Enlarging your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Charleston company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Charleston, South Carolina organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Cybersecurity for Telecommuters
Remote workers often run their personal computers and work in a physically unsecured area. This worsens their exposure to cyber attacks and calls for careful use of firewalls, remote monitoring, and the creation of security policies that follow best practices. Progent's veteran team of certified cybersecurity professionals can assist you to design, implement and manage a modern security solution that guards vital information in IT networks that incorporate teleworkers.

  • Firewalls enable companies to create a network that can be securely utilized by local users as well as by an at-home workforce, mobile users, vendors, clients, and other stakeholders. Next-generation firewall appliances permit you to configure and control appropriate access rights to different groups of users and to expand your IT network and modify your security as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and legacy firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, see firewall integration and support services.
  • Remote Endpoint Monitoring makes it possible to track the various devices used by an at-home workforce and either reject or spot and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on each secured endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context to detect zero-day threats at inception. When a cyberattack is spotted, ProSight ASM instantly disconnects the infected endpoint device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are not connected to the Internet. To learn more about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
  • Security Audits can evaluate the exposure of your network to all types of external and internal security attacks for a network that includes remote workers. Progent can deploy online, automated security analysis software for quickly and affordably detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with top credentials such as CISM, CISSP, and GIAC, can assist your business to audit your operations and governance policies and review your network infrastructure to allow you to design the highest level of protection for your telecommuters.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Charleston, South Carolina organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network projects on schedule.

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    Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can license only the functions you currently require, with the option to expand users and increase functionality when necessary. Progentís Dynamics GP Software consulting engineers can help you deploy, configure and manage Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.

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    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network support packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company networks world-class availability, security, and productivity.

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    The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability to block ransomware or recover quickly from a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business needs.

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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send messages, search the Exchange global address list, copy addresses, sync up calendars, and alert fellow workers to meetings via your Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.

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    Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security strategy, automate IT administration, assist with application development, and build and validate a DR/BC plan.

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    Progent's management team consists of seasoned veterans with years of experience delivering network consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having assembled a management staff that can provide businesses with the top service value available anywhere.

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    Progent can assist businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.

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    Progent's Microsoft and Cisco certified network consultants can provide advanced help with a broad array of technologies and can deliver that assistance online anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent provides remote support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the support of CISSP and CISM-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered online network support to companies in every state in the United States.

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  • UNIX Specialist
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    If your company network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, superior throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence support services include network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, remote network help and troubleshooting, in-person technical support, and Helpdesk services.

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    Key features of Dynamics GP/Great Plains accounting include a modular design that allows you to license only the functionality you need, a standards-based architecture based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales trends, integration with Microsoft Office to enable access to business information, the ability to integrate information from almost any db software or desktop software into Microsoft GP, plus an open design that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.

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    The Certified Information Systems Auditor accreditation is an important qualification that represents expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an extensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to assist companies in the areas of information systems audit services, IT administration, systems and architecture lifecycle, IT support, protection of data resources, and disaster recovery planning.

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    Progent's Microsoft Exchange Hosting Services provide a world-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and failover access to Internet backbone service providers. Hosted Exchange servers are set up as virtual machines for service continuity, easy scalability, and rapid recovery. Progent's services include integration with your network, access to handheld communication products, automated monitoring of efficiency and security, spam and virus protection, patch and revision management, Help Desk support, per-day backup, and comprehensive messaging management support.

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    Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology. Progent offers expertise for both hardware-based and software-based Wi-Fi controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent is seeking to find staff-level, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and advanced network architecture experts with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and VMware. Progent also is hiring employees who can work on Progent's team of desktop support specialists and off-site troubleshooting experts. In addition, Progent is seeking experienced managers who can operate productively in our fast-paced, virtual office culture.

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    Progent provides several basic types of Helpdesk services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers instant access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive reputation as a key contributor to business performance. Progent's goal is to resolve and not simply record problems.

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    Progent's Cisco-certified wireless consultants can assist you to evaluate the benefits of adopting Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can assist you to support and troubleshoot your current wireless network or help you design and implement a smooth transition from earlier generation Wi-Fi controllers to modern models.

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    Progent can provide affordable online consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide as-needed support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.

