Immediate Phone Technical Support for Chatsworth California UNIX or Linux NetworksFor small and midsize companies in Chatsworth California, Progent provides support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft platforms. Progent has provided online troubleshooting to companies in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging infrastructure issues, as well as the assistance of CISA and CISM-accredited security engineers to handle high-level security architecture and business continuity preparedness.

Progent's remote technical support engineers offer excellent leverage due to the fact that they have the real-world background and the sophisticated tools to resolve most information system problems rapidly. This lowers direct costs because service calls take up a smaller number of chargeable minutes. Online help also eliminates the cost of sending a consultant to your site. Your organization benefits even more in indirect costs by reducing or avoiding system downtime and related losses resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused management.

Progent's pricing model for remote help is structured to maximize the impact of your network support dollar. Progent charges per minute for telephone-based consulting, so you are billed exclusively for the support that you receive. Unlike many remote service firms, Progent imposes no service activation fee or minimum payments. Progent's one-minute granularity and clean model for billing avoid scenarios where quick fixes somehow end up as large tabs. Progent's penchant for disposing of technical issues quickly translates into your business saving money.

Progent's Online Technical Support Technologies
Through years of experience, Progent has developed a collection of optimized tools and field-tested processes that permit the highest level of efficiency for online engineering help and troubleshooting for small and midsize company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN access permits the staff of Progent's remote service group to interface to your network remotely without compromising corporate security.

Progent's powerful service database system stores thorough histories describing all service that Progent's customers have received. Progent's team service personnel have the benefit of the records of services delivered to each Progent client by every engineer. This database of issues and fixes is stored as an easily exploitable proprietary knowledge base that allows Progent's remote technical experts to share their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and close relationships with important industry leaders such as Cisco and Microsoft make available other extensive technical databases and allow priority response from manufacturers' in-house engineering staff so Progent's remote consulting specialists can arrive at the best solutions quickly.

Initiate Remote UNIX, Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's phone support in Chatsworth California or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for IT help, visit Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's online consulting engineers offer credentials in an extensive set of technologies. This wide range of IT skills permits Progent's engineers to address almost any problem that may crop up in a small company information system. Certifications awarded to Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support customers with multi-platform networks, Progent also offers the skills of engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Online technical services Offered by Progent to customers in Chatsworth include:

Special Consulting Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special IT projects that small companies often need. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the consultants involved. Progent's experience with these special areas of computer technology enables clients to execute critical initiatives economically and on time. Progent's project-based remote engineering solutions include:
  • Help Desk Expertise
    Progent's Help Desk service options for small businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk support services are a convenient solution for smaller businesses who don't have the money or time to create an in-house Help Desk but who require fast response from a dependable Help Desk with professional telephone support as well as the available expertise to escalate complex trouble tickets to advanced consultants.

    Progent's shared Help Desk services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center consulting expertise can assist you in establishing an effective new Help Desk Call Center or revamping your existing one, identifying or customizing Call Center software products to meet the particular demands of your business, or adding occasional phone support staff to supplement your in-house Help Desk Call Center resources to handle unusually busy situations such as software migrations, major updates, or rolling out new applications.

    Progent's Help Desk Call Center team of veteran network professionals offers your customers in Chatsworth California immediate access to an efficient network service group with substantial background offering telephone-based help and remote repair service for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk the reputation as a significant driver of company performance, and Progent's goal is to resolve and not merely annotate IT issues.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting Team provides phone-based professional consulting expertise and education in specific business application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, customization, and education for familiar Microsoft business applications including CRM, MS Office Project, Microsoft Office Word, and Microsoft Excel. To find out additional information about Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

    Progent's Mac consultants can promote the imaginative facets of Mac computing by offering remote consulting services and training in imaging, audio, and motion video. Progent's support professionals offer assistance in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production lab.

    Online Network Monitoring Services
    Progent offers businesses in Chatsworth California online computer system monitoring support based on MS Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so your IT support is proactive and automated. By anticipating emerging trouble spots before they cause downtime, remote monitoring can head off disruptive and costly network crises. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments that support a mix of OS platforms.

How Your Chatsworth California Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency phone-based help with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services




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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of vital assets.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.

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    Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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    Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits customized reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can help you to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management system.

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    Progent's team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of network service, executing a broad range of IT projects for an extensive mix of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This means that you get not just expert IT help, but also a support engineer with proven approaches for using technical knowledge to repair real-world network problems efficiently.

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    Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and send email, examine the GAL, copy addresses, synchronize appointments, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.

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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by checking the state of critical assets.

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    Network monitoring ordinarily entails tracking a system's resource usage to help identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX support professionals offer small companies and developers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based products.

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    GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines covered within GIAC certification including evaluating network vulnerability, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Progent's data center IT services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting sites and requiring timely on-premises service at the co-location site as well as remote support from Microsoft and Cisco Certified experts. Progent offers a complete range of data center and data center and colocation support services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server cluster systems.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade efficiently from discontinued equipment to current releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable you to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a combination of Juniper's OS platforms.

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    Progent has created several security packages intended to provide larger corporations an objective and comprehensive network security audit from a team of premier security engineers. All Progent's security assessment packages feature a suite of services like automated scans from within and from outside your corporate security perimeter, expert interpretation of results by accredited security engineers, creation of a report documenting the results, plus a live concise executive summary and an extensive live review for internal IT managers.

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    Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

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    Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology.

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  • Technical Consultant SQL Server 2016 PolyBase SQL Server 2016 Stretch Database Integration
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    Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for key applications by providing unified, mixed-platform monitoring of physical and virtual infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to help businesses of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    Progent's consultants provide experience in a variety of disciplines related to mobile networking including network architecture, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your company work and money by using their wireless expertise to help you select and configure mobile connectivity technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless appliances work better.

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    Progent's Cisco Wi-Fi IP phone configuration experts offer online and onsite assistance to help you build and administer a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.

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