Overview of Progent's Ransomware Settlement Negotiation Services in Charleston
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complicated activity that calls for a mix of real-word experience, IT knowledge and business savvy. It also calls for working closely with the ransomware victim's IT team and the insurance carrier, if there is one. Because the number one priority of the ransomware target is operational continuity, it is vital to deploy response teams that work efficiently, concurrently, and with intimate collaboration. Progent offers the breadth of IT skills and the deep bench of personnel to complement your network support team and restore your network environment quickly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware involved in the assault
  • Identifying and communicating with the hacker
  • Evaluating the recovery risk
  • Validating the threat actor's decryption tool
  • Determining a settlement payment with the victim and the insurance carrier
  • Establishing a settlement and timeline with the TA
  • Checking accordance with anti-money laundering sanctions
  • Carrying out the crypto-currency payment to the TA
  • Receiving, learning, and operating the hacker's decryptor mechanism
  • If needed, contacting the threat actor for assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware team can assist with:
  • Isolating affected endpoints to arrest the spread of the attack
  • Making replicas of every compromised device and data store in order to perform forensics in parallel with cleanup
  • Adding anti-virus agents to all virus-free endpoints
  • Recovering data from air-gapped restores or uncompromised endpoints
  • Creating a clean recovery environment
  • Remapping and reconnecting drives to reflect exactly their pre-attack condition
After the decryption utility has been learned, Progent can assist you to recover physical and virtual devices and software services to their original condition. Progent can also assist you to perform a forensics investigation and create a document to deliver to the cyber insurance provider. This report helps you to understand cybersecurity vulnerabilities that need to be fixed and recommends steps that can be performed to block subsequent ransomware attacks.

Exfiltration Ransoms
In addition to demanding payment for a decryption utility, current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor commonly try to exfiltrate information. Hackers are then able to require an extra ransom for not divulging this data or selling it. Unfortunately, there exists no way to be certain that exfiltrated files have been completely deleted by the hacker. Actually, in many cases the threat actor has limited say about data custody. Paying an exfiltration ransom does not eliminate the necessity of getting the guidance of privacy attorneys, performing an audit on which files were compromised, and performing the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite IT services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP software. This scope of skills allows Progent to salvage and consolidate the surviving pieces of your network following a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Charleston
To get in touch with Progent about ransomware settlement expertise in Charleston, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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    Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into valuable insights into your company and customers.

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    SQL Server 2008 delivers indispensable, familiar tools to computer professionals and information workers, lessening the difficulty of creating, deploying, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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    Progent's Check Point firewall consultants can help you plan, deploy, and administer firewall environments built around Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent can also assist you maintain older Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.

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    Progent is a pioneer in cost-effectively providing world-class IT support to small businesses. Progent's achievement in handling the network service requirements of the chronically underserved small business market is the cumulative result of major technical and process innovations that have eliminated much of the conventional costs out of managing network support, added unprecedented technical expertise into the IT service mechanism, and dramatically accelerated the repair process.

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