Fast Online Help for Chatsworth California Information Networks
Immediate Online Consulting for Chatsworth NetworksFor organizations located in Chatsworth California, Progent offers online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE engineers to solve complex networking issues, plus the services of CISSP-qualified cybersecurity consultants to help with advanced security design and diagnostic jobs.

Progent's remote support experts provide exceptional leverage due to the fact that they possess the practical background and have access to the advanced technology necessary to resolve the majority of network issues quickly. This lowers immediate expenses because service calls require minimal chargeable consulting minutes. Online help also avoids the cost of dispatching an engineer to your office. Your company saves even more in indirect expenses by minimizing or eliminating network outages and associated losses resulting from business discontinuity, disgruntled clients, idle employees, and de-focused management. Progent's advanced remote consulting experience is especially important in environments that rely on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's billing policy for online help is designed to stretch your IT service investment. Progent bills per minute for telephone-based consulting, so you are charged exclusively for the support that you actually get. In contrast to many online service organizations, Progent imposes no startup charge or minimum payments. Progent's one-minute granularity and simple policy for pricing do away with scenarios where speedy. minor repairs somehow end up as substantial tabs. Progent's penchant for disposing of problems efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an arsenal of optimized tools and proven methodologies which permit the highest degree of effectiveness for remote consulting and troubleshooting for IT networks of any size. Progent's remote service group can communicate with your company's environment remotely without compromising corporate security.

Progent's powerful technical support reporting application keeps extensive documentation describing all service that Progent's clients have been provided. Progent's staff consultants have access to the specifics of assistance provided to every customer by any Progent engineer. This database of issues and fixes is stored as a quickly accessible support database that allows Progent's remote support experts to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's high-level certifications and working associations with key industry leaders including Cisco and Microsoft open up additional extensive support knowledge bases and permit quick response from manufacturers' internal support staff with the result that Progent's remote consulting experts are able to come up with optimal solutions quickly.

Remote support provided by Progent to customers in Chatsworth California include:

Progent's ProSight Subscription-based Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, subscription-based services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by many of the industry's top corporations. Progent's ProSight series of outsourced network management services covers all key areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity. Find out more about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for monitoring and managing your client-server infrastructure by providing an environment for streamlining common time-consuming tasks. These include health monitoring, update management, automated remediation, endpoint setup, backup and recovery, A/V response, secure remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it transmits an alarm to your designated IT personnel and your assigned Progent technical consultant so that emerging issues can be fixed before they interfere with your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time and in-depth management reporting tools designed to work with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize key issues such as spotty support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup product companies to create ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service. ProSight DPS products automate and track your backup operations and allow transparent backup and fast restoration of vital files/folders, apps, images, and VMs. ProSight DPS helps you avoid data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user error, malicious employees, or software glitches. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and give your password you are requested to verify your identity on a device that only you possess and that uses a separate network channel. A wide range of devices can be utilized as this added means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several verification devices. For details about Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Co-Managed Support: Outsourced and Co-managed IT Support Center Services
    Progent's Co-managed Service Desk offers a transparent supplement to your corporate IT support team. End user interaction with the Help Desk, provision of support services, problem escalation, ticket generation and tracking, performance metrics, and maintenance of the service database are cohesive whether incidents are taken care of by your core support staff, by Progent's team, or a mix of the two. Your business has unrestricted versatility to expand or shrink your part of IT support work as needed. Progent provides initial installation and provisioning of the professional services automation (PSA) software plus workflow documentation, testing and training. For more information about ProSight Shared Call Desk, go to ProSight Shared Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the protection and functionality of your computer environment, Progent's patch management services free up time for your IT staff to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing cybersecurity posture and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery system that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract information technology projects. Billing rates for longer-term development or consulting tasks are set according to the level of expertise of the consultants assigned. Progent's background in these important areas of computer technology allows clients to complete major projects within budget and on time. Progent's special online engineering services include:

  • Call Center Expertise
    Progent's Call Center programs for companies with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, co-managed Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Call Center consulting services can aid you in establishing an effective new Help Desk or revamping your current one, identifying or enhancing Help Desk software products to meet the particular needs of your company, or adding temporary online staff to reinforce your internal Help Desk resources to handle demanding events like software transitions, major upgrades, or installing brand new business software.

