Cisco Technology Onsite and Remote Network Support
Charlotte Business Computer Systems
For businesses of all sizes in Charlotte North Carolina, Progent can provide easy, quick, and economical communication with CCIE-Certified network experts. CCIEs are world-class network engineers who achieve this prestigious recognition by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network interfacing, repair, and configuration. Progent’s CCIE-qualified professionals operate directly with Cisco's in-house staff in analyzing problems with IOS or NX-OS utilities and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco-qualified CCIE can detect the cause of network problems stemming from network appliances or software.
Progent can provide fast and affordable online contact with a CCIE specialist so that you has the opportunity to get high-level assistance for complex network problems that are affecting your business but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Certified engineers can connect to your system via state-of-the-art remote support utilities that allow them to perform rapid and cost-effective diagnosis and remediation of serious network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national Internet providers, and consequently their services are not readily accessible to smaller organizations. Progent is among the few service firms that makes CCIEs available to support small and mid-size companies. Also, Progent offers fast contact with a CCIE by telephone so that you can get timely help for urgent network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, go to Progent's remote network troubleshooting.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Cisco's large family of new and legacy networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, plus data security and VPN products. With the resources of one of the largest groups of Cisco-certified CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and Cisco's latest learning tools to stay at the vanguard of connectivity solutions.
To find out more concerning Progent's professional support for Cisco technology, select a subject:
- Introduction to Progent's Cisco Consulting Services
- Fast Remote Access to a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Expertise
- ASA 5500-X Firewall with Cisco Firepower Services: Setup and Troubleshooting Services
- ASA 5500 Firewalls Integration Assistance
- PIX Series Firewall Consulting Services
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Engineering Support
- Aironet Wireless APs Deployment Help
- Cisco Small Business 100, 300 and 500 Wireless Access Points Deployment Expertise
- Cisco WiFi Controllers Consultants
- Cisco Meraki Access Points Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco VoIP Phones and IP Video Phones Expertise and Cisco Wireless IP Phone Configuration
- Cisco Jabber Configuration and Troubleshooting Expertise
- Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Support and Troubleshooting Expertise
- Meraki MS Switches Consulting and Support Services
- Cisco Security and VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Design Solutions for Cisco-based Data Centers
- Data Center Design Services for Internet Service Providers
- Centralized Network Management Strategies for Cisco Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
Besides Cisco products and technology, Progent's consulting professionals offer support for a variety of important areas of computer technology, allowing Progent to provide comprehensive IT solutions for companies of any size. A sampling key fields where Progent can deliver high-level expertise are:
- Windows Server 2019 migration consulting
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Infrastructure Monitoring and Management Consulting
- Microsoft Exchange 2010 Migration and Support
- Security Compliance Assessment and Issue Mitigation
- Disaster Recovery Planning and Testing
- SQL Server 2019 Integration, SQL Server 2017 Migration and Application Development and SQL Server 2016 Integration
- SharePoint Server Setup and Programming
- Oracle DBA Services and MySQL Application Programming
- Windows Hyper-V Consulting
- Hyper-V Consulting
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager Business Continuity Consulting
- VMware NSX Virtual Network Architecture and Integration
- Citrix Server and Desktop Virtualization Expertise
- Project Management Services
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise
An index of content::
Development Group Microsoft Azure cloud integration
Microsoft Consulting Azure Stack integration
Progent's consultants can help you with any phase of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, solution design, pilot testing, deployment, automated administration, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
Microsoft Certified Partner Axapta Application Support
MCSE Expert Certified Coding Macola
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business requirements. Progent’s Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, corporate-wide information sharing plus interfacing with Customer Relationship Management applications.
Network Security Testing Check Point UTM-1 Firewall
Network Security Evaluation Check Point Software
Progent's Check Point Software experts can show you how to select and deploy Check Point Software Firewall and VPN utilities and appliances based on Check Point Software's security platform to provide an economical and efficient security defense for your corporate network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and offer a single source for on-going technical support, maintenance, education, and consulting services.
SharePoint Designer 2013 Consultants
Top SharePoint Online Network Consultants
Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 migration.
Top IT Services for Service Providers Engineer
IT Services for Network Service Providers IT Consulting
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your IT services staff.
Expert Microsoft Certified Windows Server 2019 LEDBAT Consulting Services
Integration Windows Server 2019
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
System Center 2012 Configuration Manager Online Support
Microsoft Configuration Manager 2012 Support and Help
Progent can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
Configuration Meraki Wi-Fi Access Point
CCIE Expert Certified Meraki Outdoor Wi-Fi AP Remote Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Microsoft Certified Expert Office 365 Exchange migration Technology Consulting
24 Hour Office 365 Gmail migration Online Help
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.
Network Security Scan Consultant Services
Security Scan Consultancy
Progent has put together two low-cost service packages intended to allow small businesses to get a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from beyond your firewall to determine possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized computer inside your company firewall to evaluate the risk to internal assaults. Both security inventory services are set up and executed from a protected remote location.
Juniper Junos Configuration Security Auditing
Juniper Junos J-Web Security Evaluation
Progent's Juniper Networks-authorized network engineer can help your company to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to help your business to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's OS platforms.
24-7 Exchange 2003 Upgrade Computer Engineer
Exchange Server 2003 Upgrade Network Consultant
Progent's Microsoft Premier engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange Server 2007 installations or upgrades and can supply onsite personnel to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
Professionals Dynamics GP BizTalk Adapter
Dynamics GP Development Consult
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, turning raw data into valuable understanding of your company and customers.
Computer Engineer Aironet 1700 Access Point
Immediate wireless IP phone security Specialists
Progent's Cisco-certified wireless integration consultants can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Programming Visual Basic
Programmer VBA
Progent’s team of expert software programmers, relational database architects, and project managers can assist enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database designers and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide expertise with web development tools and can assist businesses to create, enhance, troubleshoot, or migrate web applications to utilize the most current web technology.
MetroCluster Switch Integration Professional
NetApp MetroCluster Design Consultant
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites that are as far as 185 miles (300km) apart. Progent's team of veteran IT consultants can assist you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to prove compliance with industry standards and government requirements.
wireless IP phones and Cisco Unified Communications Manager Online Support
wireless IP phone configuration Integration Services
Cisco's wireless IP phones are hardened wireless handsets designed for professionals who are mobile within office, warehouse, health-care or other venues where management wants user endpoints that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize numerous key pieces of your Wi-Fi infrastructure such as APs, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises support to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Nagios Computer Consulting
Nagios Professional
Network monitoring ordinarily consists of observing a network’s resource usage in order to identify data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network support engineers can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based technology.
Urgent Network Consultants ASA 5500
Integration Services ASA 5500
Progent's Cisco certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Problem Escalation Through Teamwork Support Firm
Microsoft Solutions Framework Project Methodology Computer Consultancy
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the forefront of network support, executing a broad variety of technical projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not just expert IT capability, but also a support engineer with field-tested methods for using technical knowledge to repair actual network problems rapidly.
Microsoft Office SharePoint Server 2007 Support Services
Urgent Onsite Technical Support Office SharePoint Server 2007
Progent's Microsoft-authorized experts can show you how to rationalize the business justification for implementing SharePoint Server 2007, consult with you on the most sensible version of SharePoint Portal Server for your application, offer configuration and integration services, help you to install MS SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.
On-site Technical Support Windows 2003 Server
Windows Server 2003 Engineers
Progent's Microsoft-certified Windows Server 2003 consultants offer computer help and expert consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance offerings include system design, installation, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
ProSight Windows Server Management IT Consultants
Online Support Services ProSight Windows Server Management
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can impact your business.
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