Ransomware : Your Crippling Information Technology Disaster
Crypto-Ransomware  Remediation ConsultantsRansomware has become an escalating cyberplague that represents an existential threat for businesses of all sizes poorly prepared for an assault. Versions of crypto-ransomware like the CryptoLocker, Fusob, Locky, NotPetya and MongoLock cryptoworms have been circulating for years and still inflict damage. Newer versions of ransomware like Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Egregor, along with frequent unnamed malware, not only do encryption of online data files but also infect any configured system restores and backups. Data replicated to the cloud can also be encrypted. In a poorly architected system, it can make automated restoration useless and effectively sets the network back to zero.

Getting back online programs and information after a ransomware attack becomes a race against time as the targeted organization fights to contain and cleanup the crypto-ransomware and to resume enterprise-critical operations. Because crypto-ransomware takes time to replicate, attacks are frequently launched at night, when attacks in many cases take more time to identify. This compounds the difficulty of rapidly marshalling and orchestrating a qualified mitigation team.

Progent has an assortment of support services for securing Charleston businesses from ransomware penetrations. These include user training to help recognize and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for endpoint detection and response (EDR) utilizing SentinelOne's behavior-based threat defense to identify and extinguish day-zero malware attacks. Progent in addition offers the assistance of seasoned crypto-ransomware recovery consultants with the talent and commitment to reconstruct a compromised environment as urgently as possible.

Progent's Ransomware Restoration Support Services
Following a ransomware penetration, paying the ransom in cryptocurrency does not ensure that distant criminals will respond with the needed keys to decipher all your information. Kaspersky Labs ascertained that 17% of ransomware victims never recovered their data after having sent off the ransom, resulting in additional losses. The gamble is also very costly. Ryuk ransoms commonly range from fifteen to forty BTC ($120,000 and $400,000). This is significantly higher than the typical ransomware demands, which ZDNET estimated to be around $13,000 for smaller businesses. The other path is to setup from scratch the key parts of your Information Technology environment. Absent the availability of full information backups, this calls for a broad complement of skills, well-coordinated project management, and the willingness to work continuously until the task is over.

For twenty years, Progent has made available expert Information Technology services for businesses throughout the US and has achieved Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes professionals who have earned top industry certifications in important technologies like Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security consultants have garnered internationally-recognized certifications including CISM, CISSP, CRISC, and GIAC. (Visit Progent's certifications). Progent also has experience with financial management and ERP software solutions. This breadth of expertise gives Progent the skills to quickly understand critical systems and organize the surviving pieces of your network environment following a ransomware event and rebuild them into a functioning system.

Progent's ransomware group has state-of-the-art project management systems to orchestrate the sophisticated restoration process. Progent knows the importance of acting rapidly and in concert with a client's management and Information Technology resources to assign priority to tasks and to put essential systems back online as soon as humanly possible.

Client Story: A Successful Ransomware Intrusion Response
A business sought out Progent after their company was attacked by the Ryuk ransomware. Ryuk is believed to have been deployed by Northern Korean state hackers, suspected of adopting strategies leaked from the U.S. NSA organization. Ryuk goes after specific organizations with limited tolerance for disruption and is among the most lucrative instances of crypto-ransomware. Headline organizations include Data Resolution, a California-based data warehousing and cloud computing business, and the Chicago Tribune. Progent's customer is a regional manufacturer headquartered in the Chicago metro area and has about 500 employees. The Ryuk event had shut down all business operations and manufacturing capabilities. Most of the client's information backups had been on-line at the start of the intrusion and were damaged. The client was evaluating paying the ransom demand (in excess of $200K) and hoping for the best, but in the end utilized Progent.


"I can't thank you enough in regards to the care Progent gave us during the most stressful period of (our) company's survival. We had little choice but to pay the Hackers except for the confidence the Progent experts afforded us. The fact that you could get our e-mail and essential servers back quicker than five days was earth shattering. Each expert I got help from or messaged at Progent was urgently focused on getting our system up and was working at all hours to bail us out."

Progent worked hand in hand the customer to rapidly determine and prioritize the key areas that had to be restored in order to resume company functions:

  • Windows Active Directory
  • E-Mail
  • Accounting and Manufacturing Software
To get going, Progent followed Anti-virus penetration mitigation best practices by isolating and removing active viruses. Progent then began the work of recovering Microsoft AD, the foundation of enterprise systems built upon Microsoft technology. Microsoft Exchange Server messaging will not operate without Active Directory, and the customer's accounting and MRP system used Microsoft SQL, which depends on Active Directory services for authentication to the databases.

