UNIX, Linux, Sun Solaris, Mac OS X Remote Support for
Charleston Small Business Networks
For small and midsize businesses in Charleston South Carolina, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows technology. Progent has delivered remote troubleshooting to companies in every state in the U.S. (Refer to Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE network specialists for complex infrastructure issues, as well as the services of CISSP and CISM-accredited security engineers to handle high-level security architecture and disaster recovery planning.
Progent's remote technical support engineers offer exceptional leverage due to the fact that they are equipped with the real-world background and the advanced technology to solve most network problems rapidly. This reduces immediate costs since service calls require fewer chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your location. Your company benefits additionally with indirect costs by minimizing or avoiding system outages and related losses stemming from business discontinuity, upset clients, idle workers, and distracted management.
Progent's billing model for online support is structured to stretch your IT service investment. Progent charges per minute for phone assistance, so you are invoiced just for the support that you actually get. Unlike many remote support firms, Progent requires no startup fee or minimum fees. Progent's per-minute granularity and simple model for pricing eliminate scenarios where speedy. minor repairs manage to end up as major bills. Progent's penchant for disposing of problems efficiently translates into your business spending less money.
Progent's Remote Technical Support Technologies
Over time, Progent has developed a set of optimized tools and proven methodologies which ensure the maximum level of efficiency for online technical support and troubleshooting for small business information systems. Progent offers secure VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN access permits the consultants of Progent's remote service group to connect to your system without violating network security.
Progent's advanced technical support database application stores extensive histories for all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the history of all help rendered to every Progent client by every Progent engineer. This history of problems and repairs is organized as a readily accessible support database that enables Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's high-level accreditations and close relationships with major vendors including Cisco and Microsoft permit access to other massive technical knowledge bases and permit priority response from manufacturers' internal support staff with the result that Progent's remote service specialists can arrive at the most efficient resolutions promptly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's phone support in Charleston South Carolina or to find out additional information about Progent's phone support programs, call Progent at
Remote Network Support Services Offered Progent
Progent's online support engineers have credentials in an extensive set of technologies. This wide range of technical skills permits Progent's consultants to tackle practically any emergency that may crop up in a small company information system. Certificates earned by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To support clients with mixed-operating system networks, Progent also provides the support of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.
Online technical services provided by Progent to small businesses in Charleston include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote consulting services address a broad range of computer technology such as network architecture, messaging systems, system and process security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified management, and migration from legacy systems to the latest MS Windows or Linux-powered environments. Progent's group-oriented methodology for solving network problems promotes fast escalation, when required, to consultants with appropriate expertise to handle complex scenarios. This accelerates solutions of critical problems, reduces network downtime, and lowers service costs.Progent's UNIX/Linux consultants can offer urgent online assistance for resolving problems within UNIX/Linux systems powered by popular versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for network infrastructure consultants, and indicates an individual's network technology knowledge at the expert level. Cisco CCIEs know how to handle the most intractable issues surrounding network planning, deployment, administration, security, and problem solving. CCIEs work on a privileged basis with Cisco's in-house product support engineers in isolating problems with Cisco IOS network administration utilities and developing alternate approaches or identifying program patches. CCIEs represent an exceptional cost-effectiveness since their depth of expertise allows them to find solutions for even the most intractable problems quickly. In many instances, less qualified engineers can wrestle for hours or even days with the same problems that a Cisco CCIE can dispose of in minutes.
Few consulting providers make CCIEs accessible to support small and medium sized businesses. Progent can provide quick phone contact with a Cisco authorized CCIE so your company can get timely support for complex network problems that are impacting business productivity but are beyond the comfort zone of your regular network service personnel. Progent's Cisco-qualified CCIE support experts can communicate with your network using advanced remote troubleshooting tools in order to provide quick, safe, and economical analysis and repair.
Progent's CCIEs can provide expertise in the complete line of Cisco's popular family of connectivity products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network technology.
