Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for achieving mobile connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Charlotte, North Carolina businesses the expertise of BlackBerry-certified professionals who can help businesses to manage their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
704-886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
919-680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
336-510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
336-793-9929 Winston-Salem Network Support Services


Consulting Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry devices, providing a centralized solution for handling key jobs like smartphone deployment, updates, and retirement and offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry BES Server features a wealth of security capabilities beginning with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in adjusting degrees of protection to meet the special requirements of your network. Progent's BlackBerry certified consultants can assist you to select powerful security features and enable them remotely. Examples of these over-the-air selectable security features are:

  • Lock down a BlackBerry device
  • Erase information from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BES Server also provides flexibility in selecting mechanisms to prevent mobile users from loading or executing unsecure or prohibited code. Progent can help you to select blocking techniques like:

  • Specify exactly which programs are allowed on the device
  • Block third-party programs from using persistent memory on the device
  • Determine what functions external applications can use on the BlackBerry device
  • Limit the kinds of access third-party software running on the device can initialize
  • Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To contact Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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