Charleston, SC Remote Help from Certified Network Service Experts
Progent's network technical support services can deliver your Charleston, SC business affordable and reliable access to world-class information technology engineers. By providing IT consulting service when you require it, providing specialized expertise for vital applications, delivering unique support such as automated network monitoring, and charging only for services you use, Progent gives your Charleston, South Carolina business an economical alternative for maximizing the productivity of small office information systems. If you maintain an onsite system, rely on cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for businesses and local governments to build and support a robust and secure IT system and to have quick availability of the seasoned consulting usually available only to businesses who are able to afford a sizeable internal IT organization.

For mid-size and large companies, Progent can provide co-sourcing support to add to the technical skills of your in-house network service staff. This can reduce expenses and help meet schedules for big IT initiatives like software design and development, business continuity preparedness, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of accredited consultants to help your business to design and execute your cloud computing strategy.

Key Technologies Serviced by Progent for Businesses in Charleston, South Carolina
Progent's team of industry certified engineers provides help for all facets of information systems found in businesses of any size. Technologies served by Progent in and around Charleston include:

Service Delivery Alternatives Available for Charleston, South Carolina Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with cost-effective IT services for troubleshooting, consulting, and IT administration. Progent's model for delivering computer support services is built on the Call Center operational structure familiar to big IT support organizations. Progent's Contact Center Support Model promotes rapid support, thorough activity documentation, consistent follow-up, and tight expense control for an array of IT support delivery options that include online repairs, onsite help, and high-end consulting.

  • Remote Support
    Progent's Technical Response Center offers urgent and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's certified support experts can help customers to analyze and repair network problems without the cost or delay of travel for onsite support visits. The experience of Progent's IT engineers allows them to resolve the majority of IT problems quickly. For the toughest issues, Progent's breadth of knowledge makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-accessible registration process for new customers to accommodate emergency network problems and Progent bills per minute with no sign-up fees or minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Find out more details about Progent's remote network troubleshooting expertise.

  • On-site Support
    Progent offers on-site technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service technicians can work in tandem with Progent's remote service engineers to give small and midsize companies the optimal solution: on-premises support professionals when you require them as well as the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business application developers. The response time for on-site service visits is usually less than one business day. There is no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more details about why to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all aspects of remote Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues. for more information, refer to Help Desk Services.

  • Shared Help Desk Services
    Progent's Co-managed Help Desk services allow your business to split the load for Help Desk services transparently between your IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution based on the leading professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting. To learn more, visit Progent's shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small businesses budget-friendly access to enterprise-class IT professionals who can provide help with critical products and technologies including Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, consulting services for's NodeZero penetration test products, network security consulting, fault tolerant it system engineering, virtual server strategies, plus configuration, programming and training for small business software including accounting, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-time projects including site moves and major system migrations, longer term projects such as upgrading a legacy ERP system to a current Microsoft Dynamics or Dynamics 365 solution, relational database application programming and DBA support, and web design, continuing support such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or urgent response like disaster recovery and virus cleanup.

  • Network Infrastructure Guidance for Teleworkers
    Progent can assist small and medium-size companies to plan, implement and debug the network infrastructure needed to support remote workers. Aspects of network infrastructure for which Progent's experts can provide guidance include safe and efficient VPN connections, VDI desktop software, router configuration, wireless LAN design and deployment, and reliable Internet connections. To learn about Progent's network infrastructure consulting expertise for remote workers, visit network infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting for all of a small company's production servers in a setting that not only provides the top level of dependability and expandability but that is also simple for customers to migrate to another support provider or to bring in-house when your situation warrants it. Progent's Private Cloud hosting is built around mature virtualization techniques that permit companies with mixed networks to benefit dramatically on the costs of hardware, system maintenance, and IT management while getting world-class availability and an unparalleled level of vendor independence. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered package, can handle the mixed- platform and loosely standardized networks common with small companies, and retains control of the licenses in the client's hands so that moving to a different virtualized host is fast, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still providing all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online consulting support to help companies of any size connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that combine physical IT assets as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange, Azure planning and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration expertise. Progent has over two decades of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top information security companies to provide web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT personnel and your Progent consultant so that all potential issues can be resolved before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for Charleston, South Carolina Businesses
Progent's size, scope of technical skill, and experience with corporate network support enable small and midsize businesses to avoid the pitfalls associated with excessive dependence on thinly staffed service firms or freelance consultants.

