Enlarging your at-home workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Chatsworth organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent offers services ranging from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Chatsworth, California organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many organizations use multiple conferencing products to meet the needs of their various partners and clients. Progent can assist you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's support services for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter environment for your Chatsworth, California organization, call 1-800-993-9400 or refer to Contact Progent.

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