Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Charleston, South Carolina businesses the services of BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small businesses an affordable solution for integrating BlackBerry products productively into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services

Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks like device deployment, upgrades, and deactivation while also offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server features a wealth of security options beginning with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple DES. BES Server also permits great flexibility in selecting levels of protection to meet the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to select advanced security functions and activate them wirelessly. Examples of these over-the-air configurable security features include:

  • Disable a BlackBerry smartphone
  • Erase information from a lost smartphone
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malicious attacks

BES Server also provides versatility in determining how to keep BlackBerry users from loading or executing unsafe or prohibited code. Progent can help you to choose blocking processes like:

  • Specify precisely what programs are permitted on the device
  • Block external software from allocating non-volatile memory on the BlackBerry device
  • Select which functions third-party applications can access on the BlackBerry smartphone
  • Restrict the types of access external applications running on the BlackBerry smartphone can establish
  • Prevent all third-party programs from being loaded or run on the device

Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver prompt technical help to companies in the Charleston region or throughout South Carolina. Progent's experienced remote consulting experts have helped IT organizations solve computer problems and cut support costs in each state in the country and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition help you to resolve a wide range of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by resolving problems promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Lync 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.

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