Enlarging your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Charleston organization to select the right tools and follow leading practices in building and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from on demand expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Charleston, South Carolina companies to with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

Security for Telecommuters
At-home workers commonly utilize their own devices and usually operate in a poorly secured physical space. This situation multiplies their susceptibility to cyber attacks and requires careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user education, and the development of policies based on leading practices. Progent's veteran group of cybersecurity solutions consultants can help your business to design, configure and maintain an effective security solution that protects critical IT assets in environments that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network that can be securely utilized by on-premises users and by an at-home workforce, mobile users, vendors, clients, and other stakeholders. Next-generation firewall devices permit you to configure and manage different permissions to different groups of users and to expand your network and modify your security profile as your business evolves and as cyber threats become more sophisticated. Progent supports both new and older firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, visit firewall configuration and support services.

Remote Endpoint Monitoring Services for TelecommutersOnline Endpoint Monitoring makes it easy to track the various computers utilized by remote workers and either block or identify and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect zero-day threats at inception. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the infected device from the network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.

Two-factor Authentication (2FA) Services for Remote WorkersProgent's Duo MFA Service Plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a protected online account and give your password you are requested to confirm who you are on a unit that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used for this added means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register multiple validation devices. For more information about ProSight Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all types of external and local security threats for a network that includes teleworkers. Progent can deploy online, automated security inventory scanning for quickly and economically detecting a broad range of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with top certifications such as CISA, ISSAP, and GIAC, can assist you to audit your processes and governance policies and assess your IT infrastructure to enable you to design the highest level of protection for your teleworkers.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that supports automated threat assessment of your at-home connectivity solution as well as your internal and perimeter networks so you can uncover, prioritize, fix, and verify security vulnerabilities before threat actors can exploit them. Progent's pentest experts can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, remote, and perimeter IT assets. To learn additional information about Progent's vulnerability analysis services powered by on NodeZero's pentest platform, see Consulting Services for NodeZero's Pentest Platform.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper about critical things to focus on for protecting a network that includes telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Charleston, South Carolina organization, call 1-800-993-9400 or refer to Contact Progent.