Chandler Remote Workers Integration Consulting
Help Desk Augmentation and Outsourcing Consulting Services
Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Chandler organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Chandler, Arizona companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.
Help Desk Call Center Support for Remote Workers
A sudden, organization-wide transition to a telecommuter workforce, which could be activated by a pandemic or as a component of a disaster recovery process, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive team of remote technical support specialists along with world-class ticketing and tracking software to offer an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to monitor or update the status of their active tickets, enter details, and append screen captures or relevant files. Technical support services are provided at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent offers optional rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Supplemental Service allows your business to expand your existing Call Center staff by sharing delivery of Help Desk services transparently between your in-house support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Call Desk service uses a collaborative support model utilizing the leading professional services automation (PSA) platform for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Support Desk Augmentation Services can enable your company to provide world-class desktop support to your telecommuters, see Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Chandler, Arizona company, phone
An index of content::
Microsoft Certified Expert System Center 2016 and VMware Integration Support and Help
System Center 2016 Endpoint Protection Integration Services
System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Help Center Enterprise
Technology Consulting Multi-site
For large businesses, Progent can leverage in-house network support staffs by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a transparent local supplement of enterprise network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project management, and world-class service for multi-site office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.
24x7 Support Remote Technical Support
Remote Network Support Specialists
For mid-size businesses looking for network support, Progent can deliver an array of options such as local service, on-line support, off-site Call Center, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation support, software programming, and professional consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides expert on-premises help for fixing technical problems rapidly and economically.
IT Services for Service Firms Integration
Support for IT Service Firms Consultants
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless arm of your network consulting team.
Virtual Machine Hosting Consulting Services
24-7 Consulting Services ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum degree of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization architectures that enable small businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Microsoft Exchange Server 2010 Migration Specialists
Microsoft Exchange Server 2010 Migration Specialist
Progent's Microsoft-certified network engineers can help your organization to assess the value of Exchange Server 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast return on investment by increasing your productivity, cutting the cost of equipment and support, streamlining management, and integrating your vital communications technologies.
Amazon MWS programming Development Firms
Amazon MWS Contract Development
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Antispam Support and Help
Anti-Spam Technical Support
E-Mail Guard is Progent's economical anti-spam and antivirus managed service that gives small companies world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed anti-spam and virus defense services that stop email attacks before they can breech the network firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server vendor, hardware technology, or data center location.
Microsoft Dynamics GP System Migration Planning Consultants Akron, Summit County
Consultant Microsoft Dynamics GP System Update Planning Summit County Ohio, USA
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, customization, education, and troubleshooting services since the platform's debut. Progent offers advanced expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to design, pilot, and carry out a cost-effective upgrade from a an outdated release to the current release of Dynamics GP.
ISP Selection Professional
Internet Connection Technology Professional
Progent can provide the cost-effective support of remote Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet access solution matches your business requirements. Services available from Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Expert Microsoft Certified Azure and Cisco AnyConnect Engineers
Azure hybrid cloud integration Consult
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
SCCM 2016 Boundary Groups Network Consultant
MCSE Expert Certified SCCM 2016 Troubleshooting Network Consultant
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and offers a common point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Microsoft GP/Great Plains Engineer
After Hours Dynamics GP Accounting Computer Engineer
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that integrates data and operations throughout your business, interfaces easily with other solutions, and brings together workers, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.
CISSP Certified Security Integration Microsoft Azure cloud migration
Azure and SharePoint integration Professional
Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.
Windows Server 2019 Engineer
Emergency Windows Server 2019 Deduplication Integration
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Digidesign Pro Tools Education
Apple Logic Class
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
System Center MOM Consulting
Remote Monitoring and Reporting Computer Consultant
Mid-sized businesses can enjoy all the advantages of System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote service. For companies with mission-critical environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size company information systems world-class availability, security and performance.
Professional Ransomware Protection
Specialist Managed IT Services Consulting
Progent's ProSight family of managed IT services are geared to offer businesses who maintain small in-house network administration and support staffs with low-cost access to world-class management tools and technical experts. Benefits of the ProSight catalog of managed services include flat-rate network management expenses, automation of common administrative tasks, continual absorption of new technology, smooth migration from older systems to current solutions, improved alignment of information technology with business goals, access to veteran network experts, and freeing up management to concentrate on business rather than ever-changing network technology.
Computer Engineer Hybrid Office 365 solutions
Microsoft Experts Office 365 Gmail migration Integration Support
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated Exchange components to reduce hardware expense and administrative overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
Cisco SIP phones Technical Support Services
Setup and Support IP phones
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Top Ranked Catalyst 3560 Switch Help and Support
Catalyst 2900 Switch Professional
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from outdated appliances to current devices.
SCCM Mobile Application Management Online Troubleshooting
Microsoft Configuration Manager Integration Support
Configuration Manager automates application and device deployment at scale, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and delivers a common control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Small Business WAP100 AP Consultants
Network Engineer Small Business Wireless AP
Cisco's Small Business series of APs are Linux-powered units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any scale or topology.
ProSight Email Content Filtering Policies Professionals
Professionals ProSight Spam Filtering Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
F5 Networks 3-DNS Information Technology Consulting
Emergency Consultant Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Ransomware Defense Specialists
Ransomware Recovery Services
Progent offers consulting for security analysis software including LANguard from GFI for running a set of automatic system auditing scans to identify potential security problems. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and react appropriately. Progent can show you how to design security into your company operations, install auditing software, define and implement a protected system architecture, and recommend procedures to optimize the security of your network. Progent's security engineers are able to show you how to set up a firewall, implement safe remote connectivity to email and business applications, and integrate virtual private network. Progent's certified security engineers can also test the protection of web-based software and can provide extensive security evaluations of company-wide security to determine your company's compliance with key international security standards such as HIPAA, NIST, and ISO.
Network Security Auditing
Protection Email Encryption
For small and midsize companies, network security and compliance can be excessively complicated to master yet too risky to ignore. The largest largest institutions have been breached, and the top cloud service providers have on occasion been taken down. It seems like there's no place to hide. Progent has made it economical for smaller organizations to carry out critical IT security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for online help. This means you can have the help of a seasoned computer expert to deliver just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Forefront Threat Management Gateway 2010 Integration Support
Forefront Network Inspection System Setup and Support
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help you to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Designers Office 365
24-7 Office 365 Migratione Small Office Computer Consultant
Progent's certified Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides fast return on investment and enables improved business results. Progent can assist your company to integrate Microsoft Office or Office 365 applications with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues with various releases of Microsoft Office desktop and can provide customized online instruction to individuals and groups.
Remote Support Jobs Cisco CCNP
24-7 Microsoft Certified Remote Support Job
Progent wants to find fulltime, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco accredited network engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security credentials; and high-end system design consultants with a background in mobile solutions, wireless connectivity, service continuity, workplace recovery, data protection, and virtual servers. Progent also seeks professionals to join Progent's staff of help desk service technicians and remote support experts. Also, Progent is hiring experienced administrators who can operate productively in our high-growth, virtual office environment.
Consulting Work from Home Solutions
Teleworker Services Support and Setup
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Ubiquiti UniFi WiFi network Consultancy
Ubiquiti access point Consulting Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed on multiple venues with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the skills of seasoned wireless consultants who can assist your organization to determine the benefits of UniFi products for your environment and help you to design, deploy, administer, and maintain your UniFi solution.
Email Block Lists Engineers
Email Predictive Sender Profiling Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
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