In addition to offering rapid access to high-level network professionals and subject matter experts (SMEs) to help Charleston, South Carolina organizations to resolve discrete IT issues or longer-term initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance like PC support, network administration, and Call Center response. On-demand staffing makes it possible for organizations to respond to anticipated or surprise increases in the need for network personnel, which may result from situations such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also cover gaps left by the absence of full-time IT personnel due to vacations, health issues, resignation, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services offer organizations the flexibility to respond to increases in demand for IT personnel without being saddled with the costs and hassle that come with reviewing and hiring appropriate technical help and without the risk of adding to your permanent head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Fast access to proven IT professionals
  • Easy initiation, termination, and resumption of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk service is a specialized flexible staff augmentation alternative that allows IT groups to divide the work of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service solution based on by the leading shared PSA tool for streamlining, service requests, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for businesses throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Charleston, South Carolina Organizations
Progent's nationwide roster of certified consultants can provide Charleston, South Carolina organizations a broad array of remote technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staffing Services for Charleston, South Carolina Organizations
To learn more about Progent's short-term staff augmentation services for Charleston, South Carolina organizations, call 800-993-9400 or visit Contact Progent.