Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most successful products for maintaining mobile access to email, scheduling, web-based applications, and other critical business data. Progent can provide Charleston, South Carolina businesses support from BlackBerry-premier experts who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for companies regardless of size, effective deployment and support of BlackBerry technology has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a wide variety of critical administrative jobs ranging from BlackBerry setup and updates to wireless security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier consultants can help you utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage client configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry Enterprise Server to perform key procedures not available with the less advanced BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and report on the health of your BlackBerry system

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also assist you to troubleshoot a wide array of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online help for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses low and, by resolving problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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  • Services ProSight Virtual Hosting Consult ProSight Virtual Hosting
  • Services VMware VCDX certified Consultancy VMware Private Cloud
  • Short Term IT Staffing Computer Consultants Short Term Staffing Services Support Outsourcing
  • Small Business Consolidation 24x7 Cisco Experts Small Office Support Company
  • Smartphone Synchronization Computer Consulting Company Network Consulting Company Notebook VPN

  • 24 Hour Consulting Microsoft Exchange Server 2016 Migration Planning
    Technical Support Exchange Server 2016 Migration Planning

    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Software Support UNIX NetBSD Networking Companies

  • Cisco Consultant Google GCP Cloud solutions
    Google Cloud hybrid cloud integration Specialist

    Progent can provide cost-effective online and on-premises consulting to help companies of any size to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

  • Solaris Network Design Consulting Services Linux
  • Solaris Professionals Solaris Consult
  • Specialists Business Continuity Testing Herakles Data Center Test Lab Consult
  • Specialists Flex Series Wireless Controller Flex Series Wireless Controller Onsite Technical Support
  • Stealth Penetration Testing Cybersecurity Consultancies Penetration Testing Compliance Auditor

  • Immediate Remote Technical Support RDBMS
    RDBMS Troubleshooting

    Progent's certified database application consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, database architecture and programming, administration services, replication solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.

  • Sun Solaris Upgrade Upgrading Sun Solaris

  • Juniper J Series Firewall Forensics Services
    Juniper J2350 Router Firewall Setup

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Support Outsourcing BlackBerry Synchronization BlackBerry BPS Consulting
  • Support Outsourcing Operations Manager Microsoft System Center Operations Manager Online Technical Support
  • System Center Operations Manager Support Outsourcing Monitoring and Reporting Technology Consulting Services
  • Technical Support Services System Center 2016 and Intune Microsoft Certified System Center 2016 and SQL Server Support Services

  • Microsoft Office Computer Consulting Group
    Microsoft Office 2003 Small Office Computer Consultant

    Progentís computer outsourcing services for small businesses feature planning 2003 Server, .NET, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can show you how to enhance network reliability and performance with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can assist with needs assessment, product inventory, bill of materials development, vendor qualification, procurement logistics, and professional documentation. Progentís IT outsourcing help also features training for office productivity programs such as Office XP.

  • Technical Support SharePoint 2013 Community Sites SharePoint 2013 Newsfeeds Integration Services
  • Technology Consulting Services Meraki Wireless AP Consultants Meraki Wi-Fi AP
  • IT Solution Providers BlackBerry Synchronization Charleston South Carolina
  • Teleworker Services On-site Support Teleworker Integration Outsourcing
  • Top At Home Workers Collaboration Software Integration Services Work at Home Collaboration Remote Support
  • Top Consult CISSP-ISSAP Cybersecurity Architecture Microsoft, Cisco and Security Certified Experts ISSAP Certified Security Firm
  • Top Rated CISSP Security Services Charleston Mount Pleasant Security Compliance Audit Charleston South Carolina
  • Top Rated Lync Server 2013 Remote Troubleshooting Lync Server 2013 Mirrored Back End Servers Consulting Services

  • VMware vRealize Orchestrator vRO Specialist
    VMware vRealize Automation vRA Consultancy

    Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

  • BlackBerry Exchange Consultancy Firms Charleston Mount Pleasant
  • Top Technology Professional Infor SyteLine CloudSuite Purchasing Management Infor SyteLine CloudSuite Customization Consult
  • Troubleshooting Exchange 2007 Services Exchange 2007 Server
  • Troubleshooting Microsoft Windows 2000 Migration Windows Server 2000
  • UNIX Online Small Business IT Consultants Linux Remote Consulting

  • Windows Server 2012 R2 Clustering Online Help
    Technical Support Windows Server 2012 R2 Hyper-V Virtual Switch

    Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management, team, create a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.

  • Ubiquiti UniFi WiFi access point Consulting Ubiquiti WiFi Professional
  • Upgrading Sun Solaris UNIX Migration

  • Consult Sun Solaris
    Sun Solaris Technology Professional

    Progent's UNIX family support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

  • Urgent Support and Help PIX Firewall Upgrade Security Remote Troubleshooting
  • BlackBerry Wireless Computer System Consultant Charleston County South Carolina
  • Wave 2 WiFi migration Online Support Cisco Aironet Support Services
  • Windows 7 Security Setup and Support Windows 7 Security Online Support Services
  • Windows 7 Training Support Outsourcing Microsoft Certified Partner Windows 7 Help Desk Remote Consulting
  • Windows Server 2003 Consultancy Top Ranked Microsoft Windows 2003 Remote Support Services
  • Windows Server 2012 Technical Support Firm Charleston Windows Server 2012 Network Design and Configuration Charleston County South Carolina

  • Juniper J2320 Router Firewall Audit
    Juniper J4350 Router Network Security Auditing

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Windows Server 2016 Scale Out Clusters Onsite Technical Support Windows Server 2016 and System Center Consulting
  • Wireless Bridge Online Troubleshooting iPhone Integration Professionals

  • 8540 wireless controller Technical Consultant
    wi-fi controller Network Consultant

    Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

  • Wireless Support and Integration Support Wireless EMail

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