Ransomware : Your Worst Information Technology Disaster
Ransomware  Recovery ExpertsRansomware has become a too-frequent cyber pandemic that presents an enterprise-level threat for businesses poorly prepared for an assault. Different iterations of ransomware like the Reveton, Fusob, Bad Rabbit, Syskey and MongoLock cryptoworms have been around for years and still inflict destruction. More recent versions of crypto-ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit and Nephilim, along with more unnamed viruses, not only do encryption of on-line files but also infect many configured system backups. Data synched to cloud environments can also be corrupted. In a poorly architected system, this can render automated recovery hopeless and basically sets the entire system back to square one.

Getting back on-line applications and information following a ransomware attack becomes a sprint against time as the victim tries its best to contain and clear the ransomware and to restore enterprise-critical activity. Because ransomware takes time to move laterally, attacks are usually launched on weekends and holidays, when successful attacks may take longer to detect. This multiplies the difficulty of rapidly marshalling and coordinating a capable response team.

Progent has an assortment of support services for securing Charleston businesses from ransomware penetrations. These include staff education to help recognize and avoid phishing scams, ProSight Active Security Monitoring for remote monitoring and management, in addition to installation of next-generation security appliances with machine learning capabilities to intelligently identify and suppress zero-day cyber attacks. Progent also can provide the services of veteran ransomware recovery consultants with the track record and perseverance to reconstruct a breached environment as quickly as possible.

Progent's Ransomware Restoration Services
Soon after a ransomware attack, sending the ransom in Bitcoin cryptocurrency does not provide any assurance that distant criminals will respond with the needed keys to unencrypt all your files. Kaspersky Labs ascertained that 17% of ransomware victims never recovered their data after having paid the ransom, resulting in additional losses. The risk is also very costly. Ryuk ransoms often range from fifteen to forty BTC ($120,000 and $400,000). This is greatly above the typical ransomware demands, which ZDNET determined to be in the range of $13,000 for smaller businesses. The fallback is to setup from scratch the key parts of your IT environment. Absent the availability of complete system backups, this calls for a wide complement of skill sets, well-coordinated project management, and the ability to work continuously until the job is completed.

For twenty years, Progent has provided professional IT services for businesses throughout the United States and has achieved Microsoft's Gold Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts (SMEs) includes engineers who have earned high-level industry certifications in leading technologies including Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's security consultants have garnered internationally-recognized certifications including CISA, CISSP, CRISC, and GIAC. (Visit Progent's certifications). Progent also has experience in financial management and ERP applications. This breadth of experience provides Progent the capability to efficiently identify important systems and organize the surviving components of your Information Technology environment after a ransomware event and configure them into an operational network.

Progent's recovery group uses top notch project management tools to orchestrate the sophisticated restoration process. Progent understands the urgency of working quickly and in unison with a client's management and IT team members to assign priority to tasks and to put key applications back on line as fast as possible.

Customer Case Study: A Successful Crypto-Ransomware Incident Response
A customer contacted Progent after their network was taken over by Ryuk ransomware virus. Ryuk is generally considered to have been developed by North Korean state sponsored criminal gangs, suspected of adopting approaches exposed from America’s NSA organization. Ryuk goes after specific organizations with little or no tolerance for operational disruption and is one of the most profitable versions of crypto-ransomware. Major victims include Data Resolution, a California-based information warehousing and cloud computing firm, and the Chicago Tribune. Progent's customer is a regional manufacturer headquartered in Chicago with about 500 staff members. The Ryuk intrusion had paralyzed all business operations and manufacturing processes. The majority of the client's backups had been directly accessible at the time of the attack and were encrypted. The client was evaluating paying the ransom (in excess of $200K) and hoping for the best, but ultimately brought in Progent.

"I cannot speak enough in regards to the support Progent gave us during the most fearful time of (our) businesses existence. We most likely would have paid the Hackers if it wasn’t for the confidence the Progent team afforded us. That you were able to get our e-mail and important applications back online quicker than a week was something I thought impossible. Every single expert I worked with or messaged at Progent was absolutely committed on getting our company operational and was working day and night to bail us out."

Progent worked together with the customer to quickly understand and assign priority to the critical applications that had to be restored in order to continue company operations:

  • Active Directory
  • Electronic Messaging
  • Financials/MRP
To begin, Progent adhered to ransomware event mitigation industry best practices by stopping the spread and removing active viruses. Progent then initiated the task of bringing back online Microsoft AD, the key technology of enterprise systems built on Microsoft Windows technology. Microsoft Exchange Server email will not work without Active Directory, and the customer’s accounting and MRP software used Microsoft SQL, which requires Windows AD for access to the information.

