Charleston Ransomware Filtering and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may take longer to become aware of a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the longer it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Charleston area to identify and isolate breached devices and guard clean resources from being penetrated.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Charleston
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement payment for the decryption tools needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and hackers require an additional payment for not posting this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a major problem depending on the nature of the stolen data.

The recovery work subsequent to ransomware penetration has several distinct phases, the majority of which can proceed concurrently if the response workgroup has a sufficient number of people with the required skill sets.

• Containment: This urgent first step requires blocking the lateral spread of ransomware within your network. The more time a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of isolating infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
• System continuity: This covers bringing back the network to a basic useful level of capability with the least downtime. This effort is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also demands the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's recovery team uses advanced collaboration platforms to organize the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's management and IT staff to prioritize activity and to put vital resources back online as quickly as feasible.
• Data restoration: The effort necessary to restore files damaged by a ransomware assault depends on the state of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can take down key databases which, if not properly closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms depend on SQL Server. Some detective work may be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were off line at the time of the assault.
• Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same AV technology deployed by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, classification, containment, repair and analysis in a single integrated platform, Progent's Active Security Monitoring reduces TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; remapping and reconnecting drives to reflect exactly their pre-attack state; and recovering machines and services.
• Forensics: This activity involves learning the ransomware attack's progress across the network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to assess the damage and brings to light gaps in policies or work habits that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is commonly assigned a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important recovery processes like operational continuity are executed concurrently. Progent has a large team of information technology and security professionals with the knowledge and experience required to perform activities for containment, operational continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Restoration Expertise in Charleston
For ransomware cleanup consulting in the Charleston area, call Progent at 800-462-8800 or go to Contact Progent.