Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful products for achieving location-independent connectivity to email, calendars, web-based programs, and other vital business data. Progent offers Charlotte, North Carolina companies the services of BlackBerry-qualified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support model, provides small companies an affordable solution for integrating RIM BlackBerry products productively into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Consulting and Technical Help for BlackBerry BES Server
RIM's high-end solution for administering big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software enables Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key administrative tasks ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-qualified consultants can help you utilize RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Control client configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure using virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the health of your solution

Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Affordable
For businesses in Charlotte, North Carolina who want quick and economical access to a certified BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer expert help in areas including resolving synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which administration model and equipment meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.