Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Chatsworth organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide services that go from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Chatsworth, California companies to succeed with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from major vendors enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations use a mix of conferencing products to accommodate their various partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to support your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's support services for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Chatsworth, California business, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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  • Microsoft Expert Professional Server Monitoring
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    Remote continuous monitoring, proactive alerts, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a degree of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical services created to help you to identify and fix a most network problems before they can hurt productivity.

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    Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite evaluation and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing technical help.

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    Progent's certified cybersecurity experts can perform NodeZero-based PEN tests to make sure your security monitoring and protection systems and policies are properly configured and effective.

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    Progent offers expert help for each phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project planning, cost estimates of new software licenses and equipment required, recommended vendor sourcing, system verification at customer location or at Progent's testing facility, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and webinar training for customer's support group and end users.

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    Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to keep as well as the latest 64-bit versions of software you wish to install.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.

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    Cisco has developed a full product line of routers that includes appliances built to provide the protection, performance, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.

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  • Top Consulting Services 2800 ISR Router
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    Cisco offers an extensive array of routers that includes routers designed to deliver the protection, performance, and reliability demanded by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

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    Progent can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device management platform or assist you to modify your current SCCM 2012 environment to support your changing business needs. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).

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  • SCVMM 2016 and vSphere Information Technology Consulting
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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.

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    Progent's wireless engineers can help small companies plan, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that matches or exceeds wired interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless link technology that align best your business requirements.

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  • Microsoft ISA Server 2006 Support Outsourcing
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    Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these applications accessible to authorized remote users. ISA Server 2006 helps guard corporate applications, services, and information across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so that your company achieves a highly functional and economical balance of security, productivity, and speed.

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    Progent can provide small and medium-size businesses overflow or comprehensive Help Desk support for a remote workforce.

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  • ASA 5520 Firewall IT Consulting
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    Progent's Cisco certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant system architecture that addresses availability issues involving a broad range of network technologies and processes.

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