Charleston Ransomware Prevention and Removal Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT personnel may be slower to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware can manage within a victim's system, the more time it will require to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Charleston metro area to locate and isolate breached servers and endpoints and guard undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Charleston
Modern strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom payment in exchange for the decryption tools required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an extra settlement for not publishing this data on the dark web. Even if you can rollback your network to a tolerable date in time, exfiltration can be a big issue depending on the nature of the stolen data.

The recovery work subsequent to ransomware attack has a number of distinct stages, the majority of which can be performed concurrently if the response team has enough members with the required skill sets.

• Containment: This time-critical initial response requires blocking the sideways spread of ransomware within your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine processes include cutting off infected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
• System continuity: This covers restoring the IT system to a minimal acceptable level of functionality with the least downtime. This process is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and line-of-business applications, network topology, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complex restoration process. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's managers and IT group to prioritize tasks and to put vital services back online as quickly as possible.
• Data restoration: The work necessary to restore files damaged by a ransomware attack depends on the state of the systems, the number of files that are affected, and which recovery techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully closed, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be required to locate undamaged data. For example, non-encrypted OST files may exist on employees' PCs and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users.
• Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical AV technology implemented by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By delivering real-time malware blocking, classification, mitigation, repair and forensics in one integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Services consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor tool; debugging failed files; building a clean environment; mapping and reconnecting drives to match precisely their pre-attack condition; and reprovisioning physical and virtual devices and services.
• Forensics: This process involves discovering the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network helps your IT staff to assess the impact and brings to light gaps in security policies or processes that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is essential that other important recovery processes such as operational continuity are performed in parallel. Progent maintains an extensive team of IT and cybersecurity professionals with the skills needed to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Services in Charleston
For ransomware system restoration services in the Charleston metro area, phone Progent at 800-462-8800 or see Contact Progent.