Chandler Work from Home Employees Configuration Consulting Partner
Solution Planning, Setup, Management and Call Center Consulting Services
Enlarging your remote workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Chandler company to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Chandler, Arizona companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Setting up the network infrastructure required for an at-home work environment can be especially complicated if you must manage a mix of worker-owned equipment like desktop computers and notebooks, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience providing remote support for both legacy and current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to expertise for making necessary updates. Services available from Progent to help you to create a high-functioning telecommuting ecosystem include:
- VPN connectivity allows you to create a secure tunnel for authenticated remote workers to access IT assets situated at your corporate datacenter or in the cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN connections for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and use a remote computer's desktop. This gives IT managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent offers top-tier remote support for integrating home routers from a variety of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often supporting the whole family and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help you to mitigate these issues by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the corporate data center. Mission-critical applications might require redundant Internet access in case the primary connection breaks. Progent offers guidance for picking Internet service providers, choosing sensible service packages, and configuring high-availability Internet access. See Internet connectivity solutions.
VoIP Integration for Teleworkers
Extending the company phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of any size to plan or tune a remote VoIP environment that delivers the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and deliver online configuration and debugging expertise.
Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your existing voice/video conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to support your remote employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist you to optimize your network infrastructure to run them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, providing a rich environment of applications that create a cohesive user experience for sharing information across a corporate network and on a wide range of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their initial releases and can assist businesses to tune these critical collaboration products to maximize the productivity of your at-home workers.
SharePoint utilizes web entities to promote collaboration and information delivery by offering policy-based delivery of content, workflow, and utilities for looking through company-wide business data. SharePoint permits you to create secure web portals that enables remote workforce to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting expertise, go to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, visit deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers can retrieve them securely via a web browser. Included with Microsoft Office and Microsoft 365, OneDrive allows home employees to co-author documents. Revisions made offline are synced when you go back online. To learn about Progent's support services for OneDrive, refer to Onedrive integration experts.
Cloud Integration Services for Teleworkers
Progent can provide fast and affordable online support for enabling businesses to build, maintain and troubleshoot integrated network architectures that combine physical data centers, telecommuters, branch offices, and public cloud services. Progent can provide top-tier consultant for all types of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers resolve issues with public cloud access, authentication, and cybersecurity.
Azure is a popular family of cloud software and services that allows you to use IT infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure services for remote workers by setting up and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's expertise for Azure, see Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of business productivity software and cloud services available by subscription. Microsoft applications and services are provided in a selection of plans designed for customers ranging from students and small offices to large enterprises. Progent offers fast and easy remote access to experts familiar with Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your at-home workers in a way that delivers maximum business value. For information about Progent's support services for Microsoft 365, visit Microsoft 365 integration services.
Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate smoothly with on-premises deployments of Exchange, enabling customers to build hybrid networks. Progent's Exchange consultants are available for occasional help to guide you past challenging technical roadblocks and also offer comprehensive project management services to ensure your remote workers have convenient and secure access to your Exchange Online environment. For information Progent's consulting services for Exchange Online, see Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest source of cloud services. Progent offers quick and economical online contact with cloud connectivity experts who can help your organization to design, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network architecture to make sure your users have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's support services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to expand your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your key applications cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent can help you to deploy VMs on GCP Compute Engine, design an efficient storage system with GCP Storage, and simplify access management for telecommuters with GCP Cloud Identity. Progent can also assist your organization to use GCP's unified management tools to control and monitor your Google Cloud environment. To find out, go to Google Cloud Platform (GCP) integration expertise.
Help Desk Services for Teleworkers
An emergency, company-wide changeover to a telecommuter business model, which might be driven by a pandemic or as an element of a disaster recovery/business continuity plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk services leverage Progent's extensive network of remote technical support specialists combined with world-class trouble ticketing and follow-up software to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from initial help requests through ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or edit the status of their current trouble tickets, add information, and upload screenshots or relevant files. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 desktop service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables you to augment your current Call Center staff by sharing responsibilities for Call Center support services transparently between your in-house IT support organization and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collective support model utilizing the number one professional services automation (PSA) tool for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Augmentation Services can enable your company to provide best-in-class desktop support to your from-home workers, visit Progent's Support Desk augmentation Services.
Cybersecurity for Telecommuters
At-home staff members typically use their own computing devices and usually work in a poorly secured physical space. This increases their susceptibility to malware attacks and calls for judicious deployment of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of security policies built on best practices. Progent's seasoned group of cybersecurity support experts can help your business to plan, configure and maintain an effective cybersecurity solution that protects critical information resources in networks that include at-home workers.
