Charlotte Remote Workforce Connectivity Consulting and Support
Voice/Video Conferencing Technology Consulting and Support Services
Expanding your remote workforce may have a major effect on network architecture, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Charlotte organization to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand expertise for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Charlotte, North Caroline organizations to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from major technology companies support virtual meetings, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many organizations utilize multiple products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to optimize your WAN infrastructure to run them.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Charlotte, North Caroline company, call
An index of content::
Failover Clustering Windows 2008 Consultant
Clustering Windows Server 2008 Integration Support
The cluster feature set built into the high-end versions of Microsoft Windows Server 2008 is radically re-engineered to streamline the installation, configuration, and management of server clusters that offer greater levels of network dependability, security, performance, and flexibility. New or improved features include automated cluster Validation, easier configuration and deployment, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of Windows clustering, plan and implement an installation, educate your network support staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a workplace recovery procedure.
Biggest Windows Server 2008 BranchCache Engineer
Windows Server 2008 Hyper-VI Outsourcing
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create pilot programs and rollout plans, install Windows Server 2008 with your network environment and workload, train your IT staff how to use new administration tools, and deliver ongoing consulting and support via affordable options including Contact Center service and online technical support.
Specialist SCDPM 2012 Reporting
Troubleshooting SCDPM 2012 Upgrade
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to plan, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for resolving particularly stubborn issues, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Power Map Developer Firm
Immediate Access Developer
Progent can provide online and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting experts can help your company to support your existing BI environment, help you to migrate reports and databases from an outdated reporting product to a current solution, and deliver as-needed online training to meet your individual needs. Progent’s management reporting and analytics consultants offer expertise in the leading business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.
Solaris Remote Specialist
Solaris Remote Engineers
Progent provides national online technical support and troubleshooting services for companies that operate Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Online technical support provides maximum return for your information technology budget by preserving client efficiency and shortening the hours charged for network repair services. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA certified security professionals to assist you with the most challenging network issues.
Microsoft Report Designer Coder
Reporting Microsoft Management Reporter
Progent offers online and on premises expertise to help you with any phase of business intelligence reporting ranging from debugging or enhancing reports to designing and deploying an advanced BI solution. Progent's management reporting experts can help your company to maintain your current reporting system, help you to upgrade reports from a discontinued reporting product to a current solution, and provide as-needed online training tailored to your specific requirements. Progent’s business reporting consultants can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
24x7 Automatic Topology Mapping Online Technical Support
ProSight Infrastructure Monitoring Support Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that require critical software patches, or identifying the cause of performance bottlenecks.
64-bit Migration Engineer
Remote IT Consultants 64-bit Server
Progent’s Microsoft-certified engineers can assist you to update your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit desktop computing, plan an efficient migration strategy that minimizes operational interruptions, and provide inexpensive, expert online help to aid your company to install 64-bit desktop software and application programs on your existing hardware.
SCCM 2016 Software Inventory Integration
Technical Consultant SCCM 2016 Mobile Device Management
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Live Online Office 365 Training Computer Consulting Firm
Online Acrobat Writer Training Services
Progent's webinars offer small businesses the affordability, ease, and versatility of virtual seminars plus the effective pedagogic techniques of experienced teachers who employ sophisticated collaboration software to reproduce real-time, interactive classrooms. Progent can provide remote training for popular desktop applications including elements of Microsoft Office suite such as Excel, Word, Access, and Outlook: Dynamics accounting and analytics software such as MS Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Technical Support Services Postini
Antivirus Consulting
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by providing continually updated spam and virus blocking, policy management, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools as well as outbound email testing to help you repair your e-mail environment and specify and enforce company email policy.
Online Office Outlook Train
Solutions Provider Microsoft Desktop Apps Instruction
Progent offers customized remote instruction for popular client applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of conventional in-person seminars, such as immediate interaction between students and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the schedules of many trainees. Available to single students or groups of all sizes, Progent's virtual training permits the teacher to run the class from a remote office while the students can be spread throughout an office or all over the country. Virtual education supports proven learning aids like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specialized topics or extended in duration and broader in coverage.
24x7 Consultant Hybrid cloud solutions
24x7x365 Hybrid cloud Consult
Progent offers advanced remote consulting to help organizations connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine physical resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
24/7 Microsoft Hyper-V 3.0 Server Consolidation Technical Support
Microsoft Hyper-V 3.0 Server Consolidation Remote Support Services
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance productivity.
Best Consultant Services ISA 2000 Server
Microsoft Proxy Server Online Consulting
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Windows Server 2008 R2 Computer Consulting
Windows Server 2008 R2 IT Consulting
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and applications, train your IT personnel how to run enhanced administration utilities, and deliver ongoing consulting and tech support via low-cost options such as Contact Center service and remote technical support.
Microsoft Intune Networking Services
After Hours Microsoft Configuration Manager Small Business Network Support
Progent's Microsoft-certified consultants can help your company to automate desktop change and update deployment by delivering expertise with management tools like Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Two-factor Authentication Consultants
Zero Trust Security Online Support
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Microsoft 365 and Apple iOS IT Consultant
Remote Consulting Microsoft 365 Exchange Online and on-premises Exchange
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Consult Network Infrastructure Monitoring
Immediate Consultant Services ProSight IT Management Outsourcing
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain small internal network support teams with affordable help from world-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include flat-rate network management expenses, smart automation of common management processes, continual absorption of new technology, graceful migration from older technology to up-to-date solutions, improved alignment of information technology with business objectives, access to seasoned IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
MetroCluster Management Specialist
NetApp Clustered Data ONTAP Consult
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent's team of seasoned network experts can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network, and verifying your DR solution to verify compliance with industry standards and regulatory mandates.
VMware vCloud Director vCD Consult
Consultant Services VMware Cross vCenter NSX
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Microsoft Expert Windows and UNIX Consultants
Windows and Solaris Consultants
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide array of security topics such as security management procedures, security architecture and strategies, connection management products and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the core skills and international standards of knowledge that network security professionals are required to possess. These accreditations offer executive management the assurance that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security management and engineering help.
Network Consultants scom 2016 high availability
scom 2016 reporting server Help and Support
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for key applications by offering centralized, mixed-platform tracking of IT resources deployed throughout local datacenters and cloud environments. Progent's consulting group offers advanced remote and onsite support to help organizations of any size to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older versions or from other monitoring products, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Altaro VM Backup Planning Network Consultant
Emergency Altaro VM Backup Restore Online Troubleshooting
Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
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