Chatsworth Telecommuters Connectivity Consulting
Conferencing Technology Consulting and Support Services
Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Chatsworth organization to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Chatsworth, California businesses to succeed with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for Remote Workers
A wide range of voice/video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat, and screen sharing for both onsite users and teleworkers. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent can help your organization to manage your current voice/video conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist you to optimize your network architecture to host them.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Chatsworth, California business, call
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Email Intent Analysis Consulting Services
24 Hour Email Outbound Content Filtering Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Amazon Web Services hybrid cloud integration Integration
Top Quality Integration Firm Amazon AWS hybrid cloud solutions
Progent can provide cost-effective remote support to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Top Polycom OTX Telepresence Consulting
Consultants Radvision XT5000
Progent offers the expertise of a veteran consultant with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the business value of your video conferencing ecosystem.
Consulting Hourly Price Network Specialist
Specialist Consultant Prices
Progent's pricing policy is to charge for remote support and in-person help by the minute. As a result, you pay just for delivered services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and requires no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.
Best Live Communications Server Engineer
Microsoft LCS Server Specialists
Microsoft Communications Server provides IM and presence in an extensible, world-class package offering advanced security, transparent compatibility with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and improved business efficiencies, enhanced worker output, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and mediation services for your Office Communications Server 2007 environment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add business value to your IT system
IT Consulting Office 365 mail flow
Open Now Support and Integration Exchange Online Archiving
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
24 Hour Great Plains Migration Technical Support Services
Microsoft Certified Partner Great Plains Migration Technology Consulting
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics platform that unifies data and processes across your company, interfaces easily with other applications, and connects workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Setup and Support Offsite Workers Collaboration
At Home Workers Collaboration Software Online Support
Progent can assist small and mid-size companies to implement collaborative applications to allow their remote workforce to engage in productive interaction with fellow workers and customers.
CCIE Expert Certified Virus Protection Small Business Subscription
24-7 Virus Protection Reseller
Progent's Microsoft-certified professionals have more than a decade of background providing email support for customers that range from small offices to large corporations. Progent offers economical support for all editions of Exchange Server to enhance email and virus protection, design fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent’s Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can help you integrate Outlook Web App for all major browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Top Rated Office 365 Portal Setup and Support
Exchange Online Archiving Network Engineer
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.
Microsoft and Apple Mac Desktop Support services
Desktop Technology Network Support Consultant
Progent offers a broad array of cost-effective support services to help your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for individual machines or laptops or help your business to plan and implement a large-scale rollout of new or revised OS software and business applications. Progent can also provide engineers and technical workers to assist your company to prepare for and implement a site move or consolidation organized to produce minimal interruption to your productivity.
Remote Support Network Professional Careers
Remote Support Network Professional Contract Jobs
Progent's work environment will make you a more capable consulting professional by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by attracting the top professional talent for you to work with, offering an advanced system infrastructure, using proprietary software tools to deliver the highest quality of service, and by streamlining our business models for finding and keeping customers.
Catalyst 9120AX Access Point Professionals
Catalyst Wi-Fi 6 AP Site Survey Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
24-7 Small Business Network Consulting Group Office 2016
Office 365 Outlook Support Outsourcing Services
Progent's Microsoft Office and Office 365 consultants can help companies of any size to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business results. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between various releases of Microsoft Office desktop and can provide live online instruction to individuals or groups.
24-7 Professionals Microsoft GP/Great Plains
Emergency Dynamics GP Great Plains Software Outsourcing
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that integrates data and processes across your company, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.
VMware NSX Topology Technology Professional
24 Hour VMware NSX and SRM Consultancy
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Microsoft Financial Software Online Help
Microsoft GP/Great Plains Online Consulting
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you can license only the capability you currently require, with the option to expand clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and administer Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
ProSight DPS Hybrid Cloud Backup Services Network Consultant
Remote Data Backup and Restore Services Services
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Skype for Business and Cloud Voicemail Specialist
Skype for Business certificate management Technology Professional
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network voice communication. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support to help your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.
Cisco Security Network Engineers
Cisco Security IT Consulting Firms
Progent's Cisco-certified CCIE network experts can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Computer Outsourcing Consultants Microsoft Windows 8.1 Upgrade
Microsoft Windows 8.1 Consultant
Microsoft Windows 8.1 is engineered to run on devices from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and iconic tile GUI, offer a broad selection of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can assist get your business up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum competitive value from the operating system's many technical enhancements.
Oklahoma Networking Consultancy Services
Mississippi Small Business Computer Consulting
Progent’s Technical Response Center (TRC) provides national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone help and online direct computer connection to isolate and resolve network problems rapidly and economically. The scope of IT expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to qualified specialists as needed. For urgent issues, the TRC tries to answer your call for support within one hour.
Windows Server 2016 Fault Domains IT Consultant
Microsoft Windows Server 2016 Clustering Online Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Consultant Co-managed Call Center
Supplemental Call Center Onsite Technical Support
Progent’s Shared Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
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