Mobile Expertise
Chattanooga, Tennessee Consulting and Tech Support for BlackBerry
Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other vital business data. Progent offers Chattanooga, Tennessee companies support from BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the norm for companies regardless of size, effective deployment and maintenance of BlackBerry technology has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
Consulting and Technical Support Services for BlackBerry BES Server
RIM's advanced platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative jobs that span from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry smartphone software wirelessly
- Control client configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's high-availability infrastructure using virtualization
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and analyze the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Chattanooga, Tennessee who want quick and economical access to an authorized RIM BlackBerry support professional, Progent provides efficient online help from a seasoned network support staff who have provided network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Remote support eliminates travel expense and allows consultants to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, system design, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, help your organization to decide which management approach and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about consulting expertise for BlackBerry mobile wireless technology, call
An index of content::
Onsite Technical Support wireless IP phones and Meraki APs
Emergency Wi-Fi VoIP phone integration Computer Consulting
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within office, warehouse, retail or other venues where management requires user endpoints that offer more control, data security and durability than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous components of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer remote and on-premises support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Multi-factor Authentication IT Consultant
Multi-factor Authentication Help and Support
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
System Center 2016 Azure Integration Information Technology Consulting
MCSE Expert Certified System Center 2016 and Office 365 Integration Outsourcing
System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
Citrix Desktop Studio Online Support
Citrix HDX Online Support Services
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to follow industry leading practices to manage XenDesktop effectively.
Top Great Plains Migration Support and Setup
Dynamics GP/Great Plains Integration
Dynamics GP/Great Plains allows you to grow and manage your business better by delivering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP confers important productivity benefits such as its ability to extend the reach of your company, manage your financials, computerize financial operations, unify procedures across your business, refine inventory control, enhance order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can show you how to set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you derive the full advantages of your Dynamics GP business management system.
Cisco Firepower 1000 Series Firewalls Consulting Services
Cisco Firepower AMP Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Nexus Switch VXLAN Computer Consultant
IT Consultant Nexus 7000 Switch
Cisco Nexus switches are engineered to deliver the performance, scale, resilience, virtualization support, capacity, security and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting expertise to help your IT staff to plan an efficient network topology, set up test systems to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security vulnerability assessments, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced fault-tolerant capabilities available for Nexus products. Progent can also assist your business to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Award Winning Remote Workers VoIP Technical Consultant
Work from Home IP Voice IT Consulting
Progent can help small and mid-size organizations to deploy IP voice technology to provide their telecommuters the advantage of virtual extensions of the corporate phone system.
Sales Office Help and Support
Top Quality Branch Office Computer Consulting
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT service with the responsiveness common to with small firms but which offers professional client interaction, complete documentation, and compliance with corporate IT standards. If your enterprise has a remote office located anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of in-person and off-site network support services and network architecture expertise.
Consult Internal Cybersecurity Inventory
External Network Security Inventory Consult
Progent offers two low-cost service bundles designed to enable small businesses to get an independent security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine within your firewall to determine the risk to internal threats. The two security inventory services are set up and executed from a secured remote site.
Contract Programming Amazon AWS Machine Image
Amazon Web Services hybrid cloud solutions Developer Firm
Progent can provide affordable online consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
ProSight Private Cloud Services Consultant
Services ProSight Private Cloud Hosting Services
Progent's ProSight Virtual hosting services provide small businesses a range of benefits including reduced capital expenditures, reductions in operational expense, better executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.
Urgent Microsoft Small Business Server Engineer
Small Business Server 2003 Support Services
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world background and extensive knowledge in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting network environments powered by the Microsoft SBS suite of servers and applications.
Microsoft Office XP IT Specialists
Server Migration Specialists Microsoft Office
Progent imposes no initialization charge and requires no monthly commitment for support services provided during regular business hours. Progent's small granularity eliminates big invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
ISA 2004 Firewall Technical Support Services
ISA 2004 Technology Consulting
Progent's certified ISA Server consultants have broad experience developing corporate security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your information protection needs without restricting your network.
