For offices of any size in Charleston South Carolina, Progent can provide convenient, quick, and affordable contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who achieve this prestigious certification by completing strenuous testing by Cisco. CCIE-qualified engineers can tackle the most complicated issues surrounding network interfacing, repair, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or receiving program updates to fix problems. A Cisco certified CCIE has the experience to isolate the source of network difficulties whether from network appliances or applications.

Progent can provide affordable remote access to a CCIE specialist so you has the opportunity to receive high-level help for complicated network problems that are impacting your business but are beyond the experience of your local network support resources. Progent's Cisco CCIE-Certified support professionals can examine your network via advanced remote connectivity tools that allow them to perform fast and efficient analysis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or national ISPs, and so their help is not readily accessible to smaller businesses. Progent is among the rare support firms that makes CCIEs accessible to help small and mid-size businesses. Also, Progent offers fast access to a CCIE by telephone so that you can receive immediate help for complex network problems that are reducing business efficiency. To learn how to get in touch with a Progent CCIE for timely help with your network, visit Progent's remote network support.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Progent maintains one of the biggest rosters of Cisco-certified CCIE experts of any independent support firm in the U.S. Consequently, Progent can provide unbeatable skill in delivering connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Partner and provides expert application support for a wide array of popular applications, Progent can help you achieve comprehensive information technology solutions that optimize the competitive value of your information system.

CCIEs are an excellent value since their depth of expertise allows them to solve the most intractable problems rapidly. In typical instances, less seasoned engineers can burn up many hours or days struggling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only experienced with Cisco technologies, but also have multiple advanced industry credentials such as Microsoft MCSE, and an important network security certification such as CISA or CISM. This allows Progent to offer complete solutions that address a wide array of technologies without incurring needless expenses and delays orchestrating multiple consultants.

Patch Management for Cisco Infrastructure Appliances
Patch management is an essential and complicated task. Prompt and correctly managed patching optimizes security, compliance, availability, and functionality. Haphazard patch management can result in security gaps, compatibility problems, slow or inconsistent performance, excessive downtime, or loss of key features. Patching entails more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Support for Network Infrastructure Devices

Progent offers patch management expertise for infrastructure devices from Cisco and other vendors

Progent has provided top=level help for Cisco networking products for more than two decades and Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your dynamic IT system. To learn about Progent's service programs for firmware update management, go to Progent's patch management services.

To find out more information about Progent's consulting support services for Cisco technology, select a topic:

Other Support Services Available from Progent
In addition to Cisco technology, Progent's consulting professionals offer advanced support for other major facets of information systems, allowing Progent to provide complete business solutions for organizations of all sizes. A sampling vital areas where Progent's IT consultants can provide high-level expertise include: By offering an efficient full-service source for network generalists and application experts, Progent is able to deliver timely, inexpensive, and thorough information technology solutions that address the specific needs of businesses in Charleston South Carolina.



An index of content::

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    Progentís Technical Response Center (TRC) offers national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and online secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical issues, the Technical Response Center tries to respond to your request for service within one hour.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to expand with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of hardware and software targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.

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    Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.

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    Progent's Meraki Wi-Fi access point experts provide online and on-premises support services to help organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progent's ProSight family of managed services are intended to offer organizations who have small internal IT support teams with affordable help from world-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include predictable IT management costs, automation of common management processes, ongoing absorption of new technology, graceful migration from legacy technology to current solutions, close alignment of computer technology with strategic goals, access to seasoned network consultants, and freeing up management to focus on business issues instead of fast-evolving network technology.

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    Cisco has designed a full product line of routers including appliances built to deliver the security, performance, and availability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

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    Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in an environment that delivers the highest degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small and midsize companies with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

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    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises expertise, application development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.

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  • Cisco Engineering Telecommute Jobs
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    Progent is hiring a variety of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless networking, non-stop environments, disaster recovery planning, data preservation, and virtual servers. Progent is also looking for desktop support technicians, remote service professionals, and CISSP or CISA accredited security consultants. Progent is also seeking veteran managers and administrators able to perform efficiently in our dynamic, virtual office environment. Progent works with freelance consultants who have in-depth knowledge and field background in crucial IT areas beyond Progent's main technical focus. Progent's Experts Group includes contractors who offer advice and development support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular platforms such as Linux, Macintosh, or Sun, or can provide world-class skills in areas such as telecommunications, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants premier by Progent coordinate with our in-house professionals to provide comprehensive solutions for small and midsize business networks.

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    Progent's Apple Mac experts can support the creative facets of Mac computing by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

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