Charleston Telecommuters Configuration Consulting and Support
Conferencing Solutions Consultants
Expanding your at-home workforce may have a major impact on network architecture, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Charleston company to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers services that go from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Charleston, South Carolina organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies utilize a mix of products to accommodate their different partners and customers. Progent can assist your organization to maintain your existing conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist your business to tune your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Charleston, South Carolina business, call
An index of content::
County Government Cisco Professionals
Local Government Cisco Professional
Progent has extensive experience providing a broad range of online IT consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert online network consulting and has provided IT support to clients in all 50 states. Online support eliminates travel expenses and solves issues faster than onsite service calls.
SQL Server 2016 OLTP Technical Support Services
SQL Server 2016 Capacity Planning Remote Troubleshooting
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Lync Server 2013 Web Apps Server Specialist
Services Microsoft Lync Server 2013
Progent's consultants can assist your company to assess the benefits of Lync Server 2010 for your environment and can assist you to design and carry out a deployment of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition help your company to perform an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and offer training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
IT Outsourcing Best Practices Article
Immediate IT Outsourcing Model Article
Progent's IT outsourcing packages provide affordable computer consulting for mid-size companies. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting IT service budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system architecture for your vital Windows-powered business software such as Windows Server 2008, Exchange Server, and SQL Server.
Urgent Extended Call Desk Costs Remote Support Services
Extended Call Center Economics Network Consultant
Progent's Helpdesk outsourcing and co-sourcing services help businesses to save money and improve productivity.
External Cybersecurity Inventory Consulting Services
Consultant Services External Security Inventory
Progent has put together two low-cost service packages intended to allow small businesses to get an objective network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized machine within your company firewall to uncover the risk to inside assaults. Both security inventory packages are configured and executed from a protected remote site.
SCOM 2012 Fabric Monitoring Network Consultant
SCOM 2012 Infrastructure Monitoring Technical Consultant
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
SentinelOne Behavior-based Antivirus Engineers
SentinelOne Endpoint Protection and Response Professionals
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Top Windows 2003 Technical Support
Consulting Services Windows Server 2003
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, deploying, managing and supporting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Mac Online Support Services
Apple iPhone Online Technical Support
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, secure, fast and able to achieve your company's business goals.
MSP360 Desktop Backup Computer Consultants
Technical Support MSP360 Backup
Progent's data protection experts can help you to design, implement and manage a backup solution built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by user mistakes, software flaws, malicious insiders, and malware attacks such as ransomware.
After Hours Exchange 2003 Support and Setup
Microsoft Exchange 2003 Online Technical Support
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
SQL Server 2012 Troubleshooting
Microsoft Denali Specialists
Progent can provide the support of Microsoft-certified consultants as well as seasoned software developers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and data security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Case Study School Wireless
24x7 Proxim Wireless Case Studies
Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to local interference.
Office SharePoint Server 2007 Computer Consultant
Information Technology Consulting SharePoint Server
Progent's Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a common spot for your workers or customers to connect to, organize, distribute and manipulate relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can help you to maintain your existing SharePoint solution or migrate to the latest release of SharePoint.
Specialists Ubiquiti UniFi U7 Pro WiFi access point
Urgent Ubiquiti UniFi Security Gateway Engineers
Progent can provide fast access to the skills of seasoned wireless specialists who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi wireless access points for optimal signal coverage and performance.
VBA for Mac On-site Technical Support
Microsoft VBA for Mac IT Consultant
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows users.
24/7 IT Consultants SCCM 2016 Central Administration Site
SCCM 2016 Hybrid Integration Support
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, allows secure self service, and offers a single point of control for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Consulting Services Deduplication
24-Hour HP Data Protector Specialists
Progent can provide affordable online access to consultants with expertise in a broad array of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to deploy, enhance, or maintain backup/restore systems for a range of topologies such as local, remote, cloud, or a mix.
Shared Computer Support Help Desk Help and Support
Microsoft and Cisco Certified Integration Support Shared Network Support Help Desk
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Network Consulting Juniper Junos BGT
Juniper Junos CLI Secure
Progent's Juniper Networks-authorized network consultants can help you to plan and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to help your business to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.
System Center 2012 Configuration Manager Network Consultant
Technical Support SCCM 2012 Patch Management
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Windows 2025 Setup and Support
Windows 2012 Remote Consulting
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting team with hands-on experience and broad knowledge in designing and integrating seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's IT services can help you with planning, installing, managing, and supporting Windows Server systems that increase the business value of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Windows Applications on macOS Professional
VirtualPC for Apple Mac Support and Help
For companies that have a mix of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for using Windows-only software on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based computer to use Microsoft Windows software and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you are able to use Windows software locally. Progent's macOS and Mac OS X technology support experts can assist you to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help your business to evaluate and configure third-party products for Microsoft Windows PC emulation.
Windows Server Update Services Services
Largest SUS Specialists
Microsoft Windows Server Update Services enables information technology administrators to deploy and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Juniper SSG550M Router Cybersecurity Contractor
24/7 Juniper SSG Series Router Consulting Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SonicWall TZ500 Firewall Network Security Test
24-7 SonicWall Capture ATP Forensics Services
Progent's certified SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate processes.
Private Cloud Integration Professionals
Small Business Private Clouds Consultants
Progent's private cloud hosting enables small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progent's private cloud to avoid major capital costs for the purchase, maintenance, and management of computer equipment and facilities while benefiting world-class levels of system reliability and security.
Bandwidth Throttling Test Lab Technology Professional
System Pilot Testing Lab Consultancy
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Expert Microsoft Certified Exchange 2007 Edge Server Support and Help
Exchange 2007 Server Professionals
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server that are best aligned to your business needs.
SentinelOne Endpoint Security Consultant Services
24/7 SentinelOne Singularity and Vigilance Reseller Remote Consulting
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Hybrid cloud integration Professionals
Technology Professional Microsoft Azure hybrid cloud solutions
Progent can assist your IT team to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Troubleshooting Windows, Linux, UNIX, Solaris
Windows and Linux Remote Consulting
If your business computer system combines Linux-based products technology with Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and Windows integration support offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Design Company Excel 2016
Outsourcing IT Outlook 2016
Progent's certified Office and Microsoft 365 experts can assist businesses of any size to incorporate Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides quick ROI and enables improved business results. Progent can assist you to integrate Office or Microsoft 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Microsoft Office desktop and can provide customized online instruction to individuals or groups.
Remote Professionals Project Implementation
Services Project Design
For enterprise project management support, Progent can provide the services of senior information technology professionals with years of experience in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.
Top Hybrid Configuration Wizard Integration
Microsoft 365 and Apple iOS IT Consultant
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
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