Expanding your at-home workforce may have a major effect on network architecture, security, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Charleston company to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Charleston, South Carolina businesses to succeed with any facet of building a high-functioning telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and unified management.

Security and Compliance for At-Home Workers
At-home staff members typically use their personal computing devices and usually work in a poorly secured physical area. This situation multiplies their susceptibility to malware threats and calls for careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's veteran roster of IT security support experts can help you to plan, configure and manage an effective security solution that protects vital information assets in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be securely accessed by local users as well as by at-home workers, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to assign and manage different access rights to various classes of users and to scale your IT network and adjust your security profile as your company evolves and as network attacks grow more sophisticated. Progent supports both current and legacy firewall appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support services, see firewall configuration and support expertise.

Remote Endpoint Monitoring for TelecommutersRemote Endpoint Monitoring makes it easy to watch over the various devices used by teleworkers and either reject or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every secured endpoint device, watching all activity and using state-of-the-art AI technology to detect zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the corporate network to quarantine the threat. Because the ProSight ASM software agent is self-contained, endpoints remain secure even if they are offline. To find out more about ProSight ASM, visit remote endpoint security monitoring for teleworkers.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo MFA service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be used as this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate multiple verification devices. To find out more about Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of outside and local security attacks for an environment that includes at-home workers. Progent can run online, automated cybersecurity inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by security experts with top certifications including CISA, CISSP, and GIAC, can assist your company to audit your procedures and policies and assess your IT infrastructure to allow you to implement top-level security for your telecommuters.

Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about critical areas to concentrate on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Charleston, South Carolina business, call 1-800-993-9400 or visit Contact Progent.