Fast, Low-cost Remote Computer Technical Support for Charleston, South Carolina Small Businesses
For more than twenty years, Progent has focused on providing enterprise-class network support to customers who have small-company IT budgets. Progent has developed a powerful support solution that features a streamlined, seamless virtual office network, custom online repair technology, a large pool of engineers certified in a wide range of technical disciplines, a Call Center service model that promotes responsiveness and ensures follow-up, a global group of on-line support professionals, in-person service options for the majority of most zip codes in the United States, and a company culture focused on resolving technical problems in the least time and at the least cost to clients.

For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the technical skills of your in-house network support group. This can cut costs and minimize technical risks for major projects such as software development, business continuity preparedness, security audits, merging datacenters, or technology migrations.

Progent can in addition provide the services of accredited consultants to assist your business to design and implement a sensible cloud computing strategy.

Core Technical Areas Supported by Progent for Businesses in Charleston, South Carolina
Progent provides the support of accredited experts for all facets of business network technology deployed in small companies. Technologies serviced by Progent include:

Service Delivery Options Available for Charleston, South Carolina Companies
Progent has a selection of options for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT administration. Progent's paradigm for providing computer support services is based on the Help Desk Call Center structure common to big IT organizations. Progent's Help Desk Service Model promotes rapid response, thorough activity records, reliable follow-up, and strict expense control across a range of IT support delivery modes that include online repairs, in-person help, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers urgent and routine remote service for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and worldwide. Progent's seasoned support professionals can assist customers to troubleshoot and repair hardware and software problems without the cost or time loss of travel for onsite support calls. The background of Progent's network engineers makes it possible to handle the majority of network issues quickly. For the most complex issues, Progent's depth of knowledge allows the support team to escalate support calls to world-class subject matter experts. Progent provides a convenient, web-based registration procedure for new clients to address emergency network problems and Progent bills by the minute with zero sign-up fees or time minimums, so you are invoiced only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Find out more details concerning Progent's remote computer support services.

  • On-site Service
    Progent offers on-site technical support for registered customers in larger cities in the United States. Progent's on-site support technicians can operate in tandem with Progent's online support experts to give small and midsize businesses the ideal combination: hands-on support technicians when you need them as well as the remote help of Progent's seasoned team of network consultants, security specialists, and business application programmers. The response time for on-site service visits is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for onsite support. Find out more details about why to sign up for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are designed for all businesses and local governments who need fast and dependable access to an online Help Desk Call Center with efficient phone assistance, remote troubleshooting tools, and enough technical depth for full escalation. Because smaller companies typically have limited IT budgets and can provide little executive attention for handling IT support, Progent's Helpdesk Outsourcing Services could be the most cost-effective way to make sure that small business information networks are always productive. Learn more details about Progent's Helpdesk outsourcing services.

  • IT Consulting Services
    Progent provides small and midsize businesses budget-friendly availability of world-class consultants who can provide assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network protection engineering, non-stop network engineering, virtualization solutions, plus integration, customization and training for business programs such as accounting, ERP and MRP, management reporting, CRM, and productivity software. Progent can provide assistance with short-term projects such as office moves and massive software migrations, extended initiatives like business analytics software programming and support, relational database application programming and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure monitoring and network administration, or emergency response such as data restoration and malware removal.