Within 48 hours, Progent was able to restore Active Directory services to its pre-virus state. Progent then performed rebuilding and hard drive recovery of essential systems. All Exchange Server data and configuration information were intact, which accelerated the restore of Exchange. Progent was able to assemble intact OST files (Outlook Offline Data Files) on various desktop computers to recover mail information. A not too old offline backup of the client's accounting/MRP software made them able to restore these vital programs back available to users. Although a lot of work was left to recover fully from the Ryuk virus, the most important systems were recovered quickly:


"For the most part, the manufacturing operation never missed a beat and we made all customer orders."

Throughout the following month important milestones in the restoration project were made through tight cooperation between Progent engineers and the customer:

  • In-house web applications were returned to operation with no loss of data.
  • The MailStore Microsoft Exchange Server with over 4 million archived emails was brought online and available for users.
  • CRM/Orders/Invoicing/AP/AR/Inventory functions were 100% restored.
  • A new Palo Alto 850 firewall was installed.
  • Nearly all of the desktops and laptops were being used by staff.

"Much of what was accomplished that first week is nearly entirely a fog for me, but our team will not soon forget the dedication all of your team put in to help get our company back. I have been working together with Progent for the past 10 years, possibly more, and every time Progent has outperformed my expectations and delivered. This situation was a Herculean accomplishment."

Conclusion
A likely business disaster was avoided through the efforts of top-tier experts, a wide range of knowledge, and tight collaboration. Although in hindsight the ransomware penetration detailed here should have been identified and blocked with up-to-date cyber security systems and best practices, user education, and well designed incident response procedures for data backup and keeping systems up to date with security patches, the fact is that state-sponsored hackers from China, North Korea and elsewhere are tireless and are an ongoing threat. If you do get hit by a ransomware incident, feel confident that Progent's roster of experts has extensive experience in ransomware virus blocking, mitigation, and information systems restoration.


"So, to Darrin, Matt, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others who were contributing), I'm grateful for letting me get some sleep after we got past the most critical parts. Everyone did an impressive job, and if anyone is visiting the Chicago area, a great meal is my treat!"

Download the Ransomware Recovery Case Study Datasheet
To review or download a PDF version of this case study, click:
Progent's Crypto-Ransomware Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Cleanup Expertise in Charleston
For ransomware system recovery expertise in the Charleston area, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

  • 24 Hour Consulting Catalyst Wi-Fi 6 AP Planning 24 Hour Catalyst 9130AX Access Point Support and Help
  • 24-Hour BlackBerry BES Server Migration Consultant Charleston County BlackBerry BES Data Recovery Charleston South Carolina
  • 24-Hour BlackBerry BPS Consultants Remote Technical Support BlackBerry Software
  • 24-Hour Dynamics GP (Great Plains) Charleston Partner - Migration Consultants Charleston, SC Microsoft Dynamics GP-Software Partner in Charleston - Installation Expert

  • SharePoint Online Configuration
    Expert Microsoft Certified SharePoint 2013 Excel Services Remote Support Services

    Progent has been delivering SharePoint support since the first SharePoint product was published over two decades ago, and Progent has the scope of IT knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 migration.

  • 24-Hour Work from Home Employees Consulting Experts nearby Charleston - Collaboration Solutions Expertise Charleston County South Carolina, United States Charleston County South Carolina At Home Workforce Charleston Consultants - Collaboration Systems Consultants
  • 24/7 Juniper SSG Series Firewall Security Team Juniper SSG550M Router Security Consultants
  • 24/7 Microsoft Certified Solution Developer (MCSD) Tech Support Experts MCSE
  • 24/7 Microsoft Experts Lync Server 2013 Consultant Services Lync Server 2013 Front End Server Consulting Services
  • 24/7/365 Microsoft 365 AD Connect Network Consulting 24-Hour Hybrid Microsoft 365 Exchange integration Technical Support Services

  • Remote Support Computer Installation
    Georgia Small Office IT Support

    Progent's Technical Response Center offers national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and online secure network access to troubleshoot and resolve network problems quickly and affordably. The scope of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to competent experts as required.

