Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to be slower to become aware of a break-in and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to make within a target's system, the longer it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can assist organizations in the Charlotte metro area to locate and quarantine breached devices and guard undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Charlotte
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools required to unlock encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an extra settlement for not posting this information on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can be a big issue depending on the sensitivity of the stolen data.

The recovery process after a ransomware penetration has a number of crucial stages, the majority of which can proceed concurrently if the recovery team has enough people with the required experience.

  • Containment: This time-critical first step involves blocking the sideways progress of ransomware across your network. The longer a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities include isolating infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
  • System continuity: This involves bringing back the network to a basic acceptable degree of capability with the least delay. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also demands the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network architecture, and secure remote access management. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated recovery effort. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to get vital resources back online as fast as possible.
  • Data restoration: The work necessary to recover data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware attacks can destroy key databases which, if not gracefully shut down, might have to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications depend on Microsoft SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged OST files may have survived on staff PCs and laptops that were not connected during the assault.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the identical anti-virus technology used by some of the world's largest corporations such as Netflix, Citi, and Salesforce. By delivering real-time malware filtering, detection, mitigation, repair and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match precisely their pre-encryption condition; and recovering computers and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault travelled within the network helps you to evaluate the impact and highlights weaknesses in policies or processes that need to be corrected to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensics is usually given a high priority by the insurance provider. Because forensics can take time, it is critical that other key activities such as business continuity are performed concurrently. Progent has a large team of information technology and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services across the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to identify and integrate the undamaged parts of your IT environment after a ransomware assault and reconstruct them rapidly into an operational system. Progent has worked with leading cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting Services in Charlotte
For ransomware system recovery services in the Charlotte metro area, phone Progent at 800-462-8800 or visit Contact Progent.

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    Cisco's Meraki line of switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to assist your company to design and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, define policies to maintain compliance, develop and test a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

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  • SQL Server 2016 Integration Support SQL Server Business Intelligence Computer Engineer
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  • Services City Government Exchange School District Cisco Specialist
  • SharePoint 2016 Federated Search Support Services SharePoint Server farm Design Consulting Services

  • MCSE Expert Certified Clustered Windows Professionals
    Windows Cluster Network Consultants

    Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small organizations to reduce system downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help you to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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  • Small Business Private Clouds Consultant Services Private Cloud Hosting Consult
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  • Ryuk Remote Crypto-Ransomware Business Recovery Experts Charlotte Charlotte North Carolina
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  • Support and Setup SCOM 2012 Fabric Monitoring SCOM 2012 Cloud Monitoring Online Help
  • Suse Linux, Solaris, UNIX Integration Support Charlotte, Mecklenburg County Slackware Linux, Solaris, UNIX IT Consultants Charlotte, NC
  • Telecommuter Endpoint Management Online Support Services At Home Workforce Endpoint Management Network Consultant
  • Top Professionals Altaro O365 Backup 24-7 Altaro O365 OneDrive Backup Online Support
  • Top Quality Aironet 3700 Access Point Support Outsourcing Technical Support Aironet Wave 2 Wi-Fi Access Point

  • 1800 ISR Router Information Technology Consulting
    Catalyst 8300 Consulting

    Cisco offers a full array of routers that includes routers built to provide the security, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.

  • Top Quality Aironet Ruggedized APs On-site Technical Support Cisco Aironet 700 Access Point Consulting
  • Top Ranked Cisco GTP/GPRS Network Engineer Technical Support ASA 5550 Firewall

  • Computer Outsourcing Solaris Online
    Consulting Linux Remote

    Progent offers nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows technology. Online technical support provides optimum leverage for your information technology dollar by preserving client productivity and limiting the time charged for network repair services. Advanced remote access utilities and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISM certified security professionals to assist with the toughest system problems.

  • Top Ranked Consultant Services DopplePaymer ransomware hot line 24/7 ransomware rebuild Professionals

  • Telecommuter Services Support Outsourcing
    Call Desk for Remote Workers Technology Consulting

    Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that support teleworkers.

  • Top Ranked Microsoft Exchange 2003 Upgrade Support and Setup Microsoft Certified Onsite Technical Support Exchange 2003 Upgrade
  • Upgrading Solaris to Windows Solaris Upgrade Consultants
  • Urgent BlackBerry BES Server Professional BlackBerry Wireless IT Consultants

  • Online Help MSP360 Server Backup
    MSP360 VM Backup Online Help

    Progent's data protection experts can help your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, supports all popular public clouds, and permits businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human miscues, computer errors, malicious users, and external assaults such as ransomware.

  • Urgent Specialist Linux, Windows Windows and Linux Technology Consulting Services

  • Juniper Junos BGT Cybersecurity Consultancies
    Juniper Junos Configuration Testing

    Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's premier network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain environments that include a combination of Juniper's software platforms.

  • Urgent Work at Home Employees Consulting Experts near Charlotte - Set up Consulting Charlotte, United States Offsite Workforce Consulting Services nearby Charlotte - Solutions Guidance Charlotte, United States

  • Firepower Specialists
    Firepower Management Center Integration

    The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft BI Stack Design Firms

    Progent can provide remote and on premises expertise to assist your organization with any aspect of business intelligence reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI solution. Progent's management reporting consultants can help you to maintain your existing BI environment, assist you to upgrade reports and databases from an outdated reporting platform to a current one, and provide as-needed online mentoring tailored to your specific requirements. Progent's management reporting and analytics professionals offer experience in all popular BI reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

  • Virtual Help Desk Technology Consulting After Hours Supplemental Help Desk Support Outsourcing
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  • Windows 2022 Hyper-V Integration Windows Server 2022 migration Online Consulting
  • Windows Hyper-V 2016 Containers Support and Help Award Winning Hyper-V 2016 Management Professional
  • Windows Server 2012 R2 Multitenancy Online Support Windows Server 2012R2 Hyper-V Support Services
  • Windows Server 2016 Storage Spaces Direct Outsourcing Immediate Windows Server 2016 PowerShell Troubleshooting

  • Online Support Services Phone Support
    Remote Computer Support Consulting

    For mid-size companies looking for network consulting services, Progent can deliver a variety of options including on-site service, remote support, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, business relocation support, software development, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers professional onsite help for solving technical problems quickly and affordably.

  • Work at Home Cybersecurity Outsourcing 24/7/365 At Home Workers Endpoint Security Remote Support
  • Work at Home Employees Expertise near me in Charlotte - Infrastructure Guidance Charlotte North Carolina Charlotte Offsite Workforce Setup Consulting and Support Services
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  • SQL Server 2012 xVelocity Network Consultant
    Information Technology Consulting SQL Server Management Studio

    Progent offers the support of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and certified security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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