Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Charleston organization to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Charleston, South Carolina businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major technology companies enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations utilize multiple conferencing products to meet the needs of their different partners and customers. Progent can assist you to manage your existing conferencing environment and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist you to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Charleston, South Carolina company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Integration Services Forefront TMG 2010
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    Microsoft Forefront TMG 2010 is based on the powerful security technologies of ISA Server and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can assist your company to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from any version of ISA Server.

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  • SCCM Central Administration Site Onsite Technical Support Technology Consulting SCCM Site Hierarchy

  • Forefront Threat Management Gateway 2010 Technology Consulting Services
    Forefront Network Inspection System Support Outsourcing

    Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a one-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

  • SCCMM 2016 Online Support System Center 2016 and Linux Integration Technical Support Services
  • SCVMM 2012 Hyper-V Clusters Support Outsourcing Award Winning SCVMM 2012 XenServer On-site Support

  • Maze ransomware recovery Professional
    ransomware rebuild Consult

    Progent's proven ransomware recovery experts can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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  • SQL Server 2012 Migration Remote Support Services Microsoft SQL Server 2012 Security Support

  • Private Cloud Integration Consult
    24x7x365 Private Cloud Hosting Services Consult

    Progentís private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. Smaller organizations can use Progentís private cloud to avoid large investments in the purchase, upkeep, and operation of computer equipment and facilities while achieving world-class levels of network reliability and security.

  • SQL Server Consultant SQL Server 2008 Upgrade
  • Server Management Professional Virtual Server Consultant
  • Services Cisco CDP Online Support Services Cisco Spam and Virus Blocker
  • Setup and Support Microsoft GP/Great Plains Microsoft Dynamics GP Technical Consultant
  • Small Business 300 AP Consulting Services Small Business APs On-site Technical Support

  • Microsoft Experts Company-wide Standards for Best Practices Computer Network Providers
    Microsoft Consulting Best Practices Software Consultant

    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, in the trenches of IT service, performing a broad range of IT projects for a large array of clients. Each Progent consultant shares a refined set of individual best practices that are incorporated into shared best practices training that Progent teaches its support team. This means that you get not just world-class IT help, but also a support engineer with proven approaches for using computer knowledge to resolve real-world network problems rapidly.

  • Small Office Network Consultation Immediate Small Office Small Business Computer Consultants
  • Support Outsourcing Offsite Employees Endpoint Management At Home Workers Endpoint Management Support and Help
  • System Center 2016 and Windows Server 2016 Technical Consultant System Center 2016 and Linux Integration Online Consulting

  • 24x7 HelpDesk Consulting Services
    Online Help Desk Network Consultant

    The Contact Center service model adopted by Progent's Technical Response Center gives small companies an dependable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by multiple support groups, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving the most difficult problems, service consistency and dependability, prompt follow through enforced by veteran support managers, a variety of easy-to-use ways for initiating support jobs, plus excellent process transparency enabled by trouble ticket updates and available via a web portal.

  • System Center Operations Manager Onsite Technical Support On-site Technical Support System Center Management Packs

  • Top Microsoft Consulting Work At Home Job
    Work From Home Job Microsoft MCP

    Progent is seeking to hire full-time, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security certification; and high-end network architecture experts with a background in mobile access, wireless networking, fault tolerance, business continuity, information preservation, and virtual servers. Progent also seeks professionals who can join Progent's staff of help desk support specialists and off-site troubleshooting professionals. In addition, Progent is hiring talented managers able to perform productively in Progent's high-growth, virtual office culture.

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  • Technology Professional Microsoft Azure enterprise hybrid cloud solutions Developer Firm Azure and Dynamics GP
  • Technology Professional ProSight Virtual Hosting ProSight Private Cloud Services Specialists
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  • Top Rated Catalyst 802.11ax AP Upgrade Engineer CCIE Certified Catalyst 9105w Access Point Consultant Services

  • Network Consultant Firepower
    Firepower Services Outsourcing

    Progent's Cisco-certified CCIE network engineers can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

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  • Unified Contact center Integration Urgent Help and Support Unified Messaging
  • Urgent Windows 8.1 BitLocker Consultancies Microsoft Experts Windows 8.1 Backup and Restore Integration
  • VMware VCDX certified Specialist 24x7 Specialist VMware NSX Software Defined Data Center
  • Virus Rollback Services ProSight Phishing Defense Services

  • WLAN controller Network Consultants
    3504 wireless controller Setup and Support

    Cisco's {Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by reducing the impact of RF congestion, improving wireless availability with fast auto-failover, and hardening security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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  • Teleworkers Consulting Experts near Charleston - Voice/Video Conferencing Systems Consultants Charleston South Carolina
  • Windows Applications on macOS Help and Support Windows PC Simulation on Mac On-site Support
  • Windows Server 2012R2 Online Technical Support Windows Server 2012R2 upgrade Consultant Services

  • Technology Professional School District
    County Government Consultant

    Progent has a long background delivering a broad range of remote network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced remote IT consulting and has delivered network solutions to organizations in all 50 states. Remote support saves travel expenses and resolves problems more quickly than onsite support.

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  • Cisco Firewalls Remote Technical Support
    24 Hour Adaptive Security Appliances Specialist

    Progent's Cisco CCIE-certified networking experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

  • Windows Server 2019 Windows Time Service Network Engineer Windows 2019 Network Engineer

  • VMware NSX Software Defined Data Center Engineers
    VMware Site Recovery Manager Compliance Consulting Services

    VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

  • Windows Server 2019 upgrade On-site Technical Support Windows Server 2019 Security and Compliance Network Engineer
  • certificate expiration management Consultant Consultants ProSight IT asset management
  • macOS Networking Support and Integration Apple Mac Architecture Consultants

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