Chatsworth Teleworkers Connectivity Consulting Company
Help Desk Call Center Solutions Consulting Services
Expanding your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Chatsworth company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services that go from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can help Chatsworth, California organizations to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Services for Teleworkers
A rapid, company-wide switchover to a telecommuter workforce, which might be activated by a pandemic or as a component of a business continuity process, can overstretch even a high-performing internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's nationwide team of online IT support experts along with world-class ticketing and follow-up technology to provide an affordable, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from service requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to check or update their current trouble tickets, add information, and append screenshots and relevant files. Support services are provided at a significant price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service enables your company to expand your current Help Desk organization by sharing responsibilities for Help Desk services seamlessly between your in-house support organization and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service uses a collective support model utilizing the leading PSA platform for managing service requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. For details about how Progent's Call Desk Supplementation Services can enable your company to deliver world-class IT support to your from-home workers, go to Progent's Call Desk augmentation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Chatsworth, California company, phone
An index of content::
Technical Consultant Remote Network Monitoring
Microsoft System Center Operations Manager Support
Remote continuous network monitoring, automated alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a degree of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical services created to help you to identify and resolve a an array of network problems before they get big enough to impact your business.
SQL Server 2017 Always On Computer Consulting
SQL Server 2017 Disaster Recovery Consultants
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
System Center 2016 Service Manager Remote Troubleshooting
System Center 2016 Migration Consulting Services
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Part-Time Job Home Based Microsoft Consultants
Urgent Work from Cisco Certified Home Based Virtual Office
Progent is convinced that a well architected and executed network can be a pivotal factor for enabling a company's growth, and Progent applies this belief in our own system environment. Progent has built a fault-tolerant virtual office infrastructure that enables our staff engineers and certified contractors to offer rapid and effective service, cooperate closely on sophisticated projects, and gain from professional and private maturity by being part of a dynamic business culture of personal drive and independence.
Anti-Spam Technical Support Services
Urgent Anti-Virus Technology Consulting Services
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the security and administration of company email by offering continually improved spam and virus blocking, policy management, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outgoing email testing to help you fix your e-mail system and specify and enforce corporate email policy.
Remote Access Network Consulting
VPN Network Consulting
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a full range of easy-to-administer protection hardware and software to help safeguard your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Server Virtualization IT Consultant
Server Virtualization Outsourcing
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
Microsoft CRM Network Consulting
24-Hour MCSE Expert Certified Customer Relationship Management Support Services
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.
Windows Server 2012 R2 Technical Support Services
Windows Server 2012 IT Consultant
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and in-depth familiarity with planning and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent’s IT support can help you with designing, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Colocation Facility Network Consultants
Technical Support Colocation Facility
Colocation sites make it possible for companies to share world-class data centers for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation strategy such as choosing and moving to a colocation site, designing network architecture, specifying hardware, on-site and remote maintenance, establishing remote system management, and education your support staff.
Services Documentation Remote Troubleshooting
24 Hour Remote Support Services Tracking Service Costs
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by every consultant to each client. The practice of detailing and organizing service records results in more effective support and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
Redundant ISP Remote Consulting
Redundant Network Computer Consulting
Progent's Cisco-authorized IT engineers can show you how to design an affordable, high availability Internet connection solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for 24x7 Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet availability.
Urgent Specialists wireless IP phones and CUCM
After Hours wireless VoIP phones and Meraki APs Consultant Services
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
ProSight Data Backup and Restore Services Services
Offsite Managed Data Backup/Recovery Services On-site Technical Support
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical information.
SBS 2011 Onsite Technical Support
SBS 2011 On-site Support
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer consultant with hands-on background designing and building cohesive, comprehensive business technology environments. Progent's SBS Server consultants have an average of over a decade of background integrating computer systems powered by Microsoft platforms. This expertise assures you results in installing, administering, and repairing network environments that incorporate the Microsoft SBS Server suite of servers and applications.
Largest Windows Server 2012 R2 Remote Support Services
Outsourcing Windows Server 2012 R2 Hyper-V Virtual Switch
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.
Top Microsoft Certified Small Business Network Consultants Intune Mobile Device Managemnet
24/7/365 Information Technology Outsourcing Group VMware Workspace ONE
Progent's Microsoft-certified consultants can help you to automate desktop change and update deployment by providing support for management solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
IT Consultant wireless IP phones and Meraki APs
Integration Services Meraki
Progent's Cisco-certified wireless integration experts can assist you to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Specialist Herakles Data Center Test Lab
System Testing Consultant
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate in-house resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Cisco ASDM Firewall Management Consultants
ASA 5500-X Firewall with Firepower Specialist
Progent’s experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security holes.
Microsoft System Center Operations Manager Outsourcing
System Center Operations Manager Technical Consultant
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Lync Server 2013 Specialist
Specialist Lync Server 2013 Instant Messaging
Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and network integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Amazon EC2 integration Development Companies
Engineer Amazon EC2 migration
Progent can provide affordable remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
800 ISR Router Remote Support
500 Router Network Consultants
Cisco offers a full array of routers that includes routers designed to provide the protection, performance, and reliability required by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Sodinokibi ransomware recovery Engineer
Nephilim ransomware recovery Services
Progent's proven ransomware recovery consultants can help you to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Automated Desktop Inventory Technology Consulting
Automated Desktop Management Online Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they can impact productivity.
Services ransomware protection assessment
Egregor ransomware protection and recovery Consulting
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup environment that reduces your exposure to ransomware and meets your business needs.
After Hours Integration Consultants Progent's Management
Progent Management Team Network Consulting Firm
Progent's management team consists of industry professionals with decades of experience providing computer consulting, technical support, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent has put together a management staff that can provide customers with the best service value available anywhere.
Consult Office Word and Access
24-Hour Office Word and Access Services
Progent's Office Word and Office 365 Word consultants offer a broad range of economical remote consulting services to help your organization to manage and troubleshoot your legacy Microsoft Office Word solution or assist you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different releases of Office Word, integrating Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and remote training sessions customized for individuals or groups.
Security Organizations Juniper Junos J-Web
Juniper Junos os Security Firm
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Consultant Barracuda Backup Disaster Recovery
Barracuda Backup and VMware Engineer
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist your business to design, integrate, manage and repair a BDR solution built on Barracuda technology.
Contractor Cisco CCNP
Microsoft Consulting Career Opportunities
If you are a network engineer with technical support expertise, teaming with Progent and working for Progent's customers will expand your skills through collaboration with our team of mutually supportive, world-class consulting experts. Progent's concentration on offering network consulting and computer support to small companies will offer you the chance to work in depth with business leaders and contribute tangibly to the success of exciting organizations. In addition, Our virtual office environment provides state-of-the-art technology for off-site support and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical problems.
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