Cybersecurity and Information Assurance Expertise
Charlotte Enterprise IT Network Systems
To get immediate online help with data security problems, businesses in Charlotte North Carolina have access to expert support from Progent's certified security engineers. Progent's remote support staff is available to provide fast and affordable help with security issues that are impacting the viability of your IT network. Progent's accredited security consultants are premier to support environments based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class guidance for critical cybersecurity and recovery technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-premises backup. Progent's wide selection of services addresses firewall expertise, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support staff has earned the world's top security accreditations including Certified Information Security Manager and CISSP.
Progent offers online security expertise on a per-minute basis without minimum call duration and no extra charges for sign-up or after hours support. By billing per minute and by providing top-level help, Progent's pricing policy keeps costs under control and eliminates situations where simple fixes turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a break-in and are least able to organize a quick and forceful defense. The more lateral movement ransomware can achieve inside a target's network, the more time it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist you to identify and isolate breached servers and endpoints and guard clean resources from being compromised. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Should We Do Now?
In case your network is currently faced with a network security crisis other than ransomware, go to Progent's Urgent Online Technical Support to see how to get immediate assistance. Progent has a pool of seasoned cybersecurity experts who offer online and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your security defense to guard against future attacks.
For companies who have prepared carefully for being hacked, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security attack.
Introduction to Security Expertise
Managing data protection plus staying ready for restoring vital information and functions after an attack demands a continual effort that entails an array of tools and procedures. Progent's certified consultants can assist your organization at whatever level in your efforts to safeguard your IT network, from security evaluation to creating a comprehensive security program. Key technologies covered by Progent's security engineers include Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from Email-Borne Attacks.
Designing and Building Secure Environments
Any business should have a thoroughly considered security strategy that incorporates both proactive and reactive elements. The pre-attack strategy is a set of precautions that works to reduce vulnerabilities. The post-attack strategy specifies procedures to assist IT staff to evaluate the losses caused by a breach, remediate the damage, record the experience, and restore network activity as soon as feasible. Progent can show you how to build protection into your company processes. Progent can set up auditing software, create and implement a secure network infrastructure, and propose processes and policies that will optimize the safety of your network. Progent's security experts are ready to assist you to configure a firewall, deploy safe remote access to e-mail and data, and install an effective virtual private network (VPN).
If your company is interested in an economical option for jobbing out your network security management, Progent's 24x7 Network Support Packages include automated remote system tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that comply with government data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Restoration and Failure Analysis
Progent has skill in restoring networks and devices that have been compromised, are in question, or have stopped working following a security attack. Progent can show you how to evaluate the losses caused by the assault, restore ordinary business operations, and recover information lost as a result of the assault. Progent's certified engineers can also oversee a thorough failure analysis by going over activity logs and using other advanced forensics techniques. Progent's experience with security consulting minimizes your business disruption and permits Progent to suggest efficient strategies to avoid or contain new attacks.
Ransomware Removal and Recovery Consulting
Progent offers the services of seasoned ransomware recovery consultants with the skills to reconstruct a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. For more information, see ransomware cleanup and restoration consulting.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home (WFH) workers commonly utilize their personal devices and usually work in a unsecured physical area. This situation multiplies their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user education, and the development of security policies built on best practices. Progent's veteran roster of at-home workforce solutions consultants can help you to design, deploy and manage an effective security solution that guards vital IT assets in networks that include an at-home workforce.
Patch Management Services
Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT staff to focus on more strategic projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that includes computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to defend endpoints against modern assaults including ransomware, familiar and brand-new malware, trojan viruses, hacking tools, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is always the initial EDR response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Stealth Penetration Security Assessment Services
Stealth penetration testing is an important part of any overall network security strategy. Progent's security experts can run thorough penetration tests without the awareness of your company's in-house network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth PEN Assessment Services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup product vendors to create ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and enable transparent backup and fast restoration of important files, apps, images, and virtual machines. ProSight DPS lets your business avoid data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or application bugs. Managed backup services in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are asked to verify your identity on a device that only you have and that is accessed using a separate network channel. A broad selection of devices can be utilized as this second form of authentication including a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For details about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's security consultants can provide unique specialized help in key facets of network protection including:
Vulnerability Evaluation and Compliance Testing
Progent provides expertise with security evaluation tools such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network scans to reveal possible security problems. Progent has broad skills with these utilities and can assist your company to understand assessment results and react appropriately. Progent's certified security engineers also offer web software testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with major global security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including in-place wireless appliances as well as mobile handsets. Find out the details about Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical support for Cisco's complete family of security and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Get more details concerning Cisco Security, Virtual Private Network and Aironet Wireless Support.
