Expanding your remote workforce can have a major impact on network architecture, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Charleston company to select the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Charleston, South Carolina businesses to with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and
assist you to optimize your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Charleston, South Carolina organization, call 1-800-993-9400 or go to Contact Progent.