Expanding your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Charleston organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can assist Charleston, South Carolina businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Integrating the network infrastructure required for a remote work environment can be particularly complicated if you have to manage a combination of worker-owned hardware like desktop computers and notebooks, routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's background delivering remote help for both legacy and modern IT products in remote office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement essential upgrades. Services available from Progent to assist you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a safe tunnel for authenticated remote employees to access IT resources located at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a data center PC's desktop. This provides network managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent offers top-tier online support for setting up routers from a range of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly utilized by telecommuters to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to resolve these problems by delivering expertise like Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi access point setup assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate network. Mission-critical processes may demand backup Internet connections in the event the normal connection breaks. Progent can provide guidance for identifying Internet service providers, choosing appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Charleston, South Carolina business, phone 1-800-993-9400 or refer to Contact Progent.