Expanding your telecommuter workforce can have a major effect on network architecture, security, and corporate culture. Progent has 20 years of experience assisting SMBs to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Charleston organization to pick the right technologies and follow best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Charleston, South Carolina organizations to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.

Cybersecurity for Telecommuters
Work-from-Home (WFH) staff members typically use their own devices and often operate in a poorly secured physical environment. This situation multiplies their susceptibility to malware threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies based on leading practices. Progent's veteran roster of data security support consultants can assist your business to design, configure and manage an effective cybersecurity solution that protects vital IT assets in environments that incorporate an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network environment that can be securely accessed by on-premises users and by at-home workers, mobile workers, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and manage appropriate permissions to different groups of users and to expand your network and adjust your security profile as your company evolves and as cyber threats grow increasingly complex. Progent supports both current and older firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, refer to firewall support services.

Remote Security Monitoring Services for TelecommutersRemote Endpoint Security Monitoring makes it possible to track the various computers utilized by remote workers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint device, monitoring all activity and using advanced AI technology from SentinelOne to detect new attacks at inception. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to contain the malware. Since the ProSight ASM software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, visit remote endpoint monitoring for teleworkers.

Two-factor Authentication (2FA) Services for At-Home WorkersProgent's Duo authentication Service Plans incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and enter your password you are asked to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this second form of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all types of outside and internal security threats for a network that includes at-home workers. Progent can deploy remote, automated security inventory software for rapidly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by network security experts with top certifications including CISA, ISSAP, and GIAC, can help your company to audit your operations and governance policies and review your WAN architecture to enable you to design top-level protection for your telecommuters.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous testing of your work-from-home environment and your internal and perimeter networks so you can find, prioritize, fix, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security profile. Progent can also assist you to strengthen your network security and can assist you to plan and deploy a cohesive cybersecurity strategy that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment services powered by on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about key areas to focus on for securing a network that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Charleston, South Carolina business, call 1-800-993-9400 or visit Contact Progent.