Chatsworth At Home Workers Connectivity Support Services
Call Desk Solutions Consulting
Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Chatsworth company to pick the right tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Chatsworth, California organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
An emergency, organization-wide changeover to a teleworker business model, which could be activated by an epidemic or as a component of a business continuity process, can overwhelm even the most efficient internal Support Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide network of online IT support specialists combined with enterprise-class ticketing and tracking technology to offer an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop support from initial help requests through trouble ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or edit their active tickets, enter details, and append screenshots and attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to deal with complex issues. To learn more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Augmentation Service enables your company to expand your current Call Desk organization by splitting delivery of Call Desk support transparently between your regular support organization and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support model utilizing the number one professional services automation platform for handling help requests and trouble tickets, assigning ownership, tracking progress, and generating reports. For details about how Progent's Call Center Augmentation Services can help your company to provide best-in-class desktop support to your teleworkers, see Progent's Support Desk augmentation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Chatsworth, California business, phone
An index of content::
Professional Windows 2003 Server
Biggest Windows 2003 Computer Consulting
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with designing, installing, administering and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Engineer SQL Server 2017 and Amazon Marketplace Web Service
Microsoft SQL Server 2017 Online Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to design and carry out a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Ubiquiti UniFi Wave 2 WiFi AP Specialist
Urgent Ubiquiti UniFi Switch Specialist
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi professionals who can help your organization to determine the value of Ubiquiti’s UniFi technology for your environment and help you to design, deploy, manage, and maintain your UniFi ecosystem.
SCOM 2012 Infrastructure Monitoring Support Services
System Center OpsMgr 2012 On-site Technical Support
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Microsoft Windows 8.1 Migration Consulting Services
Windows 8.1 Upgrade Services
Microsoft Windows 8.1 is engineered to run on computers from smart phones and slates to power-user desktops. A wealth of new and improved features, including its touchscreen support and signature live tiles GUI, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Windows consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business value from the operating system's various new and enhanced technologies.
Wireless LAN Consulting Services
On-site Support Wireless LAN
Progent can help you design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, select sensible components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a thorough 802.11x system security strategy that is well aligned with the security plan for your entire business network.
Stealth Penetration Testing Security Organizations
Cybersecurity Pen Testing Evaluation
Stealth penetration checking is an important part of any overall network security strategy. Progent’s security professionals can perform thorough intrusion tests without the knowledge of your organization's internal network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are properly configured and consistently observed.
Network Consulting Firm Desktop Technology
Urgent Desktop Small Business IT Support
Progent offers a broad array of affordable services to assist you to install, configure, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or online help for single machines or notebooks or work with your business to plan and implement a large-scale migration to new or revised operating system platforms and applications. Progent can also supply engineers and technical workers to assist you to plan for and complete an office move or consolidation designed to cause minimal disruption of your business.
iPhone 5 Remote Troubleshooting
Macintosh Consultant
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.
Supplemental Call Center Configuration
Computer Consultant Co-managed Call Center
Progent offers three basic kinds of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers easy access to a dependable technical resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a solid contributor to business productivity. Progent's goal is to fix and not merely record problems.
Consulting Services Dynamics GP Excel Cubes
Microsoft Dynamics Development Group
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your business.
Web Parts Programming Firms
Emergency MCSE Expert Certified Data Mart Developer
If you want to revamp your production web site, build internal webs for applications such as human resources or worker training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.
Microsoft Exchange Server 2013 Small Business IT Support
Microsoft Windows Server 2008 R2 Support Organizations
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Cisco Certified Experts wireless IP phone configuration IT Consultants
Wi-Fi IP phone integration Support
Progent's wireless VoIP phone configuration experts offer remote and onsite assistance to help you build and manage a Cisco Wi-Fi IP phone deployment by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Meraki MR20 Access Point Remote Support
Consultant Meraki MR30H Access Point
Progent's Meraki wireless access point consultants provide remote and on-premises support to help organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.
SCCM 2012 Troubleshooting Technology Consulting Services
SCCM 2012 Windows Server Deployment Configuration
Progent can assist you to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can help you to build a software foundation that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Digidesign Pro Tools Learning
MOTU Digital Performer Trainer
Progent's Mac consultants can promote the creative facets of Mac environments by offering help services and training in graphics, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Windows Server Essentials and Exchange Professionals
Windows Server Essentials Storage Spaces Services
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the new hybrid networking model that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your network environment. Progent can provide full-service project management so you can design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
scom 2016 OMS integration On-site Support
scom 2016 proxy server Online Support Services
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for critical workloads by offering centralized, cross-platform monitoring of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite support to assist organizations of all sizes to design, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
ProSight Private Cloud Services Consultants
Consulting Services Virtual Machine Hosting
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Guru Microsoft Windows 10 Upgrade
Microsoft Windows 10 Configuration Manager Technology Professional
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent include ROI analysis, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing consulting support.
PowerPivot for Excel Technical Support Services
SQL Server Configuration Manager Computer Engineer
Progent offers the support of Microsoft-certified consultants as well as seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Live Communications Server 2007 Consultants
Live Communications Server 2007 Engineers
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced security, transparent integration with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, increased worker output, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your information network
School District Engineer
County Government Exchange Engineer
Progent has a long background providing a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced online IT support and has delivered IT support to organizations in all 50 states. Remote support saves travel costs and resolves problems more quickly than onsite support.
Services Linux Remote
UNIX Online Implementation Consulting Companies
Progent offers nationwide remote help and troubleshooting services for companies who operate Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Online network consulting provides optimum return for your IT budget by protecting client productivity and shortening the time billed for computer repair services. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the most challenging network issues.
Exchange 2013 Voice Mail Engineers
Technical Support Services Exchange 2013 VoIP
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact vital IT areas such as manageability, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
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