Charleston Remote Workforce Connectivity Consulting Experts
Solution Planning, Setup, Administration and Help Desk Consulting Services
Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Charleston organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Charleston, South Carolina companies to succeed with any facet of creating a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home workforce can be particularly complex if you must accommodate a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background delivering remote help for both legacy and current IT products in virtual office solutions enables you to make efficient use of your available network infrastructure and offers ready access to expertise for making essential updates. Services available from Progent to help you to create a productive work-at-home ecosystem include:
- VPN technology allows you to create a safe connection for authorized remote workers to access IT resources located at your company datacenter or in the cloud. Progent can help your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a remote computer's desktop. This provides network managers significant control over the computing environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent can provide expert online support for deploying home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and guests, are frequently used by telecommuters to access their router for work. This can cause performance and security issues. Progent can help you to mitigate these issues by providing expertise like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point integration help.
- Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the corporate network. Vital applications may require backup Internet connections in case the normal connection fails. Progent can provide guidance for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.
IP Voice Solutions for Teleworkers
Extending the corporate PBX system to include teleworkers is critical to supporting an effective work-at-home solution. A variety of cloud-based IP voice platforms are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations tune their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. CUCM manages additional combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these solutions and deliver as-needed integration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A wide range of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's support services for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your network architecture to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of productivity apps that deliver a consistent user interface for exchanging information throughout multiple sites and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original publication and can help your company to configure these flagship collaboration products to optimize the productivity of your at-home workforce.
SharePoint utilizes web entities to enable collaboration and information sharing by providing policy-based delivery of content, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to build protected portals that allows at-home workers to see and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, visit SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, refer to planning and configuration expertise for Exchange.
OneDrive is Microsoft's collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to OneDrive, and colleagues anywhere can retrieve them safely through a browser. Included with Office and Microsoft 365, OneDrive enables home workers to jointly author documents. Revisions made offline are automatically uploaded when you go back online. To find out about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration for Telecommuters
Progent can provide affordable remote assistance for enabling organizations to build, manage and troubleshoot integrated network architectures that incorporate internal data centers, remote workers, branch offices, and public cloud services. Progent can provide expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers fix issues with public cloud connectivity, identity, and cybersecurity.
Azure is a leading family of public cloud software and services that enables you to use IT infrastructure, servers, and critical applications running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent can also help you create secure access to Azure services for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting expertise for Azure, refer to Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity software and cloud-based services available by subscription. Office applications and cloud services are marketed in a selection of bundles designed for customers ranging from students and households to large enterprises. Progent can provide fast and easy online access to experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the numerous subscription plans available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers maximum business value. For information about Progent's expertise for Microsoft 365, refer to Microsoft 365 integration expertise.
Exchange Online is among the most widely used applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with public clouds. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide as-needed assistance to guide you past tough technical bottlenecks and can also provide end-to-end project management services to make sure your remote workers have convenient and secure access to your Exchange Online environment. To learn Progent's expertise for Exchange Online, go to Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's biggest source of cloud services. Progent can provide fast and affordable online contact with cloud integration consultants who can assist your business to design, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local resources and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to build a high-uptime network model so your employees have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a popular suite of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to expand your existing IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify identity control for remote workers with Google Cloud Identity. Progent's experts can also assist your business to utilize GCP's unified management technology to administer and monitor your Google Cloud environment. To find out, visit Google Cloud Platform consulting expertise.
Help Desk Call Center Support for Remote Workers
A fast, organization-wide changeover to a telecommuter workforce, which could be activated by an epidemic or as a component of a disaster recovery/business continuity process, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide network of online technical support specialists combined with enterprise-class trouble ticketing and tracking software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC technical support from initial service requests to trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to track or revise their active trouble tickets, enter information, and upload screen captures and relevant files. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support specialists to deal with complex problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Supplemental Service enables your company to expand your current Help Desk Call Center organization by splitting responsibilities for Call Desk support transparently between your regular IT support staff and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. For details about how Progent's Help Desk Augmentation Services can help your company to provide world-class desktop support to your from-home workers, visit Progent's Call Center augmentation Services.
