Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Chattanooga, Tennessee businesses the expertise of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or transition efficiently to a current mobile platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, provides small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry wireless handsets, offering a centralized platform for handling critical tasks like device installation, upgrades, and retirement while also providing a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server includes a variety of security capabilities starting with automatic encryption of messages sent between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in selecting degrees of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them wirelessly. Examples of these over-the-air selectable security settings include:

  • Lock down a smartphone
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also provides flexibility in determining how to prevent mobile users from installing or executing unsafe or unauthorized software. Progent can assist you to choose blocking processes such as:

  • List precisely which programs are permitted on the device
  • Prevent external software from using persistent storage on the BlackBerry smartphone
  • Determine what functions external programs can access on the BlackBerry smartphone
  • Restrict the types of connections external programs running on the BlackBerry smartphone can initialize
  • Block all third-party software from being installed or executed on the BlackBerry smartphone

Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Chattanooga, Tennessee who require fast and economical help from a certified RIM BlackBerry support expert, Progent provides efficient online help from a veteran support team who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and allows consultants to resolve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert help in fields including troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a secure, high-availability network architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connectivity, IM, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide online support for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, system design, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To contact Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent's certified wireless networking consulting experts can help businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, range, capacity, scale, security compliance and ease of management needed for seamless access between wireless and wired networks. Progent can provide affordable online and on-premises consulting services for both end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.

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    Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.

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    Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

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    If your office computer system combines Linux technology technology with MS Windows, Progent can assist you to integrate your servers into a unified environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support services include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Helpdesk support.

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    Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the forefront of IT support, performing a broad variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This means that you get not just expert technical skills, but also a consultant with proven methods for applying technical knowledge to fix real-world IT problems quickly.

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    Our Experts Team provides support in key areas such as Macintosh networking and programs; Consulting for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application help; CIO, business analyst, and project management outsourcing; Custom program development and integration; Web site, eCommerce, EDI, and customer portal development and integration; SQL support and efficiency help; Management intelligence consulting; and Telecommunications systems consulting.

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    Progent's Microsoft-certified Intune consultants can help your company to understand the strategic case for adopting Intune for managing your portable computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.

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    Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's affordably priced network service packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small and midsize company networks enterprise-class availability, security and performance.

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    Progent's CISM-certified security staff can show you how to protect your Apple Mac environment through professional services such as running security tests, clean up after virus and worm attacks, configuring firewalls, implementing safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy adapted for the particular objectives of your business information system.

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