Progent's Ransomware Settlement Negotiation Services in Charleston
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated exercise that calls for a combination of real-word experience, IT knowledge and business acumen. It also requires working closely with the victim's IT staff and the insurance provider, if any. Because the top goal of the ransomware target is fast recovery, it is vital to establish recovery groups that operate efficiently, in parallel, and with intimate collaboration. Progent offers the breadth of technical skills and the depth of personnel to supplement your network staff and restore your network environment rapidly and economically.

Support offered by Progent's ransomware settlement experts include:

  • Determining the type of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Budgeting a settlement amount with the victim and the cyber insurance carrier
  • Establishing a settlement and timeline with the TA
  • Checking accordance with anti-money laundering laws
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, learning, and using the TA's decryption utility
  • If necessary, contacting the threat actor for technical assistance with the decryptor utility
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints and data stores to arrest the progress of the assault
  • Creating replicas of every breached device and data store to allow forensics without interfering with recovery
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring files from offline restores or uncompromised machines
  • Building a pristine recovery environment
  • Mapping and connecting drives to match precisely their pre-attack state
After the decryption utility has been learned, Progent can assist you to recover computers and software services to their original state. Progent can also assist you to conduct a forensics investigation and generate a report to share with the insurance provider. This document helps you to understand security vulnerabilities that need to be corrected and recommends actions to be taken to block subsequent ransomware attacks.

Settling Exfiltration Ransoms
In addition to extorting money for a decryption tool, current variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly try to steal (or "exfiltrate") information. Hackers are then able to demand an extra settlement for not divulging this information on the dark web. Sadly, there is no way to be certain that exfiltrated data have been completely erased by the hacker. In fact, in numerous instances the TA has limited say over who can access the stolen files. Settling an exfiltration ransom does not eliminate the necessity of seeking the advice of privacy lawyers, conducting an inventory of files were taken, and performing the necessary alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have earned advanced certifications in foundation technologies including Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial and ERP applications. This scope of expertise gives Progent the ability to identify and integrate the undamaged parts of your IT environment after a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has collaborated with leading insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Charleston
To contact with Progent about ransomware settlement negotiation expertise in Charleston, phone Progent at 800-462-8800 or go to Contact Progent.



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    Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps such as Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

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