Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful products for achieving location-independent connectivity to email, scheduling, web-based applications, and other vital business data. Progent offers Charleston, South Carolina companies support from BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable solution for incorporating BlackBerry products seamlessly into their IT system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry devices, offering a single solution for controlling critical tasks such as smartphone deployment, upgrades, and retirement while also offering a solid infrastructure for security and high availability. BlackBerry BES Server supports seamless integration between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BES Server includes a wealth of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can help you to choose advanced security features and enable them remotely. Examples of these wirelessly selectable security features include:

  • Disable a device
  • Wipe information from a missing or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also offers flexibility in selecting ways to prevent users from installing or running unsecure or unauthorized software. Progent can assist you to choose protective processes like:

  • Specify precisely which programs are allowed on the device
  • Block external programs from using persistent memory on the smartphone
  • Select what resources external applications can use on the BlackBerry device
  • Restrict the types of connections external applications running on the device can initialize
  • Block all external software from being loaded or run on the BlackBerry smartphone

Professional RIM BlackBerry Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available online to deliver prompt assistance to companies in the Charleston area or anywhere in South Carolina. Progent's experienced remote consulting experts have helped IT organizations solve computer issues and reduce IT service expenses in every state in the United States and built a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online consulting support for a wide selection of technologies associated with BlackBerry products such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, PC software installation, and Desktop Redirector.

As a top innovator in providing nationwide remote support for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses at a minimum and, by resolving problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.



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    For custom application development, Progent can provide programming consultants to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that let you track your business more effectively, transforming uncooked data into valuable understanding of your company and customers.

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    Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and roaming ability your company needs. Wireless survey services from Progent include remote predictive modeling for designing a wireless LAN and onsite survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.

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    If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services save your organization from dependence on an individual independent consultant while giving you affordable and dependable access to enterprise-class technical support. By delivering IT consulting service when you need it, offering specialized knowledge for key applications, offering value-added services such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an affordable way for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and maintain a robust and secure IT network and to have fast access to the experienced support ordinarily restricted to enterprises who are able to afford a sizeable in-house IT group.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.

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    Progent has put together two ultra-affordable service bundles designed to enable small companies to receive an independent security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your network from beyond your company firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from an authorized computer inside your company firewall to evaluate your exposure to internal attacks. Both security inventory services are set up and executed from a protected external location.

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    Progent can assist your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.

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    Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online support and management services for Exchange Server 2013.

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    Progent's Cisco Wi-Fi VoIP phone configuration consultants can provide online and on-premises support to help your organization build and manage a Cisco Wi-Fi IP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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    Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into useful understanding of your business.

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