Immediate Online Help for Chandler Arizona IT Networks
Urgent Remote Consulting for Chandler NetworksFor businesses located in Chandler Arizona, Progent provides remote help for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in every state in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle challenging infrastructure issues, plus the services of CISSP-qualified cybersecurity consultants to help with advanced security architecture and diagnostic issues.

Progent's remote support engineers offer excellent value because they have the practical background and are equipped with the advanced tools required to solve the majority of network issues quickly. This lowers direct expenses since solutions accumulate minimal chargeable minutes. Remote support also avoids the cost of dispatching a consultant to your site. Your organization saves additionally with incidental expenses by reducing or avoiding network outages and associated costs stemming from business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive online technical support expertise is especially helpful for organizations that rely on public clouds for vital infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing policy for online support is designed to stretch your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are billed only for the services that you receive. Unlike many remote service firms, Progent asks for no service activation charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing do away with situations where fast solutions manage to turn into large tabs. Progent's skill at disposing of technical issues efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered a set of customized tools and field-proven processes that promote the maximum degree of effectiveness for online engineering help and repair for information networks of any size. Progent offers protected Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the consultants of Progent's online support team to link to your company's network without violating network security.

Progent's sophisticated customer support reporting application keeps thorough documentation describing all support that Progent's clients have received. Progent's authorized engineers have the benefit of the records of support provided to every Progent customer by every consultant. This database of anomalies and solutions is organized as a conveniently searchable internal knowledge base that allows Progent's remote support engineers to communicate their experiences with the whole team to ensure that the quality of Progent's technical support improves over time. Progent's high-level certifications and close relationships with key industry leaders including Cisco and Microsoft make available other vast technical support databases and permit priority response from manufacturers' internal support staff with the result that Progent's online consulting experts can find optimal solutions in the least time.

Online support services provided by Progent to businesses in Chandler Arizona include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, flat-rate managed services designed to allow small and mid-size organizations to utilize the same advanced technology deployed by many of the industry's top corporations. Progent's ProSight suite of network monitoring and management services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup technology companies to create ProSight Data Protection Services, a selection of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services manage and track your backup processes and enable transparent backup and rapid restoration of vital files/folders, apps, images, plus virtual machines. ProSight DPS lets you recover from data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, user error, malicious insiders, or software glitches. Managed services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed services are best suited for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. In addition to maximizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your IT team to concentrate on line-of-business projects and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured application and enter your password you are requested to confirm who you are via a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used as this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about Duo identity authentication services, see Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time and in-depth reporting tools designed to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver centralized control and world-class security for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating tedious network management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so all looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The interview is intended to assess your company's ability to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup system that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned online consulting professionals for special information technology programs. Progent's rates for longer-term consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these important areas of information technology enables customers to execute major initiatives within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk programs for companies with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Help Desk Call Center consulting support can guide you in creating an effective new Help Desk or improving your established organization, selecting or enhancing Call Center software products to handle the unique requirements of your business, or adding occasional phone support staff to reinforce your in-house Help Desk Call Center group to deal with high-demand events like software transitions, mass updates, or installing brand new applications.

    Progent's Help Desk Call Center team of seasoned information technology experts offers your workers in Chandler Arizona immediate access to an effective network service resource with substantial background offering telephone-based help and online repair service for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a significant driver of company success, and Progent's goal is to fix instead of just document technical issues.

  • Business Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Group offers online advanced engineering support and training in key application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom programming, and education for Microsoft applications such as CRM, MS Office Project, Office Word, and Office Excel. For more about Progent's consulting, customization, and education services, visit Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of System Center2, expand or optimize your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver companies in Chandler Arizona remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can customize Operations Manager to accommodate your environment so that your computer maintenance is proactive rather than reactive. By detecting potential issues before they grow into full-scale emergencies, system monitoring can minimize stressful and costly information system crises. Progent can also use server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments based on a variety of operating systems.
How Your Chandler Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent phone-based expertise with Windows, macOS and OS X, or Linux environments, go to Progent's Urgent Remote Help, call 1-800-993-9400, or go to Contact Progent. For companies and startups in Chandler Arizona, Progent's phone-based computer support engineers can deliver expert and economical IT help the moment your organization requires it. Over 20 years of providing remote repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to refine online access technology to solve IT problems quickly while avoiding the cost and lost time associated with on-site service calls.

