Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business data. Progent can provide Chattanooga, Tennessee businesses support from BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and support of BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their IT system.
Progent's consultants can assist your company with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
Technical Support for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted in transit to ensure optimum security. BlackBerry BES Server also streamlines a broad selection of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to do routine tasks like:
Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can also assist you to resolve a wide range of issues concerning synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote help for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs low and, by resolving issues quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering assistance for BlackBerry wireless solutions, call