Low-cost Computer Tech Support from Microsoft and Cisco certified Consultants for Businesses in Charleston, SC
By delivering world-class support whenever you need it, making available in-depth knowledge for key business applications, offering high-value services such as virtual data center hosting, invoicing only for help delivered, and charging no sign-up fees or retainers for standard services, Progent enables your company to increase the competitive value of your It system and cut support expenses. Progent understands that network security, dependability, and performance are as important to small businesses as to large enterprises but that small companies don't have the economy of scale to invest heavily in computer technology and internal support groups. Progent's fundamental competitive advantage is that no network support organization can equal Progent's capability to provide the network support your company needs whenever you require it and at prices you can afford.

For medium-size and enterprise businesses, Progent offers co-sourcing services to supplement the technical skills of your in-house IT support personnel. This can save money and help meet schedules for big projects such as application design and development, business continuity preparedness, network security evaluations, office consolidations, or technology migrations.

Progent can in addition offer the services of certified consultants to assist your company to plan and implement a sensible cloud computing strategy.

Core Technologies Supported by Progent for Businesses in Charleston, South Carolina
Progent's group of world-class engineers provides help for virtually all aspects of information systems found in businesses of all sizes. Areas served by Progent in Charleston include:

Support Delivery Alternatives for Charleston, South Carolina Businesses
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting, and network management outsourcing. Progent's paradigm for providing IT support is built on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Support Model promotes rapid response, comprehensive service documentation, reliable follow-through, and strict cost monitoring across an array of IT support delivery options that include remote repairs, in-person support, top-level consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers urgent and scheduled online service for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can help clients to troubleshoot and fix network issues without the expense or delay of in-person support visits. The background of Progent's IT engineers makes it possible to handle the majority of network issues rapidly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible signup process for new customers to accommodate emergency situations and Progent bills by the minute with zero sign-up charges or time minimums, so you are invoiced only for the assistance you receive. Experts available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Learn additional details about Progent's online network support expertise.

  • Onsite Service
    Progent provides on-site technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service personnel can work in conjunction with Progent's online service experts to give small and midsize businesses the ideal combination: hands-on service professionals when you require them as well as the on-line expertise of Progent's seasoned team of IT consultants, security professionals, and business application developers. The response time for on-site service visits is usually less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite support. Find out more concerning how and why to register for Progent's in-person network support.

  • Phone Support
    Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems. For details, visit Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small and midsize companies budget-friendly access to world-class consultants who can provide help with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network protection consulting, high availability network design, virtualization solutions, plus configuration, programming and support for small business applications including financials, operations, reporting, CRM, and office productivity suites. Progent can help with short-term projects such as office relocations and major software upgrades, longer term projects such as management information application development and support, database application programming and DBA support, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system administration, or urgent services such as data restoration and virus cleanup.

  • Application Hosting
    Progent can host vital business applications such as Exchange and Microsoft SQL Server in order to provide small companies with higher levels of availability, security, and performance than is possible using the type of internal data center that is achievable for the majority of small and midsize businesses. Since Progent utilizes the same facilities that support the equipment of some of the planet's biggest information technology companies, Progent can eliminate the investment in building and maintaining the infrastructure required for world-class environmental control, power failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and service packs stay updated, security and efficiency is constantly monitored, and systems and data files are regularly backed up and available for complete and rapid restoration. Find out more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting for all of a small company's production servers in a setting that not only delivers the highest degree of fault-tolerance and expandability but that is also simple for customers to transfer to another service provider or to bring in-house when your business situation calls for it. Progent's Private Cloud hosting service is built around tested virtual server technologies that permit small businesses with mixed environments to save significantly on the costs of hardware, infrastructure maintenance, and IT management while getting enterprise-class availability and an unparalleled degree of vendor alternatives. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally managed solution, can support the multi- OS and loosely standardized environments common with small businesses, and keeps ownership of the licenses in the client's possession so that moving to a different virtual system is fast, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent offers expert remote consulting to help businesses of all sizes connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that seamlessly combine physical resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their network. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the baseline network software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an ever more complex collection of network technologies including firewalls, routers and switches, voice-over-IP solutions, and wireless networking. Furthermore, Progent's CISSP-Certified security consultants, CISM-authorized security professionals, CISA-authorized security audit consultants and GIAC-certified information assurance professionals can provide a company-wide perspective on network security and can assist with complex security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory regulations for network data security and incident reporting.

The scope and size of Progent's engineering staff offer a powerful array of advantages to organizations wishing to increase the business value of their IT system within a reasonable budget. These advantages include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional background, in the trenches of network service, executing a broad variety of technical projects for a large mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for solving real-world IT problems rapidly. Learn additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to bill for online support and on-site help per minute. Consequently, you pay exclusively for received support. Progent does not demand a higher rate for off-hours or emergency support, and Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services provided during regular business hours. Many service firms impose large minimum payments or bill in increments of fifteen minutes or more. Progent's one-minute billing granularity eliminates major bills for quick fixes. An additional advantage of granular billing is that clients won't be tempted to allow minor issues to stay unaddressed until they become big ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has developed a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation given by each consultant to each customer. The practice of detailing and organizing support activity results in more effective service and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom. Find out more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces little competition. Small companies who utilize independent service providers or who employ internal support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient. Read more details concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Charleston, South Carolina business needs to get in touch with Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Support
For fast remote help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by each staff member to each client. The practice of documenting and organizing support activity allows more effective support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who wonít let go of vital service information.