Troubleshooting Shared Network Support Help Desk Costs
Shared Helpdesk Economics Online Consulting
Progent's Helpdesk outsourcing and co-sourcing services help organizations to save money and improve productivity.
Help and Support VPN
Computer Consultant Cisco RADIUS Security
Cisco's network security and offsite access products for small businesses provide a comprehensive line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP certifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit best with your company objectives.
Emergency Ryuk ransomware cleanup Engineer
24x7 Spora ransomware recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Network Security Scan Consulting Services
Network Security Scan Technology Professional
Progent offers small organizations a pair of ultra-affordable security inventory scanning packages that provide, at a set price, remotely managed scans of your security profile which are analyzed by certified information security specialists who interpret the data collected by the remote scan, deliver objective summaries of your current security vulnerability, and make suggestions for remediation. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while delivering enterprise-quality evaluations of your network's vulnerability to assault.
RIM Blackberry Online Technical Support
BlackBerry Enterprise Server IT Consultants
Progent offers the expertise of RIM BlackBerry-premier experts who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the requirement for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, offers small companies a cost-effective solution for integrating BlackBerry devices and software seamlessly into their information system.
Les Kent has a 35-year history of successful technology integration, executive administration, marketing, and operations. He has shown a knack for developing elegant IT solutions during his time as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
Herakles Data Center Test Lab Services
Project Management Test Lab Professional
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers who lack adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.
SQL Server 2014 Disaster Recovery Network Consulting
SQL Server 2014 Migration Remote Support
Microsoft SQL Server 2014 includes major improvements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services including planning, configuration, administration, troubleshooting, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
External Security Inventory Professional
External Security Inventory Services
Progent has put together two low-cost service packages designed to allow small businesses to get an impartial security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized computer within your firewall to assess vulnerabilities to internal attacks. The two security inventory packages are configured and run from a protected external site.
Remote Office Onsite Technical Support
Branch Location IT Consultant
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched capability for supporting branch offices that need network help with the flexibility associated with with small organizations but which includes professional client interaction, complete documentation, and compliance with corporate IT protocols. If your enterprise has a branch office located anywhere in or any region served by Progent's engineers, Progent can offer a wide range of in-person and remote network support services and system architecture expertise.
64-bit Processing Specialist
Engineers 64-bit Processing
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit applications that you intend to keep plus the new 64-bit editions of software you plan to install.
Dynamics GP/Great Plains Help and Support
Dynamics GP Great Plains Software IT Consultants
Progent's Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, configure and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Remote Support Onsite Support
After Hours Remote Support Technical Consultant
For medium-size companies who need network consulting services, Progent can deliver an array of alternatives such as local help, remote assistance, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staff augmentation, business relocation services, application programming, and professional consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers professional onsite support for fixing network issues quickly and economically.
24x7 Catalyst 802.11ax AP Migration Network Engineer
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Remote Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Internet of Things patch management Professionals
Software patch management Consultants
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Meraki MR30H Access Point On-site Technical Support
Meraki Wi-Fi AP Management Computer Consultant
Progent's Meraki Wi-Fi access point experts provide online and onsite support to help businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Helpdesk for Telecommuters Computer Consultants
Teleworker Solutions Support and Setup
Progent has two decades of experience helping small and medium-size companies to plan, deploy, tune, manage, and troubleshoot IT networks that support at-home workers.
Network Infrastructure Monitoring Engineer
Managed IT Services Consultants Information Technology Consulting
Progent's ProSight portfolio of managed services are intended to provide businesses who have minimal in-house network support teams with low-cost access to enterprise-class management tools and technical experts. Advantages of the ProSight line of managed IT services include fixed IT maintenance costs, automation of routine administrative tasks, ongoing absorption of the latest information technology, smooth transition from legacy systems to current solutions, close fit between computer technology with business objectives, access to seasoned network consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.
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