Fast and Affordable Online Help for Chatsworth California IT Networks
Fast Online Consulting for Chatsworth NetworksFor businesses in Chatsworth California, Progent offers online support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging infrastructure problems, plus the services of CISA and CISSP-accredited security experts to help with high-level security architecture and diagnostic jobs.

Progent's online support engineers offer excellent leverage due to the fact that they have the practical background and are equipped with the sophisticated technology needed to resolve the majority of network problems rapidly. This lowers immediate costs because service calls require minimal billable minutes. Online help also avoids the cost of sending an engineer to your site. Your company benefits additionally in indirect expenses by reducing or eliminating network outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's advanced remote technical support know-how is particularly helpful for organizations that rely on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing policy for remote support is structured to leverage your IT service investment. Progent bills per minute for telephone-based consulting, so you are billed just for the services that you receive. In contrast to typical remote support companies, Progent imposes no startup fee or minimum fees. Progent's per-minute granularity and clean policy for billing do away with scenarios where quick fixes somehow end up as big tabs. Progent's skill at solving technical issues quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has fine tuned a set of customized technologies and field-proven processes which promote the maximum level of efficiency for remote help and repair for computer networks of any size. Progent offers secure Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the experts of Progent's Technical Response Center to link to your computer system without violating network security.

Progent's advanced service database system maintains extensive documentation of the support that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the details of all help delivered to each Progent client by any Progent consultant. This history of trouble tickets and solutions is stored as a readily searchable proprietary database that enables Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's advanced certifications and working relationships with key industry leaders including Cisco and Microsoft open up other massive support knowledge bases and permit fast access to manufacturers' internal product engineers so Progent's remote service specialists are able to determine the best solutions in the least time.

Online services provided by Progent to businesses in Chatsworth California include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate managed services designed to allow small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the industry's top enterprises. Progent's ProSight line of network management outsourcing services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for special IT projects. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's experience with these special areas of information technology enables customers to execute critical initiatives economically and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center service options for organizations with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, co-managed Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses a complete service desk solution that handles all facets of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progentís Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center team of seasoned information technology consultants gives your customers in Chatsworth California rapid access to a dependable network service resource with extensive background delivering phone help and online repair service for computer environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Help Desk Call Center the reputation as a significant enabler of business success, and Progent's target is to resolve instead of simply report IT issues.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Consulting Team can supply online professional engineering expertise and education in special business application areas including ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read more on Progent's consulting, custom development, and training offerings, see Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in Chatsworth California online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your environment so that your network support is proactive and automated. By detecting potential problems before they expand into network outages, system monitoring can ward off disruptive and expensive information system crises. Progent can also provide help with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or systems that support a combination of platforms.
How Your Chatsworth Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent phone-based expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Online Support, call 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Chatsworth California, Progent's phone-based computer support engineers can provide expert and cost-effective system help the instant your business has to have it. More than a decade of delivering online technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to fine tune remote access tools to fix network problems rapidly while avoiding the cost and lost time that comes with in-person support calls.

Even if your Chatsworth company relies on a local independent consultant or maintains a full time IT staff that know how to handle common computer issues, Progentís Microsoft certified engineers are available to provide a convenient and transparent virtual extension of your local resources for situations when your usual service personnel either don't have the time or the experience to solve sudden system emergencies or particularly tough integration problems.

Features of Progent's Online Network Support for Chatsworth California
Progent's phone help, Internet-based repair, system security consulting, and system management services offer businesses in Chatsworth California the greatest leverage for your IT investment. Whether you require one-time telephone help and remote network repair or full-time Help Desk support and system management, Progent's experts can provide your company world class network support while permitting you to eliminate the cost and administration overhead of running a full-service in-house IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, range of IT knowledge, refined remote support software, and familiarity with corporate IT enable companies to avoid the pitfalls associated with excessive dependence on smaller consulting firms, independent freelance service providers, or limited in-house resources.

Progent adds value by offering:

How Does My Business Start Getting Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.



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    Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall and VPN software and hardware based on Check Point Software's technology to provide an economical and efficient security solution for your IT network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a central stop for continuing network support, administration, education, and consulting expertise.

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    SQL Server 2016 introduces major enhancements in performance, scale, security, uptime, mobile computing integration, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your IT team and users, and deliver as-needed consulting and troubleshooting.

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    Progent provides expertise for security testing products including LANguard from GFI for performing a variety of automatic system auditing scans to uncover potential security gaps. Progent has extensive experience with network auditing tools and can help you to understand audit reports and respond effectively. Progent can help you design security into your business processes, install scanning tools, plan and implement a protected system architecture, and suggest procedures to maximize the security of your network. Progent's security consultants are available to help you configure a firewall, design secure remote connectivity to email and business applications, and integrate VPN. Progent's qualified security experts can validate the protection of web applications and can run extensive security audits of enterprise-wide security to validate your organization's compliance with key international security standards such as HIPAA, NIST, and ISO 17799.

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    Progent can provide the support of certified engineers as well as seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent provide organizations of any size world-class network remote or onsite consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for companies ranging from the small office to the worldwide enterprise.

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    Progent offers expert support for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of all new software licenses and equipment required, suggested vendor sourcing, pilot verification at customer location or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous system, and training for customer's support group and users.

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    Progent offers three essential types of Helpdesk support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers instant access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business productivity. Progent's goal is to resolve rather than simply record problems.

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    Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

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    Network monitoring ordinarily entails tracking a system's resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform networks where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX support services offer small companies and programmers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.

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    If you need assistance creating, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progentís team of program developers, relational database architects, and software project managers can ensure you get the job completed on schedule and within your budget. Progent's seasoned software programmers offer cost-effective and efficient online help for jobs as simple as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.

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    Progent's SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate processes.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your growing business requirements. Progentís Cisco-Premier network experts support Ciscoís complete line of products targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.

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    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.

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    Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet FortiGate firewalls to protect your digital resources at the enterprise edge, within the data center, at branch locations, and in the cloud.

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