Urgent Remote Consulting for Chandler Arizona UNIX or Linux NetworksFor small and midsize businesses located in Chandler Arizona, Progent offers technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft platforms. Progent has delivered online support to companies in every state in the U.S. (Refer to Progent's customer recommendations). Progent also offers the expertise of CCIE-qualified engineers for challenging connectivity problems, as well as the assistance of CISSP-certified security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's online technical support engineers offer exceptional value due to the fact that they have the practical background and the advanced technology to solve most information system issues rapidly. Efficient support reduces direct expenses because service calls take up a smaller number of billable consulting minutes. Online help also eliminates the cost of sending an engineer to your location. Your company benefits even more in incidental expenses by minimizing or eliminating network outages and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's pricing model for online support is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you pay just for the services that you receive. Unlike typical remote support organizations, Progent asks for no service activation surcharge or minimum payments. Progent's per-minute billing unit and simple model for billing eliminate situations where fast fixes somehow end up as large tabs. Progent's skill at handling technical issues quickly translates into your company spending less money.

Progent's Online Service Tools
Through years of experience, Progent has refined an arsenal of optimized technologies and proven methodologies that promote the highest degree of effectiveness for online technical support and troubleshooting for small business IT systems. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology enables the engineers of Progent's remote service group to interface to your computer system without breaching system security.

Progent's powerful service reporting application keeps comprehensive documentation for all service that Progent's clients have received. Progent's team consultants have the benefit of the specifics of services rendered to each Progent client by every engineer. This history of trouble tickets and repairs is stored as a readily retrievable proprietary knowledge base that enables Progent's online technical professionals to share their experiences with the whole team to ensure that the quality of Progent's support improves over time. Progent's advanced accreditations and close associations with key vendors including Cisco and Microsoft permit access to other extensive support databases and permit priority response from vendors' in-house engineering staff so Progent's remote consulting specialists are able to determine optimal solutions quickly.

Start Receiving Remote UNIX, Linux, Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's phone support in Chandler Arizona or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, go to Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's online consulting experts have certified skills in a comprehensive set of technologies. This wide range of capability permits Progent's consultants to address practically any emergency likely to take place in a small company information system. Credentials earned by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Professional.

To support businesses with mixed-OS networks, Progent also provides the skills of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.

Remote technical services available from Progent to clients in Chandler include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services address a broad array of computer technology including system infrastructure, email solutions, network and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware economization and simplified administration, and migration from legacy applications to current MS Windows or Linux solutions. Progent's group-oriented methodology for solving technical problems enables quick escalation, if necessary, to consultants with appropriate expertise to handle complex scenarios. This accelerates solutions of critical problems, reduces lost productivity, and cuts service costs.

    Progent's UNIX/Linux consultants can offer emergency online assistance for analyzing anomalies affecting UNIX/Linux networks powered by popular variants of UNIX including:

    Major Linux platforms for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Chandler ArizonaThe Cisco Certified Internetwork Expert certification is the top accreditation for network engineers, and indicates a consultant's technical skills at the expert level. Cisco qualified CCIEs can handle the most complex issues associated with network design, integration, maintenance, protection, and problem solving. CCIEs operate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with workarounds or locating program patches. CCIEs represent an excellent value because their broad experience allows them to fix the most intractable problems rapidly. In common cases, less experienced consultants can struggle for hours or days with identical problems that a CCIE can dispose of in minutes. Few consulting organizations make CCIEs accessible to support small and medium sized companies. Progent offers quick telephone access to a Cisco-qualified CCIE so you can get urgent support for severe network issues that are impacting worker efficiency but are outside the scope of your local computer maintenance group or consultant. Progent's CCIE engineers can connect to your network by means of state-of-the-art on-line support technology to provide quick, secure, and affordable diagnosis and remediation. Progent's CCIEs can provide consulting for the entire range of Cisco's top-selling family of connectivity products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.

