Charleston Remote Workforce Integration Consulting Company
System Infrastructure Configuration Consultants
Expanding your remote workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Charleston company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can help Charleston, South Carolina companies to with any facet of building a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed to support an at-home work environment can be particularly complex if you have to accommodate a mix of personal equipment such as PCs and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's experience providing online help for both legacy as well as current technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement necessary upgrades. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network connectivity makes it possible to create a secure tunnel for authorized at-home workers to access IT resources located at your company data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a wide range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a remote computer's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers top-tier online support for integrating home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, often shared by the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can assist you to mitigate these problems by providing expertise that include Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi AP setup help.
- Internet access methods affect the performance and reliability of connections between at-home workers and the company network. Business-critical applications might require redundant Internet connections in case the primary connection breaks. Progent can provide guidance for identifying service providers, selecting appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Charleston, South Carolina business, call
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Microsoft Desktop Computer Network Companies
Network Consulting Experts Microsoft Mac and Linux Desktop
Progent can deliver a broad range of affordable services to assist your business to install, integrate, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote help for single computers or laptops or work with your business to design and implement a large-scale migration to new or updated operating system platforms and applications. Progent can also provide engineers and technical workers to help your company to plan for and complete an office move or merger designed to cause minimal interruption to your productivity.
Remote Support Services SharePoint Server 2003
Microsoft Office SharePoint Server 2003 Online Help
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, groups and information. SharePoint provides a central location for your workers or customers to connect to, organize, share and interact with relevant data, files, and applications and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've developed in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist you to support your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Horizon3.ai NodeZero Penetration Testing Cybersecurity Tech Services
Horizon3.ai NodeZero Certified Penetration Testing Technical Support Services
Progent's certified cybersecurity experts can run NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are correctly set up and effective.
System Center 2016 Virtual Machine Manager Online Consulting
Top Network Engineer System Center 2016 and SQL Server
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.
Ransomware Security Monitoring IT Consulting
24x7 Consultant Nephilim ransomware protection and recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools by SentinelOne to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Sun Solaris Consultant
Solaris Technology Consulting Services
If your office computer system combines Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for simple administration, transparent information exchange, high dependability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows integration support services feature network architecture integration and support, support for Windows services for UNIX, remote network monitoring and administration, online technical help and repair, in-person technical support, and Helpdesk services.
System Testing Consult
24-Hour Bandwidth Throttling Test Lab Technology Professional
Progent's Test and Training Lab located at the QTS Data Center is available for piloting line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to configure effective test environments, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.
Operations Manager Remote Technical Support
Monitoring and Reporting Support and Help
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
Immediate Professionals Microsoft Windows 2003
Microsoft Windows 2003 Technical Support
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Network Consultants Microsoft Windows 2003
Windows Server 2003 Specialist
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, installing, administering and supporting sophisticated IT solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
Lync Server 2013 and Exchange UM Server Services
Lync Server 2013 Mirrored Back End Servers Specialist
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide online and on-premises support services to assist your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to design and execute a smooth Skype for Business migration.
Best Juniper Junos os Consultants
Juniper Junos BGT Security Audit Services
Progent's Juniper Networks-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable you to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a mix of Juniper's OS platforms.
SMS Server 2003 Migration On-site Technical Support
Specialists Systems Management Server
Progent's Microsoft certified experts provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and automatically to appropriate users, lower software expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and appliance inventory.
CISSP Certified Security IT Consulting Small Business
Small Business Network Network Engineer
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services free your organization from over-reliance on an individual freelance service provider while giving you affordable and reliable access to enterprise-class technical expertise. By providing IT support help when you need it, offering advanced knowledge for critical technologies, offering unique support such as automated network monitoring, and charging only for services you use, Progent gives you an economical solution for optimizing the productivity of your small business information system. Progent is the smart way for small businesses to create and support a reliable and secure IT network and to benefit from quick access to the experienced support ordinarily available only to businesses who can afford a sizeable in-house IT group.
Computer Consulting Work from Home Data Protection
At Home Workers Data Protection Consulting Services
Progent can help small and mid-size organization to design, install, validate and troubleshoot backup/recovery solutions to support at-home workers.
Microsoft Exchange 2007 Onsite Computer Services
Microsoft Exchange Upgrade Outsourcing Technology
Progent's Microsoft-certified consultants average more than a decade of experience delivering unified communications support for customers that range from small offices to global corporations. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent's Exchange support services can help you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 clients running Office Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Enterprise hybrid cloud integration Consult
Microsoft Azure hybrid cloud integration Consulting Services
Progent offers advanced online consulting support to help organizations connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that combine local resources along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over two decades of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
24-Hour ProSight Email Denial of Service Protection Technology Professional
Remote ProSight Email Directory Harvest Protection Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
SCCM Policy Settings IT Consultants
SCCM Device Management IT Consultants
Configuration Manager automates application and device deployment at scale, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and delivers a common point of control for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Technical Support Supplemental Service Desk
IT Consultants Shared Call Center
Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large companies develop a cost-effective and successful internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the various top level Help Desk application programs available and decide which products might be excessively expensive, lack key capabilities, or align badly with your organization's business goals. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk staff for special projects or to fill in for absent or incapacitated personnel.
ProSight Reporting Network Infrastructure Monitoring Configuration
Consultant Services ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting is an expanding suite of real-time reporting plug-ins created to work with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SIP Trunk Failover Remote Troubleshooting
Support Outsourcing Cisco CUSP
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and can provide affordable online or onsite support to assist you to migrate smoothly to an advanced communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Virtual Server Private Cloud Hosting Consulting Services
Consulting Services Hosting for Virtual Servers
Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's servers in a solution that delivers the maximum degree of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting services are based on mature virtualization technologies that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
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