Charlotte Remote Workers Solutions Consulting Partner
System Design, Setup, Administration and Call Center Consulting Services
Expanding your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Charlotte company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Charlotte, North Caroline organizations to with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for an at-home workforce can be especially challenging if you must manage a combination of personal hardware such as desktop computers and laptops, Internet routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering remote support for both legacy and current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Support services available from Progent to assist you to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authenticated remote workers to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can assist you to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and interact with a remote computer's desktop. This technology gives IT managers more control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance as well as security issues. Progent can assist you to mitigate these problems by providing expertise that include Aironet integration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration assistance.
- Internet connectivity methods affect the speed and availability of connections between at-home workers and the corporate network. Vital applications may demand redundant Internet access in the event the primary connection breaks. Progent offers expertise for selecting service providers, picking sensible bandwidth and data volume offerings, and setting up redundant Internet access. See Internet connectivity solutions.
IP Voice Solutions for Teleworkers
Expanding the company phone system to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that delivers the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed across the network. CUCM manages additional combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help your company to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and provide on-demand deployment and debugging expertise.
Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing products from leading technology companies support online meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies use a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to manage your existing voice/video conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for training. To learn more about Progent's consulting expertise for Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to optimize your WAN infrastructure to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that create a consistent user interface for exchanging data and ideas across a corporate network and on a wide selection of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original releases and can help your company to tune these critical collaboration platforms to maximize the effectiveness of your remote workers.
SharePoint uses web sites to enable collaboration and knowledge sharing by providing policy-based access to content, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to build protected portals that enables remote workers to see and update consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see planning and configuration expertise for Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to OneDrive, and co-workers can access them safely through a web browser. Included with Office 365, OneDrive enables home workers to co-edit documents. Edits created offline are automatically synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, refer to Onedrive configuration experts.
Cloud Integration Services for Teleworkers
Progent can provide fast and affordable remote assistance for enabling organizations to create, manage and troubleshoot integrated hybrid network architectures that include internal data centers, telecommuters, branch offices, plus cloud resources. Progent can provide expertise for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers resolve issues with cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud services that allows you to use infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure includes over 100 services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure services for remote workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting services for Azure, see Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered on a subscription basis. Microsoft applications and cloud services are provided in a variety of bundles intended for customers ranging from students and small offices to major enterprises. Progent can provide fast and affordable online access to consultants familiar with Office 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the various subscription plans offered with Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers top business value. To find out about Progent's consulting expertise for Microsoft Office 365, visit Office 365 integration services.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, enabling you to build hybrid networks. Progent's certified Exchange experts are available for as-needed assistance to guide you through challenging technical roadblocks and also offer end-to-end project management services to ensure your at-home workers have easy and secure access to your Exchange Online environment. To find out Progent's expertise for Office 365 Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the world's biggest provider of cloud services. Progent can provide fast and affordable online contact with cloud integration experts who can help your organization to plan, deploy, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture so your users have a productive computing experience whether they are working from your headquarters, a branch office, at home, or on the move. For details about Progent's expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud is a leading set of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to extend your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage system with GCP Storage services, and streamline identity management for telecommuters with GCP Cloud Identity. Progent can also help your business to utilize GCP's management tools to administer and track your GCP environment. For information, refer to Google Cloud Platform consulting services.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide changeover to a telecommuter business model, which could be driven by a pandemic or as an element of a disaster recovery process, can overstretch even a high-performing in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of online technical support experts combined with enterprise-class ticketing and tracking software to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC support from initial help requests to ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or edit the status of their active tickets, enter details, and upload screen captures or attachments. Technical support services are provided at a substantial discount off Progent's normal Level 1 technical service rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Help Desk staff by splitting responsibilities for Support Desk services transparently between your regular support staff and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Help Desk service is based on a collaborative support solution utilizing the leading professional services automation tool for handling help requests and ticketing, establishing responsibility, tracking progress, and producing management reports. To find out how Progent's Call Center Supplementation Services can help your company to provide best-in-class IT support to your teleworkers, go to Progent's Support Desk supplementation Services.
