Chandler Work from Home Employees Connectivity Support
System Design, Setup, Administration and Call Center Consulting
Enlarging your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chandler organization to select the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Chandler, Arizona companies to with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, data security, data protection solutions, and centralized management.
Infrastructure for Telecommuters
Configuring the network infrastructure needed for an at-home work environment can be particularly challenging if you have to manage a combination of personal hardware like desktop computers and laptops, routers, and wireless APs from various vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your available network infrastructure and offers fast access to expertise for implement necessary upgrades. Support services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a secure tunnel for authorized remote employees to access IT assets located at your corporate datacenter or in the cloud. Progent can help your company to configure and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's popular AnyConnect software for safe VPN connections for a broad range of devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This technology gives network managers substantial control over the digital environment of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online consulting for integrating routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause throughput and security problems. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless AP setup assistance.
- Internet access solutions affect the speed and availability of connections between telecommuters and the corporate data center. Vital applications may demand backup Internet connections in case the primary connection fails. Progent offers expertise for picking service providers, choosing appropriate service bundles, and integrating redundant Internet access. Refer to Internet access solutions.
IP Voice Integration for Telecommuters
Expanding the corporate phone environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a remote VoIP environment that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, see CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, visit CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver online deployment and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing environment and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, offering a powerful ecosystem of applications that deliver a consistent user experience for sharing information throughout a corporate network and on a broad range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange Server since their initial releases and can help businesses to configure these flagship collaboration products to optimize the productivity of your at-home workers.
SharePoint uses web entities to allow collaboration and knowledge delivery by providing policy-based delivery of data, workflow, and utilities for searching through company-wide business data. SharePoint enables you to create secure web portals that permits at-home workforce to see and edit consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint support services, go to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, go to deployment expertise for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues anywhere can access them securely via a web browser. Provided with Office and Microsoft 365, OneDrive allows remote employees to co-author documents. Revisions created offline are automatically uploaded when you go back online. For details about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive configuration experts.
Public Cloud Integration for Teleworkers
Progent offers affordable online support for enabling businesses to create, maintain and optimize cohesive hybrid network architectures that incorporate physical data centers, teleworkers, branches, plus public cloud resources. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers resolve problems with public cloud access, authentication, and security.
Microsoft Azure is a leading family of public cloud software and services that allows you to utilize IT infrastructure, virtual servers, and critical apps running on Microsoft's extensive cloud. Azure includes over 100 services services such as hosting for Windows and Linux-based VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure services for remote workers by configuring and debugging firewall appliances and VPN tunnels. For details about Progent's expertise for Azure, visit Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of business productivity software and cloud-based services offered by subscription. Office apps and services are provided in a selection of plans designed for customers ranging from students and households to major corporations. Progent can provide quick and easy remote access to consultants knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the various subscription bundles offered with Microsoft 365 and configure 365 applications for your remote workers to achieve top business value. For information about Progent's expertise for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of reduced costs for data center infrastructure, easier management, on-demand scaling, high availability, and additional advantages inherent with public clouds. Microsoft has designed Exchange Online to run transparently with local Exchange environments, enabling you to create hybrid information systems. Progent's certified Exchange consultants can provide as-needed assistance to guide you through challenging IT roadblocks and can also provide end-to-end project management outsourcing to ensure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud market and is the world's biggest provider of cloud-based services. Progent can provide fast and economical online access to cloud connectivity consultants who can assist your organization to design, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to create a high-uptime network architecture so your employees have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. For information about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform is a leading set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to extend your existing IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud ready so your teleworkers can take full advantage of Google Cloud services. Progent can help your business to set up VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and streamline identity management for remote workers with Google Cloud Identity. Progent's consultants can also assist your business to utilize GCP's unified management technology to administer and track your GCP ecosystem. For details, visit Google Cloud Platform (GCP) consulting services.
