Charlotte Remote Workforce Integration Consultants
System Design, Integration, Management and Troubleshooting Consulting and Support Services
Enlarging your at-home workforce may have a major impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Charlotte organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Charlotte, North Caroline businesses to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and unified management.
Infrastructure for Teleworkers
Setting up the network infrastructure required for an at-home workforce can be particularly complex if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both outdated and modern technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and offers fast access to expertise for implement necessary updates. Services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure connection for authorized remote employees to use IT resources located at your corporate datacenter or in a public cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your remote workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center computer's desktop. This gives IT managers substantial control over the computing ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent offers expert online support for setting up routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often supporting the whole family and visitors, are frequently utilized by at-home employees to access their router for work. This can cause performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by providing expertise like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP integration help.
- Internet connectivity solutions impact the performance and availability of connections between telecommuters and the company data center. Business-critical processes might demand backup Internet access in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. Refer to Internet connectivity integration services.
VoIP Solutions for At-Home Workers
Extending the business PBX system to include telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or older products for IP voice solutions. Progent can help organizations of any size to design or tune a remote IP voice environment that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to support your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early VoIP products, visit CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and deliver online configuration and debugging services.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from leading technology companies support online meetings, video conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to maintain your current voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help you to tune your WAN infrastructure to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful ecosystem of productivity apps that create a consistent user interface for sharing data and ideas across a corporate network and on a wide range of endpoint computers. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their initial releases and can help your company to configure these flagship collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and information sharing by offering policy-driven access to content, workflow, and utilities for looking through company-wide business data. SharePoint allows you to create protected portals that enables remote workforce to see and update consolidated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint support services, visit SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can share them safely via a web browser. Included with Office and Microsoft 365, OneDrive enables remote workers to jointly author files. Edits created offline are automatically synced when you reconnect to the Internet. For details about Progent's support services for OneDrive, go to Onedrive configuration experts.
Cloud Integration Services for At-Home Workers
Progent can provide affordable online support for helping organizations to build, maintain and repair integrated network architectures that incorporate internal data centers, at-home workers, branch offices, and public cloud services. Progent can provide top-tier consultant for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud access, identity, and security.
Microsoft Azure is a popular family of public cloud services that allows you to utilize IT infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Azure includes more than 100 services services including the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure services for at-home workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's support services for Microsoft Azure, visit Microsoft Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity software and cloud-based services available by subscription. Microsoft apps and services are provided in a selection of bundles designed for customers ranging from individuals and households to large enterprises. Progent offers quick and easy remote access to experts knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans available for Microsoft 365 and deploy 365 apps for your teleworkers to achieve top business value. For information about Progent's support services for Microsoft 365, refer to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, on-demand scaling, high availability, and other advantages inherent with public clouds. Microsoft has engineered Exchange Online to run seamlessly with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite networks. Progent's Exchange experts are available for occasional help to guide you through tough technical roadblocks and also offer comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting services for Microsoft 365 Exchange Online, see Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud services. Progent can provide quick and affordable online access to cloud connectivity experts who can assist your organization to design, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a remote branch, at home, or on the move. To find out about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud is a leading suite of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to scale your existing IT resources with the Google Cloud, and Progent's database consultants can show you how to make your critical applications cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can help your organization to set up VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage services, and streamline access control for remote workers with Google Cloud Identity. Progent's consultants can also help your organization to use GCP's management technology to administer and track your Google Cloud ecosystem. To find out, see Google Cloud Platform integration support.
Help Desk Call Center Services for Teleworkers
A fast, enterprise-wide switchover to a from-home workforce, which could be the result of a pandemic or as part of a disaster recovery process, can overstretch even a well-staffed in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or augment their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of remote technical support specialists combined with enterprise-class trouble ticketing and tracking software to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from initial help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to monitor or update the status of their current trouble tickets, enter information, and upload screenshots or relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with complex problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service enables your business to expand your existing Call Desk staff by sharing delivery of Call Center services seamlessly between your regular IT support staff and Progent's nationwide roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support solution utilizing the leading PSA platform for managing service requests and ticketing, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver best-in-class IT support to your at-home employees, see Progent's Help Desk Call Center supplementation Services.
Security for At-Home Workers
Work-from-Home (WFH) employees commonly use their own computers and often operate in a poorly secured physical environment. This situation multiplies their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies built on leading practices. Progent's veteran group of data security solutions experts can help you to plan, implement and maintain an effective cybersecurity solution that protects critical information resources in networks that include an at-home workforce.
Firewalls allow you to create a network environment that can be securely accessed by on-premises users and by at-home workers, mobile workers, suppliers, clients, and the public. Modern firewall devices allow you to configure and control appropriate access rights to various classes of users and to expand your network and adjust your cybersecurity posture as your company evolves and as network attacks grow more complex. Progent supports both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, visit firewall integration and support expertise.