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Certified Microsoft Windows Expertise
Progent's Microsoft-premier online service professionals can provide computer repair and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can assist you with a broad range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and integration,
Microsoft Skype for Business Server planning and deployment consulting, Lync Server 2013 integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a broad range of online PC desktop support and troubleshooting services such as Windows 7 migration support, moving to 64-bit workstation software, integrating Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier Network Security Professionals
Progent's qualified CISSP and ISSAP security engineers can provide a variety of security services to improve the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help your business to clean up rapidly after a damaging breach. Security consulting services available from Progent cover in depth network security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; quick cleanup after virus and worm assaults; installing firewalls; designing secure architectures for off-site and mobile communication; securing your messaging infrastructure against spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting to help organizations of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises resources along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent can provide the services of seasoned online consulting experts for contract IT projects that small companies frequently request. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these important areas of information technology allows customers to complete critical projects economically and on schedule. Progent's project-based remote engineering services include:
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Help Desk Services
Progent's Call Center service options for small and midsize organizations with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk support services are a convenient solution for small businesses who don't have the resources to create an internal Help Desk Call Center but who require fast access to an effective Help Desk Call Center with professional phone assistance plus the technical depth to escalate the most challenging tasks to advanced consultants.Progent’s Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent’s shared Help Desk service is an advanced service desk solution built around the leading professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk consulting services can support you in building an effective new Help Desk Call Center or enhancing your existing organization, selecting or modifying Help Desk Call Center software to meet the unique demands of your corporation, or adding temporary online staff to supplement your in-house Help Desk Call Center team to handle unusually busy events like software transitions, major updates, or rolling out new applications.
Progent's Help Desk team of seasoned information technology professionals provides your computer users in Charleston South Carolina fast assistance from a reliable support group with substantial experience providing telephone-based consulting and online troubleshooting for networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center recognition as a major contributor to business productivity, and Progent's goal is to solve instead of just track IT issues.
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Applications Support: Education, Customization, and Troubleshooting
Progent's Applications Consulting Group provides remote professional consulting support and training in special business application areas that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom development, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Word, and MS Excel. To learn additional information about Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Mac experts can nurture the imaginative elements of Macintosh systems by providing phone-based consulting services and education in imaging, audio, and video. Progent's consultants offer assistance in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures like scanning or digitizing audio/video or establishing an audio/video post production facility.
Remote Network Monitoring Services
Progent can provide businesses in Charleston South Carolina online computer system monitoring support centered around Microsoft Operations Manager network monitoring, customized by Progent to fit your business so that your network support is proactive and automated. By exposing possible issues before they expand into full-scale emergencies, system monitoring can avoid disruptive and costly service crises. Progent can also utilize network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows environments, or networks that support a variety of operating systems.
To get in touch with Progent about emergency remote expertise with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Online Help, telephone
South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.
| City | Address | Phone | Link |
| Charleston | 460 King Street, Suite 200 Charleston, SC 29403 |
843-628-5009 | Charleston Network Support Services |
| Spartanburg | Church Street Executive Center, 2040 B South Church Street Spartanburg, SC 29306 |
864-641-6001 | Spartanburg Network Support Services |
An index of content::
Network Consulting Onsite Support
On-site Support Engineer
For medium-size companies looking for IT consulting services, Progent offers a variety of alternatives including on-site help, remote support, off-site Call Center, 24x7 support with remote network monitoring, temporary staffing, site relocation services, application development, and professional consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers professional on-premises support for fixing technical problems rapidly and economically.
Automatic Network Topology Diagrams Consultants
ProSight Remote Network Infrastructure Troubleshooting Technology Consulting
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need important software patches, or resolving performance problems.
ISA 2004 Enterprise Edition Server Support and Integration
Computer Engineer Microsoft ISA Server
Progent’s Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Data Protection Manager 2016 and SQL Server Technical Support
Troubleshooting System Center 2016 Data Protection Manager
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Office 365 IDFix Troubleshooting
Office 365 AD Connect Support Outsourcing
Progent can assist your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate local and cloud products and services.
