To get fast online assistance with network security problems, businesses in Charlotte North Carolina can find world-class support by contacting Progent's security professionals. Progent's online support consultants are ready to offer effective and economical help with security problems that are impacting the viability of your IT network. Progent's accredited consultants are certified to support environments based on Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide expert help for critical cybersecurity and recovery solutions such as AI-based End Point Protection and Response, Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-premises backup. Progent's broad selection of services encompasses firewall configuration, email security, secure network architecture, and disaster recovery planning. Progent's technical support staff has been awarded the industry's top security accreditations including Global Information Assurance Certification and Certified Information Systems Security Professional.
Progent provides remote security help on a per-minute basis without minimum times and without additional fees for sign-up or off-hour service. By charging per minute and by delivering top-level support, Progent's billing model keeps expenses under control and eliminates situations where quick fixes entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support staff may take longer to become aware of a breach and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to make inside a victim's system, the longer it will require to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist you to locate and quarantine infected devices and guard clean assets from being penetrated. If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Do We Do Now?
In case you are currently faced with a security crisis other than ransomware, visit Progent's Emergency Remote Network Support to see how to receive fast assistance. Progent has a team of veteran network security specialists who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to guard against future exploits.
For companies that have prepared carefully for being hacked, the step-by-step post-attack handling procedure outlined by GIAC is Progent's approved method of handling a serious security penetration.
Overview of Security Support Services
Coordinating network protection as well as planning for restoring critical data and functions after an attack requires an on-going process involving a variety of technologies and processes. Progent's certified security engineers can assist your business at all levels in your efforts to protect your information system, ranging from security audits to designing a comprehensive security plan. Some technologies supported by Progent's experts include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Based Spam and Viruses.
Planning and Building Secure Environments
Any business ought to have a carefully considered security strategy that incorporates both proactive and reactive activity. The proactive plan is a collection of steps that works to reduce vulnerabilities. The reactive plan defines procedures to assist IT staff to evaluate the damage caused by an attack, repair the damage, document the experience, and restore network activity as quickly as possible. Progent can show you how to design security into your company operations. Progent can install scanning software, define and build a safe computer infrastructure, and recommend processes and policies to maximize the safety of your computing environment. Progent's security experts are available to assist you to set up a firewall, deploy protected online and mobile access to email and data, and install an effective virtual private network.
If you are interested in an economical option for jobbing out your security administration, Progent's 24x7 Network Support Options include continual online system tracking and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that comply with regulatory security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Recovery and Failure Analysis
Progent has skill in recovering networks and devices that have been hacked, are suspect, or have ceased to function because of a security breach. Progent can help determine the losses resulting from the breach, return your company to normal functions, and recover information lost owing to the attack. Progent's certified engineers can also oversee a comprehensive failure evaluation by examining event logs and using other advanced assessment tools. Progent's experience with security problems reduces your off-air time and permits Progent to suggest effective measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the help of experienced ransomware recovery experts with the knowledge to restore an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To learn more, visit ransomware removal and restoration services.
Work-from-Home Cybersecurity Solutions
Work-from-Home employees typically use their personal computers and usually operate in a poorly secured physical space. This multiplies their vulnerability to malware attacks and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user education, and the creation of policies based on leading practices. Progent's veteran group of Work-from-home solutions consultants can help you to design, implement and manage a compliant cybersecurity solution that protects critical IT resources in environments that incorporate remote workers as well as hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. In addition to optimizing the security and reliability of your computer network, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management stack that includes AI software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in a few minutes to protect popular endpoints against modern assaults such as ransomware, familiar and brand-new malware, trojans, hacking tool sets, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first EDR response tool activated by Progent to gain control and visibility of a client's network at the outset of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, automated assessment of your network so you can find, rank, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. NodeZero pentests can insert decoys called tripwires like bogus credentials to find out when your system is under attack across key attack paths. Tripwires provide enough detail to make it possible to react promptly with your SIEM workflows before an attacker can wreak havoc. Progent can provide the support of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to design and implement a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-premises, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis solutions powered by on NodeZero's pentest products, see Consulting Support for NodeZero's Pentest Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is a key part of any overall network security plan. Progent's security experts can run extensive penetration checks without the awareness of your organization's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently observed. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup operations and enable transparent backup and rapid restoration of vital files, apps, images, plus virtual machines. ProSight DPS helps you protect against data loss caused by hardware failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or application glitches. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be used for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's certified security engineers offer world-class specialized help in key areas of IT security such as:
Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network tests to identify potential security gaps. Progent has extensive experience with testing tools and can assist you to understand audit results and react appropriately. Progent's certified security engineers also offer web software testing and can perform thorough assessments of corporate-wide security to assess your company's compliance with important industry security specifications including HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances plus portable devices. Find out the details concerning Progent's Security Vulnerability Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical support for Cisco's complete range of protection and Virtual Private Network solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Meraki cloud-managed APs, and Catalyst switches. Find out additional information about Cisco Security, Virtual Private Network and Wireless Support.
Other Firewall and Virtual Private Network Technologies
As well as supporting a wide array of network security technologies from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for security products from other major firewall and VPN suppliers. Progent's consultants can provide:
Learn more information about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status through verified professional work, rigorous study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration practices, security architecture and test systems, connection control systems, applications development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Learn additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts have earned ISSAP status after rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts have acquired in-depth understanding of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of architecture security.
Get the details about Progent's ISSAP Accredited Protected System Infrastructure Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering best practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Consulting Services
The Certified Information Systems Auditor accreditation is a prestigious achievement that indicates mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Certified security consultant able to help businesses in the fields of information systems audit services, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting information assets, and disaster recovery preparedness.
Learn more details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC-certified Network Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's ability to design, implement, and support information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are a good fit the support provided by Progent's CISA-Premier consultants for objectively assessing your IS control mechanisms and also with the services of Progent's CISM-certified experts for defining company-wide security policies.
Get more information about Progent's CRISC-certified Network Risk Management Expertise.
Global Information Assurance Certification Support Services
Global Information Assurance Certification was established in 1999 to validate the skill of computer security professionals. GIAC's mission is to assure that an accredited security consultant possesses the knowledge needed to deliver services in critical categories of system, data, and application software security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency. Progent offers the expertise of certified consultants for any of the security services covered under GIAC certification programs such as auditing networks, incident response, intrusion detection, web-based application security, and SIEM solutions.
Read more details concerning Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Help
If your company is situated in Charlotte North Carolina and you need computer security help, call Progent at
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
City | Address | Phone | Link |
Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |