For businesses of any size in Charlotte North Carolina, Progent can provide convenient, fast, and economical access to Cisco CCIE-Certified network experts. CCIEs are top-level networking engineers who earn this prestigious recognition only after strenuous examinations administered by Cisco. CCIEs can tackle the most complex problems associated with network deployment, repair, and configuration. Progentís CCIE-certified support specialists operate closely with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco CCIE can detect the source of network difficulties stemming from hardware or software.

Progent can provide affordable online contact with a CCIE specialist so you has the opportunity to receive timely help for complex network problems that are affecting business productivity but are beyond the experience of your ordinary network support resources. Progent's Cisco CCIE-Certified consultants can connect to your network via state-of-the-art remote connectivity utilities in order to provide fast and economical diagnosis and remediation of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not easily available to smaller organizations. Progent is one of the rare consulting organizations that makes CCIEs available to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE remotely so that you can get timely support for complex network issues that are hurting business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to online network assistance.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Cisco's extensive family of both current and vintage networking products supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning resources to stay at the vanguard of network technology.

Patch Management for Cisco Infrastructure Appliances
Software update management is an essential and complicated task. Prompt and properly managed patching optimizes security, regulatory compliance, availability, and functionality. Sporadic patch management can result in security gaps, compatibility issues, slow or erratic performance, excessive downtime, or loss of important features. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances like routers, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Infrastructure Appliances

Progent can provide software update management expertise for network devices from Cisco and other leading suppliers

Progent has delivered high-end assistance for Cisco networking appliances for over twenty years and Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective option for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. To find out about Progent's services for software update management, go to Progent's software update management service plans.

In order to learn more about Progent's professional support for Cisco network infrastructure, choose a subject:

Additional Consulting Services Available from Progent
Progent can also provide a a wide array of consulting services in key areas to assist companies to turn Cisco infrastructure products into a cohesive IT solution that delivers competitive value. A few of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network design and integration, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and application expertise, and temporary CIO consulting services.

Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By offering an efficient centralized resource for IT generalists and specialists, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that meet the special requirements of companies in Charlotte North Carolina.



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    Progent's certified professionals offer technical help and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include system design, deployment, documentation, onsite and off-site technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.

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    Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of any size to install, manage, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects following industry best practices.


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