Charlotte Ransomware Defense and Recovery Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to take longer to become aware of a penetration and are least able to mount a quick and coordinated defense. The more lateral movement ransomware can achieve inside a target's network, the more time it takes to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Charlotte metro area to identify and isolate infected devices and guard clean resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Charlotte
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible system restores. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and basically sets the IT system back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a ransom fee in exchange for the decryption tools needed to unlock encrypted files. Ransomware assaults also try to exfiltrate information and hackers demand an extra ransom in exchange for not publishing this information or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can be a major issue according to the sensitivity of the stolen data.

The restoration work subsequent to ransomware breach involves a number of crucial phases, the majority of which can be performed in parallel if the recovery workgroup has enough people with the required experience.

• Containment: This urgent initial step requires arresting the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes include isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
• System continuity: This covers restoring the network to a minimal acceptable degree of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical apps, network topology, and protected remote access. Progent's recovery experts use state-of-the-art workgroup platforms to coordinate the multi-faceted restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's managers and network support group to prioritize activity and to get critical services on line again as quickly as feasible.
• Data restoration: The effort necessary to restore files impacted by a ransomware assault varies according to the state of the systems, the number of files that are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For instance, undamaged OST files may have survived on employees' desktop computers and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users.
• Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical anti-virus tools implemented by some of the world's largest corporations such as Netflix, Citi, and Salesforce. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in a single integrated platform, ProSight ASM lowers TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance carrier, if any. Services consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; checking adherence to anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; building a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-attack condition; and reprovisioning computers and services.
• Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps your IT staff to assess the impact and brings to light weaknesses in rules or work habits that need to be corrected to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is typically given a high priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other key activities such as operational resumption are pursued concurrently. Progent has a large team of information technology and cybersecurity professionals with the knowledge and experience needed to perform activities for containment, business resumption, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Consulting in Charlotte
For ransomware system recovery consulting in the Charlotte area, call Progent at 800-462-8800 or see Contact Progent.