Expanding your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Chandler organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Chandler, Arizona businesses to with any facet of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, data security, data protection solutions, and streamlined management.

Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of applications that deliver a cohesive user experience for exchanging data and ideas throughout a corporate network and on a broad range of endpoint devices. Progent has provided remote consulting support for Microsoft SharePoint and Exchange Server since their initial releases and can help businesses to configure these critical collaboration products to optimize the productivity of your at-home workers.

SharePoint Server Configuration Experts for Remote WorkersSharePoint uses web sites to allow collaboration and information sharing by providing policy-driven delivery of content, business processes, and tools for searching through company-wide business data. SharePoint allows you to create secure portals that enables remote workforce to view and edit consolidated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. For details about Progent's SharePoint consulting expertise, visit SharePoint configuration and development consulting.

Exchange Configuration Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, visit deployment consulting for Exchange Server.

Onedrive Integration Experts for Remote WorkersOneDrive is Microsoftís collaborative cloud storage service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and co-workers can share them securely via a web browser. Provided with Office 365, OneDrive enables remote workers to co-author documents. Revisions created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive configuration consulting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Chandler, Arizona company, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Microsoft supports transparent hybrid environments that combine Office 365 and local Exchange systems. This permits you to have some mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.

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    Progentís Microsoft certified experts offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical software rapidly and automatically to specified users, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your awareness of weak points and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and hardware inventory.

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    Progent's pricing policy is to charge for phone support and on-site visits by the minute. As a result, you owe exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for support services delivered during normal working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you will not be tempted to allow less critical problems to fester.

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  • Outsourcing Extended Call Desk
    Award Winning Cisco Certified Help Desk Sharing Outsourcing

    Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

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  • Dynamics GP Consultant
    Great Plains Migration On-site Support

    Key features of Dynamics GP/Great Plains accounting include a modular structure that allows you to license only the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that allow you to monitor all operations, revenues and expenses and sales trends, integration with Microsoft Office to speed access to business information, the ability to process data from almost any database or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to turn the powerful features of Dynamics GP accounting into a high-value business management solution.

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  • Windows 2000 Support and Integration Support and Setup Microsoft Windows 2000

  • Urgent Microsoft System Center Operations Manager Online Support Services
    Technology Consulting Monitoring and Reporting

    Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

  • Windows 8.1 Upgrade Specialist Microsoft Windows Professional
  • Windows Server 2008 R2 Engineer Windows Server 2008 R2 Information Technology Consulting
  • Windows Server Essentials Backup Professionals Microsoft Windows Server Essentials Specialist

  • CIO Specialist
    Chief Information Officer Onsite Technical Support

    Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate sensible technology to improve business operations so they align better with your business objectives. Your business can develop and implement a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.

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