Additional Firewall and Virtual Private Network Solutions
In addition to supporting a wide range of protection technologies from Microsoft and Cisco, Progent offers businesses of any size top-level consulting for products from other important firewall and VPN suppliers. Progent's engineers can provide:
- Check Point Software Technologies Support
- WatchGuard Help
- Juniper and NetScreen Deployment and Support
- SonicWall Inc. Support
- Symantec Corp Help
Certified Information Security Manager (CISM) defines the core competencies and international benchmarks of performance that information technology security managers are expected to achieve. It provides executive management the assurance that those who have earned their CISM have the experience and knowledge to offer effective security management and consulting services. Progent can offer a CISM-certified support professional to assist your enterprise in key security areas such as information protection governance, risk management, information security program control, and crisis response management.
Find out more details about Progent's CISM Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP accreditation as a result of verified professional work, extensive study, and formal testing. CISSP Certification recognizes expertise in an international standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and test systems, access control methodology, software development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.
Get more details about Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP status as a result of thorough examination and extensive experience. field experience with information security architecture. ISSAP consultants have comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.
Read more information about Progent's ISSAP Certified Secure System Architecture Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor accreditation is a recognized qualification that indicates mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified security audit engineer able to assist businesses in the areas of information systems audit process, information technology governance, systems and infrastructure lifecycle, information technology support, protecting data assets, and business continuity planning.
Read more information concerning Progent's Certified Information Systems Auditor Support Services.
CRISC Risk Management Consultants
The CRISC program was initiated by ISACA to verify a consultant's skills to plan, deploy, and maintain information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to help you to create and execute a workplace continuity plan that follows leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is a good fit the services available from Progent's CISA-Premier security engineers for impartially assessing your IS management mechanisms and with the expertise of Progent's CISM-certified consultants for implementing company-wide security policies and procedures.
Find out additional information concerning Progent's CRISC-certified Network Risk Management Support.
Global Information Assurance Certification Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security engineers. GIAC's goal is to ensure that an accredited security consultant has the knowledge appropriate to deliver services in critical categories of system, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States National Security Agency (NSA). Progent offers the help of GIAC certified professionals for all of the network security services covered under GIAC accreditation topics including auditing perimeters, incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Learn more details concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Consulting Services
If your organization is located in Charlotte North Carolina and you're trying to find cybersecurity consulting, telephone Progent at
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
24-Hour Exchange Migration Consulting Services
Exchange 2010 Upgrade Services
Progent's Microsoft and Cisco-certified network experts can assist you to determine the benefits of Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, lowering the expense of hardware and service, simplifying management, and consolidating your vital communications technologies.
Microsoft Dynamics GP System Update Consultants
Microsoft Dynamics GP Migration Specialists
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided integration, customization, training, and debugging since the product's original release. Progent can provide advanced expertise for updating out of date Dynamics GP deployments. Progent can assist you to plan, pilot, and implement an efficient migration from a a legacy version to the newest edition of Microsoft Dynamics GP.
Hornetsecurity Altaro VM Backup Integration On-site Technical Support
Hornetsecurity Altaro VM Backup Replication Online Help
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Polycom RTX Telepresence Consultancy
Immersive Telepresence IT Consultants
Progent offers access to a veteran specialist with extensive experience installing, managing, and upgrading telepresence systems from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management team, your ISP, and your video conferencing technology supplier to assist your organization maximize the strategic value of your telepresence solution.
Setup and Support Altaro VM Backup Management
Hornetsecurity Altaro VM Backup Restore Online Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Windows 2000 Consultant Services
Network Consultant Microsoft Windows 2000
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test installations to reduce the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Meraki Dashboard Cloud Management Small Office IT Outsourcing
DNA Center Management Computer Service Providers
Progent's Cisco-Certified network engineers can help you to use Cisco's management tools alongside a variety of powerful third-party products to build a comprehensive network management solution in order to keep your environment running reliably, fully utilize expensive resources, protect your data, revive rapidly from device breakdown or deliberate attacks, and enable you to add or repurpose network resources sensibly and affordably as your business grows.
