Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular products for achieving location-independent access to email, scheduling, web-based programs, and other critical business information. Progent offers Charlotte, North Carolina companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications like schedules, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry smartphones have effortless connectivity with Exchange email as well as to instant messaging-capable applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry BES Server, help you to decide which administration model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
In order to get in touch with Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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  • Support and Setup Catalyst Switching Catalyst 4500 Switch Information Technology Consulting
  • System Center 2016 and Exchange Integration Help and Support Microsoft Experts System Center 2016 Hybrid Cloud Integration Remote Support Services
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  • System Center 2016 and Linux Integration Online Troubleshooting Top Rated Professionals Microsoft System Center 2016
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  • Technical Support Services Exchange admin center Network Consultants Microsoft 365 Exchange migration
  • Telecommuters Consulting Services near me in Charlotte - Setup Assistance Charlotte/Douglas International Airport CLT Teleworkers Consulting nearby Charlotte - Infrastructure Expertise Charlotte, United States
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  • Top Ranked Charlotte Crypto-Ransomware Forensics Investigation Charlotte, Mecklenburg County Charlotte/Douglas International Airport CLT 24 Hour Charlotte Ryuk Ransomware Forensics Investigation
  • Top Ranked Microsoft Certified Expert Specialist Dynamics GP BizTalk Adapter 24x7x365 Dynamics GP Web Services Consultant Services
  • UNIX Upgrade Consultant Solaris Upgrade

  • Microsoft Certified Expert Internet Security and Acceleration Server 2006 Technical Support
    ISA Server 2006 Integration Support

    Microsoft ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can show you how to plan, rationalize, pilot, install, configure and manage the any version of ISA Server 2006 on your information system.

  • Ubuntu Linux, Solaris, UNIX Network Engineer Mecklenburg County North Carolina Charlotte/Douglas International Airport CLT Debian Linux, Sun Solaris, UNIX Support and Setup
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  • VoIP Online Help MS Office Communications Server Professionals
  • Windows 7 Onsite Technical Support 24-7 Support Microsoft Windows 7 Migration
  • Windows Server 2003 Technology Professional After Hours Windows Server 2003 Consultancy
  • Windows Server 2008 Active Directory IT Consultant Windows Server 2008 BranchCache Technology Professional

  • Engineer Ubuntu Linux
    Ubuntu Linux Consultant

    If your company is producing UNIX or Linux applications on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual distraction of managing your company information system. By using automated network monitoring and by providing remote and on-site support when your company needs it, Progent offers an economical way for maintaining an information system that provides excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual infrastructure, online and in-person service and repair, network monitoring, and Help Desk support.

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  • Mid-size Business Computer Network Support Companies
    Mid-size Office Integration Specialist

    Progent provides technical support for mid-size companies with 100 to 250 system users. The mid-size company or office has typically been an underserved part of the market for network support expertise. The overhead and service delivery models of major third-party support organizations make them too costly for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose advanced technology and sophistication are frequently comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive server monitoring, significantly reduces the network support expenses of a small-medium business while providing the mid-size organization with enterprise-level support from professional, IT consultants with background in a wide array of midsized business network solutions. If your medium size company or small business is looking for levels of IT support needed for a medium size office without budgeting big-company costs, you need Progent.

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