Charlotte Remote Workforce Solutions Consulting Company
System Infrastructure Integration Consulting Experts
Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Charlotte organization to select the right technologies and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Charlotte, North Caroline companies to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support an at-home workforce can be particularly complex if you must accommodate a combination of personal hardware like PCs and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's background providing remote help for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to create a safe tunnel for authorized at-home workers to access IT assets located at your company datacenter or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a data center PC's desktop. This technology gives IT managers significant control over the digital ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide expert online consulting for deploying home routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can cause throughput as well as security problems. Progent can assist you to resolve these issues by providing expertise that include Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the corporate data center. Business-critical applications might demand redundant Internet connections in case the primary connection breaks. Progent offers expertise for identifying service providers, selecting sensible service packages, and setting up fault-tolerant Internet access. See Internet access integration services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Charlotte, North Caroline business, call
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Windows 10 Upgrade Specialists
Microsoft Windows 10 SCCM Services
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker access, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration consulting support.
Professionals Small Business APs
24-7 Cisco Experts Consultant Small Business 100 Access Point
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Small Business Wi-Fi APs.
GIAC Certified Network Consultants
SIEM Security Auditor
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed within GIAC certification such as auditing network security mechanisms, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
SQL Server 2014 In-memory ColumnStore Professionals
SQL Server 2014 Migration Consultant
SQL Server 2014 includes major improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services that include system design, deployment, management, troubleshooting, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
24x7x365 Remote Workforce Data Protection Onsite Technical Support
At Home Workers Data Protection Setup and Support
Progent can assist small and medium-size companies to plan, install, verify and manage data protection systems needed to support remote workers.
SQL Server 2019 Disaster Recovery Configuration
Remote Troubleshooting SQL Server 2019 Analysis Services
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can provide fast remote or onsite contact with consulting experts in solution planning and deployment, application programming, SQL Server management, and cybersecurity.
Small Business Server 2008 Network Consultant
24x7 Consulting Services Microsoft SBS 2011
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and extensive knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network solutions based on the Microsoft SBS line of servers and programs.
Top Online Support Services Temporary IT Staff Augmentation Services
24-Hour Microsoft Experts Temporary IT Staffing Services Configuration
Progent's temporary IT staffing services enable businesses to meet the need for network professionals without incurring the costs and hassle associated with identifying and hiring reliable technical workers and without increasing your permanent head count.
Integration Call Desk Services
Information Technology Consulting Service Desk Management Support
Progent’s Help Desk Co-management service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Dynamics GP Accounting Technology Consulting
Great Plains Migration Information Technology Consulting
Progent’s Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, customize and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Email Block Lists Consult
Consult ProSight Email Spoofing Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter.
24/7 SCCM Security Support and Help
Integration Support Configuration Manager
Configuration Manager automates software deployment and updating, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Microsoft Operations Manager Support Outsourcing
MOM 2007 Computer Consulting
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and fixing SCOM solutions and can provide organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
SQL Server 2016 Query Store Computer Consultant
24 Hour Specialist SQL Server 2016 Backup
SQL Server 2016 offers major enhancements in performance, scale, security and compliance, uptime, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.
ISA 2004 On-site Support
24-Hour Consultant Services Microsoft ISA Server
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your company requires.
Consult Azure and iPhone integration
Integration Companies Microsoft Azure AD configuration
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
SUS Consultant
Consultant Services Microsoft SUS
Microsoft Windows Server Update Services enables network administrators to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Google Cloud hybrid solutions Specialists
Microsoft Azure hybrid cloud integration Services
Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that combine local resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
ProSight Private Cloud Hosting Services Consulting
Private Cloud Virtual Datacenter Hosting Specialists
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including lower capital expenditures, reductions in operational costs, improved management focus, enterprise-class security, greater fault tolerance, and business continuity.
VPN Online Consulting
VPN Remote Support Services
Cisco's network security and offsite connection technology for small companies provide a full range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your business objectives.
Consult Fault-tolerant Data Centers
Consulting Fault-tolerant Data Center
Progent's Data Center consultants can help you select high availability data centers that meet the particular requirements of your company. Fault tolerant co-location sites are particularly attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.
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