Fast and Affordable Remote Help for Chatsworth California Networks
Fast Remote Support for Chatsworth SystemsFor organizations located in Chatsworth California, Progent offers remote technical support for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided remote support to businesses in every state in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve complex networking problems, as well as the assistance of CISSP-qualified security consultants to help with high-level security design and diagnostic issues.

Progent's remote support experts provide exceptional value because they have the practical background and are equipped with the advanced tools necessary to resolve the majority of information system issues rapidly. This lowers immediate costs because solutions use up minimal billable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your office. Your organization benefits additionally with indirect costs by reducing or avoiding system outages and associated costs resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused executives. Progent's advanced online consulting know-how is especially important for businesses that rely on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be useful.

Progent's billing policy for online support is structured to leverage your network support dollar. Progent bills by the minute for telephone-based consulting, so you owe just for the services that you receive. In contrast to many online support companies, Progent asks for no service activation charge or minimum fees. Progent's one-minute billing unit and clean policy for billing prevent situations where speedy. minor fixes manage to turn into large tabs. Progent's skill at handling problems efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a collection of customized technologies and proven processes that allow the maximum level of effectiveness for online technical support and troubleshooting for IT networks of all sizes. Progent provides protected VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the experts of Progent's Technical Response Center to interface to your environment remotely without breaching system security.

Progent's proven customer support database system includes thorough documentation describing the service that Progent's clients have received. Progent's authorized engineers have the benefit of the records of all help delivered to every Progent customer by every Progent consultant. This history of issues and repairs is organized as a conveniently retrievable internal database that permits Progent's online support engineers to communicate their experiences company-wide to ensure that the quality of Progent's support services grows over time. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft open up other extensive support databases and allow quick response from vendors' in-house support staff with the result that Progent's remote consulting specialists can arrive at optimal solutions promptly.

Remote support services available from Progent to businesses in Chatsworth California include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, fixed-price services intended to enable small and mid-size organizations to benefit from the same best-of-breed technology used by some of the industry's top corporations. The ProSight series of network management outsourcing services addresses all key areas of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid restoration of vital files, applications and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the services of world-class online consulting experts for special IT projects. Billing rates for longer-term development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's experience with these important fields of computer technology enables customers to execute critical initiatives economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most issues.

    Progentís Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution based on the top professional services automation tool for handling service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network professionals offers your customers in Chatsworth California immediate assistance from an efficient support group with extensive background offering telephone-based help and remote troubleshooting for networks powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Help Desk Call Center the reputation as a solid contributor to business success, and Progent's policy is to fix instead of simply report technical issues.

  • Business Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Group offers phone-based advanced engineering expertise and education in key business application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To read more on Progent's expertise, custom development, and education services, visit Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; seamless management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Chatsworth California online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to suit your business so that your network support is proactive rather than reactive. By exposing possible problems before they evolve into full-scale emergencies, remote monitoring can ward off stressful and expensive information system failures. Progent can also assist with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or environments powered by multiple OS platforms.
How Your Chatsworth Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Chatsworth California, Progent's phone-based computer support engineers are ready to deliver expert and affordable system help the moment your business needs it. More than 15 years of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to fine tune remote access tools to fix computer problems quickly while eliminating the cost and lost time that comes with on-site service calls.

Even if your Chatsworth office works with a regular independent consultant or maintains a full time IT staff that can handle the majority of network issues, Progentís Microsoft and Cisco certified consultants are available to provide an easy and seamless virtual expansion of your local resources for situations when your usual IT support personnel either lack the bandwidth or the knowledge to handle unexpected network emergencies or particularly complicated integration projects.

Details of Progent's Remote Computer Support for Chatsworth California
Progent's online support, remote troubleshooting, system security consulting, and system management services give offices in Chatsworth California the greatest leverage for your IT budget. Whether you need one-time telephone help and Internet-based troubleshooting or ongoing Help Desk call center services and system management, Progent's experts can deliver your office enterprise-level IT support while allowing you to eliminate the cost and administration overhead of maintaining a large internal IT staff. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, depth of IT expertise, fine tuned support software, and familiarity with enterprise networking enable offices to escape the pitfalls of excessive reliance on smaller service firms, independent freelance consultants, or over-stretched internal resources.

Progent stands out by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, in the trenches of network service, performing a broad range of technical tasks for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting personnel. This ensures that you get not just world-class IT help, but also a support engineer with field-tested methods for applying computer knowledge to resolve actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online service and on-premises help per minute. Consequently, you owe exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no service activation fee and asks no retainer for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity does away with large bills for fast repairs so you won't be tempted to permit less critical problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all billed services. Unlike many independent consultants or local service firms who offer minimal documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service documentation sent by every consultant to each client. The practice of detailing and archiving service records results in more efficient service and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.

  • Automated Server Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting companies to offer 24x7 remote tracking services based on MS System Center Operations Manager. MS Operations Manager allows your network support to be anticipatory instead of reactive. By anticipating potential issues before they result in downtime, system monitoring can keep your information network from stressful and costly service disruptions.
How Does My Business Start Receiving Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Online Support.



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    For enterprise project management support, Progent can provide the services of senior information technology experts with decades of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers follow leading practices to ensure that development or deployment projects are completed on time and within budget.

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    Technology Consulting Blackberry Integration

    Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progentís colocation center support services are designed for companies with hardware located at Internet Data Centers or data center colo hosting sites and in need of timely in-person service at the co-location site plus off-site support from Microsoft and Cisco Certified professionals. Progent offers a full array of IDC and data center and colocation support services such as network topology analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering systems.

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    Progent can provide cost-effective remote support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.

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    Progent can provide cost-effective remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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  • Microsoft Certified Partner Exchange 2003 Upgrade Technology Consulting Services Exchange Server 2003 Online Troubleshooting
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    Independent Cisco CCNA Contractor Employment

    Progent's Experts Team provides support in important fields including Macintosh integration and programs; Support for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project management outsourcing; Special applications design and deployment; Web, electronic business, EDI, and client portal design and integration; Database support and performance consulting; Management information expertise; and Telecommunications systems consulting.

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    Progentís Technical Response Center offers nationwide extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours phone support and online direct computer connection to isolate and repair technical problems rapidly and economically. The breadth of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as needed. For urgent problems, the TRC tries to answer your call for support within one hour.

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    Windows 8.1 is designed to run on devices ranging from smartphones and slates to engineering workstations. A wealth of innovative capabilities, such as touch screen interface and iconic live tiles GUI, offer a broad selection of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist bring your business up the learning curve with Windows 8.1 and show you how to gain significant competitive value from the operating system's various technical enhancements.

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    External Network Security Scan Services

    Progent has put together two ultra-affordable service packages designed to enable small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your firewall to determine your exposure to internal threats. The two security inventory packages are configured and executed from a secured remote site.

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  • Mid-sized Company Small Business Network Support Mid-size Office Network Design and Consulting

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    24 Hour Citrix Receiver Configuration

    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that improves the business impact of your information network; integrate XenDesktop software with your servers, user devices, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution effectively.

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    SCDPM 2012 Cloud Backup Engineer

    Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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    Consultant Citrix XenCenter

    Progent's Citrix-accredited engineers can assist your company to understand the business advantages of XenServer as well as additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.

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    Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small organizations to transition from the older stand-alone on-premises datacenter to the modern hybrid networking model that combines on-premises and cloud-based resources. Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management support so you can plan and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, technical support, and training.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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  • Project Management Engineers Consultancy Project Pilots
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  • Urgent MOM Case Study
    Case Study Operations Manager

    Before Progentís MOM-based solution, system problems were approached reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now fix system troubles before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and performance.

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  • Windows and Solaris Engineer
    Solaris with Windows Engineer

    Progent's UNIX family support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Professionals Shared Support Desk
    Integration Call Desk Sharing

    Progentís Help Desk Co-management service makes it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

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  • Best Nexus Switch Support Services
    Engineer Nexus 5000 Switch

    Nexus switches are engineered to provide the performance, expandability, uptime, cloud readiness, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to assist your business to create an efficient network topology, set up test environments to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the advanced fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent can also help you to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.

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  • Technology Professional CRISC Certified Risk and Information Systems Control Manager CRISC Certified Risk and Information Systems Control Specialists

  • Example Application Wireless Integration
    Case Studies Proxim Wireless

    Progent provided a wireless integration solution that allowed a school to increase productivity and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations as far as 2.5 miles apart and can reach even greater distances. This wireless alternative offered better performance and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.

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  • Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions while working as a network architect, software developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.

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    Emergency SQL Server 2019 R Services Online Consulting

    Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with experts in system planning and deployment, software programming, database administration, and network security.

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  • Windows and UNIX Consulting Services
    Windows and UNIX Specialists

    If your company runs a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-premier consultants can assist your entire organization in a wide range of security topics such as security administration practices, security architecture and strategies, connection control systems and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the fundamental skills and international standards of performance that information security managers are expected to master. These accreditations give executive management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to offer world-class security support and consulting help.

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  • Technology Professional Private Clouds for Small Businesses
    Private Cloud Integration Specialist

    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in a solution that gives the maximum level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor independence.

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  • Windows 10 Microsoft Deployment Toolkit Consulting Services Windows 10 Edge Consultant Services
  • Windows 2003 Cluster IT Consultants Microsoft Exchange Cluster Remote Support Services

  • Microsoft Exchange Server 2010 Upgrade Services
    Microsoft Certified Partner Professionals Exchange 2010 Migration

    Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick ROI by improving your workers' efficiency, cutting the cost of hardware and service, streamlining management, and integrating your vital communications platforms.

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  • Windows 7 Network Engineer Microsoft Windows 7 Migration Help and Support
  • Windows Server 2008 R2 Integration Windows Server 2008 R2 Specialist
  • Windows Server 2012 R2 Private Cloud Professional Windows Server 2012 R2 Virtual Fibre Channel Online Troubleshooting
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  • Wireless LAN Site Survey Remote Consulting Wi-Fi Site Survey Online Help
  • Wireless Security Engineers Security Audit Consulting
  • virtual application delivery Professionals Citrix virtual Windows desktops Services

  • Specialist CISSP Certified Security Architect
    Specialists CISSP Certified Cybersecurity

    Progent's CISSP-premier network security experts can assist organizations of any size with any facet of information system security. Progent can help create cost-effective security solutions that guard a small office against advanced threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and various clouds.

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