Overview of Progent's Ransomware Forensics and Reporting in Charleston
Ransomware Forensics Analysis ServicesProgent's ransomware forensics consultants can preserve the evidence of a ransomware attack and perform a detailed forensics analysis without impeding activity required for operational continuity and data recovery. Your Charleston business can utilize Progent's post-attack forensics report to block future ransomware attacks, validate the recovery of lost data, and comply with insurance carrier and regulatory requirements.

Ransomware forensics is aimed at tracking and describing the ransomware attack's storyline throughout the network from start to finish. This history of the way a ransomware assault progressed within the network helps your IT staff to evaluate the damage and uncovers gaps in policies or work habits that should be rectified to avoid future breaches. Forensics is commonly given a top priority by the insurance provider and is typically required by state and industry regulations. Since forensic analysis can be time consuming, it is essential that other key recovery processes such as operational resumption are pursued concurrently. Progent maintains an extensive team of IT and security experts with the knowledge and experience required to carry out the work of containment, business resumption, and data restoration without disrupting forensics.

Ransomware forensics investigation is complex and calls for intimate interaction with the teams focused on data recovery and, if needed, settlement negotiation with the ransomware hacker. forensics typically require the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes.

Services associated with forensics investigation include:

  • Isolate without shutting off all possibly impacted devices from the system. This may require closing all Remote Desktop Protocol (RDP) ports and Internet facing NAS storage, modifying admin credentials and user passwords, and setting up two-factor authentication to secure backups.
  • Create forensically complete images of all suspect devices so your data recovery group can get started
  • Preserve firewall, VPN, and other critical logs as soon as feasible
  • Establish the kind of ransomware involved in the assault
  • Inspect each machine and data store on the network including cloud-hosted storage for indications of encryption
  • Inventory all encrypted devices
  • Determine the type of ransomware used in the attack
  • Study log activity and sessions to establish the timeline of the assault and to identify any potential sideways migration from the first infected machine
  • Identify the security gaps exploited to carry out the ransomware attack
  • Look for the creation of executables surrounding the original encrypted files or system compromise
  • Parse Outlook web archives
  • Analyze attachments
  • Extract URLs from messages and determine whether they are malicious
  • Produce detailed incident documentation to satisfy your insurance and compliance mandates
  • Suggest recommended improvements to shore up security vulnerabilities and enforce processes that lower the exposure to a future ransomware breach
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to identify and integrate the surviving parts of your IT environment after a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with leading insurance providers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent about Ransomware Forensics Services in Charleston
To learn more information about how Progent can assist your Charleston organization with ransomware forensics, call 1-800-462-8800 or see Contact Progent.



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    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit email, search the Exchange global address list, import addresses, synchronize calendars, and invite people to conferences via your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.

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    Progent's UNIX platform support experts offer small businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with an easy one-stop consulting firm to help you build and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent's certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Progent's certified cybersecurity engineers can run cybersecurity audits of company-wide security to determine your company's cybersecurity profile compliance with key industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's certified security consultants can also conduct extensive information security assessments to evaluate your company's compliance with important industry security standards such as FISMA, NIST, and ISO.

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    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that information security managers are expected to master. CISM gives executive management the confidence that consultants who have qualified for their CISM certification have the experience and knowledge to provide effective security administration and support services.

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    Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that information security professionals are expected to master. It provides executive management the confidence that consultants who have earned their CISM certification possess the background and capability to provide effective security administration and support consulting.

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    Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad synchronization, or migrating to iCloud services. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.

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    Progent provides customers access to engineers who have earned some of the IT industry's most prized credentials. Progent believes that customers deserve to know that their IT support consultants have accredited training plus broad practical backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer customers a better class of IT service. In other cases, major certifications such as CISSP or ISSEP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.

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