Fast Online Technical Support for Chatsworth California Computer Networks
Urgent Phone Help for Chatsworth NetworksFor businesses located in Chatsworth California, Progent offers online technical support for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered remote troubleshooting to companies in all 50 states in the United States. (See testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISA and CISSP-accredited security consultants to handle high-level security architecture and diagnostic jobs.

Progent's remote support engineers provide excellent value because they have the practical experience and are equipped with the advanced technology needed to resolve the majority of network issues quickly. This reduces direct expenses since service calls accumulate minimal chargeable minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your company saves even more with indirect expenses by reducing or eliminating system outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's advanced remote technical support know-how is particularly important in environments that depend on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's billing model for remote support is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. In contrast to many online support companies, Progent imposes no initialization charge or minimum payments. Progent's per-minute granularity and simple model for pricing save you from situations where fast solutions manage to end up as big invoices. Progent's skill at solving problems efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has refined an arsenal of customized technologies and field-tested methodologies which allow the highest degree of effectiveness for remote help and troubleshooting for IT networks of all sizes. Progent offers safe VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the engineers of Progent's online support team to interface to your company's computer system without breaching corporate security.

Progent's proven service reporting application keeps thorough histories for the support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the records of all help rendered to every Progent client by every Progent consultant. This history of problems and repairs is stored as a readily searchable proprietary knowledge base that enables Progent's online support experts to share their experiences company-wide to make sure that the efficiency of Progent's support improves over time. Progent's advanced accreditations and working relationships with important vendors such as Cisco and Microsoft open up additional massive technical support knowledge bases and permit fast access to vendors' in-house product engineers so Progent's remote consulting experts can determine the best resolutions quickly.

Online technical support services available from Progent to clients in Chatsworth California include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, flat-rate services designed to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services covers all critical areas of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the complete threat progression including blocking, identification, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup product companies to create ProSight Data Protection Services, a portfolio of management outsourcing plans that provide backup-as-a-service. ProSight DPS services manage and monitor your data backup processes and allow non-disruptive backup and fast restoration of important files/folders, apps, system images, and VMs. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. In addition to maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to focus on more strategic initiatives and tasks that derive maximum business value from your information network. Find out more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a protected application and enter your password you are requested to verify who you are on a unit that only you possess and that uses a different network channel. A wide selection of devices can be utilized as this second means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding family of real-time reporting tools created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues like spotty support follow-through or machines with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery system that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the skills of seasoned remote consulting experts for contract IT projects. Billing rates for ongoing consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these important fields of information technology enables clients to complete major initiatives economically and on time. Progent's project-based online consulting services include:

  • Help Desk Services
    Progent's Help Desk Call Center support alternatives for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation tool for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk staff of veteran network consultants offers your computer users in Chatsworth California instant assistance from a large technical support group with extensive background providing phone help and remote repair service for networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Call Center perception as a key enabler of company productivity, and Progent's policy is to solve and not just report technical issues.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Team provides online advanced engineering expertise and training in specific business application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for familiar Microsoft business applications such as CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information about Progent's consulting, custom development, and training offerings, visit Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced online and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center2, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Chatsworth California online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can configure SCOM to suit your business so your IT support is proactive rather than reactive. By detecting emerging problems before they expand into full-scale emergencies, system monitoring can ward off stressful and expensive information system failures. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or systems powered by a mix of platforms.
How Your Chatsworth Company Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Chatsworth California, Progent's phone-based computer support specialists can provide effective and affordable system support the instant your organization needs it. More than 20 years of providing remote tech support has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to refine remote access tools to solve IT problems rapidly while avoiding the cost and lost productivity associated with on-premises support visits.

Even if your Chatsworth business deals with a local independent support technician or employs an in-house organization that can deal with day-to-day computer problems, Progent's Microsoft and Cisco certified engineers can still provide a convenient and seamless remote extension of your local resources in cases when your usual IT support personnel either don't have the availability or the expertise to fix sudden network emergencies or especially tough integration problems.

