For immediate remote assistance with computer security problems, companies in Charlotte North Carolina can find world-class troubleshooting from Progent's security professionals. Progent's remote support consultants are ready to offer efficient and economical help with security emergencies that are impacting the productivity of your IT network. Progent's accredited security engineers are certified to support systems powered by Microsoft, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad range of services addresses firewall configuration, email security, secure system architecture, and disaster recovery planning. Progent's support staff has earned the industry's top security certifications including Certified Information Systems Auditor and CISSP.

Progent provides online security support on a per-minute basis without minimum minutes and without extra fees for sign-up or off-hour support. By charging per minute and by delivering world-class help, Progent's pricing model keeps expenses under control and avoids scenarios where simple fixes entail big expenses.

Our Network Has Been Attacked: What Are We Supposed to Do?
Network Security ConsultingIn case your business is currently faced with a security emergency, go to Progent's Urgent Remote Technical Support to learn how to get fast aid. Progent has a pool of veteran cybersecurity experts who can provide online and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For organizations who have prepared in advance for being hacked, the formal post-attack response procedure promoted by GIAC is Progent's recommended method of handling a major security penetration.

Overview of Progent's Security Services
Managing network security and preparedness for restoring critical data and functions following a security breach requires an on-going process that entails a variety of tools and procedures. Progent's security engineers can support your business at any level in your efforts to protect your information network, from security audits to designing a comprehensive security strategy. Key technologies covered by Progent's security engineers include Security Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of E-mail-Based Threats.

Planning and Implementing Secure Networks
Every business should develop a carefully thought out security plan that includes both proactive and responsive elements. The proactive plan is a collection of steps that helps to reduce security gaps. The post-attack strategy specifies activities to assist security staff to assess the damage resulting from an attack, remediate the damage, document the experience, and restore business functions as quickly as feasible. Progent can advise you how to build protection into your business processes. Progent can install auditing utilities, create and execute a safe IT infrastructure, and recommend procedures and policies that will optimize the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, deploy secure offsite connectivity to e-mail and data, and configure an efficient virtual private network (VPN).

If your company is looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Network Support Services include continual remote network tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with regulatory security standards. (Learn about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

System Recovery and Failure Analysis
Progent has skill in restoring networks and computers that have been compromised, are suspect, or have failed because of a security breakdown. Progent can help evaluate the losses resulting from the breach, restore ordinary business operations, and recover information compromised owing to the assault. Progent's certified engineers can also manage a comprehensive forensic analysis by going over activity logs and utilizing a variety of proven forensics techniques. Progent's background with security issues minimizes your off-air time and permits Progent to suggest efficient strategies to avoid or mitigate new attacks.

Ransomware Cleanup and Restoration Consulting
Progent offers the help of proven ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware removal and recovery consulting.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your IT environment, Progent's patch management services permit your in-house IT team to focus on more strategic projects and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's seasoned consultants offer world-class specialized help in vital areas of network protection including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive system tests to identify potential security holes. Progent has broad experience with these and similar tools and can assist your company to understand audit results and respond efficiently. Progent's security engineers also provide web software testing and can perform thorough assessments of enterprise-wide security to determine your organization's compliance with major global security standards including HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection including in-place wireless equipment plus mobile devices. Learn additional information concerning Progent's Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting support for Cisco's complete family of protection and Virtual Private Network solutions such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Learn the details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level engineering services for security products from other important firewall and VPN vendors. Progent's consultants offer:

Unannounced Penetration Checking Consulting
Stealth penetration checking is a key technique for allowing businesses to find out how exposed their information systems are to serious attacks by revealing how well network security procedures and technologies hold up to planned but unannounced penetration efforts instigated by veteran security specialists utilizing the latest hacking techniques. Find out additional details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager (CISM) Engineers for Charlotte North CarolinaCertified Information Security Manager defines the fundamental skills and international standards of service that computer security managers are required to master. It provides business management the assurance that consultants who have earned their certification possess the background and knowledge to offer effective security management and engineering services. Progent can provide a CISM expert to assist your organization in key security disciplines such as data security governance, risk assessment, information protection process control, and crisis response management.

Learn additional details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified Network Security Professionals for Charlotte North CarolinaProgent's CISSP consultants are security engineers who have been awarded CISSP certification through demonstrated professional work, extensive study, and formal testing. CISSP qualification recognizes expertise in an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management procedures, security architecture and test systems, connection permission methodology, software development security, business processes security, physical security, encryption, telecommunications, network security, and business continuity planning.

Read more information about Progent's CISSP Support Services.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Charlotte North CarolinaProgent's ISSAP Premier security consultants have earned ISSAP status after thorough examination and substantial hands-on work with information security architecture. ISSAP security experts have acquired in-depth understanding of access control systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.

Read more details concerning Progent's ISSAP Certified Protected Network Architecture Engineering Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
Certified Information Systems Auditor Consultants for Charlotte North CarolinaThe CISA accreditation is a globally recognized qualification that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an exhaustive test overseen by the ISACA international professional association. Progent offers the services of a CISA-Certified security audit professional trained to assist companies in the areas of information systems audit process, information technology administration, network assets and architecture lifecycle, information technology support, protecting data assets, and disaster recovery preparedness.

Learn additional information about Progent's Certified Information Systems Auditor Professional Services.

CRISC IT Risk Management Consultants
CRISC Risk Consultants for Charlotte North CarolinaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery plan based on industry best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Certified security engineers for objectively evaluating your IS management design and also with the services of Progent's CISM consultants for designing company-wide security policies and procedures.

Read additional information concerning Progent's CRISC-certified Risk Mitigation Services.

GIAC (Global Information Assurance Certification) Consulting Services
Security Consultants with GIAC Certification for Charlotte North CarolinaGIAC was founded in 1999 to validate the skill of computer security experts. GIAC's mission is to make sure that a certified professional possesses the knowledge needed to deliver support in key areas of system, data, and application software security. GIAC accreditations are recognized by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the help of certified security engineers for any of the security capabilities covered within GIAC certification topics including assessing perimeters, security incident handling, intrusion detection, web-based services security, and SIEM solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Support
If your organization is situated in Charlotte North Carolina and you're trying to find cybersecurity support services, telephone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

An index of content::

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    Remote server management cards give network administrators full control of a server without the need for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

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    Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes customized to meet your specific needs. Progent's experts also can help you build and support a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a cohesive information management system.

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