Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Chattanooga, Tennessee businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating BlackBerry technology productively into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and safely.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State
Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry smartphones, providing a centralized platform for handling critical jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry users and allows remote synchronization.
BlackBerry BES Server offers a variety of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in selecting degrees of security to match the specific requirements of your company's network. Progent's BlackBerry certified consultants can help your company to select advanced security features and activate them wirelessly. Examples of these wirelessly selectable security features are:
- Disable a device
- Erase data from a lost smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malicious attacks
BlackBerry BES Server also offers versatility in selecting how to keep mobile users from installing or executing unsafe or prohibited applications. Progent can help you to choose blocking processes like:
- List exactly which applications are allowed on the device
- Block external applications from allocating non-volatile storage on the device
- Select which functions external programs can use on the BlackBerry device
- Restrict the types of connections external software running on the smartphone can establish
- Block all external applications from being installed or run on the BlackBerry smartphone
Professional RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Chattanooga area or throughout the state of Tennessee. Progent's experienced online consulting experts have helped businesses resolve network issues and reduce IT service expenses in each state in the United States and built a large base of satisfied customers. (See Progent's customer testimonials.)
Progent can provide online consulting support for a wide array of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, processors and mass storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.