Charlotte Microsoft Gold Certified Support
Microsoft Dynamics GP Migration and Customization Consulting Services
Microsoft Dynamics GP, previously called Great Plains, sports a lengthier history than virtually any other enterprise resource planning (ERP) platform made for Windows. Microsoft Dynamics GP is a mature, full-featured application and is one of the most widely used ERP platforms for SMBs, with around 50,000 active customers globally. A number of organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades long enough that they are now running legacy software and outmoded network infrastructure. This can be risky. At the same time, a recurring complaint we hear from prospective customers is that they have trouble locating veteran Dynamics GP experts to partner with for guidance on how to update their Dynamics GP environment efficiently and extract the maximum business value out of the software.
The more a business tries to limp along with outdated releases of Dynamics GP, the more complex the migration procedure becomes. When physical host servers or storage systems fail, there could be no equivalent hardware available to replace them. When releases of Microsoft Windows Server used to host Dynamics GP reach end-of-support (EOS) status, critical security updates stop being released. The latest releases of SQL Server might not work with your important GP customizations. Innovative products like Microsoft's Power BI may not be an option. Organizations considering an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the volume of pieces involved in the puzzle. And the price tag suggested for an upgrade may be astronomical.
Microsoft Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for over 20 years, and Progent's tested experts have delivered advanced and affordable remote integration consulting for Windows-powered networks to businesses in every state across the U.S. By combining deep familiarity with all versions of Microsoft Dynamics GP along with top-tier network integration skills, Progent is uniquely suited to make sure your Charlotte, North Caroline business get the most out of GP/Great Plains.
We become partners with our clients and begin by listening to their needs. After gaining familiarity with the situation and the areas needing improvement we make our suggestions. Proposed services can include a migration to a more current and fully supported release of Microsoft Dynamics GP, basic user training, complete platform and individual module implementation including 3rd-party products from a wide range of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other critical business software used by organization, custom report writing, and system evaluations to assess whether GP is being utilized to its fullest. Our goal with each Microsoft Dynamics GP project of whatever size is to optimize business value and minimize cost.
Progent can help your Charlotte, North Caroline business in each facet of your Dynamics GP upgrade or enhancement initiative including:
- Deployment Assessment
Take a look at what features of Dynamics GP you are now running and discuss other features of the product that may be helpful to your business. - Migration Design and Scheduling
Develop a complete migration plan and schedule that avoids business interruption. Schedule solution validation, live deployment, and training. Identify customizations and add-on products. Predict and resolve integration issues. - Pilot Testing
Design and configure a test environment for proving the upgrade process. - Environment Updates
Back up databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Dynamics GP to the latest release to assure ongoing support from Microsoft and to make all the latest features available to your business. Upgrade SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library. Prepare data and run scripts to address known issues. - Custom Reporting
Develop reports and or custom dashboards for private as well as public consumption. Deploy SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating data from multiple on-premises and remote sources. - Education
Provide one-on-one or group training for current and new users of Microsoft Dynamics GP. - Support
Act as a single point of contact for expertise to ensure consistent and cost-effective handling of issues thanks to familiarity with your specific situation.
Progent can provide the support of top-tier experts who have been developing working Microsoft Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you require directly rather than managing less experienced consultants or in-house IT personnel. Important areas where Progent can deliver Dynamics GP expertise include:
- Guidance
Recommend the deployment of modules included with the core GP system but are not now being utilized. Also, suggest third-party products designed specifically for Dynamics GP to provide features that GP doesn't offer. - Integrations
Build special integrations between Dynamics GP and other business platforms to avoid duplicate entry and increase consistency. - Customizations
Create major and simple customizations that work with Microsoft Dynamics GP to perform specific business functions not handled by standard GP modules or third-party modules.
Progent can help you to enhance your infrastructure to accommodate Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid environment. Network infrastructure expertise offered by Progent include:
- Requirements analysis and IT asset inventory
- Network topology planning and implementation (local, private or public cloud, or hybrid)
- Configuring firewalls and remote connections and creating security policies
- Managing Apple iOS, Android, and Windows smartphones and tablets
- Developing high-availability environments
- Integration with public cloud services such as Microsoft 365
- Disaster recovery preparedness
- Performance optimization
A modern Microsoft Dynamics GP ecosystem includes diverse application platforms, on-premises network infrastructure technologies, and public cloud products integrated into a cohesive ERP solution. For more than two decades, Progent has delivered online and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange Server configuration consultants, Microsoft Office consultants, and SharePoint Server integration consultants. Progent has worked with these products from their initial versions to their current versions, and Progent supports cloud-based options by offering Office and Microsoft 365 consulting, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has extensive experience delivering help from seasoned Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V integration consultants, and VMware virtualization consultants. This experience with strategic IT platforms cuts time and expense when guiding organizations through every phase of updating their older Dynamics GP deployment. Progent also offers the support of senior security and information assurance engineers, disaster recovery planning experts, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can help you to design, deploy, and manage a well-tuned Dynamics GP ecosystem.