Security and Compliance for Remote Workers
At-home workers commonly run their own computers and work in a physically unsecured environment. This increases their vulnerability to cyber threats and calls for careful use of security appliances, remote monitoring, and the creation of security policies that follow best practices. Progent's seasoned roster of certified data security experts can assist you to design, implement and manage a compliant cybersecurity solution that guards sensitive data in networks that incorporate telecommuters.
- Firewalls allow you to build a network environment that can be securely utilized by on-premises users and by at-home workers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall appliances allow you to configure and control different permissions to different groups of users and to expand your IT network and modify your security as your company evolves and as cyber threats become increasingly complex. Progent works with both new and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, see firewall support expertise.
- Remote Endpoint Security Monitoring makes it possible to track the various computers utilized by telecommuters and either reject or identify and respond to modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every protected endpoint, watching all activity and utilizing state-of-the-art machine learning and full execution context to identify zero-day attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected endpoint from the network to quarantine the threat. Since the ProSight ASM agent is autonomous, endpoints stay protected even when they are offline. For details about ProSight Active Security Monitoring, see remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the vulnerability of your network to all types of outside and local security threats for a network that incorporates telecommuters. Progent can run remote, automated security analysis software for rapidly and affordably uncovering a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security experts with top certifications including CISA, CISSP, and GIAC, can help your company to audit your procedures and governance policies and review your WAN infrastructure to allow you to implement the highest level of protection for your teleworkers.
Data Protection for Telecommuters
Data Protection covers backing up and recovering vital information so as to avoid data loss and reduce restoration time in the event of storage system failures resulting from equipment issues, programming hiccups, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly difficult to design and manage in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must cover diverse types of user-owned endpoints. Progent can provide fast remote access to experts knowledgeable about a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a rapid switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity consultants can assist your business to develop, document and validate a DR/BC strategy that includes the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a unified platform for safeguarding corporate data by managing local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and securing mobile devices and applications. Managed endpoint devices can be user owned or company owned. IT admins managing the endpoint computers of at-home workers can use Intune to deploy and authenticate apps on devices, push patches and certificates, set up policies for permission to access information and networks, manage passwords, establish VPN connections, determine how teleworkers share information, set up threat protection, verify compliance, and erase corporate information from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS endpoints. For information about Intune and to find out how Progent can assist you to use this platform to manage the endpoint computers of your at-home workers, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration along with VMware's Horizon virtual application delivery technology for identity control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment via a one-time purchase. Top capabilities of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud-based products. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Charlotte, North Caroline business, phone
An index of content::
Meraki Cloud Management Remote Consulting
CCDP Expert Certified Meraki MR32 Access Point Professional
Progent's Cisco Meraki wireless access point consultants provide remote and onsite support to help organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.
UNIX with Windows Support Services
UNIX with Windows Support and Setup
Progent can help your business to design and execute an efficient transition from a UNIX-based information environment to a network based on Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and reduce business discontinuity by designing an effective migration strategy that protects your existing assets in UNIX application and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, transition strategy and validation, MS Exchange migration support, data and application migration, and server and media migration and economization.
Top Virtual Application Delivery Consultancy
Services XenApp Virtual Application Delivery
Progent's Citrix experts can assist your business to design, install, administer, and support a virtualized application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can help you to manage and support an off-site datacenter that features high uptime, enhanced protection, and fast disaster recovery.
Specialists Automated Server Inventory
Consulting Services Server Monitoring
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact your business.
Computer Consulting DPM 2016
Urgent Microsoft Certified Expert SCDPM 2016 Outsourcing
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on time and within your budget.
