Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent can provide Chattanooga, Tennessee businesses support from BlackBerry-premier experts who can help businesses to maintain their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for organizations of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support model, provides small companies an affordable alternative for incorporating BlackBerry products productively into their information network.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications such a calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry smartphones can have push-based connectivity with Exchange messages and to instant messaging-aware applications via Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can show you how to design, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Chattanooga, Tennessee who need fast and affordable help from an authorized BlackBerry consultant, Progent offers efficient remote assistance from a veteran network support staff who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and allows consultants to resolve problems rapidly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer professional help in areas including resolving synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can in addition help your company to resolve a wide range of issues concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support expenses low and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs assessment, system design, roll-out planning and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and equipment match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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