In less than two days, Progent was able to restore Active Directory services to its pre-attack state. Progent then performed reinstallations and storage recovery on mission critical servers. All Microsoft Exchange Server schema and configuration information were intact, which accelerated the rebuild of Exchange. Progent was able to assemble non-encrypted OST data files (Outlook Offline Folder Files) on staff desktop computers to recover mail messages. A not too old offline backup of the client's manufacturing software made it possible to recover these vital services back online for users. Although significant work needed to be completed to recover completely from the Ryuk virus, essential services were restored quickly:

"For the most part, the production manufacturing operation showed little impact and we produced all customer shipments."

During the next couple of weeks key milestones in the recovery process were accomplished through close collaboration between Progent engineers and the client:

  • In-house web applications were brought back up with no loss of information.
  • The MailStore Server exceeding four million archived emails was brought online and accessible to users.
  • CRM/Orders/Invoicing/AP/AR/Inventory Control modules were fully recovered.
  • A new Palo Alto 850 security appliance was deployed.
  • Most of the user desktops and notebooks were operational.

"A huge amount of what occurred those first few days is nearly entirely a haze for me, but our team will not forget the countless hours each and every one of you accomplished to help get our business back. I’ve been working with Progent for at least 10 years, maybe more, and each time I needed help Progent has come through and delivered. This time was a stunning achievement."

A potential business-ending catastrophe was dodged due to dedicated experts, a wide array of knowledge, and tight teamwork. Although upon completion of forensics the crypto-ransomware incident detailed here could have been shut down with modern cyber security systems and NIST Cybersecurity Framework best practices, user and IT administrator training, and properly executed incident response procedures for data backup and proper patching controls, the fact remains that government-sponsored cyber criminals from Russia, China and elsewhere are relentless and will continue. If you do fall victim to a crypto-ransomware virus, remember that Progent's roster of experts has a proven track record in ransomware virus blocking, remediation, and file disaster recovery.

"So, to Darrin, Matt, Aaron, Dan, Jesse, Arnaud, Allen, Tony and Chris (along with others who were helping), I’m grateful for making it so I could get some sleep after we got through the initial fire. All of you did an fabulous effort, and if anyone that helped is visiting the Chicago area, dinner is my treat!"

Download the Crypto-Ransomware Removal Case Study Datasheet
To read or download a PDF version of this customer case study, click:
Progent's Crypto-Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware System Recovery Expertise in Charleston
For ransomware system restoration expertise in the Charleston metro area, call Progent at 800-462-8800 or visit Contact Progent.

An index of content::

  • 24-7 Antivirus Technology Consulting Services Antispam Information Technology Consulting
  • 24-7 Microsoft Windows Server 2016 Clustering Help and Support Windows Server 2016 Health Service Support and Help

  • Catalyst 3850 Switch Network Consultant
    Catalyst 4900 Switch Remote Technical Support

    With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full advantages of adding intelligent services into their networks. Cisco's Catalyst switch product line allows you to deploy capabilities that make your network infrastructure highly available to accommodate time-critical needs, expandable to support growth, secure enough to protect confidential data, and capable of differentiating and managing traffic flows to optimize system operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISSP certified security specialists can show you how to develop a strategic protection policy and configure Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

  • 24-Hour Cisco Spam Blocker Cybersecurity Contractors Cisco Continuous Data Protection Engineers
  • Charleston Ryuk Crypto-Ransomware Infection Remediation Charleston County
  • 24-Hour Support and Help Risk Response Support and Setup CRISC Certified
  • 24x7 Call Center Engineer 24x7 Help Desk Call Center Technical Support
  • 802.11ac Planning Configuration 802.11ac Consultant
  • After Hours Progent Start-Up Business Server Support Progent Start-Up Companies Small Business Network Consulting Companies
  • Top Charleston Spora Crypto-Ransomware Data-Recovery Charleston County, America
  • Amazon Web Services enterprise hybrid cloud solutions Integration Companies Amazon hybrid cloud solutions Development Group
  • Applications Integration Firm Accounting System Programming

  • Consulting Support for Network Service Firms Information Technology Consulting
    Consulting for IT Service Firms Online Support Services

    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting experts under your own service brand as a transparent extension of your IT consulting team.

