Progent's Ransomware Negotiation Services in Charleston
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex activity that requires a combination of real-word experience, IT knowledge and business acumen. It also calls for working closely with the victim's IT staff and the cyber insurance provider, if there is one. Because the top priority of the ransomware victim is fast recovery, it is critical to establish response groups that operate effectively, concurrently, and in close communication. Progent has the breadth of technical knowledge and the depth of personnel to complement your network support team and restore your network rapidly and affordably.

Services provided by Progent's ransomware negotiation experts include:

  • Establishing the type of ransomware used in the attack
  • Identifying and communicating with the hacker
  • Assessing the likelihood of recovery
  • Verifying the TA's decryption tool
  • Determining a settlement payment with the victim and the insurance provider
  • Establishing a settlement amount and schedule with the hacker
  • Checking adherence to anti-money laundering (AML) laws
  • Carrying out the crypto-currency payment to the TA
  • Acquiring, reviewing, and operating the TA's decryption mechanism
  • If necessary, contacting the threat actor for assistance with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining infected endpoints to arrest the progress of the assault
  • Creating replicas of every compromised device and data store to allow forensics in parallel with restoration
  • Adding anti-virus protection to all virus-free endpoints
  • Salvaging files from offline backups or uncompromised machines
  • Building a clean recovery environment
  • Remapping and reconnecting drives to reflect exactly their pre-encryption condition
Once the decryption tool has been learned, Progent can help you to recover physical and virtual devices and services to their original state. Progent can also assist you to perform a forensics investigation and create a report to deliver to the cyber insurance carrier. This report identifies security vulnerabilities that need to be corrected and recommends steps to be taken to block future ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor often attempt to exfiltrate information. Hackers can then require a separate ransom in exchange for not publishing this information on the dark web. Unfortunately, there exists no method to guarantee that exfiltrated files have been completely deleted by the threat actor. Actually, in many instances the hacker has limited say about data custody. Paying an exfiltration ransom does not free you from the need for engaging the advice of privacy attorneys, performing an audit on which data were taken, and sending the necessary alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided remote and onsite IT services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This scope of expertise allows Progent to salvage and consolidate the surviving pieces of your IT environment following a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with leading insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Charleston
To get in touch with Progent about ransomware settlement negotiation expertise in Charleston, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-premier consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of moving to 64-bit PC desktop processing, design an efficient upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional remote help to aid you to install 64-bit PC desktop operating systems and applications on your current hardware.

  • Windows Server 2012 R2 Active Directory Consultant Services Windows Server 2012R2 Security Online Help
  • Windows Server 2012 R2 Configuration Windows Server 2012 R2 Private Cloud Online Help
  • Windows Server 2012R2 Live Migration Computer Consulting Remote Troubleshooting Microsoft Windows Server 2012 R2
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