Chandler Offsite Workforce Solutions Consulting Experts
Solution Planning, Configuration, Management and Help Desk Consulting Experts
Expanding your at-home workforce can have a major impact on IT architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Chandler company to select the right technologies and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Chandler, Arizona organizations to with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, data security, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Integrating the physical and software infrastructure required for an at-home workforce can be particularly complicated if you have to accommodate a mix of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's background providing online support for both legacy and modern technologies in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to assist you to implement a productive telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a secure connection for authorized remote employees to access IT assets located at your company data center or in a public cloud. Progent can help you to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a remote PC's desktop. This gives network managers more control over the computing environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online consulting for integrating home routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput and security issues. Progent can help businesses to mitigate these issues by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point setup help.
- Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes might demand backup Internet connections in the event the primary connection fails. Progent offers guidance for selecting service providers, selecting appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.
IP Voice Integration for At-Home Workers
Expanding the company PBX environment to include telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-centric digital PBX products are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and deliver online integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from leading vendors enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent can assist your organization to manage your current conferencing ecosystem and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your WAN infrastructure to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich ecosystem of applications that create a cohesive user interface for exchanging information across multiple sites and on a wide selection of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their initial publication and can help businesses to tune these flagship collaboration products to maximize the productivity of your remote workers.
SharePoint utilizes web sites to facilitate collaboration and information sharing by providing policy-based delivery of data, workflow, and utilities for searching through company-wide information silos. SharePoint enables you to build secure portals that allows at-home workers to view and edit consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, visit planning and configuration consulting for Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can access them securely through a browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows remote employees to co-author files. Edits made offline are automatically synced when you go back online. For details about Progent's support services for OneDrive, visit Microsoft Onedrive configuration consulting.
Cloud Integration Services for Remote Workers
Progent offers advanced remote support for enabling organizations to create, maintain and troubleshoot cohesive network architectures that combine physical data centers, remote workers, branches, plus public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix issues with public cloud access, identity, and security.
Microsoft Azure is a popular family of public cloud software and services that allows you to utilize IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Azure includes over one hundred services services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent can also show you how to create secure access to Azure services for telecommuters by configuring and debugging firewall appliances and VPN tunnels. To learn about Progent's consulting services for Microsoft Azure, go to Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of client productivity applications and cloud-based services offered on a subscription basis. Office apps and cloud services are marketed in a variety of plans designed for users ranging from students and small offices to large enterprises. Progent offers quick and affordable online access to experts familiar with Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the various subscription bundles offered with Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers top business value. To learn about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting expertise.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high availability, and other benefits inherent with cloud computing. Microsoft has designed Exchange Online to operate transparently with local Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants can provide occasional assistance to get you through challenging IT roadblocks and can also provide comprehensive project management services to ensure your remote workers have convenient and safe access to your Exchange Online environment. To learn Progent's expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's leading source of cloud services. Progent offers fast and economical online contact with cloud connectivity consultants who can assist your business to design, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network architecture so your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's consulting services for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud Platform is a popular collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your existing IT resources with the Google Cloud Platform, and Progent's database experts can help you make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help your organization to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage, and streamline identity management for remote workers with Google Cloud Identity. Progent's experts can also help your business to utilize GCP's unified management technology to control and monitor your GCP ecosystem. To learn, visit Google Cloud Platform consulting expertise.
Help Desk Call Center Services for At-Home Workers
An emergency, enterprise-wide transition to a from-home business model, which might be motivated by an epidemic or as an element of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Call Center services make it possible for organizations to outsource or supplement their Call Center with Progent's online Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of remote technical support specialists combined with world-class ticketing and follow-up software to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from help requests to ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables teleworkers to track or update the status of their active trouble tickets, enter details, and upload screen captures or attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service enables you to augment your current Call Center organization by splitting delivery of Call Desk services transparently between your regular IT support staff and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's co-managed Help Desk service is based on a collaborative support solution utilizing the number one professional services automation (PSA) platform for handling service requests and ticketing, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Help Desk Supplementation Services can enable your business to deliver world-class desktop support to your telecommuters, visit Progent's Call Desk augmentation Services.
