Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Charlotte organization to select the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Charlotte, North Caroline organizations to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure required for an at-home workforce can be particularly challenging if you have to accommodate a combination of personal equipment like desktop computers and notebooks, routers, and wireless appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's experience providing online support for both legacy and modern technologies in remote office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for implement necessary updates. Support services available from Progent to assist your company to create a high-functioning work-at-home infrastructure include:

  • VPN connectivity allows you to create a secure connection for authorized at-home workers to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and use a remote PC's desktop. This technology gives network managers more control over the digital environment of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent can provide expert remote consulting for setting up home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can cause performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by providing services that include Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity methods impact the speed and reliability of connections between telecommuters and the corporate data center. Business-critical processes may demand redundant Internet connections in the event the primary connection fails. Progent can provide guidance for selecting ISPs, choosing appropriate service bundles, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.

VoIP Solutions for At-Home Workers
Extending the business phone environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to plan or tune a remote VoIP service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps used across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these VoIP solutions and provide on-demand deployment and troubleshooting services.

Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite users and at-home workers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help you to optimize your network infrastructure to host them.

Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of applications that deliver a consistent user interface for exchanging data and ideas throughout multiple sites and on a broad range of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original publication and can help businesses to configure these critical collaboration products to maximize the effectiveness of your remote workforce.

SharePoint Integration Experts for Remote WorkersSharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-driven access to data, business processes, and tools for searching through company-wide business data. SharePoint enables you to create secure web portals that enables remote workforce to view and edit aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting expertise, refer to SharePoint integration and application development expertise.

Exchange Configuration Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, visit deployment consulting for Exchange.

Onedrive Deployment Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud storage service, similar to GoogleDrive. At-home users can store files to OneDrive, and co-workers can access them safely through a browser. Provided with Office 365, OneDrive allows home employees to co-author files. Edits created offline are automatically uploaded when you go back online. For details about Progent's expertise for OneDrive, go to Microsoft Onedrive configuration experts.

Public Cloud Integration Services for Telecommuters
Progent can provide affordable remote assistance for enabling businesses to build, maintain and optimize cohesive hybrid network models that incorporate physical data centers, remote workers, branch offices, and public cloud services. Progent can provide expertise for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve issues with cloud connectivity, identity, and cybersecurity.

Azure Integration for At-Home WorkersAzure is a popular family of public cloud services that enables you to use IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure features over 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure services for remote workers by configuring and debugging firewalls and VPN tunnels. To find out about Progent's consulting expertise for Azure, see Azure consulting.

Office 365 Integration Services for At-Home WorkersOffice 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud-based services available on a subscription basis. Office apps and cloud services are marketed in a selection of plans intended for customers ranging from individuals and households to major enterprises. Progent can provide fast and affordable online access to consultants knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the numerous subscription plans offered with Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers top business value. For details about Progent's consulting services for Microsoft Office 365, see Office 365 consulting expertise.

Microsoft 365 Exchange Online Integration for TeleworkersMicrosoft 365 Exchange Online is among the most widely used cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online offers the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with local Exchange environments, enabling you to create hybrid cloud/onsite networks. Progent's certified Exchange experts can provide as-needed help to guide you through challenging IT bottlenecks and can also provide end-to-end project management outsourcing to ensure your at-home workers have easy and secure access to your Office 365 Exchange Online environment. For information Progent's expertise for Exchange Online, visit Office 365 Exchange Online integration and troubleshooting expertise.

Amazon AWS Integration Services for TelecommutersAmazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's biggest source of cloud-based services. Progent offers quick and economical online contact with cloud connectivity consultants who can help your business to design, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to create a high-availability network model to make sure your users have a productive computing experience whether they are working from your headquarters, a remote branch, from home, or on the move. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS integration expertise.

Google Cloud Integration Services for TelecommutersGoogle Cloud is a popular collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and simplify identity control for remote workers with GCP Cloud Identity services. Progent can also help your organization to use GCP's unified management tools to control and monitor your GCP ecosystem. To find out, go to Google Cloud Platform consulting services.

Help Desk Services for Telecommuters
An emergency, company-wide switchover to a teleworker workforce, which could be activated by an epidemic or as an element of a business continuity plan, can overstretch even a high-performing internal Help Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Desk with Progent's remote Technical Response Center (TRC) team.

  • Progent's Standard Call Desk services utilize Progent's extensive network of online IT support experts along with world-class trouble ticketing and tracking technology to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from help requests through trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or update the status of their current trouble tickets, add information, and upload screen captures or relevant files. Support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
  • Progent's Help Desk Call Center Augmentation Service enables you to supplement your existing Help Desk Call Center team by splitting delivery of Support Desk services seamlessly between your regular support personnel and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support solution based on the number one professional services automation (PSA) tool for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. To learn how Progent's Call Center Augmentation Services can enable your business to provide world-class IT support to your telecommuters, go to Progent's Help Desk augmentation Services.

Security and Compliance for Remote Workers
At-home workers commonly run their personal computing devices and work in a physically unsecured space. This increases their vulnerability to cyber attacks and requires judicious deployment of firewalls, remote monitoring, and the creation of policies that follow leading practices. Progent's seasoned team of certified cybersecurity experts can assist your business to plan, deploy and administer a compliant cybersecurity environment that protects sensitive information in networks that include teleworkers.

  • Firewalls allow companies to build a network that can be securely accessed by local users as well as by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Modern firewall devices permit you to configure and manage different access rights to various classes of users and to expand your network and adjust your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support services, go to firewall support expertise.
  • Remote Endpoint Monitoring makes it possible to track the various devices utilized by teleworkers and either reject or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to detect zero-day threats at inception. When a cyberattack is discovered, ProSight ASM immediately isolates the infected endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints remain secure even if they are offline. To find out more about ProSight ASM, visit remote endpoint security monitoring for remote workers.
  • Security Audits can assess the vulnerability of your network to all classes of outside and internal security threats for a network that incorporates an at-home workforce. Progent can run remote, automated cybersecurity inventory scanning for quickly and economically uncovering a wide variety of security gaps that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by data security professionals with top credentials including CISM, CISSP, and GIAC, can assist your business to audit your operations and policies and review your IT infrastructure to allow you to implement top-level security for your an at-home workforce.

Data Protection for Remote Workers
The field of Data Protection covers saving and restoring critical data so as to prevent data loss and minimize recovery time in the event of storage system problems due to equipment breakdowns, software hiccups, human mistakes, malware, or any other reason. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for teleworkers must cover diverse kinds of user-owned endpoints. Progent offers fast remote access to experts familiar with a broad array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and features granular restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can assist you to develop, document and test a DR/BC plan that includes the logistics of switching to an at-home workforce.

Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager provides a centralized platform for safeguarding critical information by controlling local, mobile, and home-based endpoint devices.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and software. Remote endpoint computers can be user owned or business owned. Network admins managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push patches and certificates, set up policies for accessing information and resources, manage passwords, establish VPN connections, determine how home-based workers share information, set up threat protection, ensure security compliance, and delete sensitive information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS computers. For information about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workers, see Intune mobile endpoint management experts.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that helps network managers to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for identity control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Top features of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based products. To find out about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Charlotte, North Caroline organization, call 1-800-993-9400 or visit Contact Progent.



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    Progentís Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a common location for your workers or customers to connect to, organize, share and manipulate relevant data, documents, and software and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.

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  • Meraki Dashboard Help and Support Meraki MR30H Access Point Online Support
  • Microsoft CRM Technology Consulting Services Microsoft CRM Online Troubleshooting
  • Microsoft Certified Partner Dynamics GP Software Professionals Network Consultants Microsoft Financial Software
  • Microsoft Certified Partner Exchange 2010 Configuration Onsite Technical Support Microsoft Exchange Server 2010 Support and Setup
  • Microsoft Configuration Microsoft Office 2000 Computer Consultant

  • Microsoft Firewall Computer Consulting
    ISA 2000 Server Computer Consulting

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your network.

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  • Exchange Server 2007 Troubleshooting
    Microsoft Exchange 2007 Consult

    Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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  • Extended Help Desk Onsite Technical Support
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    Progentís Co-managed Help Desk service allows your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

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  • Microsoft Exchange 2007 Consulting Technology Consulting Services Microsoft Exchange
  • Microsoft Exchange Computer Engineer Microsoft Exchange 2003 Consulting Services
  • Microsoft Exchange Server 2010 Migration Professionals Exchange Server Upgrade Professionals
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  • Microsoft IT Outsourcing Firm Small Business Small Office IT Consultant
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  • Sun Solaris Evaluation
    Solaris Network Security Audit

    If your company operates a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire enterprise in a wide range of security topics including security administration practices, security design and strategies, access management systems and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP certification have the experience and knowledge to offer effective security management and consulting services.

