Charlotte At Home Workers Integration Consulting Experts
Conferencing Systems Consulting and Support Services
Expanding your remote workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Charlotte organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Charlotte, North Caroline organizations to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and unified management.
Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from leading technology companies support online discussions, video conferencing, chat, and screen sharing for both local workers and at-home workers. Many organizations utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to maintain your current conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to tune your WAN infrastructure to run them.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Charlotte, North Caroline business, call
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Expert Microsoft Certified Technology Professional 64-bit Processing
64-bit Processing Consulting
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you want to keep plus the latest 64-bit versions of applications you wish to run.
Hybrid Office 365 solutions Troubleshooting
Office 365 Single Sign On Support Services
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Live Online Office 365 Training Security Consulting Companies
Online Visio Training Services
Progent offers customized online instruction for popular client apps and operating systems such as Microsoft Office Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of traditional physical classroom seminars, such as immediate communication between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many students. Offered to single students or classes of any size, Progent's live online training allows the instructor to conduct the seminar from a remote office while the students can be dispersed throughout an office or all over the the U.S. Live online instruction deploys proven learning mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specialized subjects or longer in time and broader in scope.
Relocation Consulting Services
Colocation Specialist
For corporations with branches in California or any area served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists offer a variety of network consulting services such as project planning, SOX compliance, site moves, enterprise security, system architecture, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent network architect can show you how to plan a multi-office information system that makes efficient use of collocation facilities and Internet hosting sites. Progent’s Microsoft Premier engineers can help major corporations plan, integrate and support major rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can help you configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Solaris Online Computer Specialist
Solaris Remote Engineers
Progent offers national remote help and troubleshooting services for businesses who run Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology dollar by protecting user efficiency and shortening the hours billed for network repair services. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security professionals to assist you with the most challenging system issues.
Private Cloud Hosting for Virtual Data Centers Specialists
Consultant Services Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting services are based upon mature virtualization techniques that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Small Business WAP500 AP Remote Support Services
Small Business WAP561 Remote Support
Cisco's Small Business family of access points are Linux-based devices designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless network consultants can provide remote or on-premises configuration and troubleshooting services to assist you to plan, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.
Monitoring and Reporting Online Help
Microsoft Experts System Center Operations Manager Onsite Technical Support
Mid-sized businesses can enjoy all the advantages of Microsoft Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's affordably priced IT support programs, mid-size organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size business networks world-class reliability, security and productivity.
Exchange 2013 Active Directory Network Consultants
Emergency Microsoft Certified Exchange 2013 Management Computer Consultant
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact key IT areas like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Supplemental Call Center Support and Integration
Virtual Call Desk Online Technical Support
Progent’s Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your IT team and Progent's pool of seasoned technical support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the top shared PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Certified Setup and Support Spam Filtering
Microsoft EMail Small Business IT Support Firms
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
24x7 Microsoft Technology Consulting Forefront Threat Management Gateway 2010
Forefront Threat Management Gateway Support and Help
Forefront Threat Management Gateway builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that acts as a single-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft engineers can help your company to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Nexus 5600 Switch Remote Support
IT Consultants Nexus Switch EIGRP
Nexus series switches are intended to provide the speed, expandability, availability, virtualization support, capacity, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite support expertise to assist your IT staff to design an efficient switch topology, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security and compliance tests, set up proactive monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities available for Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Computer Engineer Office 365 Deployment Readiness
Urgent Microsoft Certified Expert Support and Help Office 365 AD Connect
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly integrate local and cloud-based resources.
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