Expanding your remote workforce may have a major effect on IT infrastructure, security, and company processes. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Chatsworth company to pick the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Chatsworth, California organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Services for At-Home Workers
A fast, company-wide transition to a from-home workforce, which could be driven by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk services allow organizations to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Chatsworth, California organization, phone