Progent's Microsoft Exchange Server support and maintenance specialists can assist your business to plan and perform efficient migrations from legacy messaging systems to the latest Exchange release. Progent's 64-bit upgrade experts can help your company to assess the strategic advantages and costs of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to design and execute an economical upgrade strategy to a 64-bit release of Microsoft Exchange. Progent's Power BI consultants can show you how to use information from Exchange spreadsheets to create modern visualizations to produce interactive Power BI analytical reports and dashboards. Progent can also help you to expand your Microsoft Exchange-powered messaging solution with the latest smartphones by providing BYOD integration support services like iPhone and iPad integration and Google Android phone integration.
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and within budget. To learn more about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
MS Exchange 2019 Deployment Services
Progent can help you in any phase of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. For details, see Progent's MS Exchange 2019 integration services.
Exchange 2016 Planning and Support
Microsoft Exchange Server 2016's streamlined design permits simplified deployment and scale, higher utilization of hardware resources, and reduced administration expense. Microsoft Exchange 2016 offers closer integration with Office 365 apps, operation with Microsoft Windows Server 2016, higher I/O performance, enhanced data loss protection, and better recovery, feature-rich support for iOS and Android mobile devices, full web-based administration, and a more functional web client. Learn more about Progent's Exchange 2016 consultants.
MS Exchange 2013 Server Integration
Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect vital facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013. Learn more details concerning Progent's Microsoft Exchange Server 2013 support services.
MS Exchange Server 2010 delivered game-changing technology for fault-tolerant, secure, unified communications. Compared to Microsoft Exchange 2007 or Exchange 2003, Exchange 2010 Server is more economical to install and maintain, easier to administer and expand, more comprehensive in features, faster, less prone to system breakdown, more extensive in its support for mobile workers, and better equipped to safeguard business information and defend against malicious attacks. Learn more concerning Progent's Microsoft Exchange 2010 support services.
MS Exchange 2007 Support
Exchange 2007 is designed to address the demands for data security, ubiquitous access, high performance, and reliability. Microsoft Exchange 2007 provides built-in resilience that enables enterprise-class robustness to keep your Exchange solution operating smoothly, reduce spam and viruses, and enable your organization to be compliant with government and industry standards. Read more details concerning Progent's Microsoft Exchange 2007 Server help.
Exchange 2003 Server Support
Microsoft Exchange Server 2003 delivers a dependable, expandable, and manageable platform with 24◊7 email and collaboration plus low licensing cost. Microsoft Exchange Server 2003 continues to be in wide use because it enables a broad selection of team activities, including group scheduling utilities, chat groups, and group folders, and also provides sharing of data across physical, organizational, and technology borders with functions such as IM, real-time data, and multimedia support. Although Microsoft has ended support for this older platform, Microsoft Exchange Server 2003 is nevertheless one of the most popular editions of Microsoft's Exchange family. Progent can help your business to maintain your current Exchange 2003 solution or upgrade to the latest version of Exchange Server. Find out additional information about Progent's Microsoft Exchange Server 2003 consulting services.
Exchange 2000 Consultants
In contrast to Exchange 5.5, which has its own directory, MS Exchange 2000 uses Active Directory, offering a simplified administration and security model. Exchange Server 2000 still has a large user base despite the fact that Microsoft has terminated support for this venerable product. Progent's seasoned email engineers have a decade of experience supporting Exchange Server 2K and can assist your company to manage your existing Exchange 2K installation or show you the economic advantages of more recent releases of Exchange and help you to upgrade affordably to a newer release of the industry's most popular messaging technology. Learn more information about Progent's Microsoft Exchange 2K help.
MS Exchange 2016 Migration Consulting Services
Progent's consultants can assist your business with all stages of your MS Exchange 2016 migration such as coexistence, piloting, mailbox migration, decommissioning and training. Progent's Exchange consultants can assist you to assess the business advantages of adopting Microsoft Exchange 2016, plan and implement a smooth migration, and deliver as-needed technical support. Progent can help your business to build a Microsoft Exchange 2016 Server ecosystem that utilizes on-premises and/or cloud-based resources. Find out more details about ways that Progent's Microsoft Exchange 2016 Server migration consulting services can assist you to upgrade non-disruptively from your legacy Exchange environment to MS Exchange 2016.
MS Exchange 2013 Server Migration Planning and Support
Microsoft Exchange Server 2013 includes important improvements its predecessor Microsoft Exchange 2010 Server and offers powerful new features plus a streamlined architecture. Progent can help your business to upgrade to Exchange 2013 Server while retaining as much as possible of your existing resources. Progent's consultants can also help you to integrate Exchange 2013 with Lync, SharePoint Server, and Office or Office 365 for advanced collaboration and eSearch features. Learn how Progent's MS Exchange Server 2013 migration consultants can help you migrate efficiently to MS Exchange 2013 for on-premises, cloud-based, or mixed environments.
MS Exchange 2010 Server Migration Support Services
Progent can provide expert help for every phase of your Exchange Server 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, specification of all new software licenses and equipment required, recommended vendor sourcing, system testing at customer site or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 Server and Exchange Server 2003 or 2007, deployment the solution, decommissioning the previous servers, and webinar training for client's IT group and users. Read more details about ways that Progent's Exchange Server 2010 Migration Support Services can help your organization to transition economically and efficiently from your older Exchange system to MS Exchange 2010 Server
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption platform that uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Loss Prevention.
Planning and Deployment Support for Microsoft Teams and Skype for Business
Progent's Microsoft Teams consultants and Skype for Business integrators can provide online and on-premises expertise for companies of any size to assess the benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified information security consultants can assist you design and validate a security environment for your Microsoft Teams or Skype for Business solution that meets government and industry requirements.
How to Contact Progent for Exchange Server Consulting and Troubleshooting
If your California IT organization is looking for Microsoft Exchange Server support specialist, contact Progent at 800-993-9400 or go to Contact Progent.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
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Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
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The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent's Microsoft-certified consultants provide computer support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and support services for Microsoft Exchange Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support to help you to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Progent's UNIX platform support experts offer small businesses and software developers support for administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you an easy one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Progent offers the expertise of RIM BlackBerry-premier experts who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven remote support model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their information network.
Microsoft CRM helps small companies build positive customer interactions. Integrated Sales and Customer Service components allow employees to share data to help improve sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Progent has extensive experience delivering a full-spectrum of remote network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering advanced remote IT consulting and has delivered IT solutions to organizations in every state. Online support eliminates travel costs and resolves problems more quickly than onsite service calls.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a broad array of security topics including security administration procedures, security architecture and models, connection control products and methodology, software development security, operations security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP define the core competencies and international standards of performance that information security professionals are expected to possess. These accreditations provide executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security management and engineering help.
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2K Servers and can streamline system management, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and implement a strategy to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and accessing enterprise information and database applications in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
If your company computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, on-site technical support, and Help Desk Call Center support.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Mid-size companies who utilize familiar independent service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
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Network monitoring ordinarily consists of tracking a system's resource usage to help identify throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support consultants can help you use both these programs to tune and repair your network. Progent's UNIX support services offer small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and following a smart migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce programs that integrate transparently with Dynamics GP 2010/Great Plains 2010.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help your organization to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, install, administer, and maintain your UniFi solution.
Progent's Microsoft-certified professionals have over a decade of experience delivering email support for customers ranging from small offices to global enterprises. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progentís Exchange consulting services can help you in planning and executing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Lync Server for your environment and can help you to design and execute a rollout of Lync Server that unifies the administration of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and provide training and continuing support for Lync Server and other Microsoft platforms.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Colocation data centers make it possible for companies to share enterprise-class facilities for housing network equipment that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your business with all aspects of your colocation program such as choosing and moving to a colo site, designing system topology, specifying hardware, on-premises and on-line maintenance, setting up offsite system management, and training your support staff.
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For custom application development, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent can assist you to design and carry out an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity and access services for both onsite and Azure resources.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's certified engineers offers offsite and onsite support services to assist you to manage, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, online access, smartphone and tablet integration, wireless configuration, and remote system monitoring and alerts.
Progent has delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, software development, training, and troubleshooting since the platform's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can help your business to plan, test, and implement an efficient migration from a a legacy version to the newest edition of Dynamics GP.
Progent offers IT support for mid-size businesses with 100 to 250 system users. The mid-size business or work group has typically been an overlooked segment of the market for IT support services. The overhead and support delivery models of major outside service organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and 24x7 network monitoring, dramatically lowers the network maintenance expenses of a small-medium business while offering the mid-size organization with enterprise-level support from professional, world-class experts with background in a broad array of small business network solutions. If your medium size company or small business is searching for levels of IT support needed by a mid-size office without budgeting enterprise prices, contact Progent.
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Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the heart of Cisco's collaboration portfolio. CUCM and Cisco Unified CM Express offer a borderless IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly online and on-premises support to help organizations of any size to create and administer Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any facet of Unified CM configuration and debugging in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Progent's Microsoft Office and Office 365 consultants can help companies of any size to integrate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers quick ROI and promotes better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Office desktop and can provide live online training to individuals and groups.