Overview of Progent's Ransomware Negotiation Services in Charleston
Ransomware Protection ConsultantsProgent has experience negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complex exercise that calls for a combination of real-word experience, IT skills and business acumen. It also calls for working closely with the ransomware victim's IT team and the insurance provider, if any. Since the top goal of the ransomware target is fast recovery, it is vital to establish recovery groups that operate efficiently, concurrently, and with intimate collaboration. Progent offers the breadth of technical knowledge and the depth of experts to supplement your IT staff and recover your network rapidly and affordably.

Support provided by Progent's ransomware settlement negotiation experts include:

  • Establishing the type of ransomware used in the assault
  • making contact with the hacker persona
  • Assessing the recovery risk
  • Testing the TA's decryption capabilities
  • Determining a settlement range with the victim and the cyber insurance provider
  • Negotiating a settlement and timeline with the threat actor
  • Verifying compliance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency disbursement to the hacker
  • Receiving, reviewing, and operating the TA's decryption mechanism
  • If needed, contacting the hacker for assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to prevent further progress of the assault
  • Making digital copies of every breached server and endpoint and data store to allow forensics without interfering with restoration
  • Adding A/V agents to all virus-free endpoints
  • Salvaging data from offline restores or uncompromised machines
  • Building a pristine environment
  • Mapping and connecting datastores to match exactly their pre-encryption state
After the decryption tool has been mastered, Progent can assist you to restore machines and services to their original condition. Progent can also help you to conduct a forensics investigation and create a report to share with the cyber insurance carrier. This document helps you to understand security gaps that need to be corrected and recommends steps that should be taken to counter future ransomware assaults.

Exfiltration Ransoms
Beyond demanding payment for a decryption utility, current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor commonly attempt to exfiltrate files. Hackers can then require an extra settlement for not posting this data on the dark web. Sadly, there exists no way to prove that stolen data have been totally deleted by the threat actor. In fact, in numerous cases the TA has little say about data custody. Settling an exfiltration ransom does not free you from the necessity of seeking the guidance of legal counsel, conducting an audit on which files were taken, and sending the mandated notifications to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered online and onsite network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SBEs) includes professionals who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's data security consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP application software. This broad array of expertise allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware attack and rebuild them rapidly into a viable network. Progent has worked with leading insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Charleston
To get in touch with Progent about crypto-ransomware settlement negotiation expertise in Charleston, call Progent at 800-462-8800 or go to Contact Progent.

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