Charlotte Teleworkers Connectivity Support Services
Solution Design, Configuration, Management and Troubleshooting Consulting Experts
Expanding your remote workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Charlotte company to pick the right technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers services ranging from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Charlotte, North Caroline organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure required to support an at-home work environment can be especially complex if you have to accommodate a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from different vendors and with a variety of OS software and firmware levels. Progent's background delivering online help for both legacy and modern technologies in remote office venues enables you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authorized remote workers to use IT resources located at your company data center or in a public cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad range of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote PC's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent offers expert online consulting for deploying routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and guests, are frequently used by telecommuters to access their router for work. This can create performance and cybersecurity problems. Progent can help you to mitigate these issues by delivering services that include Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet access methods affect the speed and availability of connections between telecommuters and the company data center. Business-critical applications might require redundant Internet access in the event the normal connection fails. Progent offers expertise for picking Internet service providers, picking sensible bandwidth and data volume bundles, and configuring high-availability Internet access. See Internet connectivity integration services.
IP Voice Integration for Remote Workers
Expanding the corporate phone system to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-based VoIP products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to design or tune a remote VoIP environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations tune their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and provide on-demand integration and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many organizations use multiple products to accommodate their various partners and customers. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications product that supports presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that deliver a consistent user experience for sharing data and ideas across a corporate network and on a broad selection of endpoint computers. Progent has delivered remote consulting services for SharePoint and Exchange Server since their first releases and can help your company to deploy these flagship collaboration platforms to maximize the productivity of your remote workforce.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by providing policy-based delivery of data, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to create secure web portals that permits remote workers to see and edit aggregated business intelligence via Wikis, Blogs, social sites, and Web Parts. To find out about Progent's SharePoint consulting services, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, visit deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can access them safely through a web browser. Provided with Office 365, OneDrive allows remote workers to co-author files. Edits made offline are automatically uploaded when you go back online. For details about Progent's expertise for Microsoft OneDrive, visit Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable remote support for helping businesses to create, maintain and troubleshoot integrated hybrid network models that include internal data centers, remote workers, branches, plus public cloud services. Progent offers expertise for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, authentication, and security.
Azure is a leading family of public cloud services that enables you to utilize IT infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Azure features over 100 services services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected access to Azure for at-home workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting services for Azure, visit Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's popular family of client productivity applications and cloud-based services available on a subscription basis. Office apps and services are provided in a variety of bundles designed for users ranging from individuals and households to major enterprises. Progent offers fast and affordable remote contact with consultants knowledgeable about Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve top business value. For details about Progent's support services for Microsoft Office 365, visit Microsoft 365 integration support.
Office 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with on-premises Exchange environments, enabling customers to build hybrid networks. Progent's Exchange experts can provide occasional help to guide you through tough IT roadblocks and also offer end-to-end project management services to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online environment. To learn Progent's expertise for Microsoft 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's top provider of cloud services. Progent offers rapid and economical online contact with cloud integration consultants who can help your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-uptime network model to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. For information about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your existing IT resources with the Google Cloud, and Progent's database experts can show you how to make your critical applications cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access control for telecommuters with GCP Cloud Identity services. Progent can also assist your business to use GCP's unified management tools to control and monitor your GCP environment. To learn, go to Google Cloud Platform (GCP) integration services.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide transition to a telecommuter business model, which might be activated by an epidemic or as a component of a business continuity process, can overstretch even a high-performing in-house Support Desk. Progent's Call Center services make it possible for businesses to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center services leverage Progent's extensive network of remote IT support experts along with enterprise-class ticketing and tracking technology to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial service requests to ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to monitor or edit the status of their current tickets, enter information, and upload screenshots or relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop support charges, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to resolve advanced issues. To learn more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Support Desk staff by splitting responsibilities for Help Desk services seamlessly between your regular IT support organization and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's co-managed Call Center service uses a co-sourcing support model utilizing the number one professional services automation tool for managing service requests and ticketing, establishing responsibility, tracking progress, and generating reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your company to deliver best-in-class IT support to your teleworkers, see Progent's Call Center augmentation Services.
Security for Remote Workers
At-home workers often run their own computers and work in an unsecured space. This increases their vulnerability to cyber attacks and requires judicious use of firewalls, remote security monitoring, and the enforcement of security policies that adhere to best practices. Progent's seasoned team of certified data security professionals can assist your organization to design, deploy and manage a compliant security environment that protects sensitive information in IT networks that include at-home workers.
