Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Chatsworth, California companies the services of BlackBerry-premier consultants who can help companies to manage their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has grown increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven remote support model, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Integration Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad selection of vital administrative tasks ranging from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to perform important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's fault-tolerant architecture using virtualization
  • Deploy BlackBerry smartphones remotely
  • Establish custom management roles
  • Monitor and analyze the integrity of your BlackBerry solution

Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Chatsworth, California who require fast and economical access to an authorized RIM BlackBerry support professional, Progent provides efficient remote assistance from a veteran network support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers fix problems rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer expert support in areas such as resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional trained to help companies in the areas of IS audit services, IT governance, network assets and infrastructure lifecycle, information technology support, protection of data resources, and disaster recovery planning.

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    Progent's CCIE-certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's UNIX family support experts provide small and mid-size businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience provides you with an easy single source to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Exchange Server 2010 for your business and can assist your IT staff to plan and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your productivity, cutting the expense of hardware and service, simplifying management, and consolidating your key communications platforms.

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    Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.

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    Progent offers IT services for medium size businesses with 100 to 250 system clients. The medium size company or work group has typically been an underserved segment of the market for IT consulting expertise. The cost structures and support delivery models of major outside support organizations make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to maintain an information system whose complexity and capability are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and 24x7 network monitoring, dramatically lowers the IT maintenance costs of an SMB while providing the small company with big-company support from certified, IT consultants with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for levels of network support appropriate for a medium size organization without paying big-company prices, you need Progent.

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    Progent offers remote and on-premises configuration, migration, programming, BI reporting for Dynamics 365 Business Central/NAV.

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  • wi-fi controller Online Support Services
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    Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi uptime with fast failover, and strengthening data security by identifying cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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  • Solaris with Windows Consult
    Windows and UNIX Consulting

    If your company runs a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire enterprise in a broad range of security areas such as security management practices, security architecture and models, access control systems and methodology, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the core competencies and international standards of knowledge that network security managers are required to master. These accreditations provide executive management the assurance that consultants who have earned their CISM or CISSP qualification have the background and knowledge to deliver effective security support and engineering help.

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  • Hyper-V Security IT Consultant
    Online Troubleshooting ProSight Next Generation Endpoint Protection

    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.

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  • Anti-Spam Setup and Support
    Antispam Setup and Support

    E-Mail Guard is Progent's affordable antispam and virus protection service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and anti-virus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server platform, hardware type, or geographic location.

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  • Small Business Small Office Network Consultant
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    Progent offers IT support for medium size companies with 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for IT support services. The overhead and support access models of major outside service organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the small company with big-company service from certified, IT consultants with background in a broad range of small business network solutions. If your medium size organization or small business is looking for levels of IT help appropriate for a mid-size office without budgeting enterprise prices, call Progent.

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    For help creating, improving, or repairing applications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database designers, and software project managers can help make sure you get the job done on time and within budget. Progent's seasoned software developers offer cost-effective and expert remote help for projects as small as creating Vidual Basic macros for Office Excel or as large as developing mission-critical RDBMS applications based on Microsoft SQL Server or Oracle.

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  • Exchange Migration Consultants
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    Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and consolidating your key communications platforms.

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    For large organizations, Progent can supplement internal network support groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a transparent local supplement of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and top-level service for multiple location network environments based on Enterprise Windows 2000. Progent can provide on-site consultants and technicians to help with a site move or branch move, or a system architect to help with building or using an Internet Data Center or co-location site.

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    Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security ecosystem that spans your data center and cloud assets and guards all users anywhere with any device.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for unified management.

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    Progent's CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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