Expanding your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Charleston company to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Charleston, South Carolina organizations to with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many organizations utilize multiple conferencing products to accommodate their different partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist you to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Charleston, South Carolina business, phone 1-800-993-9400 or go to Contact Progent.



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    Progent can help you to design, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for VMs and physical computers, works with all popular public clouds, and permits businesses to create a backup solution with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by user miscues, computer errors, malicious users, and external attacks like ransomware.

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    Remote Consulting Aironet Wave 2 Wi-Fi AP

    Progent's Cisco CCIE wireless network consultants offer online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace layout, construction, and expected workloads.

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  • Solaris to Windows Upgrade Help Solaris-Windows Upgrading
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  • Microsoft T-SQL Reporting
    Upgrade Help SQL Server 2008

    Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, administering, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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  • Technical Support Microsoft Dynamics CRM MS CRM On-site Technical Support
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    LifeSize 220 Series Telepresence Professionals

    Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network support group, your ISP, and your telepresence technology supplier to help your organization maximize the strategic value of your telepresence ecosystem.

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  • Remote Support Catalyst 9130AX Access Point
    Award Winning Catalyst Wi-Fi 6 AP Management Support and Integration

    Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

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  • Top Microsoft Teams hybrid Specialists
    Biggest Microsoft Teams video conferencing Consulting Services

    Progent can assist you to design a migration to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    Microsoft Exchange 2016 IT Service

    Progent's Microsoft-certified consultants have more than a decade of experience delivering unified communications solutions for customers ranging from small offices to global corporations. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and wireless email access. Progentís Microsoft Exchange consulting services can help you in planning and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.

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