Chatsworth Remote Workforce Solutions Consulting
Call Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce can have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chatsworth organization to select the right technologies and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Chatsworth, California businesses to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Support for Telecommuters
A sudden, company-wide switchover to a teleworker workforce, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient internal Help Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Center support services utilize Progent's extensive team of remote technical support experts along with enterprise-class trouble ticketing and tracking technology to provide an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 PC technical support from initial help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to check or update their current tickets, add information, and upload screenshots or relevant files. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with advanced issues. To find out more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows your business to augment your current Help Desk Call Center staff by sharing responsibilities for Support Desk support services seamlessly between your regular support staff and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support solution based on the number one professional services automation (PSA) tool for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Call Center Supplementation Services can enable your business to provide best-in-class technical support to your from-home workers, refer to Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Chatsworth, California company, phone
An index of content::
SCDPM 2012 Security Information Technology Consulting
Award Winning SCDPM 2012 Compliance Computer Consultants
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, implement, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly stubborn issues, or full project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Top Skype for Business topology Consultants
Skype for Business and SharePoint Consultant Services
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts offer online and on-premises support to assist you to manage and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
SQL Server Capacity Planning Programming Company
Support Services Microsoft SQL Server
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts and information workers, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
At Home Employees Data Protection IT Consulting
Urgent Offsite Employees Data Protection Computer Consultants
Progent can assist small and medium-size companies to plan, implement, verify and troubleshoot backup/restore solutions needed to support at-home workers.
Amazon Marketplace Web Service development Developer Firm
Amazon Marketplace Web Service integration Development Company
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Progent Cybersecurity Media Relations Consultants
Progent Cybersecurity Experts in the News Consulting
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Duo MFA and Single Sign-on (SSO) Network Consultant
Duo Zero Trust Security Computer Consulting
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
DotNET Web Application Development
Design Firms ASP.NET Core
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET applications quickly and at low cost.
Lync Server 2013 disaster recovery Consultants
Lync Server 2013 Back End Server Engineers
Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server 2010 for your environment and can help you to design and carry out a rollout of Lync Server 2010 that consolidates the management of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing functions of Microsoft Office programs, and offer online seminars and ongoing technical support for Lync and other Microsoft technologies.
24-Hour Services Private Cloud Integration
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
NetDocuments Training Consultancy
NetDocs Teleworkers Consultant Services
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent can provide online guidance from NetDocuments experts to assist legal departments and law firms to plan, configure, administer, tune, or debug a document management system (DMS) environment based on NetDocuments.
5500 Wireless Controller Remote Troubleshooting
CCIE Expert Certified Wave 2 Wi-Fi controller Network Consultants
Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with fast failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Top Quality Network Consulting Windows Server 2019 Windows Defender ATP
24-Hour Windows Server 2019 migration Remote Support Services
Progent's Windows Server 2019 disaster recovery preparedness consultants can help you to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Hybrid Microsoft 365 integration Online Support
Specialists Hybrid Microsoft 365 solutions
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Technical Support Services Windows Server 2012 R2 Configuration Manager
Windows Server 2012 R2 Hyper-V Computer Consultants
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.
Immediate Windows and UNIX Professional
Integration Support UNIX with Windows
If your business has a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your whole organization in a broad array of security areas such as security management procedures, security architecture and models, connection control systems and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of performance that network security professionals are expected to possess. These accreditations offer executive management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security support and consulting services.
24-7 ProSight domain management Technology Professional
Consultant Services ProSight infrastructure documentation management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of the time spent searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.
Enterprise Security IT Management
Site Move Consultant Services
For large businesses, Progent can leverage in-house IT groups by offering world-class experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a transparent local supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2000. Progent can offer field consultants and technicians to assist with a campus move or branch move, or a system architect to help with building or utilizing an Internet Data Center or Hosting Facility.
Support and Integration Cisco Virtual Private Network
CCIE Expert Certified Remote Access Network Consultants
Cisco's security and offsite access solutions for small to medium sized businesses represent a complete range of manageable security products to let you protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Cisco Router Server Consultant
Online Cisco Certified CCIE Network Management
Progent's Cisco-certified CCIE network experts can assist you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Slackware Linux Consultancy
Mandrake Linux Technology Professional
Progent's Linux consulting experts offer small businesses and developers support for managing and supporting Linux systems that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience offers you an easy single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
WatchGuard Firebox T55 Firewall information Systems Audit
WatchGuard SSL VPN Secure
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Emergency Hornetsecurity Altaro VM Backup and vSphere Consultants
Hornetsecurity Altaro VM Backup and vCenter Consultant Services
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Microsoft Dynamics 365 Business Central Consultant
Emergency Dynamics Business Central Technical Support
Progent can provide online and onsite deployment, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
CRISC Certified Risk and Information Systems Control Analyst Specialists
CRISC Certified Risk and Information Systems Control Consult
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.
Lync Server 2013 and iPhone Technology Professional
Lync Server 2013 and SQL Server Technology Professional
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and network integrators can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your IT team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
WatchGuard Firebox M-Series Firewall Security Contractor
WatchGuard Firewall Cybersecurity Contractors
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Award Winning Small Business Networking Specialist
Small Offices Install
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to offer customers affordable ways to help organizations optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail architecture, security, availability, performance, and system administration.
Email Quarantine Specialist
Email Link Protection Consultants
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Emergency Tennessee Small Office IT Consulting Services
Michigan IT Outsourcing Company
Progent's Technical Response Center provides nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours telephone help and remote direct network access to isolate and resolve technical problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required. For urgent issues, the TRC tries to respond to your call for support within one hour.
Compensation for Cisco Engineering Employment Opportunities
Compensation for Computer Consultants Telecommuter Jobs
Progent's compensation model is based on revenue sharing, so just like being a freelance consultant, your income is directly tied to your generated revenue. Some Progent support staff focus on lifestyle issues and elect to consult at a more relaxed pace, using our self-determined schedule to follow individual pursuits such as hiking, car racing, snow boarding, fishing, travel, or sharing free time with family and friends. Others take advantage of the opportunity to earn major bucks through hard effort and extended hours. Progent completely encourages both ends of the spectrum plus any point in the middle.
Windows and Solaris Network Consultant
Windows, UNIX, Solaris Network Consulting
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISA and CISM-certified consultants can assist your whole organization in a wide range of security areas such as security management practices, security architecture and models, access management systems and methodology, applications development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM, CISSP and ISSAP define the core skills and worldwide standards of performance that network security managers are expected to possess. These accreditations offer IT management the confidence that those who have earned their CISA or CISSP certification have demonstrated the background and theory to offer effective security support and engineering services.
Services Flexential Data Center
Services Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness consultants. Progent can also assist you to plan and implement a migration to the Flexential data center with services like designing solution configuration, recommending hardware components, system setup and validation, troubleshooting, setting up remote network management, and educating your network staff.
Select Topic: