Chandler Work from Home Employees Connectivity Consulting and Support
System Design, Setup, Administration and Troubleshooting Consultants
Expanding your remote workforce may have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Chandler organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can help Chandler, Arizona businesses to with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for a Remote Workforce
Integrating the network infrastructure required for a remote work environment can be especially complicated if you must manage a mix of personal hardware like desktop computers and notebooks, Internet routers, and Wi-Fi APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online help for both legacy as well as modern IT products in virtual office venues allows you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- Virtual Private Network connectivity allows you to create a secure tunnel for authorized remote employees to use IT assets located at your company data center or in a public cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a data center PC's desktop. This gives IT managers substantial control over the digital environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert online support for integrating home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can help businesses to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration assistance.
- Internet access methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical processes may demand redundant Internet access in the event the normal connection breaks. Progent can provide guidance for picking service providers, picking appropriate bandwidth and data volume packages, and configuring redundant Internet connections. Refer to Internet connectivity integration services.
IP Voice Solutions for At-Home Workers
Extending the corporate PBX environment to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can help organizations of any size to design or tune a telecommuter VoIP environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses tune their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used across the network. Unified Communications Manager manages additional combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, refer to CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these solutions and provide as-needed integration and debugging services.
Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies utilize a mix of products to accommodate their various partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for training. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful ecosystem of applications that deliver a consistent user experience for exchanging information throughout a corporate network and on a wide range of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their initial publication and can help businesses to configure these flagship collaboration platforms to optimize the productivity of your remote workforce.
SharePoint utilizes web entities to enable collaboration and knowledge delivery by offering policy-based access to data, business processes, and tools for looking through company-wide business data. SharePoint permits you to build protected web portals that permits remote workforce to see and update aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint expertise, see SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, go to planning and configuration expertise for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to OneDrive, and colleagues can access them securely through a web browser. Included with Microsoft 365, OneDrive allows remote workers to co-author documents. Edits made offline are uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for OneDrive, go to Onedrive integration experts.
Cloud Integration for Teleworkers
Progent can provide affordable remote assistance for helping organizations to build, maintain and repair integrated network models that combine internal data centers, teleworkers, branch offices, plus cloud resources. Progent offers expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of public cloud services that allows you to use infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also help you create secure connections to Azure for teleworkers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of client productivity software and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a variety of plans intended for customers ranging from students and households to large enterprises. Progent offers quick and affordable remote contact with consultants knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 applications for your teleworkers to achieve maximum business value. For details about Progent's consulting expertise for Microsoft Office 365, refer to Microsoft 365 consulting services.
Office 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of lower spending for data center infrastructure, simplified management, dynamic scaling, high availability, and other advantages inherent with public clouds. Microsoft has designed Office 365 Exchange Online to operate transparently with on-premises deployments of Exchange, enabling customers to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for as-needed assistance to get you past tough technical bottlenecks and also offer comprehensive project management services to make sure your remote workers have convenient and secure access to your Office 365 Exchange Online environment. To learn Progent's support services for Office 365 Exchange Online, go to Exchange Online integration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud market and is the industry's leading provider of cloud services. Progent offers rapid and economical online access to cloud connectivity experts who can assist your business to plan, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to build a high-availability network architecture to make sure your users have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. For details about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud (GCP) is a popular collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to expand your current IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your mission-critical apps cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent's consultants can assist your business to deploy VMs on GCP Compute Engine, plan an efficient storage solution with GCP Storage, and streamline access control for telecommuters with GCP Cloud Identity. Progent's experts can also assist your organization to use GCP's management technology to administer and track your GCP environment. For information, go to Google Cloud Platform integration expertise.
Help Desk Call Center Services for Teleworkers
A sudden, organization-wide switchover to a telecommuter business model, which might be motivated by a pandemic or as part of a business continuity plan, can overstretch even a high-performing internal Help Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's extensive network of remote technical support experts combined with enterprise-class ticketing and follow-up software to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or update their current trouble tickets, add details, and append screenshots and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support specialists to resolve complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service enables your business to expand your current Call Desk staff by splitting delivery of Help Desk support services seamlessly between your regular support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support model utilizing the number one professional services automation (PSA) tool for managing service requests and ticketing, assigning responsibility, tracking progress, and generating management reports. To learn how Progent's Help Desk Augmentation Services can enable your company to deliver world-class desktop support to your at-home employees, visit Progent's Help Desk Call Center augmentation Services.
Security and Compliance for Remote Workers
Remote workers commonly run their personal equipment and work in an unsecured area. This worsens their vulnerability to cyber threats and demands judicious use of security appliances, remote security monitoring, and the enforcement of security policies that adhere to best practices. Progent's veteran team of certified data security experts can help your business to design, deploy and manage a compliant cybersecurity environment that safeguards sensitive information in IT networks that include at-home workers.
