To get fast online help with data security problems, businesses in Charlotte North Carolina can find world-class support from Progent's certified security professionals. Progent's remote support staff is available to offer effective and affordable assistance with security emergencies that are impacting the viability of your IT network. Progent's security engineers are certified to provide help for systems powered by Microsoft, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad selection of consulting services addresses firewall expertise, email security, secure system infrastructure, and business continuity preparedness. Progent's support staff has earned the world's top security accreditations including Global Information Assurance Certification and Certified Information Systems Security Professional (CISSP).

Progent offers remote security support services on a per-minute basis with no minimum times and no additional fees for setup or off-hour service. By billing per minute and by delivering world-class support, Progent's pricing policy keeps expenses low and avoids situations where simple fixes entail major charges.

Our Network Has Been Attacked: What Should We Do Now?
Cybersecurity ConsultantsIf your network is now fighting a network security crisis, go to Progent's Urgent Remote Network Help to find out how to receive fast help. Progent has a team of certified network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future attacks.

For organizations that have prepared beforehand for a security breech, the step-by-step post-attack response procedure outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a major security penetration.

Overview of Progent's Security Support Services
Coordinating network protection plus preparation for restoring vital data and functions following a security breach requires an on-going program involving an array of tools and processes. Progent's security professionals can support your organization at any level in your attempt to guard your IT system, ranging from security audits to creating a comprehensive security program. Some technologies covered by Progent's security engineers include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Filtering of E-mail-Borne Attacks.

Planning and Building Secure Networks
Any organization ought to develop a thoroughly considered security plan that incorporates both preventive and responsive elements. The pre-attack strategy is a set of steps that helps to minimize security gaps. The reactive plan specifies activities to assist IT personnel to assess the losses resulting from a breach, remediate the damage, document the event, and revive business functions as soon as feasible. Progent can advise you how to incorporate protection into your company operations. Progent can configure scanning software, define and implement a secure computer infrastructure, and recommend procedures and policies to optimize the safety of your information system. Progent's security experts are available to help you to set up a firewall, deploy safe offsite connectivity to email and information, and install an efficient VPN.

If you are interested in an affordable option for outsourcing your security management, Progent's 24x7 Network Support Packages include non-stop remote system monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with government and industry data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Restoration and Failure Analysis
Progent provides skill in recovering networks and servers that have been hacked, are quarantined, or have failed following a security penetration. Progent can show you how to determine the damage resulting from the attack, restore normal business operations, and recover data compromised owing to the event. Progent's security engineers can also manage a comprehensive failure analysis by going over event logs and using a variety of proven forensics techniques. Progent's background with security problems minimizes your off-air time and permits Progent to suggest efficient measures to avoid or contain new attacks.

Ransomware Removal and Restoration Services
Progent offers the help of proven ransomware recovery consultants with the skills to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and restoration services.

Work-from-Home (WFH) Cybersecurity Expertise
At-home staff members typically utilize their personal computing devices and often operate in a unsecured physical area. This multiplies their susceptibility to malware attacks and requires careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of policies based on leading practices. Progent's seasoned roster of at-home workforce support consultants can assist your business to plan, deploy and manage an effective security solution that guards critical information resources in environments that include remote workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services free up time for your IT staff to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
Progent has worked with leading backup technology companies to create ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and allow transparent backup and fast recovery of critical files/folders, applications, system images, and virtual machines. ProSight DPS helps you protect against data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight ProSight Data Protection portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected application and enter your password you are requested to confirm your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be used as this second form of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains and warranties. By updating and managing your network documentation, you can save up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you�re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants can provide world-class support in key facets of IT security including:

Security Vulnerability Audits and Security Compliance Assessment
Progent provides experience with information risk auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to reveal possible security gaps. Progent has broad skills with these tools and can help you to understand assessment reports and respond efficiently. Progent's certified security engineers also offer web application testing and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with major global security specifications such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless equipment as well as mobile handsets. Read more information concerning Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's complete family of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Find out more details about Cisco Security, VPN and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a broad range of security technologies available from Microsoft and Cisco, Progent offers companies of all sizes expert support for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Stealth Intrusion Testing Consulting
Stealth penetration checking is a vital method for allowing organizations to find out how exposed their networks are to potential attacks by testing how thoroughly network protection processes and mechanisms hold up against planned but unpublicized intrusion attempts instigated by veteran security specialists using advanced intrusion methods. Find out more information about Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager Engineers for Charlotte North CarolinaCISM defines the basic competencies and worldwide standards of service that IT security managers are expected to master. CISM offers business management the confidence that consultants who have earned their CISM possess the background and skill to offer efficient security administration and consulting services. Progent can offer a CISM-certified consultant to assist your enterprise in key security areas including data security governance, risk assessment, information security program control, and incident response management.

Find out more information about Progent's Certified Information Security Manager Security Support Services.

CISSP Security Consulting Services
CISSP Premier System Security Professionals for Charlotte North CarolinaProgent's CISSP consultants are security engineers who have been awarded CISSP status through verified experience, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration procedures, security design and test systems, connection control methodology, applications development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.

Find out additional information about Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Charlotte North CarolinaProgent's ISSAP Premier security experts have been awarded ISSAP status as a result of thorough examination and substantial experience. field experience with network security design. ISSAP security experts have comprehensive knowledge of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of architecture security.

Get additional information about Progent's ISSAP Accredited Secure System Architecture Consulting Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, define efficient design strategies to provide operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Expertise
Certified Information Systems Auditor Consultants for Charlotte North CarolinaThe CISA credential is a globally recognized qualification that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential requires that candidates pass an extensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier security consultant able to help businesses in the fields of information systems audit process, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding data resources, and disaster recovery preparedness.

Get more information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC-certified IT Risk Mitigation Consultants
CRISC Risk Engineers for Charlotte North CarolinaThe CRISC program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity strategy based on industry best practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support available from Progent's CISA-Certified security engineers for impartially assessing your IS control design and also with the expertise of Progent's CISM-certified consultants for designing company-wide security policies and procedures.

Read additional details about Progent's CRISC-certified Risk Mitigation Expertise.

GIAC Consulting Expertise
Network Security Engineers with GIAC (Global Information Assurance Certification) for Charlotte North CarolinaGlobal Information Assurance Certification was founded in 1999 to certify the skill of network security experts. GIAC's goal is to make sure that an accredited professional possesses the skills needed to provide support in critical areas of network, information, and software security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States National Security Agency (NSA). Progent offers the assistance of certified security engineers for all of the network security capabilities addressed within GIAC accreditation programs such as assessing networks, incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Help
If your organization is located in Charlotte North Carolina and you need cybersecurity engineering help, phone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

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