Even if your Chandler business deals with a regular independent support technician or maintains an in-house organization that know how to handle typical computer issues, Progent's Microsoft certified engineers can provide a convenient and transparent virtual expansion of your local resources for situations when your regular IT support personnel either lack the availability or the knowledge to fix sudden network emergencies or especially complex integration projects.

Benefits of Progent's IT Support for Businesses in Chandler Arizona
Progent's remote IT consulting services allow your Chandler organization to realize the advantages of immediate, world-class IT support without the cost of maintaining a full-time IT organization. Your network will derive greater business value by being more reliable, productive, and secure. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    With most companies in Chandler Arizona, nearby computer support resources, whether represented by freelance consultants or a full-time maintenance staff, can take care of the majority of network problems. On the other hand, IT crises sometimes occur when local support personnel are overstretched or absent, and some problems may be associated with IT products that is beyond the scope of your local service personnel. In these situations, Progent's online support professionals give you a convenient, fast, and budget-friendly way to augment your local help and to convey valuable knowledge to improve your ability to resolve future issues locally.

  • Reduced Dependence on Freelance Consultants
    For network maintenance, smaller offices often rely on individual freelance consultants. Although independent service people have less overhead than big consulting firms and can often charge marginally less, they are occasionally overbooked, making it impossible to respond rapidly to crisis situations. If a freelance service provider is occupied with another client, ill, on vacation, or in class, the lack of fallback personnel may force your company to wait for help during an IT crisis. As your company expands, system downtime and problems with vital applications become more costly. The money you thought you were conserving on an independent can be consumed fast by lost productivity. Progent offers a dependable source of reserve service experts to make sure your network is always up and running.

  • Create a Solid Basis for Seamless Growth
    Companies typically start with an IT system created on a shoestring budget. Without a proper framework, band-aid repairs often get piled onto a weak foundation. As a company grows, stability and expandability issues can impede the productivity of the business. Such poorly built systems require careful analysis, intelligent long-term planning, and wide technical expertise to evolve to a system architecture that can offer the stable foundation to handle critical business requirements and facilitate downstream growth.

  • Work with Solution Providers Rather Than Technology Vendors
    Smaller organizations need guidance and technical training to navigate through an ever more complex maze of technology options available for promoting business success and improving productivity. They hardly need a network engineer who is trying to resell a certain vendor's technology. Network consulting and product selling can lead to a scenario where the proposed solution is built around a profitable technology instead of the true requirements of a business. Progent avoids these conflicts by selling just services instead of products. This allows Progent to match technical expertise with the best needs of customers.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT experience, refined remote support software, and understanding of enterprise networking allow companies to escape the pitfalls associated with excessive dependence on smaller consulting firms, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional experience, at the front lines of network service, performing a broad range of IT projects for an extensive array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting team. This means that you get not just expert technical capability, but also a consultant with field-tested methods for using technical knowledge to resolve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for online support and on-site help by the minute. Consequently, you owe just for delivered support. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no retainer for support services provided during regular business hours. Many support firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent has few competitors. Businesses who work with trusted freelance consultants or who employ internal support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and efficient.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock network monitoring services based on MS System Center Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be proactive instead of reactive. By uncovering potential issues before they result in lost productivity, system monitoring can keep your information network from stressful and costly service losses.
How Does My Business Begin Getting Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.

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    The Certified Information Systems Auditor credential is an important qualification that represents mastery in network security auditing. Certified by ANSI, the CISA accreditation has candidates undergo an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to assist companies in the fields of information systems audit process, IT governance, network assets and architecture ROI, information technology support, protection of information assets, and business continuity planning.

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    Progent offers nationwide remote technical support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX and Microsoft products. Online IT help offers optimum leverage for your information technology dollar by extending client efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to solve most network problems without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the toughest system problems.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

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    Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.

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    For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to

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  • Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.

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    Progent's Mac support engineers can help you with a broad range of network foundation areas such as network architecture, remote and mobile access, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks built solely on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to handle the complexity of designing, configuring, and maintaining a network infrastructure that is reliable, safe, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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    Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.

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    Progent can help your business to design and implement an efficient transition from a UNIX-based information system to a network based on Windows and capable of running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and reduce business disruption by designing an effective transition plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, transition planning and validation, MS Exchange migration services, information and application porting, and processor and storage system transition and consolidation.

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