Firewalls allow companies to build a network environment that can be securely utilized by local users as well as by at-home workers, mobile workers, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage appropriate permissions to various groups of users and to expand your IT network and modify your cybersecurity posture as your company evolves and as network attacks grow increasingly complex. Progent works with both new and legacy firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, go to firewall configuration and support services.
Online Endpoint Security Monitoring makes it possible to track the various computers utilized by at-home workers and either block or spot and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint device, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day threats at inception. When an attack is discovered, ProSight ASM immediately isolates the infected endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. For details about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and enter your password you are requested to verify who you are via a unit that only you possess and that is accessed using a different network channel. A broad range of devices can be used for this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For details about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your information system to all types of outside and local security attacks for a network that incorporates an at-home workforce. Progent can run remote, automated cybersecurity inventory scanning for rapidly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by security professionals with advanced certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your operations and governance policies and review your IT architecture to enable you to implement top-level security for your remote workers.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical things to concentrate on for securing a network that supports telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection involves saving and restoring vital data so as to prevent data loss and minimize recovery time and effort in case of storage problems resulting from hardware breakdowns, programming hiccups, user error, malware, or any other reason. Dependable data protection solutions can be especially challenging to design and maintain in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for at-home workers must address multiple kinds of user-owned endpoint devices. Progent offers quick remote help from experts knowledgeable about a wide array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and handhelds. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that call for a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can help your company to develop, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a unified solution for safeguarding critical information by controlling local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Managed endpoint devices can be user owned or company owned. IT administrators managing the endpoint devices of teleworkers can use Intune to deploy and validate apps on devices, push updates and certificates, set up rules for permission to access data and resources, manage passwords, create VPN connections, control how home-based workers share information, establish threat protection, verify security compliance, and delete sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, visit Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network managers to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, application management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Key capabilities of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of devices, unifies reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud services. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Chandler, Arizona organization, phone
An index of content::
MetroCluster Management Services
MetroCluster Switch Integration Specialists
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) apart from each other. Progent's roster of veteran IT consultants can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your DR system to verify compliance with industry standards and regulatory mandates.
24-7 Microsoft ISA 2004 Server Technical Support Services
Professional ISA Server
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Biggest MCSE Jobs Available
Top Ranked Microsoft Consultant Subcontractor Jobs
If you are a network engineer with technical support expertise, teaming with Progent and helping Progent's clients will enhance your abilities through collaboration with Progent's team of motivated, high-output consulting experts. Progent's concentration on offering network expertise and technical support to small businesses will offer you the chance to work closely with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office environment provides the most advanced technology for off-site service and wireless connectivity to help you to deliver speedy solutions when you troubleshoot mission-critical issues.
3800 Router Online Consulting
Immediate ISR 1000 Router On-site Support
Cisco has developed an extensive product line of routers that includes routers built to provide the protection, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
CIO Consulting Services
Network Consultant CIO
Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business processes so they match more closely with your corporate objectives. Your business can develop and implement a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Specialist ProSight VM Hosting
Consultant Services ProSight VM Hosting
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including reduced capital expenditures, reductions in operational costs, better management focus, enterprise-class protection, greater availability, and regulatory compliance.
Specialist CRISC Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Architect Consulting Services
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Microsoft Exchange 2000 Upgrade Professionals
Microsoft Exchange 2000 Professionals
Progent is one of the most expert information technology consulting firms for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange 2000 for common situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
VMM Database Configuration
Setup and Support SCVMM 2012 and VMware
Progent can help organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 environment so you realize the highest possible business value.
Exchange 2000 Migration
Microsoft Exchange Technology Consulting
Progent is one of the most experienced IT consulting firms for integrating email systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get all the benefits of Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
NetDocuments and Microsoft 365 Consultant Services
NetDocuments Troubleshooting Consultant
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for law practices. Progent offers remote guidance from NetDocuments experts to help legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system (DMS) environment based on NetDocs.
Microsoft Dynamics Development
Emergency Dynamics GP Web Services Engineer
Progent's seasoned application designers and programmers can help your company to build enhancements to Microsoft GP/Great Plains that address the special needs of your organization without losing the advantages of Windows integration. Progent can also provide help with a range of development tools that can be utilized to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Symantec Backup Exec Engineers
Professionals Backup
Progent offers affordable remote support from IT engineers skilled in a broad array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide expertise for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help you to implement, enhance, or maintain backup systems for a variety of architectures including local, remote, cloud-based, or hybrid.