On-site Technical Support SQL Server 2012 AlwaysOn
SQL Server 2012 AlwaysOn Availability Groups Information Technology Consulting
Progent offers the support of certified engineers as well as experienced database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Best Microsoft Mac and Linux Desktop Consulting Services
Desktop Technology Small Business IT Support
Progent can deliver a broad range of cost-effective services to assist your company to deploy, integrate, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for individual machines or notebooks or work with you to design and implement a large-scale migration to new or revised OS platforms and business applications. Progent can also provide consultants and technicians to help your company to plan for and complete an office relocation or merger organized to produce minimal interruption to your business.
Solaris Network Security Evaluation
Solaris Security Organizations
If your business has a Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier security specialists can assist your whole enterprise in a broad range of security areas including security administration practices, security design and strategies, access management products and methodology, software development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISM and CISSP stipulate the fundamental skills and international standards of knowledge that information security managers are required to possess. These accreditations offer executive management the confidence that those who have earned their CISM or ISSAP certification have the experience and knowledge to offer world-class security management and consulting services.
24/7 CCIE Certified Small Business 300 AP Computer Consulting
Small Business WAP500 AP Technical Support
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Cisco Certified Expert Remote Troubleshooting 802.11ac Wi-Fi Network
Wireless LAN Consulting Services
Progent can help you design, deploy, manage, and repair an efficient Wireless network infrastructure, select appropriate components, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your entire corporate network.
24/7 Help and Support Part-Time CIO
CIO Support and Help
Progent offers the temporary assistance of a veteran CIO to provide strategic direction to help you pick and support IT solutions to match your present situation and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer services offer financial advantages to companies trying to maximize the impact of their IT expenditures but who are unable or hesitant to add another executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading OS platforms and networking technologies plus a broad selection and business software, Progent is in a unique position to offer unbiased recommendations along with expert technical help for developing information systems that fit the particular requirements of your business.
Amazon Marketplace Web Service integration Development Companies
Cisco Certified Amazon MWS programming Integration Companies
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Biggest Exchange Server 2016 Migration Online Troubleshooting
Information Technology Consulting Exchange 2016 Migration
Progent can help your business in all facets of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Windows Network Support Technician
Microsoft Windows Systems Support
Progent’s IT outsourcing support offerings for small businesses feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving stubborn IT issues, and creating a comprehensive security plan. Progent can help you enhance system availability and throughput with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides project management help for large-scale upgrades and can assist with requirements definition, product inventory, bill of materials development, vendor qualification, procurement coordination, and complete documentation. Progent’s computer outsourcing help also includes education for office productivity software such as Microsoft Office.
Clustered Server On-site Support
Microsoft Windows Server 2003 Cluster Support
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience helping small organizations to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to plan and validate an efficient business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and geographically dispersed data centers.
Planning Phase: Design and Architecture Proposals System Recovery
Envisioning Phase: Requirements Definition Small Business IT Outsourcing Group
When performing consulting projects for corporate clients, Progent uses a phased approach based on specified milestones in order to meet financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All facets are documented to provide a detailed description of technical services performed and to assist in downstream system support.
Top Technical Consultant ProSight DPS Cloud Backup Services
Best Offsite Managed Backup and Recovery Services Specialist
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information.
Server Management Specialists
Consult Virtual Server
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower TCO of servers and quicker return on investment, more efficient utilization of servers, simplified operations, enhanced system uptime, and easier manageability. Common usage scenarios for virtual servers are resource consolidation, economical platforms for mission-critical legacy applications running on outdated operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.
