UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Consulting for
Charleston Small Company Network Systems
For small businesses located in Charleston South Carolina, Progent offers technical support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Microsoft technology. Progent has delivered remote support to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex infrastructure problems, as well as the assistance of CISA and CISSP-accredited security consultants to handle advanced security design and business continuity preparedness.
Progent's remote technical support services offer excellent value due to the fact that they have the real-world background and the sophisticated technology to resolve most information system problems rapidly. Efficient support lowers immediate costs since service calls accumulate fewer billable minutes. Online help also eliminates the cost of dispatching an engineer to your location. Your company benefits even more in indirect costs by minimizing or avoiding system outages and related costs due to business disruption, disgruntled customers and vendors, idle workers, and de-focused management.
Progent's pricing model for remote support is structured to stretch your network support dollar. Progent charges by the minute for phone consulting, so you are billed exclusively for the services that you receive. Unlike typical online support organizations, Progent asks for no initialization surcharge or minimum payments. Progent's per-minute granularity and simple policy for pricing eliminate scenarios where speedy. minor fixes somehow turn into large bills. Progent's penchant for handling problems efficiently translates into your company conserving money.
Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned a set of optimized tools and proven methodologies which allow the maximum level of effectiveness for remote engineering help and troubleshooting for small and midsize company IT systems. Progent offers secure VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity permits the engineers of Progent's online support team to link to your network without breaching system security.
Progent's advanced service reporting application keeps extensive documentation of all service that Progent's clients have been provided. Progent's team consultants have access to the specifics of support delivered to every Progent customer by every Progent engineer. This history of problems and fixes is structured as a readily retrievable proprietary database that permits Progent's remote technical professionals to share their experiences with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's high-level accreditations and working relationships with important technology companies such as Cisco and Microsoft make available additional massive technical support knowledge bases and allow quick response from manufacturers' internal product engineers with the result that Progent's online service specialists are able to arrive at the most efficient solutions in the least time.
Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Charleston South Carolina or to learn additional information about Progent's phone support programs, call Progent at
Phone-based Support Services Provided by Progent
Progent's phone-based network support engineers offer advanced credentials in an extensive array of technologies. This broad range of technical skills permits Progent's engineers to handle practically any emergency likely to crop up in a small or midsize business information system. Certificates earned by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
To help customers with multi-platform networks, Progent also offers access to engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical services Offered by Progent to small businesses in Charleston include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services cover a wide range of computer technology such as system architecture, email solutions, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and transitioning from older systems to current Windows or Linux-based environments. Progent's team-oriented approach to solving network issues enables quick escalation, if necessary, to engineers with appropriate experience to tackle complex scenarios. This accelerates repair of urgent problems, reduces network downtime, and lowers service expense.Progent's UNIX/Linux support engineers can provide emergency phone-based assistance for diagnosing problems within UNIX/Linux systems powered by leading derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco CCIE certification is the premier recognition for networking consultants, and certifies a person's network technology skills at the master level. Cisco qualified CCIEs know how to handle the most stubborn problems surrounding network planning, integration, management, security, and repair. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal engineers in analyzing anomalies with Cisco IOS Software network administration tools and developing workarounds or identifying program patches. CCIEs are an exceptional cost-effectiveness because their broad expertise enables them to find solutions for even the most intractable problems quickly. In common cases, less experienced engineers can wrestle for many hours or even days with identical tasks that a CCIE can resolve in a few minutes.
Few consulting organizations make CCIEs available to assist small and medium sized businesses. Progent offers quick phone access to a Cisco-qualified CCIE so your company can receive urgent assistance for severe network issues that are hurting worker productivity but are beyond the scope of your regular network support providers. Progent's CCIE support experts can communicate with your network via state-of-the-art on-line support tools in order to provide quick, safe, and affordable analysis and remediation.
Progent's Cisco CCIEs can provide expertise in all of Cisco's popular selection of infrastructure products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, plus VPN solutions.
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Certified Microsoft Windows Support
Progent's Microsoft-certified online service professionals offer computer problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can assist you with a wide range of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 integration,
MS Exchange Server 2016 migration, Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration expertise,
SharePoint Server 2019 design and deployment, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a full array of online desktop support services such as Windows 7 migration, preparing for to 64-bit desktop applications, configuring Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Certified System Security Engineers
Progent's accredited CISSP, ISSAP, and CISM security consultants offer a variety of security solutions to strengthen the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your business to clean up quickly after a serious breach. Security services offered by Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Hydra; quick cleanup after malicious attacks; setting up firewalls; building safe techniques for remote and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting support to help companies of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize local IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent offers the services of seasoned remote consulting professionals for contract IT projects that small businesses often need. Billing rates for ongoing development or consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these important areas of information technology enables customers to execute major projects economically and on time. Progent's special online consulting services include:
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Help Desk Support
Progent's Help Desk programs for small and midsize organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Call Center support services are designed for smaller businesses who lack the money or time to assemble and manage an in-house Call Center but who want fast response from an efficient Help Desk Call Center with professional telephone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.Progent’s Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Help Desk sharing service is a collaborative support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Call Center consulting support can support you in establishing an effective new Help Desk or revamping your current organization, selecting or enhancing Call Center software to address the unique demands of your business, or adding occasional phone support staff to reinforce your existing Call Center team to handle demanding events like software transitions, major upgrades, or installing brand new applications.
Progent's Help Desk Call Center staff of veteran network consultants offers your computer users in Charleston South Carolina immediate communication with an efficient network service group with extensive background offering telephone-based help and online repair service for networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Call Center recognition as a significant driver of business productivity, and Progent's target is to fix rather than just document IT issues.
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Applications Support: Training, Development, and Integration
Progent's Applications Consulting Team can supply phone-based professional engineering expertise and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom development, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To learn more information about Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Apple Mac experts can nurture the imaginative elements of Macintosh computing by providing remote help support and education in imaging, sound, and video. Progent's support professionals can provide help in a large selection of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with specific procedures like capturing or digitizing audio or video or setting up an audio/video post production lab.
Remote Network and Server Monitoring Support
Progent offers businesses in Charleston South Carolina online computer system monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so that your IT support is proactive rather than reactive. By exposing looming trouble spots before they cause full-scale emergencies, remote monitoring can head off stressful and costly network failures. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or systems powered by a variety of platforms.
To get in touch with Progent about urgent remote help with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Support, call
South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.
| City | Address | Phone | Link |
| Charleston | 460 King Street, Suite 200 Charleston, SC 29403 United States |
(843) 628-5009 | Charleston Network Support Services |
| Spartanburg | 2040 B South Church Street Spartanburg, SC 29306 United States |
(864) 641-6001 | Spartanburg Network Support Services |
An index of content::
Postini Technology Consulting
After Hours Anti-Virus Support and Setup
E-Mail Guard by Postini offers constantly updated spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and anti-virus aggregation offering. Progent’s expert email protection professionals can show you how to devise an email defense strategy that includes anti-spam and virus protection services and processes.
Microsoft Service Reports Network Engineer
Service Database Online Technical Support
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving support records allows more efficient support and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
MozyPro Professionals
Apple Time Machine Backup Consultant Services
Progent offers affordable remote access to consultants skilled in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud-based, or hybrid.
Office 365 integration with on-premises environments Network Engineer
Office 365 integration with on-premises environments Computer Engineer
Office 365 is Microsoft's extensive family of productivity applications and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud-based services are available in an array of subscription plans intended for markets from individuals and home offices to global enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly integrate local and cloud resources.
Troubleshooting Network Load Balance
24x7x365 Fault Tolerant Interoffice Connectivity IT Consultants
Progent’s Disaster Recovery/Business Continuity consultants offer extensive experience assisting small and mid-size businesses to reduce network downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore solutions, and transparent system maintenance. Progent’s business continuity consultants can help your company to develop and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery engineers can assist you to design, deploy, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location data centers.
Remote Employees Endpoint Management Configuration
24/7 Telecommuter Endpoint Management Troubleshooting
Progent can help small and medium-size companies to deploy unified remote endpoint management and monitoring solutions for maintaining endpoints used by work-from-home employees.
System Center Operations Manager IT Consulting
SCOM 2012 Fabric Monitoring Online Support Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and repairing SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
ransomware virus recovery Consultancy
ransomware cleanup and file recovery Technology Professional
Progent's ransomware experts can assist your business to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Telecommuter Services Consultant
Online Support Call Desk for at Home Workforce
Progent has 20 years of experience helping small and medium-size companies to design, deploy, optimize, manage, and troubleshoot information networks that support a remote workforce.
Windows Server 2012 IT Services
MCSE Expert Certified Integration Services Windows 2012
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and broad familiarity with planning and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s IT support can help you with designing, installing, managing, and troubleshooting Windows Server systems that increase the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Microsoft Exchange 2016 Upgrade Planning Technical Support Services
Exchange 2016 Migration Support and Help
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Emergency Setup and Support SCDPM 2012 and Azure
SCDPM 2012 Cloud Backup Online Technical Support
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of all sizes to plan, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Consultant Services ISA 2004 Enterprise Edition Server
ISA 2004 Standard Edition Server Onsite Technical Support
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Top Jabber Multiline Remote Support Services
Jabber and Webex Meeting Server Technical Support Services
Progent's Jabber consultants offer online or onsite support to help businesses of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that make up creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.
