Charleston Teleworkers Integration Support
Conferencing Solutions Consultants
Expanding your remote workforce can have a major impact on network architecture, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Charleston company to select the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Charleston, South Carolina businesses to with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist you to optimize your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Charleston, South Carolina organization, call
An index of content::
Solaris Upgrade
Solaris-Windows Upgrade Help
Progent can help your company to plan and execute an efficient migration from a Solaris-based information environment to a network based on MS Windows and capable of supporting Microsoft's popular office productivity software, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can help you preserve your information and minimize productivity disruption by designing an effective migration plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current infrastructure, migration planning and testing, MS Exchange migration expertise, information and application transition, and server and storage transition and economization.
iPad integration Integration Support
iPhone and Exchange integration Online Support Services
Progent can provide affordable remote assistance to assist your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your information system.
Windows Server 2022 and SCOM Online Troubleshooting
Windows Server 2022 Live Migration Online Support
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Technology Professional Email Policy Management
Remote Specialists ProSight Email Guard Content Filtering
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
External Network Security Inventory Consultancy
Internal Security Inventory Technology Professional
Progent offers two ultra-affordable service bundles intended to enable small companies to receive an objective network security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert administers an extensive test of your network from outside your firewalled perimeter to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized machine within your company firewall to determine vulnerabilities to inside assaults. The two security inventory services are configured and run from a secured external location.
Engineers Exchange 2016 Disk Availability Group
Exchange 2016 In-Place Hold Integration
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
After Hours Chief Information Officer Outsourcing Engineer
Outsourcing Network Help Engineer
Progent is structured to deliver in-depth online support for all technical areas common to small company IT systems and offers an array of strategic, on-demand services including a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, project management for major projects such as site moves oroperating system migrations, connectivity experts for designing fast and robust infrastructure, security engineers to ensure data protection and compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.
Compliance Auditor Check Point 3000 Firewalls
Check Point Software Cybersecurity Contractor
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to provide an economical and effective security defense for your IT network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a central stop for on-going technical support, maintenance, training, and design expertise.
Remote Workforce Security Support
Teleworker Endpoint Security Professionals
Progent can assist small and mid-size businesses to set up endpoint device security defense solutions and deliver cleanup expertise to support telecommuters.
Top Quality Windows, UNIX, Solaris Technology Consulting Services
Windows and Solaris Consultants
If your company is developing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the continual hassle of maintaining your business network. By using smart server monitoring and by providing online and on-site assistance when your company needs it, Progent offers an affordable way for managing an information network that features excellent availability, security, and efficiency. Progent's developer assistance offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Help Desk Call Center support.
IP Communications Professional
CCNP Certified Online Help VoIP Phone System
Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Information Risk Evaluation Consult
Consultants External Security Inventory
Progent provides small organizations two ultra-affordable security evaluation packages that include, for a preset price, remotely administered scans of your security profile which are evaluated by expert security specialists who assess the data collected by the remote scan, present objective summaries of your existing network security, and make suggestions for remediation. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgets of small companies while providing enterprise-quality evaluations of your network's exposure to assault.
VMware VirtualCenter Consultants
VMware vRealize Automation vRA Engineers
Progent offers the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
Computer Expert Microsoft Intune
Technology Consultant Microsoft Intune
Progent's Microsoft-certified engineers can help your company to streamline desktop change and update deployment by delivering support for administration platforms like Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Sun Solaris Setup and Support
UNIX Engineers
Progent's Solaris family support experts provide small businesses and developers help with managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with an easy single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Specialists Security Scan
Network Security Inventory Technology Professional
Progent offers two low-cost service bundles designed to allow small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from a secure machine within your firewall to assess vulnerabilities to inside attacks. Both security inventory packages are set up and executed from a protected external site.