  • At Home Employees Cloud Integration IT Consultant Computer Consultant Remote Employees Cloud Integration
  • At Home Workers Consulting Services near me in Charleston - Endpoint Management Tools Consulting Charleston, SC Charleston Offsite Workforce Management Systems Consultants Charleston Mount Pleasant
  • At Home Workers Endpoint Security Computer Consulting At Home Workforce Cybersecurity Technology Consulting

  • ProSight Email Data Loss Protection Consulting
    Specialists Email Quarantine

    Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.

  • Award Winning BlackBerry Wireless Consultants RIM BlackBerry Exchange Computer Consulting
  • Award Winning Offsite DPM Data Backup Service Consulting Setup and Support Microsoft DPM 2010 Backup Service
  • Best Charleston Work at Home Employees Cloud Technology Consulting and Support Services Award Winning At Home Workforce Charleston Consulting and Support Services - Cloud Systems Assistance Charleston South Carolina

  • Engineer ISA Server
    Microsoft Expert ISA Server Engineer

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.

  • BlackBerry BES Online Help BlackBerry Synchronization Support Services

  • Consulting Services Windows 2000 Server
    Microsoft Windows 2000 Online Consulting

    Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can streamline system management, offer technical support and repair, and strengthen security. Progent can also help you create, justify, and implement a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility issues.

  • BlackBerry Email Small Business IT Support Firm Charleston County BlackBerry Email IT Consulting Firm Charleston, SC
  • CCIE Certified Cisco Prime Infrastructure Support Outsourcing Emergency Cisco Mobility Express Consulting Services
  • Charleston Ryuk Ransomware Virus Removal Case Study Charleston, SC
  • CCIE Expert Certified On-site Technical Support Meraki MR18 Access Point Meraki 802.11ac AP Migration Consulting

  • Office Excel 2010 Professional
    Excel Power View Outsourced Programming

    Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist your organization to plan, program, pilot test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide on-demand support to clients looking for a fast solution to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications based on Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individuals or groups.

  • Catalyst 8000 router Troubleshooting Cisco Routers Computer Consultant
  • Catalyst Wi-Fi 6 AP Security Help and Support Technical Support Services Catalyst AP Management
  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Support Services Integration Services Catalyst 9130AX Access Point
  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Outsourcing Cisco Certified Expert Catalyst Wi-Fi 6 AP Security Configuration
  • Charleston Locky Crypto-Ransomware Data-Recovery Charleston County South Carolina
  • Charleston At Home Workers Network Security Solutions Expertise Charleston, SC, United States Charleston Work at Home Employees Security Systems Guidance Charleston Mount Pleasant
  • Charleston Charleston Crypto-Ransomware Locky Readiness Review Charleston Crypto-Ransomware Readiness Charleston County South Carolina

  • Teleworker Helpdesk Computer Consulting
    Remote Workforce Helpdesk Services Support and Integration

    Progent offers small and mid-size businesses overflow or fully outsourced Help Desk call center support services for offsite employees.

  • Charleston Charleston Telecommuters Help Desk Outsourcing Expertise At Home Workforce Consulting and Support Services - Charleston - Call Desk Outsourcing Consulting Services Charleston, SC

  • Engineers Solaris with Windows
    Solaris with Windows Specialist

    Progent can help you to design and execute a smooth transition from a UNIX-based IT system to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity disruption by designing an effective migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, data and application migration, and server and mass storage migration and consolidation.

  • Charleston Consultants for IT Support Organizations Charleston, SC Consulting Experts for Network Service Companies near me in Charleston - Seamless Short-Term IT Support Help Charleston County South Carolina
  • Charleston County Charleston Remote Workforce Data Protection Systems Consulting Services Charleston At Home Workers Backup/Recovery Solutions Consulting and Support Services Charleston
  • Charleston County South Carolina 24-Hour Charleston Ryuk Ransomware System-Restore Charleston Mount Pleasant Charleston Ransomware Cleanup
  • Charleston Dharma Ransomware Operational Recovery Charleston, SC Emergency Charleston Ransomware Recovery Charleston, U.S.A.
  • Charleston IT Staff Temps Services Charleston South Carolina Urgent Charleston IT Staffing Support Charleston, United States
  • Charleston Mount Pleasant Charleston Maze Crypto-Ransomware Forensics Charleston Ryuk Ransomware Forensics Analysis
  • Charleston Hermes Crypto-Ransomware Cleanup Charleston
  • Charleston Mount Pleasant Charleston Ransomware Settlement Support Charleston WannaCry Ransomware Negotiation Guidance Charleston
  • Charleston Offsite Workforce Video Conferencing Systems Consulting Experts Charleston Mount Pleasant Charleston Remote Workers Voice/Video Conferencing Systems Consulting Services Charleston
  • Charleston Remote Workers Infrastructure Consulting Experts Charleston Mount Pleasant Charleston Remote Workforce Integration Guidance Charleston, SC

