Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Charleston organization to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand expertise for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Charleston, South Carolina businesses to with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your existing conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include voice/video calling, threaded chat, plus file sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help you to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Charleston, South Carolina company, phone 1-800-993-9400 or refer to Contact Progent.

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