Working with Progent's Experts enables your business to:

  • Prevent Over Dependence on Freelance Support Consultants
    For network support, small companies sometimes rely heavily on individual consultants. Although individual support providers have lower overhead than more substantial support organizations and can afford to charge apparently lower rates, freelancers are sometimes stretched to far to react rapidly to critical network problems. If an independent engineer is occupied with another customer, ill, on travelling, or in training, the lack of backup staff may force your company to go without assistance in case of a crisis. As your company grows, system unavailability or difficulties with line-of-business applications get more expensive. The dollars you believed you were saving on a freelancer can evaporate fast due to lower productivity. Also, when independent engineers confront new problems, the unavailability of a large consulting team to rely on for help requires them to train in place while your business ends up with the bill for their ongoing education.

  • Have Access to Experts in Sophisticated IT Issues
    Many small support firms or freelance engineers specializing in small company network support may excel at providing connect-the-dots solutions but lack the background to deal cost-effectively with complicated IT environments that have mixed operating systems, many sites, Voice over IP systems, remote clients, integrated financial and analytical applications, eCommerce, and custom business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your business because enterprise environments are by nature complex, integration issues require in-depth understanding of in numerous technical areas, and reaching a high level of stability, availability, and security requires industry-proven processes.

  • Create a Firm Basis for Seamless Growth
    Small companies typically start with an IT system cobbled together on a shoestring budget. Lacking a solid architecture, a sequence of ad hoc fixes commonly get tossed on top of a marginal foundation. As a business evolves, stability and scalability problems can obstruct the productivity of the organization. These networks require thorough assessment, intelligent business planning, and in-depth experience to migrate to a network environment that will act as the solid foundation to meet current business needs and ease downstream growth.

  • Partner with Solution Finders, Not Product Vendors
    Smaller businesses need guidance and education to work through an ever more complicated array of technology options offered for enabling business growth and enhancing productivity. Businesses do not need a network consultant or support organization that tries to sell them products. Progent eliminates conflicted motives by not selling hardware and software. Progent sells services exclusively. This allows Progent to match consulting services with the real interests of clients. Combining IT consulting and product selling can lead to a conflict where the recommended solution is built around a preselected vendor rather than being based on the actual requirements of a small business.

Get in Touch with Progent
In case your Charleston, South Carolina business wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Assistance
For immediate online technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you intend to retain plus the latest 64-bit editions of applications you plan to install.

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  • Microsoft and Apple Networking Help
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  • Microsoft Windows Small Business Computer Consulting Firm
    Microsoft Consulting Firms

    Progent's IT outsourcing packages provide economical network support for small organizations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building an on-line business solution, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting network service budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network architecture for your vital business software based on Microsoft Windows.

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    Open Now Specialist CISA Certified Cybersecurity Audit

    The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that signifies mastery in information system security auditing. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to assist companies in the fields of IS audit services, IT governance, systems and infrastructure lifecycle, information technology support, safeguarding of data assets, and disaster recovery planning.

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    Consulting CRISC Certified Risk and Information Systems Control Architect

    Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

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  • Largest SCCM 2016 MDM IT Consulting Support and Integration Configuration Manager 2016

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    IT Consultants System Center Operations Manager

    Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small and midsize company networks enterprise-class availability, security and productivity.

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    ransomware data recovery Consultant

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800

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    Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.

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    IT Services 64-bit Server

    Progent's Microsoft-certified consultants can help your organization to update your servers or workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces operational interruptions, and deliver inexpensive, professional remote support to assist you to configure 64-bit operating systems and application programs on your current hardware.

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    Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

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  • ProSight Private Cloud Services Consult
    Virtual Machine Hosting Engineers

    Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

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    Microsoft Exchange 2000 Upgrade Configuration

    Progent is among the most expert information technology consulting companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the benefits of Exchange Server 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.

