Charlotte Work from Home Employees Integration Consultants
System Design, Integration, Management and Call Center Consulting and Support Services
Expanding your remote workforce can have a major impact on IT architecture, security, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Charlotte company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services that go from as-needed guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Charlotte, North Caroline organizations to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home workforce can be particularly challenging if you must manage a combination of personal equipment like desktop computers and laptops, routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware levels. Progent's experience delivering online help for both outdated and modern technologies in remote office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to help your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a secure tunnel for authorized remote workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to see and use a remote PC's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent offers top-tier online consulting for integrating routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance and security issues. Progent can help you to mitigate these issues by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP integration help.
- Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate network. Line-of-business applications may demand backup Internet connections in case the primary connection fails. Progent can provide guidance for selecting Internet service providers, choosing appropriate service offerings, and configuring high-availability Internet access. Refer to Internet access integration services.
VoIP Solutions for Telecommuters
Extending the corporate phone environment to accommodate telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or maintain a remote VoIP service that provides the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps used across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide as-needed configuration and debugging services.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent can assist you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and help you to optimize your network architecture to host them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a rich ecosystem of applications that deliver a cohesive user experience for sharing data and ideas throughout multiple sites and on a broad range of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their original publication and can help businesses to tune these flagship collaboration products to optimize the effectiveness of your remote workers.
SharePoint uses web sites to allow collaboration and information delivery by offering policy-driven access to content, business processes, and tools for looking through enterprise-wide information silos. SharePoint allows you to build secure web portals that enables remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, visit SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to planning and configuration expertise for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud-based storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can share them safely via a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables at-home workers to co-author documents. Revisions created offline are uploaded when you go back online. To learn about Progent's consulting services for OneDrive, go to Microsoft Onedrive integration consulting.
Public Cloud Integration for Teleworkers
Progent offers advanced online support for helping organizations to build, maintain and troubleshoot integrated network architectures that incorporate physical data centers, telecommuters, branch offices, plus public cloud services. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix problems with public cloud access, identity, and security.
Azure is a leading platform for cloud software and services that enables you to use infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure includes more than one hundred services services including the ability to host Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also show you how to establish secure access to Azure services for at-home workers by configuring and troubleshooting firewalls and VPN tunnels. For details about Progent's support services for Microsoft Azure, go to Microsoft Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity software and cloud-based services offered on a subscription basis. Office applications and cloud services are marketed in a variety of bundles intended for users ranging from individuals and households to major enterprises. Progent offers fast and affordable online access to consultants knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the various subscription plans available for Microsoft 365 and deploy 365 applications for your telecommuters to achieve maximum business value. For details about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 integration services.
Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Exchange Online to run transparently with local deployments of Exchange, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange consultants can provide occasional help to guide you through tough IT roadblocks and can also provide comprehensive project management outsourcing to make sure your at-home workers have convenient and safe access to your Exchange Online environment. To learn Progent's expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's biggest provider of cloud-based services. Progent can provide rapid and affordable online access to cloud connectivity consultants who can help your organization to plan, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network model so your employees have a consistent computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. For details about Progent's expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to scale your existing IT resources with the Google Cloud, and Progent's database experts can help you make your mission-critical applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist your organization to set up VMs on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify identity management for at-home workers with GCP Cloud Identity. Progent's consultants can also help your organization to utilize GCP's unified management technology to administer and monitor your GCP environment. For information, visit Google Cloud Platform integration support.
Help Desk Services for At-Home Workers
A rapid, company-wide transition to a teleworker business model, which could be activated by an epidemic or as a component of a disaster recovery plan, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk services leverage Progent's extensive network of remote IT support experts combined with enterprise-class trouble ticketing and tracking software to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop support from service requests to ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or update their current trouble tickets, add information, and upload screen captures and relevant files. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve complex problems. For more information, refer to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service allows your company to expand your existing Help Desk Call Center team by splitting delivery of Help Desk Call Center support transparently between your in-house IT support organization and Progent's nationwide team of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a co-sourcing support model utilizing the number one professional services automation platform for managing help requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. To find out how Progent's Call Desk Augmentation Services can help your business to provide world-class technical support to your at-home employees, go to Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
Work-from-Home employees typically utilize their own computing devices and usually operate in a poorly secured physical environment. This situation multiplies their vulnerability to cyber attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user education, and the creation of policies based on best practices. Progent's seasoned group of IT security solutions consultants can assist you to plan, deploy and manage an effective cybersecurity solution that guards critical information resources in networks that incorporate at-home workers.
