Chandler Remote Workforce Integration Consulting Experts
Solution Planning, Integration, Administration and Call Center Consulting Experts
Expanding your remote workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Chandler organization to select the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Chandler, Arizona organizations to succeed with any facet of building a high-performing remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for an at-home work environment can be especially complex if you have to accommodate a combination of personal hardware such as PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's experience providing online help for both legacy as well as current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to help you to implement a productive work-at-home ecosystem include:
- VPN connectivity makes it possible to create a safe tunnel for authorized at-home workers to use IT assets situated at your company datacenter or in a public cloud. Progent can help your company to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a data center computer's desktop. This technology provides IT managers more control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide expert online consulting for deploying home routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and visitors, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to resolve these problems by delivering expertise that include Cisco Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point setup help.
- Internet connectivity solutions impact the speed and availability of connections between at-home workers and the corporate data center. Business-critical processes may demand backup Internet connections in the event the normal connection fails. Progent offers expertise for identifying ISPs, picking appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for Teleworkers
Expanding the company PBX environment to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP products are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of any size to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages other mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and provide as-needed deployment and troubleshooting services.
Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their different partners and clients. Progent can assist you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your remote workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support services for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist you to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that deliver a consistent user interface for exchanging information across multiple sites and on a broad range of endpoints. Progent has provided online consulting support for SharePoint and Exchange since their initial releases and can help businesses to configure these flagship collaboration products to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its full range of features. For additional information about Progent's consulting services for Microsoft Teams, visit solution design and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to promote collaboration and knowledge sharing by providing policy-based access to data, workflow, and utilities for looking through company-wide business data. SharePoint enables you to build secure web portals that allows at-home workers to see and update aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint support services, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, go to integration consulting for Exchange.
OneDrive is Microsoft�s shared cloud storage service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues can access them safely via a web browser. Included with Office 365, OneDrive enables at-home workers to co-edit files. Revisions made offline are synced when you go back online. For details about Progent's support services for Microsoft OneDrive, go to Microsoft Onedrive configuration experts.
Public Cloud Integration Services for At-Home Workers
Progent can provide fast and affordable remote support for enabling businesses to create, manage and optimize cohesive network architectures that combine physical data centers, at-home workers, branches, plus cloud resources. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with cloud access, authentication, and security.
Microsoft Azure is a leading platform for public cloud services that allows you to utilize IT infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Azure includes over 100 services services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure services for telecommuters by setting up and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, refer to Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity applications and cloud-based services offered on a subscription basis. Office apps and services are provided in a selection of plans designed for customers ranging from students and small offices to large enterprises. Progent can provide fast and affordable online contact with experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the numerous subscription bundles offered with Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers top business value. To learn about Progent's expertise for Microsoft 365, refer to Microsoft 365 consulting services.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and other benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with on-premises deployments of Exchange, allowing customers to create hybrid networks. Progent's certified Exchange experts can provide as-needed help to guide you past tough IT bottlenecks and can also provide end-to-end project management services to make sure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's consulting services for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the world's top source of cloud services. Progent can provide rapid and affordable online access to cloud integration experts who can help your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help you to build a high-uptime network model so your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the move. For information about Progent's consulting services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform is a leading collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your key apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can help you to set up VMs on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access control for teleworkers with GCP Cloud Identity. Progent's consultants can also help you to use GCP's unified management tools to administer and monitor your GCP environment. To find out, visit Google Cloud Platform consulting expertise.
Help Desk Services for Teleworkers
An emergency, enterprise-wide changeover to a teleworker business model, which could be activated by a pandemic or as a component of a disaster recovery plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Support Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's extensive team of remote technical support experts along with enterprise-class ticketing and follow-up technology to offer an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from help requests through ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or edit the status of their current tickets, enter details, and upload screenshots or attachments. Desktop support services are provided at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service enables your business to expand your existing Help Desk staff by sharing responsibilities for Call Center support transparently between your in-house IT support organization and Progent's extensive team of PC support technicians and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support solution based on the leading PSA platform for handling service requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To find out how Progent's Help Desk Call Center Augmentation Services can help your company to deliver best-in-class desktop support to your telecommuters, refer to Progent's Call Desk augmentation Services.
Security and Compliance for At-Home Workers
At-home employees commonly utilize their own computing devices and usually work in an unsecured physical space. This situation multiplies their vulnerability to malware threats and requires careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the creation of security policies built on leading practices. Progent's seasoned group of cybersecurity solutions experts can assist you to design, configure and maintain a compliant cybersecurity solution that guards vital IT resources in environments that include at-home workers.
