Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Chattanooga, Tennessee businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating BlackBerry technology productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and safely.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
423-933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
865-364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
901-425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
615-800-2024 Nashville Network Support Services


Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry smartphones, providing a centralized platform for handling critical jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry BES Server offers a variety of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in selecting degrees of security to match the specific requirements of your company's network. Progent's BlackBerry certified consultants can help your company to select advanced security features and activate them wirelessly. Examples of these wirelessly selectable security features are:

  • Disable a device
  • Erase data from a lost smartphone
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also offers versatility in selecting how to keep mobile users from installing or executing unsafe or prohibited applications. Progent can help you to choose blocking processes like:

  • List exactly which applications are allowed on the device
  • Block external applications from allocating non-volatile storage on the device
  • Select which functions external programs can use on the BlackBerry device
  • Restrict the types of connections external software running on the smartphone can establish
  • Block all external applications from being installed or run on the BlackBerry smartphone

Professional RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Chattanooga area or throughout the state of Tennessee. Progent's experienced online consulting experts have helped businesses resolve network issues and reduce IT service expenses in each state in the United States and built a large base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, processors and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help your organization to design, program, test, install, administer, and debug applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers as-needed support to clients looking for a fast fix to a stubborn issue associated with Excel and Progent can also provide comprehensive project management support for migrating or creating mission-critical applications built on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individual users or groups.

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    For companies with a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for using Windows-dependent applications on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Microsoft Windows-based computer to run Windows software and share system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to maintain these products for using Windows software on your Apple Macs and can also help you to evaluate and install other products for Windows platform emulation.

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    Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete technical solutions for your IT system.

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    Progent provides national urgent technical support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote technical support offers optimum leverage for your IT budget by preserving user efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support technology and experienced service specialists and engineers combine to enable Progent to solve most network issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist with the toughest system issues.

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    Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.

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    Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution offering advanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and improved business efficiencies, increased individual output, and stronger IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add business value to your information network

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    Progentís Microsoft-premier consultants can assist your organization to update your desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of migrating to 64-bit desktop processing, design an efficient upgrade process that reduces operational disruptions, and deliver inexpensive, expert remote help to aid your organization to configure 64-bit desktop operating systems and application software on your existing computers.

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    Even if your company has a minimal network services staff and a limited IT budget, your information network can still have the same high availability and responsiveness that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital business applications and hardware up and running.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

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    For small companies interested in Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

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    Progent provides nationwide remote help and consulting services for companies that run Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Online IT help offers maximum leverage for your information technology dollar by preserving user productivity and shortening the hours charged for computer repair services. Sophisticated remote support tools and skilled technicians and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to help with the toughest system issues.

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