To get immediate remote help with network security problems, companies in Charlotte North Carolina can find high-level expertise by contacting Progent's certified security engineers. Progent's online service consultants are available to provide effective and affordable help with security issues that are impacting the viability of your network. Progent's accredited security engineers are premier to support environments powered by Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver expert support for critical cybersecurity and restoration technologies including AI-based End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-premises backup. Progent's wide array of consulting services covers firewall configuration, email security, secure network architecture, and disaster recovery preparedness. Progent's support staff has been awarded the world's top security certifications including Certified Information Security Manager and Certified Information Systems Security Professional.

Progent offers remote security support on a by-the-minute model without minimum times and without extra charges for setup or off-hour support. By charging per minute and by providing top-level help, Progent's pricing model keeps expenses low and eliminates scenarios where quick fixes result in major bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to be slower to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral progress ransomware can achieve within a target's network, the longer it takes to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first steps in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help you to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Can We Do?
Network Security Consulting FirmIf you are currently experiencing a security crisis other than ransomware, refer to Progent's Urgent Remote Computer Support to learn how to get immediate aid. Progent has a team of veteran network security experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your security defense to guard against future attacks.

For companies who have prepared in advance for being hacked, the formal post-attack response model promoted by GIAC is Progent's recommended method of responding to a serious security attack.

Overview of Progent's Security Expertise
Coordinating computer protection plus staying ready for recovering critical information and systems after a security breach demands a continual process that entails a variety of technologies and processes. Progent's certified security engineers can help your organization at any level in your efforts to safeguard your information network, ranging from security audits to creating a comprehensive security plan. Important areas supported by Progent's security consultants include Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Borne Spam and Viruses.

Designing and Building Protected Environments
Any company ought to have a thoroughly considered security strategy that includes both proactive and reactive activity. The proactive plan is a set of precautions that helps to reduce security gaps. The reactive strategy specifies activities to assist security staff to evaluate the losses resulting from a breach, repair the damage, record the event, and revive network functions as soon as possible. Progent can show you how to incorporate protection into your business processes. Progent can configure scanning utilities, create and execute a safe computer architecture, and recommend processes and policies to enhance the safety of your network. Progent's security professionals are ready to assist you to set up a firewall, design secure online and mobile access to e-mail and data, and install an effective VPN.

If your company is interested in an affordable way for jobbing out your security management, Progent's 24x7 Network Support Packages include automated online network monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

System Recovery and Security Forensics
Progent has expertise in restoring systems and servers that have been hacked, are quarantined, or have stopped working as a result of a security breach. Progent can help determine the losses caused by the assault, return your company to ordinary business operations, and retrieve data lost owing to the event. Progent's certified engineers can also manage a thorough forensic evaluation by going over activity logs and using other advanced assessment tools. Progent's experience with security consulting minimizes your business disruption and allows Progent to suggest effective measures to avoid or contain new attacks.

Ransomware Removal and Restoration Expertise
Progent can provide the services of proven ransomware recovery consultants with the knowledge to reconstruct an environment damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware removal and restoration services.

Work-from-Home Cybersecurity Consulting
At-home employees commonly use their own computers and often operate in a unsecured physical space. This situation increases their susceptibility to cyber threats and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of policies built on leading practices. Progent's seasoned group of at-home workforce support consultants can help you to design, deploy and maintain a compliant security solution that protects critical information assets in networks that include remote workers and hybrid workers.

Patch Management Services
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. Besides optimizing the security and reliability of your IT network, Progent's patch management services allow your in-house IT staff to focus on more strategic initiatives and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense platform that features AI algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, familiar and brand-new malware, trojans, hacking tools, memory exploits, script misuse, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first EDR response tool activated by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Expertise with Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, programmable assessment of your network to help you find, rank, fix, and confirm security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can plant decoys called tripwires such as fake credentials to find out whether your environment is being targeted along key attack vectors. Tripwires generate sufficient detail to make it possible to take action quickly with your incident response tools and procedures before an attacker can wreak havoc. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network so you can evaluate your present security posture. Progent can also help you to harden your existing network security and can assist you to design and deploy a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To learn more details about Progent's vulnerability assessment services powered by on NodeZero's pentest products, visit Consulting Services for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's internal network support resources. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware. Get additional information about Progent's Stealth PEN Evaluation Services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your backup processes and allow non-disruptive backup and rapid restoration of critical files/folders, applications, images, and virtual machines. ProSight DPS helps you avoid data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, human error, ill-intentioned employees, or software glitches. Managed services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected online account and enter your password you are requested to verify your identity via a unit that only you have and that uses a different network channel. A wide range of out-of-band devices can be used for this added means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified security engineers offer unique support in vital areas of network protection including:

Information Risk Evaluation and Compliance Assessment
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic system tests to reveal potential security problems. Progent has extensive experience with these and similar tools and can assist your company to understand assessment reports and respond efficiently. Progent's certified security engineers also can perform web application validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with major global security standards such as FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus mobile handsets. Learn the details concerning Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting services for Cisco's complete family of security and VPN technologies such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Find out additional information about Cisco Protection, VPN and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Solutions
In addition to supporting a wide array of protection technologies from Microsoft and Cisco, Progent can provide companies of all sizes expert support for security products from other popular firewall and Virtual Private Network vendors. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager Consultants for Charlotte North CarolinaCISM identifies the core competencies and worldwide standards of service that IT security managers are required to achieve. It provides executive management the assurance that consultants who have earned their CISM have the experience and skill to offer efficient security management and engineering services. Progent can offer a CISM consultant to help your organization in vital security disciplines such as data security governance, risk management, data protection process control, and crisis response support.

Read the details about Progent's CISM Security Consulting Expertise.

CISSP Security Support Services
CISSP Premier Network Security Engineers for Charlotte North CarolinaProgent's CISSP consultants are cybersecurity engineers who have earned CISSP certification through demonstrated experience, rigorous study, and formal examination. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity management practices, security design and models, connection permission systems, software development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning.

Read additional details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Charlotte North CarolinaProgent's ISSAP Certified cybersecurity experts are specialists who have earned ISSAP certification as a result of rigorous testing and significant experience. field experience with information security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture.

Find out additional details about Progent's ISSAP Certified Secure Network Architecture Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Expertise
Certified Information Systems Auditor (CISA) Engineers for Charlotte North CarolinaThe Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive examination overseen by the ISACA international professional group. Progent can provide the services of a CISA-Premier security audit consultant trained to help businesses in the areas of IS audit process, information technology governance, network assets and architecture planned useful life, IT service delivery, protecting data assets, and business continuity planning.

Learn the details about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified Network Risk Mitigation Specialists
CRISC IT Risk Experts for Charlotte North CarolinaThe CRISC certification program was established by ISACA to verify an IT professional's skills to plan, implement, and maintain information system control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for objectively evaluating your IS management design and also with the expertise of Progent's CISM-certified support professionals for implementing company-wide security policies and procedures.

Find out more information about Progent's CRISC Network Risk Mitigation Consulting.

GIAC Consulting Expertise
Network Security Experts with GIAC (Global Information Assurance Certification) for Charlotte North CarolinaGIAC was founded in 1999 to certify the skill of computer security engineers. GIAC's mission is to make sure that a certified security consultant has the knowledge needed to deliver support in critical areas of network, data, and application program security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the assistance of GIAC certified security engineers for any of the security disciplines covered within GIAC certification programs including auditing networks, security incident handling, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Read more information about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Help
If your company is situated in Charlotte North Carolina and you're looking for cybersecurity consulting, telephone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services




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