Fast and Affordable Remote Technical Support for Chatsworth California Information Networks
Fast Phone Technical Support for Chatsworth SystemsFor companies in Chatsworth California, Progent offers online support for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in every state in the United States. (See testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to handle complex networking issues, as well as the assistance of CISA and CISSP-qualified security experts to handle high-level security architecture and diagnostic jobs.

Progent's online technical support experts offer exceptional value due to the fact that they possess the real-world experience and are equipped with the advanced tools required to solve the majority of information system problems rapidly. Efficient support lowers direct costs since service calls use up fewer billable consulting minutes. Online help also eliminates the cost of sending an engineer to your site. Your organization benefits additionally with incidental costs by reducing or eliminating network outages and associated losses stemming from business disruption, upset clients, unproductive workers, and de-focused management. Progent's extensive online consulting know-how is particularly valuable in environments that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an alternative.

Progent's billing policy for online help is structured to leverage your IT service dollar. Progent charges per minute for phone assistance, so you owe only for the support that you actually get. In contrast to many remote support organizations, Progent requires no service activation charge or minimum job duration. Progent's per-minute billing unit and simple policy for billing avoid scenarios where fast solutions somehow end up as large invoices. Progent's penchant for dealing with technical issues quickly means your business saves money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered an arsenal of optimized tools and field-proven methodologies that permit the highest degree of efficiency for remote consulting and repair for computer systems of any size. Progent provides protected Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the engineers of Progent's Technical Response Center to interface to your network without compromising system security.

Progent's advanced service database system includes comprehensive histories of the support that Progent's clients have been provided. Progent's team service personnel have the benefit of the history of services provided to each client by any consultant. This history of anomalies and fixes is structured as a quickly searchable proprietary knowledge base that allows Progent's online support engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's high-level accreditations and close relationships with key vendors such as Cisco and Microsoft make available other vast support databases and allow priority response from manufacturers' in-house engineering staff so Progent's remote consulting experts are able to come up with optimal solutions quickly.

Online services provided by Progent to businesses in Chatsworth California include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, fixed-price services intended to allow small and medium-size organizations to utilize the same best-of-breed technology used by many of the world's top corporations. Progent's ProSight suite of IT management outsourcing services addresses all critical aspects of modern networking such as email protection, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your current cybersecurity posture and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup system that aligns with your company's needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for contract information technology programs. Progent's rates for longer-term consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special areas of computer technology enables customers to execute critical initiatives economically and on time. Progent's special online engineering services include:

  • Call Center Support
    Progent's Call Center programs for organizations with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Help Desk consulting services can guide you in establishing an efficient new Help Desk or enhancing your existing organization, evaluating or customizing Help Desk Call Center application software to handle the unique demands of your company, or providing occasional online personnel to supplement your existing Help Desk team to deal with unusually busy situations such as software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of experienced information technology professionals gives your customers in Chatsworth California fast access to a large technical support group with extensive background delivering phone consulting and remote repair service for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Help Desk Call Center the reputation as a major driver of business efficiency, and Progent's policy is to resolve rather than merely document technical issues.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts staff provides phone-based advanced engineering support and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's consulting, programming, and training offerings, visit Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive management of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Chatsworth California online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to fit your environment so that your IT support is proactive and automated. By uncovering emerging problems before they result in downtime, proactive monitoring can ward off disruptive and expensive information system failures. Progent can also utilize network monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or systems that incorporate a mix of OS platforms.
How Your Chatsworth Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Online Help, phone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Chatsworth California, Progent's phone-based computer support engineers are ready to deliver professional and cost-effective system support whenever your company needs it. More than a decade of delivering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting skills and to refine online access technology to solve network problems rapidly while avoiding the expense and lost time that comes with in-person support calls.

Even if your Chatsworth organization deals with a regular freelance support technician or maintains an in-house IT staff that can deal with common network problems, Progentís Microsoft certified consultants can still offer an easy and transparent virtual expansion of your on-site resources for situations when your regular service personnel either don't have the time or the knowledge to fix sudden system emergencies or particularly tough integration projects.

