Enlarging your at-home workforce can have a major impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Chatsworth company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Chatsworth, California organizations to with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from major technology companies enable virtual meetings, video conferencing, chat, and content sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent can help you to manage your existing conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Chatsworth, California organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

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    Progent can assist you to support System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost worker output by making sure that critical applications are always up to date, managing product licenses, and monitoring resource usage patterns to help you make smart purchasing choices. Once your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out a smooth migration to SCCM 2012.

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    Progent can help your company to design, implement and troubleshoot a backup solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to build a backup ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human mistakes, system errors, ill-intentioned users, and malware attacks such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, examine the GAL, import addresses, synchronize appointments, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.

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