  • Online Support SCCM 2016 Asset Inventory
    IT Consultants SCCM 2016 Mobile Device Management

    Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health monitoring, allows secure self service, and delivers a common point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

  • Charleston South Carolina Charleston Sodinokibi Ransomware System-Rebuild Charleston NotPetya Crypto-Ransomware Mitigation Charleston County South Carolina
  • Charleston WannaCry Ransomware Detection and Removal Charleston County Ransomware Recovery Experts Charleston
  • 24-Hour Charleston DopplePaymer Crypto-Ransomware Remediation Charleston South Carolina
  • Charleston Work from Home Employees IP Voice Technology Expertise Charleston County Remote Workers Consultants nearby Charleston - VoIP Systems Consulting Charleston County
  • Charleston, South Carolina Small Business Network Consultant Charleston, SC Small Office Network Consultant
  • Check Point 3000 Firewalls Cybersecurity Company Check Point Software Blade Consulting Services
  • Charleston Sodinokibi Crypto-Ransomware Operational-Recovery Charleston County
  • Checkpoint Network Security Audit Information systems Security Outsourcing Symantec
  • Cisco CCIE Manage Charleston County Server Migration Specialists Urgent Network Charleston County
  • Cisco Certified Expert Cisco VPN Online Support Services 24/7 Cisco RADIUS Security Support Outsourcing
  • Cisco Consultants Charleston County Computer Support Company Cisco Charleston South Carolina

  • External Network Security Inventory Engineer
    After Hours Internal Network Security Inventory Professional

    Progent offers small businesses two low-cost security evaluation scanning packages that include, for a set fee, remotely managed scans of your network security profile which are analyzed by professional information security engineers who assess the results of the remote scan, present unbiased summaries of your current network security, and offer recommendations for remediation. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-class evaluations of your network's vulnerability to assault.

  • Cisco VoIP Phones and Unified Messaging Remote Troubleshooting Cisco VoIP Phones and Unified Communications Remote Support
  • Cisco and Microsoft Certified Expert Professional Small Business Microsoft, Cisco and Security Certified Experts Small Business Computer Network Consulting
  • Citrix Hyper-V Management Professionals Citrix StorageLink Site Recovery Services

  • Windows Server 2019 Kubernetes Containers Technical Consultant
    Windows Server 2019 PowerShell Consulting

    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

  • Computer Consultant SharePoint Office SharePoint Server 2003 Remote Support
  • Configuration Manager 2007 Remote Troubleshooting Microsoft Expert SCCM 2007 Windows Server Deployment Support and Setup

  • SCCM 2007 Upgrade Specialists
    Computer Consulting SCCM 2007 Mobile Device Management

    Progent can assist your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and boost productivity by ensuring that critical applications stay current, tracking product licenses, and reporting usage patterns to help you make informed buying decisions. When your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and implement an efficient move to System Center 2012 Configuration Manager.

  • Consultancy Firm Exchange Server 2010 Charleston County Charleston South Carolina, America Exchange Server 2013 Technical Support Company
  • Consultant Cisco PIX Firewall Upgrade Cisco PIX Migration IT Consultants
  • Consultant Services CISSP Certified Security CISSP Certified Security Architect Consult
  • Consultant Services Exchange Server 2003 Exchange 2003 Upgrade Remote Support Services
  • Consultants Exchange 2007 Server Exchange 2007 Edge Server Technical Support Services
  • Consulting Exchange Server 2003 IT Consultant Exchange 2003 Server Upgrade
  • Consulting Services Company Small Business Configure Small Offices
  • Consulting Services Cybersecurity Inventory Consultants External Network Security Inventory
  • Consulting Services Mandriva Linux Consulting Services Suse Linux
  • Consulting Services Windows Server 2016 and SCVMM Urgent Windows Server 2016 Integration Technology Consulting

  • Urgent Offsite Employees Collaboration IT Consulting
    Remote Workers Collaboration Technical Support Services

    Progent can assist small and mid-size companies to set up collaboration solutions to enable their at-home workforce to engage in productive interaction with colleagues and clients.

  • Custom .NET Developer Firm After Hours Microsoft Certified .NET Integration
  • Database Specialists Database Applications Technology Professional
  • Debian Linux, Sun Solaris, UNIX Remote Technical Support Charleston South Carolina Slackware Linux, Sun Solaris, UNIX Help and Support Charleston Mount Pleasant
  • Dynamics GP Excel Reports Design Firm Open Now Dynamics GP Analysis Cubes for Excel Consulting Services
  • Enterprise Active Directory System Consultant Internet Data Center Help and Support
  • Excel Design Firms Accounting System Integration
  • Exchange 2003 to Exchange 2010 Upgrade Consulting Services Exchange Server Upgrade Engineer
  • Exchange 2013 Integration Consultants After Hours Microsoft Exchange Integration Support
  • Exchange Server Hosting Engineers Microsoft Exchange Hosting Services

  • Monitoring and Reporting Integration Services
    Support Remote Monitoring and Reporting

    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.

  • Expert Microsoft Certified SCCM 2012 Upgrade Consulting SCCM 2012 Planning Computer Consulting

  • Network Integration Remote PC and Smartphone
    Mobile Laptop Tech Consultant

    Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they work tightly with your IT network, enabling your business to improve the efficiency of your remote workers.

  • Extended Helpdesk Costs Consulting Services Co-managed Service Desk Costs Remote Support
  • Firewall Configure Juniper SA Series SSL VPN Juniper SSL VPN Router Network Security Evaluation
  • Firewall Security Cybersecurity Consultancy VPN Security Cybersecurity Organizations
  • Flexential Tampa Data Center Consulting Services Services Flexential Colocation Center
  • Hybrid Microsoft 365 Exchange integration IT Consulting Network Consultant Microsoft 365 PST migration
  • IP Endpoints Support Cisco Expert SIP Infrastructure Troubleshooting
  • IP PSTN On-site Support Cisco SIP Infrastructure Solutions Consulting

  • Sarbanes Oxley Compliance Consultancy
    Network Architecture Information Technology Consulting Firm

    For enterprises with branches in or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and certified Cisco system consultants offer a variety of IT consulting services such as project management, Sarbanes Oxley compliance, office moves, corporate security, system design, local or remote branch office support, and troubleshooting for colocation hosting environments. A Progent IT architect can help you design a multi-site network that makes smart use of colocation services and Internet hosting sites. Progent�s Microsoft Premier consultants can help major enterprises design, deploy and support massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent�s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.

  • ISA 2004 Onsite Technical Support Consultant Services Internet Security and Acceleration Server

  • SentinelOne Ransomware Recovery Consultant Services
    Urgent SentinelOne Ransomware Defense Specialist

    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools from SentinelOne to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.

  • ISA 2006 IT Consultant ISA 2006 Outsourcing
  • IT Management Microsoft SQL Server 2017 Charleston County South Carolina Charleston South Carolina SQL 2012 Network Support Consultant
  • Charleston NotPetya Crypto-Ransomware Business-Recovery
  • Immediate Expert Microsoft Certified Windows Server 2008 BranchCache Consultant 24-7 Windows Server 2008 BranchCache Professional
  • Immediate Microsoft Office 2000 System Consultant Setup Consultancy Services Microsoft Office 2003
  • Juniper SRX650 Router Cybersecurity Group Juniper SRX Firewall Network Consultants
  • Learning Online Office PowerPoint Live Online Windows 8.1 Learning
  • MCSE MCSA MCDBA MCIPT MCA Consulting Telecommute Job Sacramento CA, United States Microsoft MCSA Consultant Contract Job Opportunities Sacramento

  • IP PSTN On-site Support
    Cisco SIP Infrastructure Solutions Support and Setup

    Progent's Cisco CCIE-certified SIP infrastructure experts can help you to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable online or on-premises expertise to assist you to move smoothly to a productive communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

  • Mac Security Audits Consulting Services Mac Snow Leopard Security Specialist
  • Macintosh OSX Remote Technical Support OS X Integration Support
  • Macola Programming Firm MCSE Expert Certified Technical Support Navision
  • Managed IT Services Consultants Integration Small Business Network Management Outsourcing Professionals
  • Meraki Wi-Fi Access Point Online Troubleshooting Top Rated Meraki Dashboard Online Help
  • Microsoft Dynamics GP-Great Plains Charleston Vendor - Customization Outsourcing Dynamics GP-Great Plains Premier Partner in Charleston - Business Intelligence Development Charleston County
  • Microsoft Exchange 2000 Upgrade Specialist Microsoft Exchange 2000 Upgrade Support Outsourcing
  • Microsoft Exchange 2003 Online Consulting Microsoft Exchange Specialist
  • Microsoft LCS Server IM Network Consultants Microsoft Certified Expert Live Communications Server 2007 Engineers