  • Application Server Hosting
    Progent offers hosting for critical applications like Microsoft Exchange Server and MS SQL to provide small and midsize companies with greater degrees of availability, protection, and recoverability than is possible with the type of in-house data center that is achievable for the majority of small and midsize organizations. Since Progent utilizes the same facilities that support the gear of many of the planet's biggest information technology organizations, Progent can eliminate the investment in creating and maintaining the infrastructure required for world-class cooling, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also ensure that upgrades and service packs stay updated, protection and performance is constantly tracked, and systems and data files are consistently archived and ready for complete and prompt recovery. Find out additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for all of a small or midsize company's servers in an environment that not only delivers the top level of fault-tolerance and extensibility but that is in addition convenient for customers to transfer to a different service firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit companies with mixed networks to benefit significantly on the expense of capital equipment, system maintenance, and IT administration while achieving enterprise-class availability and an unprecedented level of vendor independence. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can handle the multi- platform and loosely standardized networks typical of smaller businesses, and keeps ownership of the licenses in the customer's hands so that migrating to a different virtualized host is quick, reliable, and affordable. This avoids becoming a prisoner of a specific hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote consulting to help businesses of all sizes integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine physical IT assets as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's affordable ProSight suite of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating tedious network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline system software and office productivity programs important to most small and medium-size businesses. As a Cisco-certified partner, Progent also offers expertise for an ever more complex array of infrastructure technologies including PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless networking. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-authorized information assurance professionals offer a business-wide view of system protection and can help with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business standards and government regulations for network data protection and reporting.

The breadth and size of Progent's engineering staff offer a unique set of benefits to clients wishing to maximize the business value of their information system within a realistic budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry experience, at the front lines of network service, executing a broad variety of technical projects for an extensive array of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class technical skills, but also a support engineer with field-tested approaches for fixing actual IT problems rapidly. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for online support and on-premises help per minute. Consequently, you owe only for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and asks no monthly commitment for services delivered during regular working hours. Many support firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's small billing granularity avoids major bills for fast solutions. Another benefit of by-the-minute pricing is that your company are less tempted to allow simple issues to stay unaddressed until they grow into major ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of IT Services
    Progent has developed a comprehensive support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who offer scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation given by each staff member to every customer. The discipline of detailing and archiving support activity allows more efficient support and avoids a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Small businesses who utilize independent consultants or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient. Read additional information about Progent's knowledge transfer services.

Contact Progent
If your Charleston, South Carolina business needs to get in touch with Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Fast Online Technical Help
For fast remote support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Cisco-certified CCIE consultants can help you to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern models.

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Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to move from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum return on investment.

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Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the forefront of IT service, executing a wide range of IT tasks for a large array of businesses. Every Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only world-class IT help, but also a consultant with proven methods for using computer knowledge to solve actual network problems rapidly.

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Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progentís security professionals can perform extensive penetration tests without the awareness of your company's internal IT staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are correctly set up and consistently monitored.

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Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with real-world expertise and broad knowledge in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and troubleshooting network environments powered by the SBS line of servers and programs.

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Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems uncovered by SCOM 2012.

BlackBerry Smartphone Consultancy New Orleans Louis Armstrong Airport MSY Integration Companies for BlackBerry Exchange
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Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering easy availability of strategic data and a rapid return on investment. Microsoft Dynamics GP offers important productivity benefits such as its ability to expand the reach of your organization, manage your accounting, computerize financial operations, unify procedures throughout your business, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you derive all the advantages of your Dynamics GP business management system.

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Progent offers the expertise of certified engineers and experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, cost-justify, test, implement, configure and manage the any edition of ISA Server 2006 on your information system.

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Progent offers the expertise of certified engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and security consultants to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Progent has created several network security service bundles intended to deliver larger enterprises an independent and comprehensive security assessment from a team of certified security consultants. All Progent's security evaluation bundles feature a suite of procedures like network scans from inside and from outside your corporate firewall, professional analysis of scan results by certified security consultants, production of a report documenting the results, plus an interactive concise executive outbrief and an extensive interactive outbrief for in-house network managers.

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Progentís Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and online secure network access to isolate and repair technical problems rapidly and economically. The scope of IT expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to qualified specialists as needed.

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Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, uptime, BOYD support, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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Network monitoring commonly consists of tracking a networkís resource utilization to help uncover throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's network integration consultants can help you take advantage of both these programs to optimize and repair your network. Progent's UNIX support services offer small companies and developers assistance with managing and servicing UNIX and Linux systems that coexist with Windows-based products.

