Charlotte Microsoft Certified Consulting and Support
Microsoft Dynamics GP Upgrade and Enhancement Consulting Services
Dynamics GP, originally branded Great Plains, has a lengthier track record than almost any other ERP platform made for the Windows OS. Microsoft Dynamics GP is a mature, feature-rich application and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active customers globally. A number of businesses who have depended on Dynamics GP for years have managed to postpone upgrades long enough that they are now running seriously out-of-date software and rickety IT infrastructure. This is dangerous. At the same time, a recurring theme we hear from new clients is that they have a hard time finding experienced Microsoft Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP system affordably and extract the maximum business value from the application.
The longer a business attempts to limp along with outdated releases of Microsoft Dynamics GP, the more challenging the upgrade process becomes. When physical host servers or storage systems break down, there could be no equivalent hardware available to replace them. When versions of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security patches are no longer developed. Current releases of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative tools like Power BI may not be an option. Businesses investigating an upgrade of their Dynamics GP deployment can be intimidated by the number of components there are to the puzzle. And the price tag quoted for an upgrade may seem astronomical.
Microsoft Dynamics GP Migration and Enhancement Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's seasoned experts have delivered high-level and affordable online consulting for Windows-based networks to businesses in every state across the U.S. By combining in-depth familiarity with all editions of Microsoft Dynamics GP as well as world-class system integration skills, Progent is uniquely qualified to make sure your Charlotte, North Caroline business get the most out of GP.
We partner with our clients and start by understanding their requirements. Once we have familiarity with the environment and the areas needing improvement we make our suggestions. Recommendations may involve a migration to a more current and fully supported version of Dynamics GP, basic user education, full platform and specific module implementation including 3rd-party products offered by a broad range of vendors that have written add-ons to Dynamics GP, custom integrations with other critical business software used by organization, custom report writing, and system analysis to determine whether GP is being used to its fullest. Our objective with every Microsoft Dynamics GP engagement big or small is to optimize business value and control cost.
Progent can help your Charlotte, North Caroline business in every facet of your Microsoft Dynamics GP upgrade or customization process including:
- System Review
Review at what modules and features of Microsoft Dynamics GP you are now using and discuss additional capabilities of the product that may be helpful to your business. - Migration Planning and Scheduling
Create a comprehensive migration plan and schedule that avoids business disruption. Plan for solution validation, live deployment, and education. Identify customizations and add-on modules. Anticipate and resolve compatibility problems. - Testing
Plan and configure a test system for proving the upgrade process. - System Updates
Back up databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the latest version to assure ongoing support services from Microsoft and to have all the latest features available to your organization. Update SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library (pstl). Prep data and execute scripts to address documented issues. - Custom Reporting
Develop reports and or custom dashboards for internal and public use. Configure SQL Server Reporting Services and integrate Microsoft Dynamics GP with Power BI for self-service reporting and for aggregating information from multiple local and remote repositories. - Education
Deliver one-on-one or group training for existing and new users of Microsoft Dynamics GP. - Support Services
Act as a single contact for support to deliver dependable and cost-effective handling of issues made possible by familiarity with your specific situation.
Progent can provide the help of seasoned experts who have been creating working Dynamics GP and Great Plains solutions since version 1. Progent has the skills to do the work you need directly rather than supervising less experienced consultants or in-house IT personnel. Key areas where Progent can deliver Dynamics GP support services include:
- Recommendations
Recommend the use of software modules that come with the core GP system but are not currently being utilized. Also, suggest third-party add-ons written exclusively for Microsoft Dynamics GP to provide features that GP skips. - Integrations
Build custom connections between Microsoft Dynamics GP and other business platforms to reduce duplicate entry and increase consistency. - Customizations
Build major and small customizations that run with Microsoft Dynamics GP to handle various functions not addressed by out-of-the-box GP modules or third-party modules.
Progent can assist you to upgrade your network infrastructure to accommodate Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid network model. Infrastructure services provided by Progent's consultants include:
- Requirements assessment and site inventory
- Network architecture design and implementation (local, cloud-based, or hybrid)
- Configuring firewalls and remote connections and defining security policies
- Integrating Apple iOS, Google Android, and Windows mobile devices
- Creating high-availability (HA) solutions
- Integration with public cloud services including Office 365
- Disaster recovery and business continuity preparedness
- Performance tuning
An optimized Microsoft Dynamics GP environment incorporates diverse application platforms, on-premises network infrastructure resources, and public cloud products combined into a seamless enterprise resource planning solution. For more than two decades, Progent has provided remote and onsite help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint development experts. Progent has supported these products from their first versions to their current editions, and Progent supports cloud options by providing Office 365 integration services, Exchange Online integration services, and SharePoint Online migration and application development expertise.
Progent also has extensive experience providing help from top-tier Cisco CCIE-certified network experts, Hyper-V planning and integration experts, and VMware virtual machine consultants. This experience with core IT platforms saves time and expense when helping businesses through each aspect of updating their legacy Dynamics GP environment. Progent also offers the support of senior cybersecurity and information assurance experts, business continuity preparedness consultants, application programmers, hybrid cloud architecture experts, and database administrators who can assist you to plan, deploy, and maintain a well-tuned Microsoft Dynamics GP ecosystem.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains ERP Solutions
To learn more information about Progent's remote and onsite consulting expertise in Charlotte, North Caroline for Dynamics GP/Great Plains ERP product family, see:
- MS Dynamics GP Consulting
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Benefits
- Expert Help with Microsoft Dynamics GP Reporting
- MS Dynamics GP Custom Software Development
To download a datasheet about the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click
Contact Progent for Dynamics GP/Great Plains Migration Services
If your Charlotte, NC business needs a Microsoft Dynamics GP/Great Plains deployment consultant or software programmer, call
An index of content::
Jabber and Expressway Support Services
CCDP Certified Troubleshooting Jabber and VPN
Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for the technologies that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Remote Support Microsoft Operations Manager
Microsoft Operations Manager Integration Support
Even if your company has a small network services group and a limited IT budget, your information network can still have the same high availability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and hardware operating.
Content Management Server Server Setup
Computer Networking Microsoft Windows 2012 R2 Server
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Network Consultants Windows 7 Training
Windows 7 64-bit Upgrade Computer Consulting
Progent's Microsoft certified consultants offers offsite and onsite support expertise to assist you to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online access, mobile device management, Wi-Fi configuration, and remote network monitoring.
Consultancy Windows and UNIX
On-site Support UNIX with Windows
Progent's UNIX family consulting services offer small and mid-size companies and developers support for administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
SCDPM 2012 Security and Compliance Technical Support
SCDPM 2012 Disaster Recovery Computer Consultants
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of any size to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing particularly stubborn problems, or comprehensive project management support. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Exchange admin center Support and Help
Office 365 AD FS Consultant
Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Email Outbound Content Filtering Consultant
ProSight Email Security Gateway Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
SCDPM 2012 and SQL Server Technology Consulting
Consultants Data Protection Manager 2012
Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of any size to plan, deploy, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn problems, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
eCommerce Programming Companies
Great Plains Design
For custom program creation, Progent can supply programming experts to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
SharePoint 2016 and OneDrive for Business Support Services
Microsoft Expert Technical Consultant SharePoint 2016 Migration
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
ISA 2006 Firewall Consultant Services
Microsoft ISA 2006 Firewall Specialist
Secure Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling increased efficiency by making these resources available to legitimate remote users. ISA Server helps guard corporate applications, services, and data across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you design, deploy, set up, and maintain ISA Server on your system so your company achieves a highly functional and economical balance of protection, productivity, and performance.
Development Firm Amazon MWS development
Amazon Marketplace Web Service programming Expert Development
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Consultant Exchange Online Archiving
Professionals Outlook autodiscover
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email infrastructure to lower hardware expense and management overhead. You can deploy Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Exchange Online, train your management staff and users, and deliver as-needed consulting and troubleshooting.
Microsoft Consultants Windows Server 2012 R2 Hyper-V
Microsoft Hyper-V 3.0 Server Consolidation Online Technical Support
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance availability.
Video Conferencing Computer Consultant
Cisco VoIP Phones and Jabber Remote Support
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
MS CRM Setup and Support
Technical Support Services CRM
Microsoft CRM helps mid-market businesses nurture positive customer relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help promote sales success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer service data.
Microsoft Windows 2000 Consulting
Microsoft Windows 2000 Consulting Services
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support offerings include system planning, installation, project management, on-site and remote support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
After Hours Application Consulting Dynamics 365 Business Central
Dynamics 365 NAV Information Technology Consulting
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory, operations control, project management, purchasing, sales, supply chain, and business reporting. Progent's Dynamics Business Central/NAV experts can assist company to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment model.
Azure Planning Professionals
Microsoft Azure integration Consult
Progent can help companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
Cisco ASDM for Firewall Management Support and Integration
Cisco ASA 5500-X Firewall with Firepower On-site Technical Support
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Setup and Support CUCM and SIP Integration
Cisco CUBE and ASR Routers Onsite Technical Support
Progent's Cisco CCIE-certified SIP infrastructure consultants can help organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or on-premises support to help companies to move efficiently to a modern communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Windows Server 2019 Hybrid Integration Consultants
Windows Server 2019 Hyper-V Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
SCCM 2012 Policy Settings Computer Engineer
Computer Engineer SCCM 2012 Asset Inventory
Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Internet Security and Acceleration Server Technical Support
ISA 2004 Online Help
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
Small Business Technical Support Firm
Small Office Support Firm
Progent is a pioneer in economically providing world-class network support to small companies. Progent's success in handling the IT service needs of the chronically underserviced small company market is the cumulative outcome of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network support, added unmatched professional skill into the IT service system, and dramatically streamlined the solution cycle.
Microsoft Windows 7 Migration System Repair
Windows 7 Upgrade Consultancy
Progent's certified engineers can assist your company to pilot
Office Web Apps for Mac Technical Support Services
Office for Mac Network Consultants
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can support networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows users.
Catalyst Switch EVN IT Services
Catalyst Switching Specialists
With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the advantages of adding intelligent services to their networks. Cisco's switch product line makes it possible to enable features that make your network infrastructure highly robust to accommodate real-time needs, expandable to facilitate future growth, secure enough to guard restricted data, and capable of prioritizing and managing traffic flows to optimize system performance. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM certified security consultants can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Computer Consultants Exchange 2019 Planning
24 Hour Microsoft Certified Exchange 2019 and Skype for Business Consulting Services
Progent can help you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Small Business Network Support Companies
Small Office Network Consulting Companies
Progent offers businesses of any size enterprise-class IT remote or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for businesses ranging from the small office to the global enterprise.
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