  • Certified MS Windows Expertise
    Windows Support for Chandler ArizonaProgent's Microsoft-certified online support engineers can deliver network problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a broad range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint 2016 migration consulting services, SharePoint Server 2019 design and deployment, Microsoft Teams configuration help, Skype for Business Server planning and deployment consulting, Lync Server 2013 integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a broad range of online PC desktop consulting and support services such as Microsoft Windows 7 migration support, preparing for to 64-bit desktop applications, integrating Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Certified Network Security Professionals
    CISSP Certified Network Security Consultants for Chandler ArizonaProgent's qualified CISM and CISSP security engineers can provide a range of security solutions that can strengthen the protection of your UNIX, Linux, Sun Solaris, Mac or Windows network against attacks or assist your business to recuperate rapidly following a serious breach. Security consulting services offered by Progent cover in depth security analysis using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; quick recovery from virus and worm assaults; installing firewalls; building secure architectures for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote support services to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that combine physical IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has over two decades of background delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Additional Support Services Available from Progent
Progent offers the services of world-class online consulting professionals for special projects that small businesses often request. Billing rates for longer-term development or consulting projects are determined based on the level of expertise of the consultants assigned. Progent's background in these special areas of computer technology enables customers to execute major projects within budget and on schedule. Progent's special remote engineering services include:
  • Call Center Services
    Progent's Help Desk support programs for small companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Call Center services are well suited for small businesses who lack the resources to support an in-house Call Center but who require fast response from a dependable Call Center with proficient phone support plus the available expertise to escalate complex problems to advanced engineers.

    Progentís shared Help Desk services allow your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) tool for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in creating an effective new Help Desk or enhancing your current one, identifying or enhancing Help Desk software to meet the unique requirements of your business, or adding occasional online personnel to supplement your internal Help Desk group during demanding situations such as software migrations, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of experienced information technology professionals gives your clients in Chandler Arizona fast assistance from an efficient technical support group with years of background providing phone consulting and online troubleshooting for networks powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk Call Center perception as a solid driver of company success, and Progent's goal is to solve rather than simply track technical problems.

  • Business Applications Services: Training, Customization, and Integration
    Progent's Applications Experts staff offers phone-based advanced engineering expertise and education in specific application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft applications such as CRM, Project, Office Word, and Microsoft Office Excel. To find out more concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the imaginative elements of Apple Mac computing by offering remote consulting services and training in graphics, sound, and video. Progent's support professionals offer assistance in a large selection of Macintosh programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with special jobs like scanning or digitizing audio or video or configuring an audio/video production facility.

    Online Network Monitoring Services
    Progent can provide businesses in Chandler Arizona remote network monitoring services based on MS Operations Manager network monitoring, customized by Progent for your environment so that your network maintenance is proactive rather than reactive. By spotting potential problems before they expand into crashes, automated monitoring can avoid inconvenient and costly network breakdowns. Progent can also utilize system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or networks based on a variety of OS platforms.

How Your Chandler Arizona Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or see Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
(678) 899-6420 Scottsdale Network Support Services




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    Progent can provide affordable remote access to consultants skilled in a broad array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent offers expertise for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to install, upgrade, or maintain backup systems for a range of topologies such as on-premises, edge to datacenter, cloud-based, or a mix.

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    Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.

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    Progent's Solaris family support experts provide small businesses and developers assistance with administering and supporting Sun Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you an easy single source to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine physical IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

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    Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete information technology outsourcing solution that improves network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer service experts.

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    For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network specialists offer a variety of IT support services such as project management, SOX compliance, office moves, enterprise security, network design, on-site or remote emergency support, and technical support for collocation hosting environments. A Progent IT architect can show you how to design a multi-office network that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large enterprises plan, integrate and support major rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.

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    Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as economical services created to help your company to detect and resolve a most IT network issues before they get big enough to disrupt your business.

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    Progentís Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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    Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration consulting support.

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    Progent's Linux consulting services offer small and mid-size businesses and software developers help with managing and supporting Linux computers that run with Microsoft-powered technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise provides you with an easy single consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your changing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Progent is one of the most expert network consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for typical situations including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.

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    Progent's Support Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a transparent arm of your network consulting team.

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