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With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain all the advantages of adding smart traffic control to their networks. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure sufficiently robust to handle real-time requirements, expandable to support growth, safe enough to protect confidential information, and capable of differentiating and controlling traffic flows to streamline system performance. Progent's CCIE and CCNP certified consultants can help you pick out and integrate Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can help you develop a comprehensive protection plan and set up Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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ISA 2004 Server Support Services
Configuration for Microsoft ISA 2004 Server

Progentís Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

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Microsoft Solomon Online Support
Recovery Services for Microsoft SL 6.5

Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to meet your specific business requirements. Progentís Microsoft-certified consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide resource sharing plus integration with CRM programs.

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Microsoft 64-bit Processing Technology Professional
64-bit Migration Engineers

Progentís Microsoft-premier engineers can help your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit desktop computing, plan an affordable upgrade strategy that minimizes operational disruptions, and offer economical, expert online support to aid your organization to configure 64-bit desktop operating systems and application software on your current computers.

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Microsoft Operations Manager Case Studies
MOM 2000 Case Study

Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to ward off system issues before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.

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Consultancy for Backup Exec Consultant for CrashPlan Backup
Windows Cluster Remote Support
High-Availability Failover Clustered Servers Technical Support

Progent offers Microsoft Windows 2003 Cluster Server assistance to help your organization utilize non-stop server clusters that can deliver 24x7 operation. Clustered Windows servers for non-stop networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you build high availability clustered server environments based on Microsoft Windows Clustered Server 2003, Progentís Premier Windows consultants make sure that your high availability clustered servers are configured to optimize the competitive advantage of your information network.

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Juniper SSG520M Router Security Firms
Juniper SSG520M Router Firewall Setup

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Server Consolidation Support
IT Consultants for Mission Critical IT Applications

Server growth puts pressure on network budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, simplified operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines are resource consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from on-line systems.

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Specialists for Site Move
Networking Consultant for Enterprise Windows 2003

For large organizations, Progent can leverage in-house IT groups by offering extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent local supplement of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbox conformance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to help with a site relocation or office move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.

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MS CRM Support and Integration
Computer Consulting for CRM

Microsoft CRM helps small businesses build positive customer relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help promote selling success and offer consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.

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Microsoft Certified Expert Specialists for Azure and SCDPM integration
Microsoft Azure VPN configuration Developer Firm

Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.

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Small Business IT Consultant for Progent's Management Team
Progent Management Troubleshoot

Progent's management team includes industry veterans with decades of background delivering network consulting, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent stands out by having assembled a management staff able to provide customers with the best service value available anywhere.

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Network Consultants for Aironet 3700 Access Point
Aironet 1800 Access Point IT Services

Progent's certified wireless networking consultants can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, coverage, capacity, expandability, security and manageability required for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business design and maintain deployments of indoor and outdoor Aironet access points.

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Network Performance Optimization Onsite Technical Support
ProSight Remote Infrastructure Management Technical Support Services

ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues.

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VMware Site Recovery Manager and NetApp Professional
VMware Cross vCenter NSX Professionals

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering applications and services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

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Data Center Colo Consultant Services
Support for Internet Data Center

Progentís data center IT services are designed for businesses with equipment housed at IDCs or data center colocation hosting facilities and requiring on-demand on-site help at the collocation facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a complete range of IDC and IDC and colocation consulting services such as network topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage clustering systems.

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Progent's Virtual Help Desk support services are a seamless expansion of your in-house IT support organization. Virtual Help Desk can include advanced call center services such as a dedicated phone number with customer-specific greeting. Progent will also rout calls directly to staff technicians who are specifically provisioned and trained to handle your account. In addition, Progent's Help Desk professionals can use trouble tickets from any client trouble ticket software for transparent integration with your in-house technical services organization. Benefits of Progent's Virtual Network Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk Call Center expertise the moment you call, transparent expansion of your internal support staff, comprehensive support for critical client issues, and by-the-minute billing.

