Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Chatsworth company to pick the right technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Chatsworth, California businesses to with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Help Desk Call Center Services for Remote Workers
A rapid, organization-wide transition to a teleworker workforce, which could be activated by a pandemic or as an element of a disaster recovery process, can overstretch even a high-performing internal Support Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Support Desk by using Progent's remote Technical Response Center services.

  • Progent's Standard Support Desk services utilize Progent's extensive team of remote IT support experts combined with enterprise-class ticketing and follow-up software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 desktop technical support from help requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or revise their current tickets, add details, and append screenshots or relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to deal with advanced problems. For details, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
  • Progent's Help Desk Call Center Supplemental Service allows your company to expand your existing Help Desk staff by sharing responsibilities for Call Desk services seamlessly between your in-house support personnel and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's shared Call Desk service is based on a collective support model utilizing the leading professional services automation platform for managing service requests and trouble tickets, establishing ownership, tracking progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can enable your business to deliver world-class technical support to your from-home workers, go to Progent's Support Desk supplementation Services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Chatsworth, California company, call 1-800-993-9400 or refer to Contact Progent.



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    Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with real-world expertise and broad experience in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing IT environments based on the Microsoft SBS line of servers and programs.

  • Remote Troubleshooting Cisco Small Business series NSS2000 24/7 Cisco NSS3000 Network Storage Systems Technology Professional
  • Risk Mitigation Support and Help Urgent CRISC Risk Evaluation Integration
  • SCOM 2012 Cloud Monitoring Remote Support Services SCOM 2012 Fabric Monitoring Onsite Technical Support
  • Chatsworth Work from Home Employees Chatsworth Expertise - Help Desk Solutions Assistance
  • SQL 2008 Reporting Services Coder Emergency Microsoft Certified Partner SQL Server Consulting

  • Support Dynamics GP Software Development
    After Hours Dynamics GP Modifier Consulting Services

    Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that allow you to track your business more effectively, turning raw information into useful understanding of your company and customers.

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  • SQL Design Firm 24/7 MS SQL Security Auditor
  • SQL Server 2012 Performance Tuning Integration Services Specialist SQL Server 2012 Migration
  • SQL Server 2014 Disaster Recovery Support SQL Server 2014 Cardinality Estimation Network Consultant

  • Microsoft Proxy Server Online Technical Support
    Microsoft ISA Server Online Troubleshooting

    Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

  • Work from Home Employees Expertise - Chatsworth - Call Desk Outsourcing Consultants
  • SQL Server 2016 PolyBase Technical Consultant Microsoft Certified Partner SQL Server Management Studio Information Technology Consulting

  • Infor SyteLine CloudSuite Document Management Professional
    Infor SyteLine CloudSuite Accounts Payable Specialists

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution organizations to manage supply chains and streamline key business processes to get products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and database administration.

  • SQL Server 2017 on Linux Help and Support SQL Server 2017 Always Encrypted Consulting
  • SQL Server 2019 Information Systems Firms Chatsworth-Chatsworth SQL Server 2019 Network Integration Chatsworth-Van Nuys, California

  • Remote Technical Support Exchange 2016 Upgrade Planning
    Exchange Server 2016 Upgrade Planning On-site Technical Support

    Progent can help you in any and all phases of your upgrade to Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

  • Security Auditing CISSP Security Consultant CISSP Chatsworth-Simi Valley, California
  • Remote Workers Consulting Services near me in Chatsworth - Help Desk Solutions Consulting and Support Services Chatsworth
  • Security Auditing WatchGuard Firebox M370 Firewall Security Organizations WatchGuard Firebox Firewall

  • 24-7 Microsoft AD Engineers
    Consultant Services Microsoft AD

    Windows Enterprise Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Premier engineers are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy legacy software configuration objects in production AD systems, and fixing unsuccessful installations of AD and Active Directory-associated applications.

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  • Server Install Small Business Small Office Support Firms

  • Small Business Small Business IT Consulting Firms
    Cisco and Microsoft Certified Experts Small Office Small Business Computer Consulting Company

    For small companies interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

  • Services 64-bit Migration 64-bit Server Technical Consultant
  • Services Documentation Consultant Microsoft Support Outsourcing Service Reporting

  • Cisco VPN and Firewall IT Consultants
    ASA 5520 Firewall On-site Support

    Progent's CCIE-certified networking consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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  • SharePoint Support Services Office SharePoint Server 2007 Network Engineer
  • Shared Computer Support Help Desk Support and Integration IT Consultant Helpdesk Sharing

  • 24 Hour Development Amazon Marketplace Web Service integration
    Microsoft and Cisco Amazon MWS programming Outsourced Programming

    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

  • Small Business Setup Service Small Office Phone Support Services

  • 24/7 ransomware preparedness evaluation Professional
    ransomware defense report Consulting

    Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your existing AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup system that reduces your vulnerability to ransomware and meets your business needs.

  • Offsite Workforce Consulting and Support Services - Chatsworth - Help Desk Call Center Outsourcing Guidance Chatsworth-Calabasas, CA
  • Small Business WAP500 AP Online Help Cisco Certified Expert Small Business Wireless AP Remote Consulting
  • Small Office Migration Help Top Ranked Small Business Server Recovery
  • Small Offices Computer Systems Consulting Design Consultant Small Office
  • Solaris Network Consultant Sun Solaris Technology Consulting Services
  • Sun Solaris Cybersecurity Team UNIX Security Audit Services
  • Support and Help Altaro VM Backup Testing Award Winning Altaro VM Backup Verification IT Consulting
  • System Center MOM Consultant Computer Consulting Application Monitoring

  • Microsoft Financial Software Technology Consulting
    Consulting Dynamics GP Accounting

    Progentís Microsoft certified experts offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains family, provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and increase functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, customize and administer Microsoft Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.

  • Technology Consulting Services Windows Server 2016 Hybrid Solutions Windows Server 2016 Fault Domains Engineer
  • Technology Professional ISP Service Plan Selection WiMax Consulting Services
  • Telecommute Job Microsoft Consulting Concord Contract Microsoft Consulting Concord California
  • Telecommuters Consulting Services nearby Chatsworth - Collaboration Systems Consultants Chatsworth-Calabasas, California Work at Home Employees Chatsworth Consulting Experts - Collaboration Solutions Consulting Experts Chatsworth, California
  • Threat Management Gateway Support Forefront TMG Remote Technical Support
  • Top Rated SQL Server Configuration Manager Remote Troubleshooting SQL Server 2012 Migration Professionals
  • UNIX Consulting Professionals UNIX
  • UNIX Upgrade Consultant Sun Solaris Upgrade Consultant
  • Urgent Microsoft Exchange Server 2010 Evaluation Consulting Services Microsoft Exchange 2010 Upgrade Consultants
  • Urgent Microsoft Project Support and Help Microsoft Project Computer Consultant

  • Immediate Windows Cluster Server 2008 Network Consultant
    Setup and Support Windows Cluster Server 2008

    The clustering technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically re-engineered to simplify the installation, setup, and administration of clusters that provide improved levels of system availability, security, efficiency, and versatility. New or improved features include automated cluster Validation, easier configuration and deployment, unified cluster management, new cluster infrastructure for increased uptime, better protection and quorum structure, elimination of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, design and implement an installation, train your IT staff to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a workplace recovery plan.

  • Urgent Small Business IT Support Firm Microsoft On-site and Remote Support Microsoft Office
  • Urgent Work From Home Job Microsoft MCP Engineer Microsoft Consulting Job Openings Antioch CA
  • Virtualization Consulting Services 24-7 Server Management Integration Services

  • 24/7 MS SQL Server 2008 Setup and Support
    Microsoft SQL 2008 Support and Integration

    Microsoft SQL Server 2008 offers indispensable, familiar tools to computer professionals and network users, lessening the difficulty of creating, integrating, administering, and using company information and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with real-world experience and wide knowledge in designing and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

  • Windows 10 Installation Support and Help Windows 10 Trusted Boot Technical Consultant
  • Windows 7 Support Services Specialist Microsoft Windows 7 Upgrade

  • SQL Server 2016 Query Store Online Support Services
    SQL Server 2016 AlwaysOn Availability Groups Remote Technical Support

    SQL Server 2016 introduces significant enhancements in speed, scale, security, uptime, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

  • Windows 8.1 Work Folders Technical Consultant Windows 8 Services
  • Windows Essential Business Server Professional MS Windows Essential Business Server Remote Consulting

  • Microsoft Office System Setup
    Microsoft Office 2000 Small Business Computer Consultants

    Progentís IT outsourcing services offer budget-friendly computer consulting for small organizations. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your network technical services can contain costs and eliminate risks, allowing IT support expenses to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

  • Windows Server 2008 R2 Consultant Windows 2008 R2 Technical Support Services
  • Windows Server 2012 R2 Configuration Manager Remote Troubleshooting Windows Server 2012R2 upgrade Technology Professional

  • Offsite Workers Video Conferencing Support
    24-Hour Remote Workforce Video Conferencing Configuration

    Progent can assist small and medium-size businesses to set up and debug conferencing technology to enable their teleworkers to collaborate effectively with fellow workers and customers.

  • Windows desktop virtualization Technology Professional Citrix Receiver On-site Technical Support
  • Wireless LAN Consultant Services Wireless LAN Troubleshooting
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  • iPhone Security IT Consultants ProSight ESP Endpoint Protection Online Troubleshooting

  • Network Engineer SQL Server Management Studio
    IT Services SQL Server 2016 Azure Backup

    SQL Server 2016 introduces significant improvements in performance, scale, data security, high-availability, BOYD support, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help businesses of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

  • Chatsworth-Simi Valley, CA Telecommuters Chatsworth Expertise - Help Desk Augmentation Assistance
  • macOS Network Consultancy Mac Connectivity Integration Services

  • 500 Router Online Technical Support
    3900 Router Consultant

    Cisco has designed an extensive product line of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.

  • macOS Online Consultant Services macOS Network System Support Consultant
  • wireless VoIP phone integration Consulting wireless IP phones and Cisco Unified Communications Manager Support and Help

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