Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile connectivity to email, calendars, web-based programs, and other critical business information. Progent can provide Chattanooga, Tennessee businesses the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has become the norm for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for incorporating BlackBerry technology productively into their information network.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server offers businesses a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange email as well as to IM-enabled software through Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can assist you to plan, implement, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
Expert BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver expert technical help to businesses in the Chattanooga region or throughout the state of Tennessee. Progent's seasoned remote consulting team has helped businesses solve network issues and reduce support costs in every state in the United States and built a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers remote help for a broad array of issues associated with BlackBerry products such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help you to select and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Qualified Expert
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.