Advantages of Progent's IT Support for Organizations in Chatsworth California
Progent's remote technical help services allow your Chatsworth organization to enjoy the benefits of timely, enterprise-class IT support without the expense of maintaining an in-house IT organization. Your information system will acquire greater business value by being increasingly reliable, productive, and secure. Advantages to your company include:

  • Seamless remote extension of your on-site support resources
    With most organizations in Chatsworth California, nearby computer service resources, whether represented by freelance consultants or an internal IT staff, can solve the majority of technical problems. On the other hand, IT crises might occur when your regular support personnel are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your local service people. In these cases, Progent's online service professionals offer an easy, quick, and budget-friendly solution to augment your local help and to transfer useful information to increase your capability to deal with downstream problems locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller offices often depend on individual freelance service providers. Although independent consultants have smaller internal costs than larger consulting companies and can afford to charge lower rates, they are sometimes overextended, making it hard to respond quickly to urgent situations. If a freelance service provider is busy with another client, ill, on vacation, or in training, the lack of reserve personnel may force your company to go without help during an emergency. As your network grows, system unavailability and trouble with critical applications are more costly. The money you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers an on-call source of backup support experts to insure your IT system remains available.

  • Build a Scalable Basis for Seamless Expansion
    Businesses often start with an information system created on a modest budget. Without a proper framework, band-aid repairs can get piled on top of an unstable foundation. As a network grows, stability and scalability problems can impede the success of the business. Such badly designed systems require careful analysis, intelligent strategic planning, and wide IT expertise to evolve to a network architecture that can offer the stable foundation to meet critical business demands and simplify future growth.

  • Interact with Problem Solvers Instead of Technology Resellers
    Smaller offices require guidance and technical education to navigate through an increasingly complicated maze of technology options capable of promoting business growth and improving productivity. These companies do not need a network engineer who is attempting to earn a commission on a specific vendor's products. Network support and product sales can lead to a situation where the proposed solution is designed around a predetermined product instead of the genuine requirements of a client. Progent eliminates these conflicts by offering just services rather than products. This enables Progent to align IT consulting with the real interests of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, depth of IT background, refined support tools, and understanding of corporate IT allow businesses to escape the limitations of exclusive reliance on smaller consulting firms, independent freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

How Does Our Company Begin Receiving Online Technical Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.

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    Progentís Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that can range from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.

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    Progentís team of expert programmers, relational database designers, and project managers can assist enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and software programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also can provide expertise with web development technologies and can help clients to create, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.

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    Progent's CISM-certified security consultants can help you secure your Apple Mac environment through professional services including performing security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating safe remote and mobile access, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your business information system.

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    If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services free your organization from dependence on single freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By delivering network support help when you need it, offering advanced knowledge for critical applications, delivering value-added support such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity of your small business network. Progent is the intelligent way for small organizations to create and support a reliable and secure IT network and to have fast access to the experienced consulting ordinarily restricted to enterprises who can support a large in-house IT organization.

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    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer affordable online and on-premises support for Catalyst Wi-Fi 6 wireless APs.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and troubleshooting services to assist you to design, configure, manage, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid environments that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent operation for all your mobile and desktop endpoints.

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    Progent's team of application experts can provide in-depth support, software programming, deployment help, and online classes for leading applications that address key areas including ERP, financials, business reporting, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting support online, Progent can assist clients throughout the U.S. to save the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of technical support.

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    Progent can provide affordable remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and carry out an efficient migration from your current SQL Server databases and applications to SQL Server 2017.

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    Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange 2013.

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    Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.

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    Microsoft Windows Server 2008 is an important advance in making IT systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by delivering certified consulting, support, education, staffing, network monitoring, and security engineering expertise.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack progression including protection, identification, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.

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    Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Progentís National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and online secure computer access to isolate and repair network problems quickly and economically. The scope of technical experience available from Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to competent experts as required.

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    Progent provides clients the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer service professionals have accredited training plus broad practical experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for substantially superior vendor assistance than is offered to non-certified consultants, allowing Progent to offer customers a higher level of IT service. In other cases, recognized credentials such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.

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    If your office computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your OS platforms to coexist for easy management, transparent information exchange, high dependability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows coexistence assistance offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, in-person technical support, and Help Desk outsourcing.

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    Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security designs for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.

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    Progent's network consultants can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your business, perform pilot installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtual server technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, design and validate disaster recovery processes that optimize network availability, and deliver ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk outsourcing.

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    Progent offers Microsoft Windows 2003 Cluster Server assistance to help your business implement fault-tolerant clustered servers that can provide 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By showing you how too plan fault-tolerant server clustering solutions powered by Windows Clustered Server 2003, Progentís Premier Windows experts make sure that your fault-tolerant clustered servers are set up to maximize the strategic value of your information network.

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