Besides offering rapid access to guidance from top-tier network consultants and subject matter experts (SMEs) to assist Charleston, South Carolina businesses with specific technical problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized services such as PC support, network administration, and Help Desk services. On-demand staffing makes it possible for organizations to deal with planned or surprise surges in the need for IT services, which may result from situations such as company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary staffing can also fill voids left by the absence of in-house staff members due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the versatility to respond to surges in requirements for network personnel without being saddled with the expense and hassle associated with identifying and recruiting professional IT personnel and without the risk of adding to your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of reliable network pros
- Simple initiation, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close relationship with a top-level, full-spectrum source for IT expertise
Progent's shared Help Desk Call Center program is a specialized flexible staff augmentation alternative that allows IT groups to divide the work of Help Desk support seamlessly between their internal IT staff and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center program is a collaborative service alternative based on by the leading group professional services tool for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing remote and on-premises network services for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Charleston, South Carolina Organizations
Progent's veteran roster of certified consultants and technical experts offers Charleston, South Carolina businesses a broad range of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term IT Staffing for Charleston, South Carolina Companies
To learn more about Progent's temporary staffing services for Charleston, South Carolina companies, call 800-993-9400 or visit Contact Progent.