Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Charlotte, North Carolina businesses the services of BlackBerry-premier consultants who can help companies to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for companies of any size, successful integration and support of RIM BlackBerry solutions has become more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
City | Address | Phone | Link |
Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry wireless handsets, providing a centralized platform for controlling critical jobs such as smartphone installation, updates, and deactivation while also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also permits excellent flexibility in selecting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and activate them wirelessly. Examples of these over-the-air selectable security settings are:
BlackBerry BES Server also offers versatility in selecting ways to keep mobile users from loading or executing unsecure or unauthorized applications. Progent can help you to select blocking techniques like:
How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop application installation, and Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small company IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist you to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to contact Progent about professional expertise for BlackBerry wireless solutions, call