Immediate Remote Help for Chatsworth California UNIX or Linux NetworksFor small companies located in Chatsworth California, Progent offers technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft platforms. Progent has delivered online troubleshooting to businesses in every state in the United States. (Refer to Progent's customer testimonials). Progent also can furnish the expertise of CCIE-qualified engineers for challenging connectivity issues, plus the services of CISA and CISM-accredited security engineers to handle advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers offer exceptional value because they are equipped with the real-world background and the sophisticated technology to resolve most information system problems rapidly. This lowers immediate expenses because service calls require a smaller number of billable minutes. Remote support also avoids the expense of sending an engineer to your site. Your company benefits additionally in incidental costs by reducing or eliminating network outages and associated costs due to business discontinuity, disgruntled clients, unproductive employees, and distracted executives.

Progent's pricing policy for online support is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. In contrast to many remote support companies, Progent imposes no initialization fee or minimum payments. Progent's per-minute granularity and clean policy for pricing do away with scenarios where speedy. minor solutions manage to end up as substantial tabs. Progent's skill at disposing of technical issues quickly results in your company spending less cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has developed an array of customized technologies and proven processes which permit the highest level of effectiveness for online help and troubleshooting for small business IT systems. Progent offers protected VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN connectivity enables the staff of Progent's remote service group to link to your system without violating corporate security.

Progent's sophisticated customer support reporting system stores detailed records describing all service that Progent's customers have received. Progent's team engineers have the benefit of the history of assistance delivered to every Progent client by every consultant. This database of problems and fixes is organized as an easily searchable internal database that enables Progent's online support professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's support grows daily. Progent's advanced accreditations and working associations with key industry leaders such as Cisco and Microsoft make available additional massive technical knowledge bases and permit fast access to manufacturers' internal support staff with the result that Progent's online consulting specialists are able to come up with the most efficient resolutions quickly.

Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote services in Chatsworth California or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, go to Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's phone-based support professionals possess advanced credentials in a comprehensive set of technologies. This wide range of capability allows Progent's engineers to address almost any problem that may take place in a small or midsize company network. Certifications held by Progent consultants in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with multi-platform networks, Progent also offers the support of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online support services Offered by Progent to clients in Chatsworth include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a wide spectrum of computer technology including system architecture, email systems, system and process security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware economization and simplified administration, and transitioning from older systems to the latest MS Windows or Linux-powered environments. Progent's group-based methodology for resolving technical problems promotes quick escalation, if necessary, to consultants with appropriate expertise to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and lowers support expense.

    Progent's UNIX and Linux support engineers can provide emergency remote assistance for resolving anomalies affecting UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux versions for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Infrastructure Consultants for Chatsworth CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network engineers, and indicates an individual's technical skills at the master level. CCIEs know how to resolve the most intractable problems encountered in network planning, deployment, management, security, and repair. Cisco CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS network administration utilities and developing workarounds or locating software updates. Cisco CCIEs offer excellent value since their deep experience allows them to resolve the most intractable problems quickly. In typical instances, less experienced consultants can wrestle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few consulting organizations make CCIEs accessible to support small and mid-size companies. Progent offers fast telephone contact with a Cisco CCIE so your company can get urgent help for severe network infrastructure problems that are lowering business productivity but are not within the scope of your local network support group or consultant. Progent's Cisco CCIE support experts can communicate with your network by means of state-of-the-art remote troubleshooting tools in order to provide fast, safe, and affordable diagnosis and repair. Progent's CCIEs offer expertise in all of Cisco's industry-leading selection of infrastructure products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network solutions.

  • Certified Windows Experts
    Microsoft Windows Support for Chatsworth CaliforniaProgent's Microsoft-certified remote service experts offer computer system troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help you with a broad range of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration support, SharePoint Server 2019 planning and configuration, Microsoft Teams integration, Skype for Business migration support, Microsoft Lync Server 2013 management and Office Communications Server upgrade, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a full array of online PC desktop services including Windows 7 migration help, upgrading to 64-bit workstation applications, configuring Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier Network Security Experts
    CISSP Certified System Security Specialists for Chatsworth CaliforniaProgent's qualified CISSP, ISSAP, and CISM security consultants can provide a variety of security solutions to strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or assist your company to recuperate rapidly following a serious breach. Security consulting services offered by Progent cover comprehensive security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Netcat; quick cleanup after virus and worm attacks; configuring firewalls; building safe architectures for off-site and mobile communication; defending your email infrastructure from viruses, spam and DHA attacks; and instituting round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting to help companies of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting professionals for contract IT projects that small businesses frequently need. Billing rates for longer-term development or consulting tasks are set according to the qualifications of the consultants required. Progent's background in these special fields of computer technology enables customers to execute critical projects economically and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center service offerings for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk support services are ideal for smaller organizations who lack the resources to assemble and manage an internal Help Desk but who want fast response from an effective Help Desk Call Center with proficient telephone assistance plus the in-depth expertise to escalate the most challenging problems to high-level consultants.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can assist you in establishing an effective new Help Desk Call Center or revamping your current organization, selecting or modifying Call Center application software to handle the unique demands of your corporation, or adding occasional online personnel to supplement your existing Call Center team during high-demand events like software transitions, mass updates, or installing new applications.

    Progent's Help Desk team of experienced network experts offers your customers in Chatsworth California rapid assistance from a large technical support resource with extensive background providing telephone-based help and remote troubleshooting for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center perception as a solid contributor to company efficiency, and Progent's aim is to fix instead of just document IT problems.

  • Applications Services: Training, Custom Development, and Integration
    Progent's Applications Experts Group provides phone-based professional engineering support and education in special business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Word, and MS Office Excel. To learn additional information on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

    Progent's Mac professionals can support the imaginative elements of Macintosh computing by delivering remote help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a large selection of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs like scanning or digitizing audio/video or configuring an audio/video post production lab.

    Online Network and Server Monitoring Support
    Progent offers businesses in Chatsworth California remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your business so your network maintenance is proactive rather than reactive. By exposing possible problems before they expand into crashes, proactive monitoring can head off inconvenient and expensive service failures. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft systems, or systems powered by multiple platforms.

How Your Chatsworth California Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services

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    The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on experience and in-depth knowledge in designing and building cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís consulting support can help you with designing, installing, managing, and troubleshooting Windows Server systems that maximize the business value of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, manage, and debug Cisco Small Business Wireless Access Points.

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    Progent can help you to plan and implement a smooth migration from a UNIX-based information environment to a network based on MS Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and reduce productivity discontinuity by designing an efficient transition plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration expertise, data and application transition, and server and mass storage migration and economization.

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