Firewalls allow companies to build a network environment that can be safely accessed by local users as well as by an at-home workforce, mobile workers, suppliers, customers, and the public. Modern firewall devices permit you to assign and control different access rights to different groups of users and to scale your network and modify your security as your company evolves and as network attacks become more complex. Progent supports both current and legacy security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, refer to firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices utilized by at-home workers and either reject or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on every protected endpoint, watching all activity and using advanced machine learning and full execution context from SentinelOne to identify zero-day attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices stay secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, go to remote endpoint security monitoring for at-home workers.
Progent's Duo authentication Service Plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a protected application and give your password you are requested to verify who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register several validation devices. For details about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the vulnerability of your information system to all types of external and internal security threats for a network that includes teleworkers. Progent can deploy online, automated security inventory software for quickly and economically uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security assessment consulting services, which can be provided by security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your company to audit your processes and governance policies and review your network infrastructure to allow you to implement the highest level of security for your an at-home workforce.
Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your work-from-home connectivity solution as well as your internal and perimeter networks so you can expose, prioritize, fix, and verify cybersecurity vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can help you to deploy NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure in order to determine your current security posture. Progent can also assist you to harden your network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To find out additional information about Progent's threat analysis solutions based on on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home Network
To read or download a white paper about key areas to concentrate on for protecting an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection covers backing up and restoring vital information in order to avoid data loss and reduce recovery time and effort in the event of storage system problems due to equipment breakdowns, programming glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be especially challenging to design and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for telecommuters must cover multiple kinds of user-owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity plans often envision circumstances that call for a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can assist your company to produce, document and validate a DR/BC plan that addresses the process of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified solution for safeguarding critical data by controlling onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Managed endpoint devices can be user owned or company owned. Network administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and validate applications on managed devices, push patches and certificates, set up policies for accessing data and resources, manage passwords, create VPN tunnels, determine how home-based workers share data, establish threat defense, ensure compliance, and wipe sensitive data from missing, stolen or deactivated devices. Intune runs with iOS, Google Android, Windows, and macOS endpoints. For details about Intune and to find out how Progent can help you to use this platform to administer the endpoint devices of your at-home workforce, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network administrators to keep off-premises endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a perpetual license. Top capabilities of Workspace ONE include rapid remote deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Charlotte, North Caroline company, call
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24-Hour Check Point 5000 Firewalls Auditing
Network Intrusion Penetration Testing Check Point UTM-1 Firewall
Progent's Check Point firewall experts can help you plan, configure, and administer firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
MS Certified Microsoft Azure firewall configuration Contract Programmer
Best Specialists Azure Planning
Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
ProSight Reporting Remote Infrastructure Management Help and Support
ProSight Reporting ConnectWise Automate IT Services
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Professionals SCSM 2016
System Center 2016 Configuration Manager Online Support
System Center 2016 delivers major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or debug your System Center solution.
Setup Consultancy Services Hawaii
Nationwide Support Migration Support
Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and remote direct network connection to isolate and repair network problems quickly and affordably. The breadth of technical experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed.
Microsoft Office 2003 Computer Network Specialists
Urgent Microsoft Office XP Internet Networking Consultants
Progent applies no service activation charge and requires no retainer for support services delivered during normal working hours. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be tempted to allow minor problems to stay unaddressed. .
Relocation Specialist
Sarbane Oxley Compliance Engineers
For large businesses, Progent can supplement internal IT groups by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can act as a seamless nearby supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox compliance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows 2000. Progent can offer field engineers and specialists to help with a site move or branch move, or a network architect to help with building or using an Internet Data Center or co-location site.
Windows Server 2019 Clusters Sets Remote Support
Windows Server 2019 Storage Spaces Direct Computer Consultant
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Fortinet Firewall Integration IT Consultants
Fortinet 300 Series Firewalls Support
Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet security appliances to safeguard your digital resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Cisco DNA Center On-site Technical Support
Cisco DNA Center IT Services
Progent's Cisco Catalyst 802.11ax Access Point consultants can provide economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Catalyst MPLS IT Consultant
Catalyst Switching Consultant Services
With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to gain the full advantages of adding intelligent services into their networks. Cisco's switch product line makes it possible to enable features that make your network infrastructure highly robust to accommodate real-time needs, scalable to support future growth, safe enough to guard confidential data, and designed for differentiating and managing traffic flows to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISM certified security consultants can show you how to create a comprehensive security plan and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Microsoft System Center Operations Manager Professional
System Center Operations Manager Support Outsourcing
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide small and midsize company information systems world-class availability, protection and performance.