  • Services ProSight Hosting for Virtual Servers
    ProSight Virtual Machine Hosting Consultant

    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in a solution that gives the highest degree of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management options are built on proven virtualization platforms that allow small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

  • Microsoft MCSA Consultant Subcontractor Job Newcastle Best Network Remote Support Freelancing Job

  • Juniper Junos BGT Security Audit Services
    Juniper Junos Security Companies

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Charleston County, U.S.A. Charleston Ryuk Ransomware Malware Repair Example
  • Microsoft SQL Server 2008 On-site Technical Support Biggest Microsoft SQL Server 2008 Online Support Services
  • Microsoft Windows 10 ADK Consultancy Windows 10 Configuration Configuration

  • Citrix VDI Online Support
    Citrix Desktop Studio Computer Consultants

    For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that improves the business value of your information network; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to follow industry leading practices to maintain XenDesktop efficiently.

  • Nagios for Linux Professional Nagios Technical Support
  • Nebraska Small Business Outsourcing Wyoming On-Call Services
  • Network Engineer IM Infrastructure 24-Hour MCSE Expert Certified Instant Messaging Consulting
  • Network Management outsourcing consultants IT Consultants Ransomware Protection Professional
  • Networking Firm Microsoft Windows Microsoft Office 2003 Systems Engineer
  • On-site Technical Support Microsoft SharePoint Server 2013 Charleston Microsoft SharePoint Technology Consulting Services
  • Online Help Work at Home Endpoint Management IT Consultant Remote Employees Endpoint Management

  • iPad patch management Professional
    Immediate Patch management Consultants

    Progent's managed services for software and firmware patch management offer businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.

  • Online Support Services Azure Active Directory Azure Active Directory with Intune Technology Consulting
  • Online Technical Support wireless IP phone integration wireless IP phones and Meraki APs Network Consulting
  • Charleston Avaddon Crypto-Ransomware Rollback Charleston, SC, America
  • PC Desktop Technical Support Organization PC Desktop Support Outsourcing
  • Part-Time CIO Online Support Services CIO On-site Support
  • Peppercon eRIC Consulting Services Technology Professional Remote Management

  • Consulting Services Microsoft Word Online
    Microsoft 365 Word Engineers

    Progent's certified Office Word and Microsoft 365 Word consultants offer a broad range of economical online support services to assist you to manage your current Microsoft Word solution or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between different versions of Office Word, integrating Word with other Microsoft Office apps like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training sessions tailored for your special requirements.

  • Phobos ransomware recovery Consulting Services Engineer ransomware removal and restore
  • ProSight Email Guard Content Filtering Service Professional ProSight Email Guard Spam Filtering Consult
  • ProSight Email Guard Content Filtering Service Specialist Email White Lists Consulting
  • Professional ProSight Hosting for Virtual Servers 24-7 Private Cloud Integration Consulting
  • Professionals Microsoft Project Server My Sites Technical Support Services Project Server 2013
  • Progent Small Business Software Security Consultant 24-7 Computer Support Firms Progent Start-Up Company
  • Progent's Management IT Outsourcing Companies Progent's Management Network Manager
  • Ransomware Removal and Data Restore Charleston County Nephilim Ransomware Hot Line Charleston South Carolina
  • Remote Access Network Engineer Top Rated Remote Access Integration Support
  • Charleston DopplePaymer Crypto-Ransomware System-Rebuild Charleston, SC
  • Remote Charleston Computer Consulting Company CISM Security Security Computer Consulting Company Charleston
  • Remote Support Altaro O365 Teams Chat Backup Altaro Office 365 Teams Chat Backup IT Consultants

  • Catalyst 4500 Switch Professionals
    Cisco Certified Expert Catalyst Switch IOS XE Engineer

    Progent's Cisco-certified CCIE networking experts can assist you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern models.

  • Remote Troubleshooting MSP360 SQL Backup 24/7 MSP360 Exchange Mailbox Backup Support Outsourcing
  • Remote Workers Charleston Guidance - Support Consultants Charleston Mount Pleasant Charleston South Carolina Work at Home Employees Charleston Expertise - Support Guidance
  • SBS Professional SBS Premium Add-on Support
  • SCCM 2016 Upgrade Onsite Technical Support SCCM 2016 Security Network Consultant
  • SMS Server Migration Support and Help SMS Upgrade Engineer

  • Full-Time Job MCSE
    Cisco Engineers Telecommuter Jobs

    If you are an information technology consultant with system support expertise, joining Progent and working for Progent's customers will expand your skills via interaction with our team of mutually supportive, world-class consultants. Progent's focus on offering network consulting and computer support to small and midsize businesses will offer you the chance to consult in depth with decision makers and contribute significantly to the success of dynamic organizations. Also, Progent's virtual office environment offers state-of-the-art tools for off-site service and wireless connectivity to allow you to deliver fast solutions when you take on mission-critical problems.

  • SQL Server 2017 High Availability Computer Engineer SQL Server 2017 on Linux Support Services
  • SQL Server Support and Integration SQL Server 2008 Migration Consultants
  • Security Contractor CISSP Charleston South Carolina Protecting CISSP

  • Support and Help Duo MFA and Single Sign-on (SSO)
    Network Consultants MFA and Single Sign-on (SSO)

    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.

  • Services MetroCluster Management NetApp MetroCluster Switchover Specialist

  • Check Point Software Auditor
    Check Point ZoneAlarm Protect

    Progent's Check Point firewall consultants can show you how to design, integrate, and administer firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.

  • Charleston Egregor Crypto-Ransomware System-Rebuild Charleston County South Carolina
  • Services ProSight VM Hosting Private Cloud Solutions Consultant Services
  • SharePoint 2019 Communication Sites Online Support Services SharePoint 2019 Technology Consulting Services
  • SharePoint InfoPath Forms Services Online Technical Support Engineer SharePoint Server 2010
  • SharePoint Online Support Microsoft Office SharePoint Server 2003 Outsourcing
  • Small Office Assessment Small Office Consulting Organization

  • Microsoft 365 Security Integration Company
    Emergency Office 2016 Technical Support Firm

    Progent's certified Microsoft Office and Microsoft 365 experts can help companies of any size to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and promotes better business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility issues between various releases of Office and can provide live online training to individuals or teams.

  • Small Office Network Online Help Small Company Onsite Technical Support
  • Small Office Support Firms Small Business IT Outsourcing Small Business
  • Small Office System Repair Small Business Computer Service Providers
  • Solaris IT Consulting Company Technology Professional Linux
  • 24x7 Charleston Conti Ransomware Remediation Charleston
  • Solaris Migration Sun Solaris Migration Consultant

  • Google Cloud hybrid solutions Consultant
    Enterprise hybrid cloud integration Engineer

    Progent can help your it team to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine local resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration services such as Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.

  • Charleston MongoLock Crypto-Ransomware Data-Recovery Charleston County, USA
  • Solaris Upgrading Upgrade Consultants Sun Solaris
  • Solaris with Windows Engineer Professional Solaris with Windows
  • Specialists Cisco VoIP Network Engineer Cisco Small Business series NSS2000
  • Specialists Radvision Telepresence SCOPIA Video Conferencing Consulting Services
  • Specialists Security Information and Event Management Web Application Security Security Firms
  • Supplemental Help Desk Consulting Services 24/7 Co-managed Help Desk Technology Consulting
  • Support Meraki MR32 Access Point Meraki MR34 Access Point Technology Consulting

  • VMware vCloud Director vCD Services
    VMware VCDX-NV certified Specialists

    VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.

  • Support and Integration Windows Server 2012R2 Windows Server 2012 R2 Outsourcing
  • Charleston Ransomware Restoration Charleston Mount Pleasant, United States
  • Symantec VelociRaptor Network Consultants Symantec Firewall Network Security Audit

  • Windows Server 2019 upgrade Technology Consulting
    Top Ranked Windows Server 2019 and SCOM Specialists

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

  • Symantec VelociRaptor Security Consultants Symantec Firewall Security Audit Services
  • System Center 2016 Operations Manager Network Consultant Microsoft Expert System Center 2016 Data Protection Manager Consulting Services
  • System Pilot Testing Lab Technology Professional Herakles Data Center Test Lab Consultant
  • Technology Consulting Services Teleworker Integration At Home Workforce Computer Consultant
  • Technology Professional MySQL application development MySQL Enterprise Edition Design Firm
  • Telecommuters Charleston Assistance - Collaboration Solutions Guidance Charleston County Telecommuters Consulting in Charleston - Collaboration Solutions Guidance Charleston
  • Top Fully Redundant Network Consultants Engineer High Availability Interoffice Connectivity
  • Top Microsoft MS SQL Network Security Testing Consultant SQL Server Replication

  • After Hours Printer firmware patch management Professionals
    Software patch management services Consult

    Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.