24 Hour Wave 2 wireless controller Outsourcing
Support and Setup wi-fi controller
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Consulting Rates Network Support
Consultant Hourly Rate Network Administration
Progent's pricing policy is to charge for remote support and on-site help per minute. Consequently, you pay only for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no monthly commitment for services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be forced to allow minor problems to stay unaddressed.
Dynamics GP Customization Services
Remote Support Dynamics GP Crystal Reports
Microsoft Dynamics GP software includes analytics and reporting features that let you monitor all business processes, sales and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to understand your business more completely, converting uncooked data into valuable business information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that work seamlessly with Dynamics GP/Great Plains.
Microsoft Exchange Migration Small Business Computer Consulting Firm
Microsoft Exchange Server 2003 Information Technology Consulting
Progent's Microsoft-certified professionals average more than 10 years of background providing unified communications support for companies that range from small offices to large enterprises. Progent offers affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email environments, and implement remote and wireless email connectivity. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard security services.
Remote Technical Support Citrix VDI
Citrix Desktop Studio Online Technical Support
Citrix offers a comprehensive family of platforms that provide advanced manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix technology and show you how to plan, test, implement, optimize, and maintain Citrix solutions.
24/7 SentinelOne EDR Engineers
SentinelOne Malware Forensics Experts Online Troubleshooting
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Remote Support MOM 2007
System Center MOM Technology Professional
Progent offers a variety of IT support packages for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system support software platform that tracks the availability, performance, and security of your information system and isolates incipient problems before they can bring down your network. With Progent's economically priced IT service programs, small businesses can select a basic co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Online Visio Training Computer Systems Consulting
Online Office 365 Excel Training Support Team
Progent's webinars provide small businesses the affordability, convenience, and versatility of virtual seminars and the proven training methods of experienced instructors who utilize advanced collaboration software to reproduce live, participatory classes. Progent can provide webinar education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Project: MS Dynamics business accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Dynamics 365 Business Central Technical Support Services
Microsoft Certified Expert Dynamics NAV Troubleshooting
Progent can provide remote and onsite configuration, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
Mississippi Server Migration Specialists
Integration Consulting New Mexico
Progent's National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and remote secure computer connection to isolate and repair network problems rapidly and affordably. The breadth of IT experience available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
Computer Consulting Mission Critical IT Applications
Server Management Specialist
Server proliferation wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Microsoft Certified Expert MS SQL Server Integration Companies
Microsoft T-SQL Designer
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can provide your company a critical competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
ASA Firepower Integration
ASA 5500-X Firewall with Firepower Specialist
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Flexential Data Center Consultants
Flexential Tampa Colocation Center Specialist
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity planning consultants. Progent can also assist your business to design and implement a move to the Flexential data center with services like designing solution architecture, specifying hardware components, system setup and testing, debugging, streamlining online network management, and educating your IT support team.
Virtual Server Technology Services
After Hours Mission Critical IT Applications Troubleshooting
By using virtual servers, companies can run multiple virtual servers on a single actual server. Virtualization technology allows companies to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtualization is the critical technology for building private clouds, which provide important advantages including lowering the costs of hardware, datacenter facilities, and administration while enhancing data protection, network availability, and recoverability. Other important server management options include network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management experts can help you in all aspects of server consolidation and administration to enable your company to cut expenses and conserve time.
Top Rated Remote Desktop Connection for Apple Mac Integration Services
Consulting Remote Desktop Connection Client for Mac
For companies that have a mix of Mac and Windows computers, there exist two basic solutions for using Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a networked Microsoft Windows-based PC to run Microsoft Windows applications and access network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you are able to use Windows applications directly. Progent's macOS and Mac OS X technology consultants can help you to manage these products for running Windows applications on your Apple Macs and can in addition assist you to evaluate and configure third-party solutions for Microsoft Windows platform emulation.
Setup and Support Microsoft Windows 2003 Cluster Server
Emergency High-Availability Failover Clustered Servers Technical Support
Progent provides Windows 2003 Cluster Server consulting to help your company utilize fault-tolerant server clusters designed to deliver 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too create zero-downtime server clustering solutions based on Windows Server Cluster 2003, Progent's Certified Windows consultants ensure that your non-stop server clusters are set up to optimize the strategic advantage of your computer network.
24 Hour Windows Server 2016 Workgroup clusters Onsite Technical Support
Remote On-site Support Windows Server 2016 Workgroup clusters
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Select Topic: