UNIX and Linux Phone-based Support Services for
Chandler Enterprise and Small Business IT Network Environments
For small companies located in Chandler Arizona, Progent offers support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the services of CISA and CISM-accredited security engineers to handle high-level security design and business continuity preparedness.
Progent's remote technical support engineers represent excellent leverage because they have the real-world experience and the sophisticated tools to resolve the majority of network problems rapidly. Efficient support reduces direct expenses since service calls accumulate a smaller number of billable consulting minutes. Online support also eliminates the expense of sending a consultant to your office. Your organization benefits even more in incidental costs by reducing or avoiding network downtime and associated costs resulting from business disruption, disgruntled clients, unproductive workers, and distracted management.
Progent's billing model for remote support is designed to stretch your network support investment. Progent charges per minute for phone assistance, so you are invoiced exclusively for the support that you receive. Unlike many online support companies, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and clean model for billing avoid scenarios where fast repairs manage to turn into large tabs. Progent's skill at handling technical issues efficiently results in your business spending less cash.
Progent's Online Service Tools
Through years of experience, Progent has developed an arsenal of optimized tools and proven methodologies which allow the maximum degree of effectiveness for online consulting and repair for small and midsize company computer networks. Progent offers secure VPN support for gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN technology permits the engineers of Progent's Technical Response Center to link to your computer system without violating system security.
Progent's powerful service database application stores thorough documentation describing all service that Progent's customers have received. Progent's staff consultants have access to the records of assistance delivered to every customer by every consultant. This database of anomalies and repairs is organized as a conveniently retrievable internal knowledge base that allows Progent's remote technical professionals to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working associations with major industry leaders including Cisco and Microsoft make available other extensive technical support databases and permit fast access to manufacturers' in-house engineering staff with the result that Progent's online consulting experts are able to determine the most efficient resolutions quickly.
Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Chandler Arizona or to find out additional information about Progent's phone support programs, contact Progent at
Online Support Services Offered Progent
Progent's remote technical support professionals possess credentials in a comprehensive set of disciplines. This broad scope of technical skills permits Progent's consultants to address practically any emergency that may take place in a small or midsize business network. Certificates held by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.
To provide assistance to clients with mixed-operating system environments, Progent also offers the skills of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.
Phone-based support available from Progent to small businesses in Chandler include:
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote consulting services address a broad range of computer technology such as network architecture, messaging solutions, network and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server hardware consolidation and easy management, and migration from older systems to the latest Windows or Linux-powered environments. Progent's group-based approach to resolving network problems enables fast escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites solutions of urgent problems, reduces network downtime, and cuts service expense.Progent's UNIX and Linux consultants can offer urgent phone-based help for resolving problems affecting UNIX/Linux systems powered by leading versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco CCIE certification is the top recognition for network engineers, and validates a person's technical skills at the expert level. Cisco qualified CCIEs can deal with even the most intractable issues surrounding network planning, installation, administration, security, and problem solving. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house engineers in analyzing problems with Cisco IOS network administration tools and developing workarounds or locating program updates. Cisco qualified CCIEs are an excellent value since their deep experience allows them to resolve even the most complex problems quickly. In typical cases, less qualified consultants can wrestle for many hours or days with identical tasks that a CCIE can fix in minutes.
Few consulting organizations make Cisco-qualified CCIEs available to assist small and medium sized businesses. Progent offers quick phone access to a Cisco authorized CCIE so your company can get immediate help for severe network infrastructure problems that are hurting business productivity but are outside the comfort zone of your ordinary IT maintenance providers. Progent's Cisco-qualified CCIE support experts can communicate with your computer system using advanced on-line support tools in order to provide fast, safe, and economical analysis and repair.
Progent's Cisco CCIEs offer consulting for the complete line of Cisco's market leading family of infrastructure appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, as well as VPN technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert online support experts can provide computer system troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of support engineers who can help you with a broad variety of platform support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 design and integration, Microsoft Teams integration, Skype for Business Server migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad range of online PC desktop consulting and support services such as Windows 7 integration, moving to 64-bit desktop software, integrating Office 2010, and streamlining PC desktop image creation.
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CISSP, ISSAP, and CISM Premier System Security Experts
Progent's certified CISSP, ISSAP, and CISM network security engineers offer a range of system protection services to bolster the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against assaults or help your business to clean up rapidly after a damaging breach. Security consulting services offered by Progent include: in depth security audits using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recovery from malicious assaults; setting up firewalls; designing safe architectures for remote and mobile communication; securing your email infrastructure against spam and directory harvest attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting services to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that utilize on-premises resources as well as public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent can provide the skills of world-class online consulting experts for contract projects that small companies often request. Billing rates for longer-term consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's experience with these special areas of computer technology allows clients to execute major initiatives within budget and on schedule. Progent's special online consulting solutions include:
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Help Desk Call Center Support
Progent's Call Center programs for small and midsize businesses with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk support services are a convenient solution for small businesses who don't have the money or time to create an internal Call Center but who want quick access to a reliable Call Center with professional phone support as well as the available expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Help Desk consulting services can support you in establishing an efficient new Help Desk Call Center or improving your established organization, evaluating or modifying Call Center software products to handle the special demands of your company, or adding occasional online staff to reinforce your existing Help Desk Call Center resources to deal with high-demand events like software transitions, major upgrades, or installing new applications.
Progent's Help Desk Call Center team of seasoned network experts gives your clients in Chandler Arizona rapid communication with an effective technical support resource with years of background delivering telephone-based support and remote diagnostics for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk Call Center recognition as a significant driver of company productivity, and Progent's policy is to solve rather than merely track technical issues.
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Business Applications Support: Education, Custom Programming, and Integration
Progent's Applications Consulting Team offers online advanced engineering expertise and training in special application fields including ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To learn more about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Mac consultants can promote the artistic elements of Macintosh environments by providing phone-based help services and education in graphics, audio, and motion video. Progent's support professionals offer assistance in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common projects such as capturing or digitizing audio/video or configuring an audio/video production lab.
Online Network and Server Monitoring Services
Progent can provide businesses in Chandler Arizona online network and server monitoring services based on Microsoft Operations Manager network monitoring, adapted by Progent to accommodate your environment so that your network maintenance is proactive and automated. By uncovering potential trouble spots before they cause crashes, system monitoring can minimize inconvenient and expensive service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that incorporate a combination of operating systems.
To contact Progent about urgent online assistance with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Nationwide Phone-Based Help, phone
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
| City | Address | Phone | Link |
| Chandler | 2925 E Riggs Rd Chandler, AZ 85249 United States |
(480) 530-0566 | Chandler Network Support Services |
| Glendale | 5350 W Bell Rd Glendale, AZ 85308 United States |
(623) 321-5101 | Glendale Network Support Services |
| Mesa | 625 W Southern Avenue, Suite E Mesa, AZ 85210 United States |
(480) 530-0404 | Mesa Network Support Services |
| Phoenix | 1 N 1st Street Phoenix, AZ 85004 United States |
(480) 666-8967 | Phoenix Network Support Services |
| Scottsdale | 17470 N Pacesetter Way Scottsdale, AZ 85255 United States |
(678) 899-6420 | Scottsdale Network Support Services |
An index of content::
Exchange 2019 Data Loss Prevention Technical Support Services
Exchange 2019 Migration Remote Troubleshooting
Progent can help your organization in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Consultancy ProSight network asset documentation management
ProSight domain expiration management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Microsoft Exchange Upgrade Remote Technical Support
Network Consultants Microsoft Exchange Upgrade
Progent is one of the most qualified network consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full advantages of Exchange 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Setup and Support Virus Recovery
Support and Setup ProSight Endpoint Protection Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
NetApp SAN Fabric Consulting Services
NetApp MetroCluster Troubleshooting Services
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) away from one another. Progent's roster of seasoned IT consultants can help you to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to verify adherence with industry standards and regulatory mandates.
Outsourcing Microsoft Windows 2003 Cluster Server
Computer Consultant Windows Cluster
Progent provides Microsoft Windows Cluster Server assistance to help your business deploy fault-tolerant server clusters designed to provide 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too build high availability server clustering environments based on Windows Server 2003 Cluster, Progent’s Certified Windows engineers make sure that your zero-downtime clustered servers are set up to maximize the competitive advantage of your information system.
Dynamics 365 Business Central Troubleshooting
Consulting Services Dynamics 365 NAV
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory, operations control, capacity planning, procurement, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can assist you to manage your older Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment.
Windows SharePoint Services Technical Support
Microsoft Office SharePoint Server 2019 Online Consulting
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and data. SharePoint offers a central spot for your employees or clients to access, organize, distribute and interact with useful data, documents, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information they’ve developed in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can help you to support your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
Online Support Microsoft Configuration Manager 2007
SCCM 2007 Migration Support Services
Progent can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve compliance, and increase worker output by making sure that critical applications stay current, managing product licenses, and reporting resource usage patterns to help you make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Internal Security Inventory Consultant
Information Risk Evaluation Consultants
Progent provides small businesses a pair of ultra-affordable security evaluation packages that provide, at a preset price, remotely administered scans of your network security profile which are analyzed by professional security specialists who interpret the data collected by the scan, present objective evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your network's vulnerability to assault.
