Consulting and Technical Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Charleston, South Carolina businesses the expertise of BlackBerry-premier consultants who can help companies to manage their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for companies regardless of size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven online support model, gives small companies an economical alternative for integrating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email and to IM-enabled software via Microsoft Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can help you plan, configure, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Professional RIM BlackBerry Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert assistance to companies in the Charleston region or anywhere in South Carolina. Progent's experienced remote technical support team has helped IT organizations resolve computer problems and cut support costs in each state in the U.S. and established a substantial following of loyal customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can also assist you to resolve a broad array of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing countrywide remote consulting services for small business networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs low and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progent's IT outsourcing packages provide affordable computer support for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can contain expenses and minimize uncertainties, allowing network service budgets to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system foundation for your vital business software based on Windows.

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    System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or provide end-to-end project management services to help you complete your SCDPM 2016 initiative on schedule and on budget.

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