Charleston Work from Home Employees Solutions Consulting
Conferencing Technology Consulting
Enlarging your at-home workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Charleston company to pick the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can assist Charleston, South Carolina businesses to with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, data security, backup/restore solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing products from major vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies use multiple products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting services for Teams and for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help you to tune your WAN architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Charleston, South Carolina business, phone
An index of content::
Microsoft LCS Server 2007 Outsourcing
Technology Consulting Microsoft LCS Server Instant Messaging
MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering advanced protection, transparent integration with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated business efficiencies, increased individual productivity, and better IP security with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the skill needed to realize all the benefits of Office Communications Server across your whole organization.
Remote Support Virtual Helpdesk
24x7 Co-managed Call Center Online Consulting
Progent offers three essential types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers easy access to a dependable technical resource with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business performance. Progent's target is to resolve rather than merely record problems.
Engineers SQL Server Replication
SQL 2008 Reporting Services Reports
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, integrating, managing, and using company data and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
CheckPoint FireWalls Network Security Audit
Check Point 16000 Firewalls Network Consulting
Progent's Check Point firewall experts can help you plan, integrate, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent can also assist you maintain legacy Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
Microsoft Certified SQL Server 2012 AlwaysOn Outsourcing
SQL Server 2012 Monitoring Help and Support
Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, DBAs, project management experts, network infrastructure engineers, business continuity specialists, and data security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
NetDocs Configuration Technology Professional
Remote NetDocuments Upgrade Professional
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers remote access to NetDocuments experts to help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.
ProSight Managed Services Professionals
Network Management outsourcing consultants Online Help
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal internal network support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance expenses, automation of routine management processes, ongoing absorption of the latest technology, graceful migration from legacy technology to current solutions, close fit between computer technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing computer technology.
Top Online Consulting Onsite Support
Microsoft Experts Phone Support Professional
For medium-size companies looking for IT consulting services, Progent can deliver a variety of options including on-site service, remote support, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staffing, business relocation services, software programming, and professional consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides expert onsite support for solving technical problems rapidly and economically.
MCSE Expert Certified Exchange 2013 eDiscovery Technical Consultant
24/7/365 Integration Services Exchange 2013 Unified messaging
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
5520 wireless controller On-site Technical Support
wireless controller Support Outsourcing
Progent can help you to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
24/7 Microsoft LCS Server Instant Messaging Help and Support
24x7 Live Communications Server Outsourcing
Microsoft Communications Server provides IM and Real Presence in a scalable, world-class solution offering advanced protection, transparent compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased individual productivity, and stronger intellectual property protection. MS Office Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
Microsoft Certified Lync Server 2013 IM Professional
Lync Server 2013 Edge Server Pool Engineers
Progent's consultants can help you to assess the value of Lync Server for your environment and can assist you to design and execute a deployment of Lync Server 2010 that consolidates the administration of IM and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent can also assist you to carry out a smooth migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer webinar training and ongoing technical support for Microsoft Lync and other Microsoft products.
Network Help Telecommuting
Expert Microsoft Certified Remote Technical Support Remote PC and Smartphone
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure secure access solutions for remote desktop PCs, notebooks, and smartphones so they work seamlessly with your IT network, enabling your business to optimize the efficiency of your remote workers.
Network Consultants Linux Network Monitoring
Award Winning Configuration Linux Network Monitoring
Nagios and MRTG are powerful, license-free monitoring tools that run under Linux and can be deployed to monitor UNIX networks, Windows networks, or mixed-OS situations in which the Linux OS and MS Windows run side by side. Nagios allows system support engineers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to graph the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to streamline and repair your computer network.
Online Technical Support Offsite Workers Cloud Integration
Network Consultants At Home Employees Cloud Integration
Progent can assist small and medium-size businesses to set up their at-home workers with reliable access to cloud resources.
Microsoft System Center OpsMgr 2012 R2 Support and Help
Immediate Consultant System Center Management Packs
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
MRP Programming Firm
Microsoft Dynamics AX Application Consultants
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your particular business requirements. Progent’s Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for safe, corporate-wide resource sharing as well as interfacing with CRM applications.
Smartphone Remote Consulting
24/7 Support and Integration Windows Mobile
Progent’s professionals offer expertise in multiple disciplines relevant to mobile connectivity such as system topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified consultants can save your company work and expense by applying their wireless expertise to help you select and configure wireless connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that mobile PDAs work better.
24-7 Symantec Firewall Compliance Audit
Cybersecurity Team Symantec VelociRaptor
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and utilities, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for on-going technical support, administration, education, and security expertise.
MS Virtual Server Administration Website Consultant
MS Virtual Server Administration Website Specialists
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and powered by software originally produced by Connectix, delivers the power necessary to accomplish hardware reduction, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance operational efficiency in application programming and testing, upgrading from outdated line-of-business software, and hardware consolidation. Progent's skilled Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
ProSight Private Cloud Hosting Services Consultant Services
Consult ProSight Virtual Hosting
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as reduced capital costs, savings on operational expense, improved executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
CCDP Certified Small Business 300 Access Point Remote Consulting
Emergency Small Business WAP361 Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, manage, and troubleshoot Cisco Small Business Wireless Access Points.
Consultancy Services Company SCCM
24-7 Configuration Manager Computer Support Companies
Progent's network engineers can help you to streamline desktop change and update deployment by delivering support for administration tools like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Remote Troubleshooting Fortinet 60 Series Firewalls
Integration Support Fortinet 2000 Series Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet security appliances to safeguard your IT assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Consult CISA Cybersecurity Audit
After Hours CISA Certified Auditor Forensics Services
The Certified Information Systems Auditor credential is an important qualification that indicates mastery in information system security auditing. Certified by ANSI, the CISA accreditation requires that consultants pass an extensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of information systems audit services, IT governance, systems and infrastructure ROI, information technology service delivery, safeguarding of data assets, and disaster recovery planning.
Co-Location Technical Support
Colocation Facility Integration Support
Colocation data centers make it possible for companies to share enterprise-class data centers for housing network equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program such as choosing and migrating to a colocation facility, designing network topology, specifying required equipment, on-site and remote maintenance, setting up online system management, and training your support staff.
ProSight DPS Hybrid Cloud Backup/Recovery Consult
Consultancy Offsite Managed Backup and Recovery Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information.
Citrix VM desktops Consulting Services
Citrix VDI IT Consulting
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the business impact of your information system; integrate XenDesktop technology with your servers, end-user computers, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop effectively.
Top Ranked Email Mobile Access Small Business IT Outsourcing Group
Microsoft Spam Filtering Technology
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
CCIE Certified IT Consulting Meraki MR18 Access Point
Meraki MR53 Access Point Consultant Services
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and troubleshooting services to help you to design, configure, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that integrate on-premises and cloud-based resources and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop endpoints.
Exchange 2019 SharePoint Integration Network Consultant
Support Exchange 2019 Edge Transport Server
Progent can assist you in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
System Center 2016 Service Manager Computer Consulting
System Center 2016 Disaster Recovery Technology Consulting Services
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
SQL Server 2016 Backup Consultant
24/7/365 SQL Server 2016 Security Support and Help
SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, availability, mobile computing support, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Windows 10 Compatibility Testing Management
Windows 10 Installation Technology Consulting Services
Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and migration services for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and ongoing Call Center support services.
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