Immediate Phone Help for Chandler Arizona UNIX or Linux SystemsFor small businesses in Chandler Arizona, Progent provides technical support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has delivered online support to companies in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity issues, as well as the assistance of CISA and CISM-certified security engineers to help with high-level security architecture and business continuity preparedness.

Progent's remote support engineers represent exceptional leverage due to the fact that they are equipped with the practical experience and the sophisticated technology to solve the majority of network problems quickly. Efficient support lowers immediate costs because solutions accumulate a smaller number of chargeable minutes. Online help also avoids the expense of sending an engineer to your location. Your organization benefits even more in incidental costs by minimizing or eliminating network downtime and associated costs due to business disruption, disgruntled customers and vendors, idle employees, and distracted management.

Progent's billing policy for remote help is structured to maximize the impact of your IT service investment. Progent charges by the minute for phone assistance, so you owe exclusively for the support that you actually get. Unlike typical online support companies, Progent imposes no initialization fee or minimum payments. Progent's per-minute granularity and simple policy for billing eliminate situations where speedy. minor solutions somehow turn into major bills. Progent's skill at disposing of technical issues quickly translates into your business saving cash.

Progent's Remote Technical Support Technologies
Over time, Progent has refined a set of customized technologies and proven methodologies which permit the maximum degree of efficiency for remote consulting and troubleshooting for small and midsize business information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity allows the engineers of Progent's remote service group to connect to your company's environment without breaching system security.

Progent's advanced technical support reporting system maintains extensive documentation for all service that Progent's customers have received. Progent's staff engineers have access to the records of all help rendered to each client by any Progent consultant. This archive of trouble tickets and resolutions is structured as a quickly exploitable proprietary knowledge base that enables Progent's online technical engineers to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's advanced accreditations and working associations with key vendors including Cisco and Microsoft permit access to additional extensive technical support knowledge bases and allow quick access to manufacturers' internal engineering staff so Progent's remote service experts are able to find the best solutions quickly.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote services in Chandler Arizona or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Emergency Support.

Online Network Support Services Provided by Progent
Progent's phone-based support professionals have credentials in a comprehensive set of technologies. This broad range of capability permits Progent's engineers to manage almost any emergency that may occur in a small or midsize company network. Credentials earned by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.

To provide assistance to clients with multi-operating system networks, Progent also provides the support of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Phone-based support provided by Progent to customers in Chandler include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad spectrum of computer technology including system infrastructure, messaging solutions, system and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server hardware economization and easy administration, and transitioning from older applications to the latest MS Windows or Linux-powered solutions. Progent's team-oriented approach to solving network issues enables quick escalation, when required, to consultants with task-relevant experience to tackle challenging situations. This expedites solutions of urgent problems, reduces network downtime, and cuts support expense.

    Progent's UNIX/Linux consultants can provide emergency remote assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems based on popular derivatives of UNIX such as:

    Major Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco Consultants for Chandler ArizonaThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network infrastructure professionals, and indicates an individual's network technology knowledge at the master level. Cisco qualified CCIEs know how to handle the most intractable challenges occurring in network infrastructure design, integration, maintenance, security, and repair. Cisco CCIEs operate with the highest priority with Cisco's in-house engineers in isolating problems with Cisco IOS network management tools and coming up with alternate approaches or identifying program updates. Cisco CCIEs offer excellent value since their broad experience allows them to find solutions for the most intractable problems rapidly. In many cases, less experienced engineers can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can resolve in minutes. Few service providers make Cisco CCIEs available to support small and mid-size companies. Progent offers quick telephone contact with a Cisco-qualified CCIE so you can receive timely assistance for complex network infrastructure problems that are impacting business efficiency but are not within the comfort zone of your local computer service resources. Progent's Cisco CCIE engineers can interface to your computer system by means of sophisticated remote troubleshooting technology in order to provide efficient, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's popular family of infrastructure products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst switches, as well as VPN products.

  • Certified Microsoft Windows Support
    MS Windows Support for Chandler ArizonaProgent's Microsoft-certified online support professionals can deliver computer system repair and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can help your company with a wide variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business migration support, Microsoft Lync Server management and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows Essentials migration and cloud integration.

    Progent also offers a broad range of remote desktop support services including Windows 7 migration support, upgrading to 64-bit desktop applications, configuring Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Consultants
    CISSP Certified System Security Consultants for Chandler ArizonaProgent's qualified CISSP, ISSAP, and CISM security consultants can provide a variety of security solutions that can strengthen the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or help your business to recover rapidly following a damaging penetration. Security consulting services offered by Progent include: in depth network security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; quick recovery from malicious attacks; setting up firewalls; establishing secure techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote consulting to help organizations of any size integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that utilize physical IT assets along with cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of cloud integration support services that include Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has over two decades of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Additional Consulting Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for contract projects that small businesses frequently request. Billing charges for ongoing consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these important fields of computer technology allows customers to execute major initiatives within budget and on schedule. Progent's special online engineering solutions include:
  • Help Desk Call Center Services
    Progent's Help Desk support alternatives for small companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are well suited for small companies who lack the money or time to create an internal Help Desk but who want quick communication with a dependable Call Center with proficient phone assistance plus the in-depth expertise to escalate the most challenging problems to advanced engineers.

    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk consulting services can aid you in building an effective new Help Desk Call Center or enhancing your established organization, evaluating or modifying Call Center software to handle the particular needs of your business, or adding temporary phone support personnel to reinforce your internal Help Desk Call Center team to deal with high-demand situations like software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of veteran network experts provides your computer users in Chandler Arizona immediate assistance from a dependable technical support resource with years of background delivering phone help and online repair service for networks powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Call Center perception as a crucial enabler of business success, and Progent's policy is to resolve rather than simply report technical problems.

  • Applications Support: Education, Custom Development, and Integration
    Progent's Applications Consulting staff can supply remote advanced engineering support and training in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Excel. To learn additional information on Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Apple Mac professionals can nurture the imaginative components of Mac systems by delivering phone-based consulting support and education in imaging, sound, and motion video. Progent's support professionals offer help in a large selection of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special projects like capturing or digitizing audio or video or configuring an audio/video post production lab.

    Online Network Monitoring Services
    Progent can provide companies in Chandler Arizona online network monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your business so that your network support is proactive and automated. By uncovering emerging issues before they result in crashes, remote monitoring can head off stressful and costly service crises. Progent can also utilize system monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows environments, or environments based on a variety of operating systems.

How Your Chandler Arizona Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent online expertise with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or refer to Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services

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