Enlarging your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Charleston organization to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services ranging from as-needed guidance for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Charleston, South Carolina companies to succeed with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Security for Telecommuters
Teleworkers commonly use their personal computing devices and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and calls for careful use of firewalls, remote security monitoring, and the enforcement of policies that adhere to best practices. Progent's veteran team of certified data security professionals can help your organization to plan, implement and administer a modern cybersecurity environment that protects sensitive data in networks that include at-home workers.

  • Firewalls allow companies to build a network that can be safely accessed by local users as well as by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate access rights to different classes of users and to scale your IT network and adjust your cybersecurity posture as your company evolves and as cyber threats become increasingly complex. Progent supports both current and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, go to firewall configuration and support services.
  • Online Endpoint Security Monitoring makes it possible to track the disparate computers used by at-home workers and either reject or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint, monitoring all activity and using advanced machine learning and full execution context to identify zero-day attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the infected endpoint device from the corporate network to quarantine the malware. Since the ProSight ASM software agent is autonomous, endpoints remain protected even when they are not connected to the Internet. For more information about ProSight ASM, visit remote endpoint monitoring for at-home workers.
  • Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security attacks for a network that includes telecommuters. Progent can run remote, automated cybersecurity analysis software for quickly and affordably uncovering a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security professionals with advanced credentials such as CISA, CISSP, and GIAC, can assist your business to evaluate your operations and governance policies and review your WAN architecture to allow you to design the highest level of protection for your an at-home workforce.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Charleston, South Carolina business, call 1-800-993-9400 or go to Contact Progent.