- Firewalls enable companies to build a network environment that can be safely accessed by on-premises users as well as by an at-home workforce, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and manage appropriate access rights to different classes of users and to scale your network and modify your security as your company evolves and as cyber threats grow more complex. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall integration expertise, see firewall support services.
- Remote Endpoint Security Monitoring makes it possible to track the disparate computers used by teleworkers and either block or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint, monitoring all activity and utilizing advanced behavioral threat analysis to identify zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoints remain secure even when they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for at-home workers.
- Security Audits can assess the exposure of your network to all classes of external and local security threats for a network that includes remote workers. Progent can deploy online, automated security analysis scanning for quickly and affordably detecting a broad range of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with top credentials including CISM, CISSP, and GIAC, can assist your company to audit your procedures and policies and review your network infrastructure to allow you to implement top-level security for your telecommuters.
Data Protection for Teleworkers
Data Protection covers saving and recovering vital information in order to avoid data loss and reduce restoration time in case of storage problems resulting from hardware breakdowns, software hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must address diverse types of personally owned endpoints. Progent can provide fast remote access to consultants knowledgeable about a wide array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies often envision scenarios that require a rapid switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity specialists can help your business to develop, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a centralized solution for protecting critical information by controlling on-premises, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Managed endpoint devices can be personally owned or company owned. Network admins managing the endpoint computers of teleworkers can use Intune to provision and validate apps on devices, push patches and certificates, configure rules for permission to access data and resources, manage passwords, establish VPN tunnels, determine how telecommuters share information, establish threat protection, verify compliance, and wipe sensitive data from lost, stolen or decommissioned devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS computers. For details about Intune and how Progent can help your company to use this platform to manage the endpoint computers of your at-home workforce, go to Intune teleworker endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery platform for identity control, application management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a perpetual license. Top capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Chandler, Arizona organization, phone
An index of content::
8540 wireless controller Remote Technical Support
3504 wireless controller Professionals
Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller products. Progent offers support for hardware-based and software-only Wi-Fi controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
24-Hour Amazon MWS integration training Contract Programming Firm
Best Amazon MWS development Reports
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
client credential management Technology Professional
ProSight IT asset documentation management Technology Professional
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Services Skype for Business Back End Server
Skype for Business and Cisco Unified Communications Engineers
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.
Chief Information Officer Help and Support
Emergency Remote Technical Support Chief Information Officer
Progent can supply small companies with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your company can develop and implement a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
After Hours Engineer Microsoft SUS
Windows Server Update Services Consultancy
Microsoft Windows SUS enables IT administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.
Citrix XenDesktop VDI Onsite Technical Support
XenDesktop Configuration
Citrix offers a comprehensive family of platforms that deliver enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix technology and show you how to design, test, implement, optimize, and support Citrix solutions.
Onsite Technical Support Cisco RADIUS Security
VPN Consultants
Cisco's security and offsite access solutions for small to medium sized companies offer a full range of manageable protection hardware and software to let you safeguard your entire information system. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your corporate objectives.
Internet Security and Acceleration Server Consulting
ISA Server Consulting Services
Progent's Microsoft-certified ISA Server consultants have long backgrounds configuring ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Professionals Cisco VoIP Phones and Presence
After Hours SPA500 Series IP Phone Setup and Support
Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Emergency Check Point 23000 Firewalls Cybersecurity Firm
Firewall Setup Check Point Software Blade
Progent's Check Point experts can help you choose and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point's technology to offer an affordable and efficient security solution for your business network. Progent can also help you configure other Check Point technologies including ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a single stop for continuing network support, maintenance, training, and consulting services.
Colo Online Troubleshooting
Collocation Computer Consultant
Progent’s data center support services are designed for businesses with hardware located at Internet Data Centers or data center colocation hosting facilities and in need of timely on-premises service at the collocation facility plus off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of data center and IDC and collocation support services including network architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, design and deployment of zero-downtime configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage clustering configurations.
Microsoft Hyper-V Virtual Machines Outsourcing
Expert Microsoft Certified Hyper-V Consultants
Progent's certified professionals can assist you to evaluate the potential advantages of Hyper-V-powered virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your production software, assess your network and server infrastructure for optimal operation with virtualization technology, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and manage Hyper-V, offer world-class consulting support for improving the security of your virtual machines, establish and test business continuity processes that optimize system uptime, and deliver continuing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.
Consult SSL management
domain management Professionals
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
XenServer Network Consulting
XenServer Virtualization Consultants
Progent's Citrix-accredited engineers can assist your company to evaluate the business advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current XenServer environment and show you how to optimize resource utilization, performance, protection, uptime, and recoverability.