  • 24x7x365 Microsoft Exchange Server 2013 Tech Expert Charleston County South Carolina, United States Exchange Server 2013 Software Outsourcing Consultant Charleston, SC

  • Online Support Services ISA 2004
    24x7 Consultant ISA 2004 Firewall

    Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your company requires.

  • Charleston Hermes Crypto-Ransomware Business-Recovery
  • 24x7x365 Remote Workers Expertise near Charleston - Setup Consulting Charleston County Top Ranked Charleston Offsite Workforce Infrastructure Consulting and Support Services Charleston Mount Pleasant
  • 64-bit Computing Consultants 64-bit Computing Consultancy
  • 64-bit Migration Consulting 64-bit Server Consultant Services
  • Charleston Lockbit Ransomware Business-Recovery Charleston County
  • 7900 Series IP Phone Consulting Consulting VoIP Phone System
  • 802.11ax Migration Online Troubleshooting Information Technology Consulting 802.11ax Migration
  • ASA Firewall Support Services Firepower Management Center Network Consultants
  • Active Directory Multi-factor Authentication On-site Support Azure Active Directory PIM Specialists
  • After Hours Excel Power Map Design Firms Office Excel 2016 Consultant Services

  • Windows, UNIX, Solaris Technical Consultant
    Remote Consulting Windows and Solaris

    If you are developing UNIX-based software in an environment that has Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by delivering remote and on-site support as your business needs it, Progent offers an affordable way for supporting an information system that provides excellent reliability, protection, and efficiency. Progent's developer assistance services include full-service information technology outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring services, and Contact Center outsourcing.

  • Amazon Marketplace Web Service development Reporting Amazon MWS programming Development Group

  • Small and Midsize Office Configuration
    Small and Midsize Business Consultancy

    Progent provide organizations of any size enterprise-class network online or onsite consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security expertise for companies ranging from the small office to the global enterprise.

  • Android patch management Professionals IoT device patch management Services
  • Award Winning Progent Startup Company Recovery Services Progent Small Offices Computer Network Service Company
  • Azure AD Connect Computer Consultant Remote Consulting Azure AD MFA
  • Biggest Charleston Remote Workforce Help Desk Outsourcing Guidance Charleston South Carolina Teleworkers Charleston Guidance - Help Desk Outsourcing Guidance Charleston, SC
  • Biggest ProSight VM Hosting Engineer ProSight VM Hosting Engineers

  • Fortinet 6000 Series Firewalls Online Consulting
    Fortinet 4000 Series Firewalls Online Technical Support

    Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.

  • Business Portal for Dynamics GP Consulting Dynamics GP VBA Consultants
  • CISM Security Security WannaCry Ransomware Defense Consulting Services WannaCry Ransomware Cleanup Consultant
  • Certified Microsoft Partner Computer Network Service Company Microsoft Certified Security Consulting Services
  • Charleston County South Carolina 24/7 Charleston Remote Workers Conferencing Solutions Expertise Work from Home Employees Assistance in Charleston - Voice/Video Conferencing Solutions Consulting Services Charleston, SC
  • Charleston Crypto-Ransomware WannaCry Preparedness Report Charleston County South Carolina Charleston Ransomware Spora Preparedness Review
  • Charleston Maze Ransomware Business Recovery Charleston County South Carolina 24-Hour Charleston Netwalker Crypto-Ransomware System-Restoration Charleston
  • Charleston Maze Ransomware Settlement Negotiation Consultants Charleston County South Carolina Charleston Ransomware Negotiation Support Charleston County
  • Charleston Ransomware Reporting Charleston Mount Pleasant Charleston Ryuk Ransomware Forensics Analysis Charleston, SC
  • Charleston Ryuk Crypto-Ransomware Remediation Charleston South Carolina Charleston MongoLock Crypto-Ransomware System-Restore Charleston County South Carolina
  • Charleston South Carolina Charleston Remote Workers Endpoint Management Solutions Consultants Teleworkers Charleston Expertise - Endpoint Management Systems Consulting Charleston, USA
  • Charleston South Carolina Charleston Work from Home Employees Cloud Integration Technology Consulting Charleston Work from Home Employees Cloud Integration Systems Guidance
  • Charleston South Carolina Small Business Computer Consulting Services Microsoft Windows Server 2019 System Consulting Windows Charleston, SC

  • Emergency Integration Support SCCM 2007 Hardware Inventory
    Microsoft Configuration Manager 2007 Consultant

    Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to streamline administration, enhance compliance, and boost worker output by ensuring that critical applications stay current, tracking product licenses, and reporting resource usage profiles so you can make smart purchasing decisions. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

  • Charleston South Carolina Telecommuters Charleston Consulting and Support Services - Security Solutions Expertise Top Charleston Teleworkers Endpoint Security Systems Consulting Experts Charleston County

  • Urgent Microsoft Dynamics Business Central Troubleshooting
    Dynamics NAV Technical Support Services

    Progent can provide remote and on-premises installation, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central/NAV.

