Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile connectivity to email, calendars, web-based applications, and other critical business data. Progent can provide Chatsworth, California businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, gives small businesses an affordable solution for incorporating BlackBerry technology productively into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry devices, providing a centralized platform for controlling critical tasks like smartphone deployment, updates, and retirement and also offering a strong foundation for security and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry Enterprise Server includes a wealth of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits excellent versatility in selecting degrees of protection to match the special needs of your network. Progent's BlackBerry authorized consultants can assist your company to select powerful security functions and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Disable a smartphone
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also provides versatility in selecting ways to keep mobile users from installing or executing unsafe or prohibited software. Progent can assist you to select blocking processes such as:

  • Specify exactly which programs are allowed on the device
  • Block external applications from using non-volatile storage on the BlackBerry device
  • Select which functions third-party programs can use on the smartphone
  • Restrict the kinds of access external software running on the BlackBerry smartphone can establish
  • Prevent all third-party applications from being installed or executed on the smartphone

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Chatsworth, California who need quick and affordable help from a certified RIM BlackBerry consultant, Progent delivers effective remote help from a seasoned network support staff who have provided IT solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix technical issues quickly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert support in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also assist your business to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses low and, by resolving problems promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, solution design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent's application experts can provide advanced consulting, custom development, deployment help, and webinar training for popular business applications covering key areas including ERP, financials, business analytics, web commerce application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting support remotely, Progent can assist clients anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-premises activity without sacrificing the high quality of technical support.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to resolve the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.

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    Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to more current firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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    With virtual server technology, companies are able to operate many virtual machines on a single actual server. Virtual server technology enables IT organizations to gain all the benefits of server isolation, while avoiding the expense associated with buying additional server hardware. Virtual servers are the critical technology for building private clouds, which provide major advantages including reducing the costs of capital equipment, facilities, and management while improving data security, network availability, and disaster recovery. Other useful server management options are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you in all aspects of server virtualization and management to allow your company to contain expenses and save time.

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    Progentís Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to license only the functions you currently require, with the option to add clients and increase functionality in the future. Progentís Dynamics GP/Great Plains support experts can help you install, customize and manage the current release of Dynamics GP or upgrade efficiently from an earlier version.

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    Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance compliance, and increase worker output by making sure that critical applications are always current, tracking licensing, and reporting resource usage profiles so you can make smart buying decisions. Once your organization is ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient migration to SCCM 2012.

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    Progent's UNIX platform support services provide small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise provides you with a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent can provide fast access to the skills of seasoned wireless consultants who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and place UniFi Wi-Fi APs for your required signal coverage and throughput.

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    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent can concentrate on providing high-value services where Progent faces few competitors. Small companies who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.

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    Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as reduced capital expenditures, reductions in operational expense, better executive focus, world-class security, greater fault tolerance, and business continuity.

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    Progent's Microsoft-certified engineers can provide low-cost remote and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing management consulting and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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