Chandler Work from Home Employees Configuration Consulting
Help Desk Solutions Consulting
Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chandler organization to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chandler, Arizona businesses to with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide changeover to a telecommuter workforce, which could be the result of a pandemic or as part of a disaster recovery/business continuity process, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk services make it possible for businesses to outsource or augment their Call Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk services leverage Progent's nationwide network of online IT support specialists combined with enterprise-class ticketing and follow-up technology to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests to ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to check or update the status of their current trouble tickets, enter details, and upload screen captures and relevant files. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. To learn more, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service enables your business to expand your existing Call Center team by sharing delivery of Call Desk services seamlessly between your in-house IT support personnel and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Call Desk service uses a collaborative support solution based on the number one PSA platform for managing help requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. To learn how Progent's Support Desk Supplementation Services can help your business to provide best-in-class technical support to your at-home employees, go to Progent's Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Chandler, Arizona business, call
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Progent Phone Numbers
Progent Phone Numbers
For small businesses considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Install Windows 8.1 DirectAccess
24x7 Windows 8.1 BitLocker Tech Outsourcing
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot networks that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project management consultants can assist to set up test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment plans based on proven methodologies.
Azure Disaster Recovery Consultant Services
24/7 Microsoft Certified Expert Azure Planning Consultancy
Progent can assist you with any aspect of Microsoft Azure migration such as requirements definition, prerequisites evaluation, system architecture, pre-production testing, implementation, centralized administration, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure services.
QTS/Herakles Data Center Consultant
QTS Sacramento Colocation Center Specialist
The QTS Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your business is planning on moving your main or offsite backup system to the Herakles data center, Progent can provide a variety of budget-friendly services including colocation migration, equipment deployment and updates, infrastructure improvements, project management, virtualization configuration, offsite monitoring, centralized system administration, software programming, disaster recovery/business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.
Engineer UNIX
UNIX Specialist
Progent's Sun Solaris family support services provide small companies and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Mississippi Small Office IT Consulting Services
Oklahoma Computer Network Companies
If your organization does not need urgent remote support but you think you will require technical services with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Windows Server 2022 Windows Defender ATP Network Consultants
Consulting Windows Server 2022 DNS-over-HTTPS
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Small Company Computer Engineer
IT Consulting Small Business Network
If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your organization from over-reliance on an individual independent consultant while giving you cost-effective and dependable access to high-quality technical support. By delivering IT consulting help when you need it, offering specialized expertise for critical applications, delivering unique support such as automated server monitoring, and billing only for services you receive, Progent offers you an economical solution for maximizing the profitability of your small business information system. Progent is the smart way for small businesses to build and support a reliable and safe information network and to benefit from quick access to the experienced help ordinarily available only to businesses who can support a sizeable internal IT organization.
Specialist Exchange Server 2016 Migration
Exchange 2016 Upgrade Technology Consulting Services
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Catalyst 3650 Switch Engineer
Catalyst 2900 Switch Technical Support Services
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize the full advantages of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure highly available to accommodate real-time needs, expandable to support growth, safe enough to protect confidential information, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security specialists can show you how to develop a comprehensive security policy and set up Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Remote Technical Support Offsite Workforce Endpoint Management
Offsite Employees Endpoint Management Computer Consultants
Progent can assist small and mid-size organizations to deploy efficient endpoint management and monitoring solutions for administering endpoints used by teleworkers.
Android VPN Support Outsourcing
Android remote access Consultants
Progent's seasoned group of network consultants and application specialists have years of background providing online and onsite support for businesses of any size who need to incorporate Android phones and tablets into their information networks so that users can work together from anywhere. Progent offers the range of know-how to solve technical problems that span multiple vendors and that entail a mix of legacy and current technology. Progent offers affordable remote expertise to assist you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to help you manage and operate Android phones securely and productively.
Slackware Linux Consulting
Best Online Technical Support Suse Linux
If your company is producing Linux-based software in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of maintaining your business network. Through the use of automated network monitoring and by delivering online and in-person assistance when your business needs it, Progent offers an economical solution for managing an information network that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring, and Helpdesk services.
Contract Home Based Computer Consulting
Job Recruit Home Based Network Consultant
Progent believes that a carefully architected and executed network is a pivotal piece for enabling a firm's growth, and Progent applies this credo in our corporate system environment. Progent has built a zero-downtime virtual office network that allows our in-house engineers and authorized contractors to deliver fast and efficient support, collaborate easily on sophisticated jobs, and gain from career and personal growth by acting as a member of a dynamic business culture of self motivation and independence.
Zero Downtime Clustered Servers IT Consultant
Microsoft Windows 2003 Cluster Server IT Consultants
Progent provides Windows Cluster Server expertise to help your organization deploy non-stop clustered servers that can provide 24x7 uptime. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too build high availability server clustering solutions around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows consultants ensure that your zero-downtime clustered servers are set up to optimize the competitive advantage of your information system.
Microsoft Exchange 2016 Migration Planning Consulting Services
24-7 Exchange Server 2016 Upgrade Engineer
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
VMM and SQL Server IT Services
SCVMM 2012 and VMware Remote Support Services
Progent can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help you to move from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to enhance and repair your current SCVMM ecosystem to make sure you get maximum business value.
Consultants Cisco VPN
Online Technical Support VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s comprehensive family of hardware and software aimed at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Short Term Staffing Technology Consulting Services
Immediate IT Staff Augmentation Online Help
Progent's temporary staff augmentation services enable organizations to respond to the need for network professionals without incurring the costs and delays that come with identifying and recruiting reliable technical help and without adding to your full-time workforce.
Consult ProSight VM Hosting
ProSight Small Business Private Clouds Technology Professional
Progent's ProSight Virtual hosting services provide small companies a range of advantages including reduced capital expenditures, reductions in operational expense, improved executive focus, world-class security, greater availability, and business continuity.
24x7x365 Power BI Security Integration Companies
Power BI Management Contract Programming Firm
Progent's Power BI consultants can assist you to plan, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can help you implement and manage a local, cloud based, or hybrid environment to run Power BI.
Small Business 300 Access Point Technology Consulting Services
Cisco Certified Expert Small Business WAP321 Computer Engineer
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Auditor Palo Alto Networks PA-800 Series Firewalls
Palo Alto Networks PA-800 Series Firewalls Technology Consulting
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security environment that spans your on-premises and cloud resources and protects any user anywhere with any endpoint device.
Windows and Linux On-site Technical Support
On-site Support Windows, Linux, UNIX, Solaris
If your office computer system combines Linux-based products platforms with MS Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Microsoft Certified System Center 2016 and Skype for Business Integration Specialist
System Center 2016 and Windows 10 Integration Remote Troubleshooting
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT service programs, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class reliability, protection, and productivity.
Example Application Microsoft Operations Manager
MOM Case Study
Before Progent’s MOM-based solution, system issues were approached reactively, once workers complained about them. With the help of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent can now fix server issues before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, safety and productivity.
Urgent Technical Support Company Windows 10 Migration
Microsoft Windows 10 Consulting Services
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing consulting support.
UNIX with Windows Professionals
Windows, UNIX, Solaris Onsite Technical Support
If your business computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy management, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's UNIX and Windows coexistence support services include network infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk support.
Online Support Services Remote Workers Helpdesk
Work at Home Helpdesk Services Remote Support
Progent can provide small and medium-size companies overflow or fully outsourced Help Desk call center support for offsite workers.
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