In addition to offering fast contact with top-tier network consultants and subject matter experts (SMEs) to assist Charleston, South Carolina businesses to resolve specific IT issues or longer-term projects, Progent can provide short-term staff augmentation to deliver more broadly defined services like PC support, network administration, and Help Desk call center services. Temporary staffing makes it possible for organizations to respond to expected or surprise surges in the need for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Temporary IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel due to vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Program
Progent's short-term staffing services give businesses the versatility to respond to increases in requirements for network services without dealing with the costs and delays that come with identifying and hiring reliable technical personnel and without the burden of increasing your permanent head count.

Key features of Progent's temporary staffing services include:

  • Fast access to seasoned IT professionals
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Close relationship with a top-level, full-service source for network support
Progent's Co-managed Center Service
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that enables IT organizations to share the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive team of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center program is a collaborative support solution powered by the leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing online and onsite IT expertise for businesses of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Charleston, South Carolina Businesses
Progent's veteran roster of certified consultants offers Charleston, South Carolina businesses a wide range of remote consulting and debugging services. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Charleston, South Carolina Businesses
To learn more about Progent's short-term supplemental staffing services for Charleston, South Carolina companies, call 800-993-9400 or visit Contact Progent.