Charlotte Work from Home Employees Integration Support and Consulting
Conferencing Solutions Consulting Services
Expanding your telecommuter workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Charlotte company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Charlotte, North Caroline businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
Video Conferencing for Remote Workers
A broad range of video conferencing products from major technology companies support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many companies utilize multiple products to accommodate their various partners and customers. Progent's communications experts can assist you to manage your current conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Charlotte, North Caroline business, phone
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Citrix Essentials Services
Consulting Services Citrix and Microsoft Hyper-V
Progent's Citrix experts can help your organization to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
Online Support Services ProSight ECHO Hybrid Cloud Data Backup Services
24-7 Engineer ProSight ECHO Data Backup and Restore Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data.
Dynamics GP Enterprise Reporting Consultants
Dynamics GP Crystal Reports Consulting
Microsoft Dynamics GP software offers analysis and reporting features that allow you to track all business processes, revenues and spending, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to analyze your business more thoroughly, turning uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
ASA Firewalls Support and Setup
Cisco firewall IPS Troubleshooting
Progent's certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Supplemental Service Desk Support and Help
Top Extended Call Desk Professional
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.
Microsoft 365 Hybrid Solutions Professional
Microsoft 365 OneNote Integration Online Troubleshooting
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans targeted at markets ranging from individuals and home offices to enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to understand the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Microsoft Exchange Online Support Services
Microsoft Exchange Server IT Consulting
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email systems for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features protection, fault tolerance, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.
Cisco RADIUS Security Support and Setup
Cisco RADIUS Security IT Consultants
Cisco's network security and remote access products for small companies represent a comprehensive range of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your business objectives.
.NET Framework Outsourced Programming
Design Firm .NET Linux
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET applications rapidly and at low cost.
.NET IoT Coding
VB.NET Coder
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or modernize .NET applications rapidly and affordably.
Database Administration Consultants
Database Applications Consulting Services
Progent's certified database application developers offer businesses of any size online support for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, database architecture and coding, management support, synchronization strategies, storage management, tuning, data migration, information security, backup/restore options, problem solving, and training.
Contractor VoIP soft phones Engineer
Freelance Jobs VoIP handsets Consultant
Progent's work environment will make you a better consulting professional by enhancing your information technology skills and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the top professional experts for you to operate with, offering an advanced network and communications architecture, running custom application utilities to deliver the maximum level of service, and by optimizing proven business models for finding and keeping customers.
Remote Consulting Microsoft Denali
Integration PowerPivot for Excel
Progent can provide the expertise of certified consultants as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security consultants to assist your business to assess the potential advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Microsoft Teams Migration from Lync Specialists
Microsoft Teams with Exchange Online Consult
Progent can help your business to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
24x7x365 Remote Support Remote Support
Consultants Onsite Support
For medium-size companies looking for IT support, Progent offers a variety of options including local service, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staffing, site relocation services, application programming, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional on-premises help for fixing technical issues quickly and affordably.
24/7/365 Help Desk Call Center Online Support Services
24x7 HelpDesk Online Consulting
The Contact Center service delivery model used by Progent offers small companies an affordable option to reliance on freelance service individuals by offering broad technical knowledge shared by multiple support teams, optional round-the-clock availability of urgent assistance, escalation capability to appropriate engineers for solving even the most intractable problems, service consistency and reliability, quick follow through overseen by seasoned service administrators, a choice of easy-to-use mechanisms for initiating service jobs, plus excellent progress visibility enabled by ticket tracking and available through a web portal.
24/7/365 Support and Help Exchange 2007
Microsoft Exchange Integration Services
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to finish your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Videoconferencing Support and Setup
Engineers Cisco Telepresence
Progent can provide the support of a certified engineer with expertise deploying products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a telepresence environment that protects your investment and optimizes the strategic value of your IT network. Progent also offers the expertise of infrastructure engineers who can help businesses of all sizes to build and maintain a network that delivers the performance, dependability, protection, and scalability you need to support your telepresence solution.
ProSight Managed IT Services for Small Businesses Consultant
Small Business Network Management Outsourcing Engineer
Progent's ProSight family of managed services are designed to provide businesses who have small internal network administration and support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed IT services include predictable network maintenance expenses, automation of common administrative processes, continual absorption of the latest information technology, smooth migration from older systems to modern solutions, improved fit between information technology with business objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Immediate Work from Cisco Certified Employment
Home Based Network Professional From Home Job
Progent is convinced that a well designed and implemented network is a crucial factor for enabling any company's success, and Progent follows this belief in our own system environment. Progent has built a zero-downtime virtual office infrastructure that enables our in-house engineers and authorized contractors to offer rapid and efficient support, cooperate easily on complex jobs, and experience professional and private maturity from being a member of an exciting business culture of self motivation and freedom.
SCCM Upgrade Online Support Services
24-7 SCCM Cloud Integration Support and Setup
System Center Configuration Manager automates application and device deployment at scale, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, performs health monitoring, enables secure self service, and delivers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Class Macintosh Applications
InDesign Learning
Progent's Mac consultants can support the creative aspect of Mac computing by providing help services and training in imaging, sound, and video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Microsoft Experts scom 2016 hybrid cloud monitoring Troubleshooting
scom 2016 Information Technology Consulting
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for critical applications by offering centralized, cross-platform monitoring of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite expertise to help organizations of all sizes to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Exchange Server 2010 Migration Consultant Services
Engineer Exchange Server Upgrade
Progent can provide expert support for each step of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project planning, cost estimates of new software and equipment required, suggested sourcing, system testing at customer site or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous system, and webinar training for client's support group and end users.
Technology Consulting Services Work at Home Video Conferencing
At Home Workforce Video Conferencing Online Help
Progent can help small and mid-size companies to set up and debug conferencing applications to allow their remote workforce to collaborate productively with fellow workers and customers.
Immediate Outsourcing Exchange Server 2000
Exchange 2000 Server Upgrade Consultants
Progent is among the most expert network consulting firms for creating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Windows and Solaris Computer Consultants
Microsoft Certified Expert Solaris with Windows Technology Professional
Progent can assist your business to plan and implement an efficient migration from a UNIX-powered information system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your information and reduce productivity discontinuity by designing an efficient migration plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and testing, Microsoft Exchange migration services, data and application software migration, and processor and media transition and economization.
Online Troubleshooting Windows 11 Pilot Testing
Microsoft, Cisco and Security Certified Experts Professional Microsoft Windows 11 Evaluation
Progent's Windows 11 consultants can provide an array of services to support Windows 11 including cloud integration, mobile device management and synchronization, teleworker connectivity, security and compliance, centralized deployment, and Call Center support services.
Consultant Hourly Cost Information Technology Manager
Consultant Cost Network Administration
Progent's pricing policy is to charge for remote service and on-site help per minute. As a result, you are invoiced exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for support services delivered during normal working hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you will not be tempted to permit simple problems to stay unaddressed.
24/7 Microsoft and Cisco Remote Troubleshooting Microsoft Windows 10 Evaluation
Windows 10 Business Store Portal On-site Technical Support
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and post-migration consulting support.
Support Solaris
Solaris Help and Support
Progent's Solaris platform consulting experts offer small companies and software developers help with administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
IT Services for Service Firms Consulting Services
Immediate IT Services for Service Providers Remote Consulting
Progent's Support for IT Service Organizations lets you use Progent's consulting experts under your own brand as a seamless extension of your network services staff.
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