Progent's Consulting Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more about Progent's remote and onsite consulting expertise in Charlotte, North Caroline for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning product family, visit:
- MS Dynamics GP Support Expertise
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features
- Expertise with MS Dynamics GP Reporting
- Microsoft Dynamics GP Custom Development
To download a datasheet describing the consulting services offered by Progent for Microsoft Dynamics GP/Great Plains software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Expertise
If your Charlotte, NC business is looking for a Dynamics GP/Great Plains deployment consultant or application developer, call
An index of content::
Microsoft Exchange Server Migration Specialists
Microsoft Certified Expert Exchange Server 2010 Migration Consultant Services
Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to implement your migration to Exchange 2010, generate comprehensive documentation of your upgraded email system, educate your network support staff and users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and engineering support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Windows Server 2022 Remote Technical Support
Windows Server 2022 PowerShell IT Consultants
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
ransomware protection assessment Specialists
Remote ransomware recovery Technology Professional
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to block ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup environment that reduces your exposure to ransomware and aligns with your business needs.
24x7x365 Barracuda Backup and VMware ESXi Troubleshooting
Barracuda Backup Troubleshooting Configuration
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.
Open Now Cisco ASA 5500-X Firewall Technical Support
Remote Support Services Cisco Firewall integration
Progent’s Cisco-Certified network consultants offer experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent’s Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Cisco Expert Google Cloud hybrid solutions Services
Google Cloud hybrid integration Coding
Progent can provide advanced remote support services to help businesses connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine local IT assets along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Altaro VM Backup Troubleshooting IT Services
Altaro VM Backup and VMware Remote Troubleshooting
Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Microsoft System Center Operations Manager Setup and Support
Monitoring and Reporting Technical Support
Progent provides a selection of network service bundles for small organizations. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT management software platform that tracks the availability, performance, and security of your network and identifies potential problems before they can bring down your system. With Progent's affordably priced network support programs, small businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Telepresence Technical Consultant
Remote Technology Professional Polycom OTX Telepresence
Progent offers the support of a certified consultant with expertise integrating technology from the leading telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or maintain a telepresence solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure engineers able to help companies of all sizes to create and maintain a network that provides the speed, dependability, protection, and expandability you need to support your telepresence solution.
Network Engineer WLAN controller
Wave 2 Wi-Fi controller Support
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
VMware On-site Support
VMware Hy7brid Cloud Consultancy
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that deliver high uptime, fault tolerance, and application mobility.
Antispam Consultant
Anti-Virus Support
E-Mail Guard is Progent's economical spam filtering and virus protection managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus protection services that defuse email attacks before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server platform, hardware technology, or geographic location.
Immediate Security Penetration Testing Network Consulting
24/7/365 Penetration Testing Security Organizations
Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progent’s security professionals can perform extensive penetration tests without the awareness of your company's internal network support resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion incident alerts and event history monitoring are correctly set up and consistently observed.
Apple MobileMe IT Consultants
Apple iPhone Remote Consulting
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your company's objectives.
Redundant Internet Remote Support Services
Network Load Balance IT Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small organizations to minimize network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network design, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can help you to plan and test an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Windows Server 2019 Clusters Sets On-site Technical Support
Windows Server 2019 and SCOM Outsourcing
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
ProSight Phishing Protection Professionals
ProSight ESP Behavior-based Antivirus Consultancy
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.
Support for IT Service Firms Network Consultants
IT Services for Service Providers Online Consulting
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless extension of your IT services team.
Exchange 2000 Upgrade
Exchange Server 2000 Consultants
Progent is among the most qualified information technology consulting companies for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange 2000 under typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Security Penetration Testing Network Security Audit
24/7 Stealth Penetration Testing Network Security Auditing
Stealth penetration checking is a key component of any comprehensive IT system security plan. Progent’s security professionals can run extensive intrusion tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are properly configured and actively monitored.
Emergency Virtualization Consult
Server Virtualization Network Consultants
With virtual servers, businesses can run multiple virtual machines on one actual server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the expense that goes with buying additional server equipment. Virtualization is the enabling technology behind private clouds, which offer important advantages including lowering the costs of capital equipment, datacenter facilities, and management while improving information security, network reliability, and disaster recovery. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you in all aspects of server consolidation and management to enable your business to cut costs and save time.
Linux RedHat Phone-based Consultancy
Tech Linux Online
Progent offers nationwide online technical support and troubleshooting services for businesses who operate networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting provides maximum return for your information technology dollar by protecting user productivity and shortening the hours billed for network analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to solve most network issues without wasting time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP premier security professionals to help you with the most challenging system issues.
Colorado Small Business IT Consulting Company
Oregon Security Consulting Companies
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and online secure network access to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to appropriate experts as required. For urgent problems, the TRC tries to answer your request for support in less than one hour.
Barracuda Backup Inline Deduplication Help and Support
24-7 Barracuda Backup Disaster Recovery IT Consultants
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to assist you to design, integrate, operate and repair a BDR solution based on Barracuda Backup.
Service Reports IT Consulting
Service Database Network Consulting
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to each client. The discipline of documenting and archiving support records allows more effective service and avoids a slew of common problems such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
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