Remote Endpoint Monitoring makes it easy to watch over the various computers used by teleworkers and either block or identify and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, watching all activity and utilizing advanced AI technology from SentinelOne to identify zero-day threats on arrival. When an attack is spotted, ProSight ASM instantly isolates the targeted device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and give your password you are asked to confirm your identity on a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized for this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your information system to all classes of external and local security attacks for a network that includes teleworkers. Progent can deploy remote, automated security analysis software for quickly and economically detecting a broad range of security gaps that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with top credentials such as CISM, ISSAP, and GIAC, can assist you to evaluate your operations and governance policies and review your network architecture to enable you to design top-level protection for your remote workers.
Download White Paper: Protecting a Work-From-Home Network
To read or download a white paper describing key areas to concentrate on for securing an IT environment that includes telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and recovering critical data in order to prevent data loss and reduce recovery time in the event of storage system failures resulting from hardware breakdowns, software glitches, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for an at-home workforce must cover diverse types of user-owned endpoint devices. Progent can provide fast remote help from consultants knowledgeable about a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist you to create, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized solution for protecting corporate information by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Managed endpoint computers can be user owned or company owned. IT admins managing the endpoint devices of teleworkers can utilize Intune to provision and authenticate apps on devices, push updates and certificates, configure rules for accessing information and resources, set passwords, create VPN connections, determine how teleworkers share data, establish threat protection, ensure compliance, and erase sensitive information from missing, stolen or deactivated endpoint devices. Intune works with iOS, Android, Windows, and macOS/OS X endpoints. For details about Microsoft Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your telecommuters, go to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that allows network administrators to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Top capabilities of VMware Workspace ONE include rapid over-the-air provisioning of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Charlotte, North Caroline company, call
An index of content::
SQL Server 2017 Mobile Reports Professionals
Immediate SQL Server 2017 Analysis Services Online Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support services ranging from on-demand architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
SCVMM 2016 Shielded VM Network Consulting
IT Consultants SCVMM 2016 and SQL Server
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, design workflows for building and installing VMs and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you assess the potential advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.
Consultancy Spora ransomware hot line
Ryuk ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Independent CRM Contractor Freelancing Jobs
Contract MCSE Career Opportunities
Progent's Experts Team offers consulting in key fields including Apple OS networking and programs; Expertise for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized application help; CIO, business analyst, and project management services; Custom program development and integration; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; DBM support and efficiency help; Business intelligence expertise; and Telecommunications systems support.
Expert Microsoft Certified Programming Firm MS SQL Server
MS SQL Server Development Company
SQL Server 2005 offers indispensable, standardized tools to computer professionals and information workers, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in planning and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Outsourcing IT Midsize Office
Cisco and Microsoft Certified Experts Midsize Company Software Consulting Services
Progent offers technical services for medium size businesses with 100 to 250 system users. The medium size company or office has typically been an overlooked part of the market for network consulting expertise. The cost structures and service access practices of large outside support firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and proactive server monitoring, significantly reduces the IT support costs of an SMB while providing the mid-size company with enterprise-level service from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your medium size organization or small business is searching for levels of IT support needed for a medium size office without paying big-company costs, call Progent.
Android and Windows Server integration On-site Support
24/7/365 Android and Dynamics CRM integration Remote Technical Support
Progent's seasoned group of IT consultants and subject matter specialists have years of experience delivering online and on-premises assistance for organizations of any size who need to incorporate Android phones into their information networks so that mobile clients can communicate and collaborate while on the go. Progent offers the range of skills to resolve technical issues that involve numerous vendors and that entail a combination of legacy and up-to-date information technology. Progent offers affordable remote technical support to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to help you complete major network projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and use Android phones and tablets to maximize their business value.
Immediate Cybersecurity Inventory Consulting
Specialist External Security Inventory
Progent offers small businesses a pair of ultra-affordable network security evaluation scanning packages that include, at a set price, remotely administered scans of your network security profile which are evaluated by expert security engineers who assess the data collected by the scan, present unbiased summaries of your existing network security, and offer suggestions for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-class assessments of your IT network's exposure to assault.
Skype for Business VoIP Professional
Skype for Business and Active Directory Engineers
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN calling. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts offer remote and onsite support to help you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft T-SQL Design
Microsoft SQL Engineers
Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing company information and database programs on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
On Demand Staffing Remote Support
Temporary Desktop Support Staffing Online Technical Support
Progent's temporary staff augmentation services allow organizations to meet the need for IT professionals without incurring the expense and hassle that come with vetting and recruiting experienced technical workers and without adding to your permanent head count.
Shared Support Desk Economics Computer Consulting
Co-managed Support Desk Costs On-site Support
Progent's Helpdesk management and co-management services help businesses to save money and improve productivity.
