Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Charleston company to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent can provide services ranging from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Charleston, South Carolina companies to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

Public Cloud Integration for At-Home Workers
Progent offers affordable online assistance for enabling organizations to create, maintain and optimize cohesive network architectures that include physical data centers, remote workers, branch offices, plus public cloud services. Progent offers expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with cloud connectivity, authentication, and cybersecurity.

Microsoft Azure Integration Services for At-Home WorkersMicrosoft Azure is a popular platform for public cloud services that enables you to utilize infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure offers over one hundred services services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help your organization to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for at-home workers by setting up and debugging firewall appliances and VPN tunnels. To find out about Progent's expertise for Azure, see Azure consulting.

Office 365 Integration for TeleworkersOffice 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity applications and cloud services offered by subscription. Microsoft applications and services are marketed in a selection of bundles intended for users ranging from individuals and households to major enterprises. Progent can provide quick and easy online access to consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the numerous subscription bundles available for Office 365 and deploy 365 applications for your telecommuters to achieve maximum business value. To find out about Progent's support services for Microsoft Office 365, go to Microsoft Office 365 integration services.

Office 365 Exchange Online Integration Services for At-Home WorkersExchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Exchange Online to run transparently with local deployments of Exchange, enabling customers to create hybrid networks. Progent's Exchange consultants can provide as-needed help to guide you past tough IT bottlenecks and can also provide end-to-end project management services to make sure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, go to Exchange Online integration and support consulting.

Amazon AWS Integration for TeleworkersAmazon AWS is a pioneer in the public cloud computing arena and is the industry's biggest source of cloud-based services. Progent can provide rapid and affordable online contact with cloud connectivity experts who can help your business to plan, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local resources and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network architecture so your users have a consistent computing experience whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.

Google Cloud Platform Integration Services for TeleworkersGoogle Cloud Platform is a leading collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist you to extend your current IT assets with the Google Cloud, and Progent's database consultants can help you make your critical apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can help your business to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline identity control for telecommuters with GCP Cloud Identity services. Progent can also assist you to utilize GCP's management technology to control and monitor your GCP ecosystem. To find out, go to Google Cloud Platform integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Charleston, South Carolina organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine physical resources along with public clouds. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.

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    Windows 10 Business Store Portal Remote Consulting

    Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and ongoing Call Center support services.

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    Azure Disaster Recovery Engineer

    Progent can help companies of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.

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    Windows Server 2012R2 Data Deduplication On-site Technical Support

    Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.

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    Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable and more secure AD environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime.

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    After Hours On-site Technical Support Microsoft Exchange 2000

    Progent is among the most experienced network support companies for integrating email systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies receive all the advantages of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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    Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and build protection into your business operations.

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    Progentís Wireless Site Survey makes it easy to design and implement a wireless LAN optimized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.

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    Progent can assist small and medium-size companies to design, install, test and maintain backup/restore systems needed to support teleworkers.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

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    The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center offers small companies an affordable alternative to dependence on independent consultants by offering broad expertise shared by numerous support teams, optional 24x7 availability of emergency assistance, fast escalation to top-level engineers for solving the most complex problems, support consistency and reliability, quick follow through enforced by veteran IT service managers, a variety of convenient techniques for requesting service tasks, and excellent process visibility made possible by trouble ticket tracking and accessible through a web portal.

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    Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Microsoft-certified SQL Server 2017 experts can help your organization to plan and implement a smooth upgrade from your current SQL Server environment to SQL Server 2017.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to impact your business.

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    Network monitoring ordinarily entails observing a system's resource usage to help uncover throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS environments where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these tools to tune and repair your network. Progent's Linux support services offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that coexist with Windows-based products.

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  • UNIX, Windows Services
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    Progent can assist you to design and implement a smooth transition from a UNIX-powered IT environment to a network based on Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and reduce business discontinuity by developing an effective migration strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration services, information and application transition, and server and media transition and economization.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall.

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    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt your business.

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    If your company is developing UNIX-based software in an environment that has MS Windows-based servers, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your business network. Through the use of automated server monitoring and by delivering remote and in-person support when your business needs it, Progent offers an affordable way for supporting an IT network that features excellent dependability, protection, and efficiency. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring services, and Help Desk Call Center services.

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  • Top System Center 2016 Data Protection Manager Support and Help
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    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support packages, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security, and productivity.

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    Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization technologies that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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  • Microsoft Forefront TMG 2010 On-site Technical Support
    Forefront Threat Management Gateway 2010 Professionals

    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a centrally administered web gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft consultants can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should migrate to next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can help with any facet of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.


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