For businesses of any size in Charlotte North Carolina, Progent can provide convenient, quick, and economical contact with Cisco CCIE-Premier engineers. CCIEs are top-level network professionals who achieve this elite recognition by completing rigorous testing administered by Cisco. CCIE-qualified engineers can tackle the most complex problems surrounding network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's in-house staff in identifying problems with IOS or NX-OS software and coming up with temporary alternatives or receiving program patches to correct problems. A Cisco certified CCIE can detect the origin of network problems whether from network appliances or applications.

Progent can provide affordable remote access to a CCIE specialist so you has the opportunity to obtain high-level help for complicated network issues that are impacting your business but are outside the scope of your local IT maintenance resources. Progent's Cisco CCIE-Premier support professionals can access your network using advanced remote connectivity tools that allow them to perform fast and efficient diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their services are not easily accessible to smaller organizations. Progent is among the rare support organizations to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE remotely so you can get timely help for urgent network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network help.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent maintains one of the biggest groups of Cisco-certified CCIE consultants of any independent consulting company in the United States. As a result, Progent offers world-class expertise in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and offers professional application help for a wide range of business applications, Progent can integrate end-to-end information technology solutions that optimize the strategic value of your information system.

CCIEs are an exceptional value since their depth of experience enables them to fix the most intractable problems rapidly. In typical scenarios, less seasoned engineers can spend many hours or even days wrestling with a problem that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISM. This allows Progent to offer complete services that address a broad range of IT products without requiring needless expenses and delays orchestrating too many consultants.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complex process. Prompt and properly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless offline stretches, or unavailability of important features. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances like switches, firewalls, and Wi-Fi APs.

Patch Management Support for Network Infrastructure Devices

Progent can provide patch management support for network infrastructure appliances from Cisco and other suppliers

Progent has delivered high-end help for Cisco infrastructure products for more than twenty years and Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. To learn about Progent's services for software update management, see Progent's patch management solutions.

In order to find out more concerning Progent's professional support services for Cisco technology, select a subject:

Other Consulting Services Available from Progent
Besides Cisco infrastructure, Progent's consultants can provide support for a variety of important areas of computer technology, making it possible for Progent's experts to provide end-to-end business solutions for companies of all sizes. A sampling vital fields where Progent's IT consultants can deliver world-class expertise include: By offering an efficient one-stop resource for network generalists and application experts, Progent can deliver fast, inexpensive, and comprehensive information technology solutions that address the special needs of businesses in Charlotte North Carolina.



An index of content::

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  • 802.11ac Wi-Fi Network Network Consultants
    Wireless Network Specialist

    Progent can help you design, configure, manage, and repair an efficient Wireless network architecture, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your overall business network.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of technologies and can provide that expertise online anywhere in the U.S. or in person in select cities throughout the country and anywhere in . Progent provides remote help for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network issues, as well as the the support of CISSP and CISM-qualified security engineers to handle complex security planning and problem solving. Progent has provided online network support to businesses in all 50 states in the United States.

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    DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a variety of cost-effective solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT systems to create an advanced level of availability and business continuity readiness at an affordable price.

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  • Consulting Services Systems Management Server
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    Progent's certified consultants provide small and medium size companies enterprise-level consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new title for the change management solution formerly called SMS Server. System Center Configuration Manager offers a range of new features to Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Microsoft Systems Management Server to Configuration Manager.

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    Progent's Cisco certified wireless networking consultants can provide economical online and onsite help for end-of-life and modern Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless environments that incorporate indoor and outside/ruggedized Aironet access points.

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  • SQL Server 2014 Performance Tuning Remote Technical Support
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    Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include planning, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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  • Emergency Infor SyteLine CloudSuite Industrial Engineer
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and distribution companies to simplify complex supply chains and streamline key business processes to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.

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