Charleston Consulting Expertise
IT Staffing for Network Support Groups
Besides offering fast contact with high-level IT consultants and subject matter experts to assist Charleston, South Carolina businesses to resolve discrete IT problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance like desktop support, network administration, and Call Center services. Short-term staffing can help organizations to deal with expected or unexpected peaks in demand for network services, which may result from scenarios like mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Short-Term Staffing Program Progent's short-term supplemental staffing services offer businesses the ability to respond to increases in demand for network services without being saddled with the costs and hassle associated with identifying and recruiting appropriate IT personnel and without the burden of adding to your full-time head count.
Important features of Progent's temporary supplemental staffing services include:
- Fast availability of reliable network professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your full-time network support team
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
- Close working relationship with a world-class, full-service source for network expertise
Progent's shared Call Center service is a proven flexible staff expansion alternative that enables IT groups to divide the work of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide pool of technical support specialists. Working as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a collaborative support alternative based on by the leading shared PSA platform for managing, service requests, generating tickets, assigning responsibility, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network expertise for organizations of all sizes throughout the U.S. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Charleston, South Carolina Businesses
Progent's seasoned team of certified consultants can provide Charleston, South Carolina organizations a wide array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Telecommuter Integration
- Cisco Network
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Google Android Smartphone Support
- Ransomware Recovery
- Data Backup/Recovery Expertise
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Charleston, South Carolina Companies
To learn more details about Progent's short-term supplemental staffing services for Charleston, South Carolina organizations, call
An index of content::
Network Knowledge Transfer
Network Skills Transfer
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Mid-size companies who work with trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, protected, and efficient.
Cybersecurity Firms Juniper SRX Series Gateway
Juniper SRX240 Router Cybersecurity Contractors
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Specialists Office Word 2010
Technology Professional Office Word and PDF
Progent's certified Office Word and Office 365 Word experts can provide a broad selection of economical online support services to help you to maintain your legacy Microsoft Word solution or assist you to move to a current release of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various versions of Word, integrating Office Word with different Office applications such as Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training sessions tailored for your special requirements.
Cisco Experts Meraki MR62 Access Point Consultant
CCNP Certified Meraki MR52 Access Point IT Consultant
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to assist businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and firewalls to build a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users irrespective of their location or device.
Best SQL Server 2014 Setup and Support
SQL Server 2014 Cardinality Estimation Consulting
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including system design, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Microsoft CRM Consulting Services
Customer Relationship Management IT Consultant
Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Integrated Sales and Customer Service components enable in-house staff to share information to help improve selling success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your sales or customer support data.
Fortinet 30 Series Firewalls Remote Consulting
Fortinet 200 Series Firewalls Network Consultant
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
Immediate Ubiquiti UniFi WiFi access point Specialists
Engineer Ubiquiti access point
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can help your organization to determine the value of UniFi products for your business and assist you to plan, install, manage, and maintain your UniFi ecosystem.
Microsoft Active Directory Consult
Largest Microsoft AD DS Engineer
Progent’s consultants can help you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity and access services for both on-premises and Azure assets.
24/7 Consulting Services Office 365 and Android
Office 365 authentication Online Technical Support
Progent can help you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.
Network Engineer Microsoft Dynamics GP
Technology Consulting Dynamics GP Accounting
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to license just the components you need, a standardized architecture based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to process data from virtually any database or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it easy to develop specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
NetApp SAN Fabric Specialists
Consultant Services MetroCluster Switch Integration
Progent can provide enterprise clients the help of a certified NetApp consultant for online or on-premises expertise for NetApp's entire portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently based on best practices.
Redundant Connectivity Online Help
Non-stop Interoffice Connectivity Support Services
Progent’s non-stop inter-site connectivity and fault tolerant system connection consultants can help small organizations achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progent’s CCIE engineers can plan and implement high-availability Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
Immediate Hybrid Office 365 integration IT Consultant
Open Now Hybrid Exchange Online and Exchange on-premises Network Engineer
Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email infrastructure to lower hardware costs and management overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a network topology that fits your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.
Immediate 8540 wireless controller Consulting Services
24-7 2500 Wireless Controller Technical Support Services
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
ProSight Email Zero Hour Protection Consultant Services
Email Link Protection Consulting
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Onsite Technical Support Hybrid Office 365 Exchange integration
Office 365 Gmail migration Support Services
Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated email infrastructure to lower hardware expense and administrative hassle. You can deploy Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your organizations to assess the benefits of Office 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Best Phobos ransomware recovery Consultants
Conti ransomware recovery Specialists
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Engineer ProSight ESP Behavior-based Antivirus
24 Hour Engineers ProSight ESP Ransomware Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Business Continuity Testing Professionals
System Pilot Testing Lab Consultant
Progent's Test and Training Lab located at the QTS Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.
Firewall Security Cybersecurity Contractor
After Hours Firewall and VPN Security Evaluation
Progent offers small and mid-size organizations professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and select the right products from a variety of vendors to achieve your security goals while staying within your budget restraints.
Award Winning Office 365 and iOS Computer Consultant
Hybrid Configuration Wizard IT Consultant
Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange infrastructure to lower capital costs and administrative hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your small businesses to evaluate the benefits of Exchange Online, design a network topology that makes sense for your business needs and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and troubleshooting.
