Charlotte Work at Home Employees Solutions Support
Video Conferencing Systems Consulting Services
Expanding your remote workforce can have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Charlotte organization to select the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Charlotte, North Caroline organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Voice/Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading vendors support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many organizations utilize a mix of products to meet the needs of their various partners and customers. Progent can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Charlotte, North Caroline company, phone
An index of content::
CISM Security Management Consulting Services
CISM Certified Cybersecurity Management Engineers
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of skill that information security professionals are required to learn. CISM gives executive management the confidence that consultants who have qualified for their CISM certification have the background and knowledge to provide efficient security management and consulting services.
Top Rated Fault Tolerant Internet Connection Computer Consultants
Fault Tolerant Inter-Office Connection Support and Integration
Progent’s high availability system consultants provide reliability support, disaster recovery services, system load balancing, non-stop interoffice access, high-availability Internet architecture design, 24x7 data center services, and other 24x7 networking consulting to help your small business create a non-stop network for line-of-business applications. Progent has the background to design affordable, high-availability systems by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a fully mirrored Internet interface and efficient network load balancing.
Apple Mac Architecture Services
Apple Mac Infrastructure Network Consulting
Progent's Apple Mac networking consultants can help you with a wide array of system infrastructure areas including system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including VoIP and fast wireless networking. For business networks based solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to handle the complexity of designing, integrating, and maintaining a system architecture that is reliable, secure, productive and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
Microsoft LCS Server IM On-site Technical Support
Consultant Microsoft Live Communications Server
Microsoft Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package featuring advanced security, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced worker output, and better IP security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer online and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can assist you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement an efficient upgrade that will add business value to your information network
Microsoft Expert SharePoint Portal Server IT Consultants
Microsoft Office SharePoint Server 2007 Remote Consulting
Progent’s Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint provides a common spot for your workers or clients to access, organize, distribute and manipulate relevant data, files, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the data they’ve developed in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
Remote Support Services Extended Helpdesk
Helpdesk Sharing Onsite Technical Support
Progent's Computer Helpdesk Outsourcing Services for desktop technical support are designed specifically for small organizations who need fast access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Security Consultancy Juniper Junos BGT
Juniper Junos CLI Network Security Auditor
Progent's Juniper Networks-certified network consultants can help your company to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to current releases. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.
Microsoft SQL Server 2012 Remote Consulting
Power View Technology Consulting Services
Progent offers the support of certified engineers and seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and data security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
ProSight Email Spyware Protection Specialist
ProSight Outbound Email Filtering Consultants
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Amazon MWS programming Developer Firm
Amazon MWS integration Design Firms
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Flex Series Wireless Controller Technology Consulting Services
WLAN controller Remote Technical Support
Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Urgent ProSight Email Spoofing Protection Consultant Services
Consultant ProSight Email Content Filtering Policies
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Technology Consulting Services macOS Connectivity
OS X Connectivity IT Consultant
Progent's Apple Mac networking engineers can assist you with a wide range of system foundation areas including system architecture, remote and mobile access, internetwork communication, security, and emerging technologies such as VoIP and high-speed wireless networking. For business networks built exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and maintaining a system infrastructure that is reliable, secure, productive and supportive of your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Microsoft LCS Server IM Technology Consulting Services
Live Communications Server 2007 Engineer
MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution featuring enhanced security, transparent compatibility with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated business efficiencies, enhanced worker output, and better IP protection. Microsoft Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and on-premises support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add significant strategic value to your IT system
24-7 Support and Integration Threat Management Gateway
Information Technology Consulting Threat Management Gateway 2010
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and offers a centrally managed web gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Project Server 2010 Application Consulting
Consultant Services Microsoft Project Server Reporting
Progent's Microsoft-certified engineers can provide in-depth support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online support services based on industry best practices to help organizations of any size to get all the benefits of this powerful project management solution. Services available from Progent include system planning, installation and migration, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.
Microsoft Windows 2000 Online Troubleshooting
Top Microsoft Windows 2000 Integration
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can streamline system management, offer technical support and repair, and enhance security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
SonicWall Firewall Protecting
Cybersecurity Companies SonicWall NSA 9650 Firewall
Progent's SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business processes.