Firewalls allow you to build a network environment that can be securely accessed by on-premises users and by at-home workers, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall appliances permit you to assign and control different permissions to various classes of users and to scale your IT network and modify your security as your business evolves and as cyber threats become more complex. Progent supports both new and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration expertise, refer to firewall integration and support services.
Online Endpoint Security Monitoring makes it possible to watch over the various devices utilized by remote workers and either block or identify and respond to modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and utilizing advanced behavioral threat analysis to identify new attacks at inception. When a cyberattack is spotted, ProSight ASM immediately isolates the targeted endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are not connected to the Internet. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected online account and enter your password you are requested to verify who you are via a unit that only you have and that uses a different network channel. A broad selection of out-of-band devices can be used as this second means of authentication including a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For more information about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the exposure of your network to all classes of external and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated security inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by data security experts with top certifications including CISM, CISSP, and GIAC, can assist you to evaluate your procedures and policies and review your IT architecture to enable you to implement top-level protection for your telecommuters.
Data Protection for Telecommuters
Data Protection involves backing up and recovering critical data so as to prevent data loss and reduce recovery time and effort in the event of storage system failures due to equipment issues, software hiccups, user mistakes, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for at-home workers must address multiple types of personally owned endpoint devices. Progent offers quick online help from consultants familiar with a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that require a rapid changeover to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity specialists can help your business to create, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified environment for safeguarding critical information by managing onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and software. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of at-home workers can use Intune to deploy and validate applications on devices, push patches and certificates, configure policies for accessing information and resources, set passwords, establish VPN connections, control how teleworkers share information, establish threat protection, ensure compliance, and erase sensitive data from lost, stolen or deactivated endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For details about Microsoft Intune and how Progent can assist you to use this platform to manage the endpoint devices of your telecommuters, see Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network administrators to keep off-premises endpoints current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a one-time purchase. Key features of Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, immediate onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Charlotte, North Caroline business, call
An index of content::
Engineer SCDPM 2016 Compliance
24x7x365 Data Protection Manager 2016 SOFS Online Consulting
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, administer, and repair a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or deliver end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on schedule and on budget.
24x7 Microsoft Certified Consult BlackBerry Redirector
BlackBerry Smartphone Network Consultants
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient remote service delivery model, offers small companies an efficient option for incorporating BlackBerry technology productively into their IT system.
Mac VoIP Remote Consulting
Mac Lion Networking Setup and Support
Progent's Apple Mac networking engineers can help you with a wide array of network infrastructure issues such as system architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, secure, efficient and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Immediate wireless IP phone security Online Help
wireless IP phone security Computer Engineer
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
24/7 Remote Working Specialist
Telecommuter Integration Support and Help
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Nexus Switch FabricPath Computer Consultants
Nexus Switch Network Consultant
Cisco Nexus series switches are intended to provide the speed, expandability, availability, cloud readiness, density, data protection and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to assist you to plan an efficient network architecture, set up test environments to confirm your network design, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful zero-downtime features incorporated into Cisco's Nexus switches. Progent can also help your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Microsoft Exchange Server 2016 Upgrade Planning Computer Consulting
Microsoft Exchange Server 2016 Migration Planning Troubleshooting
Progent can help your business in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Consulting Firm Microsoft SQL Server
Remote Contract Development SQL 2008 Reporting Services
Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, managing, and using company data and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
VoIP phones patch management Consultant Services
IoT device patch management Services
Progent's managed services for patch management provide organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
Microsoft Project Server My Sites Engineers
Microsoft Project Server My Sites Consultancy
Progent's Microsoft-certified consultants offer in-depth support in implementing, using and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online consulting services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include system design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.
Setup and Support Firepower Management Center
Cisco Firesight Professional
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Top Rated Oracle database administration Engineer
MySQL development Technology Professional
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software developer and can assist organizations of all sizes to configure and maintain MySQL within a reliable IT environment that provides advanced performance, expandability, and security. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
Retrospect for Mac Consultancy
Backup and Restore Software Consultant
Progent can provide economical remote support from IT engineers with expertise in a wide range of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and smartphones. Progent can provide consulting support for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can help you to install, upgrade, or troubleshoot data backup systems for a range of architectures including local, remote, cloud-based, or hybrid.
Microsoft Windows Server 2003 Cluster Configuration
Top Ranked Microsoft Windows 2003 Cluster Server Online Consulting
Progent offers Windows 2003 Cluster Server assistance to help your organization implement fault-tolerant clustered servers designed to deliver 100% operation. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By showing you how too build non-stop clustered server solutions powered by Windows Server 2003 Cluster, Progent’s Premier Windows engineers ensure that your zero-downtime server clusters are configured to optimize the competitive value of your computer system.
Amazon MWS Programming
Top Integration Amazon MWS integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Consultant Services Exchange 2003 to Exchange 2010 Upgrade
Microsoft Exchange Server Migration Specialists
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and support, streamlining administration, and integrating your vital communications technologies.
Online Support Windows Server 2012R2 Server Manager
24/7/365 Windows Server 2012 R2 Live Migration Computer Consultant
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Windows Server 2012R2 Active Directory Professional
Computer Consultant Windows Server 2012 R2 Clustering
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, streamline IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Cisco Architecture Internet Networking Consultants
Cisco Switch Design Companies
Progent can help you to utilize Cisco's networking products to create a solid foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas such as resource utilization, security and compliance, versatility, reliability, and recoverability.
Network Knowledge Transfer
Windows Training
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Medium-size businesses who utilize familiar independent consultants or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, secure, and efficient.
SQL Server Configuration Manager Consultants
IT Consulting Microsoft Denali
Progent can provide the support of certified consultants as well as experienced database application developers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified data security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Support Microsoft CRM
Part-time CIO Repairing
Progent's team of application experts can provide advanced consulting, software development, integration assistance, and online classes for popular applications that address key areas including ERP and MRP, financials, business analytics, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting services online, Progent can assist small businesses anywhere in the United States to avoid the time and fees associated with travel and on-premises visits without compromising the high quality of technical support.
Network Performance Analysis Remote Troubleshooting
Top Quality Technical Consultant Automatic Topology Mapping
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require critical updates, or resolving performance problems.
24-Hour Altaro O365 Teams Chat Backup Remote Support Services
Altaro O365 OneDrive Backup Online Consulting
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to preserve your O365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Antivirus Support and Integration
Postini Support and Help
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, management and reporting tools as well as outgoing email testing to help you fix your email environment and specify and enforce company security policy.
Consultancy Microsoft Dynamics GP System Migration Akron
Summit County Ohio Microsoft Dynamics GP System Migration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, education, and debugging since the platform's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, pilot, and implement an efficient migration from a an outdated version of GP to the latest version of Microsoft Dynamics GP.
Office 365 Exchange migration Remote Consulting
Office 365 authentication Support and Help
Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of product bundles intended for customers from individuals and home offices to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Consulting Enterprise hybrid cloud
Google Cloud hybrid solutions Engineer
Progent can provide advanced online consulting to help businesses integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that utilize on-premises resources as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects quickly and affordably.
ProSight Small Business Private Clouds Consulting
ProSight Private Cloud Hosting Services Specialist
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete IT outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical business application servers supported within a secure and reliable facility on a high-performance, high-availability virtual machine configured and maintained by Progent's computer support professionals.
Signature-based Virus Protection Troubleshooting
ProSight Phishing Protection Consultant
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
Catalyst 2960 Switch Online Support Services
Consulting Services Catalyst 3560 Switch
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from outdated switches to modern models.
Microsoft Certified Expert Azure Active Directory with Intune On-site Support
Azure AD Multi-factor Authentication Remote Support Services
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity management across onsite and Azure resources.
Online Support Microsoft Software Update Services
Technical Support Services Microsoft Software Update Services
Microsoft Windows Server Update Services enables network managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT staff can completely and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your network environment.
Mandrake Linux Engineer
Consult Slackware Linux
Progent's Linux support services provide small and mid-size businesses and developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with an easy single source to show you how to build and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Patch management Consultants
Specialists IoT sensors patch management
Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.
Work from home Cisco Engineer Virtual Office Job
Employment Work from home Cisco Certified
Progent's business climate will make you a better consultant by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional talent for you to work with, offering a state-of-the-art network and communications infrastructure, running custom application tools to enable the highest quality of service, and by streamlining proven operational models for finding and keeping customers.
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