SQL Server Applications Consulting
Microsoft SQL Server IT Consulting
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Consulting ProSight Data Protection Services
Consultants ProSight DPS Backup and Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Network Security Evaluation WatchGuard Fireware
WatchGuard Fireware Forensics Services
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Apple OS X and macOS Technical Support
Apple Mac IT Consultant
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.
Technical Support Outsource Cisco Remote Access
Network Management Services Cisco Access Point
Progent offers fast remote access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your environment via advanced remote support utilities to provide fast and affordable analysis and remediation of urgent network problems.
Juniper J Series Firewall information Systems Audit
Juniper J4350 Router Security Consultant
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consultancy ransomware business recovery
ransomware business recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Support Services SQL Server 2017 Reporting Services
SQL Server 2017 Always Encrypted Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Small Business IT Outsourcing Professionals
Engineers CIO Outsourcing
Progent is structured to provide in-depth online consulting for all technologies associated with today's small company IT systems and offers a variety of strategic, on-demand support services including a temporary CIO to offer senior-level IT design and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, best-practices project management for critical projects such as site moves oroperating system migrations, Cisco-certified consultants for designing high-performance and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, enhance, or troubleshoot business application programs.
Network Testing Lab Consulting Services
System Testing Specialist
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Meraki MX router Outsourcing
24-7 ISR 1000 Router IT Consultant
Cisco offers a full product line of routers including routers designed to provide the security, bandwidth, and availability required by customers from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
ransomware cleanup and file restore Technology Professional
Biggest ransomware protection Professional
Progent's seasoned ransomware recovery consultants can help your business to restore a network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.
Supplemental Call Center Support Outsourcing
Outsourcing Service Desk Sharing
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Troubleshooting Windows Server 2016 Software Load Balancing
Consultant Services Windows Server 2016 Cloud Witness
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
ProSight Data Backup and Restore Services Engineers
Engineers Offsite Managed Backup and Recovery Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Online Help Microsoft CRM
Word Technology Consulting
Progent's team of application experts can provide advanced consulting, software programming, deployment assistance, and online training for leading business applications covering key areas including ERP and MRP, financials, management reporting, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services online, Progent can assist clients throughout the U.S. to eliminate the lost productivity and fees related to travel and on-premises visits without compromising the high quality of consulting services.
Microsoft Exchange 2000 Outsourcing IT Support
Cisco and Microsoft Support and Setup Virus Protection
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Linux Network Monitoring, Nagios and MRTG Consultants
Linux Network Monitoring, Nagios and MRTG Consulting
Nagios and MRTG are powerful, Open Source monitoring utilities that operate with Linux and can be used to monitor UNIX/Linux environments, MS Windows networks, or multi-OS situations where Linux and Microsoft Windows run side by side. The Nagios monitor lets system managers to track system services including POP3, HTTP, SSH, and PING. MRTG permits you to graph the traffic in and out of SNMP network appliances including servers, routers, and switches. Progent's system integration engineers can assist you to use both these programs to streamline and troubleshoot your system.
Mac Online Consult
Security Consulting Firms Mac
Progent offers nationwide remote phone support and troubleshooting services for businesses who run Apple Mac networks or whose IT systems include a mix of Mac with Microsoft Windows technology. Progent's engineers offer Mac clients a variety of IT services such as desktop support, upgrading to the most recent edition of Mac OS X from earlier editions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Online IT help provides optimum return for your information technology budget by preserving client efficiency and limiting the hours billed for network repair services. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the most difficult system issues.
Best Practices Security Consulting Firm
Access to External Support Databases Consulting Service Firm
Progent's team of Microsoft and Cisco Premier experts average longer than a decade of real-world professional background, at the forefront of network service, performing a wide range of IT projects for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not only expert IT capability, but also a support engineer with proven approaches for applying technical knowledge to solve real-world IT problems efficiently.
Network Security Protection Bulletins information Systems Audit
Security Threat Bulletins Firewall Setup
This page contains current updates on security threats, fixes, and best practices. Call or email Progent if your organization needs assistance securing your network against the latest cybersecurity threats.
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