Chatsworth Teleworkers Connectivity Support and Consulting
Help Desk Solutions Consulting Services
Enlarging your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Chatsworth organization to select the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers services that go from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Chatsworth, California businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide switchover to a from-home workforce, which could be driven by a pandemic or as an element of a disaster recovery plan, can overwhelm even the most efficient internal Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive team of remote IT support experts combined with enterprise-class trouble ticketing and tracking technology to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from help requests to ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to monitor or edit their active tickets, enter information, and upload screenshots or attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service allows your business to expand your existing Support Desk staff by splitting delivery of Help Desk Call Center support services transparently between your regular support organization and Progent's extensive roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service uses a collaborative support solution utilizing the leading professional services automation (PSA) tool for managing service requests and ticketing, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Augmentation Services can enable your business to provide world-class technical support to your teleworkers, refer to Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Chatsworth, California organization, call
An index of content::
Microsoft Office 2000 Networking Group
Microsoft Office System IT Consulting Group
Progent's IT outsourcing services for small companies feature planning Windows XP, .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, resolving chronic IT issues, and producing a company-wide security plan. Progent can help you enhance network reliability and throughput with zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for major migrations and can assist with requirements assessment, resource inventory, bill of materials development, vendor selection, purchasing logistics, and professional documentation. Progent's IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
Microsoft Certified Expert Remote Support Services Data Protection Manager 2016 Disaster Recovery
Data Protection Manager 2016 Planning Network Engineer
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for critical platforms like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, deploy, manage, and troubleshoot a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Windows 2012 R2 Online Support
Windows Server 2012R2 Configuration Manager Support
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.
Consulting Services Exchange 2010 Migration
Microsoft Exchange 2010 Upgrade Consult
Progent offers comprehensive support for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software and hardware required, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's IT staff and end users.
Risk Monitoring Help and Support
Remote Risk Response Remote Consulting
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you develop a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, non-stop system architecture that takes into account reliability issues covering a broad range of infrastructure technologies and processes.
Microsoft Project Server Engineer
Support and Setup Microsoft Project Server 2013
Progent's Microsoft engineers offer advanced expertise in deploying, operating and debugging any edition of Microsoft Project Server and can deliver a wide range of cost-effective online support services following proven best practices to assist businesses of any size to receive all the advantages of this powerful project management solution. Services available from Progent include system design, installation and upgrades, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.
Chief Information Officer Remote Consulting
CIO Online Help
Progent offers the part-time assistance of a veteran CIO who can provide strategic direction to help your company pick and maintain IT solutions to meet your present situation and that can serve as a solid basis for your future growth. Progent's temporary CIO services provide financial leverage to companies who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and business software, Progent is in an ideal situation to provide unbiased recommendations along with advanced technical help for creating IT solutions that fit the particular needs of your business.
Solaris Consult
Solaris Support Services
If your office computer system mixes Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows integration support services include IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center services.
Virus Rollback Engineers
24x7 SentinelOne Endpoint Protection Specialist
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI tools by SentinelOne to defend endpoint devices as well as servers and VMs against familiar as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
After Hours Desktop VPN Management
Solutions Provider Remote PC and Smartphone
Progent's remote access and wireless synchronization specialists can help your business to design and deploy connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, allowing your business to improve the efficiency of your remote workers.
24-7 SentinelOne Ransomware Defense Consultants
Consultants SentinelOne Phishing Protection
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
MRTG for Linux Consultants
Largest MRTG for Linux Consultant Services
Nagios and MRTG are useful, Open Source monitoring tools that run with Linux and can be used to monitor UNIX/Linux environments, MS Windows systems, or mixed-platform situations where Linux and MS Windows run side by side. Nagios lets network managers to monitor system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration experts can assist you to utilize both these programs to tune and troubleshoot your computer network.
24x7 Network Engineer System Center 2016 Hybrid Cloud Integration
System Center 2016 and Hyper-V Integration Integration Services
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business networks world-class availability, protection, and productivity.
Exchange 2003 Remote Technical Support
Network Consulting Exchange 2003 Server Upgrade
Progent's certified consultants provide technical support and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include system design, deployment, project management, onsite and off-site technical support, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.
SQL Server Management Studio Integration Support
Support and Setup Microsoft SQL Server 2012
Progent offers the expertise of Microsoft-certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Conti ransomware recovery Professional
24-7 Spora ransomware recovery Consultancy
Progent's ransomware experts can help you to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Windows Server 2016 Disaster Recovery Configuration
Consulting Windows Server 2016 High Availability
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
24-Hour Programming Companies Web
Largest eCommerce Outsourced Programming
For custom program creation, Progent can supply software design consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
VMware SRM and NSX Disaster Recovery Services
VMware vRealize Orchestrator vRO Engineer
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering applications and services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.
Email Virus Signature Specialist
ProSight Email Content Filtering Service Consultants
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Website Programmer
Integration Data warehouse
If you want to update your corporate web site, create internal webs for applications such as HR or employee training, establish a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also help you build and manage a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Internet Security and Acceleration Server On-site Technical Support
ISA 2004 Remote Support Services
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your business requires.
Linux Network Monitoring, Nagios and MRTG Consulting
Largest Professional Nagios
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be used to analyze UNIX/Linux environments, Windows networks, or mixed-platform environments in which the Linux OS and MS Windows coexist. The Nagios monitor allows network support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network integration consultants can help you utilize both these programs to streamline and repair your network.
Onsite Technical Support System Center 2016 Operations Manager
System Center 2016 Amazon AWS Integration Technical Consultant
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Premier network consulting experts. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and performance.
Microsoft Windows Server 2012R2 Network Consultant
Windows Server 2012R2 Server Manager IT Consultants
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security plan, streamline network management, assist with application development, and generate and test a DR/BC plan.
Wireless LAN Site Survey Support
WLAN Site Survey Professionals
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the coverage, speed, capacity, data protection, and hand-off ability your company needs.
Remote Consulting Meraki
Meraki Access Point Security Consultant Services
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support to assist businesses of all sizes to design, install, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.
Exchange 2000 Server IT Consultant
Biggest Configuration Exchange 2000 Server Upgrade
Progent is one of the most experienced network consulting firms for designing email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Top Cisco Switch Small Business IT Consulting Firm
Cisco Management Networking Company
Progent's CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, scalable network environments appropriate for public networks.
Aironet 3800 Access Point Remote Troubleshooting
Cisco Experts Online Technical Support Aironet AP Management
Progent's Cisco certified Wi-Fi experts offer affordable online and onsite support for both end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can help your business to design and maintain wireless solutions that incorporate indoor and outside/industrial Aironet APs.
SCOPIA Video Conferencing Consulting Services
Cisco VTC Consultants
Progent can provide the services of a certified consultant with expertise deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure consultants who can help companies of any size to create and troubleshoot a network that provides the performance, dependability, protection, and expandability required to accommodate your telepresence solution.
24 Hour Professional Dynamics GP 2015 R2
Programming Firm Dynamics GP 2015 Dexterity
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular handheld devices, permits one-time login with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and hands-on experience to address the many IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this powerful product.
MySQL Clustering Specialists
Immediate Database DBA IT Consultants
Progent's expert programmers, database architects, and program management consultants can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also can provide expertise with web development tools and can help clients to create, enhance, repair, or port web applications to take advantage of the latest advances in web technology.
Dynamics GP Visual Studio Engineers
Microsoft Dynamics GP Application Support
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that let you track your business more thoroughly, transforming uncooked information into valuable insights into your business.
Virtual Machine Hosting Engineers
Consulting ProSight Private Cloud Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization techniques that allow small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
24-7 Dynamics NAV Support and Integration
Dynamics 365 NAV Application Consultants
Progent can provide online and onsite configuration, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
CRISC Certified Risk and Information Systems Control Auditor Consult
CRISC Certified Risk and Information Systems Control Architect Consultant
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Telecommuter Integration Technology Consulting
Helpdesk for Telecommuters Online Support Services
Progent has 20 years of background helping small and mid-size companies to plan, implement, optimize, administer, and troubleshoot computer networks that support telecommuters.
Integration Consulting Microsoft Certified
Microsoft Partner Software Consulting
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better support for your information network.
Juniper J2350 Router Cybersecurity Firm
Open Now Juniper J Series Router Secure
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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