Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining location-independent access to email, scheduling, web programs, and other critical business information. Progent can provide Chatsworth, California businesses the services of BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and support of BlackBerry technology has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a calendars, contact lists, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry smartphones have effortless access to Exchange messages and to IM-enabled software through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can help you plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt technical help to companies in the Chatsworth area or anywhere in California. Progent's seasoned online technical support experts have helped businesses resolve computer issues and reduce support costs in each state in the United States and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide array of issues related to RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also help your company to troubleshoot a wide range of problems concerning synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs low and, by resolving problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist you to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progentís data center IT services are designed for businesses with hardware housed at IDCs or data center colo hosting sites and requiring on-demand on-site help at the colo facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and IDC and collocation support services including network topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server cluster configurations.

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    Progentís Technical Response Center (TRC) provides nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone support and online direct computer access to troubleshoot and repair network problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to qualified experts as required. For critical issues, the TRC tries to answer your call for support within one hour.

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    Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of IT support, performing a wide variety of technical projects for an extensive array of customers. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This means that you get not just expert technical capability, but also a consultant with proven methods for using computer knowledge to repair real-world IT problems quickly.

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    The cluster feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to streamline the deployment, setup, and administration of server clusters that offer improved levels of system dependability, security, efficiency, and flexibility. New or improved features include automated cluster verification, revamped configuration and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, plan and implement a deployment, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and produce and validate a business continuity procedure.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Cloud Backup Security and Compliance Support

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.

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    24-7 Microsoft System Center Operations Manager Network Consultants

    Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of any size can get a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical service packages designed to help you to detect and fix a most network problems before they get big enough to hurt productivity.

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  • MRTG On-site Technical Support
    Nagios Professional

    Network monitoring typically involves tracking a system's resource utilization in order to identify throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux and can be deployed to observe mixed-platform environments where Linux and Windows operate together. Progent's network integration consultants can help you take advantage of both these programs to optimize and repair your network. Progent's Linux support professionals provide small companies and developers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.

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  • Microsoft Windows Server 2016 Clustering Consulting
    Windows Server 2016 Scale Out Clusters Engineer

    Progent's certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Windows Server 2016 Online Consulting Support Outsourcing Windows Server 2016 Workgroup clusters
  • Windows Server 2019 migration Integration Support Windows Server 2019 Kubernetes Containers Onsite Technical Support
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  • Technology Professional Skype for Business IM
    Microsoft Skype for Business Reverse Proxy Server Specialists

    Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support to help you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade.

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