For fast remote help with computer security problems, companies in Charlotte North Carolina can find expert troubleshooting by contacting Progent's certified security professionals. Progent's online service staff is ready to offer efficient and affordable assistance with security problems that threaten the viability of your IT network. Progent's accredited engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's broad range of consulting services covers firewall technology, email security, protected network design, and disaster recovery preparedness. Progent's technical support staff has earned the industry's top security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.
Progent provides remote security help on a by-the-minute model with no minimum minutes and no extra charges for sign-up or off-hour support. By charging per minute and by delivering top-level support, Progent's pricing policy keeps costs under control and eliminates scenarios where quick solutions result in big expenses.
Our Network Has Been Attacked: What Can We Do?
In case your business is now faced with a network security emergency, visit Progent's Urgent Online Computer Help to find out how to receive immediate assistance. Progent has a team of seasoned network security specialists who offer remote and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future attacks.
For organizations that have planned in advance for an attack, the formal incident response model promoted by GIAC is Progent's preferred method of responding to a serious security penetration.
Overview of Security Support Services
Coordinating computer protection and preparedness for restoring critical data and functions after an attack demands an on-going effort that entails an array of tools and processes. Progent's security engineers can support your organization at any level in your efforts to secure your IT network, from security evaluation to designing a complete security strategy. Important areas covered by Progent's experts include Security Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Attacks.
Designing and Implementing Secure Environments
Every company ought to develop a carefully considered security plan that includes both preventive and reactive elements. The proactive plan is a set of steps that works to reduce security gaps. The reactive strategy specifies procedures to help security staff to assess the damage resulting from an attack, remediate the damage, document the experience, and revive network activity as quickly as feasible. Progent can advise you how to design protection into your company processes. Progent can set up scanning utilities, define and execute a secure IT infrastructure, and propose processes and policies that will enhance the safety of your network. Progent's security professionals are available to help you to set up a firewall, design protected remote access to email and data, and install an efficient VPN.
If you are looking for an affordable option for jobbing out your network security management, Progent's Round-the-clock Monitoring Services feature continual online system monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that comply with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Restoration and Failure Analysis
Progent has expertise in restoring systems and servers that have been hacked, are in question, or have stopped working because of a security penetration. Progent can show you how to evaluate the damage resulting from the attack, return your company to ordinary business operations, and retrieve information lost owing to the breach. Progent's security engineers can also perform a thorough forensic analysis by examining activity logs and utilizing a variety of proven assessment tools. Progent's background with security problems reduces your off-air time and permits Progent to propose effective measures to avoid or mitigate new assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to reconstruct an IT network compromised by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware cleanup and restoration consulting.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a break-in and are least able to mount a rapid and forceful response. The more lateral movement ransomware is able to make inside a victim's system, the longer it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses to identify and isolate infected servers and endpoints and protect clean assets from being penetrated. If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home Cybersecurity Expertise
Work-from-Home (WFH) workers commonly utilize their own computing devices and usually operate in a unsecured physical space. This situation multiplies their vulnerability to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user training, and the creation of security policies built on best practices. Progent's seasoned group of Work-from-home solutions consultants can assist your business to plan, configure and manage a compliant security solution that protects vital information assets in environments that incorporate telecommuters.
Patch Management Services
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving IT system. In addition to maximizing the protection and reliability of your IT network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business projects and activities that derive the highest business value from your network. Read more about Progent's patch management services.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Backup
Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services, a selection of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your data backup processes and enable non-disruptive backup and fast restoration of vital files, applications, images, and virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware breakdown, natural calamities, fire, malware such as ransomware, human error, malicious employees, or software bugs. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are requested to confirm your identity on a device that only you have and that uses a separate network channel. A broad selection of out-of-band devices can be utilized as this added means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. To learn more about Duo identity validation services, visit Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's seasoned consultants offer unique support in vital facets of IT protection such as:
Information Risk Audits and Compliance Testing
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic network scans to identify possible security gaps. Progent has extensive experience with these utilities and can assist your company to analyze assessment results and respond efficiently. Progent's security engineers also can perform web software validation and can conduct thorough assessments of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as HIPAA, PCI, and ISO. Also, Progent can evaluate the strength of your wireless protection covering stationary wireless equipment as well as portable handsets. Find out more details concerning Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth technical support for Cisco's complete family of security and Virtual Private Network solutions such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Learn more details concerning Cisco Protection, VPN and Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
Stealth Intrusion Testing Services
In addition to being expert in a broad array of security technologies available from Microsoft and Cisco, Progent offers companies of any size top-level engineering services for products from other major firewall and VPN vendors. Progent's consultants offer:
Stealth intrusion checking is a vital method for allowing businesses to understand how susceptible their information systems are to serious threats by showing how well network protection policies and technologies hold up to planned but unpublicized penetration efforts instigated by veteran security engineers utilizing the latest intrusion methods. Learn additional details concerning Progent's Penetration Testing Services.
CISM Security Support Expertise
Certified Information Security Manager (CISM) defines the basic competencies and international benchmarks of service that information technology security professionals are expected to achieve. CISM offers executive management the confidence that those who have been awarded their accreditation have the experience and skill to offer effective security administration and engineering support. Progent can offer a CISM support professional to assist your organization in critical security areas such as information security governance, risk assessment, information protection process management, and incident response support.
Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP certification through verified experience, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management procedures, security architecture and test systems, connection control methodology, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.
Learn more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP accreditation following thorough examination and substantial hands-on work with information security design. ISSAP security experts have comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Get additional details concerning Progent's ISSAP Certified Secure IT Architecture Consulting Support.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering theory and processes in system development, review and evaluate system security designs according to cybersecurity engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Support Services
The CISA credential is an important achievement that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit consultant able to help businesses in the fields of information systems audit services, IT administration, network assets and infrastructure planned useful life, IT support, protecting data resources, and disaster recovery preparedness.
Find out the details about Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC-certified Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's ability to plan, implement, and support information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to help your company to create and execute a business continuity strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget. Progent's risk management services are a good fit the support available from Progent's CISA-Premier security engineers for impartially assessing your IT control mechanisms and also with the services of Progent's CISM-certified consultants for defining company-wide security policies.
Find out additional information concerning Progent's CRISC Network Risk Management Expertise.
Global Information Assurance Certification Support Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security experts. GIAC's goal is to ensure that a certified professional possesses the knowledge necessary to provide support in vital categories of network, information, and application security. GIAC accreditations are acknowledged by businesses and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the assistance of GIAC certified professionals for all of the network security disciplines covered within GIAC certification programs such as assessing perimeters, incident response, intrusion detection, web application security, and SIEM solutions.
Read more details concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Consulting Services
If your company is situated in Charlotte North Carolina and you're looking for cybersecurity help, phone Progent at 800-993-9400 or go to Contact Progent.
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Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina State