Charlotte Consulting Support
IT Staff Temps for IT Service Organizations
In addition to offering rapid access to high-level IT consultants and subject matter experts (SMEs) to help Charlotte, North Caroline companies with discrete IT problems or strategic initiatives, Progent offers short-term staff augmentation to deal with more generalized assistance like desktop help, IT management, and Call Center services. Short-term staffing makes it possible for businesses to deal with expected or unplanned surges in demand for IT personnel, which may result from situations like mergers and acquisitions, data center relocation, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also fill voids resulting from the loss of in-house staff members because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give organizations the versatility to react to surges in requirements for IT personnel without dealing with the expense and delays associated with identifying and hiring reliable technical personnel and without the risk of adding to your in-house staff size.
Important features of Progent's temporary supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy initiation, cessation, and re-engagement of services
- Transparent extension of your in-house network support team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close relationship with a top-level, full-service source for network expertise
Progent's shared Help Desk service is a proven flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk support transparently between their in-house network staff and Progent's nationwide pool of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk program is a joint support solution based on by the industry's leading group professional services platform for managing, service calls, ticketing, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Charlotte, North Caroline Organizations
Progent's nationwide team of certified engineers can provide Charlotte, North Caroline organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Troubleshooting
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Configuration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Charlotte, North Caroline Businesses
To learn more details about Progent's temporary staffing services for Charlotte, North Caroline organizations, call
An index of content::
Professionals Hornetsecurity Altaro VM Backup Restore
Hornetsecurity Altaro VM Backup and vCenter Integration
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
NetApp Clustered Data ONTAP Professionals
NetApp MetroCluster Switchover Consulting
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) apart. Progent's team of veteran network experts can help you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory mandates.
Award Winning System Center 2016 Data Protection Manager Remote Support Services
System Center 2016 Security and Compliance Specialists
Progent has more than two decades of background integrating, maintaining and troubleshooting the key platforms included with System Center and can help you to plan, configure, manage, and repair your System Center ecosystem to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help you to migrate to the current edition of Microsoft System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application performance monitoring.
Database Development Professional
Remote Database Applications Professional
Progent's certified database application developers offer businesses of any size remote support for leading database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database design and coding, management services, synchronization strategies, storage management, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and training.
Windows 11 Training Network Consultant
24x7 Windows 11 Snap Assist Technical Support Services
Progent's Windows 11 experts offer a variety of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, at-home workforce connectivity, data and identity security, streamlined provisioning, and Call Center support.
Largest Consulting VMware Workspace ONE Endpoint Management
VMware Workspace ONE Endpoint Management Small Office IT Consultants
Progent's Microsoft-certified consultants can help you to automate desktop PC change and update deployment by providing expertise with management tools that include System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Cisco Firewall Security Consulting Group
Outsourced IT Management Services Cisco Security
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to architect, implement, administer, tune, and debug high-availability, scalable network solutions suitable for shared public networks.
ransomware cryptoworm recovery Specialists
Consult Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Windows PC Simulation on Mac Information Technology Consulting
Windows Applications on Apple Mac On-site Technical Support
For companies with a mix of Mac and Windows desktops, there are two popular solutions for using Windows-dependent applications on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a remote Windows-based computer to use Microsoft Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so that you are able to use Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can assist you to maintain these products for using Microsoft Windows programs on your Apple Macs and can in addition assist your organization to assess and install other products for Microsoft Windows platform simulation.
Mac Service
Mac Phone-based Professionals
Progent offers nationwide remote help and troubleshooting services for companies who operate Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X users a range of IT services including desktop support, migration to the current version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum leverage for your information technology dollar by extending user productivity and shortening the hours charged for network repair services. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to help with the most challenging network problems.
Network Performance Optimization Computer Consulting
ProSight Infrastructure Monitoring Online Technical Support
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that need important software patches, or resolving performance problems.
24-7 IT Consultants Microsoft Entourage and Exchange
PST files and Outlook for Mac Network Consulting
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and transmit messages, examine the GAL, import addresses, sync up calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Immediate Microsoft Windows Consultancy Services Company
Microsoft Office XP Server Consultants
Progent's IT outsourcing services offer economical computer consulting for small businesses. Whether it involves planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT service budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system foundation for your critical applications powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Top Network Engineer Cisco Prime Infrastructure
24x7x365 Aironet 802.11ax Wireless Integration Services
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the performance, coverage, capacity, expandability, security and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
VMware Live Migration Consult
VMware VCDX Professionals
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere-based virtualization solution for on-premises datacenters, cloud environments, or hybrid systems. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.
24-Hour Microsoft Dynamics AX Technology Consulting
Microsoft Dynamics 365 Retail Consulting
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your specific company needs. Progent's Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for secure, company-wide information sharing plus integration with Customer Relationship Management products.
Online Support Zero Downtime Internet Network
24/7/365 Zero Downtime Internet Network Computer Consulting
Progent's Cisco-certified network consultants can show you how to design an economical, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity via a broad array of high availability Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the latest technology for 24x7 Internet access to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
24x7 Specialist ProSight Virtual Hosting
Urgent ProSight Private Cloud Services Consult
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Application Contract Programmer
web application development Engineers
For help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progent's expert team of programmers, database designers, and software project managers can make sure you get the job done on time and within your budget. Progent's experienced application programmers offer affordable and expert remote consulting for jobs as simple as creating VBA macros for Excel or as large as developing line-of-business database applications based on SQL Server or Oracle.
Microsoft Certified Desktop Support Technician (MCDST) Onsite Support
Computer Systems Consulting Cisco Certified Security Professional (CCSP)
Progent provides clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers deserve to be sure that their computer service professionals have formal testing plus extensive real-world backgrounds so that Progent's clients can use Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for significantly better vendor assistance than is available to uncertified service providers, allowing Progent to offer clients a better level of IT service. In addition, recognized credentials such as CISM or CISSP for IT security can aid corporate customers to demonstrate compliance with regulatory demands by using the services of recognized industry professionals.
Windows Server 2008 R2 Troubleshooting
Windows 2008 R2 On-site Support
Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to run enhanced management tools, and provide ongoing consulting and tech support via affordable alternatives including Help Desk service and online technical assistance.
Engineer Network Security Scan
Professionals External Network Security Scan
Progent offers small organizations a pair of ultra-affordable security inventory packages that provide, for a set price, remotely administered inventory scans of your security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, present unbiased summaries of your current network security, and make suggestions for improvements. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to meet the budgets of small companies while providing enterprise-quality assessments of your network's exposure to assault.
Law, Investigation and Ethics Protect
Computer Security GIAC Certified
For smaller companies, network security and information assurance and regulatory compliance can be too complicated to stay ahead of but too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It looks like there's nowhere to run. Progent has made it affordable for smaller organizations to carry out critical IT security tasks successfully by offering the advantage of billed time to the closest minute without any minimum charge for online help. This means you have the help of a seasoned information consultant to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a comprehensive security plan.
Microsoft Skype for Business IM Online Consulting
Skype for Business and SharePoint Engineer
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
OS X Online Support Services
Apple OSX Tiger Support
Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help you with iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Offsite Workforce VoIP Configuration
Remote Employees VoIP Onsite Technical Support
Progent can assist small and mid-size organizations to implement VoIP solutions to provide their at-home workers the advantage of transparent extensions of the corporate phone infrastructure.
Firepower Management Center Online Help
Largest Cisco PIX to ASA upgrade Remote Technical Support
Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Sodinokibi ransomware hot line Services
ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
