Charlotte Work from Home Employees Integration Support and Consulting
Voice/Video Conferencing Solutions Consultants
Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Charlotte company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand expertise for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Charlotte, North Caroline companies to succeed with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing products from leading vendors support online discussions, video and voice conferencing, chat, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to manage your existing conferencing environment and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video calling, persistent chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network infrastructure to host them.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Charlotte, North Caroline organization, phone
An index of content::
Windows 8.1 Security Integration Support
Microsoft Certified Windows 8.1 Work Folders Remote Support Services
Windows 8.1 is designed to power devices from smart phones and slates to power-user desktops. A wealth of new and improved features, including its touchscreen support and iconic tile user interface, provide a wide range of benefits for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up to speed with Windows 8.1 and make sure you gain significant business value from the operating system's many new and enhanced technologies.
MCSE Expert Certified Computer Engineer Remote Monitoring and Reporting
Comprehensive Event Management Support and Setup
Small to mid-sized businesses can now get all the advantages of Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced network service packages, mid-size businesses can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide small and midsize business networks world-class availability, protection and performance.
Network Engineer Tracking Service Costs
24-7 Service Reports Troubleshooting
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every consultant to every customer. The practice of documenting and archiving support records results in more effective service and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won't release vital service information.
Virtual Machine Hosting Consultant Services
Consulting Services Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network availability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers hosted in a secure and reliable data center on a fast, non-stop virtual server configured and maintained by Progent's computer service experts.
Aironet Outdoor Wi-Fi Access Point IT Consulting
Aironet 3700 Access Point Support
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite support for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to design and maintain Wi-Fi environments that include indoor and outside/industrial Aironet access points.
Solaris Security Team
Network Consultants Solaris
If your business has a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can assist your entire organization in a wide array of security topics including security administration procedures, security design and models, connection control systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are required to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to offer effective security management and engineering services.
Lync Server 2013 VoIP Consultants
Professionals Lync Server 2013 video conferencing
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support to help you to manage and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Technical Support Windows 2008 R2
MCSE Expert Certified Windows Server 2008 R2 Engineer
Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network experts can provide affordable remote engineering, technical support, and education services to help you to design, execute, and maintain Windows Server 2008 R2 to add substantial strategic value to your information system.
Small Business WAP121 IT Consultant
Small Business WAP321 Integration
Cisco's Small Business family of wireless access points are Linux-based units engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network consultants offer remote or on-premises integration and troubleshooting services to help your organization to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or topology.
Windows and UNIX Consulting Services
Solaris with Windows Consulting
Progent can help you to plan and implement a smooth migration from a UNIX-based information environment to a network powered by Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize business disruption by designing an effective transition plan that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, migration planning and validation, MS Exchange migration support, data and application porting, and server and mass storage transition and economization.
Dynamics 365 NAV Support and Integration
Dynamics 365 Business Central Technology Consulting Services
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory control, operations control, project management, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics Business Central consultants can assist you to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, onsite, or hybrid deployment model.
Windows 2008 R2 Technical Support
On-site Technical Support Windows Server 2008 DirectAccess
Windows Server 2008 is a major step forward in making information systems more protected and available, easier to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can assist your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, education, staffing, network monitoring, and security engineering expertise.
Support Services Network Load Balance
High Availability Networks Network Consultant
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore systems, and transparent maintenance. Progent's business continuity experts can assist your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery specialists can help you to design, implement, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and multi-location hot backup centers.
Microsoft Small Business Server Consult
Microsoft Small Business Server 2003 Help and Support
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server calls for a network expert with hands-on expertise and broad experience in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and servicing network solutions powered by the Microsoft SBS suite of servers and programs.
On-site Technical Support Microsoft Operations Manager
Microsoft System Center Operations Manager Network Consultants
Mid-sized companies can get all the advantages of System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Certified network support professionals. With Progent's economically priced network service programs, mid-size businesses can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size business networks world-class availability, security and performance.
Juniper J Series Gateway Secure
Juniper J2320 Router Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Configuration Microsoft Exchange
24-7 Microsoft Experts Specialist Exchange Server 2000 Upgrade
Progent is among the most qualified information technology consulting companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
VoIP soft phones Engineer Part Time Job
Home Based Jobs Universal Inbox Consultants
Progent's business climate will make you a more capable professional by improving your information technology skills and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the best consulting experts for you to operate with, providing an advanced network and communications infrastructure, using specialized application tools to deliver the highest quality of service, and by streamlining proven business structures for finding and maintaining customers.
Online Acrobat Writer Training Engineers
Online Office Outlook Learning
Progent provides live online instruction for popular desktop apps and operating systems including Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the benefits of traditional physical classroom seminars, including instant interaction between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of multiple workers. Available to individuals or groups of any size, Progent's virtual training allows the teacher to run the seminar from a remote office while the students can be spread across a campus or across the country. Virtual education supports powerful learning aids such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and personalized to specialized topics or extended in time and broader in scope.
Private Cloud Hosting Consulting
Private Clouds for Small Businesses Specialist
Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in an environment that delivers the highest level of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Top Quality Co-managed Support Desk Computer Engineer
Computer Engineer Shared Service Desk
Progent's Microsoft certified experts offer several service programs to help mid-size and large companies develop a cost-effective and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk software packages available and determine what packages might be too expensive, lack critical features, or align badly with your company's corporate culture. Progent also provides temporary staffing for organizations who want to reinforce their in-house Help Desk team for special projects or to substitute for vacationing or indisposed personnel.
System Center MOM Consulting
Comprehensive Event Management Professional
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced network service programs, mid-size businesses can select a simple co-sourcing service program built around System Center Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company information systems world-class reliability, security and performance.
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