Charlotte Teleworkers Connectivity Support and Consulting
System Infrastructure Integration Consulting Experts
Enlarging your at-home workforce may have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Charlotte organization to select the right tools and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns top value. Progent can provide services ranging from as-needed guidance for helping you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent can help Charlotte, North Caroline organizations to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for an at-home workforce can be especially complex if you have to accommodate a mix of personal hardware like desktop computers and notebooks, routers, and wireless appliances from different vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote support for both outdated and modern technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for making necessary updates. Services offered by Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology allows you to establish a secure tunnel for authorized at-home workers to access IT resources located at your corporate datacenter or in the cloud. Progent's consultants can assist you to deploy and maintain VPN access between your at-home workforce and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a wide range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a remote computer's desktop. This technology gives network managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier online support for configuring routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, often shared by the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can assist you to mitigate these problems by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet connectivity methods impact the speed and availability of connections between telecommuters and the company data center. Vital processes might demand redundant Internet access in case the normal connection breaks. Progent can provide expertise for picking ISPs, picking sensible service offerings, and configuring fault-tolerant Internet access. Refer to Internet access integration services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Charlotte, North Caroline company, call
An index of content::
CIO Remote Technical Support
Microsoft and Cisco Chief Information Officer Online Technical Support
Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate IT products to enhance business processes so they match better with your corporate goals. Your company can develop and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
ProSight Data Protection Services ECHO BDR Solutions Computer Consulting
After Hours Technical Support ProSight Data Protection Services ECHO BDR Solutions
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your business-critical information.
Microsoft Exchange Network Consulting
Exchange Server 2007 Technical Support Services
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
24-Hour Nexus Switch EIGRP Support and Integration
Nexus 7000 Switch Integration
Cisco Nexus switches are engineered to deliver the throughput, scale, availability, virtualization support, density, security and ease of management required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting services to assist your IT staff to create an efficient switch topology, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure proactive monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities available for Cisco's Nexus products. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Solaris with Windows Services
Windows, UNIX, Solaris Support Outsourcing
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
ProSight Small Business Private Clouds Services
Consulting Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small companies with a comprehensive IT outsourcing solution that enhances network dependability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its software platforms and critical business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual server configured and maintained by Progent's computer support experts.
ProSight network asset documentation management Technology Professional
Top ProSight SSL certificate management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Support Postini
24/7 Anti-Virus Support Services
E-Mail Guard is Progent's affordable spam filtering and antivirus solution that gives small businesses world-class protection from spam, viruses, directory harvesting, and other forms of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-based antispam and virus defense services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email application, regardless of server platform, hardware technology, or data center location.
School Wireless Example Application
Wireless Integration Case Study
Progent delivered a wireless integration environment that allowed a school to improve productivity and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
Teleworker Integration Computer Consultant
Online Consulting Helpdesk for At Home Workers
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Top Quality Infor SyteLine CloudSuite Shop Floor Control Technology Professional
Infor SyteLine CloudSuite Job Costing Consult
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Dynamics GP Web Services Engineer
24/7 Dynamics GP Modifier Consultant
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming raw data into useful understanding of your business.
LockBit ransomware recovery Consultant Services
ransomware removal and data recovery Consultant
Progent's seasoned ransomware recovery consultants can help you to restore a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
Private Clouds for Small Businesses Professionals
Open Now Engineer Private Cloud Virtual Datacenter Hosting
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also simple to move to any data center. Progent's Private Cloud Hosting services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Windows Hyper-V 2016 PowerShell Support Services
Remote Support Services Windows Server Hyper-V 2016 Linux
Hyper-V 2016 utilizes key features first designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
After Hours Enterprise Security Consulting Firm
Sarbane Oxley Compliance Consultancy
For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network support experts and authorized Cisco network consultants offer a variety of network support services such as project planning, SOX compliance, site relocations, enterprise security, network design, local or remote branch office support, and troubleshooting for data center hosting environments. A Progent network architect can help you design a multi-site network that makes efficient use of co-location facilities and Internet data centers. Progent�s Microsoft Certified engineers can help large enterprises plan, deploy and maintain major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent�s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.
Internet Security and Acceleration Server On-site Technical Support
Microsoft ISA Server Online Support Services
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall security, performance and manageability that your business requires.
Windows Server 2016 Health Service Online Help
Windows Server 2016 Scale Out Clusters Help and Support
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Consultant Private Clouds for Small Businesses
ProSight Hosting for Virtual Servers Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in an environment that gives the highest degree of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Avaddon ransomware recovery Consulting
24 Hour Ryuk ransomware recovery Engineer
Progent's seasoned ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Urgent Altaro Office 365 OneDrive Backup IT Consultants
Altaro Office 365 SharePoint Backup IT Services
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Mac and Cisco Security Professional
Apple Mac Directory Harvest Attack Defense information Systems Audit
Progent's CISM-certified security staff can help you protect your Mac network through expert support offerings such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, deploying automated software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the particular goals of your corporate network.
Axapta Support and Help
Microsoft Dynamics AX Applications Support
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training customized to address your particular requirements. Progent's experts also can help you integrate and support a secure, robust network infrastructure to run your ERP, MRP and accounting solutions.
Project Reports Programming Firm
Emergency Project Reports Reporting
Progent's Microsoft-certified consultants offer advanced expertise in deploying, using and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote consulting services following proven best practices to assist organizations of all sizes to get all the benefits of this leading project management solution. Services available from Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Microsoft Windows 8.1 Upgrade Computer Support
24-7 Windows 8.1 DirectAccess Computer Companies
Progent's engineers can deliver a variety of technical services to help companies of all sizes to deploy, administer, and troubleshoot networks that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure testing environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
24-7 Microsoft Forefront TMG 2010 Remote Support Services
Forefront Network Inspection System Support and Integration
Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily managed web gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can assist you to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help you to migrate economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.
Mac Phone-based Professionals
OS X Troubleshooting Consulting Services
Progent offers national online phone support and troubleshooting services for companies who run Apple Mac networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft products. Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop assistance, migration to the latest edition of OS X from other earlier versions of Mac, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote technical support offers maximum leverage for your IT budget by extending user efficiency and limiting the hours billed for computer analysis and repair. Advanced online access tools and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and money by traveling to your location. In most of cases your IT problems can be remediated over the phone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most challenging network problems.
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