Charlotte Consulting Experts
Supplemetary IT Staffing for Computer Support Groups
Besides providing rapid contact with top-tier IT professionals and subject matter experts to help Charlotte, North Caroline organizations with discrete IT problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as desktop help, network administration, and Call Center services. Temporary staffing can help businesses to respond to expected or surprise increases in the need for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, etc.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary staff augmentation services give businesses the flexibility to react to surges in requirements for network personnel without being saddled with the expense and hassle associated with identifying and recruiting appropriate IT help and without the burden of adding to your in-house staff size.
Key aspects of Progent's short-term staffing services include:
- Rapid access to proven IT professionals
- Simple initiation, termination, and re-engagement of services
- Transparent augmentation of your in-house network support staff
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong relationship with a world-class, full-spectrum resource for network expertise
Progent's shared Help Desk Call Center program is a proven flexible staff augmentation alternative that enables IT groups to divide the work of Help Desk Call Center support transparently between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative support solution powered by the leading group professional services tool for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for organizations of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Charlotte, North Caroline Businesses
Progent's veteran team of certified consultants offers Charlotte, North Caroline businesses a broad array of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and MS Entra Planning
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Rapid, Affordable .NET Application Development.
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Management
- Apple iPhone Support
- Android Smartphone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Charlotte, North Caroline Businesses
To find out more about Progent's short-term staffing services for Charlotte, North Caroline organizations, call
An index of content::
Consultants ransomware data restore
Consultants Netwalker ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Urgent Cisco ASA 5500-X Firewall Setup and Support
Online Support Services Cisco ASA 5500-X Firewall
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
IT Outsourcing Model White Paper
IT Outsourcing Advantages Whitepaper
Progent's IT outsourcing packages offer affordable computer support for mid-size corporations. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network engineering services can smooth out costs and eliminate risks, allowing network service budgets to grow in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available network architecture for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Support Outsourcing Fortinet Firewalls
Fortinet 3000 Series Firewalls Support and Integration
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet security appliances to safeguard your digital assets at the enterprise edge, within the data center, at branches, and in the cloud.
SCCM 2012 Device Management IT Consultants
SCCM 2012 Intune Integration Online Help
Progent can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Consultant SMS Upgrade
IT Consultant SMS Migration
Progent's Microsoft certified experts provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications rapidly and automatically to appropriate users, reduce software costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
Support Services Windows Mobile
Windows Mobile Technical Support
Progent's consultants offer experience in a variety of technologies related to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your business time and expense by applying their wireless background to show you how to select and integrate wireless access solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile data devices work better.
Services ProSight Remote IT Management
Remote Network Monitoring Specialist
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain small in-house IT administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include predictable network maintenance costs, automation of common management tasks, continual adoption of new technology, graceful migration from legacy technology to modern solutions, improved alignment of computer technology with strategic goals, guidance from veteran network consultants, and allowing management to focus on business issues instead of ever-changing computer technology.
Critical Security Alerts Security Consulting
Network Security Protection Bulletins Consulting Services
This page contains current updates on security threats, patches, and leading practices. Call or email Progent if you need help securing your system against the latest IT security threats.
Emergency Professionals SentinelOne Singularity and Vigilance Integration
SentinelOne Next Generation Endpoint Protection Specialist
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Microsoft Windows 2000 Technical Support Services
Top Rated Windows Server 2000 Upgrading
Progent's Microsoft-certified Windows 2000 Server consultants offer network support and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include network planning, installation, documentation, on-site and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
PC Desktop Technology Consultant
Desktop Technology Consulting
Progent can deliver a wide array of affordable online and onsite support services to assist your business to deploy, manage, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
UNIX with Windows Integration Services
Technical Support Services Windows, UNIX, Solaris
Progent's UNIX platform support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft SQL Technology Professional
Microsoft Experts SQL Server Replication Specialists
Progent's Microsoft-certified SQL Server programmers and DBAs offer online expertise to assist businesses of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any element of application development in environments that can include small business or departmental databases to VLDB applications and data warehousing.
Flex Series Wireless Controller On-site Technical Support
CCDP Certified wireless controller Network Consulting
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening security by detecting cyber threats and filtering traffic content based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
BlackBerry Software Support Services
On-site Support BlackBerry Exchange
Progent can provide the support of BlackBerry-certified experts who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's proven remote support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their IT network.
Microsoft 365 Teams Integration Technical Support
Office 365 PowerPoint Integration Integration
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud products and services.
CIO Computer Consultant
Chief Information Officer Online Support
Progent offers the part-time or temporary assistance of a veteran CIO who can offer strategic direction to assist you pick and support IT solutions appropriate for your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services offer financial leverage to organizations who want to maximize the benefits from their IT investment but who are without the budget or hesitant to add one more high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all major OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal position to provide unbiased recommendations as well as advanced technical help for building and maintaining IT systems that fit the particular requirements of your organization.
Support Services Exchange 2007
Consultancy Microsoft Exchange 2007
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Microsoft Configuration Manager 2012 Technology Consulting Services
Network Engineer Configuration Manager 2012
Progent can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Cisco IP phones Online Technical Support
Computer Consulting Cisco VoIP Phones and IM
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Consultant Office Excel 2010
Microsoft 365 Excel Reporting Contract Programmer
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of remote services to help your organization to plan, program, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Office Excel. Progent can provide as-needed support to clients looking for a quick fix to a stubborn problem related to Excel and Progent also offers full project management support for upgrading or creating line-of-business applications based on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to address the needs of individuals or teams.
Office Word and PDF Professionals
Office Word compatibility Consulting
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad range of economical online support services to assist you to maintain your legacy Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Office applications such as Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training classes tailored for your special requirements.
Microsoft 365 Planning Specialists
Microsoft 365 Excel Integration Support and Integration
Progent can assist your business to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud resources.
Consultant CRISC Certified Risk and Information Systems Control Auditor
Services CRISC Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
ProSight Server and Desktop RMM Computer Consultants
ProSight Remote Desktop Monitoring IT Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of critical assets.
Urgent Help and Support SMS 2003 Upgrade
Technical Support Microsoft SMS
Progent's Microsoft certified experts offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software rapidly and reliably to appropriate users, reduce product expense and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
