Expanding your remote workforce may have a major impact on network infrastructure, security, and company processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Charlotte company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand guidance for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Charlotte, North Caroline companies to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Video Conferencing for Telecommuters
A broad range of video conferencing products from leading vendors support online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can assist you to manage your current conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business clients to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist your business to tune your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Charlotte, North Caroline company, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.

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    Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.

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    Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even longer distances. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided protection against local interference.

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    The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your company is planning on moving your main or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable consulting services including data center relocation, equipment installation and upgrades, infrastructure improvements, project management services, virtual server expertise, remote network monitoring, centralized system administration, software development, disaster recovery planning, data security evaluation, and the support of the Progent Test Lab.

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