Charlotte Consulting Support
IT Staff Augmentation for Network Support Organizations
Besides providing fast contact with top-tier network consultants and subject matter experts (SBEs) to help Charlotte, North Caroline organizations to resolve discrete IT issues or longer-term initiatives, Progent offers temporary staffing to deal with more broadly defined assistance like PC help, IT management, and Help Desk call center services. On-demand staffing can help businesses to deal with expected or unexpected increases in demand for network services, which may result from scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also cover gaps caused by the loss of in-house staff members because of scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program Progent's short-term supplemental staffing services give businesses the ability to respond to surges in requirements for network services without dealing with the costs and delays associated with vetting and recruiting professional IT help and without the risk of adding to your full-time staff size.
Key aspects of Progent's temporary supplemental staffing services include:
- Fast availability of seasoned IT pros
- Easy engagement, termination, and resumption of services
- Transparent augmentation of your in-house network support staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong working relationship with a world-class, full-service resource for IT support
Progent's shared Call Center service is a proven on-going staff augmentation option that enables IT groups to divide the responsibilities of Call Center support seamlessly between their full-time IT staff and Progent's nationwide pool of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Call Center service is a joint service solution powered by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for organizations throughout the United States. Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Charlotte, North Caroline Organizations
Progent's seasoned team of certified consultants offers Charlotte, North Caroline companies a broad range of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Office/Microsoft 365 Integration
- Dynamics GP Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Technical Support
- Teleworker Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Experts
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtualization Management
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense
- Backup/Restore Solutions
- Cisco VoIP Phones and Telepresence
- Microsoft Skype for Business and Microsoft Teams
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Contact Progent for Short-Term IT Staffing for Charlotte, North Caroline Companies
To learn more about Progent's short-term staffing services for Charlotte, North Caroline companies, call
An index of content::
Windows 2012 Failover Clustering Technology Consulting Services
Technology Consulting Failover Clusters Windows Server 2012
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to assess the benefits of utilizing Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.
SCVMM 2012 VHDX Resizing Consultant
Microsoft Experts VMM Management Server IT Services
Progent can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to migrate from an earlier release of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Remote Computer Support Consulting Services
On-site Support IT Consultant
For medium-size businesses who need network support, Progent can deliver a variety of options such as local service, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, software programming, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional in-person support for solving network issues quickly and affordably.
CentOS Linux IT Consultant
Colbolt Linux Support
If your company is producing Linux-based applications in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of high-value know-how while avoiding the continual hassle of managing your business network. Through the use of smart network monitoring and by delivering online and on-site support when your company needs it, Progent offers an affordable way for maintaining an IT network that provides excellent reliability, security, and performance. Progent's UNIX/Linux developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center services.
Network Engineer OS X
Macintosh OSX Online Support
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or moving to iCloud services. For business environments built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your company's business goals.
WatchGuard Firebox T35 Firewall Security Audit Services
WatchGuard Firebox T55 Firewall Auditor
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
MySQL and Windows Consult
24x7 Professional MySQL and Windows
Progent can provide cost-effective online access to an Oracle-certified MySQL DBA or software programmer and can help organizations of all sizes to configure and maintain MySQL within a dependable network environment that offers high levels of performance, expandability, and protection. Progent also has proven skill helping companies port applications from Oracle to MySQL.
Largest Computer Security Vulnerability Assessment Engineers
Professional Computer Security Assessment
Progent has created several security service bundles designed to deliver larger corporations an impartial and thorough network security audit from a group of premier security engineers. All Progent's security evaluation bundles incorporate a collection of services including automated scans from within and from outside the company security perimeter, expert interpretation of results by certified security engineers, creation of a paper explaining the findings, plus a live concise executive summary and an extensive interactive outbrief for in-house IT administrators.
Windows Server Essentials Migration Services
Windows Server Essentials Client Computer Backup Services
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small businesses to transition from the older physical in-house datacenter to the new hybrid networking paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you design and execute an efficient move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting, troubleshooting, and training.
Les Kent has a 35-year track record of successful technology integration, business management, sales, and operations. He has shown a knack for developing elegant information technology solutions while working as a network designer, application developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and global enterprises.
Microsoft SQL Server Security Consulting
Microsoft SQL Server Network Specialist
Progent's Microsoft-certified SQL Server developers and DBAs can provide online consulting to assist organizations of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants offer support for any element of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Networking Consultants Microsoft Certified
Microsoft Certified Partner Network Support Consultants
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better support for your information system.
Small Business Design Company
Small Office Repairing
Progent delivers the services of Microsoft and Cisco-Premier IT consulting experts to show customers economical alternatives to help organizations maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's network engineers can assist you to improve your network's e-mail architecture, protection, availability, performance, and system management.
Local Government Consultants
Consultant Services City Government Cisco
Progent has a long background delivering a broad range of online IT consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in providing advanced remote IT support and has delivered network solutions to clients in every state. Online support saves travel expenses and solves problems more quickly than onsite support.
Emergency Solaris Cybersecurity Contractor
UNIX information Systems Audit
If your company has a Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your entire enterprise in a broad range of security areas including security management practices, security architecture and models, connection management products and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the core competencies and international standards of knowledge that network security professionals are expected to possess. These certification provide IT management the confidence that those who have earned their CISM or CISSP certification have the background and knowledge to deliver world-class security support and engineering help.
Consultants CIO
CIO Support and Help
Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to enhance business processes so they align better with your business objectives. Your company can develop and implement a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
IT Services Part-Time CIO
Biggest Part-Time CIO Setup and Support
Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate appropriate technology to enhance business operations so they align better with your business goals. Your company can develop and implement a well conceived IT plan without incurring the expense of a full-time senior IT executive.
Microsoft Access migration Consultant
Access Developer Firms
Progent offers cost-effective online support for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online classes for Office Access development and DBA services.
Amazon Marketplace Web Service integration Developer Firm
Microsoft and Cisco Amazon Marketplace Web Service development training Expert Development
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
ProSight Remote IT Management Services
Support and Integration Managed IT Services Consultants
Progent's ProSight portfolio of managed services are geared to provide organizations who have small internal network support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of common management processes, ongoing adoption of the latest information technology, graceful transition from legacy technology to modern solutions, improved fit between information technology with business goals, access to seasoned IT consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
Juniper SSG520M Router Security Evaluation
Juniper SSG20 Router Network Security Test
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Great Plains Migration Online Support Services
Dynamics GP Software IT Services
Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP so that you preserve your information, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Power BI Pro Integration
Expert Development Power BI Connectors
Progent's Power BI experts can assist you to design, install, manage, enhance or debug your Power BI solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can show you how to implement and manage a local, cloud based, or hybrid architecture to run Power BI.
