To get fast online assistance with network security problems, companies in Charlotte, NC, can find world-class expertise by contacting Progent's security engineers. Progent's online support staff is ready to offer efficient and economical assistance with security problems that threaten the viability of your IT network. Progent's accredited engineers are premier to provide help for systems based on Microsoft, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide selection of services covers firewall technology, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support staff has earned the world's most advanced security accreditations including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP).
Progent offers remote security support on a by-the-minute basis without minimum call duration and without extra charges for setup or after hours service. By billing by the minute and by delivering top-level help, Progent's pricing model keeps costs low and avoids scenarios where quick fixes turn into big bills.
Our System Has Been Hacked: What Can We Do Now?
If your business is currently faced with a network security emergency, refer to Progent's Urgent Remote Computer Help to see how to receive fast aid. Progent has a team of veteran cybersecurity experts who can provide remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future attacks.
For businesses who have planned carefully for being hacked, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a major security penetration.
Introduction to Security Support Services
Managing data security plus staying ready for recovering vital information and systems after a security breach demands a continual effort that entails an array of tools and processes. Progent's certified consultants can assist your organization at any level in your attempt to protect your information system, from security assessments to creating a complete security strategy. Key areas covered by Progent's security consultants include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from Email-Based Attacks.
Planning and Building Protected Environments
Every business ought to have a carefully thought out security strategy that incorporates both proactive and reactive elements. The proactive plan is a set of steps that helps to minimize security gaps. The post-attack plan defines activities to help IT personnel to assess the losses resulting from a breach, remediate the damage, record the event, and revive network activity as quickly as feasible. Progent can advise you how to incorporate security into your company operations. Progent can set up auditing software, create and build a secure network infrastructure, and propose procedures and policies that will maximize the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy safe online and mobile access to e-mail and data, and configure an effective virtual private network.
If your company is looking for an economical option for outsourcing your network security administration, Progent's Round-the-clock Monitoring Services include automated online system tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud-based infrastructure and that comply with regulatory data security requirements. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Recovery and Failure Analysis
Progent provides expertise in restoring systems and devices that have been compromised, are quarantined, or have failed as a result of a security breakdown. Progent can show you how to determine the damage resulting from the assault, restore ordinary business operations, and recover data compromised as a result of the assault. Progent's certified engineers can also oversee a comprehensive failure evaluation by examining activity logs and utilizing a variety of proven assessment techniques. Progent's experience with security problems minimizes your off-air time and allows Progent to suggest effective measures to avoid or mitigate future attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the knowledge to reconstruct an environment compromised by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware cleanup and recovery services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the entire threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Read more about ProSight DPS Managed Cloud Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran engineers can provide unique expertise in key facets of network security such as:
Vulnerability Evaluation and Security Compliance Assessment
Progent offers expertise with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic network tests to uncover potential security gaps. Progent has broad experience with these utilities and can help your company to analyze assessment reports and react appropriately. Progent's certified security consultants also provide web application testing and can perform expert evaluation of enterprise-wide security to assess your company's compliance with key global security specifications such as FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances plus portable devices. Find out additional information concerning Progent's Security Vulnerability Audits and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's complete range of protection and VPN technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Learn additional information concerning Cisco Security, VPN and Wireless Expertise.
Additional Firewall and Virtual Private Network Solutions
Stealth Penetration Testing Services
In addition to being expert in a broad range of security solutions from Microsoft and Cisco, Progent can provide organizations of any size top-level engineering services for technologies from other popular firewall and VPN vendors. Progent's engineers can provide:
Stealth penetration checking is a valuable method for allowing organizations to determine how exposed their information systems are to potential threats by testing how thoroughly network protection procedures and mechanisms stand up to authorized but unannounced intrusion attempts launched by veteran security engineers using the latest intrusion techniques. Get additional information concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager defines the basic skills and worldwide standards of performance that information technology security professionals are required to achieve. CISM provides business management the confidence that consultants who have earned their certification have the experience and skill to offer efficient security administration and consulting support. Progent can provide a CISM-certified expert to help your enterprise in key security disciplines including information security governance, risk assessment, data protection program management, and crisis response support.
Read more information about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management procedures, security design and test systems, access permission methodology, applications development security, business processes security, physical security, encryption, telecommunications, network security, and business continuity planning.
Find out more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Premier security consultants have been awarded ISSAP certification following rigorous testing and substantial hands-on work with information security architecture. ISSAP consultants have in-depth knowledge of access management mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.
Learn additional details concerning Progent's ISSAP Certified Protected Network Architecture Consulting Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to follow current system security engineering principles and processes in system development, review system security designs according to security engineering leading practices, produce viable system designs that incorporate compliant security features for all key system functions, develop effective configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Consulting Services
The CISA credential is a prestigious qualification that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo an exhaustive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security professional able to help companies in the areas of information systems audit process, IT administration, network assets and architecture planned useful life, information technology support, protecting information resources, and disaster recovery preparedness.
Read more details concerning Progent's CISA Professional Expertise.
CRISC-certified IT Risk Mitigation Specialists
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to plan, deploy, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and execute a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support available from Progent's CISA-Certified consultants for impartially evaluating your IT control design and with the expertise of Progent's CISM-certified experts for designing security policies.
Find out the details concerning Progent's CRISC IT Risk Management Services.
Global Information Assurance Certification Professional Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security experts. GIAC's goal is to assure that an accredited professional possesses the skills necessary to provide support in vital categories of system, information, and application security. GIAC accreditations are recognized by businesses and government organizations around the world including United States National Security Agency (NSA). Progent can provide the support of certified consultants for all of the network security capabilities addressed under GIAC accreditation topics including assessing security systems, incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Learn additional information concerning Progent's GIAC Information Assurance Support.
Contact Progent for Network Security Support
If your business is situated in Charlotte or anywhere in North Carolina and you're trying to find cybersecurity support services, call Progent at 800-993-9400 or see Contact Progent.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina