Cisco On-site and Remote Network Help
Charlotte Enterprise IT Network Infrastructure
For businesses of all sizes in Charlotte North Carolina, Progent offers easy, fast, and affordable communication with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this prestigious recognition only after rigorous testing overseen by Cisco. CCIE-certified consultants can handle the most complicated problems surrounding network integration, repair, and configuration. Progent’s CCIEs operate directly with Cisco's in-house staff in analyzing problems with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving software patches to correct problems. A Cisco CCIE knows how to pinpoint the cause of network problems whether from network appliances or applications.
Progent can provide fast and affordable remote contact with a CCIE expert so your company can obtain timely help for complex network issues that are impacting business productivity but are outside the experience of your ordinary IT support organization. Progent's Cisco CCIE-Certified consultants can examine your system via advanced remote connectivity tools that allow them to provide fast and cost-effective analysis and remediation of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and consequently their services are not readily accessible to smaller organizations. Progent is one of the few support organizations that makes CCIEs accessible to support small and mid-size companies. Also, Progent can provide quick access to a CCIE remotely so that you can receive timely support for complex network problems that are reducing worker productivity. To find out how to contact a Progent CCIE for timely help with your IT infrastructure, go to online network troubleshooting.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent has one of the biggest rosters of Cisco-certified CCIE experts of any independent consulting firm in the U.S. Consequently, Progent can provide world-class skill in delivering network infrastructure solutions based on Cisco products. Because Progent is also a Microsoft Partner and offers expert application help for a broad array of popular applications, Progent can deliver end-to-end IT solutions that optimize the business value of your information system.
CCIEs represent an excellent value since their deep expertise allows them to solve the most complex problems quickly. In typical instances, less seasoned engineers can spend hours or days wrestling with a task that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have multiple advanced industry certifications including Microsoft MCSE, and an important network protection certification such as CISSP or CISM. This allows Progent to offer complete services that address a wide range of technologies without requiring needless expenses and interruptions orchestrating multiple specialists.
Software Update Management for Cisco Infrastructure Devices
Patch management is crucial and complex process. Timely and properly managed updating maximizes security, compliance, availability, and functionality. Sporadic software update management can result in security gaps, compatibility problems, sluggish or inconsistent performance, excessive offline stretches, or unavailability of important features. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as routers, firewalls, and Wi-Fi APs.
Progent has provided high-end support for Cisco infrastructure appliances for over twenty years and Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To find out about Progent's services for firmware update management, go to Progent's software update management services.
In order to learn more concerning Progent's world-class support services for Cisco network technology, choose a subject:
- Overview of Cisco Consulting Services
- Fast Remote Help from a Cisco CCIE Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Firewalls with Cisco Firepower: Setup and Troubleshooting Support
- ASA 5500 Firewall Management Services
- PIX Series Firewall Maintenance Expertise
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Deployment Help
- Aironet Wireless APs Design Help
- Cisco Small Business WiFi APs Deployment Support
- Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Configuration and Troubleshooting Services
- Cisco Wireless Controllers Experts
- Meraki Access Points Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Solutions
- Cisco Jabber Migration and Support Expertise
- Catalyst Switches Consulting and Support Services
- Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Deployment Expertise
- Cisco VPN and Network Security Engineering Assistance
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Design Solutions for Cisco-based Datacenters
- Infrastructure Optimization Services for Internet Service Providers
- Remote Network Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco Cloud Platform Consulting Services
Progent also offers a wide range of IT consulting services in critical areas to assist businesses to turn Cisco networking products into a cohesive IT solution that delivers strategic value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability assessment, DBA and application services, and temporary Chief Information Officer consulting services.
Progent can also assist your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering an efficient centralized source for IT generalists and application experts, Progent can tailor fast, cost-effective, and comprehensive IT solutions that align with the special needs of companies in Charlotte North Carolina.
An index of content::
Microsoft Exchange 2000 Upgrade Configuration
Exchange Server 2000 Upgrade Network Consultant
Progent is among the most qualified network consulting firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies derive all the advantages of Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Exchange 2019 Planning Support and Setup
Microsoft Certified Remote Support Services Exchange 2019 Security
Progent can help you in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Private Cloud Virtual Datacenter Hosting Professional
ProSight Small Business Private Clouds Specialists
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Immediate F5 Networks BIG-IP Consulting Services
On-site Technical Support High-Availability Load Balancing
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
CCIE Expert Certified Extended Call Desk Costs Integration Services
Shared Help Desk Economics Network Consulting
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to save money and improve productivity.
Microsoft Proxy Server Integration Support
Microsoft ISA Server Outsourcing
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Technical Support SCVMM 2012 XenServer
SCVMM 2012 Live Migration Technology Consulting
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your company to move from a legacy version of SCVMM or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value.
Biggest MSP360 Managed Backup Consultant Services
MSP360 Desktop Backup Onsite Technical Support
Progent's data protection experts can help you to create, deploy and troubleshoot a backup solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all popular public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human miscues, computer errors, ill-intentioned insiders, and malware attacks like ransomware.
Work from Home IP Voice Onsite Technical Support
Offsite Workforce IP Voice Technical Consultant
Progent can help small and medium-size businesses to implement IP voice solutions to provide their remote workforce the benefit of transparent access to the company phone infrastructure.
At Home Employees Data Protection Technology Consulting Services
Offsite Employees Data Protection Specialist
Progent can help small and medium-size organization to plan, deploy, validate and manage backup technology required for at-home workers.
Altaro O365 SharePoint Backup Specialist
Altaro Office 365 Teams Chat Backup Remote Support Services
Progent is a certified Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
24x7 Remote Troubleshooting Meraki 802.11ac AP Migration
Meraki Air Marshal Consultant Services
Progent's Cisco Meraki wireless AP experts provide remote and on-premises support services to help organizations of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their location or computing device.
SQL Integration Firm
Microsoft T-SQL Development Group
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
24 Hour Juniper J6350 Router Network Consultant
Security Contractor Juniper J Series Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Outsourcing Supplemental Help Desk
Shared Helpdesk Remote Support
Progent’s Shared Call Center service allows your business to share the load for Help Desk services transparently between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft SQL Server IT Consulting
Integration SQL Server Capacity Planning
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
MCSE Expert Certified Windows 2012R2 IT Consultants
Windows Server 2012 R2 Configuration Manager Configuration
Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
IT Outsourcing Model White Paper
White Paper IT Outsourcing and Co-sourcing
Progent’s IT outsourcing services offer economical network consulting for medium-size organizations. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can smooth out expenses and minimize risks, permitting network support budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Cisco Virtual Private Network Online Troubleshooting
VPN Online Technical Support
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software targeted at preventing data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Technology Consulting Flex Series Wireless Controller
3504 wireless controller Online Support Services
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by detecting threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller solutions.
Nationwide Remote Support Consultants
Nevada Consultancy Firm
Progent’s Technical Response Center provides nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours phone help and remote direct computer connection to isolate and resolve technical problems quickly and economically. The breadth of technical expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the most difficult network issues to competent specialists as required. For urgent problems, the Technical Response Center tries to respond to your request for service within one hour.
Network Support Outsourcing Services
Services CIO Outsourcing
Progent can deliver comprehensive remote consulting for all technologies associated with small business information networks and allows you to outsource an array of strategic, as-needed services including a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management for major initiatives like office relocations orOS upgrades, connectivity consultants for designing fast and robust network infrastructure, security engineers to ensure data safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, customize, or repair business applications.
Freelance Cisco Consultant Contract Jobs
Contract Linux Consultants Career Opportunities
Our Experts Team offers support in key areas such as Macintosh networking and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application support; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and deployment; Web site, electronic business, EDI, and customer portal design and integration; DBM management and efficiency help; Management intelligence consulting; and Telecommunications systems support.
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