Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining location-independent access to email, calendars, web applications, and other critical business data. Progent offers Charlotte, North Carolina businesses support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small businesses an economical solution for incorporating BlackBerry products productively into their information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry devices across your business, define security policies that are right for your business, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina
BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications like schedules, contact lists, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets can have effortless connectivity with Exchange messages as well as to instant messaging-enabled software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you design, install, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Charlotte, North Carolina who require fast and affordable help from a certified BlackBerry support expert, Progent offers efficient remote assistance from a veteran network support team who have provided IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)
Remote support avoids travel costs and allows consultants to resolve problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional support in fields such as resolving synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also help you to troubleshoot a broad range of issues associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, PC application installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs low and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, implement access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.