Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Charlotte, North Carolina companies the expertise of BlackBerry-premier consultants who can help companies to manage their BlackBerry environments or transition smoothly to a current smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for companies of any size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small companies an economical alternative for integrating BlackBerry technology seamlessly into their IT network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry smartphones, offering a single platform for handling critical tasks like smartphone deployment, updates, and retirement and also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Groupwise, or Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry BES Server features a variety of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in adjusting levels of security to match the special requirements of your mobile network. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air configurable security features are:

  • Lock down a device
  • Wipe information from a missing or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Activate built-in protection against malware

BlackBerry Enterprise Server also provides versatility in selecting how to keep BlackBerry users from loading or running unsecure or unauthorized code. Progent can help you to select protective processes like:

  • Specify precisely what applications are permitted on the device
  • Block third-party programs from allocating non-volatile storage on the BlackBerry device
  • Select which functions third-party software can access on the BlackBerry smartphone
  • Limit the types of connections external software running on the BlackBerry smartphone can establish
  • Block all external software from being installed or run on the device

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also help you to resolve a wide range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a leader in providing nationwide remote help for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs at a minimum and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
To contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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