  • Charleston Spora Ransomware System-Rebuild Charleston County
  • Top Ranked Support Outsourcing 8500 Wireless Controller 24/7/365 Wireless AP IT Consulting
  • Top Technical Support Services SQL Server 2012 Emergency Microsoft SQL Server 2012 Security Remote Support

  • Duo Two-factor Authentication (2FA) Integration Services
    Duo Two-factor Authentication Online Help

    Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.

  • Urgent Online Consulting Exchange 2003 Server Microsoft Exchange 2010 Configuration

  • 24-Hour Internet Data Center Engineers
    Internet Data Center Services

    Progent's Data Center consultants can help you select fault-tolerant data centers that match the specific requirements of your company. Fault tolerant off-site data centers are particularly appealing to small organizations due to of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.

  • Urgent Specialist Oracle database administration CISA Certified Security Expert MySQL DBA Consultant
  • WLAN Site Survey Professionals Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Troubleshooting
  • WatchGuard Firebox T70 Firewall Cybersecurity Consultancy WatchGuard Firebox T15 Firewall Network Security Test

  • 24/7 Dynamics GP Visual Studio Consultant Services
    Dynamics GP Software Development Technology Consulting Services

    Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to create reports that let you analyze your business more effectively, transforming uncooked data into useful insights into your company and customers.

  • Windows 10 Compatibility Testing Computer Consulting Firm Windows 10 Pilot Testing Technology Consulting Services
  • Windows 2000 Professional Windows 2000 Support and Integration
  • Windows 2000 Technology Consulting Services Windows Server 2000 Migration Consultants

  • IT Consultants MOM 2007
    24x7 Network Support and Setup

    Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to assist you to detect and resolve a most network problems before they get big enough to impact productivity.

  • Windows 2008 R2 IT Consulting Consultancy Windows Server 2008 BranchCache

  • Developer Firm Amazon Marketplace Web Service integration
    Amazon MWS development Reporting

    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

  • Windows 7 Evaluation Computer Consulting Top Ranked Computer Consulting Microsoft Windows 7 Migration
  • Windows 7 Network Consultants Windows 7 Technical Support Services
  • Windows Server 2016 Information Technology Outsourcing Firm Charleston South Carolina Windows Server 2012 R2 Assessment Charleston

  • MSP360 Desktop Backup Online Consulting
    MSP360 SQL Backup Consultants

    Progent's data protection experts can help you to design, deploy and administer a backupup/restore solution based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and management to protect against data loss caused by user miscues, computer error, ill-intentioned insiders, and external attacks like ransomware.

  • Windows Server 2019 Information Assurance Support and Integration 24/7 Windows Server 2019 Hybrid Integration Consultant
  • Windows Server 2019 System Insights Network Engineer Windows Server 2019 Deduplication Computer Engineer
  • Windows Server Hyper-V 2016 Hybrid Cloud Computer Consultants Support Outsourcing Hyper-V 2016 Management
  • iPad patch management Engineers Google Android patch management Technology Professional

  • Remote Employees Data Protection Technology Consulting Services
    Work from Home Data Protection Support Services

    Progent can help small and medium-size organization to design, install, validate and maintain backup/recovery systems needed to support teleworkers.

  • iPhone 5 Network Consulting iPad Remote Support
  • network infrastructure documentation management Specialists domain management Specialist

  • Operating System Training
    Knowledge Transfer Network

    Progent practices information transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on providing high-value skills where Progent has few competitors. Medium-size businesses who utilize familiar independent service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, protected, and efficient.

  • wireless controller Remote Support Services 3504 wireless controller IT Consultant

  • MSP360 SQL Backup Network Consulting
    MSP360 Ultimate Backup Onsite Technical Support

    Progent can help you to create, implement and debug a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and allows businesses to build a backup ecosystem with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by human mistakes, system glitches, ill-intentioned insiders, and external attacks like ransomware.

    © 2002-2022 Progent Corporation. All rights reserved.