Expanding your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Chatsworth company to select the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services that go from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Chatsworth, California businesses to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for At-Home Workers
A broad selection of video conferencing products from major vendors support virtual meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Chatsworth, California organization, phone 1-800-993-9400 or visit Contact Progent.

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    Progent's UNIX platform support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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