Charleston Ransomware Filtering and Remediation Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT staff may be slower to recognize a break-in and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to make within a victim's network, the more time it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Charleston area to identify and isolate breached devices and protect clean resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Charleston
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an extra ransom for not publishing this data or selling it. Even if you can rollback your system to an acceptable date in time, exfiltration can be a big issue according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware attack has several crucial phases, the majority of which can proceed in parallel if the response workgroup has a sufficient number of members with the necessary experience.

• Quarantine: This time-critical first step requires arresting the lateral spread of ransomware within your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of isolating affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the network to a minimal useful level of capability with the least delay. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's recovery team uses advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to get critical services back online as quickly as feasible.
• Data restoration: The work necessary to restore files impacted by a ransomware attack depends on the condition of the systems, how many files are affected, and what recovery methods are required. Ransomware attacks can destroy key databases which, if not properly closed, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to locate clean data. For example, undamaged OST files may have survived on employees' desktop computers and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators.
• Deploying advanced AV/ransomware defense: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same anti-virus tools used by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware blocking, identification, containment, recovery and forensics in one integrated platform, Progent's ProSight ASM cuts TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the type of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption utility; debugging decryption problems; building a pristine environment; remapping and connecting datastores to match exactly their pre-attack condition; and recovering machines and software services.
• Forensic analysis: This process involves discovering the ransomware assault's storyline throughout the network from beginning to end. This audit trail of how a ransomware assault travelled through the network assists your IT staff to assess the damage and uncovers gaps in policies or processes that should be rectified to avoid future breaches. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensics is usually assigned a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is critical that other important activities such as business continuity are executed in parallel. Progent has a large team of information technology and security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware System Restoration Consulting Services in Charleston
For ransomware cleanup expertise in the Charleston area, phone Progent at 800-462-8800 or visit Contact Progent.