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Progentís Cisco-Certified network consultants offer professional PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Widows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and maintain virtual servers to cut IT expenses and improve productivity.

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ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical data.

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Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.

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Progent's MS Exchange Hosting Services offer a world-class data center with backed-up electrical and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual machines for high availability, smooth expandability, and rapid recovery. Services feature integration with your business network, access to mobile computing products, automated monitoring of efficiency and network security, spam filtering, security update and service pack management, Helpdesk services, per-day data backup, and full email administration support.

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Progent delivered a wireless networking environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to local interference.

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Progent's Meraki Wi-Fi AP experts offer online and on-premises support to help businesses of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or computing device.

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SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can give your company a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

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Progent's remote access and smartphone synchronization specialists can assist your business to plan and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate seamlessly with your IT network, enabling you to improve the efficiency of your remote workers.

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Microsoft Windows 8.1 is engineered to run on devices from smart phones and slates to engineering workstations. A wealth of new and improved capabilities, such as its touchscreen interface and signature live tiles GUI, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist get your business up to speed with Windows 8.1 and make sure you gain maximum business value from the product's many new and enhanced technologies.

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Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security, high-availability, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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Progent's Cisco-authorized network professionals can help you build an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access through a wide array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current technology for fault tolerant Internet access to create an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.

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If your company has a UNIX or Linux environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a broad range of security areas such as security management procedures, security architecture and models, connection control systems and techniques, software development security, operations security, hardware security, communications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are required to possess. These accreditations offer IT management the confidence that consultants who have earned their CISA or CISM certification have the experience and theory to offer effective security support and engineering services.

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Progentís Microsoft certified experts provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified users, reduce product expense and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of weak points and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management functions incorporated into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.

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For assistance writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database designers, and software project managers can help ensure you get the job completed on time and within budget. Progent's experienced application developers offer affordable and efficient online help for projects as simple as writing Vidual Basic scripts for Excel or as challenging as developing mission-critical database applications built on SQL Server or MySQL.

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Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any facet of information system security. Progent can help implement efficient security solutions that guard a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.

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Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support to assist businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device.

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Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the network security services covered within GIAC accreditation such as evaluating network vulnerability, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the security services covered within GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange 2007 support, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.

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Progent's Linux consulting services offer small and mid-size businesses and developers help with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you an easy single consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Progent's Microsoft-certified engineers offer in-depth support in implementing, using and debugging all versions of Project Server and can deliver a broad range of cost-effective online support services following proven best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Services available from Progent include solution design, installation and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.

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Progent's compensation structure is built on contribution, so just like being an independent contractor, your earnings are entirely tied to your work effort. Some of our consultants focus on lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow individual pursuits like mountain biking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with relatives and friends. Other consultants take advantage of the opportunity to earn major dollars through hard effort and long days. Progent completely encourages either side of the spectrum and everything in between.

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Windows Hyper-V 2016 incorporates core technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration plan, educate your IT administration and support staff, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.

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Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.

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Progent offers economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced support for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored online training for Access application development and DBA services.

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Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which carefully limit sharing between Mac and Windows systems.

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E-Mail Guard is Progent's economical antispam and virus protection solution that gives small businesses world-class defense against spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-managed spam filtering and virus defense services that defuse email attacks before they can breech the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware type, or geographic location.

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Progent can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to upgrade from an older version of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum return on investment.

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Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small support firms who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation sent by every consultant to each client. The discipline of documenting and archiving service activity results in more effective support and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.

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For advanced project management support, Progent can provide access to senior IT professionals with years of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients follow leading practices to ensure that major projects are completed on schedule and within budget.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Network monitoring ordinarily consists of observing a networkís resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system integration consultants can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX support services provide small businesses and programmers assistance with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.

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Progent's Cisco-Premier network management consultants can assist you to run Cisco's management tools alongside a selection of powerful third-party products to build a comprehensive network management solution in order to keep your network operating reliably, fully utilize limited resources, guard your data, revive rapidly from device breakdown or malicious assaults, and allow you to add or reassign valuable resources intelligently and economically as your company grows.

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SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help businesses of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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Microsoft CRM helps small businesses build profitable customer interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and offer steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer support data.

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Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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Progentís Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.

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If your company is developing UNIX-based applications in an environment that has Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of managing your company information system. By using smart server monitoring and by providing remote and in-person support when your business needs it, Progent offers an affordable alternative for maintaining an information network that features high dependability, security, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring services, and Help Desk Call Center services.

