Chandler Offsite Workforce Connectivity Support and Consulting
Help Desk Call Center Augmentation and Outsourcing Consultants
Enlarging your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Chandler organization to pick the right technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent can assist Chandler, Arizona businesses to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
An emergency, enterprise-wide switchover to a from-home workforce, which could be driven by a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's extensive team of online IT support specialists along with enterprise-class ticketing and follow-up technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables from-home workers to check or edit the status of their current tickets, enter information, and append screenshots or attachments. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 IT specialists to deal with complex issues. For details, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service enables your business to supplement your existing Help Desk Call Center staff by splitting delivery of Call Center support transparently between your regular support personnel and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service uses a collective support model utilizing the leading professional services automation (PSA) tool for managing service requests and trouble tickets, establishing responsibility, tracking progress, and producing reports. To find out how Progent's Support Desk Augmentation Services can enable your business to deliver world-class desktop support to your at-home employees, refer to Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Chandler, Arizona business, call
An index of content::
Amazon Marketplace Web Service development Development Group
Amazon Marketplace Web Service development training Expert Development
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Remote Monitoring and Reporting On-site Support
Immediate MOM 2007 Outsourcing
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft certified network support experts. With Progent's economically priced network support programs, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small and midsize company networks world-class reliability, security and productivity.
Smartphone Help and Support
Wireless IT Consultant
Progent’s consultants provide expertise in a variety of technologies relevant to mobile connectivity such as network architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your company time and expense by using their wireless expertise to help you choose and integrate wireless networking solutions that make sense for your company. Progent can also optimize your network architecture so that wireless appliances perform more reliably.
Remote Technical Support SQL Server 2017 Backup
Specialists SQL Server 2017 Monitoring
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Remote Workforce Endpoint Security On-site Support
Support At Home Employees Cybersecurity
Progent can help small and mid-size companies to set up network security defense solutions and deliver mitigation expertise needed to support at-home workers.
Consultant Cisco VoIP Phones and Cisco Unity
SPA500 Series IP Phone Configuration
Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Professional Skype for Business Front End Server
Skype for Business 2015 Technical Support Services
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to help you to maintain and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Catalyst 8000 router Support Outsourcing
3800 Router Information Technology Consulting
Cisco offers a full array of routers that includes routers designed to provide the protection, performance, and availability required by organizations from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Offsite Workers Remote Technical Support
Remote Workforce Technical Consultant
File summary_Work-from-Home-Support-Experts.htm.asp does not exist
Consultants 2500 Wireless Controller
9800-40 wireless controller Remote Technical Support
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying threats and analyzing network traffic according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
24-Hour Microsoft Exchange Server 2016 Upgrade Consultant
Exchange 2016 Upgrade Online Troubleshooting
Progent can assist you in any and all phases of your migration to Exchange 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft LCS Server 2007 Information Technology Consulting
On-site Technical Support Microsoft LCS Server 2007
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced protection, transparent integration with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole corporation.
VMware Hy7brid Cloud Engineer
VMware vCloud Director vCD Consulting Services
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.
Nationwide Support Outsourcing Company
Microsoft, Cisco and Security Certified Experts IT Service Missouri
Progent’s Technical Response Center provides affordable nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer extended hours phone help and remote secure network connection to isolate and repair technical problems rapidly and affordably.
ISA 2004 Firewall Consulting
ISA Server Specialist
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for information systems with many sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Consulting Services Exchange Migration
Services Exchange Migration
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Exchange Server 2010 for your business and can help you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and integrating your key communications platforms.
Remote Workers Helpdesk IT Consulting
Top Offsite Workers Helpdesk Services Technical Support
Progent can provide small and medium-size companies supplemental or comprehensive Help Desk call center support for teleworkers.
Configuration Solaris
24-Hour Sun Solaris Online Support
If your business network mixes Sun Solaris technology with Windows, Progent can help you to integrate your servers into a unified environment that permits all your operating systems to run side by side for simple management, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows integration assistance offerings feature IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, online technical support and repair, on-site technical support, and Contact Center outsourcing.
Check Point Security Gateways Computer Security Specialist
Check Point NGFW Firewalls Security Tech Services
Progent's Check Point consultants can help you select and configure Check Point Firewall/VPN utilities and hardware based on Check Point's security platform to provide an affordable and effective security defense for your information network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and offer a central stop for on-going technical support, administration, education, and design services.
Spora ransomware recovery Professionals
DopplePaymer ransomware recovery Consultancy
Progent's seasoned ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft T-SQL Contract Programming Firm
Urgent Professionals Microsoft SQL Server
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide remote consulting to assist businesses of all sizes to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.
24/7 Power View Remote Consulting
SQL Server 2012 Monitoring Remote Technical Support
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and data security consultants to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Microsoft Network Services
Microsoft Office XP Small Business IT Support
Progent’s IT outsourcing services offer economical network support for small organizations. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating a web-based business application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network support expenses to grow in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
24-Hour Small Business Security Consultants
Small Office Online Support Services
Progent provides the help of Microsoft and Cisco-Certified network consulting experts to show clients economical ways to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from small offices to nationwide corporations, Progent's network engineers can show you how to enhance your information system's e-mail infrastructure, protection, availability, throughput, and system administration.
24-7 Microsoft Azure enterprise hybrid cloud solutions Engineers
Enterprise hybrid cloud Engineer
Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that utilize physical IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Technology Professional ProSight Hosting for Virtual Servers
ProSight VM Hosting Consult
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Technology Consulting UNIX with Windows
Windows and UNIX Consultant
Progent can assist your company to plan and execute a smooth transition from a UNIX-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce productivity discontinuity by developing an efficient migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, transition planning and testing, Exchange migration support, data and application software transition, and server and media migration and economization.
SIP Infrastructure Solutions Outsourcing
Cisco SIP Infrastructure Solutions Online Technical Support
Progent's Cisco CCIE-certified SIP integration experts can assist you to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable online or onsite support to assist you to migrate efficiently to an advanced communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
24x7x365 Aironet Remote Consulting
Aironet Outdoor Wi-Fi Access Point Integration Support
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or onsite integration and troubleshooting support to help your organization to plan, configure, update, optimize, manage and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific workplace layout, building structure, and expected network traffic.
Dynamics GP Customization Consultants
Dynamics GP Development Consulting Services
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to analyze your business more effectively, turning raw data into useful insights into your company and customers.
Integration Support Shared Call Center
Help Desk Sharing Remote Troubleshooting
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Technology Professional Microsoft Teams high availability
Microsoft Teams online training Professional
Progent can assist you to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
SCVMM 2012 IT Consulting
System Center 2012 R2 Virtual Machine Manager Consultant
Progent can assist businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an earlier version of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment.
24/7/365 64-bit Processing Consultants
64-bit Migration Consultant Services
Progent’s Microsoft-premier consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit PC desktop computing, plan an affordable migration strategy that reduces operational interruptions, and offer inexpensive, expert online support to aid your company to configure 64-bit desktop operating systems and application software on your current computers.
Select Topic: