Immediate Online Support for Chatsworth California Computer Systems
Fast Online Help for Chatsworth SystemsFor businesses located in Chatsworth California, Progent offers remote support for computer systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided online support to companies in all 50 states in the U.S. (See recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified engineers to help with challenging networking issues, plus the services of CISSP-certified cybersecurity experts to help with high-level security design and diagnostic jobs.

Progent's remote technical support engineers provide exceptional value due to the fact that they possess the practical background and are equipped with the sophisticated tools needed to resolve the majority of network issues quickly. Efficient support lowers immediate expenses because solutions use up minimal billable minutes. Online help also avoids the cost of sending an engineer to your office. Your organization saves additionally in incidental expenses by reducing or eliminating system outages and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's advanced remote consulting know-how is especially helpful in environments that depend on public clouds for critical network infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's billing policy for remote support is structured to stretch your network support investment. Progent charges on a per-minute basis for phone consulting, so you owe just for the services that you actually get. Unlike typical online service companies, Progent asks for no startup fee or minimum payments. Progent's one-minute granularity and simple model for pricing do away with scenarios where speedy. minor repairs manage to turn into big invoices. Progent's skill at disposing of technical issues quickly means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has refined a set of optimized technologies and field-proven methodologies which permit the maximum degree of effectiveness for remote help and troubleshooting for information networks of all sizes. Progent offers secure VPN support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the engineers of Progent's Technical Response Center to communicate with your network without violating network security.

Progent's sophisticated technical support database application includes comprehensive histories for the service that Progent's customers have been provided. Progent's authorized engineers have access to the records of all help delivered to every client by every Progent engineer. This history of anomalies and resolutions is structured as a readily retrievable internal knowledge base that permits Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the quality of Progent's support grows over time. Progent's high-level accreditations and working relationships with important technology companies such as Cisco and Microsoft open up other vast technical databases and permit priority response from vendors' in-house engineering staff so Progent's online consulting experts are able to determine the most efficient resolutions quickly.

Remote technical support services provided by Progent to customers in Chatsworth California include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of low-cost, flat-rate services designed to enable small and medium-size organizations to benefit from the same advanced technology deployed by many of the world's leading corporations. Progent's ProSight line of network monitoring and management services addresses all critical aspects of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your Progent engineering consultant so that any looming issues can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting experts for special IT projects. Progent's rates for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's background in these important fields of information technology enables clients to execute major initiatives within budget and on schedule. Progent's special online consulting services include:

  • Help Desk Support
    Progent's Call Center support programs for organizations with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent’s Co-managed Help Desk services allow your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the top PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk Call Center team of experienced network professionals offers your clients in Chatsworth California fast access to a dependable technical support group with years of background delivering phone help and online troubleshooting for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center recognition as a major contributor to business productivity, and Progent's aim is to solve instead of simply document technical problems.

  • Business Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts Team provides remote advanced engineering support and training in key application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more on Progent's consulting, custom programming, and training offerings, go to Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Chatsworth California online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to fit your business so your network support is proactive and automated. By exposing emerging issues before they grow into crashes, remote monitoring can head off stressful and expensive network crises. Progent can also provide help with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or systems that support a mix of OS platforms.
How Your Chatsworth Business Can Contact Progent's Online Support Experts
To contact Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Chatsworth California, Progent's phone-based computer support engineers can deliver professional and affordable IT support the moment your organization needs it. More than a decade of offering online tech support has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting capability and to fine tune online access tools to repair IT problems quickly while eliminating the expense and lost time that comes with in-person support calls.

Even if your Chatsworth company deals with a regular freelance support technician or employs a full time organization that know how to handle ordinary computer issues, Progent’s Microsoft and Cisco certified consultants can still offer an easy and transparent virtual extension of your local resources in cases when your regular service personnel either don't have the availability or the expertise to resolve sudden network crises or especially tough integration projects.

Details of Progent's Online Computer Support for Chatsworth California
Progent's online support, remote repair, network security consulting, and system administration services offer offices in Chatsworth California the greatest leverage for your support investment. Whether you need one-time phone support and remote network repair or full-time Help Desk support and system administration, Progent's experts can provide your business world class network support while permitting you to eliminate the expense and administration overhead of maintaining a full-service in-house IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT knowledge, fine tuned support software, and understanding of corporate IT allow businesses to avoid the limitations of exclusive dependence on smaller consulting firms, individual freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on industry experience, at the forefront of IT support, performing a wide range of IT tasks for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This means that you get not just world-class technical help, but also a consultant with proven methods for applying technical knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-premises visits by the minute. As a result, you pay only for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no minimum charge and asks no retainer for services provided during normal business hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast solutions so you will not be forced to permit simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Companies who work with trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the only support firms to offer 24x7 remote tracking services powered by MS Operations Manager. Microsoft System Center Operations Manager causes your network support to be proactive instead of reactive. By uncovering potential problems before they result in downtime, network monitoring can save your information network from stressful and expensive availability disruptions.
How Does My Business Start Getting Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



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    Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts offer online and on-premises support to help you to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to design and execute a smooth Skype for Business migration.

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    Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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  • Microsoft Exchange Server 2016 Migration Support Outsourcing 24/7 Support and Setup Microsoft Exchange 2016 Upgrade
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    • Microsoft Lync 2013 Online Support Services
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    Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT staff and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.

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    Cisco's security and remote connectivity solutions for small to medium sized companies offer a full array of manageable protection products to let you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business goals.

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    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of a new generation of enterprise-class programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.

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    • Online Help Office Wireless
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    Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's experienced ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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    Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize on-premises IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

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    Progent’s Disaster Recovery/Business Continuity consultants have extensive experience helping small businesses to minimize network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and test a sensible business continuity plan that aligns with your business goals and IT budget. Progent’s disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.

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    Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Microsoft Teams with Microsoft 365 Engineers

    Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Progent's Cisco Meraki wireless access point experts offer remote and on-premises support to help businesses of any size to design, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.

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    Progent's certified consultants provide computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server include planning, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive line of products targeted at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and tracking from a graphical Web interface.

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  • Small Business Information Technology Management Computer Networking Midsize Business
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    Progent can help small and medium-size businesses to deploy and troubleshoot teleconferencing technology to allow their at-home workforce to collaborate efficiently with colleagues and clients.

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    In addition to offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to meet your specific needs. Progent's consultants also can help you build and support a secure, robust network infrastructure to run your ERP, MRP and accounting solutions.

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    Progent's Cisco Wi-Fi IP phone configuration experts offer remote and on-premises support to help you create and manage a Cisco Wi-Fi IP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

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    Progent's Apple Mac networking engineers can help you with a wide range of system infrastructure areas such as system architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and high-speed wireless networking. For business networks based solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a system infrastructure that is reliable, secure, productive and aligned with your business goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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    • ProSight Virtual Hosting Specialist
    24-7 Consult Private Cloud Hosting for Virtual Data Centers

    Progent's ProSight Virtual Hosting offers advanced virtualization technology, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers hosted in a secure and reliable facility on a high-performance, non-stop virtual server set up and maintained by Progent's computer service professionals.

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    • Oracle 11g Migration
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    Progent offers affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

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    • Windows 2003 Server Professional
    Windows 2003 Server Remote Technical Support

    The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, administering and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.

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