Enlarging your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Chatsworth organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide services ranging from as-needed expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Chatsworth, California companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help you to tune your network infrastructure to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Chatsworth, California organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    Microsoft Office Communications Server delivers IM and Real Presence in a scalable, world-class package offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, enhanced individual productivity, and better IP security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises support and troubleshooting help for your Office Communications Server deployment and can help your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your information network

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    Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.

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    Progentís Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, organize, share and manipulate relevant information, documents, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve created in a way that makes data easy to locate, retrieve and apply.

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    Progent offers the services of a certified consultant with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a video conferencing solution that preserves your investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to build and troubleshoot a communications network that provides the speed, reliability, protection, and scalability required to support your video conferencing/telepresence environment.

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    Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your company and customers.

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  • Remote Network Monitoring Technical Consultant
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    Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a degree of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to assist you to identify and resolve a most IT network issues before they get big enough to hurt your business.

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