Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Charleston, South Carolina companies support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support model, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
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Progent offers consulting services and onsite technical support throughout South Carolina.
Progent locations in South Carolina State
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages and to IM-capable software via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to design, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, editing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can in addition help your company to troubleshoot a broad array of issues concerning synchronization, handset detection, email consistency, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online help for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and hardware products match your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Consultant
To get in touch with Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.