Security for Teleworkers
At-home staff members typically utilize their own computing devices and often operate in a poorly secured physical environment. This increases their vulnerability to malware threats and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of policies based on leading practices. Progent's veteran team of IT security support experts can assist your business to design, configure and manage an effective security solution that guards vital information resources in networks that include telecommuters.
Firewalls allow companies to create a network environment that can be safely accessed by local users as well as by telecommuters, mobile workers, vendors, customers, and the public. Modern firewall appliances allow you to configure and control appropriate access rights to different groups of users and to expand your IT network and modify your cybersecurity posture as your business evolves and as network attacks grow increasingly complex. Progent supports both new and older security devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, see firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it easy to track the various computers utilized by teleworkers and either reject or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every secured endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day attacks on arrival. When a cyberattack is spotted, ProSight ASM instantly isolates the targeted endpoint from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a protected online account and enter your password you are asked to verify your identity on a device that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this added form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. For more information about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the exposure of your network to all types of outside and local security attacks for an environment that incorporates telecommuters. Progent can deploy remote, automated security analysis scanning for quickly and affordably uncovering a wide variety of security holes that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can help your business to audit your processes and governance policies and assess your WAN architecture to enable you to implement the highest level of security for your at-home workers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper about key areas to focus on for securing an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
Data Protection involves backing up and restoring critical data so as to prevent data loss and minimize restoration time in the event of storage problems due to hardware issues, software glitches, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address diverse types of personally owned endpoints. Progent offers quick online help from consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help your business to develop, document and validate a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager features a unified solution for safeguarding corporate data by controlling on-premises, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Managed endpoint devices can be personally owned or company owned. Network admins managing the endpoint devices of at-home workers can use Intune to deploy and authenticate applications on devices, push updates and certificates, set up policies for permission to access data and networks, set passwords, create VPN connections, determine how teleworkers share data, establish threat protection, verify security compliance, and wipe corporate information from missing, stolen or decommissioned devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and how Progent can assist you to use this platform to manage the endpoint computers of your telecommuters, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery platform for identity control, application management, and setup management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Key capabilities of Workspace ONE include fast remote deployment of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Chandler, Arizona business, phone
An index of content::
Microsoft LCS Server 2007 Support Services
Microsoft LCS Server Instant Messaging Setup and Support
MS Communications Server provides IM and presence in an extensible, enterprise-grade solution offering advanced security, seamless integration with other Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the skill needed to realize all the benefits of Office Communications Server throughout your entire organization.
Barracuda Backup and Hyper-V Troubleshooting
Barracuda Backup Deduplication IT Consultants
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to design, configure, operate and troubleshoot a BDR system based on Barracuda technology.
Small Office Computer Network Specialist
Small Office Computer Services
Progent's Microsoft and Cisco certified network consultants offer expert help with a broad range of products and technologies and can provide that assistance online nationwide or onsite in major cities across the United States and anywhere in . Progent provides online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network specialists for complex network issues, plus the assistance of CISA and CISSP-accredited security consultants to handle high-level security design and troubleshooting. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.
Top Microsoft Exchange 2013 Server Computer Network Consultant
Microsoft Exchange 2016 Outsource IT
Progent's Microsoft-certified consultants average more than 10 years of experience delivering messaging solutions for companies that range from small offices to global enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and implement remote and wireless email access. Progent's Microsoft Exchange consulting services can assist you in designing and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 clients using Outlook and can help you integrate Microsoft Outlook Web App for all major browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Consultant Wi-Fi VoIP phone integration
Cisco Certified Expert wireless IP phones and CUCM Onsite Technical Support
Progent's Cisco wireless VoIP phone configuration experts offer remote and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
9800-80 wireless controller Integration Support
CCIE Certified Remote Support Services DNA Center
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
24/7 DotNET Framework Coder
DotNET Developer Firm
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or update .NET apps rapidly and affordably.
Windows 10 Migration Network Design Consultant
Windows 10 OneDrive Support and Help
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
Urgent System Center Management Packs Network Consulting
SCOM 2012 Configuration
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
VPN Troubleshooting
VPN Outsourcing
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your changing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's comprehensive line of products targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
Microsoft Certified Partner Help and Support Windows 2003
Microsoft Certified Windows 2003 Specialists
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, administration, and maintenance offerings include system design, deployment, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Network Engineer On Demand Staff Augmentation Services
Temporary IT Admin Staffing Technology Consulting Services
Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for IT professionals without incurring the expense and hassle associated with identifying and hiring reliable technical workers and without increasing your permanent head count.
