Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most popular products for achieving anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Chattanooga, Tennessee companies the expertise of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support model, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can assist you with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like calendars, contact lists, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange email and to IM-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier consultants can assist you to plan, install, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by handling problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

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    The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with designing, installing, managing and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can provide local personnel to assist large companies with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the strategic impact of your information system; integrate XenDesktop technology with your servers, user devices, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution efficiently.

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    Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution featuring advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved operational efficiencies, enhanced individual output, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite configuration support and mediation help for your Office Communications Server environment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your IT system

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    System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.

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    Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, performance, and availability required by organizations from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.

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    Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers under your own brand as a seamless extension of your network services staff.

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    Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit messages, search the GAL, copy addresses, synchronize calendars, and alert people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.

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    Progent can help your business to plan and implement a smooth migration from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and reduce productivity disruption by developing an efficient transition strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing infrastructure, transition strategy and validation, Exchange migration expertise, data and application migration, and server and storage system migration and consolidation.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and ongoing consulting support.

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    Progent offers cost-effective online and onsite consulting to help businesses to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.


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