Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent access to messaging, scheduling, web applications, and other critical business information. Progent can provide Charleston, South Carolina businesses support from BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote support model, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's experts can assist your company with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a single platform for handling critical tasks such as smartphone deployment, upgrades, and deactivation and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.

BlackBerry BES Server Integration Support

BlackBerry BES Server includes a wealth of data protection options starting with automatic encryption of information sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of security to meet the special requirements of your network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and enable them remotely. Examples of these wirelessly selectable security features include:

  • Disable a smartphone
  • Erase data from a missing or stolen device
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting how to keep mobile users from installing or running unsafe or prohibited code. Progent can assist you to select protective techniques like:

  • List exactly which programs are allowed on the device
  • Prevent external software from allocating persistent storage on the smartphone
  • Determine which functions third-party programs can use on the BlackBerry device
  • Restrict the types of access third-party programs running on the BlackBerry device can initialize
  • Block all external programs from being installed or executed on the smartphone

Professional BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide expert assistance to businesses in the Charleston region or throughout South Carolina. Progent's seasoned online technical support experts have helped IT organizations solve computer problems and reduce IT service expenses in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a wide array of issues related to BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, control Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system architecture, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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    Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an older version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment so you get the highest possible return on investment.

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    If your company does not require immediate remote support but expects to need assistance with your information system in the near future, you can save time and money and guarantee that the appropriate expertise will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support, team, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.

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    Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete solutions for your IT system.

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