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  • Open Now Consultants Windows Server 2008 BranchCache Engineers Microsoft Windows Server 2008 R2
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  • Company-wide Standards for Best Practices Outsourcing Technical Support
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    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world industry background, at the forefront of IT support, performing a broad variety of IT tasks for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting team. This ensures that you get not just expert technical skills, but also a consultant with field-tested approaches for using technical knowledge to repair real-world network problems quickly.

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  • Urgent Consult Outsourcing Network Help
    Consulting Services IT Support Outsourcing

    Progent is structured to deliver in-depth remote support for all major technologies common to today's small company IT systems and allows you to outsource an array of vital, on-demand support services including a part-time Chief Information Officer to provide advanced planning and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects like site moves orOS upgrades, Cisco-certified consultants for designing high-performance and robust network infrastructure, certified security engineers to verify data safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, enhance, or repair business applications.

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  • SharePoint Excel Services On-site Support SharePoint InfoPath Forms Services Consulting
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  • Technology Professional Infor SyteLine CloudSuite Personalization
    Infor SyteLine CloudSuite Disaster Recovery Consulting Services

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and distribution companies to manage supply chains and streamline critical processes to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.

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  • Microsoft Exchange 2007 Specialist
    Exchange 2007 Edge Server On-site Support

    Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.

  • Support Services Co-managed Call Center Consultant Shared Help Desk

  • NetApp MetroCluster Design Consult
    Emergency NetApp MetroCluster Disk Pools Specialist

    Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on leading practices.

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  • Firewall Configuration Palo Alto Networks PA-3000 Series Firewalls
    Security Audit Services Palo Alto Networks WildFire

    Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security ecosystem that extends across your on-premises and cloud resources and guards all users at any location with any device.

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  • Support and Help Wireless Access Point 24-7 8500 Wireless Controller Support
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  • IT Management Outsourcing Technology Professional
    Small Business Network Management Outsourcing Consulting

    Progent's ProSight family of managed services are designed to offer businesses who have minimal in-house IT support staffs with affordable access to world-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT management expenses, automation of routine management processes, ongoing absorption of the latest information technology, smooth migration from older technology to up-to-date solutions, improved fit between computer technology with business goals, access to veteran IT consultants, and freeing up management to focus on business issues rather than fast-evolving information technology.

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  • Anti-Virus Consultants
    24-Hour Antivirus Technology

    E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and administration of company email by offering constantly updated spam and virus blocking, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email testing to let you repair your e-mail environment and define and enforce company email policy.

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  • SCCM 2012 Planning Remote Technical Support
    SCCM 2012 Mobile Device Management Support Services

    Progent can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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  • Urgent Support and Integration Microsoft Dynamics GP Dynamics GP Specialist
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  • Video Conferencing Outsourcing 24x7x365 Microsoft VoIP Help and Support
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  • Network Support Companies Progent Management Team
    Progent's Management Team Network Installations

    Progent's management team includes industry professionals with years of background providing computer consulting services, troubleshooting, and strategic information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent has assembled a management team able to provide businesses with the top service value in the industry.

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  • Windows 11 Wigets Technical Support Windows 11 Wigets Consulting Services

  • Building-to-building Wireless IT Services
    Cisco Aironet Technical Consultant

    Progent's wireless consultants can help small companies plan, select, test, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless connectivity solutions that match your business needs.

  • Windows 2003 Server Consulting Services Remote Support Services Windows 2003 Server
  • Cisco CCIE Small Business IT Consulting Company Charleston County South Carolina
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  • Urgent Network Remote Consulting Charleston County South Carolina
  • Windows Server 2008 DirectAccess Consultant Services Windows Server 2008 DirectAccess Professionals

  • Dynamics GP ODBC Specialists
    Dynamics GP Visual Studio Specialists

    Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, transforming raw information into valuable insights into your company and customers.

  • Windows Server 2012R2 Multitenancy Online Consulting Windows Server 2012R2 Cloud Technology Professional
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  • iPhone 5 Consulting Services iPad Specialist
  • wireless VoIP phone and Aironet APs Technical Support Services CCIE Certified wireless IP phones and Meraki APs Technical Support Services

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