Cisco Technology Onsite and Remote Network Support
Charlotte Enterprise IT Network Infrastructure
For businesses of any size in Charlotte North Carolina, Progent can provide convenient, quick, and economical contact with Cisco CCIE-Premier engineers. CCIEs are top-level network professionals who achieve this elite recognition by completing rigorous testing administered by Cisco. CCIE-qualified engineers can tackle the most complex problems surrounding network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's in-house staff in identifying problems with IOS or NX-OS software and coming up with temporary alternatives or receiving program patches to correct problems. A Cisco certified CCIE can detect the origin of network problems whether from network appliances or applications.
Progent can provide affordable remote access to a CCIE specialist so you has the opportunity to obtain high-level help for complicated network issues that are impacting your business but are outside the scope of your local IT maintenance resources. Progent's Cisco CCIE-Premier support professionals can access your network using advanced remote connectivity tools that allow them to perform fast and efficient diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their services are not easily accessible to smaller organizations. Progent is among the rare support organizations to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE remotely so you can get timely help for urgent network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network help.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent maintains one of the biggest groups of Cisco-certified CCIE consultants of any independent consulting company in the United States. As a result, Progent offers world-class expertise in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and offers professional application help for a wide range of business applications, Progent can integrate end-to-end information technology solutions that optimize the strategic value of your information system.
CCIEs are an exceptional value since their depth of experience enables them to fix the most intractable problems rapidly. In typical scenarios, less seasoned engineers can spend many hours or even days wrestling with a problem that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISM. This allows Progent to offer complete services that address a broad range of IT products without requiring needless expenses and delays orchestrating too many consultants.
Patch Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complex process. Prompt and properly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless offline stretches, or unavailability of important features. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances like switches, firewalls, and Wi-Fi APs.
Progent has delivered high-end help for Cisco infrastructure products for more than twenty years and Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. To learn about Progent's services for software update management, see Progent's patch management solutions.
In order to find out more concerning Progent's professional support services for Cisco technology, select a subject:
- Introduction to Cisco Network Support
- Fast and Affordable Online Support from a Cisco CCIE Engineer
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Expertise
- Cisco ASA 5500-X Series Firewall with Firepower: Setup and Management Services
- ASA 5500 Firewalls Engineering Expertise
- Cisco PIX 500 Series Firewall Maintenance Assistance
- Cisco Routers Consulting Services
- Cisco Wireless Consulting Support
- Aironet Wireless APs Deployment Services
- Cisco Small Business WiFi Access Points Deployment Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Configuration and Troubleshooting Expertise
- Cisco Wireless Controllers Consulting
- Meraki APs Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Configuration
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Deployment Expertise
- Cisco Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN and Network Security Setup and Troubleshooting Services
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA two-factor authentication (2FA) services for at-home workers
- Design Solutions for Cisco-powered Data Centers
- Network Design Consulting for ISPs
- Centralized Network Management Technologies for Cisco-based Environments
- NetApp and Cisco Private Cloud Platform Consulting Services
Besides Cisco infrastructure, Progent's consultants can provide support for a variety of important areas of computer technology, making it possible for Progent's experts to provide end-to-end business solutions for companies of all sizes. A sampling vital fields where Progent's IT consultants can deliver world-class expertise include:
- Microsoft Windows Server 2022 solution design and integration services
- Microsoft Windows Server 2019 migration consulting
- Microsoft Windows Server 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Network Infrastructure Monitoring and Management Consulting
- Microsoft Exchange 2010 Integration
- Security Vulnerability Testing and Issue Mitigation
- Disaster Recovery Planning
- SQL Server 2019 Integration, Microsoft SQL 2017 Migration and Application Development and Microsoft SQL Server 2016 Development and Maintenance
- SharePoint Server Application Development
- Oracle Software Development and MySQL Database Development
- Windows Hyper-V Integration
- Windows Hyper-V Consulting
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Virtual Network Architecture and Integration
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Consulting
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise
An index of content::
24 Hour 64-bit Computing Consultants
64-bit Processing Services
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you intend to retain as well as the latest 64-bit versions of software you plan to run.
24x7 Infor SyteLine CloudSuite Installation Consultancy
24/7 Infor SyteLine CloudSuite Personalization Consult
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Forefront Threat Management Gateway 2010 Online Help
Forefront TMG Firewall Setup and Support
Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and offers a easily managed Internet gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft consultants can help your company to plan and execute pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
CCDP Certified Outsourcing SPA500 Series IP Phone
Remote Technical Support Cisco VoIP Phones and Contact Center
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
ProSight ECHO Managed Cloud Backup Services Technical Support
ProSight ECHO Data Backup and Restore Services Consulting
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical information.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Online Help
Top Catalyst 9100 Series AP Management Consulting
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
802.11ac Wi-Fi Network Network Consultants
Wireless Network Specialist
Progent can help you design, configure, manage, and repair an efficient Wireless network architecture, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your overall business network.
Microsoft Exchange 2016 Upgrade Remote Consulting
Microsoft Exchange 2016 Upgrade Integration Services
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
MAS 90 Outsourced Programming
Microsoft Dynamics NAV Help and Support
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration support, and one-on-one or group online training customized to address your specific needs. Progent's consultants also can show you how to build and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Small Office IT Solution Providers
Experts Small Office
Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of technologies and can provide that expertise online anywhere in the U.S. or in person in select cities throughout the country and anywhere in . Progent provides remote help for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network issues, as well as the the support of CISSP and CISM-qualified security engineers to handle complex security planning and problem solving. Progent has provided online network support to businesses in all 50 states in the United States.
Remote Troubleshooting Double-Take Software Backup
Double-Take Availability Computer Engineer
DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a variety of cost-effective solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT systems to create an advanced level of availability and business continuity readiness at an affordable price.
CRISC Certified Risk and Information Systems Control Auditor Specialist
Security Audit Services CRISC Certified
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Engineers NetDocs Solution Design
Consult NetDocuments Integration
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent offers online guidance from NetDocuments consultants who can help your law firm to plan, deploy, administer, tune, or debug a document management system (DMS) environment powered by NetDocuments.
Microsoft Office 2000 Systems Support
Microsoft Office 2000 Solution Provider
Progent's IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing network support expenses to increase in a more linear and controlled manner than is possible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust network architecture for your critical applications powered by Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Solaris Online Computer Network Companies
Top Ranked Computer Network Specialist UNIX Online
Progent provides nationwide urgent technical support and consulting services for businesses who operate UNIX or Linux networks or whose IT systems include a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides optimum return for your IT budget by protecting user productivity and shortening the time charged for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and money by going to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the toughest network problems.
Windows and UNIX Engineers
Windows and Solaris Help and Support
Progent's UNIX platform support experts offer small and mid-size companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
SQL Server Replication Consulting
Expert Microsoft Certified SQL Server Replication Consult
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise data and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Citrix XenApp Datacenter Support and Help
Top Professionals Citrix XenApp Windows Application Delivery
Progent's Citrix-certified experts can help you to design, implement, manage, and troubleshoot a virtual application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Flexential Tampa Colocation Center Consultants
Flexential Internet Data Center Consultants
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network consultants located in the Tampa area, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also help you to design and implement a migration to the Flexential facility with services like designing solution architecture, specifying hardware components, system setup and validation, debugging, streamling online network management, and training your network staff.
Duo MFA and Single Sign-on Engineer
24 Hour Duo Two-factor Authentication Remote Technical Support
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Consultant Windows Server 2022
Integration Services Windows Server 2022 Storage bus cache
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Smartphone Synchronization IT Manager
Notebook VPN Networking Firm
Progent's remote access and smartphone synchronization experts can assist your business to design and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to improve the productivity of your off-site workers.
Consulting Services Systems Management Server
Microsoft SMS Server Engineer
Progent's certified consultants provide small and medium size companies enterprise-level consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new title for the change management solution formerly called SMS Server. System Center Configuration Manager offers a range of new features to Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Microsoft Systems Management Server to Configuration Manager.
On-site Support Aironet 1600 Access Point
CCDP Expert Certified Aironet 4800 Access Point Specialists
Progent's Cisco certified wireless networking consultants can provide economical online and onsite help for end-of-life and modern Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless environments that incorporate indoor and outside/ruggedized Aironet access points.
SQL Server 2014 Performance Tuning Remote Technical Support
Expert Microsoft Certified SQL Server 2014 In-memory OLTP Computer Consulting
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include planning, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Emergency Infor SyteLine CloudSuite Industrial Engineer
Infor SyteLine CloudSuite Personalization Consulting Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and distribution companies to simplify complex supply chains and streamline key business processes to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Specialist SentinelOne Singularity Control Integration
SentinelOne Virus Rollback Consultant Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Call Desk for at Home Workforce IT Consultants
Telecommuter Solutions Technical Support
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Award Winning NetDocuments Solution Design Professional
NetDocs Document Management System Consulting Services
NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent offers remote guidance from NetDocuments consultants who can help your law firm to design, configure, manage, tune, or debug a document management system environment based on NetDocuments.
Microsoft Exchange 2016 Upgrade Planning Consultant Services
Network Engineer Exchange Server 2016 Migration Planning
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
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