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System Center 2016 provides major enhancements for managing hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

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SIP Infrastructure Solutions Support Services
Cisco CUBE and SIP Engineer

Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite expertise to assist you to move smoothly to a modern unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

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Specialist for Exchange Server 2003 MCSE Expert Certified Exchange 2003 Server Upgrade Help
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Microsoft Office 2003 Network Services
Microsoft Office System Small Office Server Support

Progentís IT outsourcing packages offer affordable computer support for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network foundation for your critical applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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Network Security Scan Engineers
Information Risk Assessment Engineer

Progent provides small organizations a pair of low-cost network security inventory scanning packages that provide, at a preset price, remotely managed scans of your network security profile which are analyzed by expert information security engineers who interpret the results of the scan, present objective summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while offering enterprise-class assessments of your IT network's exposure to attack.

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Progent's certified consultants can help you evaluate the potential advantages of Hyper-V-powered virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, assess your network and server architecture for optimal operation with virtualization technology, assist you in moving to Windows Server 2008 and setting up Hyper-V, train your network management staff to monitor and manage Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, design and validate business continuity processes that maximize network uptime, and deliver ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.

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Microsoft SCOM 2012 Migration Remote Consulting

Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.

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Flex Series Wireless Controller Computer Consultants

Progent's Cisco-certified Wi-Fi consultants can help your organization to evaluate the benefits of adopting Catalyst Wi-Fi controllers to manage wireless networks of any size. Progent can help you to maintain and debug your existing wireless network or help you design and carry out a smooth transition from earlier generation Wi-Fi controllers to modern models.

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Progent's Linux support experts offer small businesses and developers support for administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy single source to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.

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Automated Server Monitoring Technology Consulting

ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can impact your business.

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Database Administration Services
Database Applications Engineer

Progent's certified database consultants can provide small and midsize businesses online DBA and programming services for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and integration, database design and coding, administration support, synchronization solutions, storage management, tuning, migration, security and compliance, backup/restore systems, problem solving, and training.

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Progent is convinced that a carefully architected and implemented network is a vital factor for enabling any company's growth, and Progent follows this belief in our own network infrastructure. We have built a non-stop virtual office infrastructure that enables our in-house engineers and authorized contractors to offer fast and effective service, collaborate closely on complex jobs, and experience professional and private maturity by acting as part of an exciting company ethos of self motivation and freedom.

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Support for Catalyst 4500 Switch
Catalyst Switch IOS Remote Support

With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the benefits of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your IT network sufficiently robust to handle real-time needs, scalable to support growth, secure enough to protect restricted data, and designed for differentiating and managing traffic flows to optimize system performance. Progent's Cisco certified consultants can help you pick out and integrate Cisco switches that make sense for your company. In addition, Progent's CISSP certified security specialists can help you create a comprehensive protection plan and configure Cisco Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

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Virtual Support Desk Specialists
Onsite Technical Support for Shared Help Desk

Progent's Computer Contact Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Selection and Deployment.

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Ubuntu Linux, Sun Solaris, UNIX Support Outsourcing in Tucson Arizona Computer Engineer
Sun Solaris Online Consultancy
Sun Solaris Remote Security Consulting Firm

Progent provides nationwide online phone support and consulting services for companies who run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft technology. Remote technical support offers maximum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer repair services. Advanced online support tools and experienced service specialists and consultants allow Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to help with the most difficult system problems.

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Microsoft Certified Partner Exchange 2010 Project Planning Online Help
Exchange 2010 Management Support Services

Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can help you to plan and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by improving your productivity, lowering the cost of hardware and service, streamlining management, and consolidating your key communications platforms.

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Microsoft Certified Windows Server 2019 Storage Spaces Direct Engineer
Windows Server 2019 Hybrid Configuration Computer Consulting

Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

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ProSight Private Cloud Services Consultancy
Consult for ProSight Virtual Hosting

Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization techniques that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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Engineer for Skype for Business Mirrored Back End Servers
Skype for Business disaster recovery Engineers

Progent's consultants can provide online and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified data security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

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Les Kent has a 35-year history of effective technology integration, executive administration, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions while working as a system designer, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and major enterprises.

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Cloud Backup Security and Compliance Setup and Support
Remote Data Backup and Restore Services Professional

ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical data, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data.

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ISR Routers Outsourcing
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Cisco has developed a full array of routers including routers built to deliver the security, bandwidth, and availability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

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Data Center Consulting
Fault-tolerant Data Centers Professional

Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. Fault tolerant co-location sites are particularly appealing to small companies due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center with even a basic degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.

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Fortinet Firewall Management Technical Support
Fortinet Firewall Migration Engineer

Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate firewalls to protect your IT assets at the enterprise edge, within the data center, at branch locations, and at the cloud edge.

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Sun Solaris Online Consultants
Networking Company for Solaris Remote

Progent provides national online phone support and troubleshooting services for businesses who run Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft products. Online network consulting provides optimum return for your information technology dollar by extending user productivity and shortening the hours charged for network repair services. Advanced online support utilities and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most challenging network problems.

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Microsoft VBA for Mac Remote Troubleshooting
Network Consulting for macOS and Windows

Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.