Advantages of Progent's Network Help for Companies in Chatsworth California
Progent's remote IT consulting services enable your Chatsworth company to have the benefits of immediate, enterprise-class network support without the expense of maintaining a full-time IT organization. Your information system will derive added strategic value by becoming more available, efficient, and secure. Benefits to your business include:

  • Seamless virtual expansion of your on-site support resources
    With most organizations in Chatsworth California, local computer support providers, whether made up of outside consultants or an in-house maintenance staff, can take care of the majority of technical issues. On the other hand, major troubles sometimes spring up when local resources are overstretched or unavailable, and some problems may stem from technology that is beyond the scope of your local service people. In these cases, Progent's on-call support professionals provide a convenient, fast, and budget-friendly solution to augment your regular resources and to transfer valuable information to improve your ability to resolve future problems locally.

  • Reduced Reliance on Freelance Service Providers
    For IT support, smaller offices often depend on individual freelance consultants. Although independent consultants have less overhead than big service firms and can afford to charge marginally less, they are often stretched too thin, making it difficult to respond quickly to urgent situations. If an independent consultant is occupied with another customer, sick, on vacation, or in training, the absence of backup help may force your business to wait for help during an IT crisis. As your company grows, network unavailability and problems with critical applications become more expensive. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent provides a dependable source of reserve support expertise to make sure your network stays available.

  • Build a Solid Foundation for Smooth Growth
    Companies often start with an IT system created on a shoestring budget. Without a robust framework, slap-dash repairs can get thrown on top of a shaky foundation. When a company grows, reliability and scalability issues can hinder the productivity of the business. Such badly built environments require proper assessment, intelligent long-term planning, and wide IT expertise to upgrade to a system architecture that can offer the stable foundation to meet critical business demands and ease downstream expansion.

  • Work with Solution Providers Instead of Product Resellers
    Smaller offices require guidance and technical education to navigate through an ever more complicated maze of product alternatives capable of promoting business success and improving efficiency. Businesses hardly need a network engineer who is attempting to resell a specific vendor's technology. Network support and product sales can result in a scenario where the proposed solution is designed around a profitable technology rather than the true requirements of a client. Progent eliminates these conflicts by selling just services instead of products. This enables Progent to match technical consulting with the best interests of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, breadth of IT expertise, fine tuned support tools, and familiarity with corporate IT allow businesses to avoid the limitations of exclusive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent stands out by offering:

How Does My Business Start Receiving Online Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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    System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable availability for key applications by offering unified, mixed-platform tracking of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's consulting team can provide advanced remote and onsite expertise to help organizations of any size to design, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    Microsoft supports seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can implement cost-effective security systems that guard a small office against modern threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources distributed over multiple physical sites and public and private clouds.

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    Progent can help you to design, implement and administer a backupup/restore plan built around MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human miscues, computer glitches, malicious insiders, and malware attacks such as ransomware.

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    Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and robotics.

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    The QTS Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if you are planning on migrating your primary or offsite backup system to Herakles/QTS, Progent offers a variety of budget-friendly consulting services such as colocation relocation, system installation and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, remote network monitoring, automated system management, application development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.

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    Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, staff, create a corporate-wide security plan, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan.

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    Progent provides national online technical support and consulting services for businesses that operate Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help offers maximum return for your IT budget by protecting user efficiency and shortening the hours billed for network analysis and repair. Advanced remote access technology and skilled technicians and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to assist with the most difficult network issues.

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    Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include evaluation of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.

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    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that need critical software patches, or resolving performance problems.

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    Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises integration and troubleshooting support to help you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, building structure, and expected workloads.

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    Windows 7 Migration Network Installations

    Progent's Microsoft certified engineers offers remote and on-premises consulting services to help you to manage, support, and repair computers based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, online access, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring and alerts.

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    VMware Infrastructure Specialists

    Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

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    Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.

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    Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete technical solutions for your IT system.

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    Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and strengthening data security by detecting threats and analyzing traffic content based on user class and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Progent's Linux consulting experts offer small businesses and developers assistance with managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud solutions that deliver high availability, data security, and application mobility.

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    Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as one or more cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

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    Microsoft Expert SQL Server 2008 Computer Consultants

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    Nagios and MRTG are powerful, Open Source monitoring tools that run under Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows systems, or mixed-platform systems where the Linux OS and MS Windows coexist. Nagios lets network managers to monitor system services such as SMTP, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP network devices such as processors, routers, and switches. Progent's network monitoring consultants can help you use both these utilities to tune and troubleshoot your network.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the highest level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built upon mature virtualization techniques that enable small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, system support, and network management while achieving world-class reliability and an unprecedented level of vendor independence.

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    Progent's Solaris platform consulting experts offer small and mid-size businesses and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.


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