Charlotte Microsoft Certified Support Partner
Dynamics GP Migration and Customization Consulting and Support Services
Dynamics GP, originally called Great Plains, sports a lengthier track record than almost any other ERP platform written for Windows. Dynamics GP is a proven, full-featured product and is one of the most widely used ERP platforms for small and mid-size businesses, with around 50,000 active customers worldwide. Many organizations who have relied on Dynamics GP for years have been able to postpone upgrades to the point that they now find themselves running seriously out-of-date software and outmoded IT infrastructure. This can be dangerous. At the same time, a common theme we hear from prospective customers is that they have a hard time locating veteran Microsoft Dynamics GP experts who can provide in-depth knowledge about how to upgrade their Dynamics GP ecosystem affordably and extract the most business value out of the software.
The longer an organization attempts to make do with outdated releases of Dynamics GP, the more complex the migration procedure becomes. When server hardware or disk systems break down, there could be no equivalent devices available to use as substitutes. When versions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security patches stop being released. Current releases of SQL Server might not be compatible with your special GP customizations. Next-generation products like Power BI may not run. Businesses investigating an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the volume of pieces involved in the puzzle. And the price tag suggested for an upgrade may be through the roof.
Microsoft Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's tested experts have provided advanced and economical online integration consulting for Windows-powered environments to businesses in every state throughout the U.S. By combining in-depth familiarity with all editions of Microsoft Dynamics GP along with world-class system integration talent, Progent is uniquely qualified to make sure your Charlotte, North Caroline business optimize the benefit of GP.
We become partners with our clients and start by listening to their needs. Once we have an understanding of the environment and the areas for improvement we make our suggestions. Proposed services can include an upgrade to a newer and fully supported release of Microsoft Dynamics GP, basic user training, complete system and individual module configuration including 3rd-party products from a broad array of suppliers that have published add-ons to Microsoft Dynamics GP, integration with other critical business applications within your organization, custom report creation, and solution evaluations to assess whether GP is being used optimally. Our goal with each Microsoft Dynamics GP engagement of whatever size is to maximize strategic value and control cost.
Progent can help your Charlotte, North Caroline business in each phase of your Dynamics GP upgrade or enhancement initiative including:
- System Review
Take a look at what features of Microsoft Dynamics GP you are now running and propose other capabilities of the product that might be suitable for your organization. - Migration Design and Scheduling
Create a complete migration plan and schedule that minimizes business disruption. Plan for pilot testing, live deployment, and training. Identify customizations and add-on modules. Anticipate and resolve integration issues. - Testing
Design and implement a test system for proving the upgrade project. - Environment Upgrades
Back up databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Dynamics GP to the current version to ensure continuing support services from Microsoft and to have all the latest features accessible to your organization. Update SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library. Condition data and execute scripts to resolve documented issues. - Management Reporting
Develop reports and or dashboards for private and public consumption. Deploy SQL Server Reporting Services and combine Dynamics GP with Power BI for self-service reporting and for combining data from diverse on-premises and external repositories. - Training
Provide individual or classroom style training for current and first-time users of Microsoft Dynamics GP. - Support
Provide a single point of contact for support to deliver effective and affordable resolution of issues made possible by close understanding of your particular situation.
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since version 1. Progent can do the jobs you need directly rather than supervising less experienced consultants or internal IT personnel. Important areas where Progent's consultants can provide Microsoft Dynamics GP expertise include:
- Guidance
Recommend the use of software modules included with the basic GP system but are not currently being utilized. In addition, suggest third-party add-ons designed exclusively for Microsoft Dynamics GP to deliver features that GP doesn't offer. - Integrations
Create custom connections between Dynamics GP and other strategic platforms to reduce redundant data entry and increase accuracy. - Customizations
Create major and simple customizations that work with Microsoft Dynamics GP to perform specific functions not addressed by out-of-the-box GP modules or external add-ons.
Progent can assist your business to enhance your network infrastructure to accommodate Dynamics GP for any deployment model including local, private or public cloud, or a hybrid environment. Network infrastructure services provided by Progent's consultants include:
- Needs analysis and site inventory
- Network topology planning and deployment (local, cloud-based, or hybrid)
- Setting up security gateways and VPN connections and defining security policies
- Integrating iOS, Android, and Windows mobile devices
- Creating high-availability architectures
- Integration with public cloud services such as Microsoft 365
- business continuity preparedness
- Performance tuning
An optimized Dynamics GP ecosystem includes multiple application platforms, on-premises network infrastructure technologies, and public cloud services combined into a cohesive enterprise resource planning solution. For more than 20 years, Progent has delivered remote and onsite help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange configuration consultants, Microsoft Office consultants, and SharePoint development experts. Progent's consultants have worked with these products from their first releases to their current editions, and Progent can help with cloud-based options by providing Office and Microsoft 365 consulting, Exchange Online expertise, and SharePoint Online deployment and application development services.
Progent also has extensive experience providing support from top-tier Cisco CCIE-certified network experts, Windows Hyper-V planning and integration experts, and VMware virtualization specialists. This experience with strategic IT platforms cuts time and costs when guiding organizations through every aspect of updating their legacy Dynamics GP environment. Progent also offers the skills of senior cybersecurity and information assurance experts, disaster recovery and business continuity preparedness consultants, application programmers, hybrid cloud architecture experts, and SQL Server DBAs who can help you to plan, deploy, and manage a productive Microsoft Dynamics GP environment.
Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To find out more about Progent's remote and onsite support expertise in Charlotte, North Caroline for Dynamics GP/Great Plains Enterprise Resource Planning product family, see:
- MS Dynamics GP Expertise
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains ERP Benefits
- Expertise with Dynamics GP Reporting
- Dynamics GP Custom Software Programming
To download a datasheet about the consulting expertise available from Progent for Dynamics GP/Great Plains software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Charlotte, NC business is looking for a Dynamics GP/Great Plains deployment consultant or software developer, call
An index of content::
Dynamics NAV ERP Developer
Urgent Applications Consultant Dynamics Business Central
Progent offers remote and onsite installation, migration, programming, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
24-Hour Network Consult Excel 2016
Outlook 2016 Service
Progent's certified Office and Microsoft 365 consultants can assist businesses to integrate Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that provides quick ROI and promotes improved business results. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues between various releases of Microsoft Office desktop and can provide live online instruction to individual users or teams.
24 Hour Amazon AWS integration Development Firm
Amazon EC2 instances Contract Programming
Progent can provide cost-effective online consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Extended Help Desk Technical Support
Specialist Shared Network Support Help Desk
Progent's Microsoft and Cisco authorized Consultants provide three ways to help medium-size and large organizations create a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the numerous top level Help Desk software packages available and decide what packages may be too expensive, miss key functions, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or incapacitated workers.
Operations Manager Case Studies
Operations Manager Case Study
Before Progent's MOM-based solution, system problems were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients suspect that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, safety and productivity.
Dynamics GP Remote Troubleshooting
Dynamics GP Power BI Support
Dynamics GP allows you to grow and control your company more efficiently by delivering deep availability of decision-driving data and a rapid ROI. Dynamics GP offers important productivity benefits including its ability to extend the reach of your organization, handle your accounting, automate financial processes, unify processes throughout your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP business management system.
Microsoft Expert Windows Server 2019 and SCVMM Technical Support
Windows Server 2019 Deduplication Professionals
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Hyper-V 3.0 Server Support Outsourcing
Microsoft Hyper-V 3.0 Server Consolidation Network Consultants
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance productivity.
Urgent VMware VCDX Consult
VMware vRealize Orchestrator vRO Engineer
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering services rapidly after an outage. SRM supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and administer a DR system based on VMware SRM.
Antispam Consultants
Antivirus Technology
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by providing continually updated spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outgoing email filtering to help you repair your email system and define and enforce corporate email policy.
After Hours Cisco Expert Small Business Wireless AP Consultant Services
Small Business WAP571 Technology Consulting Services
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, administer, and debug Cisco Small Business Wireless APs.
Monitoring and Reporting Professionals
24 Hour Network Consultants System Center Operations Manager
Progent provides a variety of IT service bundles for small companies. These IT outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, performance, and safety of your network and isolates incipient problems before they can disrupt your system. With Progent's economically priced network support programs, small businesses can select a basic co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.
Microsoft Certified Expert Power View Outsourcing
Online Consulting PowerPivot for Excel
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Exchange 2019 Mailbox Server Online Technical Support
Microsoft Experts Exchange 2019 Security Setup and Support
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Juniper NetScreen 5200 Firewall Consulting
Urgent Juniper NetScreen VPN Security Audit Services
Progent's Juniper-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Immediate IT Staff Augmentation Services Consulting Services
Supplemental Staffing Help and Support
Progent's temporary IT staffing services enable businesses to meet sudden increases in demand for IT support personnel without incurring the expense and delays associated with identifying and hiring experienced technical workers and without increasing your full-time workforce.
NetApp MetroCluster Switchover Consultancy
NetApp MetroCluster Switchover Technology Professional
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on best practices.
WannaCry Ransomware Protection Engineers
CISM Security Security WannaCry Ransomware Recovery Consultant Services
Progent offers consulting for security analysis products including Microsoft Baseline Security Analyzer for performing a set of programmed system testing scans to identify potential security gaps. Progent has broad experience with network analysis tools and can show you how to understand audit reports and respond appropriately. Progent can help you design protection into your company processes, configure auditing applications, plan and implement a protected system environment, and suggest policies to optimize the safety of your IT system. Progent's security engineers are available to assist you to configure a firewall, implement secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security experts can also validate the security of web-based applications and can provide comprehensive security audits of enterprise-wide security to determine your organization's compliance with important international security standards including HIPAA, PCI, and ISO 17799.
Double-Take Software Backup Support Services
IT Consultant Double-Take Backup
DoubleTake/Carbonite Software offers a selection of tools designed to provide small companies a variety of affordable alternatives for backing up and recovering vital workloads including Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information systems to achieve a high state of availability and business continuity capability at an affordable cost.
Exchange 2019 Server Support and Integration
Exchange 2019 Online Technical Support
Progent can help you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
NotPetya ransomware recovery Specialists
MongoLock ransomware recovery Consultant Services
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Consultant Services System Center 2016 and Windows 10 Integration
System Center 2016 Amazon AWS Integration Integration
Progent has more than 20 years of experience integrating, maintaining and troubleshooting the core components that make up System Center and can help your organization to design, install, manage, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the latest edition of System Center from an earlier one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Consulting Services Microsoft 365 Word
Office Word document sharing Consultant Services
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of affordable online consulting services to help you to manage your existing Microsoft Word solution or assist you to migrate to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between different versions of Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training classes customized for your special requirements.
Chief Information Officer Network Consulting
Network Consulting CIO
Progent can provide the part-time or temporary services of a seasoned CIO to provide strategic direction to assist your company select and support network solutions appropriate for your current needs and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services provide financial advantages to organizations who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all leading operating systems and connectivity technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased recommendations along with expert technical help for creating information solutions that fit the particular requirements of your organization.
Fully Redundant Internet Network Technical Support
Mission Critical Environment Professional
Progent's high availability system experts provide reliability support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, high-availability data center services, and other non-stop operations support to help your organization integrate a non-stop network for strategic applications. Progent possesses the background to design economical, non-stop systems by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a completely redundant Internet connection and efficient system load balancing.
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