Firewalls enable companies to build a network environment that can be securely accessed by local users and by telecommuters, mobile workers, vendors, customers, and the public. Next-generation firewall appliances permit you to configure and manage different access rights to various groups of users and to expand your IT network and modify your security as your company evolves and as network attacks grow more sophisticated. Progent works with both new and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall support expertise, visit firewall support expertise.
Online Endpoint Monitoring makes it easy to track the disparate computers utilized by remote workers and either block or identify and mitigate the latest threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect new attacks on arrival. When an attack is discovered, ProSight ASM immediately disconnects the targeted endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, go to remote endpoint monitoring for remote workers.
Progent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and enter your password you are requested to verify who you are via a device that only you have and that uses a separate network channel. A broad selection of out-of-band devices can be utilized as this added means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. To learn more about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the exposure of your information system to all classes of external and local security threats for an environment that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity analysis software for rapidly and affordably detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security assessment experts, which can be provided by data security professionals with top credentials including CISA, CISSP, and GIAC, can help your business to evaluate your operations and policies and review your network infrastructure to allow you to design top-level protection for your at-home workers.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home environment as well as your internal and perimeter networks so you can expose, prioritize, fix, and confirm security vulnerabilities before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network in order to determine your current security profile. Progent can also help you to harden your existing network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out additional information about Progent's threat assessment services based on on NodeZero's penetration test products, see Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper describing key things to concentrate on for securing an IT environment that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves saving and restoring vital information in order to avoid data loss and reduce recovery time in case of storage system failures due to equipment breakdowns, software hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine in-house data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for remote workers must address diverse kinds of user-owned endpoints. Progent can provide fast online access to consultants knowledgeable about a wide array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that call for a quick changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your company to develop, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a unified environment for protecting corporate data by managing local, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Remote endpoint computers can be personally owned or business owned. IT administrators managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate applications on managed devices, push patches and certificates, configure rules for permission to access information and resources, set passwords, establish VPN connections, determine how home-based workers share data, set up threat defense, ensure compliance, and delete sensitive data from lost, stolen or decommissioned devices. Microsoft Intune works with iOS, Android, Windows, and macOS/OS X devices. For details about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your teleworkers, see Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that helps network administrators to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top features of VMware Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based products. For details about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Chandler, Arizona business, phone
An index of content::
Top Quality Sun Solaris Remote Engineers
Solaris Remote Technology Professional
Progent offers nationwide urgent help and troubleshooting services for businesses who operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows products. Remote technical support provides optimum return for your IT budget by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced online access tools and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to help you with the most challenging system issues.
Microsoft Dynamics Business Central Applications Consulting
24-Hour Microsoft Dynamics Business Central Integration Support
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory, operations control, project management, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central consultants can help company to maintain your older Dynamics NAV environment or upgrade efficiently to a cloud-based, local, or hybrid deployment.
Technology Consulting Gentoo Linux
Immediate Slackware Linux Professional
Progent's Linux consulting experts provide small and mid-size companies and developers help with administering and supporting Linux systems that operate with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience offers you a convenient one-stop source to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Small Business Server Consult
24/7 Support Services Microsoft SBS Premium Add-on
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with hands-on background and broad experience in planning and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and servicing IT solutions based on the Microsoft SBS suite of servers and applications.
Microsoft and Cisco Microsoft Azure integration Developer
Designer Azure cloud integration
Progent can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and cloud assets.
Top Rated Windows 10 Pilot Testing Online Support
Windows 10 Migration Computer Consultation
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
MFA and Single Sign-on Remote Support
Immediate Duo MFA and Single Sign-on Integration Services
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
ProSight Hosting for Virtual Servers Technology Professional
ProSight Virtual Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that enable small companies with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
SCCM 2016 MAM Network Consultants
SCCM 2016 Boundary Groups Remote Support Services
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, enables secure self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Microsoft Dynamics GP On-site Technical Support
MCSE Expert Certified Great Plains Support
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Barracuda Cloud Backup Outsourcing
Barracuda Backup Disaster Recovery Computer Consulting
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to design, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.
Microsoft Windows Server 2008 R2 Technology Professional
Windows Server 2008 R2 Technical Consultant
Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, expandability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, troubleshooting, and training services to assist your company to plan, execute, and manage Windows Server 2008 R2 in order to add significant strategic value to your information system.
Intune Mobile Device Management IT Specialist
Intune Mobile Device Management IT Consulting
Progent's network consultants can assist your company to automate desktop change and update management by delivering expertise with management platforms like System Center Configuration Manager, Systems Management Server 2003, and WSUS.
