Immediate Phone Help for Chatsworth California UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Chatsworth California, Progent provides help for information systems based on UNIX or Linux or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the assistance of CISA and CISM-accredited security engineers to handle advanced security design and business continuity planning.

Progent's online support services represent excellent value due to the fact that they have the practical background and the sophisticated tools to solve the majority of information system problems quickly. This lowers direct costs because solutions accumulate a smaller number of billable minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves even more in indirect expenses by reducing or avoiding network outages and associated costs resulting from business disruption, upset customers and vendors, idle workers, and distracted executives.

Progent's billing policy for online help is structured to maximize the impact of your IT service investment. Progent charges per minute for telephone-based assistance, so you pay only for the support that you receive. Unlike typical online support firms, Progent asks for no startup fee or minimum fees. Progent's per-minute granularity and clean policy for billing save you from scenarios where speedy. minor repairs manage to end up as major tabs. Progent's skill at dealing with problems quickly translates into your business conserving cash.

Progent's Remote Service Tools
Over the years, Progent has fine tuned an arsenal of optimized technologies and field-proven methodologies that permit the maximum level of effectiveness for online engineering help and troubleshooting for small and midsize business information networks. Progent offers protected VPN support for gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology allows the consultants of Progent's online support team to connect to your environment remotely without breaching system security.

Progent's powerful customer support database system includes comprehensive records describing all support that Progent's customers have been provided. Progent's staff consultants have access to the specifics of support provided to each Progent client by any Progent engineer. This history of trouble tickets and fixes is structured as an easily accessible support database that allows Progent's online technical experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's support grows over time. Progent's high-level accreditations and working relationships with key vendors including Cisco and Microsoft permit access to additional massive support knowledge bases and permit quick access to manufacturers' internal support staff with the result that Progent's online service specialists are able to arrive at the most efficient solutions in the least time.

Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote services in Chatsworth California or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, go to Immediate Emergency Support.

Phone-based Support Services Provided by Progent
Progent's remote network support experts possess certified skills in an extensive array of products and technologies. This breadth of technical skills permits Progent's consultants to tackle virtually any emergency likely to take place in a small business network. Certifications earned by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To provide assistance to customers with mixed-OS networks, Progent also provides the support of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Remote services provided by Progent to small businesses in Chatsworth include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services address a wide spectrum of information technology including network infrastructure, email solutions, system and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware consolidation and easy administration, and migration from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's group-based approach to resolving network issues enables fast escalation, if necessary, to engineers with appropriate expertise to handle complex situations. This expedites solutions of urgent problems, reduces network downtime, and cuts service expense.

    Progent's UNIX/Linux support engineers can provide urgent phone-based help for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux versions for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco Infrastructure Consultants for Chatsworth CaliforniaThe Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network professionals, and indicates an individual's networking knowledge at the master level. Cisco qualified CCIEs know how to handle the most stubborn problems occurring in network design, integration, management, security, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating problems with Cisco IOS network management utilities and coming up with alternate approaches or identifying software updates. CCIEs are an exceptional value since their deep experience permits them to resolve even the most difficult problems rapidly. In typical instances, less seasoned service providers can wrestle for many hours or even days with identical problems that a CCIE can resolve in minutes. Few consulting firms make CCIEs accessible to support small and medium sized businesses. Progent offers fast phone contact with a CCIE so your company can receive urgent support for severe network infrastructure issues that are lowering business efficiency but are not within the scope of your local network service group or consultant. Progent's Cisco-qualified CCIE consultants can interface to your computer system via advanced remote support technology in order to perform quick, safe, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's popular family of connectivity devices such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst Series switches, plus Virtual Private Network products.

  • Certified Windows Expertise
    MS Windows Experts for Chatsworth CaliforniaProgent's Microsoft-certified remote support professionals offer computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can assist your company with a broad range of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange 2019 Server integration, Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2016 migration consulting, SharePoint 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server management and Microsoft Office Communications Server upgrade, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a full array of remote PC desktop support and troubleshooting services such as Windows 7 migration, preparing for to 64-bit desktop applications, integrating Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Certified System Security Consultants
    CISSP Premier System Security Experts for Chatsworth CaliforniaProgent's qualified CISSP, ISSAP, and CISM security engineers offer a variety of security solutions to enhance the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help you to recuperate rapidly following a serious penetration. Security services available from Progent include: in depth network security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Netcat; quick recuperation from malicious assaults; installing firewalls; designing safe techniques for off-site and mobile connectivity; protecting your email system against viruses, spam and DHA attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting to help businesses of any size integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Additional Consulting Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small companies often request. Progent's charges for longer-term development or consulting tasks are determined based on the qualifications of the engineers required. Progent's experience with these important areas of information technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk support alternatives for small and midsize companies with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center services are designed for small companies who lack the budget to create an in-house Help Desk but who need fast response from a reliable Help Desk with professional telephone assistance as well as the technical depth to escalate complex trouble tickets to high-level consultants.

    Progent's shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative support solution built around the top PSA platform for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center consulting support can aid you in creating an effective new Call Center or improving your current one, selecting or enhancing Help Desk application software to meet the special needs of your company, or providing temporary phone support staff to work with your internal Help Desk Call Center team to deal with demanding situations like software transitions, major upgrades, or rolling out brand new applications.

    Progent's Help Desk staff of seasoned information technology consultants offers your workers in Chatsworth California instant communication with an efficient technical support group with years of experience delivering phone support and online diagnostics for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center perception as a solid contributor to company success, and Progent's target is to fix and not merely track technical issues.

  • Business Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based professional engineering support and training in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide expertise, customization, and training for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and MS Office Excel. For additional information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Mac experts can nurture the creative components of Macintosh environments by offering phone-based help services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common jobs such as scanning or digitizing audio/video or configuring an audio/video production lab.

    Online Network Monitoring Support
    Progent offers companies in Chatsworth California remote network monitoring services powered by Microsoft System Center Operations Manager network monitoring, adapted by Progent to accommodate your environment so your IT support is proactive rather than reactive. By spotting emerging problems before they grow into network outages, automated monitoring can head off inconvenient and expensive network breakdowns. Progent can also utilize system monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft environments, or systems that incorporate multiple operating systems.

How Your Chatsworth California Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online expertise with UNIX, Linux, Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Online Support, call 1-800-993-9400, or see Contact Progent.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning tools from SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.

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    Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

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    Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.

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    Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent provides the help of Microsoft and Cisco-Certified network consulting professionals to show clients economical alternatives to help organizations maximize the benefits of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, protection, availability, throughput, and system management.

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    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a cohesive information management solution.

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    Progent offers IT services for mid-size companies with 100 to 250 network clients. The medium size business or work group has typically been an underserved segment of the market for network consulting expertise. The cost structures and support delivery practices of large outside support organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose advanced technology and capability are often comparable to the networks of much larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive server monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT experts with background in a wide array of midsized business technologies. If your medium size organization or small business is searching for levels of network support needed for a medium size office without paying big-company costs, contact Progent.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that need critical software patches, or isolating performance problems.

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    Progent's Cisco Wi-Fi VoIP phone configuration consultants offer online and on-premises support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics platform that integrates data and operations throughout your company, communicates easily with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP 2010.

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    Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile management, teleworker connectivity, data and identity security, centralized deployment, and Call Center support.

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    Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a one-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist you with iPhone integration and iPad synchronization, or moving to Apple's iCloud. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.

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    Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced network support packages, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection, and performance.

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    Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a DR/BC plan.

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    Progent offers affordable remote consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert help for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers tailored online classes for Office Access application development and database administration.

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