For businesses of any size in Charlotte North Carolina, Progent can provide easy, quick, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated problems surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS software and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco-qualified CCIE knows how to pinpoint the origin of computer network difficulties stemming from network appliances or software.

Progent can provide affordable remote access to a CCIE expert so your company can get timely help for complex network issues that are impacting productivity but are beyond the scope of your ordinary network support organization. Progent's Cisco CCIE-Premier engineers can examine your network via state-of-the-art remote connectivity utilities that allow them to provide rapid and cost-effective analysis and remediation of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their help is not readily available to smaller organizations. Progent is one of the rare service providers to make CCIEs available to help small and medium sized businesses. Also, Progent offers fast contact with a CCIE by phone so that you can receive timely support for complex network problems that are reducing business productivity. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to online network support.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent has one of the biggest rosters of Cisco-certified CCIE consultants of any independent support firm in the U.S. As a result, Progent offers unbeatable skill in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and provides expert application help for a broad array of popular applications, Progent can deliver comprehensive IT solutions that optimize the competitive value of your network.

CCIEs represent an exceptional value since their depth of experience enables them to fix the most complex problems rapidly. In common instances, less seasoned consultants can burn up hours or days wrestling with a task that a certified CCIE can solve in just minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISM. This permits Progent to provide end-to-end solutions that address a broad range of IT products without incurring needless costs and interruptions orchestrating too many specialists.

Software Update Management for Cisco Network Devices
Patch management is an essential and complex process. Prompt and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic software update management can result in security vulnerabilities, compatibility issues, sluggish or erratic performance, unnecessary downtime, or unavailability of important functions. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as essential for infrastructure appliances like switches, firewalls, and wireless APs.

Software Update Management Support for Infrastructure Devices

Progent can provide patch management support for infrastructure devices from Cisco and other vendors

Progent has delivered advanced help for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. To find out about Progent's service programs for patch management, check out Progent's software update management service plans.

To find out more details about Progent's professional support for Cisco technology, select a topic:

Other Consulting Services Offered by Progent
In addition to Cisco infrastructure, Progent's consulting professionals offer expertise for other major areas of IT systems, making it possible for Progent's experts to deliver comprehensive business solutions for organizations of any size. A few key areas where Progent can provide world-class expertise include: By providing a convenient centralized source for IT generalists and application experts, Progent can tailor fast, inexpensive, and comprehensive information technology solutions that address the special requirements of companies in Charlotte North Carolina.



An index of content::

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    Progent's Meraki wireless AP consultants offer remote and on-premises support services to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or computing device.

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  • Hybrid Exchange Online and Exchange on-premises IT Consultant
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    Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email components to reduce capital expense and management hassle. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your small businesses to assess the potential advantages of Exchange Online, design a solution that fits your functional requirements and budget, carry out an efficient migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.

  • SCCM 2016 Mobile Application Management On-site Technical Support Engineer SCCM 2016 Device Management
  • Security Consulting Desktop VPN Desktop VPN Network Consulting Service
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  • Online Office Outlook Training
    Online Office Outlook Class

    Progent's virtual classroom webinars offer small businesses the affordability, simplicity, and flexibility of online learning and the proven training methods of experienced teachers who use sophisticated collaboration software to simulate live, participatory classrooms. Progent can provide webinar education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management products such as MS Dynamics GP; plus other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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  • SharePoint 2019 NGSC Support and Integration Help and Support SharePoint 2019 Hybrid

  • Award Winning SentinelOne Next Generation Endpoint Protection Consult
    SentinelOne Phishing Protection Consult

    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.

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    Progent's Citrix-accredited consultants can assist you to understand the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your existing XenServer deployment and help you to enhance resource utilization, performance, security and compliance, availability, and recoverability.

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  • Staffing for Computer Support Teams Charlotte, Mecklenburg County Top Temporary Network Support Staffing Support Consulting Specialist Charlotte, NC, USA

  • Largest Cisco Content Router Support and Setup
    Open Now Non-stop Load Balancing Online Help

    Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.

  • Technical Consultant Hybrid Microsoft 365 Exchange integration Biggest Engineer Outlook autodiscover
  • Technical Consultant Windows Server 2022 Disaster Recovery Microsoft Expert Windows Server 2022 Secured-core server Support Outsourcing
  • Technical Consultants Progent Small Business Microsoft and Cisco Certified Expert IT Outsourcing Companies Progent Startup Company
  • Technical Support Organization Cisco Security After Hours Cisco Remote Access Computer Consultancy Group
  • Technical Support Windows Server 2019 Hyper-V Windows Server 2019 Hyper-V Remote Troubleshooting
  • Technology Consulting Great Plains Migration Dynamics GP Power BI Integration Support
  • Technology Consulting Hornetsecurity Altaro VM Backup and VMware ESXi Hornetsecurity Altaro VM Backup Offsite Technical Support

  • 24 Hour Integration Project Server 2010
    Project Server 2010 Technology Consulting Services

    Progent's Microsoft-certified consultants can provide advanced expertise in implementing, using and troubleshooting all versions of Project Server and can deliver a wide variety of affordable remote support services based on proven best practices to help businesses of any size to get all the advantages of this leading project management solution. Services available from Progent include system planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.