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Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global enterprises.

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Solaris Upgrade Consultants
Migration Consultants for Solaris-Windows

Progent can help you to plan and execute an efficient migration from a Sun Solaris-powered information environment to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your data and reduce business disruption by developing an efficient transition plan that preserves your existing assets in Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing infrastructure, transition strategy and testing, Exchange migration expertise, information and application software migration, and processor and media transition and economization.

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Wireless AP Configuration
802.11x Wireless Consultants

Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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Office Excel 2010 Technology Professional
Office Excel 2007 Consultants

Progent's certified Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to design, program, test, install, manage, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations looking for a quick fix to a specific problem related to Excel and Progent can also provide full project management support for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the needs of individual users or groups.

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Microsoft Exchange Server 2007 Networking Consultant
Microsoft ISA Server Professional Services

Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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Jacksonville, FL Outsourced IT Support for Windows 2008 Server Technical Support Companies in Jacksonville, Duval County
Juniper SRX Series Gateway Auditing Juniper SRX240 Router Security Auditing
Dynamics GP Visual Studio Consultant
Dynamics GP Development Services

Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that let you analyze your business more thoroughly, turning uncooked information into useful understanding of your business.

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SQL Server 2005 Online Help
SQL Server Professionals

Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.

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CISA Security Audit Services

The CISA credential is an important achievement that indicates mastery in network security audit and control. Accredited by ANSI, the CISA credential has candidates pass a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to assist companies in the fields of IS audit process, IT governance, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and disaster recovery preparedness.

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Microsoft Dynamics NAV IT Consultants Microsoft NAV Role Centers Remote Consulting
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Microsoft Exchange Server 2010 Evaluation Network Consulting Exchange 2010 Configuration Support and Integration
Lync Server 2013 security Consultancy
Lync Server 2013 and SharePoint Specialists

Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management team and users. Progent has expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

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Specialist for Small Business Server 2011

Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world expertise and extensive knowledge in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network solutions based on the Microsoft SBS line of servers and programs.

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Wave 2 WiFi Outsourcing
802.11ac On-site Technical Support

Progentís Wireless Consulting Services offer a fast, affordable option for companies of all sizes to deploy, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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password management Engineers
ProSight infrastructure documentation management Engineers

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

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Virtual Help Desk Computer Consultants
On-site Technical Support for Network Support Help Desk

Progent provides three basic types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your customers instant access to a reliable technical resource with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve and not simply record problems.

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Consulting for Private Cloud Virtual Datacenter Hosting
ProSight Virtual Server Private Cloud Hosting Services

Progent's ProSight Virtual Hosting combines proven virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing alternative that improves network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual machine configured and maintained by Progent's network support experts.

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64-bit Migration Engineers
64-bit Server Technology Consulting

Progentís Microsoft-certified engineers can assist you to update your desktops from 32 to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit desktop processing, plan an affordable upgrade process that reduces operational disruptions, and deliver economical, expert remote support to assist you to install 64-bit desktop software and application software on your current computers.

Microsoft Windows 7 Migration Network Consultant Microsoft Windows 7 Upgrade Server Troubleshoot Expert
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Microsoft System Center 2012 R2 Migration Engineer
Professional for Microsoft System Center

Progent has over 10 years of background deploying, maintaining and troubleshooting the core components included with System Center and can assist your organization to design, configure, maintain, and fix your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current edition of System Center from an earlier release or from a third-party IT management solution to provide the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

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System Pilot Testing Lab Technology Professional
Load Aggregation Testing Services

Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk while keeping critical network projects on schedule.

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ProSight Spam Filtering Consultant Services
Email Virus Fingerprint Specialist

Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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City Government Cisco Specialist
Consultant for Small Government

Progent has a long background delivering a full-spectrum of remote IT support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online network consulting and has provided network solutions to clients in every state. Online support eliminates travel costs and solves issues faster than onsite service calls.

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Dynamics GP SSAS Consultant
Dynamics GP Crystal Reports Online Help

Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all business processes, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that let you understand your business more completely, converting raw data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver custom business application development and web commerce applications that work transparently with Dynamics GP.

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Desktop Monitoring and Reporting IT Consulting

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact your business.

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Cisco Virtual Private Network Consulting Services

Cisco's security and remote access technology for small to medium sized companies offer a full range of easy-to-administer protection hardware and software to help you safeguard your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business goals.

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iPhone integration Online Help
Apple iOS integration Integration Support

Progent offers affordable remote assistance to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your information network.

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Juniper J2320 Router Network Intrusion Penetration Testing
Juniper J2320 Router Security Organizations

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.

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SQL Server 2016 Monitoring IT Consultants
SQL Server 2016 Security Technical Support Services

SQL Server 2016 introduces major enhancements in performance, scale, data security, availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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Remote Consulting for Cluster Server Windows 2012 R2
Microsoft Windows Server 2012 R2 Clusters Troubleshooting

Progent's Microsoft-certified failover clustering consultants can help businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.

Project Implementation Professional Project Design Professional
Remote Data Backup and Restore Services Engineer BDR and Business Continuity Solutions Online Help
Remote Help Desk Computer Consultancy Firms Charleston County Technical Consultant
Exchange 2010 Project Planning IT Services
Exchange 2010 Voice Mail Technology Professional

Progent's Microsoft-certified engineers can provide affordable remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your upgraded email system, train your network support staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and technical help. Progent can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

Remote Help Desk Integration Specialist in Pueblo County Tech Outsourcing for Emergency Phone Support in Pueblo
Remote Help Desk Professionals Remote Help Desk Professional
Juniper J Series Gateway Security Consultancies
Juniper J Series Gateway Network Consultant

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Remote Support Mandrake Linux, Solaris, UNIX On-site Support
Digidesign Pro Tools Training
InDesign Trainer

Progent's Mac consultants can promote the creative facets of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.

Remote Support Services for Meraki Wi-Fi AP Professionals for Meraki Outdoor Wi-Fi Access Point
NetApp CDOT migration Specialists
NetApp 7-mode Engineer

Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's complete portfolio of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments efficiently based on leading practices.

Remote Troubleshooting for Solaris in Tennessee UNIX Remote Support in Memphis Tennessee
SBS 2003 Technology Consulting Services Small Business Server Premium Add-on Configuration
SCOM 2012 Microsoft Azure Monitoring Computer Consulting Support Outsourcing
SIP Infrastructure Technical Support Services Video IP Phones Integration Services
SQL Server 2012 AlwaysOn Support and Integration SQL Server Management Studio Help and Support
SQL Server 2012 Internet Networking Consultants Microsoft SQL Server 2017 Administration
SQL Server 2016 IT Outsourcing Companies Outsourcing IT Support
San Diego, CA Computer Consulting Firms Networking Consultancy for San Diego
Security Audit Services Security Network Security Auditor
2800 ISR Router Online Help
RV Series VPN Router Support and Help

Cisco has developed a full product line of routers that includes appliances built to deliver the security, bandwidth, and reliability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.

Security Auditor DC Ronald Reagan Washington Airport DCA Security Consultant for Firewall
Integration Firm for Microsoft Access performance tuning
MCSE Expert Certified Microsoft Access Web App Integration

Progent can provide economical online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Office Access application development and DBA services.

Security Auditor for Juniper SSL Router Juniper SSL VPN IT Services
County Government Consultant
Professional for City Government Cisco

Progent has a long background providing a broad range of remote network support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online network support and has delivered network support to clients in all 50 states. Online support eliminates travel expenses and solves issues more quickly than onsite service calls.

