Charleston Offsite Workforce Configuration Consulting Experts
Solution Design, Setup, Management and Help Desk Consulting
Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that support at-home workers. Progent can help your Charleston organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Charleston, South Carolina businesses to with any facet of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support a remote work environment can be particularly complicated if you have to accommodate a mix of personal equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering online help for both outdated as well as current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for implement essential updates. Services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- VPN connectivity allows you to create a safe tunnel for authenticated remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent can help you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software for secure VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center PC's desktop. This provides IT managers substantial control over the digital ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent offers top-tier remote consulting for configuring routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and guests, are frequently used by telecommuters to access their Internet router for work. This can create performance and cybersecurity issues. Progent can assist you to resolve these problems by providing expertise that include Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless AP setup assistance.
- Internet connectivity methods affect the performance and reliability of connections between telecommuters and the corporate data center. Mission-critical processes may demand redundant Internet connections in case the normal connection fails. Progent offers expertise for picking Internet service providers, choosing appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet access. Refer to Internet access integration services.
VoIP Integration for Remote Workers
Extending the corporate phone system to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A broad range of cloud-based VoIP products are used by SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of any size to design or tune a telecommuter VoIP service that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and deliver as-needed integration and troubleshooting services.
Voice/Video Conferencing for Remote Workers
A wide range of video conferencing platforms from leading technology companies support online meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies use multiple products to meet the needs of their different partners and customers. Progent can help you to manage your current voice/video conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that supports presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for training. For details about Progent's support expertise for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help your business to optimize your network infrastructure to run them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of applications that create a cohesive user experience for sharing data and ideas throughout a corporate network and on a broad selection of endpoints. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their initial releases and can assist businesses to tune these critical collaboration products to maximize the effectiveness of your at-home workers.
SharePoint uses web entities to facilitate collaboration and information delivery by offering policy-based access to data, workflow, and tools for looking through enterprise-wide business data. SharePoint permits you to build secure web portals that enables at-home workers to view and update consolidated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For details about Progent's SharePoint support services, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, see integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues anywhere can share them securely through a web browser. Included with Office 365, OneDrive enables at-home employees to jointly author documents. Edits created offline are synced when you go back online. To learn about Progent's support services for Microsoft OneDrive, go to Onedrive configuration consulting.
Cloud Integration Services for Remote Workers
Progent can provide affordable online assistance for helping businesses to create, manage and troubleshoot cohesive network models that include internal data centers, teleworkers, branches, and public cloud resources. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix problems with public cloud access, authentication, and security.
Microsoft Azure is a popular platform for public cloud services that allows you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Azure includes over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure services for teleworkers by configuring and debugging firewalls and VPN IPsec tunnels. To find out about Progent's support services for Microsoft Azure, go to Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity software and cloud services offered on a subscription basis. Office applications and cloud services are provided in a variety of bundles designed for users ranging from individuals and small offices to large enterprises. Progent can provide quick and affordable online access to consultants familiar with Office 365-compatible devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. To find out about Progent's consulting services for Microsoft Office 365, visit Office 365 consulting expertise.
Office 365 Exchange Online is among the most widely used applications in the Microsoft 365 product product suite. Office 365 Exchange Online provides the benefits of reduced costs for physical infrastructure, easier management, on-demand scaling, high availability, and additional advantages inherent with cloud computing. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing customers to build hybrid cloud/onsite networks. Progent's Exchange experts can provide as-needed help to get you past tough IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's consulting expertise for Office 365 Exchange Online, visit Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's top source of cloud-based services. Progent offers fast and affordable online contact with cloud integration experts who can help your organization to plan, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to create a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. For details about Progent's consulting services for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to extend your current IT resources with the Google Cloud, and Progent's database consultants can show you how to make your critical apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to deploy VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and simplify identity control for telecommuters with Google Cloud Identity services. Progent's experts can also help you to utilize GCP's unified management tools to administer and track your GCP environment. For details, visit Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Teleworkers
A sudden, company-wide transition to a teleworker business model, which might be motivated by an epidemic or as a component of a disaster recovery/business continuity process, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services leverage Progent's extensive network of online IT support experts combined with enterprise-class ticketing and tracking software to provide an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 PC support from help requests through ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to monitor or edit their active trouble tickets, enter details, and upload screen captures or attachments. Support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support experts to deal with complex problems. For more information, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service allows your company to augment your existing Help Desk Call Center team by splitting delivery of Call Center services seamlessly between your in-house support personnel and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collaborative support model based on the number one professional services automation platform for managing service requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can enable your business to provide world-class desktop support to your from-home workers, visit Progent's Support Desk augmentation Services.
Security and Compliance for Telecommuters
At-home workers commonly use their personal computing devices and work in a physically unsecured space. This increases their exposure to cyber attacks and calls for judicious deployment of firewalls, remote security monitoring, and the creation of security policies based on best practices. Progent's seasoned team of certified data security experts can help your business to plan, implement and manage a compliant security environment that safeguards vital data in networks that include telecommuters.
- Firewalls allow you to create a network that can be securely utilized by local users as well as by telecommuters, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate access rights to various groups of users and to expand your network and adjust your security as your company evolves and as network attacks become increasingly complex. Progent works with both current and legacy firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, go to firewall configuration and support services.
- Online Endpoint Monitoring makes it easy to track the disparate devices utilized by an at-home workforce and either reject or spot and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and utilizing advanced machine learning to detect zero-day threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the infected endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain protected even when they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for teleworkers.
- Security Audits can assess the exposure of your network to all classes of outside and internal security attacks for an environment that incorporates at-home workers. Progent can deploy online, automated security analysis software for rapidly and affordably uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with top certifications including CISA, CISSP, and GIAC, can help your company to evaluate your operations and governance policies and review your IT architecture to enable you to implement top-level protection for your remote workers.
Data Protection for At-Home Workers
Data Protection involves saving and restoring vital information so as to avoid data loss and minimize restoration time and effort in the event of storage problems due to hardware breakdowns, programming hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for telecommuters must address multiple types of personally owned endpoint devices. Progent can provide fast online access to consultants familiar with a broad range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist your business to create, document and validate a DR/BC plan that addresses the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager provides a centralized platform for protecting corporate information by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing mobile computers and software. Managed endpoint devices can be user owned or company owned. Network admins managing the endpoint computers of teleworkers can use Intune to deploy and authenticate apps on devices, push updates and certificates, configure policies for permission to access information and resources, set passwords, establish VPN connections, determine how telecommuters share data, establish threat defense, ensure compliance, and erase sensitive information from lost, stolen or deactivated endpoint devices. Intune runs with iOS, Google Android, Windows, and macOS computers. For information about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your telecommuters, see Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoints current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual software delivery platform for access control, app management, and setup management of endpoint computers. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Key features of VMware Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all categories of devices, aggregated management reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based products. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
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An index of content::
Remote Workers Infrastructure Setup and Support
Work at Home Infrastructure Remote Technical Support
Progent can help small and mid-size businesses to design, configure and troubleshoot the network infrastructure needed to support telecommuters.
Exchange 2016 Mailbox migration Consultant Services
Microsoft Exchange 2016 Upgrade Outsourcing
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
IT Consultant Wi-Fi VoIP phone integration
802.11ac Access Point Consulting Services
Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Monitoring and Reporting Computer Consultants
MOM 2007 Support Services
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and fixing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Microsoft ISA 2004 Server Computer Consulting
Internet Security and Acceleration Server Support and Help
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Hosting Facility Online Troubleshooting
CISM Security Security System Design Information Technology Outsourcing Company
For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco network specialists offer a variety of network support services including project management, Sarbanes Oxley compliance, site relocations, corporate security, network design, local or remote branch office support, and technical support for co-location hosting facilities. A Progent network consultant can help you design a multi-office network that makes efficient use of collocation services and Internet data centers. Progent’s Microsoft Premier consultants can help major corporations plan, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Colocation Facility Online Support Services
24-7 Collocation Migration Technical Support
Colocation data centers allow companies to share world-class data centers for hosting computer equipment that runs vital applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program including choosing and migrating to a colocation facility, creating network topology, specifying required equipment, on-site and remote maintenance, setting up offsite system management, and education your support personnel.
