Charlotte Work at Home Employees Solutions Support Partner
Video Conferencing Solutions Consulting
Enlarging your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Charlotte organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top value. Progent can provide support services ranging from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Charlotte, North Caroline organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing platforms from leading vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize multiple products to accommodate their different partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help your business to optimize your network architecture to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Charlotte, North Caroline company, phone
An index of content::
24/7 Technology Professional CISSP Certified Cybersecurity Auditor
Open Now CISSP Certified Cybersecurity Specialists
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of IT security. Progent can create efficient cybersecurity solutions that protect a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources distributed over multiple physical sites and public and private clouds.
Information Systems Firms Sharepoint
Installer Microsoft Project Server
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
XenApp and Citrix Access Gateway Support and Integration
Citrix XenApp Windows Application Delivery Specialist
Progent's Citrix consultants can assist your business to plan, deploy, manage, and troubleshoot a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain a remote datacenter that offers high availability, advanced protection, and rapid recovery.
ProSight Email Guard Content Filtering Consultancy
Specialist Email Image Spam Protection
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Google Cloud hybrid integration Programming Firm
Amazon AWS hybrid cloud solutions Engineer
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that combine on-premises resources along with public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
SQL Server 2012 Migration Computer Consultant
SQL Server 2012 Security Technology Consulting Services
Progent offers the support of certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Microsoft SMS IT Services
Systems Management Server 2003 Remote Technical Support
Progent’s Microsoft consultants offer small and medium size companies world-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager is the new title for the update management platform previously known as Systems Management Server. Configuration Manager offers a range of new features to Microsoft Systems Management Server 2003 including full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined operating system and application software installation, security patch control, software metering, and software license reconciliation. Progent's consultants can also assist you to migrate efficiently from Systems Management Server to System Center Configuration Manager.
Juniper Junos J-Web Audit
Juniper Junos Configuration Network Consulting
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows, UNIX, Solaris Technical Support
24-Hour UNIX, Windows Professional
Progent's UNIX family consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SCCM 2012 Device Management Support and Setup
SCCM 2012 Application Deployment Professionals
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Engineer Amazon EC2 endpoint
Amazon AWS migration Development
Progent can provide cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed support to assist you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Hybrid Office 365 solutions Online Consulting
MCSE Expert Certified Office 365 and Android Remote Support Services
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated email components to reduce capital expense and administrative hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, implement an efficient migration from your current Exchange system to one that includes Exchange Online, train your IT staff and users, and provide as-needed consulting and technical support.
MySQL DBA Specialist
MySQL migration Engineer
Progent offers affordable remote access to an Oracle-certified MySQL administrator or application programmer and can help businesses of all sizes to integrate and support MySQL in a dependable network infrastructure that provides high levels of performance, scalability, and security. Progent also has experience helping businesses port databases from Oracle to MySQL.
Remote Desktop Consulting Firms
Award Winning Computer Network Firms Notebook VPN
Progent's remote connectivity and smartphone synchronization experts can help you to plan and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing you to optimize the productivity of your off-site workers.
Remote Cisco Consultant Services Information Transfer
IT Training On-site Technical Support
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces little competition. Small businesses who utilize trusted independent service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and tested processes to make their networks more robust, protected, and efficient.
24/7 Remote Workforce Endpoint Management IT Consultants
Configuration Teleworker Endpoint Management
Progent can help small and mid-size companies to configure unified remote endpoint management and monitoring systems for administering devices used by at-home workers.
Office 365 Word Consultant Services
Consulting Microsoft Office Word
Progent's Office Word and Office 365 Word experts offer a wide selection of economical remote support services to assist your organization to maintain your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with other Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and online training tailored for your special requirements.
Online Technical Support Monitoring and Reporting
Immediate Operations Manager Technology Consulting Services
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced IT service programs, mid-size businesses can choose a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide small business information systems world-class availability, security and performance.
Desktop Technology Technology Support
Biggest Integration Specialist Microsoft Desktop
Progent can deliver a wide array of affordable online and on-premises support services to help you to configure, manage, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
24x7x365 Support Services Microsoft Hyper-V Virtual Server Administration
Microsoft Hyper-V Virtual Server Online Support
Progent's certified consultants can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's operation with your production applications, evaluate your network and server architecture for optimal operation with virtualization technology, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, provide expert consulting help for improving the protection of your virtual servers, establish and validate disaster recovery procedures that optimize network availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
Award Winning iPad patch management Consultants
24x7 Endpoint patch management Engineer
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers, infrastructure appliances such as routers and wireless APs, and IoT devices such as sensors and health monitors.
Deploying Phase: Implementation Configuration
Network Providers Deploying Phase: Implementation
In performing IT tasks for enterprise customers, Progent follows a structured approach based on specified milestones in order to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All facets are documented to make available a comprehensive summary of IT services performed and to assist in downstream network support.
Top Ranked Network Consultants Juniper Junos BGT
Juniper Junos CLI Intrusion Detection
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows Server 2019 System Insights Computer Consulting
MCSE Expert Certified Windows Server 2019 and SCOM Support and Setup
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Information Technology Consulting Companies Microsoft Office System
Open Now Microsoft Windows Tech Outsourcing
Progent imposes no service activation fee and requires no monthly commitment for services delivered during regular working hours. Progent's one-minute granularity avoids large invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed. .
Consultant Services Operations Manager
System Center Operations Manager Technology Consulting Services
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Network Consulting Help Desk
Biggest Microsoft, Cisco and Security Certified Experts Help Desk Software Selection and Deployment Consulting
The Helpdesk support model used by Progent's Technical Response Center offers small companies an dependable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by numerous engineering groups, optional 24x7 access to emergency assistance, escalation capability to world-class experts for solving even the most complex problems, service consistency and dependability, prompt follow through enforced by seasoned IT service administrators, a variety of easy-to-use techniques for initiating support jobs, and a high level of process visibility enabled by trouble ticket updates and accessible via a web-based portal.
Operations Manager Technology Consulting Services
Onsite Technical Support Remote Network Monitoring
Remote 24x7 network monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of network stability that was once limited to enterprises. Progent offers several RMM solutions delivered as economical service packages created to assist you to identify and fix a an array of IT network issues before they get big enough to hurt productivity.
24x7x365 802.11ax Migration IT Services
Wave 2 WiFi migration IT Services
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
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