Solaris family consulting experts provide small and mid-size companies and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small company plan and deploy an installation of ISA Server 2004 that meets your information security requirements without limiting your productivity.

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    Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and on budget.

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    Dynamics Business Central Troubleshooting

    Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financial management, inventory control, operations control, project management, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central consultants can help company to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.

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    Progent's Juniper Networks-authorized NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor environments.

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  • System Center 2016 Consultant Services
    IT Consultant SCOM 2016

    Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft Certified IT consulting experts. With Progent's affordably priced IT service packages, small organizations can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks enterprise-class reliability, protection, and productivity.

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    Mid-size Company Networking Firms

    Progent provides technical services for medium size companies who have 100 to 250 system users. The medium size company or work group has traditionally been an underserved part of the market for IT support services. The overhead and support delivery models of major outside support firms make them too costly for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an IT network whose complexity and capability are frequently similar to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network support expenses of a small-medium business while offering the mid-size company with enterprise-level support from professional, IT experts with background in a broad array of midsized business technologies. If your mid-sized company or small business is searching for levels of network help appropriate for a medium size office without budgeting enterprise prices, call Progent.

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    CISSP Certified Security Auditor Specialists

    Progent's CISSP-certified network security experts can help organizations of any size with any facet of information system security. Progent can create cost-effective security solutions that guard a small office from modern malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.

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  • 24x7 Support and Setup Windows Cluster Server 2008
    Computer Consultant High-Availability Failover Clustered Servers

    The clustering technology incorporated into the high-end versions of MS Windows Server 2008 is radically redesigned to simplify the deployment, setup, and maintenance of server clusters that provide improved levels of network availability, security, performance, and flexibility. New or improved features include cluster verification, revamped setup and installation, improved cluster administration, new cluster infrastructure for increased uptime, better protection and quorum models, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of Windows clustering, plan and execute an installation, train your network support personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.

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  • Microsoft Dynamics GP/Great Plains Specialists Great Plains Software Contract Programmer
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  • Microsoft Exchange 2016 Information Technology Installation Service Chandler Tempe Mesa Gilbert, United States Microsoft Exchange 2010 Network Installation Chandler Arizona
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  • Microsoft Hyper-V 3.0 Server Support and Setup Windows Server 2012 R2 Hyper-V 3.0 Engineer

  • 64-bit Server Onsite Technical Support
    64-bit Migration Consultants

    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you intend to retain as well as the latest 64-bit editions of software you wish to run.

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    Microsoft Dynamics GP Support Outsourcing

    Dynamics GP/Great Plains can help you expand and control your company more efficiently by delivering deep access to strategic data and a fast ROI. Dynamics GP offers major business benefits including its ability to extend the presence of your organization, handle your accounting, computerize financial operations, standardize processes across your company, refine inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP consultants to make sure you reap the full advantages of your Dynamics GP/Great Plains business management system.

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    Windows Hyper-V 2016 Network Engineer

    Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT administration and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business value.

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  • Unified CM and Microsoft Office Support and Setup
    Collaboration Computer Engineer

    Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the center of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating closely with apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and affordable online and onsite support to help businesses of all sizes to create and administer Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.

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    MSP360 B2 Backup Storage Network Consultant

    Progent's data protection experts can help your company to design, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical machines, supports all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss caused by user miscues, system errors, malicious users, and malware attacks like ransomware. To learn more, see ProSight DPS 360 Backup services.

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    Postini Support and Setup

    E-Mail Guard is Progent's economical spam filtering and anti-virus solution that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed antispam and antivirus services that ward off email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server vendor, hardware type, or geographic location.

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  • Network Consulting Microsoft Proxy Server
    Microsoft ISA 2004 Server Integration

    Progentís Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your business system from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.

  • Non-stop Load Balancing Troubleshooting Technical Consultant Fault-tolerant Load Balancing
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  • ProSight DPS ECHO Hybrid Cloud Backup/Recovery Specialist ProSight DPS ECHO Hybrid Cloud Backup/Recovery Professionals
  • Professionals SQL Server 2019 Data Mining Urgent SQL Server 2019 and Kubernetes Configuration
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  • Microsoft Skype for Business Presence Professionals
    Professional Skype for Business dial plans

    Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist you to manage and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.

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    Immersive Telepresence IT Services

    Progent can provide the expertise of a veteran specialist with years of experience installing, managing, and enhancing telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the strategic value of your video conferencing ecosystem.

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  • Services ProSight Email Spyware Protection Consult ProSight Email Guard Content Filtering
  • Small Business WAP150 Consulting Services Technology Consulting Small Business WAP321
  • Small Business Wireless On-site Support 24/7 Building-to-building Wireless Integration Services
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  • CRISC Certified Risk and Information Systems Control Architect Specialist
    CRISC Certified Risk and Information Systems Control Architect Consulting Services

    Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

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  • Top Ranked Altaro VM Backup Integration Computer Consulting 24/7 Altaro VM Backup with Azure Troubleshooting

  • Dynamics GP System Upgrade Planning Consultants
    Dynamics GP Update Planning Engineer

    Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, education, and troubleshooting since the platform's original release. Progent offers in-depth expertise for upgrading out of date Dynamics GP deployments. Progent can help your business to plan, validate, and carry out an efficient upgrade from a a legacy release to the latest release of Dynamics GP.

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  • Top Rated Setup and Support Microsoft Windows 7 Migration CISSP Certified Expert Microsoft Windows 7 Migration Professionals
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  • Urgent Citrix Hyper-V Management Engineers Top Quality Citrix Workflow Studio Specialist
  • Virtual Help Desk Remote Troubleshooting Co-managed Service Desk Computer Consulting

  • Fault Tolerant Load Balancing Support Services
    F5 Networks BIG-IP Support and Integration

    Progent provides high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

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  • Work at Home Cloud Integration On-site Support At Home Workforce Cloud Integration Outsourcing
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  • Email Polymorphic Virus Protection Consulting Services
    Technology Professional ProSight Email Guard Content Filtering Service

    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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