CIO Remote Technical Support
Part-Time CIO Integration Services
Progent offers the part-time assistance of a seasoned CIO who can offer strategic direction to assist your company pick and maintain IT technology to match your current needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer financial advantages to companies trying to maximize the impact of their network investment but who are unable or hesitant to take on another executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all major OS platforms and networking technologies plus a broad selection and business applications, Progent is in an ideal situation to offer unbiased recommendations as well as advanced technical support for creating information systems that match the particular needs of your organization.
Consulting Services Meraki Switch Planning
CCDP Expert Certified Meraki MS 300 Series Switch Online Consulting
Cisco's Meraki MS family of access and aggregation switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting expertise to help you to plan and implement an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain security, create and validate a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Onsite Wireless Site Survey Computer Engineer
Wi-Fi Site Survey Computer Engineer
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi network optimized for your environment, providing your business a wireless solution that delivers the coverage, performance, density, QoS, data protection, and roaming capability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises survey services for confirming, tuning, and troubleshooting an operational wireless network.
Professionals IT documentation management
24x7x365 Specialist domain expiration management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Dynamics GP Configuration
Dynamics GP/Great Plains Online Technical Support
Microsoft Dynamics GP 2010 accounting is a full-featured business management solution that unifies data and operations throughout your company, interfaces easily with other solutions, and connects employees, customers and suppliers regardless of time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Microsoft Certified Partner Azure and SQL Server integration Consulting
Azure and SCDPM integration Specialist
Progent's consultants can assist you with every aspect of Microsoft Azure integration including requirements analysis, readiness assessment, system design, pre-production testing, deployment, centralized administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to configure and debug firewalls and VPN tunnels so your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.
Microsoft ISA Server Technical Support
Consultant Services Internet Security and Acceleration Server
Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Award Winning Onsite Wireless Site Survey Remote Technical Support
Wi-Fi RF Spectrum Analysis for Wi-Fi Integration Support
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi network customized for your environment, offering your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Network Support Help Desk Online Support
Cisco Help Desk Technical Support
The Helpdesk support delivery model adopted by Progent's Technical Response Center offers small and midsize companies an dependable option to dependence on independent consultants by offering extensive expertise shared by numerous support teams, optional 24x7 availability of emergency help, escalation capability to top-level experts for handling even the most difficult issues, support consistency and reliability, prompt follow-up overseen by seasoned IT service managers, a choice of easy-to-use mechanisms for initiating support jobs, plus excellent process visibility made possible by ticket updates and available through a web portal.
Wireless Link Integration Services
24/7 802.11ax IT Consultant
Progent’s Wireless Consulting Services provide a convenient, economical way for companies of all sizes to configure, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Aironet AP Management Remote Support Services
Aironet 3800 Access Point IT Services
Progent's Cisco-certified wireless consulting experts can assist businesses of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, density, scale, security and ease of management required for transparent access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Meraki Switch Integration Online Support
Technical Support Meraki MS Switch
Cisco's Meraki family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help your company to design and deploy a productive network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure security, create and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Redhat Linux Integration
Redhat Linux Professional
Progent's Linux support services offer small businesses and developers assistance with administering and supporting Linux computers that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise offers you an easy single consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Mac Disaster Recovery Online Technical Support
Mac Penetration Testing Integration Services
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac network through professional support offerings including running security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, installing automated programs for protection against viruses, spam, and malware, and creating a company-wide security plan adapted for the specific goals of your business information system.
Cisco ASDM for Firewall Management Consultants
Cisco ASA Firewall AVC Configuration Troubleshooting
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Top Quality ransomware virus recovery Consultancy
Services ransomware removal and file recovery
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Remote Consulting Redhat Linux
Redhat Linux Engineers
If you are producing UNIX or Linux software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value know-how without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing online and on-site support when your company needs it, Progent represents an economical way for supporting an IT network that features high reliability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring, and Help Desk services.
Windows Server 2012R2 Clustering Support Outsourcing
Windows Server 2012R2 Hyper-V Virtual Switch IT Consultants
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security plan, automate IT management, assist with application development, and build and validate a DR/BC plan.
Professionals Microsoft Windows 7 Migration
Windows 7 Help Desk Remote Technical Support
Progent's certified engineers can help you to test
After Hours Applications Consultant Navision
Microsoft Certified Integration Services Axapta
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes customized to meet your particular needs. Progent's consultants also can help you integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting applications.
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