Immediate Remote Help for Chatsworth California Computer Systems
Urgent Online Help for Chatsworth NetworksFor organizations located in Chatsworth California, Progent provides online technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with challenging networking issues, plus the assistance of CISA and CISSP-certified security consultants to help with high-level security design and troubleshooting issues.

Progent's online support engineers offer excellent leverage due to the fact that they have the real-world experience and are equipped with the sophisticated tools required to resolve most information system problems rapidly. This lowers direct costs since solutions accumulate fewer billable minutes. Remote support also eliminates the cost of sending an engineer to your site. Your company saves even more in indirect costs by minimizing or avoiding network downtime and related losses resulting from business discontinuity, upset clients, idle employees, and de-focused executives. Progent's extensive online consulting experience is especially valuable for organizations that are dependent on public clouds for vital infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing model for remote support is structured to leverage your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you are billed only for the services that you receive. In contrast to many remote service firms, Progent asks for no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing save you from scenarios where speedy. minor repairs manage to turn into large tabs. Progent's penchant for dealing with technical issues efficiently means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined a set of optimized tools and field-proven methodologies that allow the maximum degree of efficiency for online technical support and repair for IT networks of all sizes. Progent provides protected Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the consultants of Progent's remote service group to access your environment remotely without compromising system security.

Progent's sophisticated technical support reporting application maintains detailed documentation for all support that Progent's clients have been provided. Progent's staff consultants have access to the specifics of all help delivered to each Progent client by every Progent consultant. This archive of issues and fixes is structured as a quickly accessible internal database that enables Progent's remote support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's high-level accreditations and close relationships with important industry leaders including Cisco and Microsoft open up other extensive technical databases and permit fast response from vendors' internal product engineers so Progent's remote service specialists are able to find the most efficient resolutions quickly.

Remote support services available from Progent to businesses in Chatsworth California include:

ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent provides a family of affordable, flat-rate services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by many of the world's top enterprises. The ProSight series of outsourced network management services covers all critical areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup product companies to create ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your backup processes and allow transparent backup and rapid restoration of important files/folders, applications, images, plus virtual machines. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on line-of-business initiatives and activities that deliver the highest business value from your network. Find out more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices. With 2FA, when you log into a protected application and give your password you are requested to verify your identity via a device that only you have and that is accessed using a separate network channel. A broad selection of out-of-band devices can be used as this second means of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register multiple validation devices. For more information about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your Progent consultant so any looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup system that aligns with your business needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent offers the services of seasoned online consulting experts for special IT projects. Progent's charges for longer-term consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these special areas of computer technology allows customers to complete major projects within budget and on time. Progent's special remote consulting solutions include:

  • Call Center Expertise
    Progent's Call Center programs for organizations with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that handles all aspects of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Call Center staff of seasoned network consultants provides your clients in Chatsworth California immediate assistance from a large network service resource with years of experience delivering telephone-based help and remote diagnostics for networks powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Help Desk Call Center perception as a key contributor to company productivity, and Progent's policy is to solve and not just annotate IT problems.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Group can supply online professional consulting expertise and training in special application areas that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft applications such as CRM, Microsoft Office Project, Office Word, and Office Excel. To learn more about Progent's consulting, custom programming, and education offerings, refer to Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide advanced remote and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center2, extend or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Chatsworth California remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can configure SCOM to accommodate your business so that your network support is proactive rather than reactive. By exposing potential problems before they evolve into downtime, proactive monitoring can ward off inconvenient and costly information system failures. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or environments powered by a variety of platforms.
How Your Chatsworth Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency phone-based help with Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Chatsworth California, Progent's online computer support engineers can provide professional and affordable system support the moment your company requires it. Over 20 years of offering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop high-end troubleshooting skills and to refine online access technology to fix IT problems rapidly while eliminating the expense and lost productivity associated with in-person support visits.

Even if your Chatsworth office works with a local freelance support technician or employs an in-house organization that can deal with day-to-day computer issues, Progent's Microsoft certified consultants are available to offer a convenient and seamless virtual extension of your on-site resources in cases when your regular service personnel either lack the availability or the knowledge to solve sudden system crises or particularly tough integration problems.

Benefits of Progent's IT Support for Organizations in Chatsworth California
Progent's online support services allow your Chatsworth organization to experience the advantages of immediate, enterprise-grade network support without the expense of maintaining a full-time IT organization. Your network will acquire added strategic worth by becoming more available, productive, and secure. Advantages to your business include:

  • Seamless remote expansion of your on-site support resources
    With most companies in Chatsworth California, nearby computer service resources, whether consisting of freelance consultants or a full-time maintenance staff, can resolve typical technical problems. However, major troubles may strike when your regular support personnel are too busy or unavailable, and some trouble may involve technology that is unfamiliar to your usual service technicians. In these instances, Progent's on-call service specialists offer a convenient, quick, and affordable way to supplement your regular help and to convey useful information to increase your ability to deal with future issues locally.

  • Reduced Dependence on Individual Consultants
    For network support, smaller companies commonly depend on individual freelance consultants. Although freelance consultants carry smaller internal costs than big consulting firms and can afford to charge marginally less, they are sometimes overextended, making it impossible to respond quickly to urgent situations. If an independent consultant is occupied with another client, sick, on vacation, or in training, the lack of reserve personnel may require your business to go without help during an emergency. As your business expands, network downtime and problems with critical applications are more costly. The money you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent offers a reliable source of backup support expertise to make sure your network stays up and running.

  • Create a Scalable Basis for Smooth Expansion
    Companies often begin with an information system implemented on a shoestring budget. Lacking a proper framework, slap-dash fixes can get thrown on top of a shaky foundation. As a network grows, reliability and expandability issues can hinder the success of the business. Such poorly designed systems require proper analysis, smart strategic planning, and broad-based technical expertise to upgrade to a network architecture that can provide the solid foundation to meet current business requirements and simplify downstream growth.

  • Interact with Problem Solvers Instead of Technology Resellers
    Smaller offices require advice and technical training to negotiate an ever more complex array of technology alternatives capable of promoting business growth and improving productivity. They hardly need a network engineer who is trying to resell a certain vendor's technology. IT support and product sales can lead to a situation where the recommended solution is built around a profitable product instead of the genuine requirements of a client. Progent avoids these conflicts by offering only services rather than products. This enables Progent to match technical consulting with the best interests of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of technical expertise, fine tuned support software, and familiarity with corporate IT allow offices to avoid the limitations of excessive dependence on smaller service firms, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

How Does Our Company Start Getting Online Network Support from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.



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    Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Help and Support Ekahau Onsite Wi-Fi Site Survey

    Progent's Ekahau-certified Wi-Fi experts can help your business to design, implement, optimize, manage and debug a Wi-Fi network adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.

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    Progent's certified engineers provide computer help and IT consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and support expertise for Microsoft Exchange 2003 Server include system design, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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    iPhone and SQL Server integration Support and Integration

    Progent can provide cost-effective remote assistance to help your business to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT network.

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    Progent provides national remote help and consulting services for businesses that run Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a variety of IT services such as desktop assistance, migration to the latest edition of Mac OS X from legacy versions of Mac, plus expertise with Apple macOS and OS X applications. Progent can also help your business with iPhone and iPad integration and management, or migrating to iCloud services. Remote IT help provides optimum return for your information technology budget by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the most challenging system problems.

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    Progent can provide the support of a veteran specialist with years of hands-on experience installing, managing, and upgrading telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management group, your Internet Service Provider, and your video conferencing platform vendor to help your organization maximize the strategic value of your telepresence solution.

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    Progent offers onsite education designed for individuals who want to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.

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    Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid networks that seamlessly integrate local and cloud-based resources.

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    Progent has two decades of experience assisting small and mid-size businesses to plan, implement, optimize, manage, and troubleshoot information networks that support at-home workers.

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  • Microsoft 365 Exchange Online and on-premises Exchange Computer Consulting Outlook autodiscover Integration
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    Progent's CISM-certified security staff can show you how to secure your Apple Mac environment through professional services such as performing security audits, recovery from virus and worm penetrations, setting up firewalls, implementing secure remote and mobile connectivity, installing automated software for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific objectives of your corporate network.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and validate a DR/BC plan.

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    If you want to revamp your production web site, create internal webs for purposes such as human resources or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web solutions.

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    Progent has two decades of experience assisting small and mid-size businesses to design, deploy, optimize, manage, and troubleshoot IT networks that support remote workers.

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    Progent's Microsoft-certified network engineers can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can assist you to design and implement an efficient migration to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast payback by improving your workers' efficiency, lowering the cost of equipment and support, simplifying management, and consolidating your vital communications platforms.

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    Progent's certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.

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    Progent's Microsoft-certified consultants offer computer support and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and support services for Exchange Server 2003 include system design, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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    Progent's certified SQL Server programmers and DBAs can provide online expertise to assist businesses of any size to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants offer help with any element of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of desktop and handheld devices. Progent's certified Lync Server 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid topology suitable for your present and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.

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    Progent can provide affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's Microsoft certified engineers can provide offsite and on-premises consulting services to help your company to administer, maintain, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, remote connectivity, mobile device management, wireless configuration, and remote system monitoring and alerts.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent's certified Windows Server 2022 experts can help your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

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    Progent can assist you to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate local and cloud products and services.

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    Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and permits you to build a data protection solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human miscues, system errors, ill-intentioned users, and malware attacks such as ransomware.

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    Microsoft 365 Deployment Readiness Integration Support

    Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.

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  • Urgent Microsoft Certified Partner Remote Support Services Windows Server 2016 and SCVMM Windows Server 2016 Hybrid Configuration Technical Support Services
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    Progent's Juniper-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.

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    Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises configuration and debugging support to help you to design, configure, update, tune, manage and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your unique workplace design, construction, and expected network traffic.

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    Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent's Microsoft Certified IT consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks enterprise-class availability, security, and productivity.

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    If you have a company information system with 10 to 50 network users, Progent's computer outsourcing services free your business from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class technical expertise. By providing network support help when you need it, offering advanced expertise for critical technologies, delivering unique services such as 24x7 network monitoring, and billing only for support you use, Progent gives you an economical way for maximizing the business value of your small office network. Progent is the intelligent way for small organizations to create and support a reliable and safe IT network and to benefit from quick access to the skilled help ordinarily restricted to businesses who are able to afford a large in-house IT organization.

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    Progent can assist small and mid-size businesses to implement and debug video conferencing platforms to enable their at-home employees to communicate efficiently with teammates and customers.

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