Microsoft Dynamics GP ExpertsMicrosoft Dynamics GP, originally branded Great Plains, has a longer history than almost any other enterprise resource planning (ERP) solution written for the Windows OS. Microsoft Dynamics GP is a mature, feature-rich application and is one of the most popular ERP platforms for SMBs, with about 50,000 active customers worldwide. Many organizations who have relied on Dynamics GP for years have been able to defer upgrades long enough that they are now using legacy software and outmoded IT infrastructure. This is dangerous. Meanwhile, a recurring complaint we hear from prospective clients is that they have a hard time finding experienced Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP environment affordably and derive the most business value from the software.

The longer a business attempts to make do with legacy versions of Microsoft Dynamics GP, the more complex the migration process becomes. When physical host servers or disk systems break down, there could be no suitable devices available to use as substitutes. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security updates are no longer developed. Current releases of SQL Server might not be compatible with your important GP customizations. Next-generation tools like Microsoft's Power BI may not run. Businesses considering an upgrade of their Microsoft Dynamics GP deployment can be overwhelmed by the volume of pieces involved in the project. And the price tag suggested for a migration may be astronomical.

Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have delivered high-level and affordable remote consulting for Windows-based networks to businesses in every state throughout the U.S. By offering deep experience with all editions of Microsoft Dynamics GP as well as top-tier network integration talent, Progent is uniquely suited to make sure your Charleston, South Carolina business get the most out of GP.

We partner with our clients and begin by understanding their requirements. After gaining an understanding of the IT environment and the areas needing improvement we provide our recommendations. Proposed services may include an upgrade to a newer and fully supported release of Microsoft Dynamics GP, basic user education, full platform and specific module implementation including 3rd-party modules offered by a wide range of vendors that have published add-ons to Microsoft Dynamics GP, integration with other key business applications within your organization, custom report creation, and solution analysis to assess whether GP is being used to its fullest. Our objective with every Dynamics GP engagement of whatever size is to maximize business value and minimize expense.

Progent can help your Charleston, South Carolina company in each phase of your Dynamics GP upgrade or enhancement process including:

  • System Assessment
    Review at what modules and features of Dynamics GP you are now using and propose additional capabilities available on GP that might be helpful to your organization.

  • Upgrade Planning and Timing
    Develop a complete migration plan and timetable that avoids business interruption. Plan for pilot testing, production upgrade, and training. Specify customizations and add-on products. Predict and manage integration issues.

  • Pilot Testing
    Design and implement a pilot system for validating the upgrade project.

  • System Upgrades
    Back up databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to ensure ongoing support services from Microsoft and to have all current features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Implement services from the Professional Services Tools Library. Condition data and execute scripts to address known issues.

  • Management Reporting
    Create reports and or dashboards for internal and external consumption. Configure SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Power BI for on-demand reporting and for combining data from multiple local and remote repositories.

  • Education
    Provide one-on-one or group training for existing and first-time users of Dynamics GP.

  • Support Services
    Act as a single point of contact for support to deliver consistent and affordable resolution of problems thanks to familiarity with your particular environment.
Other Microsoft Dynamics GP Consulting Expertise Offered by Progent
Progent offers the help of top-tier consultants who have been developing working Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you need directly rather than supervising less experienced consultants or internal IT personnel. Important areas where Progent's consultants can provide Microsoft Dynamics GP support services include:
  • Guidance
    Suggest the use of modules included with the core GP platform but are not currently being used. In addition, suggest third-party products designed exclusively for Microsoft Dynamics GP to provide features that GP doesn't offer.

  • Integrations
    Create custom connections between Microsoft Dynamics GP and other business platforms to reduce duplicate data entry and improve accuracy.

  • Customizations
    Build big and small customizations that work with Microsoft Dynamics GP to perform specific business functions that are not handled by out-of-the-box GP modules or third-party modules.
Infrastructure Expertise
Progent can assist you to enhance your network infrastructure to support Dynamics GP for any deployment model including on-premises, cloud-based, or a hybrid environment. Network infrastructure expertise available from Progent's consultants include:
  • Requirements analysis and site inventory
  • Network topology design and deployment (on-premises, cloud-based, or hybrid)
  • Configuring firewalls and VPN connections and creating security policies
  • Integrating Apple iOS, Android, and Windows smartphones and tablets
  • Creating high-availability (HA) environments
  • Integration with public cloud services such as Microsoft 365
  • Disaster recovery and business continuity preparedness
  • Performance tuning
Why Progent?
An optimized Dynamics GP ecosystem includes diverse application platforms, on-premises network infrastructure technologies, and cloud products integrated into a cohesive enterprise resource planning solution. For over two decades, Progent has delivered remote and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange Server configuration consultants, Microsoft Office consultants, and SharePoint development consultants. Progent has supported these products from their first releases to their latest versions, and Progent can help with cloud-based options by offering Office and Microsoft 365 consulting, Exchange Online support, and SharePoint Online migration and development services.

Progent also has extensive experience delivering support from top-tier Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration consultants, and VMware virtual machine specialists. This background with strategic IT platforms cuts time and expense when helping organizations through every aspect of updating their legacy Dynamics GP deployment. Progent also can provide the support of senior security and information assurance experts, disaster recovery and business continuity planning experts, application programmers, hybrid cloud integration consultants, and SQL Server DBAs who can help you to design, implement, and maintain a modern Microsoft Dynamics GP environment.

Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To learn more about Progent's remote and on-premises support services in Charleston, South Carolina for Dynamics GP/Great Plains ERP product family, visit:

Download Progent's MS Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet describing the consulting support available from Progent for Dynamics GP/Great Plains ERP software, click Download Datasheet: Expertise for Microsoft Dynamics GP/Great Plains ERP Platform (PDF file).

Contact Progent for Dynamics GP/Great Plains Upgrade Services
If your Charleston, SC business is looking for a MS Dynamics GP/Great Plains deployment expert or software developer, call 1-800-993-9400 or visit Contact Progent.