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    Progent's Cisco-certified wireless networking consulting experts can help organizations of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, expandability, security and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and onsite consulting services for legacy and new-generation 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.

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    Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services including system design, configuration, administration, troubleshooting, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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    Progent's Mac support engineers can help you with a broad array of network foundation issues such as system architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.

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  • IT Services for Network Service Providers Integration
    Consulting Support for IT Service Providers Remote Troubleshooting

    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless arm of your IT consulting team.

  • Top System Center MOM Professionals Microsoft System Center Operations Manager Integration Support
  • Charleston Remote Workers Cybersecurity Solutions Guidance
  • Unified Communications Manager IM and Presence Service Consultant Unity Express Online Help
  • Charleston County Charleston Remote Workforce Security Solutions Consulting Experts
  • Upgrade Consultant Windows Server 2000 Emergency Windows Server 2000 Migration Consulting

  • Symantec Raptor Security Consultants
    Symantec Security Security Evaluation

    Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also enable you to design and implement a complete security plan that can include firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing network help, maintenance, training, and security expertise.

  • Upgrade Consulting Solaris to Windows Migration Solaris to Windows
  • Urgent Microsoft Windows 2019 Engineer Technology Consulting Windows Server 2008

  • Wi-Fi Network Computer Consultants
    Online Technical Support Wi-Fi

    Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wi-Fi network architecture, recommend sensible technology, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough wireless system security plan that is well integrated with the security strategy for your entire business network.

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  • Windows 2008 R2 Support and Integration Windows 2008 R2 Computer Consultant
  • Windows 7 Security Information Technology Consulting Support Services Windows 7 Security
  • Windows 8.1 Storage Spaces Network Administration Windows 8 Specialist

  • Intune Certification Management IT Consulting
    Intune Policy Settings Outsourcing

    Progent's Intune consultants can assist you to understand the business value of utilizing Microsoft Intune for managing your portable computers including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune solution.

  • Windows Essential Business Server Integration Services Specialist MS Windows SBS
  • Windows Server 2012R2 Data Deduplication Consultants Engineer Windows Server 2012 R2 Security
  • Windows Server 2016 Network Support Consultant Charleston South Carolina Windows 2008 Server Support Outsourcing Charleston County
  • Windows Server 2019 Windows Defender ATP Remote Support Microsoft Certified Expert Windows Server 2019 Windows Defender ATP Support Outsourcing
  • Windows Server 2019 integration Specialists Windows Server 2019 and SCOM IT Services

  • Fault-tolerant Clustered Servers IT Consultants
    Remote Technical Support Fault Tolerant Server Clustering

    Progent offers Windows 2003 Cluster Server assistance to help your business deploy high availability server clusters designed to deliver 100% operation. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you create high availability server clustering solutions around Microsoft Windows Server 2003 Cluster, Progentís Certified Windows experts make sure that your zero-downtime clustered servers are set up to optimize the business advantage of your information network.

  • Wireless LAN Information Technology Consulting Blackberry Integration Remote Troubleshooting
  • Word Web App Engineers Office 365 Word Consultancy
  • Work at Home Employees Assistance near me in Charleston - Collaboration Systems Consulting and Support Services Charleston County South Carolina Remote Workers Charleston Consulting and Support Services - Collaboration Solutions Consulting Experts Charleston County South Carolina
  • Work at Home Employees Consultants in Charleston - Management Tools Guidance Charleston South Carolina At Home Workforce Charleston Guidance - Management Systems Consulting
  • Immediate Charleston Offsite Workforce Endpoint Security Solutions Consulting Experts Charleston South Carolina
  • Work from Home Employees Guidance nearby Charleston - Cybersecurity Solutions Consulting Experts Charleston Remote Workforce Charleston Guidance - Cybersecurity Solutions Consulting Experts Charleston County South Carolina
  • iPhone and SharePoint integration Support iPhone and Lync integration Technical Support Services
  • ransomware prevention Consultants ransomware preparedness report Services

  • Citrix Receiver Consultants
    Citrix desktop virtualization Consulting

    For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic impact of your IT network; configure XenDesktop technology with your servers, end-user devices, and peripherals; upgrade your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.

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