Security and Compliance for Remote Workers
Work-from-Home workers typically utilize their own devices and often operate in an unsecured physical space. This increases their vulnerability to malware threats and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user education, and the creation of policies built on best practices. Progent's veteran team of cybersecurity support consultants can help you to plan, deploy and manage a compliant cybersecurity solution that protects vital information assets in environments that incorporate at-home workers.
Firewalls allow you to build a network environment that can be safely accessed by local users and by an at-home workforce, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall devices permit you to configure and manage different access rights to various groups of users and to expand your network and modify your security profile as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support expertise, go to firewall support expertise.
Remote Endpoint Monitoring makes it easy to watch over the disparate devices utilized by teleworkers and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each secured endpoint device, watching all activity and utilizing advanced machine learning from SentinelOne to detect zero-day threats at inception. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several verification devices. For details about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the vulnerability of your information system to all types of external and local security attacks for an environment that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity inventory scanning for rapidly and economically uncovering a wide variety of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by data security professionals with advanced credentials including CISM, ISSAP, and GIAC, can assist your business to evaluate your procedures and governance policies and review your IT infrastructure to enable you to implement top-level security for your remote workers.
Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper about critical areas to focus on for protecting a network that supports work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers saving and recovering critical data in order to prevent data loss and reduce restoration time and effort in the event of storage problems resulting from hardware issues, software hiccups, user error, malware, or any other reason. Reliable data protection solutions can be especially challenging to design and maintain in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must address diverse types of user-owned endpoint devices. Progent offers quick online help from experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity specialists can help your company to develop, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager features a centralized environment for protecting critical data by managing onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and software. Managed endpoint devices can be user owned or company owned. IT admins managing the endpoint computers of telecommuters can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, set up rules for accessing data and networks, manage passwords, establish VPN connections, control how teleworkers share data, establish threat protection, ensure compliance, and wipe corporate data from missing, stolen or decommissioned devices. Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, go to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network managers to keep remote endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based products. To find out about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Charleston, South Carolina business, phone
An index of content::
Exchange 2013 Disk Availability Group Engineer
Emergency Specialist Exchange 2013 Backup and Restore
Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact vital IT areas such as ease of administration, availability, compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management for Exchange 2013.
WatchGuard Firebox Cybersecurity Organization
WatchGuard Firebox T55 Firewall Protection
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Award Winning Computer Firms Small Business
Microsoft and Cisco Certified Small Business Management
For small businesses considering Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Clustered Server IT Consultant
Microsoft Exchange Cluster Network Consultants
Progent's fault tolerant network consultants provide non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice access, non-stop Internet connection design, non-stop data center support, and other 24x7 operations services to help your organization create a 24x7 network for strategic applications. Progent has the knowledge and experience to develop affordable, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient network load balancing.
24x7x365 CRISC Certified Risk and Information Systems Control Architect Consulting
Technology Professional CRISC Certified Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Citrix XenMotion Consultant
Citrix XenServer Engineers
Progent's Citrix-certified consultants can assist you to understand the business advantages of XenServer as well as other Citrix products, and can help you to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing Citrix technology deployment and show you how to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
SQL Server 2019 SSAS Support Services
Online Technical Support SQL Server 2019 Always Encrypted
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in solution planning and integration, software programming, database administration, and network security.
24x7 Remote Technical Support Power View
SQL Server 2012 AlwaysOn Consultant
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security professionals to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Solaris-Windows Migration Consulting
Top Quality Solaris Upgrade Consultant
Progent can help you to design and implement an efficient transition from a Solaris-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you preserve your information and reduce business discontinuity by designing an effective transition strategy that preserves your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing infrastructure, transition planning and validation, Exchange migration support, data and application software transition, and processor and storage transition and economization.
Programming Azure cloud migration
Microsoft Azure Active Directory Programming Company
Progent can help businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
Microsoft Dynamics Development Company
MS Certified Application Programming Specialist
If you need assistance writing, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent's expert team of program developers, relational database designers, and software project managers can help make sure you get the job completed on time and within budget. Progent's experienced software developers can provide affordable and efficient online help for projects as small as creating VBA macros for Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.
