Charlotte Consulting Services
IT Staffing Temps for Network Support Teams
In addition to providing rapid access to guidance from high-level IT professionals and subject matter experts (SMEs) to assist Charlotte, North Caroline organizations with discrete IT issues or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more generalized services like desktop help, IT administration, and Help Desk services. On-demand staffing can help organizations to respond to planned or surprise increases in demand for IT services, which may be caused by situations such as mergers and acquisitions, site relocation, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also fill voids resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, termination, etc.
Benefits of Progent's Short-Term Staff Augmentation Program Progent's temporary staff augmentation services give businesses the versatility to react to increases in demand for network personnel without dealing with the expense and hassle associated with reviewing and hiring reliable IT help and without the burden of increasing your permanent head count.
Key features of Progent's temporary staffing services include:
- Fast access to reliable IT pros
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your in-house IT team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Close working relationship with a top-level, full-service source for IT expertise
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion option that allows IT organizations to share the responsibilities of Call Center support seamlessly between their in-house network personnel and Progent's nationwide pool of technical support specialists. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative service solution based on by the industry's leading shared PSA tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite network services for organizations throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Charlotte, North Caroline Organizations
Progent's veteran team of certified consultants can provide Charlotte, North Caroline companies a broad range of remote consulting and debugging expertise. Practice areas covered under Progent's consulting program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Expertise
- PEN Testing with NodeZero
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Rapid, Low-cost .NET Application Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- Smartphone Integration
- iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for Charlotte, North Caroline Businesses
To learn more about Progent's short-term supplemental staffing services for Charlotte, North Caroline businesses, call
An index of content::
Consulting for Service Firms Configuration
Consulting for IT Service Providers Network Consultant
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless extension of your network services team.
Microsoft Consultants Employment
Cisco Engineers Part-Time Jobs
Progent is seeking to hire fulltime, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and high-end system architecture experts with experience in mobile solutions, wireless connectivity, high uptime, business continuity, data preservation, and virtual servers. Progent also is hiring employees who can work on our team of desktop support technicians and remote support experts. In addition, We are seeking talented administrators who can operate effectively in our fast-paced, virtual office culture.
Avaddon ransomware hot line Consulting
Maze ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Hornetsecurity Altaro VM Backup IT Consultant
Hornetsecurity Altaro VM Backup Local Consultant
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
SonicWall NSA 9450 Firewall Security Firms
SonicWall PRO Security Consultant
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build protection into your corporate operations.
At Home Employees Helpdesk Support Services
Support and Help Work from Home Helpdesk
Progent can provide small and mid-size businesses overflow or fully outsourced Help Desk services for offsite workers.
Professionals Network Management Outsourcing
Technical Support Services Managed IT Services Consultants
Progent's ProSight portfolio of managed services are geared to provide organizations who have small internal IT administration and support staffs with low-cost access to enterprise-class management tools and consulting experts. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of routine management processes, continual absorption of the latest technology, smooth transition from legacy technology to current solutions, close fit between computer technology with business objectives, access to veteran IT consultants, and allowing management to focus on business instead of ever-changing computer technology.
Microsoft System Center Operations Manager IT Consulting
Network Engineer Comprehensive Event Management
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small company information systems world-class reliability, security and productivity.
wireless IP phone upgrades Information Technology Consulting
wireless VoIP phone and Aironet APs IT Consulting
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are mobile within office, warehouse, health-care or other venues where management wants user endpoints that offer more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants can provide online and onsite support to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
SharePoint Online Network Consulting
SharePoint 2019 Power BI Professional
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite consulting, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a seamless information management solution.
Cisco Consulting Home Based Jobs
After Hours Cisco Certified Telecommuter Job
If you are an information technology engineer with system support expertise, teaming with Progent and assisting Progent's clients will expand your skills through collaboration with our staff of motivated, high-output consultants. Progent's focus on providing IT consulting and computer help to small and midsize companies will offer you the chance to consult closely with decision makers and add tangibly to the growth of dynamic organizations. Also, Our virtual office environment offers the most advanced technology for remote service and wireless connectivity to help you to come up with fast solutions when you take on business-critical problems.
Top Rated Active Directory Multi-factor Authentication Remote Support Services
Microsoft Entra with Intune Specialist
Progent can help you to design and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across onsite and cloud assets.
Microsoft Office 2000 On-site and Remote Support
Migration Consulting Microsoft Windows
Progent's computer outsourcing services for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, fixing stubborn IT problems, and creating a comprehensive security strategy. Progent can help you enhance network availability and performance with fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can assist with requirements definition, product identification, bill of materials development, sourcing selection, purchasing logistics, and full documentation. Progent's IT outsourcing service also includes training for office productivity products such as Microsoft Office XP.
Microsoft Exchange 2000 IT Consulting
Exchange 2000 Migration Consultant
Progent is one of the most experienced IT consulting companies for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the advantages of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
NodeZero Certified Cybersecurity Pen Testing Cybersecurity Consultancies
NodeZero Certified Cybersecurity Pen Testing Security Consultant
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to make sure your security defense tools and policies are properly set up and effective.
Largest Part-Time CIO Remote Support
Part-Time CIO Support Outsourcing
Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate appropriate technology to improve business processes so they match better with your business objectives. Your business can create and install a well conceived information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Automatic Network Infrastructure Mapping Remote Support
Network Performance Optimization Support
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks.
ProSight password management system Consulting Services
ProSight domain management Engineers
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to half of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Solaris Online Information Technology Outsourcing Companies
Linux Remote Specialists
Progent provides national urgent help and troubleshooting services for businesses that operate Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows products. Online technical support provides optimum return for your IT budget by extending user efficiency and limiting the time billed for network repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your IT issues can be remediated over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to assist with the most challenging system issues.
Award Winning DotNET Contract Programming
24 Hour Coding .NET iOS
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and at low cost.
Immediate Online Troubleshooting Part-Time CIO
CIO Computer Engineer
Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your business goals. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
IT Services System Center Operations Manager
Remote Monitoring and Reporting Technical Consultant
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, security and productivity.
Top Quality Small Office Contractor
Small Business Management
Progent provide organizations of all sizes enterprise-class network remote or on-premises consulting for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
