Charlotte Microsoft Gold Certified Support
Microsoft Dynamics GP (Great Plains) Upgrade and Customization Consulting and Support Services
Dynamics GP, previously branded Great Plains, sports a lengthier history than virtually any other ERP platform written for the Windows OS. Microsoft Dynamics GP is a proven, full-featured application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active installations worldwide. A number of organizations who have relied on Dynamics GP for years have been able to postpone upgrades to the point that they now find themselves using legacy software and rickety network infrastructure. This is risky. Meanwhile, a recurring complaint we hear from prospective customers is that they have trouble locating experienced Dynamics GP consultants who can provide guidance on how to upgrade their Dynamics GP system efficiently and get the most business value from the application.
The more an organization attempts to limp along with legacy releases of Microsoft Dynamics GP, the more complex the upgrade procedure tends to be. If server hardware or disk systems fail, there may be no suitable hardware on the market to use as substitutes. When versions of Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer released. Current releases of SQL Server may not work with your special GP customizations. Next-generation tools like Microsoft's Power BI may not run. Organizations investigating an upgrade of their Dynamics GP deployment can be overwhelmed by the number of pieces involved in the puzzle. And the cost suggested for an upgrade may be astronomical.
Microsoft Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over two decades, and Progent's tested professionals have delivered high-level and affordable online consulting for Windows-based environments to organizations in every state across the U.S. By offering deep familiarity with all versions of Dynamics GP along with top-tier system integration skills, Progent is ideally qualified to help your Charlotte, North Caroline business optimize the benefit of GP/Great Plains.
We partner with our clients and start by understanding their requirements. Once we have an understanding of the situation and the areas for improvement we provide our suggestions. Proposed services can include an upgrade to a more current and supported release of Microsoft Dynamics GP, simple user education, full platform and individual module implementation including 3rd-party products from a wide array of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other critical business software within your company, custom report creation, and solution analysis to determine whether GP is being used to its fullest. Our goal with each Microsoft Dynamics GP project big or small is to maximize business value and manage expense.
Progent's consultants can help your Charlotte, North Caroline business in every phase of your Dynamics GP upgrade or customization project including:
- System Review
Take a look at what features of Microsoft Dynamics GP you are now using and propose additional capabilities of GP that may be helpful to your business. - Migration Planning and Scheduling
Create a comprehensive upgrade plan and schedule that minimizes business disruption. Plan for pilot testing, live deployment, and training. Specify custom development and add-on products. Anticipate and resolve compatibility problems. - Pilot Testing
Design and implement a test environment for validating the upgrade project. - System Updates
Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Dynamics GP to the latest version to assure ongoing support services from Microsoft and to have all the latest features available to your business. Upgrade SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library. Condition data and execute scripts to address documented issues. - Custom Reporting
Create reports and or custom dashboards for internal and external use. Configure SQL Server Reporting Services (SSRS) and combine Dynamics GP with Power BI for on-demand reporting and for aggregating information from multiple local and remote sources. - Training
Deliver one-on-one or group training for existing and new users of Microsoft Dynamics GP. - Support
Provide a single contact for support to deliver dependable and cost-effective handling of issues thanks to close understanding of your specific environment.
Progent can provide the support of top-tier experts who have been creating working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the work you need directly rather than managing less experienced consultants or internal staff. Key areas where Progent can deliver Dynamics GP support services include:
- Guidance
Suggest the deployment of modules included with the basic GP system but are not currently being used. In addition, suggest third-party add-ons designed specifically for Microsoft Dynamics GP to provide capabilities that GP skips. - Integrations
Create special integrations between Dynamics GP and other strategic platforms to reduce redundant data entry and increase accuracy. - Customizations
Create major and simple customizations that work with Dynamics GP to handle various functions that are not addressed by standard GP modules or third-party modules.
