Besides providing rapid contact with top-tier IT professionals and subject matter experts to assist Charleston, South Carolina organizations with specific IT issues or strategic projects, Progent offers temporary staff augmentation to deal with more generalized services like desktop support, IT management, and Help Desk services. Temporary staffing can help businesses to deal with planned or unexpected surges in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also cover voids resulting from the absence of in-house IT personnel because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary staff augmentation services give businesses the ability to react to surges in demand for IT personnel without dealing with the expense and delays that come with reviewing and hiring professional technical personnel and without the risk of adding to your in-house head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of seasoned IT professionals
  • Simple initiation, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Close relationship with a top-level, full-spectrum source for IT support
Progent's Shared Help Desk Service
Progent's shared Call Center program is a specialized flexible staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk support transparently between their internal IT staff and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint support alternative powered by the industry's leading shared professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for organizations throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Charleston, South Carolina Businesses
Progent's nationwide roster of certified engineers offers Charleston, South Carolina businesses a broad array of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staffing Services for Charleston, South Carolina Companies
To learn more details about Progent's short-term staff augmentation services for Charleston, South Carolina businesses, call 800-993-9400 or visit Contact Progent.