Security and Compliance and Information Assurance Expertise
Chatsworth Business Information Systems
For fast remote assistance with network security problems, businesses in Chatsworth California have access to world-class support by contacting Progent's certified security engineers. Progent's remote service consultants are ready to provide fast and low-cost assistance with security crises that are impacting the productivity of your information system. Progent's accredited consultants are certified to support systems powered by Microsoft, Linux, macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's broad range of consulting services encompasses firewall expertise, email security, secure system infrastructure, and disaster recovery planning. Progent's support team has been awarded the industry's most advanced security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).
Progent provides online security assistance on a by-the-minute basis without minimum call duration and without additional charges for setup or off-hour support. By charging by the minute and by delivering top-level help, Progent's billing structure keeps costs low and avoids scenarios where quick solutions entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage inside a victim's system, the longer it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses to identify and isolate breached servers and endpoints and guard undamaged resources from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Should We Do?
If your business is now faced with a security emergency other than ransomware, refer to Progent's Urgent Online Computer Support to see how to get immediate assistance. Progent has a pool of veteran network security specialists who can provide remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.
For businesses that have prepared in advance for being hacked, the formal post-attack handling model promoted by GIAC is Progent's recommended method of handling a serious security incident.
Overview of Security Support Services
Coordinating data security and preparation for recovering critical information and functions after an attack requires a continual effort that entails an array of technologies and procedures. Progent's certified security experts can help your business at all levels in your attempt to protect your information network, ranging from security evaluation to creating a complete security program. Important areas supported by Progent's experts include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Borne Attacks.
Designing and Implementing Protected Environments
Every company should develop a carefully considered security plan that includes both preventive and reactive activity. The proactive strategy is a set of precautions that helps to minimize security gaps. The reactive strategy specifies procedures to assist security personnel to evaluate the losses resulting from an attack, repair the damage, record the experience, and revive business functions as quickly as possible. Progent can advise you how to build security into your company operations. Progent can configure scanning utilities, create and implement a safe computer infrastructure, and propose procedures and policies that will enhance the protection of your computing environment. Progent's security professionals are ready to help you to configure a firewall, design secure offsite connectivity to email and data, and configure an effective virtual private network.
If you are looking for an economical option for jobbing out your security administration, Progent's Round-the-clock Monitoring Options feature automated remote server monitoring and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with government security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Restoration and Security Forensics
Progent has skill in recovering networks and computers that have been hacked, are in question, or have ceased to function following a security attack. Progent can show you how to assess the damage caused by the breach, return your company to ordinary business operations, and recover information compromised owing to the attack. Progent's certified specialists can also oversee a comprehensive forensic analysis by examining activity logs and using a variety of proven forensics techniques. Progent's background with security consulting reduces your business disruption and permits Progent to propose efficient measures to avoid or contain future attacks.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to reconstruct an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware removal and restoration consulting.
Work-from-Home Security Expertise
Work-from-Home workers commonly utilize their own devices and usually operate in a poorly secured physical environment. This situation multiplies their susceptibility to cyber attacks and calls for careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the creation of policies built on best practices. Progent's seasoned group of telecommuter support experts can help you to design, deploy and maintain a compliant cybersecurity solution that guards vital information resources in networks that incorporate at-home workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information system. Besides maximizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your IT staff to concentrate on line-of-business projects and tasks that deliver maximum business value from your network. Find out more about Progent's patch management services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that includes computer learning software and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to guard popular endpoints against increasingly sophisticated threats including ransomware, known and zero-day malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first incident response tool deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery. For additional details, see Progent's SentinelOne-based Extended Detection and Response consulting.
Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup product companies to produce ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your backup processes and enable transparent backup and rapid restoration of vital files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human error, malicious employees, or application glitches. Managed backup services in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected application and enter your password you are asked to verify who you are on a unit that only you possess and that is accessed using a different network channel. A broad range of devices can be used as this second form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. For details about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains and warranties. By updating and managing your IT documentation, you can save up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's seasoned engineers can provide world-class specialized help in key facets of IT security including:
Information Risk Audits and Compliance Assessment
Progent offers experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic system scans to identify potential security problems. Progent has broad skills with scanning utilities and can assist you to understand audit results and react appropriately. Progent's certified security consultants also provide web software validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with major worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances as well as mobile devices. Find out more details about Progent's Information Risk Evaluation and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's entire family of protection and VPN technologies such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Read the details about Cisco Security, Virtual Private Network and Aironet Wireless Consulting.
Additional Firewall and VPN Consulting Services
As well as supporting a wide range of protection solutions from Microsoft and Cisco, Progent offers companies of any size advanced consulting for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
- Check Point Support
- WatchGuard Technologies Technical Assistance
- Juniper and NetScreen Integration
- SonicWall Inc. Support
- Symantec Corp Engineering Services
Unannounced penetration testing is a valuable method for allowing organizations to determine how susceptible their information systems are to real-world attacks by showing how thoroughly corporate security procedures and technologies stand up to authorized but unpublicized penetration efforts instigated by seasoned security engineers using the latest intrusion methods. Get additional information concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
CISM identifies the fundamental competencies and international benchmarks of service that information technology security managers are expected to achieve. CISM provides executive management the assurance that consultants who have been awarded their accreditation have the experience and knowledge to offer efficient security administration and engineering services. Progent can provide a CISM consultant to assist your enterprise in key security areas such as data protection governance, vulnerability assessment, information security program management, and incident handling management.
Learn additional details concerning Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status as a result of demonstrated experience, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management practices, security architecture and models, access permission systems, applications development security, business processes security, hardware security, encryption, communications, network security, and disaster recovery planning.
Read more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP accreditation as a result of thorough examination and significant experience. field experience with network security design. ISSAP consultants have acquired in-depth knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
Read more details about Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to utilize modern system security engineering principles and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, develop effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The CISA credential is a prestigious achievement that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-Certified security professional trained to help companies in the areas of information systems audit process, information technology enforcement, network assets and infrastructure planned useful life, information technology service delivery, protecting data assets, and disaster recovery preparedness.
Learn additional details about Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC IT Risk Mitigation Consultants
The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively auditing your IS management design and also with the services of Progent's CISM experts for defining company-wide security policies.
Read more information about Progent's CRISC-certified Risk Management Services.
GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security engineers. GIAC's mission is to make sure that an accredited professional possesses the skills needed to deliver services in critical areas of system, information, and application security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. NSA. Progent offers the help of GIAC certified professionals for any of the network security services addressed under GIAC certification topics such as assessing security systems, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Learn more details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Help
If your company is located in Chatsworth California and you're looking for computer security help, call Progent at
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
| City | Address | Phone | Link |
| Beverly Hills | 468 N Camden Dr, #200 Beverly Hills, CA 90210 United States |
(424) 354-0123 | Beverly Hills Network Support Services |
| Chatsworth | 9410 Owensmouth Ave Chatsworth, CA 91311 United States |
(818) 707-5399 | Chatsworth Network Support Services |
| Long Beach | 3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States |
(562) 314-4498 | Long Beach Network Support Services |
| Los Angeles | 355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States |
(213) 784-4494 | Los Angeles Network Support Services |
| Manhattan Beach | 1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States |
(310) 421-4766 | Manhattan Beach Network Support Services |
| Pasadena | 1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States |
(626) 243-2233 | Pasadena Network Support Services |
| Santa Monica | 2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States |
(424) 299-8822 | Santa Monica Network Support Services |
| Sherman Oaks | 15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States |
(818) 666-3781 | Sherman Oaks Network Support Services |
| Valencia | 27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States |
(661) 483-2111 | Valencia Network Support Services |
An index of content::
Consultant Sodinokibi ransomware hot line
24-7 WannaCry ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Remote Support Duo Identity Verification
Identity Authentication On-site Support
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
Check Point 1000 Firewalls Firewall Audit
Check Point 6000 Firewalls Network Consultants
Progent's Check Point Software firewall consultants can help you plan, integrate, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Call Desk for Remote Workforce Consultant Services
24-Hour Remote Workforce Outsourcing
Progent has two decades of experience assisting small and medium-size companies to plan, deploy, tune, administer, and debug computer networks that incorporate telecommuters.
Nationwide Support Networking Consultants
Phone Support Consultants
Progent's Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and online secure computer connection to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed.
Immediate Virtual Server Private Cloud Hosting Consulting Services
Top Virtual Server Private Cloud Hosting Consulting Services
Progent's private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of network equipment and facilities while benefiting world-class levels of network availability and security.
Exchange 2016 Mailbox migration Remote Consulting
Technical Support Services Exchange 2016 Migration Planning
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Dynamics GP Customization Consult
Dynamics GP Modifier Specialists
Progent's seasoned application designers and programmers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that address the special requirement of your organization while retaining the advantages of seamless Windows integration. Progent can also provide expertise with a range of development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
MetroCluster Management Technology Professional
Consulting Services NetApp MetroCluster
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 300km apart from each other. Progent's roster of veteran IT consultants can assist your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools, arranging plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with industry standards and regulatory mandates.
Amazon MWS integration Contract Development
Amazon MWS development Engineer
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Outlook Setup Consultancy Services
Microsoft Exchange and Outlook IT Consultants
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Service Desk Sharing Professional
Outsourcing Virtual Call Desk
Progent's Network Call Center Outsourcing Support Services for desktop technical support are designed specifically for small organizations who need immediate access to a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
SentinelOne Ransomware Rollback Engineer
After Hours SentinelOne Singularity XDR Specialist
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Windows 10 Edge IT Services
CISM Security Security Microsoft Windows 10 Migration Remote Support Services
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker access, data and identity security, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration consulting support.
Consultant Hourly Rate Support Firms
Configuration Services Consultant Rates
Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are invoiced only for received services. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for services delivered during regular working hours. Many service organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be tempted to allow less critical problems to stay unaddressed.
Netwalker ransomware recovery Professionals
24/7/365 Engineer Hermes ransomware recovery
Progent's seasoned ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Remote IT Services Ekahau Predictive Wi-Fi Site Modeling
Top Ekahau Wi-Fi 6 Wireless Site Survey Technical Consultant
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, implement, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
24/7/365 Windows Server 2012R2 Virtual Fibre Channel Consulting Services
Windows Server 2012 R2 Server Manager Network Consultant
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
Technical Consultant Exchange Server 2016 Upgrade Planning
Microsoft Exchange Server 2016 Upgrade Remote Technical Support
Progent can help you in any and all phases of your migration to Exchange Server 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Sun Solaris Migration Consulting
24 Hour Migration Consulting Solaris
Progent can help your business to plan and execute a smooth transition from a Sun Solaris-powered IT environment to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you guard your information and minimize productivity discontinuity by developing an efficient transition strategy that preserves your existing assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration strategy and testing, Microsoft Exchange migration expertise, data and application software migration, and server and storage transition and economization.
Consultancy Private Cloud Hosting Services
Private Cloud Hosting Services Consultants
Progent's Private Cloud Hosting service offers complete hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
24-7 Specialist Cybersecurity Review
Engineer Security Assessment
Progent's qualified cybersecurity consultants can conduct cybersecurity reviews of enterprise-wide security to validate your organization's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security consultants can also run extensive information security assessments to validate your organization's compliance with recognized industry security standards including FISMA, PCI, and ISO 17799.
Tracking Service Costs Remote Support
Service Reports Specialists
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local service firms who provide minimal documentation or details of services done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service reports sent by every consultant to each customer. The discipline of documenting and archiving support activity results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won't let go of vital service information.
Emergency Integration Services 8800 Series IP Phone
Cisco VoIP Phones and CallManager Remote Support Services
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Server Consolidation Computer Consultant
MS Virtual Server Administration Website Specialist
Microsoft Virtual Server, hosted on the Windows Server platform and based on technology originally developed by Connectix, provides the power needed to carry out server consolidation, application upgrade, and server quarantine tasks via virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to improve ROI in application development and piloting, upgrading from outdated mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and deploy MS Virtual Server.
Specialist Exchange 2013 DAG
24 Hour Online Support Services Exchange 2013 OWA
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These improvements affect key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.
Microsoft Virtual Server Administration Specialists
MS Virtual Server Administration Website Consult
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and based on technology first produced by Connectix, delivers the performance necessary to accomplish server consolidation, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-class computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application programming and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server.
Support Outsourcing On Demand Staffing Services
On Demand Staffing Support
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for IT professionals without incurring the costs and hassle associated with vetting and recruiting reliable technical workers and without adding to your permanent head count.
Cisco and Microsoft Certified Extended Help Des Cost Savings Technology Consulting
Technical Consultant Shared Call Center Economics
Progent's Helpdesk management and co-management services help companies to reduce costs, enhance productivity, and adapt quickly to sudden changes in economic circumstances.
Citrix Disaster Recovery Support Services
Citrix and Microsoft Hyper-V Configuration
Progent's Citrix consultants can help your organization to assess the business value of the available versions of Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and simplifying administrative processes.
24/7/365 Apple Mac and Windows Professionals
Top Rated Office Web Apps for Mac Integration Services
Microsoft Mac Office allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Windows 8.1 DirectAccess Network Consultation
IT Consultant Microsoft Windows 8.1 Evaluation
Windows 8.1 is engineered to run on computers ranging from smartphones and tablets to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature tile GUI, provide a wide selection of benefits for organizations who understand how to exploit them. Progent's Windows experts can help get your business up the learning curve with Windows 8.1 and show you how to gain maximum business advantage from the product's many new and enhanced technologies.
Microsoft Certified Expert Operations Manager Migration Technology Consulting Services
Consultant System Center 2007
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
SQL Server 2017 Mobile Reports Remote Consulting
SQL Server 2017 R Services Setup and Support
Progent's certified SQL Server 2017 experts can assist you to plan and carry out an efficient upgrade from your existing SQL Server deployment to SQL Server 2017.
Online Support Services IT Services for Network Service Firms
Expertise for IT Service Providers Network Consultants
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a seamless arm of your network services staff.
Top Microsoft Financial Software Professional
Support and Integration Dynamics GP/Great Plains
Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP tool based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its modular design you are able to purchase only the capability you currently require, with the ability to add users and increase functionality in the future. Progent's Microsoft Dynamics GP consulting experts can help you deploy, customize and administer the latest release of Dynamics GP or migrate smoothly from an older version.
Backup Exec Cybersecurity Contractor
Security Architecture Cybersecurity Contractor
For small and midsize companies, computer security and information assurance and compliance is too complex to stay ahead of yet too dangerous to ignore. The largest largest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It seems as though there's no place to hide. Progent has made it affordable for small and midsize businesses to implement critical IT security tasks successfully by providing the advantage of billable time to the closest minute without any minimum charge for remote support. This means you have the help of a seasoned computer expert to deliver precisely the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security plan.
Azure enterprise hybrid cloud solutions Consultancy
Microsoft Azure integration Professional
Progent can assist small companies to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you avoid the typical errors small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
Microsoft SCCM 2007 Mobile Device Management Support
SCCM 2007 Patch Management Technical Support Services
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to simplify administration, improve compliance, and boost productivity by ensuring that operating systems and applications are always current, managing licensing, and reporting usage patterns so you can make smart purchasing choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
Expert Development MAS 90
Solomon Support and Setup
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training tailored to meet your particular needs. Progent's consultants also can show you how to build and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting solutions.
Expert Microsoft Certified UNIX, Windows Consultant
Emergency Solaris with Windows Consultants
Progent's UNIX platform support experts offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you an easy single source to show you how to build and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Consulting Services Nephilim ransomware hot line
Conti ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
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