Maryland Small Business Outsourcing
Iowa Computer Consultancy Services
If your organization does not require emergency remote help but expects to need technical services with your network soon, you can save time and expenses and ensure that the right expertise will be available when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Microsoft SQL Server 2016 IT Consultant
SQL Server 2019 Support Services
Progent's Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Helpdesk for Remote Workforce Network Consulting
At Home Workers Technology Consulting
Progent has two decades of experience helping small and medium-size businesses to plan, implement, tune, administer, and debug IT networks that support at-home workers.
ProSight Hosting for Virtual Servers Consulting Services
Urgent ProSight Hosting for Virtual Servers Consultants
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that allow small companies with multi- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor independence.
SQL Server 2014 Azure Backup Consulting
SQL Server 2014 Disaster Recovery IT Consultant
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including system design, deployment, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
24/7/365 Skype for Business and Cloud Voicemail Services
Award Winning Microsoft Experts Technology Professional Skype for Business conference bridges
Progent's consultants can provide remote and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified information security consultants can help you design and validate a security strategy for your Skype for Business deployment that meets government and industry requirements.
Microsoft Expert Windows Server 2022 Hybrid Integration Support and Setup
Best Microsoft Windows Server 2022 Kubernetes Containers Online Support
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Windows Server 2012 R2 Live Migration Online Technical Support
Windows Server 2012 R2 Online Consulting
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security plan, automate network administration, help with creating applications, and build and validate a DR/BC plan.
Best Offsite Workforce Cybersecurity Information Technology Consulting
At Home Workforce Security Consulting Services
Progent can help small and mid-size organizations to set up cybersecurity protection systems and provide response services required for telecommuters.
Consultants ransomware system rebuild
Phobos ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Consultancy Hermes ransomware recovery
ransomware cleanup and file recovery Consultant
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Altaro 365 Total Backup Consulting Services
Hornetsecurity Altaro M365 Mailbox Backup On-site Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Top Dynamics Development Companies
Accounting System Integration
For custom application creation, Progent can supply programming experts to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Expert Microsoft Certified MOM 2007 Setup and Support
Remote Monitoring and Reporting On-site Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
Computer Engineer Microsoft 365 SharePoint Online Integration
Microsoft 365 iPhone Integration Network Consulting
Progent can help you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Flexential Tampa Colocation Center Technology Professional
Services Flexential Colocation Center
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a team of IT experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC planning consultants. Progent can also assist your business to plan and execute a move to the Flexential data center by providing services such as designing system architecture, recommending hardware components, system setup and validation, debugging, setting up online management, and educating your IT staff.
Contract Programming Firm Microsoft Access Report
Outsourced Programming Applications
For custom program development, Progent can supply programming experts to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
ERP Developer Firms
Microsoft Dynamics NAV Application Consultant
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your unique business requirements. Progent's Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting support for secure, corporate-wide resource sharing as well as interfacing with CRM packages.
SCVMM 2016 Load Balancing Support Outsourcing
SCVMM 2016 and SQL Server Network Engineer
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from older releases of VMM, design workflows for creating and installing VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Project Online Desktop Client Programming Firms
Project Professional Design Firm
Progent's Microsoft-certified engineers can provide advanced support in implementing, using and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can provide a broad variety of cost-effective online consulting services based on industry best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Consulting support offered by Progent include solution design, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.
Server patch management Consultants
IoT device patch management Consult
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24/7 Exchange 2007 Edge Server Support Outsourcing
Microsoft Exchange Network Consultants
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
24 Hour WLAN controller Professional
Setup and Support Flex Series Wireless Controller
Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
SQL Server 2016 and Power BI Computer Consulting
Network Consulting SQL Server 2016 Disaster Recovery
SQL Server 2016 offers major enhancements in performance, scale, security and compliance, uptime, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
QTS/Herakles Data Center Specialists
QTS/Herakles Internet Data Center Specialist
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if your company is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include data center relocation, system installation and updates, infrastructure improvements, comprehensive project management, virtual server expertise, offsite network monitoring, automated network management, software programming, business continuity solutions, data security evaluation, and the support of Progent's Test Lab.
Network Consultant Windows 2012 Failover Clustering
Microsoft Expert Failover Clustering Windows 2012 On-site Support
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the advantages of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the management of clustered servers.
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