Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent connectivity to email, calendars, web programs, and other vital business data. Progent offers Chattanooga, Tennessee companies the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry deployments or transition smoothly to a current mobile platform.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for companies of any size, effective integration and support of RIM BlackBerry solutions has grown more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven remote support capabilities, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their IT system.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State
Consulting Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted during wireless transit to provide optimum data protection. BES Server also streamlines a broad selection of vital administrative tasks that span from BlackBerry deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry device software wirelessly
- Manage client configurations with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and support BES Server's high-availability architecture based on VMware
- Deploy BlackBerry smartphones wirelessly
- Establish custom management roles
- Automatically track and analyze the integrity of your system
Professional RIM BlackBerry Consulting Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide prompt technical help to companies in the Chattanooga area or throughout Tennessee. Progent's seasoned remote consulting team has helped IT organizations solve computer problems and cut support costs in every state in the country and built a large following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a broad selection of issues associated with BlackBerry products such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can in addition assist your business to resolve a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small business networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and assist you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, installation strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.