Charlotte Consulting Expertise
IT Staffing Temps for Network Service Groups
In addition to providing rapid access to top-tier IT professionals and subject matter experts (SMEs) to assist Charlotte, North Caroline companies to resolve specific technical issues or strategic projects, Progent can provide short-term supplemental staffing to deliver more broadly defined services such as desktop help, network administration, and Help Desk call center services. Temporary staffing can help businesses to deal with expected or surprise surges in demand for IT personnel, which may be caused by scenarios such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary IT staff augmentation can also fill gaps left by the absence of full-time staff members because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary supplemental staffing services give organizations the flexibility to respond to increases in requirements for IT services without being saddled with the expense and delays that come with identifying and hiring professional IT personnel and without the burden of adding to your permanent staff size.
Important aspects of Progent's temporary staff augmentation services include:
- Rapid access to proven IT pros
- Simple initiation, cessation, and resumption of services
- Transparent extension of your full-time IT staff
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Help Desk service is a specialized flexible staff augmentation option that enables IT organizations to divide the work of Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a joint support solution powered by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network expertise for organizations of all sizes throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Charlotte, North Caroline Companies
Progent's seasoned team of certified engineers offers Charlotte, North Caroline businesses a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Consulting
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Support
- Work from Home Integration
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Pentesting with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- iPhone Support
- Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Contact Progent for Temporary Staff Augmentation for Charlotte, North Caroline Businesses
To learn more about Progent's temporary supplemental staffing services for Charlotte, North Caroline businesses, call
An index of content::
24x7x365 Windows Server 2008 DirectAccess Network Consultants
Windows Server 2008 R2 Support Services
Windows Server 2008 represents a major step forward in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can help your company get the most from the enhancements built into Windows Server 2008 by providing certified consulting, support, training, staffing, network monitoring, and security engineering expertise.
Open Now Microsoft System Center Operations Manager Consulting Services
Microsoft System Center Operations Manager Outsourcing
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Onsite Technical Support Microsoft Dynamics GP
Configuration Dynamics GP Accounting
Key characteristics of Dynamics GP software include a modular structure that lets you license just the functionality you need, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to process information from virtually any db software or desktop software into Microsoft GP, and an open design that makes it possible to develop specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP, and can provide experienced GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a productive business solution.
Windows 11 RPA Network Engineer
Windows 11 Compatibility Testing Network Assessment
Progent's Windows 11 consulting experts can provide an array of services to support Windows 11 including cloud integration, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning, and Help Desk Call Center support.
Microsoft Certified System Center MOM Engineers
Microsoft Operations Manager Technical Support Services
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of network stability that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions available as low-cost service packages created to help your company to detect and fix a an array of IT network problems before they can impact your business.
Clustering Windows Server 2008 IT Consultants
IT Consultants Failover Clustering Windows 2008
The cluster technology built into the high-end editions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and maintenance of clusters that provide greater levels of network dependability, security, efficiency, and versatility. New or improved features include cluster verification, revamped configuration and installation, improved cluster administration, redesigned cluster architecture for maximum availability, hardened security and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the business benefits of Windows clustering, plan and execute an installation, educate your network support staff to manage your cluster environment, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
Windows 8.1 Help Desk Specialist
Windows 8.1 Engineers
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and slates to engineering workstations. A wealth of innovative capabilities, such as touch screen support and iconic tile GUI, provide a broad selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and show you how to gain maximum business value from the product's many technical enhancements.
Desktop Monitoring Computer Consulting
ProSight Remote Desktop Management Technical Consultant
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your business.
Outsourced Programming Amazon Web Services enterprise hybrid cloud solutions
Microsoft Expert Amazon AWS hybrid cloud integration Contract Development
Progent offers affordable online consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
ProSight Email Denial of Service Protection Consultants
ProSight Email Guard Spam Filtering Specialists
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Exchange 2013 Disk Availability Group Services
Exchange 2013 Compliance Remote Technical Support
Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange 2013.
Windows Server 2022 and SCOM On-site Support
Largest Windows Server 2022 PowerShell Consulting
Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid model that integrates cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Exchange 2013 Collaboration Remote Support
Exchange 2013 Security Support and Integration
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact key areas like manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
802.11ac Wi-Fi Network Setup and Support
WiFi 6/6E Management Engineer
Progent can show you how to design, configure, manage, monitor, and repair a viable Wireless LAN architecture, recommend appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete wireless network security plan that is well aligned with the security plan for your overall corporate network.
24/7 ProSight Reporting Infrastructure Management Computer Engineer
Online Support ProSight Reporting SentinelOne Remote Network Monitoring
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Online Technical Support Hornetsecurity Altaro VM Backup Deduplication
Hornetsecurity Altaro VM Backup Disaster Recovery Integration Support
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Hornetsecurity Altaro VM Backup Disaster Recovery Remote Technical Support
Top Rated Remote Technical Support Hornetsecurity Altaro VM Backup Restore
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to plan, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
24-Hour Technology Professional Windows Server Essentials Compliance
Windows Server Essentials Launchpad Consultant Services
Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management support so you can plan and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Specialist SharePoint Server 2010
SharePoint InfoPath Forms Services Integration Services
Progent's Microsoft-certified engineers can provide affordable remote support and development services to help your business to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, workflows, and other utilities to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop applications including Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Top Remote Technical Support SCCM 2016 Mobile Application Management
SCCM 2016 Primary Site Consultant
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
500 Router Consulting Services
ASR 1000 Router Remote Support
Cisco has designed a full product line of routers that includes appliances designed to deliver the protection, performance, and availability demanded by organizations from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
SentinelOne Endpoint Protection Engineers
Consulting Services SentinelOne Ransomware Defense
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent Phone Numbers
Progent Phone Numbers
For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Engineer Microsoft Exchange Upgrade
Exchange 2003 Upgrade Technical Support Services
Progent's Microsoft Certified engineers offer expert support for major implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange rollouts or upgrades and can supply onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
Meraki MR57 Access Point Remote Technical Support
Meraki 802.11ac AP Migration Online Support
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to help organizations of all sizes to design, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their location or computing device.
ISA 2004 On-site Technical Support
Microsoft ISA Server Professionals
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business requires.
Barracuda Backup Restore Computer Consultants
Barracuda Backup Appliance Consulting Services
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help you to design, integrate, manage and repair a BDR solution based on Barracuda Backup.
Top SQL Server 2012 Integration Services
Integration Support SQL Server 2012 Monitoring
Progent offers the support of Microsoft-certified consultants and experienced database application developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and certified security consultants to assist your business to assess the potential benefits of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Juniper SSL Router Cybersecurity Consultancies
24 Hour Consulting Juniper SSL Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Infor SyteLine CloudSuite Job Costing Consulting
Infor SyteLine CloudSuite Customization Consultant Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and service companies to simplify complicated supply chains and streamline critical business processes to get products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from as-needed advice to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
ransomware removal and data restore Consultant Services
ransomware rebuild Consultant
Progent's proven ransomware recovery experts can help your business to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Online Consulting wireless LAN controller
wi-fi controller Integration Support
Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Consultant Services Microsoft Teams and AAD
Top Ranked Microsoft Teams and AAD Sync Consultants
Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
ransomware business recovery Professional
24/7/365 Ryuk ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
CISSP-ISSAP Certified Computer Security
24/7 ISSAP Certified Cybersecurity Architecture Professionals
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant experience with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
