Charlotte Consulting
Temporary IT Staffing for IT Support Teams
In addition to providing fast access to guidance from high-level network professionals and subject matter experts to assist Charlotte, North Caroline businesses with discrete technical problems or strategic projects, Progent can provide short-term staff augmentation to deliver more generalized assistance such as desktop help, network management, and Call Center response. Short-term staffing can help organizations to deal with expected or unplanned increases in the need for IT personnel, which may result from scenarios such as company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover gaps resulting from the loss of in-house staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services Progent's short-term staff augmentation services offer businesses the ability to respond to increases in demand for network personnel without dealing with the costs and delays associated with identifying and hiring appropriate IT help and without the risk of increasing your permanent head count.
Key aspects of Progent's short-term staff augmentation services include:
- Fast access to reliable network professionals
- Easy engagement, termination, and resumption of services
- Transparent extension of your in-house network support team
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong working relationship with a world-class, full-service source for network support
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative service alternative powered by the leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for organizations of all sizes throughout the United States. Progent’s IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Charlotte, North Caroline Organizations
Progent's seasoned roster of certified engineers can deliver Charlotte, North Caroline companies a broad range of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Integration
- Microsoft 365 Configuration
- Dynamics GP Customization
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Teleworker Support Services
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Colo Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Restore Expertise
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Temporary Staff Augmentation for Charlotte, North Caroline Companies
To find out more about Progent's temporary staff augmentation services for Charlotte, North Caroline organizations, call
An index of content::
Microsoft Windows Server 2012R2 Network Consultants
Windows 2012R2 Online Technical Support
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Consultant Services Microsoft EMail
Exchange Upgrade
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Exchange Server support services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Microsoft Exchange Upgrade IT Consultants
IT Services Exchange 2000 Server
Progent is one of the most expert network support firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Altaro Office 365 Backup Remote Consulting
Altaro Office 365 SharePoint Backup Consultant
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to preserve your M365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Design Firm Amazon EC2 security
Top Quality Integration Amazon Web Services enterprise hybrid cloud solutions
Progent offers cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Windows Cluster Server 2008 Support Outsourcing
Remote Support Services Windows 2008 Cluster
The clustering technology incorporated into the high-end editions of Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of server clusters that offer greater levels of system dependability, protection, performance, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, better security and quorum models, fewer failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the advantages of Windows clustering, plan and implement a deployment, train your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a business continuity procedure.
Engineer LifeSize Telepresence
Polycom OTX Telepresence Engineer
Progent offers the support of a senior specialist with years of hands-on experience configuring, maintaining, and enhancing video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management team, your Internet Service Provider, and your telepresence platform supplier to help your company maximize the strategic value of your video conferencing solution.
Microsoft 365 Word forms Engineer
Office Word 2016 Consulting Services
Progent's Office Word and Microsoft 365 Word experts offer a broad selection of affordable online consulting services to help you to maintain your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.
Virtual Call Desk Technology Consulting
Support Desk Sharing Computer Consultants
Progent's Microsoft and Cisco certified Consultants provide three service programs to help medium-size and large companies create a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk software packages available and decide what packages may be too costly, lack critical features, or align poorly with your company's business goals. Progent also provides short-term staffing for businesses who want to augment their internal Help Desk team for occasional projects or to substitute for absent or indisposed personnel.
Flexential Tampa Internet Data Center Consulting Services
Flexential Colocation Center Consultants
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of network experts based in the Tampa area, and Progent also offers remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help you to plan and implement a migration to the Flexential facility with services such as designing system configuration, recommending hardware, system setup and validation, troubleshooting, streamling online management, and educating your network staff.
Windows Server 2019 Deduplication Network Engineer
IT Consultant Windows Server 2019 and SQL Server
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist you to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
IT Management Outsourcing Consulting
Network Management Outsourcing Engineer
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain minimal internal IT administration and support staffs with low-cost help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, automation of routine management tasks, ongoing adoption of new information technology, graceful transition from older technology to current solutions, improved fit between computer technology with strategic objectives, guidance from veteran IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Server Education
Operating System Training
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Mid-size companies who work with familiar independent service providers or who maintain in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and efficient.
Project 2013 Programming Company
Developer Project 2010
Progent's Microsoft consultants offer in-depth expertise in implementing, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective remote consulting services following proven best practices to help businesses of any size to receive all the benefits of this powerful platform. Consulting support offered by Progent include system planning, software configuration and migration, setting up safe collaboration among local and offsite users, network optimization, and customized webinar training.
SQL Server 2016 Enterprise Technical Consultant
SQL Server 2016 and Power BI Configuration
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, mobile computing integration, plus built-in BI. New features include PolyBase for processing relational and non-relational files simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of any size to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Cisco SIP Integration Technical Consultant
Cisco CUBE and SIP Computer Consulting
Progent's Cisco CCIE-certified SIP integration experts can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and can provide affordable online or on-premises support to help businesses to migrate smoothly to an advanced unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Programming Firm Power BI On Premises
Power BI Premium Contract Programming Firm
Progent's Power BI consultants can help your business to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can assist you build and manage an on-premises, cloud, or hybrid environment for Power BI.
Microsoft Azure cloud migration Contract Programming Firm
Microsoft Azure hybrid cloud solutions Professionals
Progent can help small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Jabber Screen Sharing Troubleshooting
After Hours Jabber and Unity Connection Consultant
Progent's Jabber consultants offer online or onsite support to help organizations of any size to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Microsoft and Mac Desktop Consultancy Firms
Urgent PC Desktop Networking Company
Progent offers a broad array of cost-effective support services to help you to install, configure, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for individual machines or laptops or help you to design and carry out a large-scale migration to new or updated operating system software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete an office move or merger designed to produce the least possible interruption to your business.
Consult Citrix Essentials
Citrix Essentials for Hyper-V Engineer
Progent's Citrix-certified experts can help you to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtualized network while lowering the cost of resources and support and simplifying administrative processes.
Microsoft Office System Small Business Network Consulting Group
Microsoft Office 2003 Computer Network Support Group
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building a web-based business application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting IT support expenses to grow in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available network architecture for your critical business software powered by Windows including Microsoft Office XP, Office 2003, and Office 2000.
Cisco Expert Computer Consulting Cisco Virtual Private Network
Cisco VPN Support and Integration
Cisco's network security and remote connection technology for small organizations represent a comprehensive range of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your company goals.
Setup and Support Exchange 2019 Data Loss Prevention
Microsoft Experts Exchange 2019 Edge Transport Server On-site Technical Support
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Ubiquiti UniFi WiFi Professional
Ubiquiti UniFi WLAN Consulting Services
Progent offers fast access to the expertise of veteran wireless specialists who can assist you to assess the value of Ubiquiti UniFi wireless APs for your company and assist you to design, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi wireless access points for optimal signal coverage and performance.
External Security Inventory Specialists
External Security Inventory Consulting
Progent has put together two ultra-affordable service bundles designed to allow small companies to receive an objective network security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from an authorized machine within your firewall to determine vulnerabilities to inside attacks. Both security inventory services are configured and run from a secured external location.
Network Security Scan Consultant
Internal Security Inventory Services
Progent has put together two ultra-affordable service packages designed to allow small companies to receive an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized computer inside your company firewall to uncover vulnerabilities to inside assaults. Both security inventory packages are configured and run from a secured remote location.
Microsoft Experts Technology Consulting System Center Operations Manager
Troubleshooting System Center Operations Manager
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Emergency Windows 8.1 Work Folders Integration
Computer Tech Windows 8.1 BitLocker
Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, manage, and support IT systems that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following industry best practices.
Remote Integration Support MSP360 Ultimate Backup
Specialists MSP360 SQL Backup
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup plan built around MSP360 software. MSP360 enables file or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to build a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from user miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.
Biggest Connectix Virtual Server Remote Support
Microsoft Server Virtualization Technology Consulting
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and powered by software first developed by Connectix, provides the performance needed to accomplish server consolidation, software upgrade, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in software programming and piloting, migration from legacy line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can help your company to evaluate and integrate Microsoft Virtual Server.
IT Consultant Altaro VM Backup Local
Altaro VM Backup and vCenter Integration Support
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, support for Windows CSV and for VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide array of services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