  • Charleston WannaCry Ransomware System-Rebuild Charleston South Carolina Charleston Hermes Crypto-Ransomware Repair Charleston County South Carolina
  • Charleston Work at Home Employees Integration Consulting Services Charleston Charleston, SC, U.S.A. Charleston Telecommuters Connectivity Solutions Consulting Experts
  • Charleston, SC Charleston Immediate Crypto-Ransomware Recovery Charleston Ransomware Cleanup Consulting Charleston South Carolina, United States

  • Teleworker Services Support and Help
    24-Hour Online Support Helpdesk for Remote Workers

    Progent has two decades of experience helping small and mid-size businesses to plan, implement, optimize, administer, and debug IT networks that incorporate telecommuters.

  • Cisco CCIE Computer Network Support Companies Charleston County Information Technology Consulting Group Urgent Network Charleston Mount Pleasant
  • Cisco LocalDirector 400 series On-site Technical Support Remote Troubleshooting F5 Networks 3DNS
  • Charleston Maze Ransomware Recovery Charleston Mount Pleasant, US
  • Cisco Security Networking Services Cisco VoIP Technology Consultancy Firm
  • Cisco Smart Business Communications System Engineer Cisco 520 Router Specialists
  • Co-managed Help Desk Online Help Extended Help Desk Computer Engineer
  • Coder Amazon MWS integration Amazon Marketplace Web Service integration Contract Programmer
  • Compensation for Senior Network Engineer Full-Time Job Benefits for Home Based Network Engineer Contract Jobs
  • Configuration ProSight Infrastructure Monitoring Automatic Topology Diagrams Consultants
  • Consult UNIX, Windows Top Rated UNIX, Windows Consultant Services
  • Consultancy Network Security Expert Darrin Johnson Award Winning Progent Cybersecurity Media Relations Consulting
  • Consultancy Printer firmware patch management Network infrastructure patch management Specialist
  • Consultant Offsite DPM Backup Service Support and Integration Offsite Managed Data Backup Service
  • Consultant Services Comprehensive Event Management Application Monitoring IT Consultants

  • 64-bit Server Online Technical Support
    Services 64-bit Computing

    Progent's Microsoft-certified engineers can help your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit processing, plan an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, professional remote help to assist you to configure 64-bit operating systems and application programs on your current computers.

  • Consultant Windows 7 Migration Windows 7 Evaluation Remote Consulting
  • Consulting Experts for IT Support Providers nearby Charleston - Temporary Support Team Expansion Charleston Mount Pleasant Charleston Consulting Support for IT Service Organizations
  • Consulting Redundant Network Online Support Fault Tolerant Network Connection
  • Consulting Services Avaddon ransomware recovery 24-Hour Consultant Services NotPetya ransomware recovery
  • Charleston Locky Crypto-Ransomware Rollback Charleston County
  • Consulting Services Helpdesk for At Home Workers Emergency Offsite Workforce Remote Consulting
  • Crystal Reports .NET Developer Firm

  • 24-Hour Juniper J Series Firewall Intrusion Detection
    Juniper J Series Firewall Evaluation

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Charleston WannaCry Ransomware Rollback Charleston
  • Cybersecurity Contractor Juniper Netscreen Firewall Security Protection
  • Cybersecurity Pen Testing Network Security Auditing Penetration Testing Audit

  • Microsoft Lync Server 2013 IM Information Technology Consulting
    Lync Server 2013 disaster recovery Specialist

    Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.

  • Database Programming IT Consultants Database Applications Consultant Services

  • CentOS Linux Professional
    Emergency Debian Linux Computer Consultants

    Progent's Linux support services offer small and mid-size businesses and developers support for managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with a convenient single consulting firm to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

  • Dynamics GP BizTalk Adapter Consultant Dynamics GP Modifier Consultant Services
  • Emergency Apple OS X Tiger Integration Services OS X Troubleshooting
  • Emergency MCSE Expert Certified On-site Technical Support CRM CRM Computer Consultants

  • .NET C# Integration Companies
    .NET Blazor Development Firms

    Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET apps rapidly and at low cost.

  • Charleston Netwalker Crypto-Ransomware Rollback Charleston
  • Emergency Online Consulting BlackBerry Enterprise Server Express Professionals BlackBerry BES Express

  • Extended Call Desk Specialist
    Co-managed Help Desk Technical Consultant

    Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

  • Engineer VPN Cisco Virtual Private Network Remote Support
  • Enterprise Resource Planning Support and Setup Microsoft Dynamics NAV ERP Online Help

  • 24/7 Work At Home Job VoIP handsets Consultant
    Service Documentation Consultants Jobs Available

    Progent's productive atmosphere will allow you to become a more capable consulting professional by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the top consulting experts for you to operate with, providing an advanced network and communications architecture, using custom software tools to deliver the highest level of service, and by optimizing our operational models for attracting and retaining clients.

  • Enterprise hybrid cloud Engineer Hybrid cloud integration Consultant Services
  • Exchange 2016 Upgrade Consulting Top Ranked Network Engineer Microsoft Exchange 2016 Upgrade Planning
  • Exchange 2016 Upgrade Planning Online Support Services Open Now Technology Consulting Exchange 2016 Migration
  • Exchange Server 2016 Migration Information Technology Consulting Exchange 2016 Upgrade Planning Computer Engineer
  • Expert Microsoft Certified ISA Server Professionals ISA Server Specialist

  • On-site Support SBS 2003
    Small Business Server 2003 Consultant

    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components bundled with Small Business Server calls for a computer consultant with hands-on experience planning and integrating cohesive, comprehensive business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting business networks founded on Microsoft technology. This expertise ensures you success in installing, managing, and troubleshooting IT environments that include the Microsoft Small Business Server package of servers and applications.

  • Expert Microsoft Certified Technical Support Windows Server 2008 R2 Windows Server 2008 Hyper-VI Specialist
  • Extended Service Desk Specialist Shared Computer Support Help Desk IT Consulting
  • Firesight Support and Integration Cisco ASA Configuration Online Support Services
  • Firewall Consultant Charleston, SC After Hours Security Company Security Charleston County South Carolina
  • Flexential Data Center Specialist Flexential Tampa Colocation Center Specialist
  • Charleston Snatch Ransomware File-Recovery Charleston South Carolina
  • Fortinet Firewall Management Technical Support 24-7 Fortinet FortiGate NGFW Firewalls IT Consulting
  • Gentoo Linux, Solaris, UNIX Configuration Charleston Consulting Services Debian Linux, Sun Solaris, UNIX Charleston South Carolina, USA
  • Herakles Data Center Test Lab Consult NLB Test Lab Professional
  • Largest Charleston Locky Ransomware Repair Charleston South Carolina, United States
  • Home Based Computer Consultant Freelancing Jobs Work from Home Microsoft Consultant Contract
  • Hornetsecurity Altaro VM Backup Offsite Integration Services Integration Altaro VM Backup Scheduling
  • Hybrid Microsoft 365 solutions IT Consultants Microsoft Certified Partner Exchange admin center Support
  • IT Consulting 802.11ax Migration Wi-Fi Management Network Engineer
  • IT Manager Small Business Top Quality Small Business IT Technical Support Company

  • Solaris Online Troubleshooting
    Sun Solaris Consultant

    Progent's Solaris platform support experts provide small and mid-size businesses and software developers support for administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

  • IT Outsourcing Example White Paper IT Outsourcing White Paper
  • IT Staffing for Network Service Teams Charleston Mount Pleasant IT Staffing Temps for IT Service Organizations Charleston South Carolina
  • Immediate Azure Resource Manager Professionals Microsoft Azure IPsec configuration Contract Programming

  • Small Office IT Consultant Stabilizing Phase: Design Tuning
    Envisioning Phase: Requirements Definition Integration Firm

    When performing consulting projects for corporate clients, Progent follows a structured methodology driven by defined milestones so as to meet budgetary, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All facets are recorded to make available a detailed summary of technical services delivered and to assist in ongoing system maintenance.

