Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Charleston, South Carolina companies the services of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of BlackBerry solutions has become more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often turn to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry devices, offering a centralized solution for handling key tasks such as smartphone installation, upgrades, and deactivation and providing a solid infrastructure for security and high availability. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Integration Assistance

BlackBerry BES Server provides a variety of security options starting with automatic encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting levels of security to match the special needs of your company's network. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and enable them wirelessly. Examples of these over-the-air configurable security features include:

  • Disable a BlackBerry device
  • Wipe information from a lost BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry BES Server also provides flexibility in selecting ways to prevent users from installing or running unsecure or unauthorized software. Progent can assist you to choose blocking processes such as:

  • List precisely what programs are allowed on the device
  • Prevent external applications from allocating persistent storage on the BlackBerry device
  • Determine what resources external applications can use on the device
  • Limit the kinds of connections third-party software running on the smartphone can initialize
  • Block all third-party software from being installed or executed on the device

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Charleston, South Carolina who need fast and economical access to an authorized BlackBerry support expert, Progent provides efficient remote assistance from a seasoned support staff who have provided IT solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel costs and enables specialists to resolve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert support in areas including resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to ask Progent about technical help for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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