  • Technology Professional MS Office Communications Server 2007 Technical Consultant Microsoft Office Communications Server 2007

  • Specialists Microsoft Exchange Server Upgrade
    Consultants Microsoft Exchange 2010 Upgrade

    Progent's Microsoft-certified consulting experts can help you to determine the value of Exchange Server 2010 for your business and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer quick ROI by improving your productivity, lowering the cost of hardware and support, simplifying management, and integrating your vital communications technologies.

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  • Threat Management Gateway 2010 Online Technical Support Forefront TMG Technical Support
  • Top BlackBerry BES Server Express Consulting Services Cisco Experts BlackBerry BES Server Express Professionals
  • Top Network Security Expert Darrin Johnson Consulting Consultants Progent Cybersecurity Experts in the News
  • Top Online Support ISA 2006 Remote Troubleshooting Microsoft ISA Server 2006
  • Top Ranked CCIE Certified Cisco IOS XE On-site Technical Support Catalyst 9000 Switch IT Consulting

  • Small Business IT Outsourcing Whitepapers
    IT Outsourcing Example Whitepaper

    Progent's IT outsourcing services offer budget-friendly computer consulting for mid-size businesses. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your IT technical services can smooth out costs and minimize risks, allowing IT support budgets to grow in a more moderate and controlled fashion than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and robust network foundation for your vital Windows-based applications such as Windows 2008, Exchange Server 2007, and SQL Server 2008.

  • Top Rated Professionals Microsoft Skype for Business Presence Skype for Business and Quality Dashboard Consultant Services
  • Top Risk Assessment Specialists Emergency CRISC Certified Risk Monitoring Technical Consultant
  • Tracking Service Costs Computer Consultants Service Database Configuration
  • Ubiquiti's U6 Long-Range WiFi AP Specialist Ubiquiti WiFi management Consultant

  • Microsoft Office SharePoint Server 2007 Remote Consulting
    Integration Office SharePoint Server 2007

    Progent's Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server offers a central spot for your employees or customers to access, manage, share and interact with relevant information, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they've created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist you to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

  • Ubuntu Linux, Sun Solaris, UNIX Outsourcing Mecklenburg County North Carolina Integration Support Red Hat Linux, Solaris, UNIX Charlotte
  • Urgent WatchGuard Firebox M5800 Firewall Firewall Audit Firewall Setup WatchGuard Firebox
  • Cisco Outsource IT Mecklenburg County North Carolina, U.S.A.
  • Virtual Office Microsoft Certified Part-Time Jobs Positions Fault Tolerant Data Center
  • Virtual Service Desk IT Consulting Best Shared Help Desk Ticketing Online Help
  • Virtualization Specialists Server Management Integration Support
  • Wave 2 wireless controller Support Outsourcing Biggest CCIE Expert Certified 9800-L wireless controller Remote Technical Support
  • Wi-Fi Security Remote Troubleshooting Setup and Support Wireless Bridge

  • Troubleshooting Non-stop Data Centers
    Fault-tolerant Data Center Remote Troubleshooting

    Progent's Data Center professionals can show you how to find fault-tolerant data centers that match the specific needs of your company. High availability Internet Data Centers are especially attractive to small companies because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to build an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small organizations. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.

  • WiFi 6/6E Services Largest WiFi 6/6E System Design Technology Professional
  • Windows 2008 Server Outsource IT Charlotte, NC Windows Server 2016 IT Manager Charlotte North Carolina
  • Windows 7 Computer Consultant Network Consulting Microsoft Windows 7 Migration
  • Windows 8.1 Client Hyper-V On Site service Windows 8.1 BitLocker Technical Consulting
  • wireless VoIP phone integration IT Services Professionals wireless IP phone upgrades

  • Microsoft Server Consolidation Technical Consultant
    Microsoft Virtual Server 2005 Specialist

    Microsoft Virtual Server 2005, run on the Windows Server platform and powered by software originally produced by Connectix, provides the power needed to carry out server consolidation, software migration, and server isolation tasks through virtualization technology in an enterprise-ready IT environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in application programming and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server.


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