Help Desk Support for Remote Workers
A rapid, enterprise-wide transition to a telecommuter workforce, which could be the result of an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's nationwide team of online IT support specialists along with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial service requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to check or edit their active trouble tickets, enter information, and append screen captures or attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 technical service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to supplement your existing Call Desk organization by sharing delivery of Help Desk Call Center services transparently between your regular support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Call Center service is based on a co-sourcing support solution based on the number one PSA tool for handling service requests and trouble tickets, assigning ownership, tracking progress, and generating management reports. To find out how Progent's Call Desk Augmentation Services can enable your company to provide world-class technical support to your from-home workers, see Progent's Help Desk Call Center supplementation Services.
Security and Compliance for Telecommuters
Work-from-Home workers typically use their personal computers and usually work in an unsecured physical area. This increases their vulnerability to cyber attacks and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the development of policies built on leading practices. Progent's veteran team of cybersecurity support experts can help you to plan, configure and maintain an effective security solution that protects critical information assets in environments that include an at-home workforce.
Firewalls enable you to create a network environment that can be securely utilized by on-premises users as well as by telecommuters, mobile users, vendors, customers, and the public. Modern firewall appliances permit you to configure and manage appropriate permissions to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both new and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall configuration expertise, go to firewall integration and support expertise.
Online Endpoint Monitoring makes it easy to watch over the disparate computers used by teleworkers and either block or identify and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each protected endpoint, watching all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify new threats before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the infected endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even when they are disconnected from the Internet. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for teleworkers.
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used for this added means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For details about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication services for teleworkers.
Security Audits can assess the exposure of your information system to all classes of outside and local security threats for a network that includes telecommuters. Progent can run online, automated security inventory scanning for rapidly and economically detecting a broad range of security weaknesses that can be found via the Internet. Progent's security audit consulting services, which can be managed by security professionals with advanced certifications such as CISM, CISSP, and GIAC, can assist your business to evaluate your operations and governance policies and assess your IT architecture to allow you to implement the highest level of protection for your teleworkers.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about critical areas to concentrate on for securing an IT environment that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers backing up and recovering critical information so as to avoid data loss and minimize recovery time in case of storage failures resulting from equipment breakdowns, software hiccups, operator error, malware, or any other reason. Dependable data protection solutions can be especially challenging to design and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must cover diverse types of personally owned endpoint devices. Progent can provide fast online help from experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that require a rapid switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity planning specialists can help you to produce, document and validate a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized platform for safeguarding corporate data by managing local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Managed endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint computers of at-home workers can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, set up policies for permission to access information and resources, set passwords, create VPN connections, determine how telecommuters share data, set up threat protection, ensure security compliance, and erase corporate information from lost, stolen or decommissioned endpoint devices. Intune can be used with iOS, Android, Windows, and macOS computers. To find out about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, go to Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Chandler, Arizona organization, call
An index of content::
Microsoft Windows Server 2012 R2 Clusters On-site Support
Clustered Windows Server 2012 R2 Online Support
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of adopting Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to automate the administration of clustered servers.
Microsoft Certified SPS 2016 Remote Support
SharePoint Server 2013 Remote Support Services
Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint provides a common location for your workers or customers to access, manage, share and interact with relevant information, documents, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they’ve developed in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Anti-Spam Technology Consulting
Consultant Postini
E-Mail Guard by Postini offers constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and virus protection service program. Progent’s certified email security professionals can show you how to devise an email defense strategy that features spam filtering and virus protection services and processes.
Wi-Fi IP phone integration Online Technical Support
wireless IP phone integration Computer Consultant
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts can provide online and onsite assistance to help you build and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Windows and Solaris Outsourcing
24/7 Solaris with Windows Engineers
If your business computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Microsoft Certified Expert Exchange 2000 Server Upgrade Setup and Support
Exchange 2000 Server IT Consultants
Progent is one of the most qualified network consulting firms for integrating email systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full benefits of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Online Office Word Training IT Outsourcing Group
Live Online Windows 8.1 Training
Progent provides customized remote instruction for popular desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of conventional physical classroom instruction, such as instant communication between students and teachers, but eliminates the costs of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Available to individuals or classes of all sizes, Progent's virtual instruction allows the instructor to run the class from a remote facility while the clients can be spread across an office or across the the U.S. Virtual instruction utilizes powerful learning tools such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and personalized to specialized topics or longer in time and wider in scope.
Consulting QTS/Heracles Colocation Center
QTS Internet Data Center Professional
The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your company is planning on migrating your main or offsite backup equipment to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services that include colocation relocation, system deployment and upgrades, infrastructure improvements, project management, virtualization configuration, offsite monitoring, centralized system management, software programming, disaster recovery/business continuity planning, data security assessment, and the support of Progent's Test Lab.
Cisco PIX 500 Firewall Migration Specialists
PIX Remote Troubleshooting
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine if you should move up to next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Support and Integration Microsoft SQL Server 2014
24-7 SQL Server 2014 Disaster Recovery Support and Help
SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services that include system design, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Dynamics GP Software Remote Troubleshooting
Remote Consulting Microsoft Dynamics GP ERP
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce business disruption by designing and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Windows Server 2012 R2 Configuration Manager Consultant Services
Microsoft Windows Server 2012 R2 Information Technology Consulting
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security plan, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.
ProSight Virtual Machine Hosting Specialists
ProSight Virtual Hosting Technology Professional
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Aironet 2600 Access Point Technology Consulting Services
Cisco Prime Infrastructure Online Troubleshooting
Progent's Cisco CCIE-certified wireless network consultants can provide remote or onsite configuration and debugging services to assist your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless APs to work with your unique office layout, construction, and anticipated workloads.
Service Documentation Consultants From Home Job
Employment Opportunities High Availability Virtual Office
Progent's company culture will make you a more capable consulting professional by improving your technical skills and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the top professional experts for you to work with, offering a state-of-the-art system architecture, running custom application utilities to enable the highest level of service, and by streamlining proven operational structures for finding and maintaining customers.
24x7 Power View IT Consultant
Top SQL Server 2012 Migration IT Consultant
Progent can provide the expertise of certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Google Cloud Access Management Consulting Services
CISSP Certified Expert Google Cloud Docker Consultant
Progent offers cost-effective online and onsite consulting to assist organizations of any size to move all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.
Support and Integration Microsoft SMS Server
Microsoft SMS Server IT Consulting
Systems Management Server offers added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can help you develop efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, processes and technologies to keep your IT network protected.
Cisco Virtual Private Network On-site Support
Cisco VPN Information Technology Consulting
Cisco's security and offsite access technology for small to medium sized businesses offer a full array of manageable protection products to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate objectives.
CCIE Expert Certified Aironet 1500 Access Point Professional
Aironet 3800 Access Point Remote Troubleshooting
Progent's Cisco certified wireless networking consultants offer economical remote and onsite support for end-of-life and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet APs.
Emergency WatchGuard Firebox M-Series Firewall Cybersecurity Team
WatchGuard Firebox M470 Firewall IT Services
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Setup and Support At Home Workers Data Protection
Work from Home Data Protection Remote Support Services
Progent can help small and medium-size organization to design, implement, validate and troubleshoot backup/recovery technology required for work-from-home employees.
Amazon Marketplace Web Service development training Integration
Emergency Amazon MWS Engineer
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Comprehensive Event Management Consultants
Consulting System Center MOM
Mid-sized businesses can derive all the advantages of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified network support experts. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer mid-size company networks world-class availability, security and productivity.
Postini Consulting
Help and Support Anti-Spam
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by offering constantly updated spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools plus outgoing email testing to help you fix your email system and define and enforce corporate email policy.
Remote Data Backup and Restore Services Specialists
24/7 ProSight Data Protection Services Consultants
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical data.
IT Consultant SQL Server 2017 Disaster Recovery
Support Outsourcing SQL Server 2017 Automatic Database Tuning
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to design and carry out a cost-effective migration from your existing SQL Server deployment to SQL Server 2017.
MS SQL Server Coding
SQL Server Replication Engineer
Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote expertise to assist businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Consulting Microsoft SQL
SQL 2008 Reporting Services Programming Companies
Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
After Hours Meraki Air Marshal Remote Technical Support
Meraki Wireless AP IT Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Services Cisco VTC
LifeSize Telepresence Consultant Services
Progent offers the expertise of a senior specialist with extensive hands-on experience installing, maintaining, and upgrading video conferencing systems from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your Internet Service Provider, and your telepresence platform vendor to help your organization maximize the business value of your video conferencing solution.
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