Fast Remote Troubleshooting for Charlotte North Carolina Networks
Immediate Remote Support for Charlotte NetworksFor companies in Charlotte North Carolina, Progent offers online help for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have delivered online support to businesses in every state in the United States. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to help with complex networking issues, as well as the services of CISA and CISSP-qualified security experts to help with high-level security design and troubleshooting jobs.

Progent's online support experts provide exceptional value due to the fact that they have the real-world background and have access to the sophisticated tools needed to solve most network problems rapidly. This reduces immediate expenses because solutions use up minimal chargeable minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your company benefits even more in indirect costs by reducing or avoiding network downtime and associated losses due to business discontinuity, disgruntled clients, idle employees, and de-focused management. Progent's advanced online consulting experience is especially valuable in environments that are dependent on public clouds for critical infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be useful.

Progent's pricing model for online support is designed to leverage your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are billed only for the services that you actually get. In contrast to typical remote support organizations, Progent asks for no startup fee or minimum job duration. Progent's per-minute granularity and clean model for billing do away with situations where quick fixes somehow turn into substantial invoices. Progent's penchant for disposing of technical issues quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined an array of optimized tools and field-proven processes that ensure the maximum degree of efficiency for remote consulting and troubleshooting for computer networks of all sizes. Progent offers secure VPN support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the engineers of Progent's remote service group to access your company's computer system remotely without compromising network security.

Progent's powerful service database system includes detailed records describing the support that Progent's customers have been provided. Progent's authorized consultants have access to the records of services rendered to every Progent client by every consultant. This archive of trouble tickets and solutions is stored as a conveniently exploitable internal knowledge base that permits Progent's remote support engineers to communicate their experiences with the whole team to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft open up additional massive technical databases and permit priority access to vendors' in-house product engineers with the result that Progent's online service experts can find the most efficient resolutions in the least time.

Remote technical services offered by Progent to customers in Charlotte North Carolina include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate services designed to allow small and mid-size businesses to utilize the same advanced technology deployed by many of the industry's leading enterprises. The ProSight series of network monitoring and management services addresses all key facets of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating tedious management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your Progent consultant so that all looming issues can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup/recovery system that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for special IT projects. Billing rates for longer-term consulting projects are set according to the level of expertise of the engineers involved. Progent's background in these special areas of information technology allows clients to execute major projects economically and on schedule. Progent's project-based remote engineering services include:

  • Call Center Support
    Progent's Help Desk Call Center support programs for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk consulting expertise can support you in building an efficient new Help Desk or improving your established one, identifying or enhancing Help Desk application software to address the particular needs of your business, or providing temporary phone support staff to reinforce your existing Call Center group to handle demanding scenarios such as software transitions, major upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran network professionals gives your workers in Charlotte North Carolina instant assistance from a dependable network service resource with years of background offering phone support and online diagnostics for computer environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a key enabler of company efficiency, and Progent's intent is to resolve and not just report network issues.

  • Applications Support: Education, Customization, and Integration
    Progent's Applications Experts staff offers online and in-depth engineering expertise and education in key application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can deliver expertise, programming, and education for popular Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information on Progent's expertise, programming, and training services, go to Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; cohesive management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Charlotte North Carolina remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to suit your business so your IT maintenance is proactive and automated. By spotting potential trouble spots before they evolve into full-scale emergencies, remote monitoring can ward off inconvenient and costly information system crises. Progent can also provide help with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or environments that support a variety of OS platforms.
How Your Charlotte Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent remote support with Windows, macOS and OS X, or Linux environments, go to Progent's Urgent Remote Support, telephone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Charlotte North Carolina, Progent's online network support specialists can provide effective and cost-effective system help the instant your business needs it. More than 15 years of providing remote repair services has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to refine remote connectivity technology to fix network problems quickly while avoiding the cost and lost time that comes with in-person service calls.

Even if your Charlotte business works with a local independent consultant or employs a full time organization that know how to deal with common computer issues, Progentís Microsoft and Cisco certified engineers are available to provide a convenient and seamless remote expansion of your local resources in cases when your regular service personnel either don't have the time or the experience to address unexpected network crises or especially complex integration problems.

