Mobile Support
Charlotte, North Carolina Small and Midsize Business Networks
BlackBerry Email Integration Services
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Charlotte, North Carolina companies the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and maintenance of BlackBerry technology has become more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, offering a single platform for handling critical jobs such as smartphone installation, updates, and deactivation and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and allows wireless synchronization.
BlackBerry BES Server features a variety of data protection capabilities starting with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows excellent flexibility in selecting levels of security to match the special requirements of your network. Progent's BlackBerry authorized consultants can assist you to select advanced security features and activate them remotely. Examples of these over-the-air configurable security features include:
- Disable a device
- Wipe data from a lost or stolen BlackBerry device
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also provides flexibility in determining how to keep mobile users from installing or running unsecure or unauthorized code. Progent can help you to select protective techniques like:
- List precisely what applications are permitted on the device
- Prevent external applications from using persistent memory on the BlackBerry smartphone
- Select which resources third-party programs can use on the BlackBerry device
- Limit the types of access external applications running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or executed on the BlackBerry device
Professional BlackBerry Technical Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Charlotte region or anywhere in North Carolina. Progent's seasoned online technical support experts have helped IT organizations solve network problems and reduce support expenses in every state in the U.S. and established a large base of satisfied customers. (See Progent's customer testimonials.)
Progent can provide remote consulting support for a wide array of issues associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also assist your business to troubleshoot a broad range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by handling issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, server hardware and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, phone
An index of content::
Technology Consulting Automatic Topology Mapping
Network Device Configuration Management Engineer
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and debug their networking hardware like routers, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance problems.
Top Rated ISSAP Certified Cybersecurity Professional
CISSP-ISSAP Cybersecurity Architecture Consulting
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous testing and extensive experience with network security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.
Microsoft Office 2000 Migration Consultant
Computer Support Microsoft Office 2003
Progent's IT outsourcing support offerings for small companies feature designing Windows XP, .NET, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, resolving chronic IT problems, and producing a comprehensive security plan. Progent can help you enhance system availability and performance with zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for major migrations and can assist with requirements definition, resource inventory, BOM production, sourcing selection, purchasing coordination, and complete documentation. Progent's computer outsourcing help also includes training for office productivity software such as Microsoft Office XP.
Windows 10 Provisioning Professional
Consultancy Microsoft Windows 10 Assessment and Deployment Kit
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises assessment and migration support for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing Call Center support services.
Altaro Microsoft 365 Total Mailbox Backup Remote Support Services
Hornetsecurity 365 Total Backup Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Windows Server 2019 Windows Admin Center Online Consulting
Windows Server 2019 Storage Spaces Direct Onsite Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Open Now Mac Technical Support Organizations
macOS Administration
Progent offers national remote help and troubleshooting services for businesses who operate Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the current version of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote network consulting offers optimum leverage for your information technology budget by extending client productivity and limiting the hours billed for network analysis and repair. Sophisticated online access tools and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and money by going to your site. In most of situations your network problems can be dealt with by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist with the toughest system issues.
Integration Support SCOM 2012 Fabric Monitoring
Data center Monitoring Engineer
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Cisco VoIP Phones and Contact Center On-site Support
24-Hour CCDP Expert Certified Online Support Services 8800-EX Wireless IP Phone
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST solutions for high availability.
QTS Sacramento Internet Data Center Engineer
QTS Data Center Services
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if your business is considering moving your primary or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly consulting services that include data center relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtualization expertise, offsite network monitoring, streamlined system management, application programming, disaster recovery planning, data security assessment, and the use of Progent's Test Lab.
Virtual Application Delivery Consultant Services
XenApp Virtual Windows Applications Support Outsourcing
Progent's Citrix-certified consultants can assist you to plan, deploy, manage, and support a virtual application delivery and management solution based on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to administer and maintain an off-site datacenter that offers high availability, advanced protection, and rapid recovery.
Engineer Microsoft Skype for Business
Skype for Business Video Interop Server Engineer
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support to assist your company to maintain and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Support and Integration SentinelOne Malware Forensics Experts
SentinelOne Next Generation Endpoint Protection Consultancy
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Engineer Network Device Configuration Management
Automatic Network Topology Diagrams Computer Engineer
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that need critical software patches, or isolating performance issues.
Consulting External Network Security Inventory
Engineer Internal Network Security Inventory
Progent provides small organizations two low-cost network security evaluation packages that provide, at a preset fee, remotely administered scans of your network security profile which are analyzed by certified information security specialists who assess the results of the scan, present objective summaries of your current security vulnerability, and make suggestions for improvements. Progent has developed two complementary security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your network's vulnerability to assault.
Microsoft Dynamics GP Migration Engineers
Microsoft Dynamics GP Migration Planning Professionals
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent offers top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, pilot, and implement a cost-effective migration from a a legacy release to the latest edition of Microsoft Dynamics GP.
Information Technology Consulting Microsoft Small Business Server 2008
24-7 SBS 2011 Support and Integration
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 calls for a computer consultant with hands-on background designing and building seamless, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating computer systems powered by Microsoft products. This expertise ensures you success in deploying, administering, and troubleshooting network solutions that include the SBS Server suite of servers and productivity software.
ProSight SSL certificate management Professional
ProSight network infrastructure documentation management Engineers
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.
Azure and Dynamics GP Contract Programmer
Specialist Azure and SharePoint integration
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Top Juniper J2320 Router Cybersecurity Company
Juniper J4350 Router Information Technology Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Meraki Switch Planning Technology Consulting Services
Meraki Switch and AP Support Outsourcing
Cisco's Meraki line of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist you to plan and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to ensure security and compliance, create and test a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.
IT Consulting Database DBA
Microsoft Database Applications Consultancy
Progent's Microsoft-certified database consultants can provide businesses of any size online DBA and programming services for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and integration, application design and coding, administration support, synchronization strategies, storage management, performance tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Juniper Networks NetScreen Cybersecurity Firm
24x7 Juniper NetScreen 5200 Firewall Security Team
Progent's Juniper Networks-authorized NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.
Windows Server 2016 Hybrid Configuration Technology Consulting Services
Windows Server 2016 Online Support Services
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
iPhone and Exchange integration Engineer
iPhone RADIUS Professional
Progent can provide cost-effective online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online or on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your information network.
Remote Consulting MS SQL Server 2008
Microsoft SQL Server 2008 Online Help
Progent's Microsoft-Premier SQL consultants offer a range of services to assist small and midsize companies to design, configure, administer, and repair MS SQL Server 2008 systems so that they get the maximum competitive benefit from this advanced information management platform. Also, Progent can provide consulting expertise for network architecture, enterprise-wide security, and custom software programming to increase the business benefit of your SQL Server investment.
Solaris with Windows Consultant
Windows, UNIX, Solaris Network Consultant
Progent's UNIX platform support experts provide small companies and software developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Award Winning Ekahau Insights Wi-Fi Network Troubleshooting Support Services
Ekahau Wi-Fi Site Debugging IT Consultant
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Wireless Security Inventory Services
24 Hour Internal Network Security Inventory Specialists
Progent has put together two ultra-affordable service bundles intended to allow small companies to get an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from outside your firewall to determine potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from an authorized machine within your company firewall to determine your exposure to internal attacks. Both security inventory services are set up and run from a secured external location.
Top Private Cloud Integration Engineers
Immediate Hosting for Virtual Servers Engineer
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
24-Hour Virus Protection Information Technology Consulting
Microsoft Exchange Server Design Companies
Progent's Microsoft-certified consultants average more than 10 years of experience delivering messaging support for companies that range from small businesses to global enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement off-site and wireless email access. Progent's Microsoft Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 desktops using Office Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Citrix VHD desktops Professionals
Citrix VDI Onsite Technical Support
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can help you to plan a XenDesktop solution that improves the strategic impact of your IT system; integrate XenDesktop software with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your network managers to follow best practices to maintain XenDesktop effectively.
Progent Management Team Technical Firms
Urgent Small Business IT Support Firms Progent's Management
Progent's management team includes industry professionals with years of background providing network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great people, and Progent has assembled a management team that can provide customers with the best service value in the industry.
24x7 IT Services iPhone and SQL Server integration
Emergency Network Consultant iPhone and Office 365 integration
Progent offers affordable remote assistance to help your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT system.
Wireless Case Studies
Proxim Tsunami Wireless Example Application
Progent delivered a wireless integration solution that enabled a school to increase productivity and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered protection against outside interference.
Co-managed Heldesk Integration
Outsourcing Co-managed Call Center
Progent's Microsoft and Cisco authorized experts provide three ways to help medium-size and large companies develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the numerous high-quality Help Desk application programs available and determine what packages may be too expensive, miss critical functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or indisposed workers.
MOM Example Application
MOM 2005 Case Studies
Before Progent's MOM-based solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent is now able to ward off system issues before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, safety and performance.
Remote Support Windows Server 2008 R2
24 Hour Windows Server 2008 R2 Network Consultants
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, scalability, and flexibility that improve output of local, remote, and mobile users. Progent's network professionals can deliver cost-effective remote consulting, technical support, and training services to assist your company to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Non-stop Interoffice Connectivity Setup and Support
Engineer Fault Tolerant Network Connection
Progent's high availability inter-site connectivity and 24x7 network infrastructure consultants can help small companies create non-stop Interoffice connectivity through redundant networks with automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity.
Meraki Switchies Integration Support
Meraki Switch Redundancy Network Consulting
Cisco's Meraki MS family of access and aggregation switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to help your company to design and deploy a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and validate a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Windows 2003 Server Remote Consulting
Windows Server 2003 Consultants
Progent's Microsoft-certified Windows Server 2003 engineers can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance services include network planning, deployment, project management, on-premises and remote technical support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Open Now Redundant Connectivity Support Outsourcing
Network Consultants Redundant Connectivity
Progent's high availability interoffice connectivity and fault tolerant system connection professionals can help small organizations achieve fault tolerant Interoffice connectivity by means of redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice networking.
System Center 2016 Troubleshooting Network Engineer
System Center 2016 and SSRS Reporting Setup and Support
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced network support programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business networks world-class reliability, security, and performance.
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