Expert Cisco Onsite and Remote Computer Network Support
Charlotte Business IT Networks
For businesses of any size in Charlotte North Carolina, Progent can provide convenient, fast, and economical access to Cisco CCIE-Certified network experts. CCIEs are top-level networking engineers who earn this prestigious recognition only after strenuous examinations administered by Cisco. CCIEs can tackle the most complex problems associated with network deployment, repair, and configuration. Progent’s CCIE-certified support specialists operate closely with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco CCIE can detect the source of network difficulties stemming from hardware or software.
Progent can provide affordable online contact with a CCIE specialist so you has the opportunity to receive timely help for complex network problems that are affecting business productivity but are beyond the experience of your ordinary network support resources. Progent's Cisco CCIE-Certified consultants can connect to your network via state-of-the-art remote connectivity utilities in order to provide fast and economical diagnosis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not easily available to smaller organizations. Progent is one of the rare consulting organizations that makes CCIEs available to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE remotely so that you can get timely support for complex network issues that are hurting business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to online network assistance.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Cisco's extensive family of both current and vintage networking products supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning resources to stay at the vanguard of network technology.
Patch Management for Cisco Infrastructure Appliances
Software update management is an essential and complicated task. Prompt and properly managed patching optimizes security, regulatory compliance, availability, and functionality. Sporadic patch management can result in security gaps, compatibility issues, slow or erratic performance, excessive downtime, or loss of important features. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances like routers, firewalls, and Wi-Fi access points.
Progent has delivered high-end assistance for Cisco networking appliances for over twenty years and Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective option for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. To find out about Progent's services for software update management, go to Progent's software update management service plans.
In order to learn more about Progent's professional support for Cisco network infrastructure, choose a subject:
- Introduction to Cisco Consulting Services
- Fast and Affordable Remote Help from a CCIE Engineer
- Cisco Firepower Firewalls: Integration and Management Services
- Cisco ASA 5500-X Firewalls with Cisco Firepower: Setup and Troubleshooting Support
- Cisco ASA 5500 Series Firewall Integration Expertise
- Cisco PIX 500 Series Firewall Upgrade. Migration Services
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Deployment Expertise
- Cisco Aironet Access Points Engineering Support
- Cisco Small Business 100, 300 and 500 WiFi Access Points Deployment Expertise
- Catalyst 802.11ax Wireless APs Solution Design, Configuration and Troubleshooting Services
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki APs Deployment Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless IP Phone Solutions
- Cisco Jabber and Management Services
- Catalyst Switches Consulting and Support Expertise
- Nexus Switches Deployment Services
- Meraki MS Switches Deployment Services
- Cisco VPN and Network Security Engineering Support
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-based Datacenters
- Network Design Consulting for ISPs
- Streamlined Management Solutions for Cisco-based Environments
- NetApp and Cisco Private Cloud Architecture Consulting
Progent can also provide a a wide array of consulting services in key areas to assist companies to turn Cisco infrastructure products into a cohesive IT solution that delivers competitive value. A few of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network design and integration, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and application expertise, and temporary CIO consulting services.
Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering an efficient centralized resource for IT generalists and specialists, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that meet the special requirements of companies in Charlotte North Carolina.
An index of content::
Solaris with Windows Technology Professional
Network Consultants Windows, UNIX, Solaris
Progent can help you to plan and implement a smooth transition from a UNIX-based IT system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your data and reduce business disruption by designing an efficient transition strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of current infrastructure, migration planning and validation, MS Exchange migration services, data and application software migration, and server and mass storage transition and consolidation.
Systems Management Server 2003 Consulting
Award Winning SMS Upgrade Technology Consulting
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software quickly and automatically to appropriate workers, lower software expense and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by fully exploiting the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
Microsoft Hyper-V 3.0 Information Technology Consulting
Microsoft Hyper-V 3.0 Server Consolidation Support and Integration
Progent's network professionals can help you analyze the possible advantages of Hyper-V-powered virtualization for your business, perform test installations to verify Hyper-V's operation with your production software, evaluate your network architecture for smooth operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and validate disaster recovery procedures that optimize network uptime, and provide ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk outsourcing.
Windows 8.1 Training IT Services
Windows 8.1 Help Desk Computer Consulting
Progent's engineers can deliver a range of consulting services to assist companies of all sizes to deploy, manage, and support networks that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
ISA Server Consultants
Technical Consultant ISA 2004
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your business needs.
CISSP Certified Cybersecurity Group
CISSP-ISSEP Cybersecurity Consultant
Progent's CISSP-premier cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can create efficient security systems that protect a small business against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing IT resources spread over a mix of physical sites and various clouds.
Support and Integration Systems Management Server 2003
SMS Upgrade Technical Consultant
Progent’s Microsoft experts offer small and medium size companies enterprise-level consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is the new name for the update management solution formerly known as Systems Management Server. System Center Configuration Manager provides a range of enhancements to Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, application metering, and software license compliance. Progent's engineers can also assist you to migrate efficiently from Systems Management Server to Configuration Manager.
Dynamics GP Continuum Consulting
Business Portal for Dynamics GP Specialists
Progent's expert solution designers and software developers can help your business to create customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the advantages of seamless Windows integration. Progent can also offer expertise with a range of software development tools that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
ISA 2004 Firewall Computer Consultant
ISA Server Consultancy
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your company needs.
Windows Server 2019 Cybersecurity IT Consulting
Consultant Windows Server 2019 High Availability
Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Juniper SRX Firewall Cybersecurity Consultancy
Security Certification Juniper SRX100 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
CCIE Expert Certified Support Services Meraki Wi-Fi AP
Meraki 802.11ac Access Point Upgrade Network Consulting
Progent's Cisco Meraki wireless access point consultants offer online and on-premises support services to help organizations of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or device.
Audit Check Point Newxt Ceneration Firewalls
Cybersecurity Firms Check Point 26000 Firewalls
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall utilities and appliances powered by Check Point's security platform to provide an affordable and effective security solution for your business network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a single stop for continuing technical support, administration, training, and consulting services.
IT Outsourcing Examples White Papers
Top IT Outsourcing Model Article
Progent’s IT outsourcing packages provide economical computer support for mid-size corporations. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing an on-line business solution, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing IT service budgets to grow in a more linear and manageable fashion than is possible by assembling a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
24x7x365 Windows 2008 R2 Engineer
Windows Server 2008 BranchCache Consult
Windows Server 2008 represents a major step forward in making IT systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer an improved environment for web hosting and development. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security services.
Computer Consulting Altaro VM Backup and vCenter
Online Support Services Altaro VM Backup Replication
Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for specific files and emails, support for Windows CSV and for vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup.
Online Help SCOM 2012 Infrastructure Monitoring
Operations Manager Migration Integration
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Exchange 2000 Migration Consultants
Microsoft Exchange 2000 Upgrade Online Support Services
Progent is among the most qualified network consulting firms for designing email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 for common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 management.
Catalyst 4900 Switch Support
Catalyst Switch EVN Consultant Services
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables companies to realize all the advantages of adding intelligence to their networks. Cisco's switch technology allows you to enable features that make your IT network sufficiently robust to accommodate time-critical needs, scalable to facilitate growth, secure enough to guard restricted data, and designed for differentiating and managing traffic flows to optimize system operations. Progent's Cisco certified consultants can help you pick out and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security specialists can help you develop a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Wireless Security Professional
Biggest Wireless Security Engineers
Progent offers consulting for security analysis software such as Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to uncover possible security problems. Progent has broad knowledge of security auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can help you design security into your company processes, configure scanning tools, plan and deploy a secure system architecture, and recommend procedures to maximize the safety of your network. Progent's security professionals are able to help you set up a firewall, design safe remote access to email and business applications, and install virtual private network. Progent's accredited security consultants can also validate the security of web-based applications and can run comprehensive information security assessments of company-wide security to determine your organization's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.
Conti ransomware recovery Specialist
Netwalker ransomware recovery Consulting Services
Progent's proven ransomware recovery consultants can assist your business to reconstruct a network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Cisco Firepower AVC Information Technology Consulting
Cisco Firepower 1000 Series Firewalls On-site Support
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, manage and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.
Urgent Dynamics NAV ERP Development Group
Microsoft Dynamics 365 Business Central Technology Consulting
Progent offers remote and on-premises deployment, upgrade, customization, BI reporting for Dynamics Business Central/Navision.
System Center 2012 R2 Virtual Machine Manager Technology Consulting
Microsoft Expert Network Consultants VMM and SQL Server
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an earlier release of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you get maximum business value.
Exchange 2003 Support and Help
Exchange 2003 Server Upgrade Consultants
Progent's certified professionals offer technical help and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include system design, deployment, documentation, onsite and off-site technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Microsoft Windows 8.1 Evaluation Computer Consultants
Microsoft Windows 8.1 Specialists
Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of any size to install, manage, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects following industry best practices.
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