Advantages of Progent's Network Help for Companies in Charlotte North Carolina
Progent's remote network troubleshooting services enable your Charlotte business to enjoy the advantages of timely, enterprise-level IT support without the cost of managing a full-time IT organization. Your information system will derive greater business value by becoming increasingly available, productive, and protected. Advantages to your company include:

  • Convenient remote expansion of your local support resources
    With most companies in Charlotte North Carolina, local computer support resources, whether represented by freelance consultants or a full-time IT staff, can deal with the majority of network problems. On the other hand, major troubles may spring up when your regular resources are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your local service personnel. In these instances, Progent's on-call support professionals offer an easy, quick, and affordable way to supplement your regular help and to convey valuable knowledge to increase your ability to resolve future problems locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller offices commonly rely on individual freelance consultants. Although freelance consultants have less internal costs than big service firms and can often charge marginally less, they are sometimes stretched too thin, making it hard to respond rapidly to urgent situations. If a freelance consultant is occupied with another customer, ill, on a trip, or in training, the absence of fallback personnel may force your business to go without assistance during an IT crisis. As your company expands, network unavailability and problems with vital applications become more expensive. The budget you thought you were saving on a freelancer can be consumed fast by lost productivity. Progent offers an on-call source of backup service experts to make sure your IT system is always up and running.

  • Create a Solid Foundation for Smooth Expansion
    Companies often begin with an information system implemented on a modest budget. Lacking a robust infrastructure, band-aid fixes often get thrown on top of a shaky foundation. As a company grows, reliability and scalability problems can hinder the productivity of the business. Such poorly designed systems need careful assessment, intelligent long-term planning, and extensive IT expertise to evolve to a system infrastructure that can provide the solid foundation to meet current business demands and simplify downstream expansion.

  • Interact with Problem Solvers Rather Than Technology Sellers
    Smaller organizations need advice and technical education to navigate through an increasingly complex array of product options capable of accelerating business growth and enhancing efficiency. These companies hardly need a network consultant who is trying to sell a certain vendor's technology. Network consulting and product selling can result in a situation where the recommended solution is built around a predetermined technology instead of the true needs of a business. Progent avoids these conflicts by selling only services instead of products. This enables Progent to align IT consulting with the real interests of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, range of technical background, refined support tools, and understanding of enterprise networking allow companies to escape the limitations associated with excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry background, at the front lines of IT service, performing a broad variety of IT projects for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not only expert technical help, but also a consultant with field-tested methods for using technical knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for phone support and in-person visits per minute. Consequently, you owe just for received support. Progent does not impose a higher rate for off-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and asks no retainer for support services provided during regular business hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates large invoices for fast fixes so you won't be forced to allow less critical problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has created a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or small service firms who offer minimal documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by every consultant to each customer. The practice of detailing and archiving service records allows more efficient support and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Automated Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service companies to offer 24x7 system tracking services powered by MS Operations Manager. MS Operations Manager allows your computer maintenance to be proactive rather than reactive. By uncovering potential issues before they result in downtime, system monitoring can save your IT network from stressful and costly availability disruptions.
How Does My Business Begin Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



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    Progentís Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for efficiently connecting people, groups and data. Microsoft SharePoint Server provides a common location for your workers or customers to connect to, organize, distribute and interact with relevant information, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and projects with the data theyíve created in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Progentís private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restore. You can use Progentís private cloud to avoid major investments in the acquisition, upkeep, and operation of computer hardware and facilities while achieving world-class levels of system availability and physical security.

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    Award Winning Microsoft Teams with Outlook Professional

    Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    After Hours SBS 2008 Configuration

    Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network support expert with hands-on background designing and integrating seamless, end-to-end business network solutions. Progent's SBS Server professionals have an average of over 10 years of background supporting business systems built on Microsoft technology. This experience ensures you success in installing, administering, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.