Progent can help your business to enhance your infrastructure to support Dynamics GP for any architecture including local, private or public cloud, or a hybrid environment. Network infrastructure expertise provided by Progent include:
- Needs analysis and site inventory
- Network topology planning and implementation (local, private or public cloud, or hybrid)
- Configuring security gateways and VPN connections and defining security policies
- Managing Apple iOS, Google Android, and Windows mobile devices
- Developing high-availability (HA) solutions
- Integration with PaaS and IaaS services including Office 365
- Disaster recovery planning
- Performance tuning
An optimized Dynamics GP environment incorporates multiple software platforms, local network infrastructure resources, and cloud services integrated into a cohesive enterprise resource planning solution. For more than two decades, Progent has delivered remote and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server consultants, Exchange Server configuration experts, Microsoft Office experts, and SharePoint Server development consultants. Progent's consultants have supported these products from their initial versions to their current editions, and Progent supports cloud-based options by offering Office 365 consulting, Exchange Online support, and SharePoint Online migration and application development services.
Progent also has a long history of delivering support from seasoned Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtualization specialists. This experience with strategic IT platforms cuts time and costs when helping organizations through each aspect of upgrading their legacy Dynamics GP deployment. Progent also can provide the support of advanced cybersecurity and compliance engineers, disaster recovery preparedness consultants, application programmers, hybrid cloud integration consultants, and database administrators who can help you to plan, deploy, and maintain a modern Dynamics GP ecosystem.
Progent's Support Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To learn more about Progent's remote and onsite consulting expertise in Charlotte, North Caroline for Dynamics GP/Great Plains Enterprise Resource Planning product family, visit:
- Dynamics GP Support Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features and Benefits
- Expert Help with Microsoft Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Programming
To download a datasheet describing the consulting support available from Progent for MS Dynamics GP/Great Plains ERP software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your Charlotte, NC business needs a Microsoft Dynamics GP/Great Plains integration consultant or software programmer, phone
An index of content::
24-Hour Small Business WAP150 Configuration
Small Business WAP121 Network Consultants
Cisco's Small Business family of APs are Linux-based devices engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network consultants offer online or onsite configuration and troubleshooting support to help your organization to design, configure, upgrade, optimize, manage and debug Cisco Small Business wireless AP deployments of any scale or architecture.
PCLinuxOS Linux Consultancy
CentOS Linux Engineer
Progent's Linux support experts offer small and mid-size companies and software developers assistance with administering and maintaining Linux systems that run with Microsoft-powered networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient one-stop source to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Comcast Business Class Cable Internet Consultancy
Comcast Business Class Cable Internet Services
Progent can provide the cost-effective services of online Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business needs. Services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and designing fault-tolerant BGP configurations.
SQL Outsourced Programming
24-Hour Microsoft Certified Partner SQL Server 2008 Upgrade Help
Progent's certified SQL Server application programmers and DBAs offer remote expertise to help businesses of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide support for any phase of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Network Consulting Remote Workforce Video Conferencing
Offsite Workforce Video Conferencing Online Consulting
Progent can assist small and mid-size organizations to deploy and troubleshoot video conferencing technology to enable their at-home employees to collaborate efficiently with colleagues and clients.
Telecommuter Infrastructure IT Consultants
At Home Employees Network Infrastructure Onsite Technical Support
Progent can assist small and medium-size companies to design, configure and debug the infrastructure to support teleworkers.
Private Cloud Integration Specialist
Consult Private Cloud Integration
Progent's Private Cloud Hosting service offers complete hosting of a small organization's production servers in a solution that gives the highest level of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization technologies that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Microsoft Partner Computer Outsourcing Consultants
IT Outsourcing Group Microsoft Certified Partner
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete solutions for your information system.
Wireless Bridge Configuration
Professional 802.11ax Planning
Progent’s Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Offsite BDR Services Specialist
ProSight DPS Backup and Recovery Services Troubleshooting
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical information.
Information Risk Assessment Technology Professional
Information Risk Assessment Specialist
Progent offers two ultra-affordable service packages designed to enable small businesses to receive an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from outside your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure computer within your company firewall to uncover the risk to internal threats. The two security inventory services are set up and run from a protected remote site.
24-7 ISSAP Certified Cybersecurity Specialists
ISSAP Certified Cybersecurity Specialists
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive experience with network security design. ISSAP consultants have in-depth understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of secure network architecture.