Remote Wireless Site Survey Online Consulting
Remote Integration Support 802.11x Wi-Fi Site Survey
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a wireless solution that has the reception, speed, capacity, Quality of Service, security, and hand-off capability your business needs. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
Extended Helpdesk Specialist
Consulting Services Extended Call Center
Progent's Standard Help Desk Services provide a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Consultant Horizon3.ai NodeZero Certified Threat Assessment
Horizon3.ai NodeZero Threat Assessment Security Evaluation
Progent's certified cybersecurity experts can run NodeZero-powered penetration tests to verify your security defense systems and policies are properly set up and effective.
Juniper SRX Series Router Security Firms
Juniper SRX1600 Firewall Security Consultancies
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ransomware rebuild Specialists
24-Hour ransomware cryptoworm recovery Professional
Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Flex Series Wireless Controller Remote Consulting
wi-fi controller Remote Support
Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
24-7 Microsoft Exchange Cluster Online Support
MS Certified Disaster Recovery Technical Consultant
Progent's high availability system consultants provide non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice access, 24x7 Internet architecture design, fault-tolerant data center services, and other high-availability networking support to help your company create a non-stop network for mission-critical applications. Progent possesses the background to develop economical, non-stop networks by deploying the expanding library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-location network with a completely redundant Internet interface and efficient system load balancing.
Windows Server 2012R2 Storage Spaces Outsourcing
Consulting Windows 2012 R2
Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security plan, automate IT management, assist with application development, and generate and test a DR/BC plan.
24x7 Security Penetration Testing Security Contractor
Cybersecurity Company PEN Testing
Stealth penetration testing is an important component of any overall network security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's in-house network support resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion detection warnings and event history analysis are properly set up and consistently observed. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks typical of modern variants of ransomware.
Expert Microsoft Certified Technology Consulting Windows Server 2022
Online Help Windows Server 2022
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with practical expertise and broad knowledge in planning and integrating cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's consulting services can help you with planning, installing, managing, and supporting Windows Server systems that increase the business value of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Network Consultant Windows 2008 R2
Windows Server 2008 DirectAccess Consultants
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your IT environment and workload, educate your support personnel how to run enhanced management tools, and deliver continuing consulting and troubleshooting via budget-friendly alternatives such as Contact Center service and remote technical support.
IT Specialist Cisco CCIE Online
Cisco Access Point Software Outsourcing Consultant
Progent offers fast online access to Cisco CCIE networking experts. Progent's CCIE experts can connect to your environment via powerful remote diagnostic tools to provide quick and affordable analysis and remediation of urgent network issues.
Specialists SentinelOne Ransomware Protection
SentinelOne Ransomware Rollback Consulting
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Service Database Online Support Services
24-Hour Services Documentation Professionals
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports sent by each staff member to every customer. The practice of detailing and archiving service records results in more effective service and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Testing CISM
Engineers CISM Security Management
Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that information security professionals are expected to master. CISM provides executive management the confidence that consultants who have earned their CISM certification possess the experience and capability to deliver efficient security management and consulting services.
Remote Support Services Windows Server 2019 Disaster Recovery
Windows Server 2019 USB Drive Witness Network Consulting
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Online Help Catalyst 3560 Switch
Remote Technical Support Catalyst Switch EVN
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing smart traffic control to their IT infrastructures. Cisco's switch technology allows you to enable features that make your network infrastructure highly robust to handle time-critical needs, scalable to support future growth, safe enough to guard confidential data, and designed for prioritizing and controlling all traffic to optimize system operations. Progent's CCIE and CCNP certified engineers can help you select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security specialists can show you how to create a strategic security policy and set up Cisco switches so they help enforce your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Consultancy ProSight Email Denial of Service Protection
Email Block Lists Services
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Tech Support For Small Business Indiana
Top Rated Connecticut Integration Services
Progent's National Support Center offers nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and online direct network connection to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified experts as needed.
Extended Help Desk Specialist
Support Desk Sharing Remote Support
Progent provides three basic types of Call Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients instant access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to company productivity. Progent's target is to resolve rather than merely report problems.
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