For organizations of any size in Charlotte or anywhere in the state of North Carolina, Progent offers easy, quick, and affordable contact with CCIE-Premier engineers. CCIEs are world-class networking professionals who achieve this elite certification only after strenuous examinations by Cisco. CCIE-certified consultants can handle the most complicated problems associated with network deployment, repair, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's in-house staff in analyzing problems with IOS or Cisco NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco CCIE knows how to isolate the cause of computer network problems stemming from network appliances or software.

Progent offers affordable remote contact with a CCIE expert so that your company can obtain timely assistance for complicated network issues that are impacting productivity but are outside the scope of your ordinary IT support resources. Progent's CCIE-Premier consultants can connect to your system using state-of-the-art remote connectivity utilities that allow them to perform fast and low-cost analysis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and so their skills are not readily available to smaller organizations. Progent is one of the rare service providers to make CCIEs accessible to assist small and mid-size businesses. In addition, Progent can provide quick access to a CCIE by telephone so that you can receive immediate support for urgent network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for immediate help with your network, visit Progent's remote network assistance.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 9935 Rea Road D
Charlotte, NC 28277
704-886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
919-680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
336-510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
336-793-9929 Winston-Salem Network Support Services


Progent maintains one of the biggest teams of Cisco-certified CCIE engineers of any independent consulting firm in the United States. Consequently, Progent offers world-class skill in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Partner and provides professional application support for a broad array of popular applications, Progent can deliver comprehensive information technology solutions that maximize the strategic value of your information system.

CCIEs are an excellent value because their deep expertise allows them to resolve the most complex problems rapidly. In many instances, less qualified consultants can burn up many hours or even days struggling with a task that a certified CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISA. This permits Progent to offer comprehensive services that address a broad array of technologies without incurring extra expenses and delays orchestrating too many consultants.

To learn more concerning Progent's professional support for Cisco network technology, choose a topic:

  • Overview of Progent's Cisco Support
  • Fast Remote Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
  • Cisco Firepower NGFW Firewalls: Configuration and Management Support
  • ASA 5500-X Series Firewall with Firepower: Setup and Management Support
  • ASA 5500 Series Firewall Engineering Support
  • Cisco PIX Firewall Upgrade. Migration Help
  • Cisco Routers Consulting Expertise
  • Cisco Wireless Engineering Support
  • Aironet Wireless Access Points Engineering Expertise
  • Cisco Small Business 100, 300 and 500 WiFi Access Points Deployment Expertise
  • Cisco WiFi Controllers Integration Consulting
  • Meraki APs Consulting Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
  • Cisco VoIP Phones and IP Video Phones Expertise and Wireless VoIP Phone Integration
  • Cisco Jabber Consulting and Support Expertise
  • Catalyst Switches Engineering Services
  • Nexus Switches Configuration and Maintenance Expertise
  • Meraki Switches Deployment Services
  • Cisco VPN Consulting Help
  • SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-based Datacenters and Colocation Centers
  • Data Center Optimization Consulting for Internet Service Providers
  • Centralized Network Management Solutions for Cisco Infrastructure
  • NetApp and Cisco FlexPod Cloud Platform Consulting Services Additional Support Services Offered by Progent
    In addition to Cisco technology, Progent's consulting professionals can provide support for other major areas of information systems, making it possible for Progent to provide end-to-end business solutions for companies of all sizes. A sampling core fields where Progent's IT consultants can deliver world-class expertise are: By offering an efficient full-service source for IT generalists and application experts, Progent is able to tailor fast, affordable, and comprehensive IT solutions that align with the unique needs of businesses in Charlotte or anywhere in the state of North Carolina.



    An index of content::

  • 24 Hour Consulting Services ISA 2006 Firewall ISA 2006 Consultant
  • 24 Hour Windows SharePoint Services Support and Setup SharePoint Server Remote Troubleshooting
  • Charlotte Cisco Consulting Company
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    Small Office Support Outsourcing

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    Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 support, repair, and design services include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.

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    CRISC Certified Network Consultants

    Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant system solution that takes into account availability issues involving a broad array of infrastructure technologies and procedures.

  • Amazon EC2 VPN Development Group Top Quality Amazon EC2 mobility Designer

  • SharePoint 2019 NGSC Network Engineer
    Microsoft Expert SharePoint 2019 Modern Search Online Consulting

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive intranet system.

  • Apple Mac Directory Harvest Attack Defense Cybersecurity Group macOS Penetration Testing Technology Consulting Services
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    Comprehensive Event Management Remote Consulting

    Even if your business has a minimal computer support group and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your vital business applications and hardware operating.

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  • MCSE Expert Certified Dynamics GP 2015 Management Reporter Development Company
    Microsoft Certified Dynamics GP 2015 R2 Troubleshooting Consult

    Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.

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  • Computer Consulting Mac voice mail
    Computer Consultants Outlook for Mac

    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send email, examine the GAL, copy addresses, synchronize calendars, and alert people to meetings via your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage education.

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  • Computer Consultant 64-bit Upgrade 64-bit Processing Consultancy

  • SCCM 2016 Information Technology Consulting
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    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified network support experts. With Progent's affordably priced network service programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and performance.

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    Progent can help small and medium-size businesses to implement centralized endpoint management and monitoring platforms for administering endpoints operated by telecommuters.

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    CISA Certified Security Expert Amazon Marketplace Web Service development Engineer

    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

  • Debian Linux, Sun Solaris, UNIX Consulting Services Mecklenburg County North Carolina Online Help Ubuntu Linux, Sun Solaris, UNIX Charlotte North Carolina
  • Emergency Troubleshooting Small Business Server 2011 Microsoft Expert Small Business Server 2008 Network Consulting

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    ProSight Virtual Hosting Services

    Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, reductions in operational costs, better management focus, world-class protection, enhanced fault tolerance, and business continuity.

  • Engineer Dynamics GP Continuum Dynamics GP VBA Specialists

  • IT Consultant Barracuda Backup Encryption
    After Hours Barracuda Backup Virtual Appliance Network Consultants

    Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.

  • Exchange 2010 Configuration Online Technical Support Exchange 2010 Upgrade Remote Technical Support
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.

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  • Consultants Exchange 2013 Performance Tuning
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    Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These enhancements affect key facets of IT like ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

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  • WSUS Consulting
    SUS Consult

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    Progent has 20 years of background assisting small and medium-size businesses to design, deploy, optimize, administer, and debug IT networks that incorporate teleworkers.

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  • Great Plains Migration Network Consultant
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    Progentís Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to purchase only the functions you currently require, with the ability to add users and increase capabilities in the future. Progentís Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and administer the current release of Microsoft Dynamics GP or migrate efficiently from an earlier edition.

  • Top Quality Consulting Cisco VoIP Cisco Configuration Assistant Consultancy
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  • Specialists ISA 2004 Firewall
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    Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company requires.

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