Expanding your remote workforce can have a significant impact on IT architecture, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Charlotte company to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Charlotte, North Caroline organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure required to support a remote work environment can be especially challenging if you must manage a mix of personal equipment like PCs and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy and modern technologies in remote office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • VPN technology makes it possible to create a safe connection for authorized at-home employees to access IT assets situated at your company datacenter or in the cloud. Progent can assist you to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and interact with a data center computer's desktop. This technology gives network managers more control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online support for integrating routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput and security issues. Progent can assist businesses to resolve these issues by delivering expertise like Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point setup help.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the corporate data center. Vital applications may require redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking Internet service providers, selecting sensible service packages, and integrating redundant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Charlotte, North Caroline organization, phone 1-800-993-9400 or visit Contact Progent.