Cisco AnyConnect Integration
Cisco ASA 5500-X Firewall Technical Support Services
Progent’s Cisco-Premier technology experts offer experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
IT Service Provider Small Office
Small Office Tech
Progent is a pioneer in cost-effectively providing world-class IT support to small companies. Progent's achievement in addressing the IT support needs of the historically underserviced small company market is the cumulative result of key technical and operational innovations that have eliminated a great deal of the traditional costs out of managing IT service, injected unmatched technical skill into the IT service mechanism, and dramatically streamlined the solution process.
Microsoft Certified Postini Spam Filtering Evaluation
Exchange Hosting Upgrading
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Macola Contract Programming
Microsoft Experts Navision Integration Services
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training classes tailored to address your particular needs. Progent's experts also can show you how to build and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.
Expert Microsoft Certified Lync Server 2013 Web Apps Server Engineer
Lync Server 2013 and SQL Server Consultant Services
Lync 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management team and end users. Progent offers expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Specialist Skype for Business IM
Skype for Business and SharePoint Consulting Services
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to assist you to manage and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and execute an efficient Skype for Business upgrade.
Remote Technical Support Services Documentation
Tracking Service Costs Support and Integration
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service organizations who offer minimal documentation or details of services done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the support reports sent by every consultant to every client. The discipline of detailing and organizing support records results in more effective service and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Largest MacOS and Windows Computer Consultants
Apple Mac with Windows integration Computer Engineer
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh service makes it possible to provide world class support to businesses that depend on these platforms to keep their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Dynamics GP Great Plains Accounting Onsite Technical Support
Professional Dynamics GP
Key features of Microsoft Dynamics GP accounting include a modular design that allows you to buy just the functionality you need, a standardized foundation based on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to integrate data from virtually any db software or workstation application into Microsoft GP, plus an open design that makes it easy to create custom programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
VMware Site Recovery Manager Testing Consulting
After Hours Specialist VMware Site Recovery Manager Compliance
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a repeatable workflow for recovering services rapidly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Internet Data Center Consulting
Site Move Consultant
For large organizations, Progent can supplement internal IT staffs by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless nearby extension of corporate IT management. Progent’s enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a site move or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
24-Hour Wireless Link Consulting
Office Wireless Integration Services
Progent’s wireless professionals can help small companies design, choose, evaluate, configure and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of security that equals or exceeds wired connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless link technology that align best your business needs.
Windows Server 2008 Security Remote Consulting
Microsoft Windows Server 2008 R2 Consult
Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and versatility that improve output of on-site, branch office, and mobile users. Progent's network experts can deliver affordable online engineering, troubleshooting, and education services to assist your company to plan, execute, and maintain Windows Server 2008 R2 to add significant business value to your network.
Remote Technical Support Windows 2008 Cluster Server
Emergency Windows Server 2008 Failover Clustering Professional
The clustering technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and management of clusters that offer improved levels of network dependability, security, efficiency, and flexibility. New or enhanced features include cluster Validation, easier configuration and installation, unified cluster management, redesigned cluster architecture for maximum uptime, better protection and quorum structure, minimization of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company assess the advantages of failover clusters, plan and implement a deployment, educate your network support staff to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a business continuity procedure.
Support Small Office
Small Business Technical Consultant
If you have a small business IT system with 10 to 50 desktop clients, Progent's computer outsourcing services save your organization from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By providing network support service when you need it, providing specialized knowledge for critical applications, delivering unique services such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an economical solution for optimizing the productivity and profitability of your small office network. Progent is the intelligent way for small organizations to build and maintain a robust and secure IT network and to have fast access to the skilled consulting ordinarily available only to businesses who are able to support a large internal IT group.
Biggest Cisco Planning Outsourcing Firm
Cisco Planning Server Consultants
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software expertise.
Engineer Exchange Server 2000
Microsoft Exchange 2000 Upgrade Remote Support Services
Years of experience with Microsoft's Exchange products makes Progent one of the most qualified IT consulting companies in California for integrating messaging systems based on Exchange Server 2000. Progent is expert in helping small organizations derive the full advantages of Exchange Server under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 Email system, and outsourcing your Exchange Server management.
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