SQL Server Cluster Support and Help
Non-stop Network Support and Setup
Progent's fault tolerant network consultants offer non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, 24x7 data center consulting, and other fault-tolerant networking support to show your company integrate a 24x7 environment for strategic applications. Progent has the experience to design economical, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
After Hours Consulting Exchange Server Upgrade
Exchange Server 2010 Migration Specialists
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick return on investment by improving your workers' efficiency, lowering the cost of hardware and support, simplifying administration, and integrating your key communications platforms.
24-Hour Catalyst 9100 Series Access Point Network Consultants
Catalyst 9136AX Access Point Specialist
Progent's Cisco Catalyst 802.11ax Access Point experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
DoubleTake Carbonite Backup and Restore Remote Support
Support Services Double-Take Software Backup
DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a range of cost-effective alternatives for replicating and recovering vital workloads including Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to achieve a high state of availability and disaster recovery capability at a budget-friendly cost.
24-Hour Microsoft Exchange 2000 On-site Support
Microsoft Exchange 2000 Support Services
Progent is among the most qualified IT support firms for designing email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small companies receive all the benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Consultant Services ISA Server
Microsoft Proxy Server Integration
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
UNIX, Windows Consultancy
24/7 Microsoft Expert Solaris with Windows Specialists
If you are producing UNIX-based applications on a network that has MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. By using smart server monitoring and by providing online and in-person support when your business needs it, Progent represents an economical solution for managing an IT system that provides excellent availability, security, and efficiency. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring services, and Contact Center outsourcing.
Desktop Monitoring and Reporting Network Consultants
Top Ranked ProSight Server and Endpoint Management IT Consulting
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they can impact your business.
Remote External Network Security Inventory Professionals
Services Security Scan
Progent has put together two ultra-affordable service packages designed to enable small companies to get an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your company firewall to uncover potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized computer inside your firewall to assess your exposure to inside threats. The two security inventory services are set up and executed from a protected external site.
Remote Wireless Site Survey Engineer
WLAN Site Survey Information Technology Consulting
Progent's Wi-Fi site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a wireless solution that delivers the reception, performance, density, security, and roaming ability your company requires.
Cisco RADIUS Security Outsourcing
Online Troubleshooting Cisco VPN
Cisco's network security and remote connection products for small businesses offer a full line of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align most closely with your business goals.
Utah Network Support Consultant
Information Technology Consulting Firms Montana
Progent's National Support Center provides national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct computer connection to isolate and resolve network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide support professionals makes it possible to escalate even the toughest network issues to qualified experts as required.
Double-Take Backup Support and Help
Double-Take Backup Network Engineer
DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize businesses a variety of cost-effective alternatives for backing up and restoring vital applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of availability and disaster recovery capability at a budget-friendly price.
Computer Outsourcing Consultants Small Offices
Small Business Networking Specialist
Progent provides the help of Microsoft and Cisco-Certified IT support experts to offer customers economical alternatives to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from small offices to large enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, protection, availability, throughput, and system administration.
System Center Operations Manager IT Consultants
SCOM 2012 Migration Remote Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Expert Microsoft Certified Windows Server 2012 R2 Hyper-V 3.0 Consulting
Windows Server 2012 R2 Hyper-V 3.0 Services
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve productivity.
SonicWall NSA 3650 Firewall Network Intrusion Penetration Testing
Auditing SonicWall NSSP 12000 Firewall
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete network protection plan and build security into your business operations.
Microsoft Exchange 2016 Migration Computer Engineer
Online Troubleshooting Microsoft Exchange Server 2016 Upgrade Planning
Progent can help your business in all facets of your upgrade to Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Information Technology Consulting Linux Network Monitoring
MRTG Specialists
Network monitoring ordinarily involves observing a network's resource utilization in order to identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals provide small businesses and programmers help with administering and supporting UNIX and Linux systems that coexist with Windows-based technology.
Virtual Applications Hub Technical Support
After Hours Presentation Server Support Services
Progent's Citrix-certified experts can help you to plan, install, administer, and troubleshoot a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and support a remote datacenter that offers high uptime, enhanced security, and rapid recovery.
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