Online Troubleshooting Configuration Manager 2007
SCCM 2007 Software Inventory Online Troubleshooting
Progent can assist your business to support System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase productivity by ensuring that operating systems and applications stay current, tracking product licenses, and reporting resource usage profiles to help you make smart purchasing choices. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
SQL Server 2017 Security and Compliance Troubleshooting
Microsoft SQL Server 2017 Specialists
Progent's certified SQL Server 2017 consultants can help your organization to plan and implement a cost-effective migration from your current SQL Server deployment to SQL Server 2017.
SQL Server 2019 Standard Network Engineer
Remote Troubleshooting SQL Server 2019 Big Data Cluster
Progent's certified SQL Server 2019 experts can assist your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite access to experts in solution design and deployment, application programming, SQL Server management, and cybersecurity.
Help and Support Small Business 500 AP
Consultant Services Small Business Wireless Access Point
Cisco's Small Business series of wireless access points are Linux-powered devices engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or onsite integration and troubleshooting support to assist you to design, implement, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any scale or topology.
Online Consulting UNIX with Windows
Microsoft Certified Expert Windows and UNIX Engineers
If you are developing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic expertise without the constant hassle of maintaining your business network. Through the use of automated server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an affordable way for maintaining an information system that features high availability, security, and performance. Progent's developer support offerings include full-service it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk support.
CCIE Expert Certified 24x7 Support Support and Setup
Remote Network Support Consulting Services
For mid-size companies who need network support, Progent can deliver an array of options including on-site service, remote support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, site relocation support, application programming, and professional consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent offers expert on-premises help for fixing network issues rapidly and economically.
Specialists Microsoft Exchange 2010 Upgrade
Microsoft Exchange 2010 Migration Consult
Progent can provide comprehensive support for each step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of all new software and hardware required, recommended vendor sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for customer's IT staff and end users.
Top Quality Technology Consulting SCCM 2016 Asset Inventory
SCCM 2016 and Windows 10 Support
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist you with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
3900 Router Consultants
Biggest Cisco Routers Integration Services
Cisco has designed an extensive product line of routers that includes appliances designed to deliver the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Windows 7 Training Setup and Support
24 Hour Integration Services Microsoft Windows 7 Evaluation
Progent's Microsoft certified engineers can provide offsite and on-premises consulting expertise to help you to manage, support, and repair computers powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote access, mobile device integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
Network Engineer System Center 2016 Operations Manager
Outsourcing System Center 2016 and Hyper-V Integration
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft Certified network support experts. With Progent's affordably priced IT service programs, small organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company information systems enterprise-class reliability, security, and performance.
System Center 2016 Service Manager Professionals
Microsoft System Center 2016 and SQL Server Remote Consulting
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's economically priced network support packages, small organizations can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class reliability, security, and performance.
Services Google Cloud SQL
Google Cloud Dialogflow Professional
Progent offers affordable online and onsite support to help businesses to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Professional Linux Network Monitoring, Nagios and MRTG
24-Hour Nagios for Linux Consult
Network monitoring ordinarily entails observing a system's resource utilization in order to identify throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small businesses and developers help with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
VMware vRealize Orchestrator vRO Consultancy
VMware vSphere Professionals
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud solutions that provide high availability, data security, and disaster recovery.
Technology Consulting Services Internet Security and Acceleration Server 2006
ISA Server 2006 Technical Support
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling increased productivity by making these applications available to authorized remote users. ISA Server 2006 helps guard business applications, services, and information across all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and affordable balance of protection, convenience, and speed.
Expert Microsoft Certified Exchange 2016 Mailbox migration Support and Help
Remote Support Microsoft Exchange Server 2016 Migration Planning
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
SharePoint 2019 Configuration
Setup and Support SharePoint Online
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, application development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive information management solution.
Microsoft Office XP Computer Consultancy Firm
Microsoft Office 2003 Computer Network Providers
Progent’s IT outsourcing services provide budget-friendly computer consulting for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing network service budgets to increase in a more moderate and manageable manner than is feasible by building up a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available network architecture for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
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