Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Chandler organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Chandler, Arizona businesses to succeed with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed for an at-home work environment can be particularly challenging if you must accommodate a combination of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online support for both outdated and current technologies in virtual office venues allows you to make efficient use of your available infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to establish a safe connection for authorized at-home workers to use IT assets located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN connections for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a remote PC's desktop. This technology provides IT managers more control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers top-tier online consulting for configuring routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance and security problems. Progent can help you to resolve these problems by providing services that include Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access methods impact the performance and availability of connections between telecommuters and the corporate data center. Line-of-business processes might demand backup Internet access in case the primary connection fails. Progent can provide guidance for selecting Internet service providers, picking sensible bandwidth and data volume bundles, and integrating redundant Internet access. Refer to Internet connectivity integration services.

IP Voice Integration for Remote Workers
Extending the company PBX environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice management. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that provides the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, see CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide online deployment and debugging expertise.

Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from leading vendors enable virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist you to maintain your current voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help your business to optimize your network infrastructure to run them.

Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that create a cohesive user experience for sharing data and ideas across multiple sites and on a wide range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their initial publication and can help your company to configure these critical collaboration products to optimize the productivity of your at-home workforce.

SharePoint Integration Experts for Remote WorkersSharePoint utilizes web sites to promote collaboration and knowledge delivery by offering policy-based access to data, business processes, and tools for looking through enterprise-wide information silos. SharePoint permits you to create protected web portals that allows at-home workforce to see and edit aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting expertise, see SharePoint integration and application development consulting.

Exchange Configuration Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, visit deployment expertise for Exchange.

Onedrive Deployment Experts for At-Home WorkersOneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can access them securely via a web browser. Provided with Microsoft 365, OneDrive enables home workers to co-edit documents. Edits made offline are uploaded when you go back online. To find out about Progent's consulting expertise for OneDrive, go to Onedrive configuration experts.

Public Cloud Integration Services for At-Home Workers
Progent offers affordable remote assistance for enabling businesses to build, manage and troubleshoot integrated network models that incorporate physical data centers, telecommuters, branch offices, and cloud resources. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve issues with public cloud connectivity, identity, and security.

Microsoft Azure Integration Services for At-Home WorkersAzure is a popular family of cloud software and services that allows you to utilize infrastructure, servers, and key applications hosted on Microsoft's extensive cloud. Microsoft Azure features over one hundred services services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and restore systems with Azure Backup. Progent can also show you how to create protected connections to Azure for teleworkers by setting up and debugging firewalls and VPN tunnels. For information about Progent's expertise for Azure, visit Azure consulting services.

Microsoft 365 Integration Services for TelecommutersOffice 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and cloud services are provided in a selection of bundles designed for users ranging from individuals and households to major enterprises. Progent can provide quick and affordable remote contact with experts familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 apps for your telecommuters to achieve maximum business value. To find out about Progent's expertise for Microsoft Office 365, go to Microsoft 365 integration services.

Office 365 Exchange Online Integration for At-Home WorkersOffice 365 Exchange Online is among the most widely used applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to run transparently with on-premises Exchange environments, enabling customers to build hybrid information systems. Progent's Exchange consultants are available for occasional assistance to get you past tough technical roadblocks and also offer end-to-end project management services to make sure your remote workers have easy and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting expertise for Office 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration for TeleworkersAmazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's biggest provider of cloud services. Progent offers rapid and affordable online access to cloud integration experts who can help your organization to design, deploy, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to build a high-availability network model so your users have a productive computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration expertise.

Google Cloud Platform Integration Services for At-Home WorkersGoogle Cloud is a popular suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent can help you to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and streamline identity control for teleworkers with GCP Cloud Identity. Progent's consultants can also help your business to use GCP's management technology to administer and monitor your GCP ecosystem. To learn, go to Google Cloud Platform consulting expertise.

Help Desk Call Center Support for Teleworkers
A rapid, company-wide transition to a from-home workforce, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center (TRC) services.

  • Progent's Standard Call Center support services leverage Progent's extensive team of online technical support experts along with world-class trouble ticketing and follow-up technology to offer an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop technical support from service requests through ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or update their active tickets, add information, and append screenshots and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support specialists to deal with complex issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
  • Progent's Call Desk Augmentation Service enables your company to augment your current Help Desk team by splitting responsibilities for Call Desk support transparently between your in-house support personnel and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support solution based on the leading PSA tool for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Call Center Augmentation Services can help your company to deliver best-in-class technical support to your at-home workforce, refer to Progent's Support Desk augmentation Services.

Security and Compliance for Remote Workers
Teleworkers often run their personal computing devices and work in an unsecured space. This increases their exposure to cyber attacks and requires judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of policies that follow leading practices. Progent's seasoned roster of certified data security professionals can assist your organization to plan, implement and manage a compliant cybersecurity environment that protects sensitive data in networks that incorporate remote workers.

  • Firewalls enable you to build a network environment that can be safely accessed by on-premises users as well as by telecommuters, mobile users, vendors, clients, and the public. Modern firewall devices permit you to configure and control appropriate permissions to various groups of users and to scale your network and adjust your security as your company evolves and as network attacks grow more sophisticated. Progent supports both new and legacy security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall configuration services, go to firewall integration and support expertise.
  • Remote Endpoint Monitoring makes it easy to track the disparate devices used by teleworkers and either block or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint, watching all activity and using advanced machine learning to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight ASM immediately isolates the infected endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay secure even when they are not connected to the Internet. For more information about ProSight ASM, visit remote endpoint monitoring for telecommuters.
  • Security Audits can evaluate the vulnerability of your network to all types of external and internal security attacks for a network that includes teleworkers. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and affordably detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be provided by data security professionals with top certifications including CISM, ISSAP, and GIAC, can help you to audit your workflows and governance policies and assess your WAN infrastructure to allow you to implement the highest level of protection for your teleworkers.

Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and restoring critical information so as to avoid data loss and minimize restoration time and effort in case of storage failures resulting from hardware breakdowns, software hiccups, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid environments that incorporate local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for an at-home workforce must cover multiple types of user-owned endpoints. Progent can provide fast remote help from consultants familiar with a wide array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes granular restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that require a temporary changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can assist you to create, document and test a DR/BC strategy that addresses the process of moving to telecommuting.

Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a unified environment for safeguarding corporate data by controlling onsite, mobile, and home-based endpoint devices.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Remote endpoint devices can be user owned or company owned. IT admins managing the endpoint devices of at-home workers can use Intune to deploy and authenticate applications on devices, push updates and certificates, configure rules for permission to access information and resources, set passwords, establish VPN connections, control how home-based workers share data, establish threat protection, verify security compliance, and wipe corporate data from missing, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS computers. For information about Intune and how Progent can help your company to use this platform to administer the devices of your at-home workforce, go to Intune telecommuter device management expertise.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep remote endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Key features of Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all classes of devices, aggregated management reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud products. For details about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile device management consultants.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Chandler, Arizona organization, call 1-800-993-9400 or visit Contact Progent.

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    Progent offers national remote help and consulting services for businesses who run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide macOS and OS X users a range of services such as desktop assistance, migration to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support provides optimum leverage for your IT dollar by protecting user productivity and shortening the hours billed for network analysis and repair. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or via a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISM premier security specialists to help with the most difficult network issues.

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  • Top Ranked Network Performance Troubleshooting Consultant Services
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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks.

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  • Microsoft CRM Specialists
    MS CRM Support

    Microsoft CRM helps small companies build profitable customer interactions. Built-in Sales and Customer Service components enable employees to share data to help promote selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.

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    Computer Security Evaluation Consultancy

    Progent offers several network security service bundles designed to provide larger institutions an impartial and thorough security evaluation from a group of certified security consultants. All Progent's security evaluation packages feature a collection of procedures like automated scans from inside and from beyond your company security perimeter, expert interpretation of scanned data by certified security engineers, production of a paper explaining the findings, plus an interactive concise executive summary and a detailed interactive outbrief for internal network administrators.

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    Progent provides nationwide remote help and troubleshooting services for companies who run macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft products. Progent's engineers offer macOS and OS X users a range of services such as desktop assistance, migration to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online network consulting provides optimum return for your IT budget by preserving user productivity and limiting the time billed for network repair services. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of situations your network issues can be remediated by telephone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security professionals to assist with the most challenging system problems.

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    Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based products and services.

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    Progent practices information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces little competition. Small companies who utilize trusted independent consultants or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more robust, protected, and productive.

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    Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic case for utilizing Intune for configuring and managing your portable computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent can help you to configure policies, plan and deploy pilot environments to evaluate the appropriateness of Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune deployment.

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    Progent's Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers quick return on investment and promotes improved business results. Progent can assist your company to integrate Office or Office 365 apps with one another and with additional key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various releases of Microsoft Office and offers live online instruction to individuals and teams.

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    Secure Application Publishing with ISA Server 2006 provides more protection of intranet applications while supporting enhanced efficiency by making these applications accessible to authorized remote users. ISA Server 2006 helps protect corporate applications, services, and data across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you design, install, set up, and maintain ISA Server on your network so that your business benefits from a highly functional and affordable balance of protection, convenience, and performance.

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    Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server on your system so that your company benefits from a smart and economical combination of security, productivity, and performance.

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    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.

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    Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect key facets of IT such as manageability, high availability (HA), security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Exchange Server 2013.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Network monitoring ordinarily entails tracking a system's resource utilization in order to uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.

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    Progent's Citrix-certified experts can assist your organization to evaluate the potential business benefits of the various editions of Essentials for Hyper-V, assist you to use Citrix administration tools with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying management processes.

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    Progent's Microsoft-certified engineers offer advanced support in deploying, operating and debugging any edition of Project Server and can deliver a broad range of cost-effective online consulting services following proven best practices to help businesses of any size to receive all the advantages of this leading platform. Consulting support offered by Progent include solution planning, installation and migration, setting up secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.

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  • Altaro VM Backup Management Specialists
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    Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.

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    Progent's Microsoft-certified network experts can help your organization to assess the benefits of Exchange Server 2010 for your company and can assist you to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your key communications technologies.

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    Case Studies Wireless

    Progent delivered a wireless networking solution that enabled a school to improve productivity and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative provided improved performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

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  • Azure and SharePoint integration Consulting
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    Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common errors small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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  • Online Office 365 Excel Training Integration Consultants
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    Progent's webinars offer small companies the affordability, convenience, and versatility of online seminars plus the proven pedagogic methods of expert teachers who use sophisticated technology to emulate real-time, interactive classes. Progent offers webinar education for key desktop software including elements of Microsoft Office suite such as Excel, Word, Access, and Outlook: MS Dynamics business accounting and management software such as Microsoft Dynamics GP; plus other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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