Security Tech Services for Firewall Security Network Security Evaluation
Server Support Charleston County California Fremont Computer Outsourcing Consultant
SharePoint 2010 Consulting Online Help
Microsoft Project Server Scheduling Specialist
Project Server Reports

Progent's Microsoft engineers offer advanced expertise in deploying, managing and debugging any edition of Project Server and can provide a wide variety of affordable online support services based on proven best practices to help businesses of any size to get all the advantages of this powerful project management solution. Support services offered by Progent include solution design, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and customized webinar training classes.

SharePoint Server 2007 Onsite Technical Support Microsoft SharePoint Network Consulting
SharePoint Server 2010 Consultant in Atlanta Georgia Microsoft SharePoint 2010 Online Support Georgia
Exchange 2013 Project Planning Technology Consulting
Exchange 2013 Outlook Web App Specialist

Exchange 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact vital facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.

Shreveport Bossier City Technology Providers BlackBerry BPS Network System Support Consultant
Microsoft AD Consultant
Active Directory Computer Consultant

Microsoft Windows Enterprise Directory demands extensive hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are experts in designing, deploying, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy version configuration objects in online Active Directory environments, and repair of unsuccessful configurations of AD and Active Directory-associated applications.

Small Business Computer Consulting Group for Montana Network Consulting Organization for Montana
Small Office Consulting Company Small Office Help
Small Office Server Support for Windows Security in Charleston Mount Pleasant Professional
Microsoft Proxy Server Network Consulting
ISA 2000 Server Online Troubleshooting

Progent's Microsoft-certified ISA Server consultants have broad experience creating corporate security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.

Software Support for Cisco Nebraska Small Business IT Outsourcing Companies for Cisco
Solaris Consultant Solaris Technology Professional
Solaris Online Technical Support Solaris Integration Services Minneapolis, MN
Solution Providers for Rockville Microsoft and Cisco Certified Expert Rockville Computer Network Specialists
Microsoft Virtual Server 2005 Services
Virtual Server 2005 Consulting Services

Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the power necessary to carry out server consolidation, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-ready computing environment with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to improve operational efficiency in application development and testing, migration from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can help your business to assess and integrate Microsoft Virtual Server.

Specialist for Citrix XenDesktop VDI National Citrix XenDesktop desktop virtualization Services
Specialists for Private Cloud Integration Private Cloud Solutions Consult
Stabilizing Phase: Design Tuning Small Business Network Consultants Stabilizing Phase: Design Tuning Online Technical Support
Subcontractor Job Cisco CCDP Network Support Open Positions Raleigh Durham Cary
Specialists for ProSight DPS Hybrid Cloud Backup/Recovery
ProSight DPS Cloud Backup Services Professionals

ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.

Summit County Utah BlackBerry Wireless IT Consulting Firm BlackBerry Smartphone Information Systems Firms Summit County Utah
Support Consultant for Microsoft Network in Charleston Microsoft SharePoint Server 2007 Online Troubleshooting Shreveport Barksdale Air Force Base
ProSight Phishing Protection Professionals
Specialists for ProSight Next Generation Endpoint Protection

ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire threat progression including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

Suse Linux, Sun Solaris, UNIX Engineer Technology Consulting for Fedora Linux, Solaris, UNIX
System Consulting Services for Cisco Top Rated Cisco Server Setup
Microsoft SQL Server 2008 Information Technology Consulting
SQL Server Business Intelligence Computer Engineer

Progentís Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

System Consulting for Exchange Exchange 2010 Server Network Security Consultants Santa Cruz
Tallahassee, FL Urgent Network Network Consulting Firm Microsoft Exchange Computer Network Specialists in Tallahassee, Leon County
Online Technical Support for Office SharePoint Server 2007
Microsoft Office SharePoint Server 2010 Online Help

Progent's Microsoft-certified consultants can show you how to rationalize the business case for deploying SharePoint 2007, advise you on the most appropriate version of SharePoint for your circumstances, offer configuration and integration services, assist you to set up Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint Portal Server 2007, develop a comprehensive security plan that encompasses portal technology, and deliver maintenance and Help Desk support.

