Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web applications, and other vital business data. Progent can provide Charlotte, North Carolina companies support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and maintenance of BlackBerry solutions has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
City | Address | Phone | Link |
Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
BlackBerry BES Server Integration Services
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs like schedules, address books, tasks, IM, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange email and to instant messaging-enabled applications via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, configure, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Professional RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide prompt assistance to companies in the Charlotte region or anywhere in North Carolina. Progent's seasoned online technical support team has helped businesses solve network problems and reduce IT service expenses in each state in the United States and established a large base of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a wide array of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also help your company to resolve a broad array of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote help for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone