For companies of any size in Charlotte North Carolina, Progent can provide easy, quick, and affordable access to Cisco CCIE-certified engineers. Cisco CCIEs are top-level networking professionals who earn this prestigious certification by completing rigorous examinations by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network deployment, repair, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal staff in identifying anomalies with Cisco IOS or Cisco NX-OS software and developing workarounds or obtaining program patches to correct problems. A Cisco CCIE can pinpoint the source of computer network problems stemming from hardware or applications.

Progent can provide fast and affordable remote access to a CCIE specialist so that you can get timely assistance for complex network issues that are impacting your business but are outside the experience of your local IT support resources. Progent's CCIE-certified support professionals can connect to your system via state-of-the-art remote connectivity tools in order to provide fast and affordable diagnosis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide Internet providers, and consequently their help is not readily accessible to smaller organizations. Progent is one of the few consulting firms to make CCIEs accessible to support small and mid-size businesses. Also, Progent can provide quick access to a CCIE remotely so you can get timely support for urgent network problems that are hurting business productivity. To find out how to contact a Progent CCIE for timely assistance with your network, go to online network assistance.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent maintains one of the biggest rosters of Cisco-premier CCIE experts of any independent consulting company in the United States. As a result, Progent can provide world-class expertise in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Partner and provides professional application support for a wide range of business applications, Progent can help you achieve comprehensive IT solutions that optimize the competitive value of your network.

CCIEs are an exceptional value because their depth of expertise allows them to solve the most complex problems quickly. In common cases, less seasoned consultants can spend many hours or even days wrestling with a task that an experienced CCIE can solve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but also have a variety of advanced technical certifications such as Microsoft MCSE, and an important security credential such as CISA or CISM. This permits Progent to offer complete services that incorporate a wide range of IT products without requiring needless costs and interruptions managing too many consultants.

Patch Management for Cisco Network Appliances
Patch management is a critical and complex task. Timely and properly managed patching optimizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, needless offline stretches, or loss of important features. Patching entails more than occasional updates of an OS and apps for servers and user machines. Firmware patches can be as vital for network infrastructure appliances such as switches, firewalls, and Wi-Fi APs.

Patch Management Support for Infrastructure Devices

Progent can provide software update management expertise for network appliances from Cisco and other major vendors

Progent has provided top-level assistance for Cisco infrastructure products for over two decades and Progent's support services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To find out about Progent's service options for patch management, visit Progent's patch management service plans.

To find out more details about Progent's online and on-premises support services for Cisco network technology, select a subject:

Additional Support Services Offered by Progent
Progent can also provide a wide range of IT expertise in key areas to assist companies to convert Cisco infrastructure products into an integrated information solution that provides competitive advantage. A few of the consulting services offered by Progent's experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, security compliance scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.

Progent can also help your company you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By offering an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, cost-effective, and thorough information technology solutions that address the unique needs of businesses in Charlotte North Carolina.



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