Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving location-independent access to email, scheduling, web-based programs, and other vital business data. Progent offers Chattanooga, Tennessee companies support from BlackBerry-certified experts who can help companies to maintain existing BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable solution for incorporating BlackBerry technology seamlessly into their information system.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State
Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of key management jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry smartphone software remotely
- Manage user settings with BES Server's extensive library of policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and manage BlackBerry's high-availability architecture using virtual servers
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Monitor and report on the overall health of your BlackBerry solution
Professional BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Chattanooga region or anywhere in Tennessee. Progent's seasoned remote technical support experts have helped IT organizations resolve computer problems and cut support costs in each state in the United States and built a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a wide array of technologies related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can in addition help you to resolve a broad array of problems associated with synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online help for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support expenses low and, by solving issues promptly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
To ask Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.