UNIX, Linux, Solaris, and Apple Mac OS X Online Consulting for
Charleston Small Office Networks
For small companies in Charleston South Carolina, Progent offers help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the services of CISA and CISSP-certified security consultants to help with high-level security design and disaster recovery planning.
Progent's online support engineers represent excellent value due to the fact that they have the practical background and the advanced tools to resolve the majority of information system issues rapidly. Efficient support lowers immediate costs because service calls take up fewer billable minutes. Remote help also avoids the expense of sending a consultant to your site. Your company benefits even more with incidental costs by reducing or eliminating system outages and related losses resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted executives.
Progent's pricing policy for online help is designed to maximize the impact of your network support dollar. Progent bills by the minute for phone assistance, so you are charged only for the support that you actually get. In contrast to many remote service companies, Progent asks for no service activation charge or minimum job duration. Progent's per-minute billing unit and clean model for pricing eliminate situations where quick solutions manage to turn into major tabs. Progent's penchant for dealing with problems efficiently translates into your company spending less cash.
Progent's Remote Technical Support Tools
Through years of experience, Progent has developed an array of optimized technologies and field-tested methodologies that promote the maximum degree of effectiveness for remote technical support and repair for small and midsize business information systems. Progent offers safe Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity enables the experts of Progent's Technical Response Center to connect to your environment remotely without breaching network security.
Progent's proprietary technical support reporting application keeps thorough documentation of the support that Progent's customers have received. Progent's staff consultants have the benefit of the records of assistance provided to each client by any Progent consultant. This history of issues and resolutions is organized as an easily exploitable proprietary knowledge base that enables Progent's online support professionals to communicate their experiences with the whole team to make sure that the value of Progent's support grows over time. Progent's high-level accreditations and working associations with major vendors including Cisco and Microsoft permit access to other massive technical support knowledge bases and permit fast access to manufacturers' in-house product engineers with the result that Progent's online service experts can determine the most efficient resolutions in the least time.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone support in Charleston South Carolina or to learn more about Progent's phone support options, contact Progent at
Phone-based Technical Support Services Available from Progent
Progent's phone-based technical support engineers offer advanced credentials in an extensive set of disciplines. This breadth of technical skills permits Progent's consultants to handle almost any problem likely to take place in a small or midsize business information system. Certificates earned by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
To help businesses with mixed-operating system environments, Progent also offers access to consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Online technical support services Offered by Progent to customers in Charleston include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services address a wide array of computer technology such as network infrastructure, messaging systems, network and operational security, UNIX/Linux and Windows integration, VMware products for server economization and easy management, and transitioning from older applications to the latest Microsoft Windows or Linux solutions. Progent's group-based approach to resolving network problems promotes quick escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This accelerates repair of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux consultants can offer urgent remote help for diagnosing problems affecting UNIX, Linux, or Solaris networks powered by leading versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network infrastructure consultants, and certifies an individual's technical knowledge at the expert level. Cisco qualified CCIEs can deal with the most stubborn challenges encountered in network infrastructure design, deployment, management, security, and troubleshooting. Cisco CCIEs operate on a privileged basis with Cisco's in-house engineers in analyzing anomalies with IOS network management utilities and developing workarounds or locating program updates. Cisco qualified CCIEs are an excellent cost-effectiveness because their deep experience allows them to find solutions for the most difficult problems rapidly. In common cases, less qualified engineers can struggle for hours or days with the same problems that a Cisco-qualified CCIE can resolve in a few minutes.
Few support providers make Cisco CCIEs available to support small and medium sized companies. Progent offers quick phone contact with a Cisco-qualified CCIE so you can get timely support for serious network infrastructure problems that are lowering business productivity but are beyond the scope of your ordinary network support group or consultant. Progent's Cisco-qualified CCIE engineers can communicate with your computer system by means of advanced on-line troubleshooting technology in order to perform fast, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide assistance with the complete line of Cisco's market leading family of infrastructure devices such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.
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Authorized MS Windows Support
Progent's Microsoft-expert online service engineers can deliver network problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help you with a broad range of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange Server 2019 deployment,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint 2019 design and configuration, Microsoft Teams expertise, Skype for Business migration support, Microsoft Lync Server 2013 integration and Office Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide range of online PC desktop consulting and support services such as Microsoft Windows 7 migration, moving to 64-bit workstation software, integrating Microsoft Office 2010, and automating desktop configuration.
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CISM and CISSP Premier Network Security Experts
Progent's qualified CISSP and ISSAP network security consultants offer a variety of system protection solutions to bolster the protection of your UNIX, Linux, Sun Solaris, Mac or Windows network against attacks or assist your company to recuperate rapidly following a serious penetration. Security services offered by Progent include: comprehensive security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; quick cleanup after virus and worm attacks; integrating firewalls; building safe architectures for remote and mobile access; guarding your messaging infrastructure from viruses, spam and DHA attacks; and managing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced online consulting to help businesses of all sizes integrate their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize local resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent offers the skills of seasoned remote consulting experts for contract IT projects that small businesses frequently request. Progent's charges for longer-term development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's background in these important fields of computer technology allows clients to execute major initiatives within budget and on schedule. Progent's project-based online consulting solutions include:
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Help Desk Call Center Expertise
Progent's Call Center service options for small and midsize businesses with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Standard Call Center support services are a convenient solution for small businesses who lack the resources to build and maintain an in-house Help Desk but who require quick access to a dependable Help Desk Call Center with proficient phone support plus the technical depth to escalate the most challenging tasks to high-level consultants.Progent’s Co-managed Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative service desk solution built around the leading PSA platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Call Center consulting services can guide you in building an efficient new Call Center or revamping your current one, selecting or enhancing Help Desk software products to address the unique requirements of your business, or adding occasional phone support staff to reinforce your existing Call Center group to deal with high-demand scenarios such as software migrations, major upgrades, or rolling out new applications.
Progent's Call Center staff of seasoned information technology consultants offers your workers in Charleston South Carolina rapid communication with an effective technical support resource with extensive background delivering telephone-based support and remote repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center the reputation as a major contributor to business productivity, and Progent's intent is to resolve and not just record IT problems.
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Business Applications Support: Education, Programming, and Problem Solving
Progent's Applications Consulting Group provides remote advanced consulting expertise and training in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, MS Project, MS Office Word, and Excel. To find out additional information concerning Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Apple Mac experts can nurture the artistic facets of Macintosh systems by providing phone-based consulting services and training in graphics, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special jobs like capturing or digitizing audio or video or establishing an audio/video post production facility.
Online Network and Server Monitoring Services
Progent offers businesses in Charleston South Carolina remote network monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so your IT maintenance is proactive rather than reactive. By detecting possible problems before they evolve into downtime, system monitoring can minimize disruptive and expensive service breakdowns. Progent can also deploy network monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or networks powered by multiple operating systems.
To contact Progent about emergency remote help with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Online Support, telephone
South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.
| City | Address | Phone | Link |
| Charleston | 460 King Street, Suite 200 Charleston, SC 29403 United States |
(843) 628-5009 | Charleston Network Support Services |
| Spartanburg | 2040 B South Church Street Spartanburg, SC 29306 United States |
(864) 641-6001 | Spartanburg Network Support Services |
An index of content::
Microsoft Consulting Best Practices Computer Consultation
Company-wide Standards for Best Practices Online Consulting
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the front lines of IT support, performing a broad range of technical projects for an extensive array of customers. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its support staff. This ensures that you get not only expert technical capability, but also a support engineer with field-tested approaches for applying technical knowledge to solve real-world network problems efficiently.
Microsoft Expert Office 365 and iOS Network Engineer
Office 365 hybrid solutions for Exchange Technology Consulting Services
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget.
Office Word and SharePoint Specialists
MCSE Expert Certified Office Word and SharePoint Consultants
Progent's certified Office Word and Office 365 Word experts offer a wide range of economical remote consulting services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various releases of Office Word, integrating Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training classes customized for individuals or groups.
Redhat Linux Technology Professional
Remote Support Services Redhat Linux
If your company is developing UNIX or Linux applications in an environment that has MS Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual hassle of maintaining your business network. Through the use of smart server monitoring and by providing online and on-site assistance when your business needs it, Progent represents an economical way for maintaining an IT network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.
Engineers System Center MOM
Comprehensive Event Management Troubleshooting
Even if your company has a minimal computer services group and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical network applications and servers up and running.
Comprehensive Event Management Support and Integration
Technical Consultant Comprehensive Event Management
Progent provides a selection of network support packages for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Operations Manager, a next-generation network and IT support software platform that tracks the availability, performance, and safety of your network and identifies potential problems before they can disrupt your system. With Progent's affordably priced IT service packages, small organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
CISSP Certified Expert Consulting Co-managed Heldesk
Helpdesk Sharing Information Technology Consulting
Progent's Computer Help Desk Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
Best SQL Server 2014 Database Migration Professionals
24-7 Online Help SQL Server 2014 Virtual Machines
Microsoft SQL Server 2014 incorporates major improvements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including planning, deployment, management, remediation, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Online Technical Support Offsite Employees Endpoint Management
Remote Workers Endpoint Management Technical Support Services
Progent can assist small and medium-size businesses to configure efficient endpoint management and monitoring platforms for maintaining devices operated by offsite workers.
Network Consultants Microsoft Exchange 2000
24-Hour Exchange 2000 Server Network Consulting
Progent is among the most qualified network support firms for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Colocation Center Migration Network Engineer
Integration Support Colocation Center Migration
Colocation sites allow businesses to share world-class data centers for housing network hardware that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation program such as choosing and migrating to a colo facility, creating system architecture, specifying required equipment, on-site and on-line troubleshooting, setting up offsite network administration, and education your support staff.
Cisco Meraki 802.11ax Access Point Network Consultant
Meraki Cloud Management Support Outsourcing
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.