  • Microsoft SQL Specialist 24-7 Programming Firms SQL
  • Microsoft Small Business Server 2008 Professional Microsoft Certified MS Windows SBS 2008 Consultants
  • Microsoft Windows 2003 Cluster Server Remote Consulting Windows 2008 Failover Cluster Online Support Services
  • Microsoft Windows 7 Migration Remote Technical Support Microsoft Windows 7 Evaluation Professionals
  • Midsized Business Network Design Consultant Integration Specialist Mid-sized Business
  • NetBSD Network Installations Linux Consult

  • Security Penetration Testing Technology Consulting
    Top Penetration Testing Consulting

    Stealth intrusion checking is an important part of any overall IT system security plan. Progentís security experts can perform thorough intrusion tests without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and actively observed.

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  • Office 365 IDFix Network Consultant Support Services Hybrid Office 365 Exchange integration
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  • Design Microsoft Exchange 2000 Server
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    Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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    prime infrastructure Consultants

    Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.

  • SQL Server Reporting Services Professionals Immediate Network Engineer SQL Server 2008

  • Microsoft Windows 2003 Integration Services
    Windows 2003 Server Technical Support Services

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, installing, administering and supporting powerful information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

  • At Home Workforce Charlotte Assistance - Integration Guidance Charlotte/Douglas International Airport CLT
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  • VMware vSphere Specialist
    VMware VirtualCenter Specialists

    Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and hybrid cloud environments that provide high uptime, data security, and disaster recovery.

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  • 24 Hour Infor SyteLine CloudSuite Purchasing Management Consultants
    Infor SyteLine CloudSuite Data Migration Professional

    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical processes to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

  • Small Business IT Consulting Small Business Network Integration Support
  • Small Business Private Clouds Consultancy Virtual Server Private Cloud Hosting Services
  • Small Business Technical Support Group Small Business Computer Service Companies
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  • Small Company IT Services Small Business Network Online Troubleshooting
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  • Solomon Support and Integration Microsoft Dynamics AX Information Technology Consulting
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  • 24-Hour ProSight password management Technology Professional
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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

  • Specialists Small Business Private Clouds Immediate Virtual Server Private Cloud Hosting Consultancy
  • At Home Workforce Assistance near Charlotte - Integration Assistance Charlotte/Douglas International Airport CLT
  • System Center 2016 and SSRS Reporting Professionals Emergency Computer Consultant System Center 2016 and Intune
  • Technical Consultant Windows 2016 Windows 2012 Technical Support Services

  • Network Consultant Aironet 3700 Access Point
    Aironet 700 Access Point Technical Support Services

    Progent's Cisco certified Wi-Fi experts can provide economical remote and on-premises help for both end-of-life and modern 802.11ac Aironet wireless access points (APs) and Progent can help your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.

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  • Computer Consulting Apple OS X Tiger
    24-7 OS X Professionals

    Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide help with Apple Mac applications. Progent can also assist your business with iPhone support and Apple iPad management, or moving to iCloud. For computer environments built exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.

  • Top Quality Network Services Cisco CCIE Remote Cisco VoIP Integration Firm
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  • Ubiquiti UniFi Controller Specialists Ubiquiti UniFi Wave 2 WiFi AP Specialist
  • Unified Contact Center Express (Unified CCX) On-site Technical Support Immediate Configuration Unity Connection
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  • Windows 2012 R2 Specialists Windows Server 2012 R2 Hyper-V Virtual Switch Help and Support

  • Online Troubleshooting F5 Networks BIG-IP
    24-7 Microsoft Network Load Balance On-site Support

    Progent offers high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

  • Windows Server 2016 PowerShell IT Consultants Windows Server 2016 PowerShell Remote Consulting

  • Activesync Consultant
    Computer Consulting Microsoft Activesync

    Progentís consultants offer expertise in a variety of technologies related to mobile networking including system infrastructure, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified experts can save your company time and expense by applying their wireless background to show you how to choose and integrate mobile networking technologies that fit the needs of your company. Progent can also tune your network architecture so that wireless appliances perform better.

  • Windows SharePoint Services Professional Microsoft Experts SharePoint Server 2007 Support and Setup
  • Urgent Work at Home Employees Consulting Services near Charlotte - Connectivity Solutions Consulting Services Mecklenburg County North Carolina
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