Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving location-independent access to email, scheduling, web-based programs, and other vital business data. Progent offers Chattanooga, Tennessee companies support from BlackBerry-certified experts who can help companies to maintain existing BlackBerry deployments or transition efficiently to a current smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable solution for incorporating BlackBerry technology seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
(615) 800-2024 Nashville Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of key management jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Monitor and report on the overall health of your BlackBerry solution

Professional BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Chattanooga region or anywhere in Tennessee. Progent's seasoned remote technical support experts have helped IT organizations resolve computer problems and cut support costs in each state in the United States and built a large following of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide array of technologies related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can in addition help you to resolve a broad array of problems associated with synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online help for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support expenses low and, by solving issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
To ask Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progentís Microsoft certified experts offer a variety of consulting services for Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management tool based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progentís Dynamics GP Software consulting experts can show you how to deploy, customize and manage Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on time and on budget.

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    Progentís IT outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic IT problems, and producing a comprehensive security strategy. Progent can help you maximize system reliability and performance with non-stop technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can help with requirements definition, product identification, BOM development, sourcing selection, purchasing coordination, and complete documentation. Progentís computer outsourcing help also features training for office productivity packages such as Office XP.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can create efficient security systems that protect a small office against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across a mix of physical sites and various clouds.

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  • Subcontractor Compensation for Computer Consultants
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    Our compensation structure is based on contribution, so similar to being an independent contractor, your earnings are entirely driven by your work effort. Certain Progent support staff focus on lifestyle issues and choose to work at a more relaxed pace, using our flexible schedule to pursue personal pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and acquaintances. Other consultants use the opportunity to make big dollars through lots of effort and extended days. Progent completely supports both sides of the spectrum plus everything in the middle.

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    Progent's ProSight family of managed IT services are intended to provide businesses who maintain small internal IT support staffs with low-cost access to enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management expenses, automation of common administrative tasks, ongoing adoption of new information technology, graceful migration from legacy technology to modern solutions, close alignment of information technology with strategic objectives, access to veteran IT experts, and freeing up management to focus on business instead of fast-evolving network technology.

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    Progent's Citrix-certified consultants can assist you to evaluate the business benefits of XenServer and additional Citrix products, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current XenServer environment and help you to optimize consolidation, performance, protection, availability, and recoverability.

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  • Microsoft SCOM 2012 Migration Online Technical Support Best System Center OpsMgr 2012 Specialist
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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to impact your business.

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    Progent's work environment will allow you to become a better consultant by improving your information technology skills and boosting the loyalty of your customers. Progent delivers this promise by recruiting the best consulting experts for you to operate with, providing an advanced system architecture, running custom application utilities to deliver the maximum level of support, and by optimizing our operational models for attracting and maintaining clients.

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    QTS Data Center Consultant

    The QTS Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of budget-friendly services that include data center migration, equipment installation and updates, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, streamlined network management, software development, business continuity planning, security assessment, and the use of Progent's Test Lab.

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    Consolidation Remote PC and Smartphone

    Progent's remote access and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your information network, allowing you to optimize the productivity of your remote workers.

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  • Online Acrobat Writer Training Consultancy Live Online Windows 8.1 Education
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  • Private Cloud Hosting Services Consultant Services Engineers Private Cloud Services
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  • Microsoft Exchange 2003 Upgrade Technical Support Services
    Exchange Server 2003 Upgrade IT Consultants

    Progent's certified professionals offer technical help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

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    Progent has over a decade of experience integrating, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, deploy, support, and repair your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest edition of System Center from an earlier release or from a third-party IT management platform to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

  • Remote Troubleshooting CRISC Risk Evaluation Risk Mitigation Configuration
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  • SharePoint 2019 On Prem Specialist Microsoft Expert SharePoint 2019 Microsoft Flow Network Consulting
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  • Skype for Business Web Apps Server Consulting Services Consultant Skype for Business disaster recovery
  • Small Business Computer Consulting Companies Chattanooga, Tennessee CISSP Certified Security Networking Help Chattanooga, TN
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    Progent can help you in all facets of your migration to Exchange 2016 such as planning high availability architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Les Kent has a 35-year history of effective technology integration, executive administration, sales, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a system designer, application developer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.

  • Teleworker Conferencing Engineer 24-Hour Remote Workforce Video Conferencing Network Consultant
  • Top NetDocuments Configuration Consulting Services Consultant Services NetDocs and Microsoft 365
  • Top Ranked Cisco Telepresence Specialist Polycom ATX Telepresence Engineer
  • Top Security Auditing Juniper Junos J-Web Emergency Technology Consulting Juniper Junos CLI
  • UNIX Security Contractors Network Security Auditor UNIX
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  • Urgent Citrix VM desktops Computer Consultants Citrix NetScaler Configuration
  • VPN Online Support Services Remote Access Consulting Services
  • Voice Over IP Phones Setup and Support Cisco VoIP phones On-site Support

  • 24x7 Auditing Symantec Firewall
    Forensics Services Symantec VPN

    Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security strategy that can incorporate firewall and VPN devices and utilities, outsourced security and network defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical help, maintenance, education, and security expertise.

  • Voice over IP Services Presence Awareness Network Consultants

  • Microsoft Certified Office 365 Deployment Readiness On-site Technical Support
    Office 365 authentication Computer Engineer

    Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.

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  • Windows 7 Upgrade Specialists Biggest Microsoft Windows 7 Professional
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  • Top Remote Consulting Meraki Management
    Meraki Switch and AP Information Technology Consulting

    Cisco's Meraki MS family of access and aggregation switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist your company to design and implement a productive network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security and compliance, create and validate a disaster preparedness strategy, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.

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