Cisco Certified Remote and On-site Network Support
Charlotte Enterprise IT Systems
For offices of any size in Charlotte North Carolina, Progent offers convenient, quick, and economical contact with CCIE-Certified network experts. Cisco CCIEs are world-class networking experts who achieve this elite certification by completing strenuous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progent’s CCIE-certified support specialists operate closely with Cisco's internal staff in analyzing problems with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco-qualified CCIE can isolate the origin of computer network difficulties whether from hardware or applications.
Progent offers fast and affordable online access to a CCIE expert so that you has the opportunity to receive high-level assistance for complicated network issues that are impacting productivity but are beyond the scope of your local IT support organization. Progent's CCIE-Certified support professionals can access your network using advanced remote connectivity tools in order to perform fast and efficient analysis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or national ISPs, and so their services are not easily available to the general public. Progent is one of the rare consulting providers to make CCIEs accessible to assist small and mid-size companies. In addition, Progent offers fast access to a CCIE by phone so you can receive timely support for urgent network problems that are reducing business efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your network, visit remote network assistance.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent maintains one of the largest rosters of Cisco-certified CCIE engineers of any independent support company in the U.S. Consequently, Progent can provide world-class skill in finding connectivity solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers expert application help for a wide range of popular applications, Progent can help you achieve comprehensive IT solutions that optimize the strategic value of your network.
CCIEs are an excellent value since their depth of expertise allows them to fix the most complex problems quickly. In common instances, less qualified consultants can spend many hours or days struggling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This allows Progent to offer comprehensive services that address a broad range of IT products without incurring needless costs and interruptions managing multiple consultants.
Software Update Management for Cisco Network Infrastructure Devices
Patch management is crucial and complicated process. Timely and properly managed updating maximizes cybersecurity, compliance, availability, and capability. Sporadic patch management can cause security gaps, compatibility problems, slow or erratic performance, needless downtime, or unavailability of important features. Patching involves more than occasional updates of an OS and applications for servers and endpoints. Firmware patches can be as vital for network appliances such as switches, firewalls, and wireless APs.
Progent has delivered advanced assistance for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. To find out about Progent's service programs for patch management, see Progent's software update management solutions.
To learn more information concerning Progent's professional support services for Cisco network technology, select a topic:
- Overview of Progent's Cisco Engineering Services
- Fast and Affordable Remote Support from a CCIE Consultant
- Cisco Firepower Firewalls: Integration and Troubleshooting Expertise
- ASA 5500-X Series Firewall with Firepower: Consulting and Management Services
- ASA 5500 Series Firewall Troubleshooting Assistance
- PIX Firewall Engineering Assistance
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Engineering Help
- Cisco Aironet Access Points Design Help
- Cisco Small Business WiFi Access Points System Design Help
- Catalyst Wi-Fi 6 Wireless APs Solution Design, Deployment and Troubleshooting Services
- Cisco Wireless Controllers Support Services
- Meraki Access Points Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber Integration Expertise
- Cisco Catalyst Switches Deployment Services
- Nexus Switches Configuration and Maintenance Services
- Cisco Meraki MS Switches Support and Troubleshooting Services
- Cisco VPN and Network Security Integration Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Optimization Consulting for Internet Service Providers
- Remote Management Solutions for Cisco-based Environments
- NetApp and Cisco Private Cloud Architecture Consulting
Progent can also provide a wide range of IT consulting services in key practice areas to help businesses to turn Cisco infrastructure products into a cohesive IT system that provides strategic value. A few of the consulting services available from Progent's experts are project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and management, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, security vulnerability assessment, database administration and application services, and part-time CIO consulting services.
Progent can also help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
By offering an efficient full-service resource for IT generalists and specialists, Progent can tailor fast, affordable, and thorough information technology solutions that fit the unique needs of businesses in Charlotte North Carolina.
An index of content::
Exchange 2013 Backup and Restore Support Outsourcing
Specialist Exchange 2013 Integration
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect vital facets of IT such as manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management services for Exchange Server 2013.
Citrix StorageLink Gateway Consultancy
Top Consultant Citrix Lab Manager
Progent's Citrix-certified experts can assist your organization to assess the potential business value of the available versions of Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtual network while lowering the cost of resources and support and simplifying management tasks.
Online Support Hyper-V 3.0 Shared Nothing Live Migration
MCSE Expert Certified Specialist Windows Server 2012 R2 Hyper-V 3.0
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT expenses and improve availability.
Largest Microsoft Office 2000 Small Office IT Consultants
Microsoft Office 2003 Information Technology Consultants
Progent imposes no startup charge and asks no monthly commitment for support services delivered during regular working hours. Progent's small granularity does away with big invoices for quick fixes so you won't be forced to allow minor problems to stay unaddressed. .
Urgent Forefront Threat Management Gateway 2010 Professionals
Microsoft Certified Expert Forefront Network Inspection System Computer Consultants
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Mac and Cisco PIX Firewalls Consultant
OS X Disaster Recovery Help and Support
Progent's CISM-certified security consultants can show you how to protect your Mac network through expert support offerings including performing security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular goals of your business information system.
24/7 IT Services Microsoft Exchange
Exchange Server 2003 Network Consultants
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
MySQL Community Edition Learning
CISA Certified Security Expert MySQL Community Edition Training
Progent can provide cost-effective remote access to an Oracle-certified MySQL administrator or software programmer and can help businesses of any size to integrate and support MySQL within a reliable network environment that provides high levels of speed, scalability, and protection. Progent also has experience assisting businesses port databases from Oracle to MySQL.
Microsoft SQL Server 2008 Troubleshooting
Microsoft SQL Server 2008 Consulting
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and accessing enterprise data and analytical programs in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Part-Time Job No Commute Consulting
Recruiter Home Based Microsoft Consultant Job Opportunity
Progent's company culture will make you a better consultant by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers this promise by recruiting the top professional experts for you to work with, offering a state-of-the-art system architecture, using custom application tools to enable the highest quality of support, and by optimizing proven operational models for attracting and maintaining customers.
Urgent Network Consulting Cisco RADIUS Security
VPN IT Consultants
Cisco's security and remote access products for small organizations represent a comprehensive range of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company objectives.
Information Assurance Protect
GIAC Security and Compliance Check Technology Professional
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security capabilities covered under GIAC certification such as evaluating network vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Technology Professional Patch management services
Emergency Professionals Endpoint patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and health monitors.
Part-Time CIO Computer Consultants
Troubleshooting Part-Time CIO
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Oracle Development
Security Team Oracle database administration
Progent offers fast and affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Streams replication technologies and ASM file/volume manager.
Microsoft Certified Expert Computer Consulting Office 365 Exchange migration
After Hours Hybrid Office 365 Exchange integration Computer Consulting
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Expert Microsoft Certified Data Protection Manager 2012 Consulting
MCSE Expert Certified SCDPM 2012 and SharePoint Support Outsourcing
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to design, implement, administer, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
At Home Workforce Cybersecurity Technology Consulting Services
At Home Workforce Cybersecurity Consulting Services
Progent can help small and medium-size businesses to install security protection solutions and provide response expertise to support work-from-home employees.
Microsoft Operations Manager Online Troubleshooting
Microsoft Operations Manager Onsite Technical Support
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network support professionals. With Progent's economically priced IT support programs, mid-size businesses can select a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small company networks enterprise-class reliability, protection and performance.
CCNP Expert Certified WLAN controller Support
prime infrastructure Remote Technical Support
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Telecommuting Microsoft Consultant Work From Home Job
Remote Support Jobs Cisco CCNP
Progent is hiring a variety of full-time workers including solutions-driven MCSEs; system experts who have Cisco CCNP or CCIE credentials; and consultants for advanced network design with backgrounds in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also hiring workstation support technicians, remote service specialists, and CISSP or CISM certified security professionals. We are also seeking veteran managers and administrators who can operate effectively in our dynamic, virtual office model. Progent works with independent professionals who have proven knowledge and field experience in high-demand information technology areas beyond our main technical focus. Progent's Experts Team employs independent consultants who offer consulting and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized expertise with popular platforms such as Linux derivatives, Apple OS, or Solaris, or offer world-class skills in technologies like telecommunications, web site development, EDI, web commerce, or dbm programming. Independent consultants premier by Progent cooperate with Progent's full-time consultants to deliver end-to-end IT services for small business networks.
Urgent SQL 2008 Analysis Services Professional
SQL 2008 Analysis Services Technology Professional
SQL Server 2008 delivers indispensable, standardized tools to computer professionals and information workers, reducing the difficulty of creating, deploying, administering, and using enterprise data and analytical programs in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Windows 10 OneDrive Support and Setup
Windows 10 Provisioning Computer Engineer
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 provided by Progent's consultants include ROI estimates, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and post-migration Call Center support services.
24x7 Small Business 300 Access Point Engineer
IT Consulting Small Business WAP371
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Wireless LAN Site Survey Setup and Support
Wi-Fi Site Survey Technical Consultant
Progent's Wi-Fi site survey services help you to design, deploy and troubleshoot a Wi-Fi network customized for your environment, offering you a wireless solution that has the coverage, speed, density, security, and hand-off ability your company needs.
SCCM 2012 Planning Remote Support
SCCM 2012 Windows 2010 Provisioning Online Support Services
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can help you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
After Hours Engineers ProSight Email Zero Hour Protection
Professional ProSight Email Content Filtering Service
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Consultant Services Linux with Windows
Linux, Windows Services
If your office network combines Linux technology platforms with Windows, Progent can show you how to incorporate your computers into a unified network that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior performance, and strong security. Progent's UNIX/Linux and MS Windows integration assistance services include network infrastructure integration and service, support for Windows services for UNIX, online network monitoring and management, online network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
Remote Consulting Aironet 2800 Access Point
Professional Aironet Wave 2 Wi-Fi AP
Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and troubleshooting services to help you to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to work with your unique office design, building structure, and anticipated network traffic.
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