    Progent's Call Center team of experienced information technology consultants gives your customers in Chatsworth California quick communication with a reliable network service resource with years of experience offering phone help and remote diagnostics for computer environments powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of company performance, and Progent's aim is to resolve rather than simply document network problems.

  • Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts Group offers phone-based professional consulting support and education in special business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver expertise, programming, and education for familiar Microsoft business applications such as CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. For more information on Progent's expertise, programming, and education offerings, see Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments through advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class online and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of System Center2, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Chatsworth California remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can customize Operations Manager to suit your business so your network maintenance is proactive and automated. By uncovering emerging issues before they evolve into crashes, remote monitoring can minimize disruptive and costly information system breakdowns. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or systems that support multiple OS platforms.
How Your Chatsworth Business Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft Windows, macOS and OS X, or Linux environments, go to Progent's Urgent Online Support, call 1-800-993-9400, or go to Contact Progent. For organizations and startups in Chatsworth California, Progent's online computer support engineers are ready to deliver expert and economical system help the moment your company requires it. Over two decades of providing online tech support has earned Microsoft Partner certification for Progent's consultants and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote access technology to fix network problems rapidly while eliminating the cost and lost productivity associated with on-premises support calls.

Even if your Chatsworth business works with a regular independent consultant or maintains a full time organization that can handle day-to-day network problems, Progent's Microsoft certified consultants can still provide an easy and seamless remote expansion of your on-site resources for situations when your usual service personnel either lack the time or the experience to fix unexpected system crises or particularly tough integration problems.

Features of Progent's Remote Network Support for Chatsworth California
Progent's online help, remote troubleshooting, network security consulting, and network administration services offer offices in Chatsworth California the greatest leverage for your support investment. Whether you require one-time phone help and remote network repair or full-time Help Desk services and system management, Progent's professionals can deliver your business world class network support while allowing you to avoid the cost and administration overhead of maintaining a full-service internal IT staff. Highlights of Progent's National Remote Support program include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of IT experience, refined support software, and familiarity with corporate IT enable companies to avoid the limitations of exclusive reliance on smaller consulting firms, independent freelance consultants, or over-stretched in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progent's team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, in the trenches of IT support, executing a wide range of IT projects for a large mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This means that you get not only world-class IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to resolve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote support and in-person help per minute. As a result, you are billed exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no startup fee and asks no retainer for services delivered during regular business hours. Many support firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you won't be forced to permit simple problems to fester.

  • Complete Records of IT Services
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to every customer. The practice of documenting and archiving support records results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to provide 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive rather than reactive. By uncovering possible issues before they result in downtime, network monitoring can save your IT network from painful and costly service losses.
How Does Our Company Begin Getting Online Technical Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.

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    Progent offers nationwide remote help and troubleshooting services for businesses who run Apple Mac OS X networks or whose IT systems include a combination of Mac with Microsoft technology. Progent's experts can provide Apple macOS and OS X users a range of IT services such as desktop assistance, upgrading to the current version of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone and Apple iPad support, or migrating to iCloud services. Remote technical support offers optimum return for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Advanced remote access technology and experienced service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security professionals to assist with the toughest system issues.

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    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.

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    Progent can assist you in all phases of your migration to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent can assist your IT team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises resources along with one or more public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.

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    Progent's Microsoft-certified consultants provide small and medium size businesses world-class consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is Microsoft's new title for the update management solution formerly known as Systems Management Server. System Center Configuration Manager offers a range of new features to Systems Management Server including comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch control, software metering, and licensing compliance. Progent's engineers can also help you to migrate efficiently from SMS Server to Configuration Manager.

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    Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management across your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of expertise to be your single resource for technical help, administration, training, and cybersecurity consulting.

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    Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.

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    Cisco has developed a full array of routers that includes appliances designed to deliver the security, performance, and reliability demanded by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

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    Progent's certified Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

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    Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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