Charleston Work from Home Employees Configuration Consulting Company
Help Desk Call Center Augmentation and Outsourcing Consulting Services
Enlarging your remote workforce may have a significant impact on IT architecture, security, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Charleston company to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Charleston, South Carolina organizations to succeed with any facet of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.
Help Desk Support for Telecommuters
A rapid, enterprise-wide switchover to a telecommuter workforce, which could be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or supplement their Help Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Desk services utilize Progent's extensive team of remote technical support specialists along with world-class trouble ticketing and tracking technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 PC technical support from service requests to ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or revise the status of their current tickets, add details, and upload screenshots or relevant files. Desktop support services are provided at a substantial discount off Progent's normal Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with complex problems. For details, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Supplemental Service enables your company to supplement your existing Support Desk team by splitting responsibilities for Help Desk support transparently between your regular support organization and Progent's extensive roster of PC support technicians and subject matter experts. Progent's shared Help Desk Call Center service is based on a collective support model based on the number one professional services automation (PSA) tool for managing service requests and trouble tickets, establishing ownership, tracking progress, and generating reports. To learn how Progent's Help Desk Call Center Augmentation Services can enable your company to provide best-in-class IT support to your telecommuters, refer to Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Charleston, South Carolina company, call
An index of content::
Cisco PIX to ASA upgrade Online Help
Cisco Experts Consulting Services ASA and PIX Firewall
Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
ransomware data recovery Technology Professional
ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
CISSP Certified Expert Fault Tolerant Colocation Professionals
High-Availability Data Center Remote Support
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the particular needs of your company. High availability off-site data centers are especially attractive to small organizations because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to create an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small businesses. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of consulting and support services.
Cisco VoIP Phones and Unified CM Computer Engineer
Cisco VoIP Phones and CUBE Integration
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Consultants Flex Series Wireless Controller
Troubleshooting 2500 Wireless Controller
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Herakles/QTS Test Lab Consultants
Business Continuity Testing Consultant Services
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
24/7/365 NinjaOne Automated Server Monitoring IT Consultant
NinjaOne RMM and Progent Network Operations Center Online Technical Support
A cornerstone of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which facilitates automated alerts and rapid incident response.
24x7 Computer Consulting Wireless EMail
Microsoft Experts Windows Mobile 7 Consultancy
Progent's professionals offer experience in multiple technologies relevant to mobile connectivity such as system architecture, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your organization work and money by applying their wireless expertise to help you select and integrate wireless networking technologies that make sense for your company. Progent can also optimize your network architecture so that mobile data devices perform more reliably.
Microsoft Expert Project Online Programming Firm
Microsoft Project My Sites Engineer
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of affordable online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Sun Solaris IT Services
Sun Solaris Remote Support
If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your operating systems to coexist for easy administration, seamless information exchange, high reliability, enhanced throughput, and strong security. Progent's Solaris and MS Windows integration assistance services include IT architecture configuration and service, support for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Microsoft 365 Outlook Information Technology Consulting Firms
Migration Firm PowerPoint 2019
Progent's certified Office and Microsoft 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless solution that provides quick ROI and promotes better business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with different releases of Office desktop and can provide customized online training to individuals and teams.
After Hours SMS 2003 Upgrade Support Outsourcing
24/7/365 SMS Server 2003 Migration Support Outsourcing
Progent's Microsoft certified consultants offer small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important software rapidly and reliably to appropriate workers, lower software expense and adhere to licensing agreements by determining usage profiles, improve Windows security by increasing your awareness of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.
Retrospect for Mac Professionals
24/7 Time Machine Backup Services
Progent can provide economical remote access to engineers skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent offers help for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or maintain backup/restore solutions for a range of architectures such as local, remote, cloud, or a mix.
Microsoft Lync 2013 On-site Support
Lync Server 2013 and iPhone Consultants
Progent's Microsoft consultants can assist your company to evaluate the value of Microsoft Lync Server 2010 for your business and can help you to plan and execute a deployment of Lync Server 2010 that unifies the administration of IM and Presence and increases the output of your office employees, telecommuters, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing functions of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync Server and other Microsoft technologies.
ProSight ECHO Data Backup and Restore Services Consultant Services
ProSight Data Protection Services ECHO BDR Solutions Remote Technical Support
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical data.
ProSight Duo MFA Professional
Duo Multi-factor Authentication Integration Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Online Support SBS
Small Business Server 2008 Professional
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a powerful but manageable information. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with real-world background planning and integrating seamless, end-to-end business network environments. Progent's SBS Server professionals have an average of over 10 years of background integrating computer systems founded on Microsoft technology. This background assures you results in installing, administering, and maintaining network environments that include the SBS Server suite of servers and productivity software.
VMware SRM and NSX Disaster Recovery Services
Consultant Services VMware Site Recovery Manager and NSX Integration
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable workflow for recovering services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and maintain a DR system based on VMware SRM.
ProSight Email Denial of Service Protection Technology Professional
ProSight Email Directory Harvest Protection Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Email Reputation Analysis Consultants
24/7 Email Outbound Content Filtering Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
24x7x365 Home Based Microsoft Certified Part Time Jobs
Telecommute Job Benefits for Home Based Network Consultant
Our compensation structure is built on revenue sharing, so similar to being a freelance consultant, your income is entirely tied to your work effort. Certain Progent support staff stress quality of life and elect to work at a more relaxed pace, using our flexible schedule to pursue personal pursuits such as hiking, motorcycle racing, snow boarding, surfing, travel, or sharing private time with family and acquaintances. Others use the chance to earn big bucks through hard work and long days. Progent completely supports either side of the spectrum plus any point in between.
Services Project Management Test Lab
VLAN Test Lab Consultants
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing mission-critical applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.
Les Kent has a 35-year track record of effective network integration, business administration, marketing, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a system designer, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.
Home Based Microsoft Consultants Part-Time Job
Compensation for Senior Network Engineer Home Based Jobs
Progent's compensation structure is based on revenue sharing, so just like working as an independent consultant, your earnings are directly tied to your work effort. Certain Progent support staff focus on lifestyle issues and choose to consult at an easy pace, using our flexible calendar to follow personal pursuits like mountain biking, car racing, snow boarding, surfing, travel, or sharing private time with relatives and acquaintances. Others use the chance to make major bucks via hard effort and extended hours. Progent completely supports both ends of the spectrum and everything in the middle.
Microsoft Teams data loss protection Engineer
Professional Microsoft Teams PSTN integration
Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Barracuda Networks SD-WAN Network Consultants
Emergency Barracuda Networks F18B Series Firewalls Information Technology Consulting
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to serve as your one-stop resource for network help, administration, education, and cybersecurity consulting.
ransomware rebuild Services
ransomware cleanup and recovery Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Macola Development Firms
Immediate Macola Outsourced Programming
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your unique company needs. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for secure, company-wide information sharing as well as interfacing with CRM programs.
Emergency Technology Consulting Smartphone Synchronization
Desktop VPN Technicians
Progent's remote access and wireless synchronization specialists can assist your business to design and configure connectivity solutions for remote desktops, laptops, and smartphones so they integrate tightly with your information network, enabling your business to optimize the efficiency of your off-site workforce.
Top Quality One-On-One Training Network
Education Network
Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Mid-size businesses who work with familiar independent consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.
Top Juniper Junos Configuration Information Technology Consulting
Juniper Junos Management Security Consultancies
Progent's Juniper Networks-certified network engineer can assist you to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network control software to help your business to streamline the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a mix of Juniper's software platforms.
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