ProSight Email Zero Hour Protection Specialist
ProSight Email Content Filtering Service Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
After Hours Microsoft, Cisco and Security Certified Experts Email Security and Virus Protection IT Consulting
Microsoft Exchange 2013 Server IT Consulting Companies
Progent's Microsoft-certified consultants average more than 10 years of experience delivering email solutions for companies that range from small businesses to large enterprises. Progent provides affordable consulting for all versions of Exchange Server to enhance email and virus protection, configure high availability email environments, and implement off-site and mobile email connectivity. Progent's Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition offers support for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Amazon MWS programming Development Firm
Amazon Marketplace Web Service development Programming Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
WiFi Consultants
Proxim Consulting
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft and Cisco Certified Cybersecurity Assessment Consultancy
Cybersecurity Review Consult
Progent's accredited cybersecurity experts can run cybersecurity tests of company-wide security to determine your company's cybersecurity profile compliance with recognized international cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security engineers can also carry out extensive security assessments to determine your organization's compliance with key international security standards such as HIPAA, NIST, and ISO 17799.
ProSight Reporting Remote Infrastructure Monitoring Support and Setup
Consulting Services ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting is an expanding family of in-depth reporting utilities designed to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
System Center Operations Manager Consulting
Integration Support SCOM 2012 R2
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and repairing SCOM environments and offer companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.
Security Companies SonicWall NSSP 12000 Firewall
Best Cybersecurity Tech Services SonicWall Firewall
Progent's SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your business processes.
Support Outsourcing CIO
CIO IT Consulting
Progent offers the part-time or temporary assistance of a seasoned CIO to offer strategic direction to assist your company pick and maintain IT technology to meet your current situation and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services offer economic leverage to organizations trying to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique situation to offer unbiased recommendations along with expert technical support for creating information solutions that fit the particular requirements of your organization.
Computer Consultant Catalyst 9117 Access Point
24 Hour Catalyst 802.11ax AP Technology Consulting Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Consultant Services ransomware removal and file recovery
ransomware removal and restore Consultants
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight Reporting Remote Infrastructure Management Computer Consultants
ProSight Reporting Auvik Network Managemrnt IT Consultants
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Computer Consulting Company macOS
Consulting Services macOS Technical Support
Progent provides nationwide online phone support and consulting services for companies that run macOS and OS X environments or whose information systems include a mix of Mac and Microsoft technology. Progent's experts can provide Mac clients a variety of IT services such as desktop support, upgrading to the latest edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting offers optimum return for your information technology dollar by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help you with the most difficult network problems.
Microsoft Configuration Manager 2007 Computer Consulting
MCSE Expert Certified SCCM 2007 Windows Server Deployment Onsite Technical Support
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager to streamline operations, enhance security and compliance, and increase worker output by making sure that critical applications stay up to date, managing licensing, and monitoring resource usage profiles so you can make smart buying decisions. When you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth move to SCCM 2012.
Emergency Small Business Network Management Outsourcing Consulting
Consultancy ProSight Remote Managed IT Services
Progent's ProSight portfolio of managed services are geared to offer businesses who have small internal IT administration and support staffs with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate network maintenance expenses, smart automation of common management processes, ongoing absorption of new information technology, graceful transition from older systems to current solutions, close alignment of information technology with business objectives, guidance from seasoned network experts, and allowing management to focus on business issues instead of ever-changing computer technology.
Technology Professional Infor SyteLine CloudSuite Job Costing
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Specialist
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical business processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
Cisco Firepower 9300 Series Firewalls Network Engineer
Cisco Firepower 9300 Series Firewalls Technical Consultant
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Watchguard Audit
Palo Alto Networks Security Contractors
Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security strategy and choose the right products from a variety of vendors to achieve your security goals while sticking within your budget limits.
Best Microsoft Exchange 2013 Online Troubleshooting
Technology Consulting Services Exchange 2013 VoIP
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect key IT areas including ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.
Progent Management Team Computer Network Consulting company
Progent's Management Team Information Technology Consulting Group
Progent's management team consists of industry veterans with decades of background delivering computer consulting, troubleshooting, and long-term IT planning to businesses ranging in size from startups to global enterprises. Great service requires great personnel, and Progent has assembled a management staff able to provide businesses with the best service value in the industry.
Online Support Virtual Help Desk
Shared Helpdesk On-site Support
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
IP phones Integration
Professionals Cisco VoIP Phones and CallManager
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Desktop and Mobile Device Management Network Engineers
Small Business Computer Consulting Firms Endpoint Management
Progent's Microsoft-certified consultants can help your company to automate desktop PC software update management by providing support for administration tools that include System Center Configuration Manager, Systems Management Server, and WSUS.
At Home Workforce Data Protection Integration Support
Award Winning At Home Employees Data Protection Help and Support
Progent can help small and mid-size companies to design, install, validate and maintain backup/recovery technology for offsite workers.
Small Business Tech Consultants
Small Business Small Business Computer Consulting Group
For over 20 years, Progent has delivered affordable IT design, integration, troubleshooting, cybersecurity, and development for networks of all sizes.
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