Largest Altaro VM Backup and Hyper-V Computer Consultants
Altaro VM Backup and Hyper-V Consultant
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Exchange 2003 to Exchange 2010 Upgrade Specialists
Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your migration to Exchange 2010, produce thorough documentation of your upgraded messaging environment, train your network support staff and users to get them ramped up quickly on Exchange Server 2010, and provide ongoing administrative consulting and technical support. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Online Troubleshooting Cisco PIX Upgrade
Cisco PIX Firewall Support and Integration
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess if you should move up to next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
System Center 2016 Disaster Recovery Support
Specialists System Center 2016 and Hyper-V Integration
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT service programs, small businesses can select a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and productivity.
Aironet Access Point Management Information Technology Consulting
Aironet AP Management On-site Support
Progent's Cisco certified wireless networking experts offer affordable online and on-premises support for legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to plan and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Internet Security and Acceleration Server Setup and Support
Internet Security and Acceleration Server Remote Consulting
Progent's certified ISA Server consultants have broad experience creating Microsoft-based security designs for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your information protection needs without limiting your network.
Microsoft, Cisco and Security Certified Experts Amazon enterprise hybrid cloud solutions Designer
Amazon S3 integration Outsourced Programming
Progent can provide affordable remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Firepower Services Outsourcing
ASA Firewall Remote Support Services
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
SCDPM 2012 and SQL Server Integration Services
Information Technology Consulting SCDPM 2012 Planning
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of any size to design, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or full project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
24/7 Exchange 2007 Server Consultant
Microsoft Exchange Consulting
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
Anti-Spam Technology
Anti-Virus Help and Support
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by providing constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting tools as well as outbound email filtering to help you repair your email system and define and regulate corporate email policy.
Microsoft Certified Configuration Exchange Server 2016 Upgrade
Exchange Server 2016 Upgrade IT Consulting
Progent can assist you in all phases of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows 7 Migration Computer Networking
Microsoft Windows 7 Upgrade Guru
Progent's Microsoft certified engineers offers remote and onsite support services to help you to manage, support, and troubleshoot PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote access, smartphone and tablet management, wireless configuration, and remote network monitoring.
Skype for Business Front End Pool Technology Professional
Microsoft Skype for Business 2019 Help and Support
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support services to assist you to manage and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
24-Hour Cisco Consulting Jobs Available
Microsoft Certified Freelancing Jobs
Progent wants to hire full-time, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or equivalent security certification; and advanced network design consultants with a background in mobile access, wireless networking, high availability, disaster recovery, information protection, and server virtualization. Progent also seeks professionals who can work on Progent's team of helpdesk support specialists and off-site troubleshooting professionals. In addition, Progent is looking for experienced administrators able to operate productively in our high-growth, virtual office environment.
Exchange Server 2000 Troubleshooting
Exchange 2000 Server Upgrade Configuration
Progent is one of the most expert network consulting companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Windows Server 2019 Kubernetes Containers Network Consultants
Windows Server 2019 Professionals
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Microsoft Certified Expert SharePoint 2016 Information Rights Management Network Consulting
SharePoint 2016 Hybrid Computer Consultant
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite consulting expertise, software development, and troubleshooting support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Consultants VMware vRealize Orchestrator vRO
VMware vRealize Orchestrator vRO Consulting Services
Progent offers the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Consultant VMware NSX Software Defined Data Center
VMware NSX Virtual Networking Professional
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm complete service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Urgent Small Business IT Outsourcing Whitepapers
Advantages of IT Outsourcing White Paper
Progent’s IT outsourcing packages provide affordable network consulting for mid-size businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Professional Private Cloud Virtual Datacenter Hosting
Private Cloud Integration Engineer
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of advantages such as reduced capital costs, reductions in operational costs, better executive focus, world-class protection, greater fault tolerance, and regulatory compliance.
Security Consultancies Juniper Firewalls
Cybersecurity Organizations Juniper NetScreen VPN
Progent's Juniper Networks-authorized NetScreen engineer can help your company to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.
64-bit Processing Consulting
64-bit Upgrade Setup and Support
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to keep as well as the latest 64-bit editions of software you wish to install.
Virtual Server 2005 Professional
Microsoft Virtual Server Administration Specialists
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology originally produced by Connectix, delivers the performance needed to carry out server consolidation, software upgrade, and server isolation tasks through virtualization technology in an enterprise-class computing network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to enhance ROI in application development and testing, migration from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server experts can assist your business to assess and deploy MS Virtual Server 2005.
Microsoft and Cisco Small Office Software Security Consultant
Consulting Firm Small Offices
Progent provides the services of Microsoft and Cisco-Premier IT consulting experts to offer clients affordable ways to help organizations maximize the value of Microsoft and Cisco technology. For networks that range from remote offices to nationwide corporations, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and system administration.
Specialists SCDPM 2012 Migration
SCDPM 2012 and SQL Server Online Troubleshooting
Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of any size to plan, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Remote Support VPN
Cisco VPN Support Services
Cisco's security and remote access products for small companies offer a comprehensive range of easy-to-administer security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that fit most closely with your business goals.
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