Live Online Windows 10 Instruction
Live Online Office Excel Trainer
Progent provides live online training for a range of client apps and operating systems including Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of traditional physical classroom instruction, including immediate communication between students and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of many trainees. Offered to individuals or groups of all sizes, Progent's virtual training allows the instructor to conduct the class from an online office and the clients can be dispersed across an office or across the country. Live online instruction utilizes proven learning tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specialized topics or longer in time and wider in scope.
Specialists High Availability Interoffice Connectivity
Fault Tolerant Network Connection Troubleshooting
Progent’s high availability interoffice connectivity and fault tolerant system connection professionals can help small businesses achieve zero-downtime Interoffice connectivity by means of redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Microsoft Expert Office Excel 2016 Specialist
Excel and SQL Server Consultancy
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of online support services to help your organization to plan, develop, pilot test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed support to clients who need a fast solution to a specific issue associated with Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software based on Excel. Progent's affordable online training for Excel can be custom tailored to meet the needs of individual users or groups.
SonicWall VPN Security Services
SonicWall TZ600 Firewall Security Auditing
Progent's certified SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your business operations.
Biggest F5 Networks BIG-IP Network Consultant
Biggest Cisco DistributedDirector Information Technology Consulting
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced program, network backbone routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Remote Data Backup and Restore Services Specialists
Offsite Managed Data Backup/Recovery Services Remote Support Services
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Office 365 Deployment Readiness Troubleshooting
IT Services Office 365 Deployment Readiness
Progent can help your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Microsoft T-SQL Development Companies
Immediate MS SQL Server Expert Development
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Offsite Workers Computer Consultant
After Hours Teleworker Integration Support Services
Progent has 20 years of background helping small and mid-size organizations to design, deploy, tune, administer, and debug computer networks that incorporate a remote workforce.
Catalyst 9120AX Access Point Support Outsourcing
Catalyst Wi-Fi 6 AP Management Computer Consulting
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Consultant Services Tracking Service Costs
Services Documentation Support and Help
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by every consultant to each customer. The discipline of detailing and archiving service records allows more effective service and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who won’t release the keys to the kingdom.
Consultancy Retrospect for Mac
Backup Exec Consultant Services
Progent can provide affordable online support from consultants skilled in a wide array of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus notebooks and smartphones. Progent offers help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to install, enhance, or troubleshoot backup/restore systems for a range of architectures including on-premises, remote, cloud-based, or hybrid.
JAVA Contract Programming
ASP Contract Programmer
If you want to update your corporate web site, create internal webs for purposes such as HR or employee education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's experts can also show you how to design and maintain a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
SQL Server 2017 Always On Availability Groups Network Consultants
SQL Server 2017 on Linux Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.
QuarkXPress Education
MOTU Digital Performer Training Professional
Progent's Apple Mac experts can promote the creative aspect of Mac environments by providing consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Catalyst 9130AX Access Point Specialists
Catalyst Wireless Access Point IT Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP consultants can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Microsoft SQL Server Installation support
SQL Server Capacity Planning Programming Company
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Engineer Exchange Server Migration
After Hours Specialist Exchange Server 2010 Migration
Progent offers expert help for every step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, specification of new software and hardware needed, recommended vendor sourcing, system verification at client location or at Progent's testing facility, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's IT staff and users.
Urgent System Center 2016 Amazon AWS Integration Consulting Services
24-Hour SCDPM 2016 Technology Consulting Services
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.
Remote Troubleshooting Windows Server 2019 Cluster Operating System Rolling Upgrade
24-Hour Windows Server 2019 upgrade Online Support
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Urgent Building to Building Wireless Case Studies
Building to Building Wireless Case Study
Progent provided a wireless integration solution that allowed a school to increase efficiency and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
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