  • Immediate Charleston At Home Workers VoIP Technology Expertise Charleston County South Carolina Top Charleston Telecommuters VoIP Technology Consulting and Support Services Charleston County South Carolina

  • IT asset documentation management Consult
    ProSight client credential management Consultancy

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.

  • Infor SyteLine CloudSuite Vendors Management Consultancy Infor CloudSuite 9.00 Engineers
  • Integration Services Small Office Small Office IT Services
  • Juniper SRX5600 Firewall Consulting Top Rated Juniper SRX5600 Firewall Consulting
  • Juniper SSL Router Intrusion Detection Juniper SA700 SSL VPN Network Intrusion Penetration Testing
  • Lync Server 2013 and SharePoint Consulting Services Lync Server 2013 and Active Directory Consultancy
  • Lync Server 2013 certificate management Services Lync Server 2013 Mobility Services Specialists
  • MSP360 Backup Support and Integration Biggest MSP360 Backup Technical Support Services

  • Windows and Linux Online Consulting
    Linux, Windows Consultancy

    If your company network mixes Linux technology platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows coexistence assistance services include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk Call Center services.

  • Management Microsoft Office Microsoft Office Computer Consulting
  • Manager Utah Texas Remote Troubleshooting
  • Microsoft Essential Business Server Professional Consulting Services Windows SBS 2008
  • Microsoft Exchange Hosting Technology Professional Microsoft Exchange Hosting Engineer

  • SCCM Azure Integration Integration Support
    SCCM Hybrid Integration On-site Support

    System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist you with any aspect of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.

  • Microsoft Exchange Server 2010 Migration Consulting Microsoft Exchange Server 2010 Upgrade Online Support Services
  • Microsoft Experts Dynamics GP eConnect Consult Biggest Configuration Dynamics GP Custom Software
  • Microsoft LCS Server IM Support Outsourcing Immediate Live Communications Server Professionals
  • Microsoft MCSA Support Position Concord California Microsoft MCDBA Consulting Contractor Jobs Walnut Creek, United States
  • Microsoft Office 2003 Recovery Services Microsoft Office 2000 IT Service Provider
  • Microsoft Operations Manager Specialist Support Operations Manager
  • Microsoft Project Server Workflow Learn Class Microsoft Project Server Workflow
  • Microsoft SQL 2014 Network Support Service Charleston SQL 2014 Computer Systems Consulting Charleston Mount Pleasant
  • Microsoft SharePoint Server 2010 Technical Support Services Charleston, US Microsoft SharePoint Server 2013 Integration Charleston County South Carolina
  • Microsoft Small Business Server 2011 Remote Technical Support Microsoft SBS 2008 Specialists
  • Microsoft Teams and iPad Consult Microsoft Teams with Exchange Online Consulting
  • Microsoft Windows IT Solution Providers Biggest Microsoft Office System Computer Consultancy Firm
  • MongoLock Ransomware Hot Line Charleston Mount Pleasant, United States Conti Ransomware Hot Line
  • NetDocuments and Exchange Server Services 24-Hour NetDocs Compliance Specialist

  • Immediate Herakles/QTS Test Lab Specialists
    Consulting System Pilot Testing Lab

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.

  • Network Companies Best Practices Problem Escalation Through Teamwork Tech Outsourcing
  • Network Engineer Freelancing Job Contractor Job Cisco CCNP
  • Network Engineer Microsoft Messenger for Mac Open Now Microsoft Outlook for Mac Setup and Support
  • Network Performance Analysis Consultant Services Support Outsourcing ProSight Infrastructure Monitoring
  • Charleston Sodinokibi Crypto-Ransomware Cleanup Charleston County South Carolina
  • Network Performance Analysis Network Consultants Network Consultants Automatic Network Infrastructure Mapping

  • Envisioning Phase: Requirements Definition Tech Consulting
    Envisioning Phase: Requirements Definition Computer Consultancy Services

    When conducting IT tasks for corporate clients, Progent uses a structured methodology driven by specified milestones in order to meet financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of technical services performed and to help in downstream system maintenance.

