Wireless Technology Consulting
Charlotte, North Carolina Small and Midsize Business Networks BlackBerry Support
Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for achieving location-independent connectivity to messaging, calendars, web-based programs, and other critical business data. Progent can provide Charlotte, North Carolina businesses the expertise of BlackBerry-premier professionals who can help companies to manage existing BlackBerry deployments or migrate smoothly to a modern mobile solution.
As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses often turn to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products productively into their business information system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 |
(336) 793-9929 | Winston-Salem Network Support Services |
Consulting Support Services for BlackBerry BES Server
RIM's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to provide optimum security. BES Server also streamlines a wide selection of key management jobs that span from BlackBerry setup and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage client settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to perform important tasks not supported by the less advanced BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure based on virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Monitor and analyze the health of your solution
Expert RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's certified BlackBerry engineers are available online to provide expert technical help to companies in the Charlotte area or anywhere in North Carolina. Progent's experienced online consulting team has helped IT organizations resolve computer problems and reduce support expenses in each state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)
Progent can provide online consulting support for a wide selection of technologies related to RIM BlackBerry products including synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software editions, server hardware and storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, phone
An index of content::
Emergency Aironet Professional
Aironet 802.11ac Access Point Remote Consulting
Progent's Cisco-certified wireless consulting experts can help businesses of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, capacity, scale, security compliance and manageability needed for transparent access between Wi-Fi and wired networks. Progent can provide affordable online and on-premises support for legacy and new-generation 802.11ac Aironet APs and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.
Support Services Microsoft Exchange
Exchange Server 2007 Online Troubleshooting
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Specialist SQL Server 2014 Encryption Key Management
SQL Server 2014 Capacity Planning Support and Setup
SQL Server 2014 includes significant improvements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, deployment, management, remediation, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
24x7 IT Consultant Dynamics GP/Great Plains
Network Engineer Microsoft Financial Software
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, configure and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an older edition.
CIO Remote Support
Help and Support CIO
Progent can supply small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate technology to improve business processes so they align better with your business objectives. Your company can create and install a well conceived information technology plan without incurring the cost of a full-time senior IT executive.
Consulting Services Virtual Server 2005
Microsoft Server Consolidation Remote Technical Support
Microsoft Virtual Server 2005, run on the Windows Server platform and based on technology originally produced by Connectix, provides the power needed to carry out server consolidation, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to improve operational efficiency in application programming and piloting, upgrading from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can help your IT staff to assess and deploy Microsoft Virtual Server 2005.
Network Consulting 802.11x Wi-Fi Site Survey
Wireless LAN Site Survey Technology Consulting
Progent’s Wireless Site Survey makes it easy to plan and implement a WiFi network customized for your facilities, offering your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.
ISP Service Plan Selection Consult
Internet Connection Specialist
Progent can provide the affordable support of remote Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet access solution aligns with your business needs. Support services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Call Desk for Remote Workforce On-site Support
Top Rated Remote Workforce Setup and Support
Progent has two decades of background assisting small and medium-size organizations to plan, deploy, optimize, manage, and troubleshoot information networks that incorporate an at-home workforce.
Offsite Employees Endpoint Management Integration Services
Biggest At Home Employees Endpoint Management Support and Setup
Progent can assist small and medium-size companies to implement efficient remote endpoint management and monitoring tools for administering endpoint devices operated by work-from-home employees.
Immediate Specialist Nagios for Linux
Linux Network Monitoring, Nagios and MRTG Consultant
Network monitoring ordinarily involves tracking a network’s resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where Linux and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX support services provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that work with Microsoft-based technology.
Network Security Consultants Desktop
Consulting Service Firm PC Desktop
Progent can deliver a variety of low-cost online and on-premises consulting services to help your business to deploy, administer, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Support Meraki Access Point Security
Meraki 802.11ac Access Point Upgrade Consulting Services
Progent's Cisco Meraki wireless access point experts provide online and onsite support services to assist businesses of any size to plan, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or computing device.
Sonicwall Auditing
Cybersecurity Firm Security Protection
For smaller companies, network security and compliance can be excessively complicated to master but too dangerous to overlook. The largest biggest enterprises have been hacked, and the leading cloud service providers have occasionally been taken down. It looks as though there's nowhere to run. Progent makes it economical for small and midsize businesses to implement vital IT security projects effectively by providing the benefit of billable time to the closest minute without any minimum charge for remote support. This means you have access to a seasoned computer consultant to deliver just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security plan.
Service Database Integration Support
Service Reporting Configuration
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support firms who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation sent by every staff member to each client. The practice of detailing and organizing support activity results in more effective support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who won’t release vital service information.
24-Hour Massachusetts Online Technical Support
New Mexico Information Technology Outsourcing Firms
Progent’s Technical Response Center (TRC) provides low-cost nationwide after-hours online support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours telephone support and remote direct network access to isolate and repair network problems rapidly and affordably.
Network Support Help Desk Network Consulting
After Hours Help Desk Online Support
The Help Desk support delivery model used by Progent's Technical Response Center gives small and midsize organizations an efficient alternative to dependence on independent consultants by offering extensive expertise shared by numerous engineering groups, optional 24x7 access to urgent assistance, escalation capability to top-level experts for solving the most intractable issues, service consistency and dependability, prompt follow through enforced by seasoned service administrators, a choice of convenient ways for initiating support tasks, plus a high level of process visibility enabled by trouble ticket tracking and accessible via a web-based portal.
Office 365 Single Sign On Technical Support
Office 365 migration PowerShell Computer Engineer
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to lower hardware expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your organizations to evaluate the benefits of Office 365 Exchange Online, design a solution that aligns with your business needs and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your IT team and end users, and provide ongoing consulting and troubleshooting.
Consulting UNIX
UNIX Consultants
If your business network mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and strong security. Progent's Solaris and MS Windows coexistence support offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Exchange 2019 Disaster Recovery Online Technical Support
Exchange 2019 Support and Integration
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Windows and Solaris Engineer
Windows and UNIX Services
Progent's UNIX platform support services offer small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with an easy single source to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Support Outsourcing SharePoint
SharePoint Server 2013 Engineer
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint offers a common location for your workers or clients to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint solution or upgrade to the latest version of SharePoint.
Technical Support SQL Server 2017 Standard
SQL Server 2017 and Power BI Computer Consultant
Progent's certified SQL Server 2017 consultants can assist your organization to design and implement a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
24/7/365 Dynamics GP Management Reporter Consult
Dynamics GP Report Writer Specialists
Microsoft Dynamics GP software includes analytics and reporting features that let you track all business processes, sales and expenses, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into valuable management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce applications that integrate seamlessly with Dynamics GP/Great Plains.
Microsoft Certified Exchange Server 2007 Online Help
Exchange 2003 Server Network Consulting
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging solutions for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features compliance, fault tolerance, easy access for remote and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.
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