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  • ASA Firewalls with Firepower Remote Support Services
    Cisco ASA Firewall with Firepower Configuration

    Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.

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    On-site Support SQL Server 2016 Enterprise

    Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security, uptime, BOYD support, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and onsite support to help businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.

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    SQL Server 2016 Stretch Database Integration

    Microsoft SQL Server 2016 offers major improvements in speed, capacity, security and compliance, uptime, BOYD integration, and built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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  • Charlotte, NC Small Business Specialist
  • Microsoft Dynamics GP Remote Support Microsoft Financial Software Onsite Technical Support
  • Microsoft Exchange Server 2016 Migration Support Exchange Server 2016 Upgrade Technical Consultant

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    Google GCP Cloud Storage integration Consult

    Progent can provide affordable online and onsite consulting to help companies of any size to migrate any part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.

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    Windows 10 Configuration Consultant Services

    Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

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  • Microsoft Windows 2008 R2 Technical Consultant 24/7 Technology Consulting Windows Server 2008 Security
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    Microsoft Small Business Network Consulting Companies

    To deliver cost-effective network support for small companies, Progent offers full-service IT outsourcing plans that offer small organizations fast access to technical expertise without forcing you to recruit, educate, and manage an expensive in-house computer support team. Progentís IT outsourcing packages give you an economical alternative for building a protected and reliable system for your favorite Windows business productivity products such as Microsoft Office XP and Office 2003.

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    Spam filter Computer Service

    Progent's Microsoft-certified consultants have over 10 years of experience delivering unified communications solutions for customers ranging from small offices to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, design high availability email systems, and implement remote and wireless email access. Progentís Microsoft Exchange support services can assist you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you integrate Microsoft Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

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  • Open Now Offsite Workforce Consulting Experts near Charlotte - Collaboration Technology Expertise Charlotte/Douglas International Airport CLT Charlotte At Home Workforce Collaboration Systems Expertise Charlotte North Carolina
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    Check Point Sandboxing Firewall Configure

    Progent's Check Point Software experts can help you select and configure Check Point Software Firewall software and appliances powered by Check Point Software's security platform to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a single source for continuing technical support, maintenance, training, and design expertise.

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    Emergency SQL Server 2012 Reporting Services Network Consultants

    Progent offers the support of certified consultants as well as experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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    Top Quality SQL Server 2016 Online Consulting

    Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.

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    Progent provides nationwide remote phone support and consulting services for companies who operate Apple Mac environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's consultants offer Apple macOS and Mac OS X clients a variety of services including desktop support, migration to the latest version of Mac OS X from legacy editions of macOS and Mac OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad integration and management, or moving to Apple's iCloud. Online IT help provides maximum leverage for your information technology dollar by protecting client efficiency and shortening the time charged for network analysis and repair. Sophisticated online support utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE network experts and CISM certified security professionals to help you with the most difficult system issues.

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    Windows Server 2008 Hyper-VI Online Technical Support

    Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, create test programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to run new administration tools, and provide continuing consulting and tech support via budget-friendly alternatives such as Contact Center support and remote technical assistance.

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    24/7 IT Services Aironet 802.11ac AP Upgrade

    Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite integration and debugging support to assist your organization to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless access points to work with your specific office design, building structure, and anticipated network traffic.

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    Progent is structured to provide comprehensive remote consulting for all technical areas associated with todayís small business IT systems and offers a variety of strategic, as-needed support services such as a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical initiatives such as site moves orOS migrations, Cisco-certified experts for building and maintaining fast and robust infrastructure, security specialists to verify data protection and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or repair mission-critical applications.

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  • Windows 7 Migration Professional Microsoft Windows 7 Upgrade Integration Support
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    Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network for local, multi-location, cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and generate and test a DR/BC plan.

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  • ASA and PIX Firewalls Outsourcing
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    Progentís Cisco-Certified technology experts provide experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progentís network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Server 2019 and SQL Server Engineer Windows Server 2019 Remote Support
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  • iPhone and Office 365 integration Professional iPhone and Windows 10 integration Specialist
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