  • Network Support Consultant Charleston, South Carolina Charleston County Small Business IT Consulting Firm
  • Network Support Help Desk Consulting Services 24x7 Call Center Remote Technical Support
  • Network infrastructure patch management Services Services Wi-Fi access point patch management

  • After Hours Online Consulting Microsoft GP/Great Plains
    MCSE Expert Certified Great Plains Remote Support Services

    Dynamics GP 2010 software is a full-featured business management and analytics solution that unifies data and processes throughout your business, interfaces easily with other applications, and connects workers, clients and vendors unrestricted by time or location. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.

  • Networking Consultants Charleston Charleston Network Help
  • Office PowerPoint for Mac Training Trainer Office PowerPoint for Mac
  • Office Access Trainer Office Access database Development
  • Offsite DPM Managed Data Backup Service Consultant Services 24 Hour Offsite DPM Data Backup Service Specialists
  • On-site Support Windows Server 2016 VM Load Balancing IT Consultant Windows Server 2016 Virtual Machine Load Balancing
  • Charleston Hermes Crypto-Ransomware System-Restore Charleston County
  • Online Support Cisco PIX Migration Online Support Services PIX 500 Firewall
  • Online Wireless Site Survey Help and Support Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Consultants
  • Part Time Jobs Senior Network Engineer Subcontractor Cisco CCDP
  • ProSight Remote Infrastructure Monitoring Integration Services Network Services Monitoring Help and Support

  • Ekahau Wi-Fi RF Spectrum Analysis Network Consultants
    Troubleshooting Ekahau Predictive Wi-Fi Site Modeling

    Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.

  • Professionals Cisco 520 Secure Router Cisco 520 Router Consult
  • Progent Management Small Business Computer Consultants 24x7x365 Configuration Progent Management
  • QTS/Herakles Sacramento Colocation Center Consulting QTS Internet Data Center Consulting
  • Remote Exchange IT Technical Support Company Microsoft Exchange 2019 Consulting Companies

  • Consultant ProSight ECHO Hybrid Cloud Data Backup Services
    Remote Data Backup and Restore Services Specialist

    ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data.

  • Remote PC and Smartphone Small Business Networking Desktop VPN Design Company
  • Remote Part-Time Jobs Freelance Linux Consultants Subcontractor Jobs Freelance Microsoft MCSE Contractor
  • Remote Wireless Site Survey Consultants Wireless Site Survey Specialists
  • Remote Workers Video Conferencing Support and Integration Remote Technical Support Teleworker Video Conferencing

  • On-site Support Catalyst Wi-Fi 6/6E AP Layout
    Online Technical Support Wireless Access Point

    Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

  • SCCM 2012 Planning Technology Consulting Services SCCM 2012 Policy Settings Remote Support Services
  • SCCM 2016 Online Troubleshooting SCDPM 2016 Help and Support
  • SCCM 2016 Policy Settings Remote Support SCCM 2016 Cloud Integration Online Help
  • Security patch management Consultant Specialists Google Android patch management
  • Services Documentation Engineer Service Database Network Consultant
  • Services Internal Security Inventory Network Security Scan Consultant
  • Setup and Support Windows 2008 R2 Professionals Windows Server 2008 BranchCache

  • 24/7/365 Microsoft Certified Expert Consultants Skype for Business and Android
    Skype for Business conference bridges Consultants

    Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support to help you to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

  • Small Business IT Consulting Company Cisco Charleston Charleston Cisco Network Support Technician
  • Small Business IT Support Firms Cisco Cisco Security Computer Service Companies
  • Small Business Information Technology Consulting Small Business Integration Support
  • Small Business Networking Firm Phone Support Services Small Office
  • Charleston Netwalker Crypto-Ransomware Cleanup Charleston, SC
  • Small Government Consultants Local Government Exchange Consult
  • Software Consultants Small and Midsize Office Small and Midsize Business Computer Support Consultants
  • Solaris Upgrade Consulting Solaris-Windows Upgrade
  • Spam Filtering Consulting Remote and Mobile Email Access Integration Consultant

  • ransomware removal and restore Consultant
    Largest NotPetya ransomware recovery Consulting Services

    Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

  • Specialists Microsoft Configuration Manager 2012 Information Technology Consulting System Center 2012 Configuration Manager
  • Support Microsoft LCS Server IM 24 Hour Microsoft LCS Server IM Specialist
  • Support and Help Microsoft Exchange Exchange 2007 Edge Server Online Troubleshooting
  • Support and Setup Offsite DPM Managed Data Backup Service Top Remote Backup and Restore Service Network Consultant

  • Award Winning Cisco Certified Expert Catalyst 802.11ax AP Migration Specialists
    Catalyst Wi-Fi 6 AP Placement Online Support Services

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.

  • Support and Setup QuickBooks Pro Integration Companies Macola
  • Support and Setup SQL Server 2017 Performance Tuning SQL Server 2017 Backup Online Technical Support
  • System Testing Engineers Consultants Herakles Data Center Test Lab
  • Tech Expert Cisco DNA Center Management Cisco DNA Center Management Computer Consultancy Company
  • Charleston Maze Crypto-Ransomware File-Recovery
  • Technical Consultant Branch Routers Catalyst 8000 router Information Technology Consulting
  • Technical Consultant Cisco GTP/GPRS ASA 5505 Firewall Professionals
  • Technical Consultant Microsoft SQL 2008 Server SQL 2008 Reporting Services Consultancy
  • Technical Consultant Shared Computer Support Help Desk Costs Shared Service Desk Economics Online Support Services

  • Exchange 2013 Consulting
    Microsoft Exchange Server Consulting

    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining messaging systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system features protection, high availability, easy access for off-site and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also help small or medium companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.

  • Technical Support Services System Center Operations Manager Information Technology Consulting SCOM 2012 Cloud Monitoring
  • Top Cisco ASA Firewall with Firepower Technology Consulting Services ASA Firewall Support Outsourcing
  • Top Quality SQL Server 2012 Performance Tuning Online Technical Support SQL Server 2012 AlwaysOn Failover Cluster Information Technology Consulting

  • Supplemental Support Desk Cost Savings Online Support Services
    Remote Support Shared Support Desk Economics

    Progent's Help Desk Call Center outsourcing and co-sourcing service programs allow organizations to reduce costs, improve productivity, and adjust immediately to sudden changes in business circumstances.

  • Top Quality network asset documentation management Professional infrastructure documentation management Specialists
  • Top Ranked Microsoft MCSA Engineer Part Time Job Microsoft MCSA Consultant Telecommuting Jobs Western Australia
  • Top SMS Upgrade Online Technical Support 24/7 Microsoft Certified SMS Server 2003 Migration Network Consultant
  • UNIX Online Computer Consulting Company Consulting Linux Online

  • UNIX Online Small Business IT Consulting Firm
    Design Firm UNIX Online

    Progent offers national online technical support and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your IT dollar by extending user productivity and shortening the time billed for computer repair services. Sophisticated online access utilities and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most challenging system issues.

  • VMware vRealize Automation vRA Engineers VMware vRealize Automation vRA Consultants
  • Charleston Ryuk Crypto-Ransomware System-Rebuild Charleston County South Carolina
  • Virtual Machine Hosting Consultant Private Cloud Integration Professionals
  • Charleston Phobos Ransomware Operational-Recovery
  • Virtual Service Desk Onsite Technical Support Shared Service Desk Consulting Services

  • Consulting Cloud-managed Email Security
    Email Encryption Key Management Consulting Services

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

  • Web Application Security Assessment Specialist Urgent Information Risk Evaluation Consult
  • Windows 2003 Server Network Consultant Windows 2003 Remote Troubleshooting
  • Windows 2003 Technical Support Services Windows 2003 Network Consultants
  • Windows 8.1 Storage Spaces Consultants Windows 8.1 Wireless Support and Setup

  • Lync Server 2013 IM Professionals
    Lync Server 2013 video conferencing Consultancy

    Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with app sharing, as well as IP-based and PSTN telephony across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.

  • Charleston Hermes Crypto-Ransomware Mitigation Charleston, SC
  • Windows Hyper-V 2016 Management Technology Consulting Services Windows Hyper-V 2016 Migration Outsourcing
  • Windows Server 2008 R2 Professionals Windows 2008 R2 Network Consultants
  • Wireless Case Study Case Study Proxim Wireless
  • Work at Home Employees Charleston Guidance - Backup Systems Consulting Charleston County Charleston At Home Workforce Data Protection Systems Expertise Charleston, SC
  • macOS Online Troubleshooting Professionals OS X Online Consultant
  • Emergency Charleston Hermes Ransomware Cleanup
  • macOS and Cisco Integration Apple Macintosh Infrastructure Professional
  • ransomware protection Technology Professional Phobos ransomware recovery Professionals

  • © 2002-2024 Progent Corporation. All rights reserved.