Notebook VPN IT Consulting Group
Network Integration Smartphone Synchronization
Progent's remote access and wireless synchronization experts can assist you to design and deploy connectivity solutions for remote desktops, notebooks, and smartphones so they work seamlessly with your IT network, enabling you to optimize the productivity of your remote workforce.
Azure Active Directory Hybrid Remote Technical Support
Microsoft Active Directory Engineers
Progent can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to centralize identity and access management for both on-premises and cloud resources.
Flexential Tampa Data Center Professional
Flexential Tampa Data Center Consultancy
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of IT experts based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to design and carry out a migration to the Flexential data center by providing services such as planning system configuration, specifying hardware components, system setup and validation, troubleshooting, setting up remote network management, and educating your network staff.
ransomware cleanup and restore Consulting
Hermes ransomware recovery Professionals
Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Small Business Small Business Outsourcing
Small Office Tech Consultant
Progent's Microsoft and Cisco premier computer consultants offer advanced support for a broad range of technologies and can deliver that assistance remotely nationwide or in person in major cities throughout the United States and anywhere in . Progent provides online support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest connectivity issues, plus the support of CISSP and CISM-qualified security engineers to assist with complex security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the United States.
24 Hour SMS Server Upgrade Help and Support
Microsoft SMS Server Network Consultant
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software quickly and reliably to specified workers, reduce product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
Exchange Server 2003 Upgrade Configuration
Emergency Microsoft Exchange IT Consulting
Progent's Microsoft Premier engineers offer expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server rollouts or upgrades and can supply onsite technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
Automatic Topology Diagrams Specialist
Support and Help Network Performance Troubleshooting
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks.
Alaska Small Business Networking
IT Solution Providers Nationwide Support
Progent's Technical Response Center offers nationwide extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone support and online secure network connection to isolate and repair technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult network issues to competent experts as needed. For urgent problems, the TRC tries to respond to your call for service within one hour.
After Hours Office Word 2016 Consultancy
Engineer Microsoft 365 Word forms
Progent's Office Word and Microsoft 365 Word experts offer a broad selection of economical remote support services to assist your organization to maintain your current Microsoft Office Word environment or help you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different versions of Word, interfacing Word with different Microsoft Office apps like Office Excel and Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.
Microsoft Teams and Azure Active Directory Specialist
Troubleshooting Teams
Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Exchange 2016 Upgrade IT Consultant
Exchange 2016 Migration Planning Consultants
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Nagios for Linux Consulting Services
MRTG Computer Consulting
Network monitoring typically consists of observing a system's resource usage to help uncover throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support engineers can help you use both these programs to optimize and repair your network. Progent's Linux support professionals offer small companies and programmers help with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.
.NET Framework Designer
DotNET Web Application Programming Companies
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can build or modernize .NET apps rapidly and affordably.
WatchGuard VPN Consulting
Top Ranked WatchGuard Firebox T35 Firewall Cybersecurity Group
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Technical Support Firm MSF
Planning Phase: Design and Architecture Proposals Recovery Services
In performing consulting projects for corporate clients, Progent follows a structured approach driven by defined milestones so as to achieve financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to make available a comprehensive description of technical services performed and to assist in ongoing network maintenance.
Consulting Services Hosting for Virtual Servers
Award Winning Professionals Small Business Private Clouds
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor independence.
Microsoft Certified Exchange Server 2000 Consulting
Microsoft Exchange 2000 Remote Consulting
Progent is among the most expert information technology support firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Consultancy Firm Progent Management Team
Progent's Management Computer Outsourcing Consultant
Progent's management team consists of seasoned veterans with decades of background providing computer consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great people, and Progent is proud to have put together a management team able to provide businesses with the best service value in the industry.
Catalyst AP Management Technology Consulting
Catalyst 9130AX Access Point On-site Technical Support
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Postini Support and Setup
Support and Setup Postini
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email testing to let you repair your email system and specify and regulate company email policy.
MRTG for Linux Consulting
MRTG IT Consulting
Nagios and MRTG are useful, free monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX networks, Windows networks, or multi-platform environments in which the Linux OS and Microsoft Windows coexist. Nagios allows network support engineers to monitor system services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring experts can help you use both these tools to streamline and repair your system.
Certified Novell Engineer (CNE) Installation
ACDT Computer Outsourcing
Progent provides customers access to consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that clients have the right to know that their computer support professionals have formal training as well as broad practical experience so that Progent's clients can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified consultants, allowing Progent to deliver clients a higher class of IT service. In other cases, recognized certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
IoT sensors patch management Consultants
Top Quality Specialist Patch management
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Amazon MWS Programmer
Amazon MWS integration Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Specialist Proxim
Wireless Access Point Remote Support Services
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
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