Tech Support Outsource for Davis California Cisco Expert Yolo County IT Service Providers California
Technical Consultants in Cambridge Manage in Cambridge, Middlesex County
Technical Services for Windows Security Technology Consultancy Firm for Illinois
Support and Setup for ISA 2004 Server
Support Services for ISA 2004 Enterprise Edition Server

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Technical Support Organization for Urgent Network Charleston Mount Pleasant Security Firewall Support in Boise City, Ada County, Idaho
Technical Support for Sales Assistance for IT Services Technology Consulting for Sales Assistance for Computer Consulting
Technology Consultants for Exchange Independent Exchange Small Business IT Support Firm
Telecommute Job for Computer Consulting Microsoft MCITP Engineer Part-Time Jobs in San Jose California
Top Ranked Windows Security Network Engineer in Charleston South Carolina RIM BlackBerry Networking Support
Microsoft Experts Consulting for Exchange Hosting
Engineer for Microsoft Exchange Hosting

Progent's Microsoft Exchange Server Hosting and Management Services offer a world-class data center that features backed-up electrical and cooling systems, 24x7 staffed security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual machines for high availability, easy scalability, and fast recovery. Services feature integration with your business network, connectivity with handheld computing devices, automated monitoring of performance and security, spam and virus protection, security update and revision management, Contact Center services, per-day data backup, and full email management support.

Training for Router Microsoft Expert Server Knowledge Transfer
Technology Consultant for Mid-size Business
Network Security Consultants for Mid-sized Company

Progent provides IT support for mid-size businesses with 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked segment of the market for network consulting services. The overhead and support access practices of large outside service firms make them too expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose complexity and capability are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and proactive network monitoring, significantly reduces the network support expenses of a small-medium business while providing the mid-size company with big-company service from professional, IT experts knowledgeable in a broad array of small business network solutions. If your medium size company or small business is searching for the quality of network help appropriate for a medium size office without paying enterprise costs, call Progent.

Troubleshoot for Windows 2019 Server Windows Server 2012 R2 Small Business IT Outsourcing Firm
Online Consulting for Hosting Facility
Office Move Technology Professional

For large businesses, Progent can supplement in-house network support groups by offering extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a campus move or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.

VMware Server Consolidation Consulting Services VMware VCDX certified Consulting
Microsoft Expert Excel 2000 Consultant Services
Excel Reporting Development Firms

Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of online support services to assist you to design, program, pilot test, install, administer, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent can provide as-needed help to clients looking for a quick solution to a stubborn problem related to Excel and Progent can also provide full project management support for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individual users or groups.

WatchGuard SSL VPN Audit Cybersecurity Tech Services for WatchGuard Firebox
Windows 2000 Network Consultants Migration Consultant for Windows Server 2000
Windows 2019 Server Network Consulting Group Des Moines Small Office IT Consulting
Windows Server 2012 Consultant San Antonio Texas Windows 2019 Server Small Business IT Outsourcing Firm in San Antonio, TX
Juniper Junos CLI Security Tech Services
Juniper Junos os Testing

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Windows Server 2012 R2 Server Help Anchorage Dimond Center Outsourcing Company for Windows Server 2012 Anchorage
Windows Server 2016 Troubleshooters Windows Server 2019 Outsourcing Firm Colorado Springs Fort Carson
application Testing Lab Professional Best network piloting Lab Consult
Consulting for Exchange Server 2010 Migration
Exchange 2010 Migration Engineers

Progent offers comprehensive help for every phase of your Exchange Server 2010 upgrade including end-to-end project management, site prep, project planning, cost estimates of new software licenses and equipment required, suggested vendor sourcing, pilot verification at client site or at Progent's test lab, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and training for customer's IT group and users.

iCloud Troubleshooting Remote Support Services
MOM Example Application
Case Study for MOM

Before Progentís MOM-based solution, system problems were approached reactively, after workers complained about them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent is now able to ward off server troubles before they becomes critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, safety and productivity.