Solaris Online Network Design and Consulting
Linux Online Consultants
Progent offers nationwide urgent technical support and troubleshooting services for companies who operate Sun Solaris networks or whose IT systems include a combination of Solaris and Microsoft technology. Online IT help offers maximum return for your information technology budget by extending user efficiency and shortening the hours charged for network analysis and repair. Advanced online support utilities and experienced technicians and consultants allow Progent to handle the majority of IT issues without wasting time and money by going to your location. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to help with the toughest network problems.
Great Plains Migration Remote Technical Support
Microsoft Certified Partner Configuration Great Plains Migration
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP family, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the ability to add clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, customize and administer Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
Mac Application Trainer
24/7/365 Office Entourage for Mac Classes
Progent offers one-on-one training customized for individuals who want to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X applications.
Consulting SCCM Upgrade
Microsoft Configuration Manager Consulting Services
Configuration Manager automates software provisioning at scale, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, allows secure self service, and delivers a single point of control for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Microsoft Certified Partner Online Troubleshooting SCVMM 2012 Live Migration
MCSE Expert Certified Technology Consulting SCVMM 2012 VHDX Resizing
Progent can help organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from an older version of SCVMM or from another management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get maximum business value.
WSUS Engineer
Award Winning Windows Server Update Services Consultants
Microsoft Windows SUS enables IT administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Anti-Spam Services
Consultants Postini
Email Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and anti-virus service program. Progent’s expert e-mail security professionals can show you how to develop an email defense plan that includes spam filtering and anti-virus technologies and policies.
Top Endpoint Monitoring and Reporting Integration Support
Technical Consultant ProSight Windows Desktop Management
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt your business.
Applications Consultant Retail Management System
Consulting Retail Management System
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to match your unique company requirements. Progent’s Microsoft support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Branch Offices IT Consultant
Integration Sales Office
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop a unique capability for serving branch offices that require network help with the responsiveness associated with with small companies but which includes effective communications, complete documentation, and adherence to corporate IT standards. If your corporation has a remote office situated anywhere in or any region served by Progent's engineers, Progent can provide a broad range of onsite and off-site IT consulting services and system design assistance.
Windows Desktop Simulation on macOS IT Consulting
Windows PC Simulation on Mac Troubleshooting
For businesses that have a mix of Apple Mac and Windows computers, there exist two popular solutions for using Microsoft Windows-dependent software on a Mac: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-based PC to run Microsoft Windows software and share system resources. Virtual PC for Mac simulates Windows on a Mac system so that you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for running Windows applications on your Apple Macs and can also assist you to assess and install third-party products for Microsoft Windows PC simulation.
Exchange Server 2010 Migration Engineer
Exchange Migration Consult
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and integrating your key communications platforms.
Data Protection Manager 2012 Network Engineer
24x7 Microsoft Data Protection Manager 2012 IT Consultant
Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of any size to design, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Project Server 2013 Help and Support
Microsoft Project Server Workflow Classes
Progent's Microsoft consultants can provide in-depth support in implementing, using and troubleshooting all versions of Project Server and can deliver a broad range of affordable remote support services based on proven best practices to assist organizations of all sizes to get all the benefits of this leading platform. Consulting support offered by Progent include system planning, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Shared Support Desk Computer Consulting
Support Desk Sharing Consulting
Progent's Computer Contact Center Outsourcing Support Services for PC desktop support are designed especially for small businesses who require fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Microsoft Windows Server 2012 R2 Online Technical Support
Windows Server 2012R2 Virtual Fibre Channel Engineer
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate IT administration, assist with application development, and build and validate a DR/BC plan.
Live Online Windows 10 Trainer
Assessment Online Office Word Training
Progent provides customized remote training for popular desktop apps and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of traditional in-person instruction, such as immediate interaction between students and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of many workers. Offered to individuals or classes of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from an online facility while the students can be spread across an office or all over the country. Live online training deploys powerful learning tools like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specialized topics or longer in duration and wider in coverage.
Best Microsoft Certified Expert Consulting SQL Server 2017 Analysis Services
Consulting Services SQL Server 2017 and Hyper-V
Progent's certified SQL Server 2017 consultants can help you to plan and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.
Microsoft SMS Onsite Technical Support
IT Services SMS Server 2003 Upgrade
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software rapidly and automatically to appropriate workers, lower product costs and stay compliant by understanding patterns of usage, enhance Windows security by improving your knowledge of weak points and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the management functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Smartphone Onsite Technical Support
Immediate Smartphone Online Technical Support
Progent’s consultants provide expertise in multiple technologies related to mobile connectivity including system topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your organization time and money by using their wireless experience to show you how to select and configure wireless networking solutions that make sense for your business. Progent can also optimize your network infrastructure so that wireless data devices work better.
System Center 2016 Disaster Recovery Network Consulting
Best System Center 2016 Troubleshooting IT Services
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Juniper SSG520M Router Cybersecurity Consultancy
Juniper SSG550M Router Cybersecurity Firms
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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