Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business data. Progent can provide Charlotte, North Carolina companies the services of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a modern mobile solution.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for companies of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small businesses frequently resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an economical alternative for integrating BlackBerry products seamlessly into their information network.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry devices across your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and safely.
Charlotte Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Charlotte Metro Area.
Progent location in the Charlotte Metro Area
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs like schedules, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange email and to IM-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.
Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Charlotte, North Carolina who require fast and economical access to a certified BlackBerry support professional, Progent provides effective online help from a veteran support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)
Online consulting services avoids travel costs and allows consultants to fix problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional help in fields such as fixing synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition assist your business to resolve a broad range of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by solving issues promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Help from a BlackBerry-Qualified Specialist
In order to contact Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.