Dynamics GP Great Plains Software Setup and Support
Dynamics GP/Great Plains Computer Consultants
Progent can help you plan and execute a smooth move to Dynamics GP so that you retain your information, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize business disruption by designing and executing a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Windows Server 2012R2 Hyper-V Support
Windows Server 2012 R2 Private Cloud Information Technology Consulting
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline network administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Small Business 500 Access Point Network Consultants
Small Business WAP150 Consultant
Cisco's Small Business family of APs are Linux-based units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or onsite configuration and debugging services to help you to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.
Urgent Small Business Information Technology Manager
Small Office Information Technology Consulting Firms
Progent is a leader in affordably delivering world-class IT support to small companies. Progent's achievement in addressing the IT support needs of the chronically underserviced small company market is the cumulative result of major technical and operational breakthroughs that have removed much of the traditional costs out of administering network service, injected unmatched technical skill into the IT service system, and dramatically accelerated the solution process.
ASA Firewall with Firepower Troubleshooting
Firepower Support and Setup
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Support Services WLAN Site Survey
IT Consultants Wireless LAN Site Survey
Progent’s Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
Emergency 64-bit Processing Consultant Services
64-bit Computing Specialist
Progent’s Microsoft-certified consultants can assist you to enhance your servers and/or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of migrating to 64-bit processing, plan an efficient upgrade strategy that reduces business disruptions, and deliver economical, professional remote support to assist your company to configure 64-bit operating systems and application software on your current hardware.
MySQL DBA Consultants
MySQL Community Edition Trainer
Progent can provide affordable online access to an Oracle MySQL RDBMS administrator or software developer and can assist businesses of all sizes to configure and maintain MySQL within a reliable network environment that provides advanced performance, scalability, and protection. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.
Aironet Outdoor APs Remote Troubleshooting
Aironet Wave 2 AP Remote Troubleshooting
Progent's Cisco certified wireless networking experts can provide affordable online and onsite help for both legacy and modern Wave 2 Aironet wireless APs and Progent can help your business to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.
Offsite Workforce Security Consulting Services
At Home Workers Endpoint Security Specialist
Progent can assist small and medium-size companies to install cybersecurity defense solutions and deliver response expertise required for teleworkers.
On-site Support Windows 2003 Server
Windows 2003 Server Professional
Progent's Microsoft-certified Windows 2003 Server consultants offer computer support and IT consulting for the complete family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support offerings include network planning, deployment, project management, on-site and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Windows 10 Assessment and Deployment Kit Consult
MS Certified Microsoft Windows 10 Evaluation IT Consulting
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and ongoing Call Center support services.
IT Consulting Teleworker Data Protection
Work at Home Data Protection Technical Support
Progent can help small and mid-size businesses to design, implement, test and troubleshoot backup/recovery solutions needed to support teleworkers.
Positions Network Engineering
Freelance Microsoft Consultant Employment Opportunities
Progent is seeking a range of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE certification; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, high-availability environments, business continuity planning, data preservation, and virtual servers. Progent is also looking for workstation support experts, remote service specialists, and CISSP or CISA accredited security professionals. We are also seeking veteran managers able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts freelance professionals who have specialized expertise and field experience in important IT areas outside our main technical concentration. Our Experts Group hires contractors who offer advice and programming services for line-of-business solutions such as MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer world-class help in technologies such as telecom, web site development, EDI, eCommerce, or dbm programming. Freelance consultants certified by Progent cooperate with our in-house consultants to deliver comprehensive solutions for small business networks.
64-bit Upgrade Support and Integration
Consultant 64-bit Migration
Progent’s Microsoft-expert engineers can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit PC desktop processing, design an affordable upgrade strategy that minimizes business interruptions, and offer economical, expert remote help to aid you to configure 64-bit PC desktop operating systems and application programs on your current computers.
Windows Server 2012R2 Network Consulting
Microsoft Certified Partner Windows Server 2012 R2 Hyper-V Professionals
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management, team, create a corporate-wide security strategy, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Computer Consulting CIO
Chief Information Officer Online Help
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer to offer strategic direction to assist your company select and maintain network solutions appropriate for your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO services provide economic leverage to companies who want to optimize the benefits from their network investment but who are without the budget or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in a unique position to provide objective advice along with advanced technical support for developing information solutions that fit the particular requirements of your organization.
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