Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile access to messaging, calendars, web-based programs, and other critical business data. Progent offers Charlotte, North Carolina businesses the expertise of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, successful integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

Integration Support for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Exchange Server, Lotus, or Groupwise users to transmit and receive emails that are encrypted in transit to ensure maximum security. BES Server also streamlines a broad selection of vital administrative tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage client settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to implement key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Set up and support BES Server's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Automatically track and report on the overall health of your system

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Charlotte, North Carolina who require quick and affordable help from a qualified BlackBerry consultant, Progent delivers efficient online help from a veteran network support staff who have provided network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer professional help in areas including resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation software installation, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small office networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by dealing with issues promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Qualified Specialist
In order to ask Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.