UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Emergency Help for
Charlotte Small Business Network Systems
For small and midsize businesses in Charlotte North Carolina, Progent provides help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Windows platforms. Progent has provided remote support to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the services of CISA and CISM-accredited security engineers to handle high-level security architecture and business continuity preparedness.
Progent's online support engineers offer exceptional value because they are equipped with the real-world experience and the sophisticated technology to solve most information system issues rapidly. Efficient support lowers immediate costs because solutions accumulate a smaller number of chargeable consulting minutes. Remote help also avoids the expense of dispatching an engineer to your office. Your company benefits even more in indirect costs by reducing or eliminating network outages and related costs stemming from business disruption, disgruntled customers and vendors, idle employees, and distracted management.
Progent's billing model for online help is structured to maximize the impact of your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are billed exclusively for the services that you receive. Unlike typical online support organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute billing unit and simple model for billing avoid situations where quick fixes somehow end up as major tabs. Progent's skill at solving problems quickly translates into your business saving money.
Progent's Remote Support Technologies
Over the years, Progent has refined an arsenal of customized tools and proven methodologies that ensure the maximum degree of efficiency for remote help and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology enables the consultants of Progent's online support team to link to your company's computer system remotely without compromising corporate security.
Progent's proprietary service reporting application stores detailed histories for the support that Progent's clients have been provided. Progent's authorized service personnel have access to the details of assistance delivered to every Progent customer by any consultant. This history of anomalies and resolutions is stored as an easily accessible internal database that permits Progent's online support experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support improves daily. Progent's high-level accreditations and close associations with key vendors including Cisco and Microsoft permit access to additional massive support knowledge bases and allow quick access to manufacturers' internal engineering staff so Progent's online consulting specialists can determine the best solutions promptly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Charlotte North Carolina or to find out more about Progent's phone support programs, call Progent at
Online Network Support Services Available from Progent
Progent's phone-based technical support engineers offer advanced credentials in an extensive array of products and technologies. This broad scope of IT skills allows Progent's engineers to tackle almost any problem likely to take place in a small company network. Certifications held by Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, CCDA and CCDP.
To support clients with multi-platform environments, Progent also provides access to engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.
Remote support services Offered by Progent to customers in Charlotte include:
-
UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services address a wide spectrum of information technology such as system architecture, messaging solutions, system and operational security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and simplified management, and migration from legacy applications to the latest MS Windows or Linux-based solutions. Progent's team-based methodology for solving network problems promotes fast escalation, when required, to engineers with task-relevant expertise to tackle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can provide urgent online assistance for analyzing anomalies within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
-
Contact a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco CCIE certification is the top recognition for network engineers, and validates a person's technical knowledge at the master level. Cisco CCIEs can resolve even the most stubborn issues associated with network design, deployment, management, protection, and problem solving. Cisco qualified CCIEs operate closely with Cisco's internal engineers in isolating anomalies with IOS Software network administration tools and coming up with workarounds or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness because their depth of expertise allows them to solve the most difficult problems rapidly. In typical instances, less qualified service providers can struggle for hours or even days with the same problems that a Cisco CCIE can fix in a few minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to help small and medium sized businesses. Progent can provide fast phone contact with a CCIE so you can receive timely support for serious network infrastructure problems that are crippling worker efficiency but are outside the experience of your regular network support personnel. Progent's CCIE consultants can connect to your computer system by means of the latest on-line troubleshooting tools to provide fast, safe, and economical analysis and remediation.
Progent's Cisco CCIEs offer expertise in the entire range of Cisco's market leading family of connectivity devices including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
-
Certified Microsoft Windows Expertise
Progent's Microsoft-certified remote service experts offer network problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist your company with a wide variety of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 Server migration, Exchange 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2016 migration expertise,
SharePoint Server 2019 planning and configuration, Microsoft Teams integration, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a full array of remote desktop support and troubleshooting services such as Microsoft Windows 7 migration support, preparing for to 64-bit workstation software, integrating Office 2010, and automating desktop configuration.
-
CISSP, ISSAP, and CISM Premier System Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a variety of security services to improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or assist your business to recuperate quickly following a serious breach. Security consulting services available from Progent cover comprehensive network security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from virus and worm assaults; setting up firewalls; establishing secure techniques for off-site and mobile access; guarding your messaging system from spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration expertise. Progent has over 20 years of background delivering high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent offers the skills of world-class online consulting experts for special projects that small companies frequently need. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's experience with these special fields of computer technology allows customers to execute major projects economically and on schedule. Progent's project-based online engineering services include:
-
Help Desk Expertise
Progent's Help Desk service options for small and midsize businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small companies who lack the resources to support an in-house Help Desk Call Center but who need quick response from a reliable Help Desk with professional phone assistance plus the technical depth to escalate the most challenging tasks to high-level consultants.Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Call Center consulting support can aid you in establishing an effective new Help Desk Call Center or revamping your established one, evaluating or modifying Help Desk Call Center software products to meet the unique needs of your company, or providing temporary online personnel to supplement your internal Help Desk group to handle unusually busy scenarios like software transitions, major upgrades, or rolling out new applications.
Progent's Help Desk team of experienced network consultants provides your clients in Charlotte North Carolina immediate communication with an efficient support group with years of background offering telephone-based support and remote troubleshooting for IT systems powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk the reputation as a significant driver of company success, and Progent's intent is to solve and not merely record technical problems.
-
Applications Services: Training, Customization, and Integration
Progent's Applications Consulting Group provides remote and in-depth engineering support and training in special application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Project, MS Word, and Microsoft Excel. To read additional information about Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Mac experts can nurture the creative components of Macintosh systems by providing phone-based help support and education in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with specific procedures such as capturing or digitizing audio/video or configuring an audio/video post production lab.
Online Network and Server Monitoring Services
Progent can provide companies in Charlotte North Carolina remote network monitoring support based on MS Operations Manager network monitoring and reporting, customized by Progent to suit your business so your computer support is proactive rather than reactive. By anticipating possible problems before they grow into full-scale emergencies, remote monitoring can ward off inconvenient and expensive information system breakdowns. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or networks based on a variety of OS platforms.
To contact Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Remote Help, telephone
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
24 Hour Teleworker Conferencing Troubleshooting
Network Consultant Work from Home Video Conferencing
Progent can help small and mid-size businesses to configure and troubleshoot teleconferencing applications to allow their at-home employees to communicate effectively with teammates and clients.
Internet Carrier Selection Specialist
Consultant Services Internet Carrier Selection
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a different carrier and/or service plan. Provisioning can include optimizing existing routers and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Top Consulting NetApp MetroCluster Design
NetApp MetroCluster Design Engineer
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) apart. Progent's team of seasoned network consultants can help you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory requirements.
School District Exchange Professional
Consulting Services Small Government
Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced remote network consulting and has provided network support to clients in all 50 states. Remote support saves travel expenses and resolves issues more quickly than on-premises service calls.
Microsoft Exchange Server 2010 Migration Professionals
Consultants Exchange Migration
Progent's Microsoft-certified consulting engineers can help your organization to determine the value of Exchange 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer fast ROI by increasing your productivity, lowering the expense of hardware and service, simplifying management, and consolidating your key communications platforms.
SonicWall NSA 9650 Firewall Security Audit Services
24-Hour SonicWall NSA 3650 Firewall Security Firms
Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design protection into your corporate practices.
Windows Server Hyper-V 2016 Shielded VMs Professional
Online Technical Support Windows Server Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 utilizes core technologies first designed for and proven on Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business value.
Consultant Rates Server Integrators
24 Hour IT Consulting Consultant Prices
Progent's pricing policy is to bill for remote service and in-person help per minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.
High-Availability Branch office Connections Network Consultant
Technical Consultant Fault-tolerant Interoffice Connections
Progent's non-stop interoffice connectivity and fault tolerant network infrastructure professionals can help small businesses achieve fault tolerant Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers economical non-stop interoffice connectivity.
Cybersecurity Group WatchGuard Firebox Firewall
WatchGuard Firebox T15 Firewall Cybersecurity Group
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Colbolt Linux Support and Help
Suse Linux Technical Support
If your company is producing UNIX or Linux applications in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic expertise without the constant hassle of maintaining your business network. By using smart server monitoring and by providing online and on-site assistance when your company needs it, Progent represents an economical solution for managing an information network that provides high availability, protection, and performance. Progent's Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and on-site service and troubleshooting, network monitoring services, and Contact Center services.
Microsoft Exchange 2010 Upgrade Professionals
24-7 Exchange Migration Professionals
Progent can provide comprehensive support for each phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project design and documentation, specification of all new software and hardware needed, recommended sourcing, system verification at client location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and webinar training for customer's IT staff and users.
DotNET Developer Firm
DotNET Software Integration Companies
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and at low cost.
SQL Server 2019 on Linux Online Consulting
SQL Server 2019 Cybersecurity Technical Support Services
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive intranet system.
24/7/365 Lync Server 2013 certificate management Specialist
Lync Server 2013 Back End Server Consulting Services
Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT team and users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Windows 2022 Hyper-V IT Consultants
Network Engineer Windows Server 2022 Kubernetes Containers
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Database Development Consulting Services
24x7x365 Database Programming Technical Support
Progent's Microsoft-certified relational database consultants offer businesses of any size remote DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and integration, database architecture and programming, administration services, replication strategies, capacity planning, tuning, migration, security and compliance, backup and recovery options, troubleshooting, and training.
Consultant Retrospect for Mac
Engineers Apple Time Machine Backup
Progent can provide affordable online support from consultants skilled in a wide array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux servers and desktops as well as laptops and handhelds. Progent offers consulting support for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to implement, enhance, or maintain backup/restore solutions for a variety of architectures including local, remote, cloud, or a mix.
Consulting for Service Providers Integration
Computer Consulting IT Services for Service Firms
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting experts under your own brand as a seamless extension of your network services team.
Contact Progent
Progent Contact
For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Support and Setup Call Desk Sharing
Shared Help Desk Network Consultant
Progent offers three essential types of Help Desk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients convenient access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a solid contributor to company productivity. Progent's target is to fix rather than merely report problems.
MCSE Expert Certified Support and Setup PowerPivot for Excel
SQL Server 2012 Monitoring Support
Progent offers the support of certified consultants as well as experienced database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Cisco SIP phones Consulting
Voice Over IP Support
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Ubiquiti UniFi switch Consultants
Ubiquiti Security Gateway Consultancy
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple sites with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi consultants who can help your organization to assess the benefits of Ubiquiti's UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Juniper Junos J-Web Consulting
Juniper Junos os Cybersecurity Team
Progent's Juniper Networks-certified network engineer can assist you to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that incorporate a combination of Juniper's software platforms.
Immediate Windows 10 Configuration Configuration
On-site Support Windows 10 Edge
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and ongoing Call Center support services.
Exchange 2007 to Exchange 2010 Upgrade Consult
Exchange Server Upgrade Technology Professional
Progent offers comprehensive support for each phase of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project planning, cost estimates of all new software and equipment required, suggested vendor sourcing, pilot testing at customer location or at Progent's testing lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's IT staff and end users.
Desktop Computer Network Support Companies
Microsoft and Apple Mac Desktop Problem Resolution
Progent can provide a wide array of affordable online and onsite support services to assist your business to deploy, manage, and debug desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Microsoft Windows 7 Migration Computer Consultant
Microsoft Windows 7 Evaluation Consulting
Progent's certified consultants offers offsite and onsite support services to help you to manage, maintain, and repair computers based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.
Juniper NetScreen 5400 Firewall Technology Consulting Services
Juniper Firewall/VPN information Systems Audit
Progent's Juniper Networks-certified NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor environments.
Engineers Google Android patch management
iOS patch management Consultant Services
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices like alarms and health monitors.
NetDocs Solution Design Specialists
NetDocs Planning Engineers
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent can provide online access to NetDocuments consultants who can help legal departments and law firms to plan, deploy, manage, tune, or troubleshoot a document management system environment powered by NetDocs.
Small Office Contractor
Online Consulting Small and Midsize Business
Progent provide businesses of all sizes enterprise-class network online or on-premises consulting for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
Microsoft Office 2000 Network Outsource
Top Quality Tech Consulting Microsoft Windows
Progent's IT outsourcing support offerings for small businesses feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing chronic IT problems, and producing a comprehensive security plan. Progent can help you maximize network reliability and throughput via fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can help with needs assessment, product identification, bill of materials production, sourcing selection, purchasing logistics, and complete documentation. Progent's IT outsourcing help also includes education for office productivity products such as Microsoft Office XP.
IT Consulting Unity
Specialists Unified Attendant Console
Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with applications that include Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite support to assist businesses of any size to create and maintain CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent's consultants can help with any aspect of CUCM support and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Select Topic: