Immediate Remote Troubleshooting for Chatsworth California IT Networks
Fast Phone Help for Chatsworth SystemsFor businesses in Chatsworth California, Progent offers online support for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided online support to companies in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with complex infrastructure problems, plus the assistance of CISSP-qualified cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online support engineers offer excellent leverage because they possess the real-world background and have access to the advanced tools required to solve the majority of information system issues quickly. Efficient support lowers direct expenses since solutions accumulate fewer billable minutes. Online support also avoids the cost of dispatching an engineer to your location. Your company benefits even more in incidental expenses by minimizing or avoiding network outages and related losses stemming from business disruption, disgruntled customers and vendors, idle workers, and de-focused executives. Progent's extensive remote technical support know-how is particularly valuable in environments that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.

Progent's billing model for remote support is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone consulting, so you are charged exclusively for the services that you actually get. In contrast to typical remote support firms, Progent requires no startup surcharge or minimum payments. Progent's per-minute granularity and clean model for billing eliminate situations where quick repairs somehow end up as big bills. Progent's skill at dealing with technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered a collection of customized technologies and field-proven methodologies which permit the maximum level of effectiveness for online help and repair for computer networks of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the staff of Progent's Technical Response Center to communicate with your environment without breaching corporate security.

Progent's proven technical support reporting system maintains thorough records describing all service that Progent's clients have received. Progent's team engineers have access to the specifics of all help delivered to each Progent client by any engineer. This database of problems and fixes is organized as a quickly searchable proprietary database that permits Progent's remote support engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's high-level accreditations and working relationships with key vendors including Cisco and Microsoft make available other vast technical databases and permit priority response from vendors' internal product engineers with the result that Progent's online service experts are able to come up with the most efficient resolutions quickly.

Online technical support services available from Progent to companies in Chatsworth California include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, fixed-price services designed to allow small and mid-size organizations to utilize the same cutting-edge technology used by some of the world's top enterprises. The ProSight series of IT management outsourcing services covers all critical facets of information technology such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service. ProSight DPS products manage and track your backup processes and enable transparent backup and fast restoration of vital files, applications, images, and virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, human error, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these managed backup services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. Besides optimizing the security and functionality of your computer network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business projects and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected application and give your password you are asked to confirm who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized for this added form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register several validation devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like spotty support follow-up or machines with missing patches. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that need important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management personnel and your Progent consultant so that all potential problems can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an objective assessment of the health of their information system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to assess your company's ability to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup/recovery environment that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract information technology programs. Billing rates for ongoing development or consulting projects are determined based on the level of expertise of the consultants involved. Progent's experience with these special areas of computer technology enables clients to execute critical initiatives economically and on time. Progent's special online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service offerings for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all aspects of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent's shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution built around the leading professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk staff of veteran network professionals offers your computer users in Chatsworth California immediate contact with an effective technical support group with substantial background offering telephone-based consulting and online repair service for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Call Center recognition as a solid contributor to business productivity, and Progent's aim is to fix and not merely track network problems.

  • Business Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Group provides remote advanced consulting support and training in key application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft applications such as CRM, MS Project, Office Word, and Microsoft 365 Excel. For more about Progent's expertise, custom programming, and education services, refer to Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants can provide world-class remote and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of Microsoft System Center2, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Chatsworth California remote hybrid network monitoring by providing System Center Operations Manager expertise. Progent can adapt SCOM for your environment so that your network maintenance is proactive and automated. By uncovering possible problems before they expand into crashes, remote monitoring can avoid stressful and costly service breakdowns. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks that incorporate a variety of OS platforms.
How Your Chatsworth Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency phone-based support with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Chatsworth California, Progent's online computer support engineers can deliver effective and affordable system help whenever your organization requires it. Over two decades of providing remote repair services has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to repair computer problems rapidly while avoiding the cost and lost productivity that comes with in-person support calls.

Even if your Chatsworth business has a regular freelance consultant or employs an in-house IT staff that can handle the majority of computer problems, Progent's Microsoft and Cisco certified engineers can still offer a convenient and seamless virtual extension of your on-site resources for situations when your usual service personnel either don't have the availability or the knowledge to fix unexpected network crises or particularly tough integration problems.

Advantages of Progent's Network Help for Businesses in Chatsworth California
Progent's online support services enable your Chatsworth business to have the advantages of timely, world-class IT support without the expense of maintaining an in-house IT staff. Your network will acquire added strategic value by being more available, efficient, and secure. Advantages to your business include:

  • Convenient remote extension of your on-site IT resources
    With most businesses in Chatsworth California, local network service providers, whether represented by outside consultants or a full-time IT staff, can resolve typical network problems. On the other hand, serious problems might occur when your regular support personnel are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your local support technicians. In these instances, Progent's on-call support specialists provide an easy, quick, and economical way to supplement your regular resources and to transfer useful information to improve your capability to deal with downstream issues locally.

  • Less Reliance on Freelance Service Providers
    For IT support, smaller offices often rely on independent freelance service providers. Although independent consultants have smaller overhead than larger consulting organizations and can afford to charge lower rates, they are sometimes stretched too thin, making it difficult to respond quickly to crisis situations. If a freelance consultant is busy with another customer, sick, on vacation, or in training, the lack of reserve personnel may require your business to wait for assistance during an IT crisis. As your network expands, system downtime and problems with critical software become more costly. The budget you thought you were conserving on an independent can be eaten up fast by lost productivity. Progent provides a ready source of reserve service expertise to make sure your IT system remains up and running.

  • Create a Solid Basis for Seamless Growth
    Companies typically begin with an IT system implemented on a shoestring budget. Lacking a strong infrastructure, band-aid repairs often get thrown on top of a weak foundation. As a network grows, reliability and scalability issues can hinder the productivity of the organization. Such badly built environments require proper assessment, smart long-term planning, and wide technical expertise to upgrade to a system architecture that can provide the stable foundation to meet vital business demands and ease future expansion.

  • Interact with Problem Solvers Instead of Product Resellers
    Smaller offices need guidance and technical education to navigate through an increasingly complicated array of product options available for accelerating business success and improving productivity. These companies hardly need a network engineer who is trying to sell a specific vendor's products. IT support and product sales can lead to a scenario where the recommended solution is built around a predetermined technology instead of the genuine requirements of a client. Progent avoids these conflicts of interest by offering only services rather than products. This enables Progent to match IT expertise with the real interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of IT expertise, fine tuned support tools, and understanding of corporate IT enable offices to escape the pitfalls of excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched in-house resources.

Progent adds value by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, at the front lines of network service, performing a broad range of technical tasks for an extensive array of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support personnel. This ensures that you get not just world-class IT capability, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and in-person help by the minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services provided during regular business hours. Many service organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids big bills for quick solutions so you won't be tempted to allow simple problems to stay unaddressed.

  • Full Documentation of IT Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by every consultant to every customer. The practice of documenting and organizing service activity results in more efficient service and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to provide 24x7 remote tracking services powered by Microsoft Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive instead of reactive. By uncovering possible issues before they cause downtime, system monitoring can keep your IT network from stressful and costly service disruptions.
How Does Our Company Begin Receiving Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.



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    Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched level of vendor independence.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

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    Microsoft Communications Server delivers IM and presence as part of a scalable, world-class package featuring advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and mediation help for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add significant strategic value to your IT system

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    ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.

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    Progent offers affordable online access to consultants with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to design, enhance, or maintain backup systems for a variety of architectures such as on-premises, remote, cloud, or a mix.

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