Wireless Consulting
Charlotte, North Carolina Small and Midsize Business Networks
RIM BlackBerry Support
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web applications, and other vital business data. Progent can provide Charlotte, North Carolina companies support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and maintenance of BlackBerry solutions has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
BlackBerry BES Server Integration Services
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs like schedules, address books, tasks, IM, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange email and to instant messaging-enabled applications via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, configure, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Professional RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide prompt assistance to companies in the Charlotte region or anywhere in North Carolina. Progent's seasoned online technical support team has helped businesses solve network problems and reduce IT service expenses in each state in the United States and established a large base of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a wide array of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also help your company to resolve a broad array of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote help for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone
An index of content::
Top Ranked Juniper Junos CLI Network Consulting
Juniper Junos Management Firewall Setup
Progent's Juniper-certified network engineer can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that include a combination of Juniper's OS platforms.
Dharma ransomware recovery Consultants
Egregor ransomware recovery Engineer
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Microsoft Operations Manager Help and Support
MOM 2007 Consultant
Mid-sized companies can enjoy all the benefits of System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Certified IT consulting experts. Thanks to Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to provide medium-size business networks world-class availability, security and productivity.
Remote Technical Support ISA Server 2006
ISA 2006 Firewall Specialists
Secure Application Publishing with ISA Server 2006 allows more control over intranet applications while enabling enhanced productivity by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server experts can show you how to design, install, configure, and maintain ISA Server on your system so your company benefits from a highly functional and economical combination of security, convenience, and speed.
NetApp MetroCluster Design Professional
NetApp SAN Fabric Professional
Progent can provide enterprise customers the services of a NetApp-certified consultant for remote or on-premises support for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently following best practices.
Supplemental Support Desk Technical Consultant
Extended Call Desk Network Consultants
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
System Testing Consulting
Emergency Consultants NLB Testing
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.
24-Hour Horizon3.ai NodeZero Certified PEN Testing Security Consultancy
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Technology Consulting
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security defense tools and policies are correctly configured and effective.
IoT sensors patch management Professionals
Consulting Wi-Fi access point patch management
Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your servers, such as scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
24 Hour Office SharePoint Server 2003 IT Consulting
SharePoint Server 2003 Computer Consultants
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, distribute and manipulate useful information, documents, and software and to interact with one another. It enables faster and better decisions, more effective sharing across teams and more economical business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've developed in a manner that makes data convenient to find, download and apply.
FAQ about Freelance Microsoft Consultant Career Opportunities
FAQ about Moonlight Network Consultant Career
To see answers to frequent enquiries about becoming a consultant at Progent, refer to Jobs at Progent Frequently Asked Questions.
Symantec Security Technology Consulting
Best Symantec Security Network Security Audit
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor family or help you migrate to current firewall technology. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN appliances and utilities, managed security and virus defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for on-going technical help, administration, training, and security expertise.
CCIE Expert Certified Cisco Virtual Private Network Support
Support and Integration Cisco VPN
Cisco's network security and offsite connection products for small businesses provide a complete range of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your company goals.
Setup and Support Expertise for IT Service Providers
Remote Technical Support Consulting for IT Service Firms
Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own service brand as a seamless arm of your network consulting staff.
Microsoft, Cisco and Security Certified Experts Integration Services Co-managed Help Desk
Call Center Sharing Technology Consulting Services
Progent's Microsoft certified Consultants offer several ways to help medium-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the various top level Help Desk application programs on the market and determine what products might be too costly, miss critical features, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for businesses who need to augment their in-house Help Desk staff for special projects or to fill in for absent or incapacitated workers.
Support Services Microsoft 365
Microsoft 365 Exchange Online Integration Remote Consulting
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles intended for markets ranging from students and home offices to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the many subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
ProSight IT asset management Consultancy
infrastructure documentation management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Open Now Microsoft Exchange Upgrade Help and Support
Microsoft Exchange 2003 Upgrade IT Consulting
Progent's Microsoft Premier engineers offer expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server 2007 rollouts or upgrades and can supply local personnel to help large companies with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.
24x7 Small Business Network Consulting Firms Exchange
Email Security and Virus Protection Outsource
Progent's Microsoft-certified professionals average over a decade of background delivering email support for companies that range from small offices to large enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and implement remote and wireless email access. Progent's Exchange support services can help you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
24x7 Consultants Microsoft Teams DLP
Microsoft Teams certificate management Consultant Services
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Consultants Ryuk ransomware hot line
Netwalker ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Nexus MPLS Consulting Services
Nexus 9000 Switch Remote Troubleshooting
Cisco Nexus series switches are engineered to deliver the throughput, expandability, resilience, virtualization support, density, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting expertise to help your business to design an optimal network topology, build test systems to confirm your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability evaluations, configure advanced monitoring, consolidate resources by means of virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Nexus products. Progent's consultants can also assist you to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
District of Columbia Information Technology Installation Service
CISSP Certified Security South Carolina Small Business IT Consultants
Progent's Technical Response Center (TRC) provides national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone support and online secure computer connection to troubleshoot and resolve network problems quickly and economically. The breadth of IT expertise available from Progent's team of nationwide service engineers makes it possible to escalate even the most difficult problems to qualified experts as required. For urgent problems, the Technical Response Center tries to answer your call for service in less than one hour.
Private Cloud Virtual Datacenter Hosting Consultant
Private Cloud Solutions Consulting
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Specialists Small Business Managed IT services
Professional Network Infrastructure Monitoring
Progent's ProSight portfolio of managed services are designed to provide organizations who maintain minimal in-house IT support teams with affordable help from enterprise-class management platforms and technical expertise. Advantages of the ProSight line of managed services include fixed network management costs, smart automation of routine management tasks, continual adoption of the latest technology, graceful migration from legacy systems to up-to-date solutions, close fit between computer technology with business goals, access to veteran network experts, and allowing management to concentrate on business issues instead of ever-changing network technology.
MetroCluster Switch Integration Engineers
NetApp MetroCluster and FlexPod Consult
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.
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