Enlarging your remote workforce may have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Charleston organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Charleston, South Carolina organizations to with any facet of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.

Data Protection Solutions for At-Home Workers
The field of Data Protection covers saving and recovering vital data so as to prevent data loss and minimize recovery time and effort in the event of storage system problems due to hardware breakdowns, programming glitches, human mistakes, malware, or any other reason. Dependable data protection solutions can be especially difficult to design and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must address multiple types of user-owned endpoint devices. Progent can provide fast online help from experts familiar with a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision scenarios that call for a temporary switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your business to develop, document and test a DR/BC strategy that includes the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Charleston, South Carolina organization, phone 1-800-993-9400 or visit Contact Progent.