Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Charleston, South Carolina businesses support from BlackBerry-certified professionals who can help organizations to manage their BlackBerry environments or migrate efficiently to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, providing a centralized solution for controlling key tasks like device deployment, upgrades, and retirement while also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry BES Server features a variety of security capabilities starting with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry certified engineers can help you to choose advanced security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a missing BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry BES Server also offers versatility in determining ways to keep mobile users from installing or executing unsecure or unauthorized code. Progent can assist you to choose blocking processes like:

  • List precisely which applications are permitted on the device
  • Block external applications from using persistent storage on the BlackBerry smartphone
  • Select what resources external applications can access on the BlackBerry smartphone
  • Limit the kinds of connections external programs running on the BlackBerry smartphone can establish
  • Prevent all third-party software from being installed or executed on the BlackBerry device

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small and mid-size organizations to reduce system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore solutions, and transparent maintenance. Progentís business continuity consultants can assist you to plan and test a sensible business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to architect, implement, and support resilient technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.

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  • Remote Windows Server 2016 Storage Spaces Direct Support Outsourcing
    Award Winning Windows Server 2016 VM Load Balancing IT Consultants

    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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  • Specialist Windows Server 2022 Storage bus cache Technical Consultant Windows Server 2022 Kubernetes Containers
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  • Support Outsourcing Microsoft System Center Operations Manager Comprehensive Event Management Professional
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  • ISSAP Security Company
    ISSAP Certified Cybersecurity Architecture Professionals

    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous testing and extensive work with network security design. ISSAP security experts possess comprehensive understanding of access control systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

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  • Excel VBA Programmer
    Excel Power Map Outsourced Programming

    Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist your organization to design, program, pilot test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand help to clients who need a quick solution to a specific problem related to Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.

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  • Internet of Things patch management Consult
    Endpoint patch management Engineer

    Progent's support services for software/firmware update management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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