MS SQL 2008 Professional
Network Consultants Microsoft SQL 2008
Progent's Microsoft-Premier SQL consultants offer a range of support services to assist small companies to design, configure, administer, and troubleshoot SQL 2008 solutions so that they gain the maximum competitive benefit from this advanced relational database platform. Also, Progent can provide assistance with network infrastructure, company-wide protection, and software development to increase the strategic value of your SQL Server network.
Online Office Word Training Implementation Consulting Companies
Live Online Windows 10 Learning
Progent's webinars provide small businesses the affordability, convenience, and versatility of virtual learning and the proven pedagogic techniques of experienced instructors who employ sophisticated technology to simulate real-time, participatory classes. Progent can provide online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics accounting and management information solutions such as MS Dynamics GP (Great Plains); plus other popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Online Troubleshooting Small Business
Small Business Online Technical Support
If you have a company information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your organization from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By providing IT consulting help when you need it, offering specialized expertise for critical applications, offering unique services such as automated network monitoring, and charging only for services you receive, Progent offers you an affordable solution for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT network and to benefit from fast access to the skilled consulting ordinarily available only to enterprises who are able to support a large in-house IT group.
Network Engineer Cisco ASA Firepower
Specialists ASA 5500-X Firewall with Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Online Consulting Solaris
Solaris Engineer
If your business computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for simple administration, seamless dataflow, high availability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence support services include network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical support and repair, on-site technical support, and Help Desk Call Center services.
Largest Technology Professional PCLinuxOS Linux
CentOS Linux Remote Support Services
If your company is developing UNIX or Linux software on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how without the continual hassle of managing your company information system. By using smart network monitoring and by providing remote and in-person support when your business needs it, Progent offers an economical way for supporting an information system that features high reliability, security, and efficiency. Progent's Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
On-site Technical Support Extended Call Desk
Virtual Support Desk Remote Troubleshooting
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
Support Consultant Montana
Immediate Maine Small Business Computer Consulting Firms
Progent’s Technical Response Center (TRC) provides affordable national after-hours online assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone help and remote secure network access to troubleshoot and repair technical problems quickly and economically.
CCIE Expert Certified Cisco Routers Consulting
IOS XR Software Computer Consultant
Cisco has designed a full array of routers that includes routers designed to deliver the protection, performance, and availability required by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
ProSight Data Protection Services ECHO Consulting Services
Network Engineer Cloud Backup Security and Compliance
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.
24-Hour Project Pilots Consultancy
Project Planning Consultants
For enterprise project management assistance, Progent can provide the services of veteran information technology professionals with years of experience in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to leading practices to make sure development or deployment projects are completed on schedule and within budget.
Non-stop Network Remote Support Services
Help and Support Non-stop Network
Progent’s fault tolerant system consultants offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, non-stop Internet connection design, non-stop data center consulting, and other fault-tolerant networking support to help your small business create a non-stop network for strategic applications. Progent possesses the knowledge and experience to develop economical, high-availability systems by deploying the evolving suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a fully redundant Internet connection and intelligent system load balancing.
Top Support Outsourcing Microsoft Lync 2013
Microsoft Experts Lync Server 2013 Back End Server Services
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Private Cloud Integration Consulting Services
Private Cloud Hosting Consultancy
Progent’s private cloud hosting service enables small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. You can take advantage of Progent’s private cloud to avoid major capital costs for the purchase, upkeep, and management of network hardware and facilities while achieving the highest levels of system reliability and physical security.
Carrier Routing System Consulting Services
24-7 500 Router Consultant
Cisco offers a full array of routers that includes routers designed to deliver the security, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Wi-Fi IP phone integration Online Troubleshooting
Best Wi-Fi VoIP phone integration Information Technology Consulting
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for workers who are mobile within campus, warehouse, health-care or other environments where management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and fine tune many key pieces of your wireless infrastructure including APs, routers, wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide online and onsite support to help you build and administer a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Extended Help Desk Network Consultants
Shared Call Center Professional
Progent's Network Contact Center Outsourcing Services for PC desktop support are intended specifically for small businesses who require fast access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
ProSight infrastructure documentation management Consult
Consulting ProSight client credential management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Consultants Microsoft Dynamics Business Central
Dynamics NAV ERP Programming
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory control, operations, capacity planning, purchasing, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central experts can assist company to maintain your legacy Dynamics NAV system or migrate efficiently to a cloud-based, on-premises, or hybrid deployment model.
Top Rated Meraki MR30H Access Point Outsourcing
24-Hour Meraki 802.11ax AP Support and Setup
Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support services to assist organizations of any size to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.
MongoLock ransomware recovery Services
Specialists MongoLock ransomware recovery
Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
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