Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may take longer to become aware of a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the longer it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Charleston area to identify and isolate breached devices and guard clean resources from being penetrated.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Charleston
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement payment for the decryption tools needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and hackers require an additional payment for not posting this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a major problem depending on the nature of the stolen data.

The recovery work subsequent to ransomware penetration has several distinct phases, the majority of which can proceed concurrently if the response workgroup has a sufficient number of people with the required skill sets.

  • Containment: This urgent first step requires blocking the lateral spread of ransomware within your network. The more time a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of isolating infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the network to a basic useful level of capability with the least downtime. This effort is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also demands the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's recovery team uses advanced collaboration platforms to organize the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's management and IT staff to prioritize activity and to put vital resources back online as quickly as feasible.
  • Data restoration: The effort necessary to restore files damaged by a ransomware assault depends on the state of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can take down key databases which, if not properly closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms depend on SQL Server. Some detective work may be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were off line at the time of the assault.
  • Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same AV technology deployed by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, classification, containment, repair and analysis in a single integrated platform, Progent's Active Security Monitoring reduces TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; remapping and reconnecting drives to reflect exactly their pre-attack state; and recovering machines and services.
  • Forensics: This activity involves learning the ransomware attack's progress across the network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to assess the damage and brings to light gaps in policies or work habits that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is commonly assigned a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important recovery processes like operational continuity are executed concurrently. Progent has a large team of information technology and security professionals with the knowledge and experience required to perform activities for containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This breadth of skills allows Progent to identify and consolidate the surviving pieces of your network following a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has worked with top cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Charleston
For ransomware cleanup consulting in the Charleston area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

  • Security Inventory Engineer Security Scan Consulting
  • Skype for Business Edge Server Pool Consult Microsoft Skype for Business Technology Professional
  • Small Business IT Consulting Companies Microsoft Computer Charleston County Information Technology Consulting Company Microsoft Network Charleston County
  • Small Business Setup Service Small Business Consulting Service Firm
  • Smartphone Network Engineer Activesync Engineers
  • Snatch Ransomware Hot Line Charleston, SC Ransomware Removal and Data Recovery Charleston, SC
  • Solaris Specialist Consulting Services Solaris
  • Solution Provider New York CISA Certified Security Expert Utah Online Technical Support
  • Specialist Azure AD Connect Microsoft Certified Configuration Azure AD
  • Specialist UNIX, Windows Windows and UNIX Professionals
  • Specialists Sun Solaris Solaris Consultants
  • Sun Solaris Migration Migration Consultant Solaris to Windows

  • Emergency Career Network Engineers
    Cisco Consultants Subcontractor Jobs

    Progent is hiring a range of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE credentials; and consultants for advanced system architecture with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data protection, and virtual servers. We are also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. Progent is also looking for experienced managers and administrators able to operate efficiently in Progent's dynamic, virtual office environment. Progent works with independent consultants who have in-depth knowledge and hands-on background in important IT areas outside our main service focus. Our Experts Team hires independent consultants who offer consulting and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in technologies like telecom, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors premier by Progent coordinate with our staff engineers to deliver comprehensive IT services for small company networks.

  • Charleston Snatch Ransomware Cleanup Charleston South Carolina
  • Support and Integration Antispam Consulting Antivirus
  • System Center 2012 Configuration Manager Computer Consultants Microsoft Certified Outsourcing SCCM 2012 Mobile Device Management
  • Immediate Charleston WannaCry Crypto-Ransomware System-Restoration Charleston South Carolina
  • System Center 2016 Configuration Manager Outsourcing SCCM 2016 and Windows Server 2016 Network Engineer
  • Technical Support Company Desktop Information Technology Outsourcing Firm Microsoft Mac and Linux Desktop
  • Technical Support Services Microsoft Windows SBS After Hours Microsoft Windows Small Business Server Technical Support Services
  • Technical Support VPN Remote Access Professional
  • Technology Professional CRISC Certified Risk and Information Systems Control Architect CRISC Certified Risk and Information Systems Control Architect Engineers

  • 24/7 SharePoint Server 2007 Configuration
    SharePoint Consultant Services

    Progentís Microsoft-certified consultants offer companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently coordinating people, groups and data. SharePoint offers a common spot for your employees or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and projects with the information theyíve developed in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.

  • Temporary IT Staffing Network Consulting On Demand Staff Augmentation Online Support

  • Desktop Update Automation Consulting Services Company
    VMware Workspace ONE Information Technology Consultants

    Progent's network consultants can help you to automate desktop PC software update deployment by providing support for management tools such as System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).

  • Charleston Sodinokibi Crypto-Ransomware Rollback
  • Top ProSight DPS Backup and Recovery Services Professionals Offsite Managed Data Backup/Recovery Services Integration Services
  • Charleston Locky Crypto-Ransomware Recovery Charleston, USA
  • VMware GSX Server Professional Specialist VMware vSphere Hypervisor
  • Virus Protection Security Certification Operations Security Network Security Evaluation
  • WatchGuard SSL VPN Security Contractors WatchGuard XTM Firewall IT Services
  • Windows 11 Compatibility Testing IT Consulting Firms Setup and Support Windows 11 Training
  • Windows Server 2008 DirectAccess Support and Integration Windows 2008 R2 Help and Support

  • Largest Cisco ASA and VMware Information Technology Consulting
    ASA Firewalls Online Help

    Progentís Cisco-Certified technology consultants provide experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for information environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progentís network experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Server 2019 integration Configuration Windows 2019 Hyper-V Network Engineer
  • Windows Server 2022 High Availability Integration Services Windows Server 2022 and SCVMM Remote Troubleshooting

  • Microsoft SMS Server Specialist
    Microsoft SMS Server Professional

    Systems Management Server provides added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and smart portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, processes and IT products to keep your IT network protected.

  • Windows Small Business Server Remote Technical Support MS Windows SBS Online Support Services
  • Windows, UNIX, Solaris Troubleshooting UNIX, Windows Specialists
  • Work at Home Collaboration Consultant 24 Hour Remote Workforce Collaboration Network Engineer
  • Work at Home Employees Guidance nearby Charleston - Data Protection Solutions Consultants Charleston At Home Workers Guidance nearby Charleston - Backup/Recovery Solutions Consulting and Support Services Charleston, SC
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  • Work from Microsoft Consultants Virtual Office Job Home Based Network Engineers Full-Time Jobs
  • web application development Consultant Services Java programming Consultant

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