Exchange 2013 Outlook Web App Online Help
Microsoft Certified Exchange 2013 Active Directory Support and Setup
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect key IT areas such as ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013.
Top Ranked Meraki Wi-Fi AP Management IT Services
Meraki MR66 Access Point Integration Support
Progent's Meraki wireless AP experts offer remote and onsite support to assist businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and firewalls to create a seamless network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and wireless clients regardless of their location or computing device.
Top ISA 2004 Firewall Network Consultant
Internet Security and Acceleration Server Support and Integration
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to design, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company requires.
Top Technology Consulting Services Windows Server 2016 Migration
Top Integration Support Windows Server 2016 upgrade
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Amazon AWS cloud services integration Programming Firm
CISSP Certified Security Amazon EC2 VPN Development Group
Progent offers affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.
Juniper SRX210 Router Security Organization
Juniper SRX Series Gateway Forensics Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Network Administration West Virginia
Kansas Internet Networking Consultants
Progent's Technical Response Center (TRC) provides affordable nationwide after-hours online troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 telephone help and online secure network connection to troubleshoot and resolve technical problems rapidly and affordably.
Palo Alto Networks DNS Security Consultant
Palo Alto Networks PA-Series Firewalls Information Technology Consulting
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that extends across your on-premises and cloud assets and guards all users anywhere with any device.
24-7 Expert Training Technology Consulting
Open Now Information Transfer Technical Support
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent faces few competitors. Small businesses who work with familiar independent service providers or who employ in-house support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Top Ranked Juniper Junos Management Cybersecurity Contractors
Juniper Junos J-Web Security Team
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24x7 DoubleTake Carbonite Replication Network Consultants
DoubleTake Carbonite Backup Setup and Support
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a range of cost-effective solutions for replicating and restoring business-critical applications such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced level of fault tolerance and business continuity readiness at a budget-friendly price.
Technical Support Fault Tolerant Branch office Network
24 Hour High-Availability Interoffice Connections Consultant
Progent's non-stop interoffice connectivity and fault tolerant system connection professionals can help small companies achieve fault tolerant Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice networking.
Helpdesk for At Home Workers Remote Consulting
Biggest Helpdesk for at Home Workforce Support Outsourcing
Progent has 20 years of experience assisting small and mid-size businesses to plan, implement, tune, manage, and troubleshoot IT networks that support telecommuters.
Programming Amazon Web Services integration
Amazon S3 backup Coder
Progent offers affordable online consulting to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.
After Hours Engineer ProSight Enhanced Security Protection
Information Technology Consulting ProSight ESP Endpoint Protection Services
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
Oracle 11g Upgrade Help
Microsoft Office Access database Design Firms
Progent's expert programmers, relational database architects, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database architects and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist businesses to build, enhance, troubleshoot, or migrate web-based applications to utilize the most current web technology.
Best Microsoft Exchange Server Outsourcing
24x7x365 Microsoft Exchange 2013 Specialists
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining messaging systems for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features protection, high availability, easy connectivity for off-site and mobile users, time-saving administrative utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and Exchange 2000. Progent can also help small or medium companies to upgrade to Exchange 2016 Server or MS Exchange 2013.
Microsoft Dynamics GP ERP Computer Consultant
Dynamics GP/Great Plains Consultant Services
Progent can help you plan and implement an efficient migration to Dynamics GP so that you retain your data, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce business interruption by designing and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that work transparently with Dynamics GP/Great Plains.
24/7 Intune Mobile Device Management Online Consulting
VMware Workspace ONE Endpoint Management Network Consult
Progent's Microsoft-certified consultants can help you to automate desktop update and patch management by delivering support for administration platforms like Configuration Manager, SMS 2003, and Windows Server Update Services.
Emergency Office 365 Outlook Integration Consultant
Microsoft 365 Teams Integration Computer Consultant
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud products and services.
Consultants ProSight Email Zero Hour Protection
Consulting ProSight Email Zero Hour Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
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