Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. Progent offers Charlotte, North Carolina companies the services of BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout North Carolina.
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BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server gives companies a single and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications like calendars, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based access to Exchange email as well as to IM-aware applications through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you design, install, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a wide range of problems concerning synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online help for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by solving problems quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, solution design, installation planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software versions, processors and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry expert can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.