Immediate Server Security Cybersecurity Firms
Wireless Security Security Firm
For smaller organizations, computer security and regulatory compliance is too complex to stay ahead of yet too risky to overlook. The largest largest institutions have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to run. Progent has made it affordable for small and midsize companies to implement critical security tasks effectively by offering the advantage of billed time to the closest minute with no minimum billing for online support. You can have the help of a world-class information expert to deliver precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.
Network Management Outsourcing Consultants
After Hours Remote Network Monitoring Engineer
Progent's ProSight family of managed services are intended to offer businesses who maintain small in-house IT support teams with low-cost help from world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, smart automation of routine administrative tasks, continual absorption of the latest technology, graceful transition from legacy systems to modern solutions, close alignment of computer technology with business objectives, guidance from veteran network experts, and allowing management to concentrate on business instead of ever-changing computer technology.
Consulting Services Shared Computer Support Help Desk
Virtual Support Desk Online Support Services
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Aironet 802.11ac AP Migration IT Services
24-7 Aironet 802.11ac Access Point Technical Support Services
Progent's Cisco certified Wi-Fi experts can provide affordable online and on-premises support for legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to design and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.
SCDPM 2012 Security and Compliance Support
SCDPM 2012 Planning Computer Engineer
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of all sizes to design, deploy, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
At Home Employees Endpoint Management Support and Setup
Consultant Services At Home Workers Endpoint Management
Progent can help small and medium-size organizations to deploy unified endpoint management systems for administering endpoints used by an offsite workforce.
24-Hour At Home Workers Collaboration Onsite Technical Support
24/7 Offsite Workers Collaboration Software IT Consultant
Progent can assist small and mid-size companies to set up collaboration platforms to permit their at-home workers to engage in positive teamwork with fellow workers and clients.
Developing Phase: Pilots Network Services
Microsoft Solutions Framework Project Methodology Computer Network Companies
In conducting consulting tasks for corporate customers, Progent follows a structured approach driven by specified milestones in order to meet financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All facets are recorded to make available a comprehensive description of IT services delivered and to help in downstream system maintenance.
Microsoft System Center 2016 Virtual Machine Manager Network Engineer
Microsoft System Center 2016 Virtual Machine Manager Help and Support
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate efficiently from older versions of VMM, develop processes for building and deploying virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
CCIE Certified Integration 802.11x Wireless
wireless VoIP phones and Meraki APs Support and Integration
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
City Government Exchange Consultant
School District Consultancy
Progent has extensive experience providing a broad range of remote IT support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced online network support and has delivered IT solutions to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Juniper SA4500 SSL VPN Firewall Audit
Juniper SA Series SSL VPN Protection
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Certified Partner Service Reports Integration
24 Hour Support and Integration Service Reporting
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by every staff member to every customer. The discipline of documenting and archiving support records allows more effective service and avoids a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t release vital service information.
XenApp Virtual Applications Consulting Services
XenApp and Citrix Access Gateway Support and Setup
Progent's Citrix experts can help you to plan, implement, manage, and troubleshoot a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and support a remote datacenter that features high availability, enhanced security, and fast disaster recovery.
Microsoft Windows 8.1 Evaluation Network Consulting
Emergency Windows 8.1 Training Support and Help
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to install, manage, and support networks that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project managers can help design and configure testing environments to evaluate Windows 8.1 and plan and implement Windows 8.1 deployment plans based on leading practices.
Consulting Lync Server 2013 Mirrored Back End Servers
Lync Server 2013 Back End Server Engineers
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of MS Office programs, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft technologies.
ProSight Virtual Hosting Consultant Services
Private Cloud Integration Consulting
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
SQL Server 2016 Technical Support
SQL Server 2016 and VMWare Remote Troubleshooting
SQL Server 2016 offers significant enhancements in performance, scale, security, uptime, BOYD support, plus built-in BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.
SMS Server 2003 Upgrade Professionals
Specialist SMS Server 2003 Migration
Progent’s Microsoft certified experts provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications quickly and reliably to specified workers, reduce product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.
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