Enlarging your remote workforce may have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Charleston organization to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services that go from on demand guidance for getting you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Charleston, South Carolina businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide transition to a from-home workforce, which might be the result of a pandemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed internal Help Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Call Center by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Charleston, South Carolina company, call