Charlotte Consulting Experts
IT Staff Temps for Network Support Groups
In addition to offering fast contact with high-level network consultants and subject matter experts to assist Charlotte, North Caroline companies with specific technical issues or strategic initiatives, Progent can provide short-term staffing to deliver more broadly defined assistance such as PC help, IT management, and Call Center response. Temporary staffing can help organizations to deal with planned or surprise peaks in demand for IT services, which may be caused by scenarios such as mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill voids resulting from the loss of in-house staff members because of vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services Progent's short-term staffing services offer businesses the ability to respond to increases in demand for network services without being saddled with the expense and delays that come with vetting and recruiting reliable IT personnel and without the risk of increasing your full-time head count.
Key aspects of Progent's short-term supplemental staffing services include:
- Rapid access to seasoned IT pros
- Easy initiation, cessation, and re-engagement of services
- Seamless extension of your in-house IT staff
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a world-class, full-service source for network expertise
Progent's shared Help Desk Call Center service is a specialized flexible staff expansion option that enables IT organizations to share the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Call Center program is a collaborative support solution powered by the leading shared PSA platform for managing, service calls, ticketing, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for businesses throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Charlotte, North Caroline Businesses
Progent's veteran team of certified engineers can provide Charlotte, North Caroline businesses a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Configuration
- Security and Compliance Consultants
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support
- Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Charlotte, North Caroline Businesses
To find out more details about Progent's temporary staffing services for Charlotte, North Caroline organizations, call
An index of content::
Check Point 23000 Firewalls Security Firm
Check Point 23000 Firewalls Security Consultancies
Progent's Check Point Software experts can show you how to choose and configure Check Point Firewall software and hardware powered by Check Point Software's security platform to provide an affordable and effective security solution for your IT network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a central source for continuing technical support, administration, education, and consulting services.
Support Services Aironet 3800 Access Point
Network Engineer Aironet Outdoor APs
Progent's certified wireless experts can assist organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, capacity, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for legacy and current 802.11ac Aironet APs and Progent can assist you design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
24x7x365 SQL Server Configuration Manager Consultant Services
SQL Server 2012 xVelocity Network Consulting
Progent can provide the expertise of Microsoft-certified consultants and experienced software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to help your business to evaluate the potential benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Windows Server 2008 R2 Professional
Award Winning IT Consultant Windows Server 2008 DirectAccess
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to run enhanced management tools, and deliver ongoing consulting and troubleshooting via low-cost alternatives such as Help Desk Call Center service and online technical support.
SQL Server Capacity Planning Contract Programming Firm
SQL Integration
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of high-end programs that can provide your company a significant competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Exchange 2013 OWA Support and Integration
Exchange 2013 Backup and Restore Support
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Professional Gentoo Linux
Suse Linux Consultant
Progent's Linux consulting services provide small and mid-size companies and developers help with managing and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with an easy one-stop source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Cisco California Small Office Computer Consulting Services
New York Technology Consultants
If your business does not need emergency remote help but you think you will need assistance with your information system in the near future, you can conserve time and expenses and guarantee that the right expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
Technology Professional virtual desktop delivery
Consultant Citrix FlexCast
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that improves the business value of your information system; configure XenDesktop technology with your servers, end-user devices, and peripherals; upgrade your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Windows Server 2016 and SCOM Remote Technical Support
Windows Server 2016 High Availability Consultant
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Ubiquiti WiFi Consultant Services
24-Hour Engineer Ubiquiti UniFi Mobile App
Progent can provide fast access to the skills of seasoned Wi-Fi specialists who can assist organizations to determine the advantages of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position UniFi Wi-Fi access points for optimal coverage and performance.
System Center 2016 and Exchange Integration Consultant Services
System Center 2016 and Exchange Online Integration Network Engineer
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems world-class reliability, security, and performance.
Microsoft 365 Deployment Readiness Help and Support
Specialists Microsoft 365 AD FS
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on schedule and within budget.
Anti-Virus Support
Anti-Spam Setup and Support
Email Guard by Postini provides continually updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus protection aggregation program. Progent's expert email protection consultants can help you devise an email security plan that features spam filtering and virus defense technologies and policies.
Remote Workforce VoIP Technical Support
Remote Workers VoIP IT Services
Progent can assist small and mid-size companies to implement IP voice platforms to provide their telecommuters the advantage of seamless access to the corporate phone infrastructure.
CCIE Expert Certified wireless IP phones and CUCM Computer Consultant
Support and Integration Wi-Fi IP phone integration
Progent's wireless VoIP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization create and maintain a Cisco Wi-Fi IP phone solution by delivering services that range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
IT Outsourcing Advantages Whitepapers
IT Outsourcing Example White Paper
Progent's IT outsourcing packages provide economical computer support for mid-size corporations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting network support budgets to increase in a more moderate and controlled manner than is possible by amassing a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network architecture for your vital Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
24 Hour Firewall Configure Checkpoint
Evaluation Juniper Netscreen
Progent provides small and medium size businesses expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a comprehensive security plan and select appropriate technologies from multiple suppliers to support your security goals while sticking within your budget restraints.
Work from Home Helpdesk Support
Top Ranked Offsite Workforce Helpdesk Services Configuration
Progent offers small and mid-size businesses overflow or comprehensive Help Desk call center support for at-home employees.
After Hours Operations Manager Network Consultants
24-7 Microsoft System Center Operations Manager Integration Services
Medium-size companies can enjoy all the benefits of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced network service programs, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer medium-size business information systems world-class reliability, security and performance.
MSP360 Backup Outsourcing
MSP360 GSuite Backup Consulting Services
Progent can help your company to create, deploy and debug a backup solution built around MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical machines, works with all leading public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, computer glitches, ill-intentioned insiders, and malware attacks like ransomware.
Top Network Consultant Hyper-V Server
Engineer Microsoft Hyper-V Server Virtualization
Progent's certified professionals can help you evaluate the potential advantages of Hyper-V-powered virtualization for your company, conduct test installations to verify Hyper-V's operation with your line-of-business applications, evaluate your network infrastructure for optimal operation with virtual server technology, assist you in migrating to Windows Server 2008 and configuring Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting support for improving the security of your virtual servers, design and test business continuity procedures that optimize system uptime, and deliver continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
Consultants ransomware preparedness assessment
Locky ransomware protection and recovery Services
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's ability to block ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business requirements.
Windows Server 2012 R2 Hyper-V Network Consulting
Windows Server 2012R2 Live Migration Integration Support
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, streamline network management, help with application development, and generate and test a disaster recovery/business continuity plan.
