Charleston Work from Home Employees Solutions Advisor
System Design, Setup, Management and Troubleshooting Consulting and Support Services
Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Charleston organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Charleston, South Carolina companies to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be particularly complex if you must manage a mix of personal hardware such as PCs and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's background providing remote help for both legacy and current IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers fast access to expertise for implement essential updates. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:
- VPN connectivity makes it possible to establish a secure tunnel for authenticated remote workers to access IT assets located at your corporate data center or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and interact with a data center PC's desktop. This provides IT managers significant control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent offers top-tier online consulting for configuring home routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can assist you to resolve these problems by providing expertise that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate data center. Mission-critical applications might demand backup Internet connections in the event the primary connection fails. Progent offers expertise for picking Internet service providers, choosing appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet access solutions.
IP Voice Solutions for At-Home Workers
Extending the corporate phone system to include telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice service that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their current Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and provide online deployment and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from major vendors support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to tune your network infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of applications that deliver a consistent user interface for sharing data and ideas across a corporate network and on a wide range of endpoints. Progent has provided online consulting services for SharePoint and Exchange Server since their original releases and can help your company to deploy these critical collaboration products to maximize the effectiveness of your remote workforce.
SharePoint utilizes web entities to allow collaboration and knowledge sharing by offering policy-based delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint enables you to create secure web portals that allows at-home workers to see and edit aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, see planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues anywhere can retrieve them securely through a browser. Provided with Microsoft 365, OneDrive allows remote workers to co-author files. Revisions made offline are synced when you reconnect to the Internet. For information about Progent's support services for OneDrive, go to Microsoft Onedrive configuration experts.
Cloud Integration for Teleworkers
Progent can provide fast and affordable online assistance for enabling organizations to build, manage and troubleshoot integrated network models that incorporate internal data centers, telecommuters, branches, and public cloud resources. Progent can provide top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers fix problems with cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a leading platform for public cloud software and services that allows you to use IT infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred cloud-based services including hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also help you establish secure access to Azure for telecommuters by configuring and debugging firewall appliances and VPN tunnels. To learn about Progent's support services for Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity software and cloud-based services offered by subscription. Office applications and services are marketed in a variety of plans designed for customers ranging from students and households to large corporations. Progent can provide quick and affordable remote contact with experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the numerous subscription bundles available for Office 365 and deploy 365 applications for your remote workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft Office 365, refer to Office 365 integration services.
Exchange Online is one of the most widely used applications in the Office 365 product product suite. Office 365 Exchange Online offers the advantages of reduced costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other advantages inherent with public clouds. Microsoft has engineered Office 365 Exchange Online to run smoothly with on-premises Exchange environments, enabling customers to create hybrid information systems. Progent's certified Exchange experts are available for as-needed assistance to get you past challenging technical roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have convenient and secure access to your Office 365 Exchange Online environment. For details Progent's support services for Exchange Online, visit Office 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's top provider of cloud-based services. Progent offers rapid and economical online contact with cloud connectivity consultants who can help your business to plan, implement, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to build a high-uptime network architecture so your users have a consistent computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a leading set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to scale your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your mission-critical apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up virtual machines on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage, and simplify access control for remote workers with Google Cloud Identity. Progent's consultants can also assist your business to utilize GCP's management technology to administer and monitor your GCP environment. To find out, refer to Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Support for At-Home Workers
An emergency, company-wide changeover to a from-home business model, which could be activated by a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even a high-performing internal Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of remote technical support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC technical support from initial service requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to check or update their active trouble tickets, add information, and append screen captures and relevant files. Support services are provided at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service enables your business to supplement your existing Call Center team by splitting delivery of Call Desk services seamlessly between your regular IT support organization and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Call Center service uses a co-sourcing support model based on the number one professional services automation tool for managing help requests and ticketing, establishing responsibility, tracking progress, and generating reports. For information about how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class technical support to your from-home workers, refer to Progent's Support Desk augmentation Services.
Cybersecurity for Remote Workers
Remote workers often run their personal computers and work in an unsecured environment. This worsens their vulnerability to cyber threats and calls for careful use of security appliances, remote monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned team of certified cybersecurity experts can help you to plan, deploy and manage a modern cybersecurity solution that guards sensitive information in networks that include at-home workers.
- Firewalls allow companies to create a network environment that can be safely utilized by on-premises users as well as by telecommuters, mobile workers, suppliers, customers, and other stakeholders. Modern firewall devices allow you to configure and manage appropriate access rights to different groups of users and to expand your IT network and adjust your security as your business evolves and as cyber threats become more sophisticated. Progent works with both current and legacy security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, visit firewall support services.
- Online Endpoint Monitoring makes it easy to watch over the disparate computers used by at-home workers and either reject or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on every secured endpoint, monitoring all activity and utilizing advanced AI technology to identify new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints remain secure even if they are not connected to the Internet. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for remote workers.
- Security Audits can evaluate the exposure of your information system to all classes of outside and internal security attacks for an environment that includes remote workers. Progent can run online, automated security inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top certifications including CISA, ISSAP, and GIAC, can assist your business to audit your procedures and policies and review your WAN infrastructure to enable you to design top-level protection for your telecommuters.
Data Protection Solutions for Teleworkers
The field of Data Protection involves backing up and recovering vital data so as to prevent data loss and minimize recovery time and effort in case of storage failures due to equipment issues, software glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for at-home workers must address multiple types of user-owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans typically envision scenarios that call for a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist you to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager provides a unified environment for safeguarding corporate information by managing local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Remote endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate apps on devices, push patches and certificates, configure policies for permission to access information and resources, manage passwords, create VPN tunnels, determine how telecommuters share information, establish threat defense, ensure security compliance, and erase sensitive data from missing, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. To learn about Intune and to find out how Progent can assist your company to use this platform to administer the endpoint computers of your at-home workforce, see Intune teleworker endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network managers to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual application delivery technology for authorization control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Key features of Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud services. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Charleston, South Carolina company, phone
An index of content::
Extended Call Desk Computer Consulting
Co-managed Call Center On-site Technical Support
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop support are designed specifically for small organizations who require immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.
Top Support Outsourcing Services Cisco Network Management
Top Network Management Small Business Outsourcing IT
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management utilities alongside a variety of specialized third-party products to build a complete network management solution in order to keep your network operating reliably, conserve limited resources, protect your data, revive rapidly from hardware breakdown or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and affordably as your business evolves.
Google Cloud hybrid solutions Consulting
Hybrid cloud solutions Consulting
Progent offers expert online support to help organizations integrate their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine local IT assets along with public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Wi-Fi VoIP phone integration Consultant
Wi-Fi IP phone integration Help and Support
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are on the move within office, warehouse, health-care or other venues where management wants portable phones that offer more administrative control, security and durability than is possible with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your Wi-Fi environment such as wireless access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer remote and onsite assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Design Firms Amazon hybrid cloud integration
After Hours Amazon cloud integration Contract Programming Firm
Progent offers affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Microsoft Exchange 2003 Upgrade Technology Consulting Services
Microsoft Certified Expert Integration Services Exchange 2003
Progent's Microsoft Certified engineers offer world-class consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange Server installations or upgrades and can provide local personnel to help enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
System Center MOM Consulting Services
Monitoring and Reporting Professional
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer small business networks world-class reliability, security and productivity.
Technical Support SQL Server 2012
SQL Server 2012 AlwaysOn Network Consultants
Progent can provide the support of certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Catalyst Wi-Fi 6 AP Planning Specialists
Catalyst 9120AX Access Point Remote Troubleshooting
Progent's Cisco-certified Catalyst 802.11ax WAP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Wireless LAN Technology Consulting
Wireless IT Consultants
Progent’s wireless professionals can help small businesses plan, select, evaluate, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless link solutions that align best your company requirements.
ISA 2000 Server Online Technical Support
ISA 2004 Standard Edition Server Online Troubleshooting
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
IT Services System Center 2016 Azure Integration
System Center 2016 Orchestrator Technology Consulting
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Missouri Network Administration
New Hampshire Consulting Service
Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and online secure computer access to isolate and resolve technical problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate experts as required.
802.11x Wi-Fi Site Survey Network Consulting
Online Wireless Site Survey Consultants
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi network optimized for your facilities, offering your business a WLAN that has the reception, performance, capacity, data protection, and roaming ability your company needs.
Progent's Management Migration Company
Progent's Management Outsourcing IT
Progent's management team consists of seasoned veterans with years of background delivering computer consulting services, troubleshooting, and strategic IT planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent stands out by having put together a management team able to provide customers with the top service value available anywhere.
Largest Catalyst Wi-Fi 6 AP Technical Support
Catalyst Wi-Fi 6 AP Security Specialists
Progent's Cisco Catalyst 802.11ax WAP consultants can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Microsoft Exchange Server 2016 Upgrade Integration Support
Support and Setup Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in any and all facets of your migration to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Computer Consultancy Services Microsoft Windows
Server Install Microsoft Office 2000
Progent’s IT outsourcing services offer budget-friendly computer support for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can contain costs and minimize risks, allowing network service expenses to grow in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available system foundation for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Problem Escalation Through Teamwork Technical Services
Microsoft Solutions Framework Project Methodology Integration Firm
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, in the trenches of network service, performing a broad range of IT projects for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support team. This means that you get not only expert technical help, but also a support engineer with proven approaches for using technical knowledge to fix actual network problems quickly.
Consultant Services Microsoft Live Communications Server
Microsoft LCS Server Instant Messaging Consulting
MS Communications Server delivers IM and presence as part of a scalable, enterprise-grade package offering advanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Office Communications Server across your whole corporation.
Urgent Microsoft Certified Expert System Center 2012 Virtual Machine Manager Professional
Technical Consultant SCVMM 2012 NVGRE Gateway
Progent can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help you to migrate from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you get maximum business value.
Cisco Engineers Jobs Available
Cisco CCNP Career
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery solutions, data protection, and VMware technology. We are also looking for desktop support experts, off-site service specialists, and CISSP or CISA certified security professionals. We are also looking for experienced managers and administrators who can perform efficiently in our dynamic, virtual office environment. Progent contracts independent professionals with in-depth expertise and field experience in crucial IT areas beyond Progent's main technical focus. Progent's Experts Team employs independent consultants who offer consulting and programming support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in areas like telecom, web design, EDI, web commerce, or database management. Independent contractors premier by Progent cooperate with our staff professionals to provide end-to-end solutions for small and midsize business networks.
Oracle PL/SQL Development Companies
Migration Oracle 11g
Progent can provide fast and affordable online access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and Oracle Recovery Manager.
Network Consulting Microsoft Hyper-V 3.0 Virtual Machines
Microsoft Expert Hyper-V 3.0 Server Network Engineer
Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, flexible network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network costs and improve productivity.
Cisco Network Management Technical Support Organization
Network Management Network Support
Progent's Cisco-Certified network management engineers can show you how to run Cisco's network management tools along with a selection of powerful third-party products to create a comprehensive network management solution in order to keep your network running smoothly, conserve limited resources, guard your data, revive quickly from device breakdown or malicious assaults, and allow you to add or reassign network resources sensibly and affordably as your company evolves.
Top SharePoint Design Firms
Database Administration Consultants
Progent’s expert software programmers, database designers, and program managers can assist large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering relational database architects and software programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other data sources such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist clients to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Remote Troubleshooting Barracuda Backup with Amazon AWS
Barracuda Backup Inline Deduplication Remote Support
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup.
Database Programming Outsourcing
24-7 Technology Consulting Database Programming
Progent's certified relational database developers offer small and midsize businesses remote DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, application architecture and programming, management support, replication and synchronization strategies, capacity planning, tuning, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
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