Urgent Remote Consulting for Chandler Arizona UNIX, Linux, or Solaris SystemsFor small and midsize businesses located in Chandler Arizona, Progent offers support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has delivered online support to companies in all 50 states in the U.S. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE network specialists for complex connectivity issues, as well as the assistance of CISA and CISSP-accredited security engineers to handle high-level security design and business continuity preparedness.

Progent's remote support services represent excellent value because they are equipped with the practical experience and the sophisticated tools to resolve the majority of information system problems rapidly. Efficient support reduces direct costs since service calls accumulate a smaller number of chargeable minutes. Remote help also eliminates the expense of sending an engineer to your location. Your organization benefits even more in incidental expenses by reducing or avoiding network outages and related costs stemming from business discontinuity, upset clients, unproductive workers, and distracted executives.

Progent's pricing model for remote support is structured to get the most out of your IT service investment. Progent charges on a per-minute basis for phone consulting, so you pay only for the support that you receive. Unlike typical remote service organizations, Progent asks for no service activation surcharge or minimum fees. Progent's one-minute granularity and simple model for billing avoid situations where speedy. minor fixes somehow end up as big tabs. Progent's skill at handling problems quickly results in your company spending less cash.

Progent's Remote Technical Support Tools
Over the years, Progent has fine tuned a collection of customized tools and field-proven methodologies that promote the highest level of effectiveness for remote technical support and troubleshooting for small business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology allows the staff of Progent's remote service group to connect to your company's environment without violating system security.

Progent's highly evolved service database system maintains extensive documentation for all service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the history of support provided to every Progent customer by any engineer. This database of anomalies and solutions is stored as a readily retrievable internal knowledge base that enables Progent's online technical engineers to communicate their knowledge company-wide to ensure that the quality of Progent's technical support improves daily. Progent's advanced certifications and working associations with important vendors such as Cisco and Microsoft permit access to other massive technical knowledge bases and allow fast access to vendors' in-house product engineers so Progent's remote consulting specialists are able to come up with optimal resolutions quickly.

Initiate Online UNIX/Linux, Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's phone services in Chandler Arizona or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical need for network support, go to Immediate Urgent Support.

Online Support Services Available from Progent
Progent's phone-based network support experts have certified skills in a comprehensive set of disciplines. This breadth of technical skills allows Progent's engineers to resolve practically any problem likely to crop up in a small or midsize company network. Credentials awarded to Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Associate.

To help customers with mixed-OS networks, Progent also offers the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote support services available from Progent to companies in Chandler include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote consulting services cover a broad range of information technology including system architecture, email systems, system and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware economization and easy management, and migration from older applications to current Windows or Linux-powered solutions. Progent's team-oriented methodology for solving network issues enables fast escalation, if necessary, to engineers with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX and Linux consultants can offer emergency online help for analyzing problems within UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Infrastructure Consultants for Chandler ArizonaThe Cisco CCIE credential is the premier recognition for network infrastructure professionals, and validates a person's networking knowledge at the expert level. CCIEs know how to handle the most difficult issues surrounding network infrastructure planning, deployment, maintenance, security, and repair. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating problems with IOS network management utilities and coming up with alternate approaches or identifying software updates. CCIEs offer excellent value since their broad experience permits them to fix even the most difficult problems quickly. In common cases, less qualified consultants can struggle for hours or days with the same tasks that a Cisco-qualified CCIE can fix in a few minutes. Few service firms make CCIEs accessible to assist small and medium sized companies. Progent offers fast telephone access to a Cisco CCIE so you can receive urgent help for severe network issues that are crippling worker efficiency but are not within the experience of your ordinary IT support group or consultant. Progent's CCIE engineers can tie into your environment using sophisticated on-line troubleshooting tools to provide efficient, safe, and economical analysis and repair. Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's top-selling selection of connectivity appliances including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst family switches, as well as Virtual Private Network products.

  • Authorized Windows Experts
    Microsoft Windows Expertise for Chandler ArizonaProgent's Microsoft-expert remote service experts can deliver computer repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can help your company with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 Server deployment, MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange 2010 maintenance, SharePoint Server 2016 migration expertise, SharePoint 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent in addition offers a full range of online desktop consulting and support services including Microsoft Windows 7 migration help, moving to 64-bit workstation software, configuring Office 2010, and automating Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier System Security Experts
    CISSP Premier Network Security Experts for Chandler ArizonaProgent's qualified CISSP, ISSAP, and CISM security engineers can provide a range of security solutions that can bolster the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help you to recuperate quickly after a damaging breach. Security services offered by Progent cover comprehensive security evaluation using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; rapid recovery from malicious assaults; integrating firewalls; establishing secure techniques for off-site and mobile access; protecting your email infrastructure from viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help organizations of any size integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Additional Support Services Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special IT projects that small businesses often request. Progent's rates for longer-term development or consulting tasks are set according to the qualifications of the consultants required. Progent's background in these important fields of computer technology enables clients to execute major projects economically and on schedule. Progent's special remote engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center programs for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk support services are ideal for small organizations who lack the budget to assemble and manage an in-house Help Desk but who require quick response from an efficient Call Center with proficient telephone support plus the available expertise to escalate complex trouble tickets to advanced engineers.

    Progent's Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can support you in establishing an effective new Help Desk or revamping your established one, selecting or customizing Help Desk software products to address the special requirements of your company, or providing temporary phone support staff to work with your internal Help Desk group to handle high-demand events like software migrations, major upgrades, or installing new business software.

    Progent's Help Desk staff of experienced network professionals gives your computer users in Chandler Arizona quick contact with a reliable support resource with years of background providing phone support and remote repair service for networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center recognition as a crucial enabler of business efficiency, and Progent's goal is to resolve rather than merely document network issues.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts staff can supply online advanced engineering support and education in specific business application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and training for Microsoft applications such as Microsoft CRM, MS Project, Word, and Office Excel. To learn more information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Mac consultants can nurture the artistic components of Mac computing by delivering phone-based consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a large selection of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with specific projects like scanning or digitizing audio/video or building an audio/video post production lab.

    Online Network and Server Monitoring Support
    Progent offers companies in Chandler Arizona remote computer system monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your environment so that your computer maintenance is proactive and automated. By uncovering possible issues before they expand into crashes, remote monitoring can avoid disruptive and expensive network crises. Progent can also provide help with system monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft environments, or networks that support a mix of operating systems.

How Your Chandler Arizona Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online expertise with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services

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