Urgent Online Consulting for Chatsworth California UNIX or Linux NetworksFor small businesses located in Chatsworth California, Progent offers support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided online support to companies in all 50 states in the United States. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity problems, as well as the assistance of CISA and CISSP-accredited security engineers to handle advanced security architecture and business continuity preparedness.

Progent's online support services offer exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to solve most network problems rapidly. Efficient support reduces direct costs since service calls require a smaller number of chargeable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your office. Your organization benefits additionally with indirect costs by reducing or avoiding network downtime and related costs resulting from business discontinuity, upset clients, idle employees, and distracted executives.

Progent's billing model for online support is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe just for the services that you receive. Unlike typical remote service companies, Progent requires no startup surcharge or minimum fees. Progent's per-minute billing unit and clean model for billing prevent scenarios where speedy. minor solutions somehow turn into substantial tabs. Progent's skill at disposing of problems quickly results in your business conserving cash.

Progent's Online Service Tools
Through years of experience, Progent has refined a set of optimized tools and field-tested processes that allow the highest level of efficiency for online technical support and repair for small and midsize business information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology permits the staff of Progent's online support team to link to your network remotely without breaching system security.

Progent's proprietary customer support reporting system maintains detailed records for the support that Progent's customers have received. Progent's staff engineers have the benefit of the records of services provided to every client by every Progent engineer. This database of problems and fixes is structured as an easily accessible internal knowledge base that allows Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows over time. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft make available other vast support knowledge bases and allow fast response from vendors' in-house engineering staff with the result that Progent's remote service experts are able to come up with the best resolutions quickly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Chatsworth California or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for IT help, visit Immediate Urgent Support.

Phone-based Technical Support Services Offered Progent
Progent's online technical service experts have certified skills in an extensive set of disciplines. This breadth of capability permits Progent's consultants to tackle almost any problem that may take place in a small or midsize company information system. Certifications awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to businesses with multi-OS environments, Progent also offers the skills of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based technical services provided by Progent to small businesses in Chatsworth include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide spectrum of information technology including system infrastructure, email systems, network and operational security, UNIX and Microsoft Windows coexistence, virtual server technologies for server economization and simplified administration, and transitioning from older systems to the latest Windows or Linux solutions. Progent's team-oriented methodology for solving technical problems enables fast escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This expedites solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can provide urgent online assistance for resolving problems within UNIX, Linux, or Solaris networks based on leading versions of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Chatsworth CaliforniaThe Cisco Certified Internetwork Expert credential is the top recognition for networking professionals, and validates a consultant's network technology skills at the expert level. Cisco qualified CCIEs can resolve the most complex challenges associated with network infrastructure planning, deployment, administration, protection, and repair. CCIEs can cooperate on a privileged basis with Cisco's internal support staff in analyzing anomalies with IOS Software network management utilities and coming up with alternate approaches or locating program patches. Cisco qualified CCIEs are an excellent value because their depth of experience enables them to resolve the most difficult problems rapidly. In common instances, less experienced consultants can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in minutes. Few service firms make Cisco CCIEs accessible to support small and medium sized companies. Progent can provide quick phone contact with a Cisco CCIE so you can receive urgent assistance for complex network issues that are crippling worker efficiency but are outside the scope of your ordinary network service group or consultant. Progent's Cisco-qualified CCIE consultants can tie into your computer system via state-of-the-art on-line support tools in order to provide efficient, secure, and economical diagnosis and remediation. Progent's CCIEs can provide consulting for all of Cisco's top-selling selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network products.

  • Authorized Windows Support
    Microsoft Windows Support for Chatsworth CaliforniaProgent's Microsoft-expert remote service professionals can deliver network repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help your company with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration expertise, SharePoint 2019 planning and configuration, Microsoft Teams integration, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server and Server Online training, Small Business Server support, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of online PC desktop support services including Windows 7 integration, upgrading to 64-bit workstation software, configuring Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Premier System Security Specialists
    CISSP Certified System Security Specialists for Chatsworth CaliforniaProgent's accredited CISSP, ISSAP, and CISM security consultants offer a variety of security solutions to improve the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against assaults or help you to clean up rapidly after a damaging penetration. Security services available from Progent cover in depth network security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; quick cleanup after malicious attacks; configuring firewalls; building secure techniques for remote and mobile communication; securing your email system against spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help companies of any size connect their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that utilize physical IT assets along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Special Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies frequently request. Billing rates for ongoing consulting tasks are set according to the level of expertise of the engineers involved. Progent's experience with these special fields of information technology enables customers to complete critical initiatives within budget and on time. Progent's project-based online engineering solutions include:
  • Help Desk Services
    Progent's Help Desk Call Center service options for small businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk support services are ideal for small businesses who don't have the resources to support an internal Call Center but who want quick access to an efficient Help Desk with professional telephone assistance plus the in-depth expertise to escalate complex tasks to high-level engineers.

    Progentís Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the leading PSA platform for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting support can assist you in establishing an effective new Help Desk Call Center or revamping your existing organization, identifying or modifying Call Center software to address the unique demands of your corporation, or adding occasional online staff to work with your internal Call Center team to handle high-demand situations such as software transitions, major upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of seasoned network professionals gives your workers in Chatsworth California fast assistance from a dependable technical support resource with years of background offering phone support and online repair service for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk recognition as a key enabler of company success, and Progent's policy is to fix instead of just annotate IT problems.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting staff can supply remote professional consulting support and education in specific business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers expertise, customization, and training for popular Microsoft applications including CRM, MS Project, Office Word, and Microsoft Excel. To learn additional information concerning Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Apple Mac professionals can nurture the creative aspect of Macintosh computing by offering remote consulting support and training in graphics, audio, and video. Progent's consultants offer help in a range of Apple Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common procedures such as capturing or digitizing audio/video or building an audio/video post production studio.

    Online Network Monitoring Support
    Progent offers businesses in Chatsworth California remote network and server monitoring services powered by MS Operations Manager network monitoring, enhanced by Progent for your environment so your computer maintenance is proactive rather than reactive. By spotting emerging trouble spots before they evolve into network outages, proactive monitoring can head off inconvenient and expensive service breakdowns. Progent can also use system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or environments that incorporate a variety of OS platforms.

How Your Chatsworth California Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online assistance with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services

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