To get fast online assistance with computer security issues, companies in Charlotte, NC, can find world-class support from Progent's certified security engineers. Progent's online support staff is available to offer effective and affordable help with security issues that are impacting the viability of your IT network. Progent's security consultants are certified to provide help for systems based on Windows, Linux, Apple macOS and OS X, Sun, and popular derivatives of UNIX. Progent's wide range of consulting services covers firewall technology, email security, secure network design, and business continuity planning. Progent's support staff has been awarded the industry's top security credentials including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).
Progent provides online security support on a by-the-minute basis without minimum call duration and without extra fees for sign-up or after hours support. By billing by the minute and by delivering top-level support, Progent's pricing structure keeps expenses under control and avoids situations where simple solutions result in big charges.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
If you are now experiencing a security crisis, go to Progent's Emergency Online Technical Help to learn how to get immediate help. Progent maintains a pool of veteran network security specialists who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future attacks.
For organizations that have planned carefully for a security breech, the step-by-step incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a serious security incident.
Overview of Security Expertise
Coordinating computer protection as well as preparedness for restoring critical data and functions after a security breach demands an on-going process that entails an array of tools and processes. Progent's certified professionals can support your business at whatever level in your efforts to safeguard your IT network, from security audits to creating a comprehensive security strategy. Key areas supported by Progent's experts include Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Filtering of E-mail-Borne Threats.
Planning and Building Secure Environments
Any organization should have a carefully considered security plan that includes both proactive and reactive steps. The pre-attack plan is a set of steps that helps to reduce security gaps. The reactive strategy defines activities to assist IT staff to evaluate the damage resulting from an attack, remediate the damage, document the event, and restore business functions as quickly as possible. Progent can advise you how to build protection into your company processes. Progent can set up auditing software, create and build a safe IT architecture, and recommend processes and policies that will enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, deploy secure remote access to e-mail and data, and configure an effective VPN.
If you are interested in an affordable option for outsourcing your security administration, Progent's Round-the-clock Monitoring Options include non-stop remote network tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that comply with government and industry security requirements. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
System Recovery and Failure Analysis
Progent has skill in recovering systems and servers that have been compromised, are quarantined, or have ceased to function following a security breakdown. Progent can help assess the damage caused by the attack, return your company to ordinary functions, and recover data lost owing to the event. Progent's certified specialists can also manage a comprehensive failure analysis by examining event logs and utilizing other proven forensics techniques. Progent's background with security problems minimizes your off-air time and allows Progent to suggest effective measures to avoid or contain new attacks.
Ransomware Removal and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the skills to rebuild an environment damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and restoration services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and world-class security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran consultants can provide unique specialized help in key facets of IT protection such as:
Vulnerability Audits and Compliance Testing
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network tests to identify potential security holes. Progent has broad experience with these and similar utilities and can help you to understand assessment results and react efficiently. Progent's certified security consultants also can perform web software testing and can perform expert assessments of corporate-wide security to determine your company's compliance with major industry security standards including HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless security covering stationary wireless appliances plus mobile handsets. Read more details about Progent's Vulnerability Audits and Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) technologies including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Find out more information concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Consulting.
Additional Firewall and Virtual Private Network Consulting Services
Unannounced Intrusion Checking Consulting
In addition to supporting a wide range of network security solutions from Microsoft and Cisco, Progent offers businesses of any size top-level consulting for security products from other important firewall and VPN suppliers. Progent's engineers can provide:
Unannounced penetration testing is a vital method for allowing businesses to find out how exposed their networks are to potential attacks by testing how effectively network security processes and mechanisms hold up against planned but unpublicized intrusion attempts launched by seasoned security engineers utilizing advanced intrusion methods. Read more information about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) identifies the basic skills and worldwide standards of service that computer security managers are expected to achieve. CISM provides business management the assurance that consultants who have been awarded their accreditation possess the background and knowledge to provide efficient security administration and consulting support. Progent can offer a CISM-certified expert to assist your enterprise in critical security areas including information security governance, vulnerability management, data security program control, and crisis response management.
Read additional details about Progent's CISM Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP accreditation through demonstrated experience, extensive study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and test systems, access control methodology, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Learn more information about Progent's CISSP Consulting Expertise.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status as a result of thorough testing and substantial hands-on work with information security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.
Learn additional information about Progent's ISSAP Certified Secure Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to utilize modern system security engineering theory and processes in system development, review system security designs according to cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, define efficient design strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
CISA Security Auditor Professional Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that indicates mastery in network security auditing. Certified by the American National Standards Institute, the CISA accreditation has candidates pass an exhaustive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Certified security audit consultant trained to assist businesses in the fields of IS audit services, information technology administration, systems and infrastructure lifecycle, IT service delivery, protecting information resources, and business continuity preparedness.
Get the details about Progent's CISA Professional Services.
CRISC Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to design, deploy, and support IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and execute a business continuity strategy based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Premier consultants for objectively auditing your IS control design and with the services of Progent's CISM consultants for designing company-wide security policies and procedures.
Find out the details about Progent's CRISC-certified Network Risk Management Expertise.
Global Information Assurance Certification Consulting Expertise
GIAC was established in 1999 to validate the skill of network security engineers. GIAC's goal is to ensure that a certified security consultant possesses the knowledge appropriate to deliver support in key areas of system, data, and program security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency (NSA). Progent can provide the expertise of certified professionals for any of the network security services covered within GIAC accreditation topics including assessing networks, incident handling, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Find out additional details about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Support
If your business is located in Charlotte or elsewhere in the state of North Carolina and you need computer security consulting expertise, telephone Progent at 800-993-9400 or visit Contact Progent.
Charlotte Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Charlotte Metro Area.
Progent location in the Charlotte Metro Area