Fast Remote Technical Support for Chandler Arizona UNIX, Linux, or Solaris SystemsFor small companies in Chandler Arizona, Progent offers technical support for information systems powered by UNIX or Linux or for networks that include a mix of UNIX and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the United States. (See Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for challenging infrastructure problems, plus the services of CISSP and CISM-certified security consultants to handle advanced security architecture and business continuity planning.

Progent's online support engineers offer exceptional leverage because they have the practical background and the advanced tools to resolve the majority of information system issues rapidly. This reduces direct costs since solutions take up fewer chargeable consulting minutes. Remote help also avoids the cost of sending an engineer to your location. Your company saves additionally with incidental expenses by reducing or avoiding system outages and associated costs due to business discontinuity, disgruntled clients, unproductive workers, and de-focused executives.

Progent's billing policy for online help is designed to stretch your network support investment. Progent charges per minute for phone assistance, so you are billed exclusively for the services that you receive. Unlike typical remote support organizations, Progent asks for no startup charge or minimum payments. Progent's one-minute granularity and simple model for billing save you from situations where quick repairs somehow turn into big tabs. Progent's skill at handling problems efficiently results in your business spending less cash.

Progent's Remote Technical Support Technologies
Over time, Progent has developed a collection of optimized technologies and field-proven methodologies which ensure the highest level of efficiency for online technical support and repair for small business computer networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology allows the staff of Progent's remote service group to connect to your company's system remotely without violating corporate security.

Progent's sophisticated technical support database application stores thorough documentation of all support that Progent's clients have received. Progent's team engineers have the benefit of the history of support rendered to each Progent customer by any consultant. This history of anomalies and fixes is stored as a quickly accessible proprietary database that permits Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's support improves daily. Progent's high-level accreditations and close relationships with important technology companies such as Cisco and Microsoft make available additional extensive technical knowledge bases and permit quick access to manufacturers' internal engineering staff with the result that Progent's online consulting specialists are able to determine the best solutions promptly.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's phone support in Chandler Arizona or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Urgent Support.

Phone-based Technical Services Provided by Progent
Progent's online consulting professionals possess credentials in a comprehensive set of technologies. This wide range of capability enables Progent's engineers to address almost any crisis that may take place in a small company information system. Credentials earned by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Professional.

To help businesses with mixed-platform networks, Progent also provides the support of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Phone-based support services Offered by Progent to small businesses in Chandler include:

Additional Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses often need. Progent's rates for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these special areas of information technology allows clients to complete major projects within budget and on schedule. Progent's special remote consulting services include:
  • Call Center Expertise
    Progent's Call Center programs for small and midsize companies with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk support services are ideal for small companies who don't have the money or time to assemble and manage an internal Call Center but who require quick access to an effective Call Center with proficient telephone support plus the in-depth expertise to escalate complex problems to high-level engineers.

    Progent's Co-managed Help Desk services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution built around the leading professional services automation tool for managing end-user service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting services can guide you in building an efficient new Help Desk or enhancing your established one, selecting or enhancing Help Desk software to handle the special requirements of your business, or adding occasional phone support personnel to reinforce your in-house Help Desk team to handle demanding situations such as software transitions, major updates, or rolling out new business software.

    Progent's Call Center staff of seasoned network consultants gives your computer users in Chandler Arizona quick assistance from an effective technical support resource with substantial background offering telephone-based consulting and remote repair service for IT systems powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk recognition as a major enabler of company productivity, and Progent's intent is to fix rather than simply record network issues.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting staff offers remote advanced engineering expertise and training in key business application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Office Excel. To find out more about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac professionals can nurture the creative facets of Macintosh computing by delivering remote consulting support and training in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs such as scanning or digitizing audio or video or building an audio/video production studio.

    Online Network Monitoring Support
    Progent can provide companies in Chandler Arizona online computer system monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your environment so that your IT maintenance is proactive rather than reactive. By spotting potential issues before they expand into network outages, proactive monitoring can minimize stressful and expensive service crises. Progent can also utilize system monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or systems that incorporate a mix of operating systems.

How Your Chandler Arizona Business Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based help with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Online Support, telephone 1-800-993-9400, or go to Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services




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    Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to plan, implement, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly challenging problems, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and post-migration technical help.

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    Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the security capabilities addressed under GIAC certification including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Progent offers nationwide urgent phone support and troubleshooting services for companies who run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by extending user efficiency and limiting the hours charged for network analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the toughest network problems.

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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical assets.

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    Cisco's Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and management of wireless access points, tuning wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller solutions.

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    Progent's Jabber consultants offer online or onsite expertise to help businesses of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up building a cohesive Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

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    Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique business requirements. Progent's Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting support for secure, corporate-wide information sharing plus integration with CRM applications.

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    Dynamics GP allows you to grow and manage your company better by offering deep access to decision-driving data and a fast ROI. Dynamics GP confers important productivity benefits such as its ability to expand the presence of your company, manage your financials, computerize financial processes, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can help you configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP software.

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    Progent can provide the services of a certified consultant with an extensive background integrating products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or maintain a video conferencing solution that protects your current investment and maximizes the strategic value of your IT system. Progent also offers the services of network infrastructure consultants who can help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and expandability you need to accommodate your telepresence solution.

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    Midsize Office Network Consulting Service

    Progent provides technical support for medium size companies who have 100 to 250 system users. The mid-size company or office has typically been an overlooked segment of the market for network consulting services. The cost structures and support access practices of large third-party service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose advanced technology and sophistication are frequently similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT support expenses of an SMB while offering the small organization with big-company support from professional, IT consultants knowledgeable in a wide array of small business technologies. If your medium size company or small business is searching for the quality of IT help needed for a medium size organization without paying enterprise costs, call Progent.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and safer AD implementation. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime.

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    Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent arm of your IT consulting staff.

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    Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that require network service with the flexibility associated with with small organizations but which includes professional communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a remote office located anywhere in California or any region served by Progent's engineers, Progent can provide a wide range of on-premises and off-site IT consulting services and system architecture assistance.

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    Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange installations or updates and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.

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    Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP is a financial and ERP tool built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular design you are able to license only the functions you currently require, with the option to add users and increase functionality when necessary. Progent's Microsoft Dynamics GP consulting engineers can show you how to install, customize and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier version.

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